Curriculum Vitae of Ziaul Hoque
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Curriculum Vitae of Md. Ziaul Hoque . Address: House# 451 (3 rd Floor), Road# Hazi Moron chand, Ibrahimpur, Dhaka Cell: +8801717 634 338, Email: [email protected] Career objectives: I am deeply motivated to perform in mid-level of Shipping – Logistics / FMCG - Supply chain Industries in customer service related challenges based on my 6 years’ experience with multinational organizations. Professional experiences: A. Company name: Fit Logistic Ltd,(forwarding-logistics-Supply Chain division) since 01 st February 2016 to till date. Designation & Department: Senior Executive - Customer service. Job Responsibilities of Documentation & Customer service related: * Relation build-up with existing and potential customers. * Rate offer, Schedule offer and shipment follow-up day by day. * Market information collects and find out competitors. * Cost and route leadership with prepare SOP/IOP for shipment process excellence. * Daily booking receive from shipper and submit for customer approval. * Shipment tracking and update to customer. * Co-ordination with Buyer, Supplier and destination office. * KPI follow-up and strategy set-up to achieve target. Business type: Forwarding, Ocean freight, Air Freight (CnF Services),etc. Product knowledge: Ocean freight (FCL, LCL,), Sea-Air, Supply chain etc.
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Transcript of Curriculum Vitae of Ziaul Hoque
Curriculum Vitae of Md. Ziaul Hoque . Address: House# 451 (3rd Floor), Road# Hazi Moron chand, Ibrahimpur, DhakaCell: +8801717 634 338, Email: [email protected]
Career objectives:I am deeply motivated to perform in mid-level of Shipping – Logistics / FMCG - Supply chain Industries in customer service related challenges based on my 6 years’ experience with multinational organizations.
Professional experiences: A. Company name: Fit Logistic Ltd,(forwarding-logistics-Supply Chain division) since 01st February 2016 to till date. Designation & Department: Senior Executive - Customer service.
Job Responsibilities of Documentation & Customer service related: * Relation build-up with existing and potential customers.* Rate offer, Schedule offer and shipment follow-up day by day.* Market information collects and find out competitors. * Cost and route leadership with prepare SOP/IOP for shipment process excellence.* Daily booking receive from shipper and submit for customer approval.* Shipment tracking and update to customer. * Co-ordination with Buyer, Supplier and destination office.* KPI follow-up and strategy set-up to achieve target.
Business type: Forwarding, Ocean freight, Air Freight (CnF Services),etc.
Product knowledge:Ocean freight (FCL, LCL,), Sea-Air, Supply chain etc.
B. Company name: Agility Limited (forwarding-logistics-Supply Chain division) since 15th January 2011 to 31st January 2016. Designation & Department: Senior Executive - Ocean Freight.
Job Responsibilities of Customer service related: * Giving customer support by need basis.* Adequate monitoring inter-company billing.* Overseas approval, stuffing plan, loading advice, carrierEDI (electronic date interface) send, carrier payment, B/L update, B/L release monitoring within the time frame.* Daily booking receive from shipper & submit to destination office for customer approval.
* Booking details update in system.* VSL schedule collect from carrier and submit to customer.* Booking status check and confirm to shipper* Booking submit to carrier.* Shipment tracking and update to customer. * Prepared daily booking report.* Collect shipment advice from carrier and stuffing report from depot.* DMS update* Shipment tracking * Doc team monitoring.* Co-ordination with Carrier Buyer & Supplier.* KPI follow-up and strategy set-up to achieve target.
Business type: Worldwide logistics, supply chain management, forwarding, Ocean freight, Air Freight, Road side services (CnF Services),etc.
Product knowledge:Ocean freight (FCL, LCL,), Sea-Air, Air-Sea, Supply chain etc.
C. Company name: WAN HAI LINES as agent Colombia enterprise (worldwide shipping company) since Jun 2010 to Jan10-2011. Designation & Department: Jr. Executive- Ocean Freight.
Documentation & Customer service related: * Data Prepared for freight manifest & transmit on system.* B/L surrenders on system.* Prepared daily booking report.* Prepared shipment advice.* Free time applies on system.* Cargo traces on system & inform to shipper or freight forwarder.* Preparation of Sea Bill of Lading & Release.* Feeder & Mother Vessel Schedule preparation.* Space booking in Feeder & Mother Vessels.* Co-ordination with T/S ports for Mother Vessel connection.* Co-ordination with principals for Freight & Cargo position..
Product knowledge:Main Line carrier products, Ocean freight, Customer Service & Documentation.
Business type: Worldwide Shipping Lines, feeder vessel operating, Mother vessel operating etc. .
Computer Literacy: Excellent computer literacy (word, excel, email, web)
Academic credential:
Course Name
University/Institute Major Passing Year
Result
B.A (Hons) Rajshahi University, Rajshahi. Islamic Studies 2010 2nd ClassHSC/Equivalent
Baniaboho Alia, Magura Humanities 2005 4.00 GPA
SSC/Equivalent
Baniaboho Alia, Magura Humanities 2003 3.75 GPA
Personal details:
Father’s Name : Md. Lutfor Rahman Mothers name : Rehena ParvinDate of birth : February 1, 1989Nationality : BangladeshiReligion : IslamMarital status : MarriedPlace of birth : MaguraNational ID no. : 5516631575144Passport no. : BE0631405
Language proficiencies:
Language Reading Writing Listening Speaking RemarksBengali High High High Fluent Mother tongueEnglish High Medium High High Very well versed
Permanent address :
C/O- Md. Lutfor Rahman, Vill: Parvatpara, Post: Kaora, Mohammadpur, Magura–7630, Bangladesh. Mobile: 01925532311.
Md. Ziaul HoqueDated: 17/10/2016
