curriculum alignment certification checklist

IT-ITeS SECTOR SKILLS COUNCIL NASSCOM

(SSC NASSCOM)

CURRICULUM ALIGNMENT

WITH A QUALIFICATION PACK

4E-Vandana Building (4th Floor)11, Tolstoy Marg,Connaught Place,

New Delhi – 110001, India

1IT-ITeS Sector Skills Council NASSCOM

Table of Contents

Introduction........................................................................................................................................3

Qualification Pack/s Curriculum Provider-Expression of Interest........................................4

Documents Required by NSDC...................................................................................................10

Document Required by SSC NASSCOM..................................................................................11

Annexure-I: Curriculum Template NSDC..............................................................................18

Annexure-II: Training Delivery Plan Template-NSDC.........................................................19

Annexure III: Guidelines on Facilitation Guide-NSDC.......................................................20

Annexure IV: Guidelines on Trainer’s Guide-NSDC...........................................................21

Annexure V: Guidelines on Participant’s Guide/ Workbook............................................22

Annexure-VI: QP-NOS COMPLIANCE SAMPLE CERTIFICATE........................................23


IntroductionIT-ITeS Sector Skills Council NASSCOM (SSC NASSCOM), the skill standard setting body of the IT-BPM Industry, is the education and skill development initiative of NASSCOM. It works with its industry members and select academic and skill development institutions to help improve the quality and quantity of the employable workforce available to this industry.

SSC NASSCOM conducted an exhaustive study in the last year to identify various occupations and the related job roles that exist within the four sub-sectors of the Indian IT-BPM industry. The unique job roles were concluded in the following manner (with a total of 517 unique job-roles):

Industry Sub-Sector Domestic

Transnational

Entry- Level

Entry- Level

Middle-Level

Leadership Level

ITS (IT Services) 1 19 91 25BPM (Business Process Management) 5 16 111 30ERD (Engineering and R & D) 0 15 48 54SPD (Software Products and Development)

0 18 63 21

Total 6 68 313 130 Detailed 'Qualification Packs (QP)' for the 74 unique entry- level job roles (addressing 80% of the net hires) were developed and published, for all four sub-sectors.

Qualification Packs for all 74 entry- level Job Roles can be accessed through either of the given links: NASSCOM Website: http://www.nasscom.in/qualification-pack NSDC Website: http://www.nsdcindia.org/national-occupational-standards/standards-

public-ites.aspx

Given the dynamism of the industry a large number of students have to be trained and certified at these job roles/QPs. The first step in this exercise is to have programs of learning aligned to these job roles with the appropriate pedagogy to achieve the outcomes articulated in the QPs.

Towards this end: aligning curricula to QPs is the critical first phase (Curriculum Alignment Certification) and subsequently addressing the conformity of courseware for the same ( Course Conformity

Certification)

This document and the forms within address only the first phase leading to a ‘Curriculum Alignment Certification’. Please review the QPs w.r.t. the relevant industry sub-sectors and indicate your interest in the pertinent form. Using the ‘Checklist’ and the ‘Annexure’ attached kindly fill in the relevant documents/forms and submit the same to [email protected] . Post internal due diligence, feedback will be provided and the appropriate action can be taken from your end to enable compliance.

On final submission and acceptance of all the relevant documents including the curriculum framework in the OBF format (Outcomes Based Framework) w.r.t. the QP concerned, SSC NASSCOM will award the ‘Curriculum Alignment Certificate’ and publish the same on its website.


mailto:[email protected]

http://r20.rs6.net/tn.jsp?f=001uxFScLXhtmi7uADNU2y7ol2mdzQ_cBWCHdaoMeLQrB4aY8l1-P2Con0rQR1bpSpKtSH1eHkzxHk0GoDG4vix2cc9mi1pX90pxwyDmjeYWvMVSXGcoFeADYYYj6aHe5bvrQggzyHtws6Y8EzD0C8WJd1kUbiAnGMpnnGnTXMGq2RKL_ZGcx2TlihXhit-JB5f2sWAc9TxtmEL1LYGIt1mk7KiEbzv1sEp3JTVIPCtHGot4UTj9Eb3X4wSCsaRgMKX&c=rfVdHAMDH6LImFMuAqTuaCnMudG958iYMxWWgLsMz6h9wF4zUnm28w==&ch=t-oWLnQs3Vb8dIcVue2BRX4tw7OuY7PxLM9jGQbuIjly8mmg_P08Tg==

http://r20.rs6.net/tn.jsp?f=001uxFScLXhtmi7uADNU2y7ol2mdzQ_cBWCHdaoMeLQrB4aY8l1-P2Con0rQR1bpSpKtSH1eHkzxHk0GoDG4vix2cc9mi1pX90pxwyDmjeYWvMVSXGcoFeADYYYj6aHe5bvrQggzyHtws6Y8EzD0C8WJd1kUbiAnGMpnnGnTXMGq2RKL_ZGcx2TlihXhit-JB5f2sWAc9TxtmEL1LYGIt1mk7KiEbzv1sEp3JTVIPCtHGot4UTj9Eb3X4wSCsaRgMKX&c=rfVdHAMDH6LImFMuAqTuaCnMudG958iYMxWWgLsMz6h9wF4zUnm28w==&ch=t-oWLnQs3Vb8dIcVue2BRX4tw7OuY7PxLM9jGQbuIjly8mmg_P08Tg==

http://r20.rs6.net/tn.jsp?f=001uxFScLXhtmi7uADNU2y7ol2mdzQ_cBWCHdaoMeLQrB4aY8l1-P2Con0rQR1bpSpKIOjeHlVeA8KhZqeiX2-je_-koejCAAeCswobM9HXtISaeRi82pfr8X5Mpqtoh_XI9gP2t0FqrbYle3z5Q6hhBNsXUposB7PIhVUSG8eSLgNP_RmDjaBo5S7MuAOACsTP&c=rfVdHAMDH6LImFMuAqTuaCnMudG958iYMxWWgLsMz6h9wF4zUnm28w==&ch=t-oWLnQs3Vb8dIcVue2BRX4tw7OuY7PxLM9jGQbuIjly8mmg_P08Tg==

Qualification Pack/s Curriculum Provider-Expression of Interest

a. Applicant Information

Company / Training Provider (TP) DetailsName

Background(Please write a brief note)

Address

Contact Person Name (SPOC)Phone Number E-Mail IDNumber of years in operation Less than One year

Less than Two years Less than Five years More than Five year

Annual Sales Revenue Current Year Last Year

Number of EmployeesCompany/TP WebsiteRegistered with NSDC NASSCOM Govt

(VTP) Other

If NSDC/VTP, please provide the background on which you have become partner with NSDC / are a VTP with Govt :

Membership Number(NASSCOM or NSDC, or both) ___________________ _____________________

(NASSCOM) (NSDC)Membership active since:Type of membership

Sector IT-ITeS

Sub-sector: Choose one or more sub-sectors for which you have the curriculum

IT Services (ITS) Software Products (SPD) Business Process Management (BPM) Engineering & R&D (ERD)

b. Indicate QP / QPs that you are interested in for which : Curricula is Available w.r.t Qualification Packs/Job Roles & the National Occupational Standards

IT Services (ITS) Business Process Management (BPM)

Job Role / QP Name

Nomenclature / QP Code

NSQF Level

Check the box

Job Role / QP Name Nomenclature / QP Code

NSQF Level

Check the box

1. Domestic IT Helpdesk

SSC/ Q0110 4 1. CRM Domestic SSC/Q2210 4


Attendant Voice

2. Junior Software

Developer

SSC/Q0508 4 2. Domestic Data entry Operator

SSC/Q2212 4

3. Engineer Technical

Support (Level 1)

SSC/Q0101 5 3. Collections Executive

SSC/Q2214 4

4. Infrastructure Engineer

SSC/Q0801 5 4. CRM Domestic Non-Voice

SSC/Q2211 4

5. Media Developer

SSC/Q0504 5 5. Domestic Biometric Data

Operator

SSC/Q2213 4

6. Technical Writer

SSC/Q0505 5 6. Associate-CRM SSC/Q2202 5

7. Test Engineer SSC/Q1301 5 7. Associate-Customer

Care(Non-Voice)

SSC/Q2201 5

8. Web Developer SSC/Q0503 5 8. Associate-Recruitment

SSC/Q2501 5

9. Master Trainer for Junior Software

Developer

SSC/Q0509 6 9. Analyst-Research SSC/Q2601 7

10. Analyst SSC/Q0701 7 10. Associate- F&A Complex

SSC/Q2302 7

11. Application Maintenance

Engineer

SSC/Q0201 7 11. Associate HRO SSC/Q2502 7

12. Deployment Engineer

SSC/Q0301 7 12. Associate-SCM SSC/Q3001 7

13. Engineer Trainee

SSC/Q0507 7 13. Associate- Transactional

F&A

SSC/Q2301 7

14. Junior Data Associate

SSC/Q0401 7 14. Associate Analytics

SSC/Q2101 7

15. Language Translator

SSC/Q0506 7 15. Associate- Desktop

Publishing (DTP)

SSC/Q2702 7


16. QA Engineer SSC/Q1302 7 16. Associate- Editorial

SSC/Q2701 7

17. Sale-Pre Sales Analyst

SSC/Q1101 7 17. Associate- Clinical Data Management

SSC/Q2401 7

18. Security Analyst

SSC/Q0901 7 18. Associate-Learning

SSC/Q2801 7

19. Software Developer

SSC/Q0501 7 19. Associate- Medical

Transcription

SSC/Q2402 7

20. UI Developer SSC/Q0502 7 20. Document Coder/Processor

SSC/Q2901 7

21. Legal Associate SSC/Q2902 7

Engineering and Research & Development (ERD) Software Products (SPD)

Job Role / QP Name


NSQF Level

Check the box

Job Role / QP Name


NSQF Level

Check the box

1 Technical Support engineer

SSC/ Q5101 5 1 Communication Analyst

SSC/ Q702 5

2 Design Engineer-EA

SSC/Q4401 7 2 Technical Support

Executive (Non-Voice)

SSC/Q7201 5

3 Design Engineer-PMS

SSC/Q4301 7 3 Technical Support

Executive (Voice)

SSC/Q7202 5

4 Engineer (Product Lifecycle

Management)-PLM

SSC/Q5201 7 4 Technical Writer

SSC/Q6801 5

5 Engineer Trainee

SSC/Q4202 7 5 Test Engineer SSC/Q7001 5


6 Hardware Engineer

SSC/Q4701 7 6 Media Developer

SSC/Q6703 5

7 Market Research Associate

SSC/Q4102 7 7 Market Research Associate

SSC/Q6302 7

8 Product Design Engineer -

Mechanical

SSC/Q4201 7 8 Language Translator

SSC/Q6802 7

9 Quality Engineer

SSC/Q4801 7 9 Product Executive

SSC/Q6501 7

10 Software Engineer

SSC/Q4601 7 10 QA Engineer SSC/Q7002 7

11 Technical Writer

SSC/Q4501 7 11 Sales-Pre Sales

Executive

SSC/Q1101 7

12 Test Engineer-Hardware

SSC/Q5001 7 12 Software Developer

SSC/Q6702 7

13 Test Engineer-Software

SSC/Q4901 7 13 Support Engineer

SSC/Q6101 7

14 Management Trainee -

Marketing

SSC/Q4101 8 14 Design Engineer

SSC/Q6601 7

15 Research Associate

SSC/Q5301 8 15 Engineer Packaging

SSC/Q6901 7

16 Engineer Software-Transition

SSC/Q7101 7

17 IP Executive SSC/Q6201 7

18 Management Trainee

SSC/Q6301 8


c. Does IP of the courseware w.r.t the curriculum belong to you? Yes No

d. Does your curriculum cover all the NOSs of the selected QP / QPs?

Yes No

e. Does the ‘Outcomes Based Framework’ for the QP capture the NOS as chapters / modules?

Yes No

f. Does the ‘Outcomes Based Framework’ address the learning activities for each line item to enable the outcomes and the performance ensuring measures in NOS/QP?

Yes No

I hereby certify that the above mentioned information is true

Name

Designation

Phone no.

Date

Email ID


CURRICULUM ALIGNMENT CERTIFICATION CHECKLIST

NAME OF THE COMPANY/ CURRICULUM PROVIDER:

…………………………………………………………………………

…………………………………………………………………………

…………………………………………………………………………


NASSCOM

Documents Required by NSDC

S. No. List of Documents Description

1. Curriculum Syllabus A clearly defined Curriculum/ Syllabus should be in place, clearly indicating:

• Key competencies to be expected to be acquired by the incumbent at the end of the program.

• Topics/ modules (to address different aspects of the program aligned to the NOSs as explained in Step-3 of curriculum alignment with QP-NOS)

• Duration of each module (number of hours/days/weeks) and the total program.

• Key learning outcomes mapped with the performance criteria of the corresponding NOS

• Corresponding NOS Code. Annexure: Pg. no. 19

2. Training Delivery Plan A clearly laid out module wise and session wise, Training Delivery Plan- indicating name of the program, objectives (competencies/learning outcomes) to be achieved, duration, training aids/equipment use and training methodologyAnnexure: Pg. No. 20

3. Facilitation Guide A Facilitation Guide – for the Trainers on generic training skills – with focus on instructional, facilitation, pedagogic, administrative and communication skills.Annexure: Pg. No. 21

4. Leaders (or Trainers) Guide

A Leaders (or Trainers) Guide – on the program per se – focusing on domain knowledge and skills being imparted. It should clearly articulate the distinct pedagogy for different skills & knowledge, equipment & machinery needed for delivering domain knowledge, props and audio visuals (where needed), a clearly laid out lesson plan for each session and key learning outcomes at the end of each sessionAnnexure: Pg. No. 22

5. Participants Manual/ Workbook/ Guide

A Participants Manual/ Workbook/ Guide – on the program per se – focusing on domain knowledge and skills being imparted. There should be exercises at the end of each module to test understanding. Where skills are being imparted to candidates who are not literate enough, the participants manual should include a lot of visuals. A section on basic health and safety measures (both on the shop floor and off it) should be included.Annexure: Pg. No. 23

6. Equipment Equipment being used for imparting training (such as tools & machinery, flipcharts, computers, projectors, whiteboards etc.,) should be clearly listed out and made available for inspection as and when needed.Can be made available in the OBF document


Document Required by SSC NASSCOM

Outcomes Based Framework (one Blank Sample copy)

All OBFs to be filled in w.r.t QP concerned are available at http://sdrv.ms/1bbVqoJ

IP of this Curriculum Framework in the OBF format is shared with SSC NASSCOM and can be advertised and shared as deemed desirable by SSC NASSCOM.


http://sdrv.ms/1bbVqoJ

Job

Deta

ils

Qualifications Pack Code

Job Role

Credits(NVEQF/NVQF/NSQF) Version number

Sector Drafted on

Sub-sector Last reviewed on

Occupation Next review date

Job Role

Role DescriptionNVEQF/NVQF levelMinimum Educational QualificationsMaximum Educational QualificationsTraining(Suggested but not mandatory)Experience

Applicable National Occupational Standards (NOS)

Performance Criteria


Unit Code

Unit Title (Task)

Description

Scope

Objectives

Performance Criteria (PC) w.r.t. the NOS: SSC /N0701 (Support As-Is analysis for IT projects)

Knowledge and Understanding (K)

Outcomes Performance Ensuring Measures

Duration (Hrs)

Work Environment / Lab Requirement (Inclusive of

Hardware / Software 14

IT-ITeS Sector Skills Council NASSCOM

Appl

icab

le N

OS

Uni

t

Specifications)

A. OrganizationalContext (Knowledge of the company/ organization and its processes)


Duration (Hrs)


Hardware / Software Specifications)

B. Technical

Knowledge

Skills (S)A. Core Skills/

Generic SkillsWriting Skills

Reading Skills

Oral Communication (Listening and Speaking skills)



Duration (Hrs)



B. Professional Skills

Decision Making

Plan and Organize

Customer Centricity

Problem Solving

Analytical Thinking



Duration (Hrs)



Critical Thinking

Attention to Detail

Team Working

C. Technical Skills

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IT-ITeS Sector Skills Council NASSCOM

ANNEXURE


Annexure-I: Curriculum Template NSDC Kindly fill this template and submit

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(PROGRAMME TITLE)

SYLLABUS / CURRICULUM

This programme is aimed at training candidates for the job of “_____” (mention job role), in the “________” Sector / industry (mention name of sector / industry) and by the end of the program aims at building the following key competencies amongst the learner:

1. 2.3. 4.5. 6.

This course encompasses “__” out of “__”(Mention total no. of NOSs available in the QP under reference) National Occupational Standards (NOS) of “_____”(mention name of the QP) Qualification Pack issued by “_____”)mention name of the respective SSC).

S. No. Topic/Module Duration (hrs/weeks/months)

Key Learning Outcomes

Corresponding NOS Code

1.2.3.4.5.6.7.

Total Programme Duration ________________________ (hours/weeks/months/years)

(This syllabus / curriculum /has been approved by __________ (name of relevant Sector Skill Council or NSDC designated authority)

PARTNERLOGO

Annexure-II: Training Delivery Plan Template-NSDC Kindly fill this template and submit

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PARTNER LOGO

Session Plan Design

Program NameName of ClientVersion no. Version update DatePre-requisites to TrainingTraining Outcomes By the end of the program, the participants would have

achieved the following competencies1.2.3.

S. No. Module Sessions Objectives Methodology Training Tools / Aids

Duration (Hrs/Days)

1.

2.

3.

4.

5.

6.

7.

8.

9.

Annexure III: Guidelines on Facilitation Guide-NSDC Instruction: Please read

As part of the overall Quality guidelines issued by NSDC, all Training partners are required to train their Trainers on general facilitation/ pedagogic skills as soon as they come on board. This training should be over and above what they have received/ will receive for domain / technical knowledge. Post training, the facilitator should be provided a manual detailing out the key skill requirements for a Trainer.

The manual, at a minimum, must include the following elements:

1. Attitude and Behavior

2. Communication Skills

3. Communication styles

4. Need/ skill gap identification

5. Personality Development and body language

6. Leadership styles

7. Pedagogic techniques

8. Time management

9. Problem Solving

10. Rapport Building

11. Floor management

12. Health and Safety measures

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Annexure IV: Guidelines on Trainer’s Guide-NSDCInstruction: Please read

As part of the overall Quality guidelines issued by NSDC, all Training partners are required to have in place a detailed, documented instruction manual for use by the Lead Facilitator or Trainer, for each program being conducted.

The manual, at a minimum, must include the following elements.

1. Name of the Program 2. Version No. 3. Table of contents (S.No. / Module or Topic/ Page No./Duration) 4. General Instructions for Trainers 5. Module Overview with module objectives 6. Session Plan/ Lesson Plan for each module. 7. One module on health & safety measures – both on the shop floor and off it, to help avoid any

accidents or injuries during the course of training. 8. One module on soft skills divided into 2 sections – generic and with reference to the program

being conducted.

The Session Plan/ Lesson plan should include the following:

a. Session Title b. Duration of session c. Session Objectives – indicating key learning outcomes (competencies expected to be

acquired by the end of the session). d. Theory/ underpinning knowledge or principles for each competency/ skill to be acquired. e. Screenshot of slide/(s)or visuals being presented during the session f. Instructions to trainer (specific/ must do’s) g. Tips for trainer to facilitate interaction with participants – could include leading questions

h. Activities to be conducted (including Role Plays where applicable) or Demonstrations i. Debrief post completion of activity j. Training aids/ materials/props/ tools/machinery to be used k. Instructions for transitioning in and out of activities l. Notes m. Assessments to test understanding

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Annexure V: Guidelines on Participant’s Guide/ Workbook

Instruction: Please read

As part of the overall Quality guidelines issued by NSDC, all Training partners are required to have in place a detailed, documented guide or workbook for use by the participants, for each program being conducted.

The participant’s workbook should be tailored to suit the student profile or requirement.

Wherever applicable it should be translated into the local language or vernacular. Substitute text with visuals for illiterate or semi-literate candidates. Use flow charts and process maps to depict processes Use visuals and diagrams to depict equipment and use of equipment. Describe in detail the activities or tasks required to be performed for each process along with

machinery/ equipment/ tools or resources to be used.

The manual, at a minimum, must include the following elements.

1. Name of the Program and version no. 2. Table of contents (s.no / Module or Topic/ Page No./Duration) 3. General Instructions to participants on how to use the workbook 4. Module Overview with module objectives 5. Session Plan/ Lesson Plan for each module. 6. One module on Soft skills divided into 2 parts – one on generic soft skills and the other with

reference to the particular skill being imparted. 7. One module on health & safety measures – both generic as well as with reference to the

particular skill being imparted. 8. Short assessment and feedback forms at the end of each module.

The Session Plan/ Lesson plan should include the following:

a. Session Title b. Duration of session c. Session Objectives – indicating key learning outcomes (competencies expected to be

acquired by the end of the session). d. Theory/ underpinning knowledge or principles for each competency/ skill to be acquired. e. Screenshot of slide/(s)or visuals being presented during the session. f. History/ background/ definitions relating to the topic under discussion – where applicable g. Brief on activities to be conducted (including Role Plays where applicable), demonstrations or

audio-visual viewing. h. Space for logging in key learnings/observations from the activity i. Space for taking notes j. Exercises/ Assessments to check understanding/ reinforce learning

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Annexure-VI: QP-NOS COMPLIANCE SAMPLE CERTIFICATE

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curriculum alignment certification checklist

Documents

Transcript of curriculum alignment certification checklist