CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS · External Job Openings Minimum...

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External Job Openings CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS Last Update: January 3, 2020 Thank you for your interest in NOVA Home Loans as a career choice! NOVA Home Loans is looking for candidates that are able to work well in a fast-paced, team-oriented environment. Strong organizational skills and excellent attention to detail are required for all positions. Below are our current job openings. Please click on the job title in the matrix below for more information about the position. If you are interested in being considered for a position, submit your resume and/or cover letter to [email protected]. NOVA Home Loans is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. NOVA Home Loans is a background screening, credit check and E-Verify workplace. IMPORTANT: Please ensure you include the “Branch/Location” for the position you are applying for when emailing [email protected]. ARIZONA - Maricopa Arrowhead 16150 N Arrowhead Fountains Ctr Dr Peoria, AZ 85382 Underwriter Gilbert Forum 1528 East Williams Field Road Gilbert, AZ 85295 Loan Officer Associate Underwriter Phoenix 3900 East Camelback Road Phoenix, AZ 85018 Underwriter Scottsdale 8800 East Raintree Drive Scottsdale, AZ 85260 Processor Underwriter Spectrum 6720 North Scottsdale Road Scottsdale, AZ 85253 Underwriter

Transcript of CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS · External Job Openings Minimum...

Page 1: CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS · External Job Openings Minimum Qualifications: achelor’s Degree in usiness or related field; At least five (5) years of experience

External Job Openings

CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS

Last Update January 3 2020

Thank you for your interest in NOVA Home Loans as a career choice NOVA Home Loans is looking for candidates that are able to work well in a fast-paced team-oriented environment Strong organizational skills and excellent attention to detail are required for all positions Below are our current job openings Please click on the job title in the matrix below for more information about the position If you

are interested in being considered for a position submit your resume andor cover letter to hrnovahomeloanscom

NOVA Home Loans is an Equal Opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other characteristics protected by law NOVA Home Loans is a background screening credit check and E-Verify workplace

IMPORTANT Please ensure you include the ldquoBranchLocationrdquo for the position you are applying for when emailing hrnovahomeloanscom

ARIZONA - Maricopa Arrowhead 16150 N Arrowhead Fountains Ctr Dr Peoria AZ 85382

Underwriter

Gilbert Forum 1528 East Williams Field Road Gilbert AZ 85295

Loan Officer Associate Underwriter

Phoenix 3900 East Camelback Road Phoenix AZ 85018

Underwriter

Scottsdale 8800 East Raintree Drive Scottsdale AZ 85260

Processor Underwriter

Spectrum 6720 North Scottsdale Road Scottsdale AZ 85253

Underwriter

External Job Openings

ARIZONA ndash Tucson Southern Arizona Corporate 6245 East Broadway Boulevard Tucson AZ 85711

Administrative Assistant - Marketing Branch Processing Manager Business Process Analyst Expeditor Fulfillment Center Assistant Pre-Closer Processor Product Development Analyst QC Auditor Underwriter

Green Valley 210 West Continental Road Green Valley AZ 85622

Expeditor Underwriter

Kingman 2201 Stockton Hill Road Suite A Kingman AZ 86401

Underwriter

Northwest 6893 North Oracle Road Tucson AZ 85704

Underwriter

River Road 1650 East River Road Tucson AZ 85718

Loan Servicing Specialist Underwriter

Sierra Vista 77 Calle Portal Sierra Vista AZ 85622

Underwriter

Sunrise 3430 East Sunrise Drive Tucson AZ 85718

Underwriter

Yuma 454 West Catalina Drive Yuma AZ 85364

Underwriter

CALIFORNIA NEVADA La Jolla 9255 Towne Centre Drive San Diego CA 92121

Underwriter

West Las Vegas 8345 W Sunset Road Las Vegas NV 89113

Processor Underwriter

COLORADO Colorado Springs 1125 Kelly Johnson Boulevard Colorado Springs CO 80920

Branch Manager Underwriter

Denver Tech Center 8055 East Tufts Avenue Denver CO 80237

Underwriter

Highlands Ranch 1805 Shea Center Drive Highlands Ranch CO 80129

Underwriter

Westminster 11080 Circle Point Road Westminster CO 80020

Underwriter

External Job Openings

DETAILED POSITION INFORMATION

IMPORTANT Please ensure you email the ldquoBranchLocationrdquo for the position you are applying

ADMINISTRATIVE ASSISTANT - MARKETING

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will perform varied advanced secretarial and administrative tasks supporting the Marketing Management The candidate will work independently under general direction of the supervisor handling routine and non-routine situations The candidate may have contact with high-level administrative offices requiring use of business vocabulary tact discretion and judgment Minimum Qualifications

A minimum of two (2) year in an administrative role in an office setting is required

Marketing experience is preferred

Examples of Duties

Placing orders andor making payments for marketing

Creating Purchase Orders (POs) and uploading receipts for marketing purchases

Assist with updating amp maintaining department policies

Assist with updating department web pages (eg Marketing page on NOVAnet)

Assist with reviewingauditing Loan Officer marketing for compliance with NOVArsquos marketing-related policies

Contacting vendors as needed for receipts to request updates to marketing to understand vendorrsquos processes etc

Produce various marketing reports for Marketing managersrsquo review

Assist in Marketing-event coordination and logistics

Assist with organizing amp maintaining department files

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of standard office policies and procedures

Demonstrated proficiency with computer programs such as Microsoft Word Excel and Outlook

Works independently with some latitude for initiative and independent judgment

Skill in filing and recordkeeping

Skill in the operation of a variety of office machines including personal computers telephones and copiers

Strong ability for attention to detail in all areas of responsibility including data entry and all written and oral communications

Skill in English composition grammar spelling and punctuation

Effective verbal and written communication skills including active listening skills

Ability to maintain and meet demanding timelines

Ability to establish and maintain harmonious working relationships with coworkers staff and external contacts and to work effectively in a professional team environment

Strong customer service orientation

External Job Openings

BRANCH MANAGER

LOCATION COLORADO SPRINGS PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

NOVAreg Home Loans is consistently ranked among the Top 50 Mortgage Lenders in the United States is home to some of the highest rank producing Loan Officers in the country and is one of the Best Places to Work in the Southwest A full service mortgage bank that has served the lending needs of its customers for more than 35 years NOVA Home Loans has branches in AZ CO NV and CA and can originate loans in 13 states NOVAreg is seeking a Branch Manager to manage NOVAreg Home Loans in our Colorado Springs Branch in Colorado The ideal candidate must have a Loan Originatorrsquos License recent branch manager experience and ability to grow and develop personnel through recruiting dynamic personnel to be a part of the NOVA team The Branch Manager is responsible for all aspects of Branch operations Oversees the origination operations and administrative functions of the branch Effectively directs the work activities of all employees to ensure compliance quality service and maximization of profitability Minimum Qualifications

Bachelorrsquos Degree in Business or related field

At least five (5) years of experience in sales preferably in the mortgage industry with at least five years of progressive management experience or

A combination of experience and education Supervisory Responsibilities

This position directly supervises all Loan Officers within Branch in addition to other branch staff members

In conjunction with Human Resources Regional Management and NOVArsquos Executive Team actively participates in making personnel decisions regarding staff including hiring firing advancement discipline promotion or any other change of status of other employees

Examples of Duties

Manage all aspects of Branchrsquos operation including production operations and administration including multiple sales and processing teams

Hires builds and develops high performance teams and individuals responsible for determining increasing or decreasing of staff as production needs fluctuate using NOVArsquos Branch and LO Team Staffing Models and Our Playbook as a guide

Responsible for successful integration of experienced and new loan officers processors and administrative team members on an on-going basis

Continuously improve Branch staff effectiveness through leadership including coaching and counseling feedback and reinforcement interview and recruit new staff as needed

Develop personnel through recruiting interviewing hiring training performance reviews and leadership

Provide guidance to Loan Officers Operations Staff and Administrative Staff to resolve problems and utilize resources

Oversee customer service and quality standards at assigned branch responsible for meeting or exceeding standards

Ensure effective mediation of customer complaints and related issues which includes talking to borrowers and department heads at the Corporate office

Ensure adherence to Mortgage Lending practices policies and procedures

Review fiscal data and Branch metrics makes suggestions and implements changes within the Branch to improve profitability

Communicates and adheres to company policies and procedures Ensures that Our Playbook policies procedures guidelines rules and regulations are adhered to by all staff

Implements and supports NOVArsquos proprietary developmentcoaching programs throughout the region

Responsible for successful roll out of new policies procedures and company initiatives

Participates in meetings with Regional and Executive Management as needed

External Job Openings

Addresses issues with regard to production promptly and effectively with Loan Officers and other Branch employees

Works with Regional Management Human Resources and the Training department to ensure the staffing of well trained competent employees capable of achieving growth and profit goals

Oversees and participates in terminations of Branch personnel to ensure company procedures and policies are followed in all personnel matters

Supports and communicates companyrsquos goals and policy changes on a regular basis

Other duties as required Knowledge Skills and Abilities

Thorough knowledge of financial sales preferably in the mortgage industry Strong knowledge of FHAVAFNMAFHLMC guidelines including DU LP and GUS

Demonstrated ability to manage and lead others

Ability to manage client relationships effectively

Ability to manage investor relationships effectively

Ability to work under deadlines with minimal supervision

Excellent communication skills verbal and written

Effective computer skills such as keyboarding knowledge of MS Office Word Excel and Outlook

Knowledge of automated LOS and underwriting systems

Ability to work a flexible schedule

BRANCH PROCESSING MANAGER

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position provides direct supervision to assigned Processing staff oversees the branch loan processing function providing direction training support and backup to all branch processing personnel as needed

Minimum Qualifications

Minimum of five (5) years of recent processing experience

Minimum of two (2) years progressive managementsupervisory experience

Bachelorrsquos Degree in Business or certificate in related field is preferred not required

A combination of experience and education will be considered Examples of Duties

Manage the recruiting hiring training performance management and development of all direct reports

Conduct weekly meetings with processing staff to train update communicate procedural changes and share pertinent information attend managersrsquo meetings attend other meetings as needed

Answer questions from processors and loan officers provide assistance and guidance

Review files submitted to processing from loan officers as needed to ensure approvable loans are being turned in and the loan officer is completing all required items using DIRFT Sheets Provide feedback to Branch Manager and Processing Management as needed

Review all files with PTDPTF conditions prior to submitting required documentation to underwritingclosing to ensure information provided is sufficient Provide feedback to processing staff regarding any deficiency

Assign and maintain Loan OfficerProcessorAssistant Processor teams monitor staff volume and adjust for workload distribution as necessary Monitor and maintain established service levels requirements adjust processes and procedures with approval of Processing Management when needed

Prepare and analyze processing reports submitting to management as necessary ensure that employee goals are met as they relate to defects Manage coach and provide regular feedback to staff

External Job Openings

Effectively communicate any Company policy or process changes to staff Provide timely training of relevant policy procedural and guideline changes to staff

Review and approve attendance submissions for direct reports work with Payroll department to ensure proper time keeping records for all staff

Maintain open communication with the Processing Management and Branch Manager to effectively inform of occurrences within your department

When necessary process loan files to meet established service level requirements Not to exceed 12 loans per month unless approved by Processing Management

Knowledge Skills and Abilities

Knowledge of FHA VA and Conventional loan guidelines automated underwriting systems and computer systems used to submit and track loans electronically

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Must have excellent attention to detail and problem solving skills

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills ability to work with and motivate others

Ability to work independently and as part of a team

BUSINESS PROCESS ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will play an instrumental role in the identification verification design and successful implementation of business process improvements for key mortgage banking processes Minimum Qualifications

Bachelorrsquos Degree in Computer ScienceInformation Technology Finance or other Business-related degree andor combination of experience

3-5 yearsrsquo experience dataworkflow process modeling and process improvement projects

Mortgage industry experience is preferred but not required Examples of Duties

Will facilitate meetings and discussions with various departments business leaders and staff members to find solutions to various situations which can include

o A modification to an existing system o Automation of a currently manual process o Creating or updating a process manual or automated May be as simple as a template or as complex as a System

Life Cycle o Using an existing system in a new way o Purchasing a new system o Integration of existing or new systems

Manage business process improvement initiatives by o Conducting and participating in business process modeling sessions acting as leader recorder facilitator and

subject matter expert o Creates detailed business requirements documents process models and workflow diagrams based on research

conducted and meeting results o Reviews requirements specifications testing and training plans to ensure they are in line with business objectives

External Job Openings

o Works closely with development staff to review and discuss process design requirements o Understands process automation objectives to the degree that they can represent the business community to the

development staff and developer to the business community o Provides on-going support for established processes and workflows Provides a method for continually monitoring

and improving after project completion including collecting and analyzing metrics to measure results and participating in root cause analysis in order to recommend additional product enhancements or appropriate actions to improve productivity

o Works with the business community to coordinate facilitate and conduct user acceptance testing for Business Process initiatives as well as general system enhancements Provides feedback to the Tech Services team andor development staff on test results

o Collaborates with developers and Tech Services analysts to develop business roll-out plans and will provide support during and beyond the initial roll out period Act as liaison between Tech Services and Nova Home Loans by maintaining lines of communication and providing a streamlined point of contact for Tech Services Assists with efforts to define data access requirements data sharing and strategic objectives

o Assist in the definition and identification of data shared across the enterprise and the relationship of that data to business process capability and strategic objectives

Assist in the identification of business process improvement opportunities by conducting preliminary investigation for all project requests interviews and performs analysis including collecting and analyzing metrics to create business cases

Makes recommendations for system enhancements and assists in project prioritization

Other duties as assigned Knowledge Skills and Abilities

Excellent communication (oral and written) interpersonal and organizational skills

Ability to work well with a team in a fast paced constantly changing environment

Experience with process improvement methodologies and change management techniques

Strong analytical skills with experience of process orientation

Must be knowledgeable in all aspects of designing constructing and documenting business processes functions organizational structures business rules policies and procedures

Excellent analytical facilitation leadership and negotiation skills

Proficiency with Microsoft Suite including Word Excel Visio and PowerPoint

Experience with MS Project a plus

EXPEDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM LOCATION GREEN VALLEY BRANCH

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM The branch is a fast paced high energy heavy volume environment that is in need of an individual that can multi-task frequently switching between various duties noted below without skipping a beat while maintaining an exceptionally high level of customer service for both internal and external customers The ideal candidate will demonstrate initiative a desire to learn and a ldquocan-dordquo attitude The successful candidate will provide administrative clerical and receptionist support for the branchoffice This position has direct contact with customers and employees so excellent customer service skills are a must Minimum Qualifications

Requires a High School Diploma or GED

A minimum of one (1) year of work experience preferably in an office with a high call volume

External Job Openings

Previous experience using multi-line phone in a fast-paced corporate office environment is preferred not required

Bilingual Spanish is preferred Examples of Duties

Answers phones and provides assistance or transfer calls to appropriate person in a timely fashion

Greets clients vendors visitors and employees upon entering location in a professional and positive manner

Faxes documents as needed

Assists multiple department with filing and other administrative tasks

Assists with special projects as time permits

Makes client copies and receipt of fees when necessary

Oversees all mail-related functions for the office including sorts and distributes incoming mail to all suites logs in all TNT and courier packages delivers TNT and Fed-Ex prepares outgoing interoffice TNT prepares outgoing Fed-Ex packages posts outgoing mail brings outgoing mail to USPS receptacle and maintains postage meter

Pulls files and documentation from both onsite offsite retention areas as requested

Performs supply inventory and orders as necessary

Ensures that copiers faxes and printers are in good working order requests equipment service as needed Stock copiers faxes and printers with paper

Kitchen Clean Up ndash Weekly wipe downs and monthly deep cleans

Prepares all Nova Employee birthdays cards and sends them out to the branches and or mails them to remote employees

Creates birthday announcements through email and sends them out to Nova Corporate Branch

Completes Marketing Match

Faxes documents as needed

Oversees incoming faxes from web fax and forwards to appropriate persons

Receives client documents and makes copies if needed Fills out necessary forms and emails Loan Officers that the documents have been dropped off

Receives payments from clients and fills out receipt of fees forms and sends to Loan Servicing department

Other duties as assigned Knowledge Skills and Abilities

Excellent customer service skills

Knowledge of standard office policies and procedures

Ability to work both within a team environment and independently to prioritize tasks

Ability to type and comfortable on a computer

Ability to operate and manage high call volume on a multi-line phone system

Skill in the operation of a variety of office machines including personal computers telephones and copiers

Ability to multi-task and handle large amounts of requests

Effective oral and written communication skills

Excellent attention to detail skills

Demonstrated proficiency with computer programs such as Microsoft Word Excel and Outlook

FULFILLMENT CENTER ASSISTANT

LOCATIONTEAM CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate performs tasks to help ensure NOVA remains compliant on a daily basis in areas pertaining to ECOA requirements

External Job Openings

Minimum Qualifications

High School Diploma or GED

Must be proficient using a computer specifically MS Word MS Excel and Outlook

One year administrative experience in an office setting

Examples of Duties

Review submitted files and prepare disclosures based on RESPA requirements and NOVA policy

Review and re-disclose changes in circumstance as required by RESPA and NOVA policy

Run reports and process files to be ldquoadversedrdquo on a daily basis

Review and deliver valuations in accordance with ECOA requirements

Answer phone calls and respond to e-mails effectively in a timely manner

Other duties as assigned

Knowledge Skills and Abilities

Must be able to pay close attention to detail while working in a very fast-paced environment

Ability to adapt to an ever-changing industry

Ability to work effectively with a team to prioritize daily required functions and independently perform those assigned to them in a timely manner

Excellent customer service skills

Strong time management skills

Clear effective communication when requesting additional information or clarification with those outside the department

LOAN OFFICER ASSOCIATE

LOCATIONTEAM GILBERT FORUM FOR CHRIS LAWLER PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position originates mortgage loans and enhance business relationships which will generate future loans Consult and advise customers regarding which financial products best meet customersrsquo needs based upon detailed analysis Perform work directly related to the general business operations of the origination team NOVA and NOVArsquos customers Minimum Qualifications

Experience as a Loan Originator is required

Requires a Loan Originator License and the incumbent must maintain the license in good standing

Must have completed pre-education requirements and passed the Loan Originator test

High School Diploma or GED

Two (2) years of recent work experience as an Underwriter Processor Loan Officer Associate andor Loan Officer is preferred

Previous experience in a field requiring customer service preferred Examples of Duties

Deliver superb customer service including competently coordinating and directing all aspects of the loan process keeping the customer well informed of same and providing information and required documentation to customers in a timely manner

Exercise sound professional judgment in all matters related to NOVA including knowledge of products statutory and other requirements identifying client needs

Direct manage and coordinate all aspects of each individual loan that is originated from application to closing including all communications with the customer and the assigned processing team Adhere to NOVArsquos production plan policies and procedures

External Job Openings

Collecting and analyzing information regarding customerrsquos income assets investments or debts determining which financial product best meet the customerrsquos needs and financial circumstances advising the customer regarding the advantages and disadvantages of various financial products and credit options and marketing servicing or promoting financial products offered by NOVA

Assist Loan Officer with generating bona fide business leads and developing referral networks in order to locate prospective customers

Counsel and pre-qualify potential customers including the obtaining of complete and accurate loan application information analyzing such information and advising customers regarding all aspects of the loan process feasibility of granting loan and alternative financial products available

Collect and confirm the accuracy of all necessary supporting loan documentation including credit histories financial statements along with the appropriate fee and lock-in information and ensure all loans conform to all applicable terms and guidelines

Obtain pricing secure and lock precise loan terms and effectively communicate loan details and terms with clients review HUD-1 for accuracy prior to closing

Provide Loan Officer with regular status updates on assigned files

Responsible for researching products and underwriting guidelines stay informed of market trends and developments stay abreast of new types of loans and other financial services and products

Assist with database management and marketing projects as required

Responsible for understanding and complying with all laws rules and regulations pertaining to all types of mortgage loans

Other duties as assigned Knowledge Skills and Abilities

Knowledge of and strict compliance with all applicable federal state and local laws rules and regulations regarding all types of mortgage loans

Able to maintain high level of confidentiality regarding private trade secret andor proprietary information

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage tracking software

Effective oral and written communication skills excellent responsiveness to customers and NOVA personnel

Excellent attention to detail

Must be able to read write and speak in English

LOAN SERVICING SPECIALIST

LOCATION RIVER - ACCOUNTING PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will be responsible for all aspects of interim loan servicing responsibilities include loan servicing and sub-servicer monitoring loan servicing compliance and regulatory-related quality assurance The Loan Servicing Specialist will also have the responsibilities for all borrower related issues and escrow accounts escrow analysis and reporting distributing funds as needed and communications with borrowers investors other company departments and outside vendors regarding such issues

Minimum Qualifications

Must have a high school diploma or GED

One (1) to three (3) yearsrsquo experience of compliance experience in bankingfinancial institutes loan fulfillment compliance or lending operations or any equivalent combination of education experience andor training

Prior interim servicing or loan level accounting experience servicing rules related to servicing GSE Fannie Mae and Freddie Mac and Ginnie Mae loans preferred not required

Previous experience working in a highly centralized environment across multiple loan products preferred not required

External Job Openings

Examples of Duties

Responding to all inquiries relating to loan payments interest paid and other general payment questions

Responsible for providing prompt and accurate responses to both internal and external customer mortgage servicing questions inquires and concerns received by telephone and email

Prepare all requested documentation and board the loan to the sub servicer

Follow-up on all outstanding loan servicing issues in a timely manner either by phone email or in writing

Review delinquent accounts collect overdue payments and document borrower collection efforts

Follow company collection policies including submitting overdue account to outside collections agency when required

Produce monthly billing statement using the interim loan servicing module in the accounting system review all statements for accuracy and mail statements to borrowers

Produce pay-off andor payment history when requested by borrowers or employees

Collect all loan service related payments including monthly mortgage payments title checks and other miscellaneous deposits Endorse pass-through checks and send to investors Research and make sure any principal reduction is correct

Manage escrow requirements on loans held for investment (LHFI) and real estate owned making sure that the company is not exposed to potential risk as a result of delinquent taxes andor insurance

Maintain accurate escrow information on all loans serviced including LHFI and loans held for sale (LHFS) during the interim servicing period

Provide payoff statements and issue monthly statements to borrowers on loans serviced internally both for LHFI and LHFS

Research and make payments for property taxes mortgage insurance and home owners insurance when required Update borrowersrsquo accounts accordingly

Complete review and reconcile purchase advises daily including contacting investors for discrepancies discovered reviewing transfer letters and loss-payee letters

Participate in producing annual 1098 forms and reviewingdistributions of such

Assist with internal and external audits

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of general banking operations to include loan processing collateral insurance and related loan-specific requirements

Ability to analyze and provide guidance make recommendations andor escalates the issues to appropriate level of management

Knowledge of Mortgage industry related and local state and federal lending and quality control and compliance laws regulations and issues related to servicing mortgage loans

Proficiency in MS Excel and MS Word

Knowledge of mortgage accounting software

Ability to interact professionally with borrowers internal departments and branches vendors investors and other stakeholders

Ability to work independently and responsibly with little supervision and instruction but also work well in a team-oriented environment

Strong verbal and written communication skills

Ability to handle conflict

Ability to adapt to a changing environment

External Job Openings

PRE-CLOSER

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will work with Loan Officers Processors Underwriters and Escrow Officers to assist in the closing and

funding of mortgage loans

Minimum Qualifications

High School Diploma or GED

Minimum of two (2) years of related work experience or a combination of education and experience

Examples of Duties

Review loan documents to ensure accuracy and consistency throughout loan file address inconsistencies with processing staff

Review and audit loan documentation verify all underwriting conditions have been met

Review sort and stack closing loan documents for shipping

Verifications of employment

Communicate with Funder missing or incorrect items within closing package facilitate resolution of outstanding problems with documents

Review required documentation for Brokered Loans communicate outstanding requirements for Funding

Maintain high level of confidentiality

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communications skills

Ability to work independently and as part of a team

PROCESSOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION SCOTTSDALE

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION WEST LAS VEGAS

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM This position provides quality loan processing reviewing files for compliance to company standards and ensuring completeness for submission to Underwriting Contacts borrowers andor vendors to collect necessary documentation Acts as liaison between customers underwriters closers etc Minimum Qualifications

Must have a High School Diploma or GED and

A minimum of two (2) years of experience processing loans preferably recent experience

Previous experience in a field requiring customer service preferred

External Job Openings

Examples of Duties

Review files for completeness and accuracy

Verify accuracy of system input

Analyze file for program applicability

Review necessary documentation such as income and asset documentation credit report verifications appraisal report preliminary title report etc

Obtain accurate AUS findings

Contact borrowers to request additional documentation as needed Call clients to review closing figures prior to submission

Provide status updates to loan officers borrowers and agents

Coordinate all aspects of submission to underwriting documentation requests and satisfaction of closingfunding conditions Coordinate closings as needed

Submit files in a timely manner in accordance with company standards

Review pre-audit HUD1 to ensure accuracy Work with loan officer and title companies to resolve any discrepancies prior to closing

Prioritize work flow to ensure time sensitive files are handled in proper order

Assure compliance with all regulatory and governmental standards guidelines rules and regulations with all regulatory authorities federal or state ordinances and administrative regulations and statutes

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Ability to maintain high level of confidentiality regarding private trade secret andor proprietary information

Excellent attention to detail skills

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage loan origination software

Effective oral and written communication skills

Ability to work independently and as part of a team

PRODUCT DEVELOPMENT ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

Minimum Qualifications

High school diploma or GED and

One (1) year experience in the mortgage industry required

Computer proficiency with Microsoft Office programs including Excel and Word and

Social Media (LinkedIn Facebook Instagram) proficiency Examples of Duties

Participate in the research of new products enhancements to existing products and new correspondent and wholesale investor outlets and prepare research analysis reports

Develop and maintain product matrices to help guide loan decisions

Distribute product and guideline change communication to field

Maintain investor loan processes

Answer product questions by email andor the telephone

Maintain loan scenario and exception desk

External Job Openings

Review analyze and report competitorrsquos product offerings

Prepare Product Presentations and Present to Sales and Operational team members

Update department related product or service resources

Other duties as assigned Knowledge Skills and Abilities

Knowledge and understanding of the mortgage industry

Effective oral and written communication skills

Self-disciplined and motivated while working under a deadline

Organization and Time Management Skills to compile information and prepare reports within deadlines

Attention to detail and organization

QC AUDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The QC Auditor will review individual loan files selected for post-closing quality control review to ensure loans originated by NOVA Home Loans adhere to NOVA internal policy andor meets the requirements of NOVA investor and concerned regulatory agencies Minimum Qualifications

Minimum of two (2) years in conventional FHA VA and USDA loan underwriting andor Post-Closing Quality AssuranceQuality Control function in the mortgage banking industry

High school diploma or GED

Examples of Duties

Reviewanalyze individual loan files that have been approved by Underwriting to ensure the file meets loan program requirements Includes individual analysis of

o Loan application o Purchase contracts and addendums o Credit profile and report(s) o Debt and assets o Incomefinancial statementsdebt to income ratios o Loan valuesloan-to-value ratios o Appraisal reports o Title review o Collateral and supporting documentation

Identify loan deficiencies and evaluate the risk grade on each file reviewed

Communicate deficiencies notes in Share Point and individual asset review checklist

Escalate files with suspected fraud or misrepresentation issues for further review by the NOVA Risk team

Review early payment defaults

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of FHA Conventional and VA underwriting guidelines

Ability to communicate loan level issues clearly through concise but explanatory narrative

Strong analytical written and verbal communication skills

Knowledge of all federal state local compliance regulations to include Truth in lending Equal Credit Opportunity laws

Proficient in Windows based computer applications including Word and Excel

External Job Openings

Function independently with minimal supervision

UNDERWRITER

LOCATION ALL NOVA HOME BRANCH OFFICES PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will evaluate mortgage application to ensure compliance with NOVA investor MI agencies and other applicable guidelines

NOTE The successful candidate may work from the branch andor possibility of working remote Minimum Qualifications

High School Diploma or GED required

Minimum of five (5) years of underwriting experience is required

DE SAR VA Credit Approval and USDA required

Must be familiar with agency and non-conforming loan types as well as all of their designations

Equivalent combination of education and experience

Examples of Duties

Evaluate mortgage loan applications to ensure compliance with NOVA investors MI agency and other applicable guidelines within service standards

Evaluate Government and Conventional mortgage loan applications

Respond to questions regarding underwriting issues and concerns

Resolve issues with sales consultants and co-workers

Assure communication among loan officers processors escrowtitle sales agents and other stakeholders are current and effective to avoid delays

Maintain NOVA quality standards Knowledge and Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills

Ability to work independently and as part of a team

Page 2: CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS · External Job Openings Minimum Qualifications: achelor’s Degree in usiness or related field; At least five (5) years of experience

External Job Openings

ARIZONA ndash Tucson Southern Arizona Corporate 6245 East Broadway Boulevard Tucson AZ 85711

Administrative Assistant - Marketing Branch Processing Manager Business Process Analyst Expeditor Fulfillment Center Assistant Pre-Closer Processor Product Development Analyst QC Auditor Underwriter

Green Valley 210 West Continental Road Green Valley AZ 85622

Expeditor Underwriter

Kingman 2201 Stockton Hill Road Suite A Kingman AZ 86401

Underwriter

Northwest 6893 North Oracle Road Tucson AZ 85704

Underwriter

River Road 1650 East River Road Tucson AZ 85718

Loan Servicing Specialist Underwriter

Sierra Vista 77 Calle Portal Sierra Vista AZ 85622

Underwriter

Sunrise 3430 East Sunrise Drive Tucson AZ 85718

Underwriter

Yuma 454 West Catalina Drive Yuma AZ 85364

Underwriter

CALIFORNIA NEVADA La Jolla 9255 Towne Centre Drive San Diego CA 92121

Underwriter

West Las Vegas 8345 W Sunset Road Las Vegas NV 89113

Processor Underwriter

COLORADO Colorado Springs 1125 Kelly Johnson Boulevard Colorado Springs CO 80920

Branch Manager Underwriter

Denver Tech Center 8055 East Tufts Avenue Denver CO 80237

Underwriter

Highlands Ranch 1805 Shea Center Drive Highlands Ranch CO 80129

Underwriter

Westminster 11080 Circle Point Road Westminster CO 80020

Underwriter

External Job Openings

DETAILED POSITION INFORMATION

IMPORTANT Please ensure you email the ldquoBranchLocationrdquo for the position you are applying

ADMINISTRATIVE ASSISTANT - MARKETING

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will perform varied advanced secretarial and administrative tasks supporting the Marketing Management The candidate will work independently under general direction of the supervisor handling routine and non-routine situations The candidate may have contact with high-level administrative offices requiring use of business vocabulary tact discretion and judgment Minimum Qualifications

A minimum of two (2) year in an administrative role in an office setting is required

Marketing experience is preferred

Examples of Duties

Placing orders andor making payments for marketing

Creating Purchase Orders (POs) and uploading receipts for marketing purchases

Assist with updating amp maintaining department policies

Assist with updating department web pages (eg Marketing page on NOVAnet)

Assist with reviewingauditing Loan Officer marketing for compliance with NOVArsquos marketing-related policies

Contacting vendors as needed for receipts to request updates to marketing to understand vendorrsquos processes etc

Produce various marketing reports for Marketing managersrsquo review

Assist in Marketing-event coordination and logistics

Assist with organizing amp maintaining department files

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of standard office policies and procedures

Demonstrated proficiency with computer programs such as Microsoft Word Excel and Outlook

Works independently with some latitude for initiative and independent judgment

Skill in filing and recordkeeping

Skill in the operation of a variety of office machines including personal computers telephones and copiers

Strong ability for attention to detail in all areas of responsibility including data entry and all written and oral communications

Skill in English composition grammar spelling and punctuation

Effective verbal and written communication skills including active listening skills

Ability to maintain and meet demanding timelines

Ability to establish and maintain harmonious working relationships with coworkers staff and external contacts and to work effectively in a professional team environment

Strong customer service orientation

External Job Openings

BRANCH MANAGER

LOCATION COLORADO SPRINGS PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

NOVAreg Home Loans is consistently ranked among the Top 50 Mortgage Lenders in the United States is home to some of the highest rank producing Loan Officers in the country and is one of the Best Places to Work in the Southwest A full service mortgage bank that has served the lending needs of its customers for more than 35 years NOVA Home Loans has branches in AZ CO NV and CA and can originate loans in 13 states NOVAreg is seeking a Branch Manager to manage NOVAreg Home Loans in our Colorado Springs Branch in Colorado The ideal candidate must have a Loan Originatorrsquos License recent branch manager experience and ability to grow and develop personnel through recruiting dynamic personnel to be a part of the NOVA team The Branch Manager is responsible for all aspects of Branch operations Oversees the origination operations and administrative functions of the branch Effectively directs the work activities of all employees to ensure compliance quality service and maximization of profitability Minimum Qualifications

Bachelorrsquos Degree in Business or related field

At least five (5) years of experience in sales preferably in the mortgage industry with at least five years of progressive management experience or

A combination of experience and education Supervisory Responsibilities

This position directly supervises all Loan Officers within Branch in addition to other branch staff members

In conjunction with Human Resources Regional Management and NOVArsquos Executive Team actively participates in making personnel decisions regarding staff including hiring firing advancement discipline promotion or any other change of status of other employees

Examples of Duties

Manage all aspects of Branchrsquos operation including production operations and administration including multiple sales and processing teams

Hires builds and develops high performance teams and individuals responsible for determining increasing or decreasing of staff as production needs fluctuate using NOVArsquos Branch and LO Team Staffing Models and Our Playbook as a guide

Responsible for successful integration of experienced and new loan officers processors and administrative team members on an on-going basis

Continuously improve Branch staff effectiveness through leadership including coaching and counseling feedback and reinforcement interview and recruit new staff as needed

Develop personnel through recruiting interviewing hiring training performance reviews and leadership

Provide guidance to Loan Officers Operations Staff and Administrative Staff to resolve problems and utilize resources

Oversee customer service and quality standards at assigned branch responsible for meeting or exceeding standards

Ensure effective mediation of customer complaints and related issues which includes talking to borrowers and department heads at the Corporate office

Ensure adherence to Mortgage Lending practices policies and procedures

Review fiscal data and Branch metrics makes suggestions and implements changes within the Branch to improve profitability

Communicates and adheres to company policies and procedures Ensures that Our Playbook policies procedures guidelines rules and regulations are adhered to by all staff

Implements and supports NOVArsquos proprietary developmentcoaching programs throughout the region

Responsible for successful roll out of new policies procedures and company initiatives

Participates in meetings with Regional and Executive Management as needed

External Job Openings

Addresses issues with regard to production promptly and effectively with Loan Officers and other Branch employees

Works with Regional Management Human Resources and the Training department to ensure the staffing of well trained competent employees capable of achieving growth and profit goals

Oversees and participates in terminations of Branch personnel to ensure company procedures and policies are followed in all personnel matters

Supports and communicates companyrsquos goals and policy changes on a regular basis

Other duties as required Knowledge Skills and Abilities

Thorough knowledge of financial sales preferably in the mortgage industry Strong knowledge of FHAVAFNMAFHLMC guidelines including DU LP and GUS

Demonstrated ability to manage and lead others

Ability to manage client relationships effectively

Ability to manage investor relationships effectively

Ability to work under deadlines with minimal supervision

Excellent communication skills verbal and written

Effective computer skills such as keyboarding knowledge of MS Office Word Excel and Outlook

Knowledge of automated LOS and underwriting systems

Ability to work a flexible schedule

BRANCH PROCESSING MANAGER

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position provides direct supervision to assigned Processing staff oversees the branch loan processing function providing direction training support and backup to all branch processing personnel as needed

Minimum Qualifications

Minimum of five (5) years of recent processing experience

Minimum of two (2) years progressive managementsupervisory experience

Bachelorrsquos Degree in Business or certificate in related field is preferred not required

A combination of experience and education will be considered Examples of Duties

Manage the recruiting hiring training performance management and development of all direct reports

Conduct weekly meetings with processing staff to train update communicate procedural changes and share pertinent information attend managersrsquo meetings attend other meetings as needed

Answer questions from processors and loan officers provide assistance and guidance

Review files submitted to processing from loan officers as needed to ensure approvable loans are being turned in and the loan officer is completing all required items using DIRFT Sheets Provide feedback to Branch Manager and Processing Management as needed

Review all files with PTDPTF conditions prior to submitting required documentation to underwritingclosing to ensure information provided is sufficient Provide feedback to processing staff regarding any deficiency

Assign and maintain Loan OfficerProcessorAssistant Processor teams monitor staff volume and adjust for workload distribution as necessary Monitor and maintain established service levels requirements adjust processes and procedures with approval of Processing Management when needed

Prepare and analyze processing reports submitting to management as necessary ensure that employee goals are met as they relate to defects Manage coach and provide regular feedback to staff

External Job Openings

Effectively communicate any Company policy or process changes to staff Provide timely training of relevant policy procedural and guideline changes to staff

Review and approve attendance submissions for direct reports work with Payroll department to ensure proper time keeping records for all staff

Maintain open communication with the Processing Management and Branch Manager to effectively inform of occurrences within your department

When necessary process loan files to meet established service level requirements Not to exceed 12 loans per month unless approved by Processing Management

Knowledge Skills and Abilities

Knowledge of FHA VA and Conventional loan guidelines automated underwriting systems and computer systems used to submit and track loans electronically

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Must have excellent attention to detail and problem solving skills

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills ability to work with and motivate others

Ability to work independently and as part of a team

BUSINESS PROCESS ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will play an instrumental role in the identification verification design and successful implementation of business process improvements for key mortgage banking processes Minimum Qualifications

Bachelorrsquos Degree in Computer ScienceInformation Technology Finance or other Business-related degree andor combination of experience

3-5 yearsrsquo experience dataworkflow process modeling and process improvement projects

Mortgage industry experience is preferred but not required Examples of Duties

Will facilitate meetings and discussions with various departments business leaders and staff members to find solutions to various situations which can include

o A modification to an existing system o Automation of a currently manual process o Creating or updating a process manual or automated May be as simple as a template or as complex as a System

Life Cycle o Using an existing system in a new way o Purchasing a new system o Integration of existing or new systems

Manage business process improvement initiatives by o Conducting and participating in business process modeling sessions acting as leader recorder facilitator and

subject matter expert o Creates detailed business requirements documents process models and workflow diagrams based on research

conducted and meeting results o Reviews requirements specifications testing and training plans to ensure they are in line with business objectives

External Job Openings

o Works closely with development staff to review and discuss process design requirements o Understands process automation objectives to the degree that they can represent the business community to the

development staff and developer to the business community o Provides on-going support for established processes and workflows Provides a method for continually monitoring

and improving after project completion including collecting and analyzing metrics to measure results and participating in root cause analysis in order to recommend additional product enhancements or appropriate actions to improve productivity

o Works with the business community to coordinate facilitate and conduct user acceptance testing for Business Process initiatives as well as general system enhancements Provides feedback to the Tech Services team andor development staff on test results

o Collaborates with developers and Tech Services analysts to develop business roll-out plans and will provide support during and beyond the initial roll out period Act as liaison between Tech Services and Nova Home Loans by maintaining lines of communication and providing a streamlined point of contact for Tech Services Assists with efforts to define data access requirements data sharing and strategic objectives

o Assist in the definition and identification of data shared across the enterprise and the relationship of that data to business process capability and strategic objectives

Assist in the identification of business process improvement opportunities by conducting preliminary investigation for all project requests interviews and performs analysis including collecting and analyzing metrics to create business cases

Makes recommendations for system enhancements and assists in project prioritization

Other duties as assigned Knowledge Skills and Abilities

Excellent communication (oral and written) interpersonal and organizational skills

Ability to work well with a team in a fast paced constantly changing environment

Experience with process improvement methodologies and change management techniques

Strong analytical skills with experience of process orientation

Must be knowledgeable in all aspects of designing constructing and documenting business processes functions organizational structures business rules policies and procedures

Excellent analytical facilitation leadership and negotiation skills

Proficiency with Microsoft Suite including Word Excel Visio and PowerPoint

Experience with MS Project a plus

EXPEDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM LOCATION GREEN VALLEY BRANCH

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM The branch is a fast paced high energy heavy volume environment that is in need of an individual that can multi-task frequently switching between various duties noted below without skipping a beat while maintaining an exceptionally high level of customer service for both internal and external customers The ideal candidate will demonstrate initiative a desire to learn and a ldquocan-dordquo attitude The successful candidate will provide administrative clerical and receptionist support for the branchoffice This position has direct contact with customers and employees so excellent customer service skills are a must Minimum Qualifications

Requires a High School Diploma or GED

A minimum of one (1) year of work experience preferably in an office with a high call volume

External Job Openings

Previous experience using multi-line phone in a fast-paced corporate office environment is preferred not required

Bilingual Spanish is preferred Examples of Duties

Answers phones and provides assistance or transfer calls to appropriate person in a timely fashion

Greets clients vendors visitors and employees upon entering location in a professional and positive manner

Faxes documents as needed

Assists multiple department with filing and other administrative tasks

Assists with special projects as time permits

Makes client copies and receipt of fees when necessary

Oversees all mail-related functions for the office including sorts and distributes incoming mail to all suites logs in all TNT and courier packages delivers TNT and Fed-Ex prepares outgoing interoffice TNT prepares outgoing Fed-Ex packages posts outgoing mail brings outgoing mail to USPS receptacle and maintains postage meter

Pulls files and documentation from both onsite offsite retention areas as requested

Performs supply inventory and orders as necessary

Ensures that copiers faxes and printers are in good working order requests equipment service as needed Stock copiers faxes and printers with paper

Kitchen Clean Up ndash Weekly wipe downs and monthly deep cleans

Prepares all Nova Employee birthdays cards and sends them out to the branches and or mails them to remote employees

Creates birthday announcements through email and sends them out to Nova Corporate Branch

Completes Marketing Match

Faxes documents as needed

Oversees incoming faxes from web fax and forwards to appropriate persons

Receives client documents and makes copies if needed Fills out necessary forms and emails Loan Officers that the documents have been dropped off

Receives payments from clients and fills out receipt of fees forms and sends to Loan Servicing department

Other duties as assigned Knowledge Skills and Abilities

Excellent customer service skills

Knowledge of standard office policies and procedures

Ability to work both within a team environment and independently to prioritize tasks

Ability to type and comfortable on a computer

Ability to operate and manage high call volume on a multi-line phone system

Skill in the operation of a variety of office machines including personal computers telephones and copiers

Ability to multi-task and handle large amounts of requests

Effective oral and written communication skills

Excellent attention to detail skills

Demonstrated proficiency with computer programs such as Microsoft Word Excel and Outlook

FULFILLMENT CENTER ASSISTANT

LOCATIONTEAM CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate performs tasks to help ensure NOVA remains compliant on a daily basis in areas pertaining to ECOA requirements

External Job Openings

Minimum Qualifications

High School Diploma or GED

Must be proficient using a computer specifically MS Word MS Excel and Outlook

One year administrative experience in an office setting

Examples of Duties

Review submitted files and prepare disclosures based on RESPA requirements and NOVA policy

Review and re-disclose changes in circumstance as required by RESPA and NOVA policy

Run reports and process files to be ldquoadversedrdquo on a daily basis

Review and deliver valuations in accordance with ECOA requirements

Answer phone calls and respond to e-mails effectively in a timely manner

Other duties as assigned

Knowledge Skills and Abilities

Must be able to pay close attention to detail while working in a very fast-paced environment

Ability to adapt to an ever-changing industry

Ability to work effectively with a team to prioritize daily required functions and independently perform those assigned to them in a timely manner

Excellent customer service skills

Strong time management skills

Clear effective communication when requesting additional information or clarification with those outside the department

LOAN OFFICER ASSOCIATE

LOCATIONTEAM GILBERT FORUM FOR CHRIS LAWLER PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position originates mortgage loans and enhance business relationships which will generate future loans Consult and advise customers regarding which financial products best meet customersrsquo needs based upon detailed analysis Perform work directly related to the general business operations of the origination team NOVA and NOVArsquos customers Minimum Qualifications

Experience as a Loan Originator is required

Requires a Loan Originator License and the incumbent must maintain the license in good standing

Must have completed pre-education requirements and passed the Loan Originator test

High School Diploma or GED

Two (2) years of recent work experience as an Underwriter Processor Loan Officer Associate andor Loan Officer is preferred

Previous experience in a field requiring customer service preferred Examples of Duties

Deliver superb customer service including competently coordinating and directing all aspects of the loan process keeping the customer well informed of same and providing information and required documentation to customers in a timely manner

Exercise sound professional judgment in all matters related to NOVA including knowledge of products statutory and other requirements identifying client needs

Direct manage and coordinate all aspects of each individual loan that is originated from application to closing including all communications with the customer and the assigned processing team Adhere to NOVArsquos production plan policies and procedures

External Job Openings

Collecting and analyzing information regarding customerrsquos income assets investments or debts determining which financial product best meet the customerrsquos needs and financial circumstances advising the customer regarding the advantages and disadvantages of various financial products and credit options and marketing servicing or promoting financial products offered by NOVA

Assist Loan Officer with generating bona fide business leads and developing referral networks in order to locate prospective customers

Counsel and pre-qualify potential customers including the obtaining of complete and accurate loan application information analyzing such information and advising customers regarding all aspects of the loan process feasibility of granting loan and alternative financial products available

Collect and confirm the accuracy of all necessary supporting loan documentation including credit histories financial statements along with the appropriate fee and lock-in information and ensure all loans conform to all applicable terms and guidelines

Obtain pricing secure and lock precise loan terms and effectively communicate loan details and terms with clients review HUD-1 for accuracy prior to closing

Provide Loan Officer with regular status updates on assigned files

Responsible for researching products and underwriting guidelines stay informed of market trends and developments stay abreast of new types of loans and other financial services and products

Assist with database management and marketing projects as required

Responsible for understanding and complying with all laws rules and regulations pertaining to all types of mortgage loans

Other duties as assigned Knowledge Skills and Abilities

Knowledge of and strict compliance with all applicable federal state and local laws rules and regulations regarding all types of mortgage loans

Able to maintain high level of confidentiality regarding private trade secret andor proprietary information

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage tracking software

Effective oral and written communication skills excellent responsiveness to customers and NOVA personnel

Excellent attention to detail

Must be able to read write and speak in English

LOAN SERVICING SPECIALIST

LOCATION RIVER - ACCOUNTING PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will be responsible for all aspects of interim loan servicing responsibilities include loan servicing and sub-servicer monitoring loan servicing compliance and regulatory-related quality assurance The Loan Servicing Specialist will also have the responsibilities for all borrower related issues and escrow accounts escrow analysis and reporting distributing funds as needed and communications with borrowers investors other company departments and outside vendors regarding such issues

Minimum Qualifications

Must have a high school diploma or GED

One (1) to three (3) yearsrsquo experience of compliance experience in bankingfinancial institutes loan fulfillment compliance or lending operations or any equivalent combination of education experience andor training

Prior interim servicing or loan level accounting experience servicing rules related to servicing GSE Fannie Mae and Freddie Mac and Ginnie Mae loans preferred not required

Previous experience working in a highly centralized environment across multiple loan products preferred not required

External Job Openings

Examples of Duties

Responding to all inquiries relating to loan payments interest paid and other general payment questions

Responsible for providing prompt and accurate responses to both internal and external customer mortgage servicing questions inquires and concerns received by telephone and email

Prepare all requested documentation and board the loan to the sub servicer

Follow-up on all outstanding loan servicing issues in a timely manner either by phone email or in writing

Review delinquent accounts collect overdue payments and document borrower collection efforts

Follow company collection policies including submitting overdue account to outside collections agency when required

Produce monthly billing statement using the interim loan servicing module in the accounting system review all statements for accuracy and mail statements to borrowers

Produce pay-off andor payment history when requested by borrowers or employees

Collect all loan service related payments including monthly mortgage payments title checks and other miscellaneous deposits Endorse pass-through checks and send to investors Research and make sure any principal reduction is correct

Manage escrow requirements on loans held for investment (LHFI) and real estate owned making sure that the company is not exposed to potential risk as a result of delinquent taxes andor insurance

Maintain accurate escrow information on all loans serviced including LHFI and loans held for sale (LHFS) during the interim servicing period

Provide payoff statements and issue monthly statements to borrowers on loans serviced internally both for LHFI and LHFS

Research and make payments for property taxes mortgage insurance and home owners insurance when required Update borrowersrsquo accounts accordingly

Complete review and reconcile purchase advises daily including contacting investors for discrepancies discovered reviewing transfer letters and loss-payee letters

Participate in producing annual 1098 forms and reviewingdistributions of such

Assist with internal and external audits

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of general banking operations to include loan processing collateral insurance and related loan-specific requirements

Ability to analyze and provide guidance make recommendations andor escalates the issues to appropriate level of management

Knowledge of Mortgage industry related and local state and federal lending and quality control and compliance laws regulations and issues related to servicing mortgage loans

Proficiency in MS Excel and MS Word

Knowledge of mortgage accounting software

Ability to interact professionally with borrowers internal departments and branches vendors investors and other stakeholders

Ability to work independently and responsibly with little supervision and instruction but also work well in a team-oriented environment

Strong verbal and written communication skills

Ability to handle conflict

Ability to adapt to a changing environment

External Job Openings

PRE-CLOSER

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will work with Loan Officers Processors Underwriters and Escrow Officers to assist in the closing and

funding of mortgage loans

Minimum Qualifications

High School Diploma or GED

Minimum of two (2) years of related work experience or a combination of education and experience

Examples of Duties

Review loan documents to ensure accuracy and consistency throughout loan file address inconsistencies with processing staff

Review and audit loan documentation verify all underwriting conditions have been met

Review sort and stack closing loan documents for shipping

Verifications of employment

Communicate with Funder missing or incorrect items within closing package facilitate resolution of outstanding problems with documents

Review required documentation for Brokered Loans communicate outstanding requirements for Funding

Maintain high level of confidentiality

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communications skills

Ability to work independently and as part of a team

PROCESSOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION SCOTTSDALE

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION WEST LAS VEGAS

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM This position provides quality loan processing reviewing files for compliance to company standards and ensuring completeness for submission to Underwriting Contacts borrowers andor vendors to collect necessary documentation Acts as liaison between customers underwriters closers etc Minimum Qualifications

Must have a High School Diploma or GED and

A minimum of two (2) years of experience processing loans preferably recent experience

Previous experience in a field requiring customer service preferred

External Job Openings

Examples of Duties

Review files for completeness and accuracy

Verify accuracy of system input

Analyze file for program applicability

Review necessary documentation such as income and asset documentation credit report verifications appraisal report preliminary title report etc

Obtain accurate AUS findings

Contact borrowers to request additional documentation as needed Call clients to review closing figures prior to submission

Provide status updates to loan officers borrowers and agents

Coordinate all aspects of submission to underwriting documentation requests and satisfaction of closingfunding conditions Coordinate closings as needed

Submit files in a timely manner in accordance with company standards

Review pre-audit HUD1 to ensure accuracy Work with loan officer and title companies to resolve any discrepancies prior to closing

Prioritize work flow to ensure time sensitive files are handled in proper order

Assure compliance with all regulatory and governmental standards guidelines rules and regulations with all regulatory authorities federal or state ordinances and administrative regulations and statutes

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Ability to maintain high level of confidentiality regarding private trade secret andor proprietary information

Excellent attention to detail skills

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage loan origination software

Effective oral and written communication skills

Ability to work independently and as part of a team

PRODUCT DEVELOPMENT ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

Minimum Qualifications

High school diploma or GED and

One (1) year experience in the mortgage industry required

Computer proficiency with Microsoft Office programs including Excel and Word and

Social Media (LinkedIn Facebook Instagram) proficiency Examples of Duties

Participate in the research of new products enhancements to existing products and new correspondent and wholesale investor outlets and prepare research analysis reports

Develop and maintain product matrices to help guide loan decisions

Distribute product and guideline change communication to field

Maintain investor loan processes

Answer product questions by email andor the telephone

Maintain loan scenario and exception desk

External Job Openings

Review analyze and report competitorrsquos product offerings

Prepare Product Presentations and Present to Sales and Operational team members

Update department related product or service resources

Other duties as assigned Knowledge Skills and Abilities

Knowledge and understanding of the mortgage industry

Effective oral and written communication skills

Self-disciplined and motivated while working under a deadline

Organization and Time Management Skills to compile information and prepare reports within deadlines

Attention to detail and organization

QC AUDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The QC Auditor will review individual loan files selected for post-closing quality control review to ensure loans originated by NOVA Home Loans adhere to NOVA internal policy andor meets the requirements of NOVA investor and concerned regulatory agencies Minimum Qualifications

Minimum of two (2) years in conventional FHA VA and USDA loan underwriting andor Post-Closing Quality AssuranceQuality Control function in the mortgage banking industry

High school diploma or GED

Examples of Duties

Reviewanalyze individual loan files that have been approved by Underwriting to ensure the file meets loan program requirements Includes individual analysis of

o Loan application o Purchase contracts and addendums o Credit profile and report(s) o Debt and assets o Incomefinancial statementsdebt to income ratios o Loan valuesloan-to-value ratios o Appraisal reports o Title review o Collateral and supporting documentation

Identify loan deficiencies and evaluate the risk grade on each file reviewed

Communicate deficiencies notes in Share Point and individual asset review checklist

Escalate files with suspected fraud or misrepresentation issues for further review by the NOVA Risk team

Review early payment defaults

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of FHA Conventional and VA underwriting guidelines

Ability to communicate loan level issues clearly through concise but explanatory narrative

Strong analytical written and verbal communication skills

Knowledge of all federal state local compliance regulations to include Truth in lending Equal Credit Opportunity laws

Proficient in Windows based computer applications including Word and Excel

External Job Openings

Function independently with minimal supervision

UNDERWRITER

LOCATION ALL NOVA HOME BRANCH OFFICES PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will evaluate mortgage application to ensure compliance with NOVA investor MI agencies and other applicable guidelines

NOTE The successful candidate may work from the branch andor possibility of working remote Minimum Qualifications

High School Diploma or GED required

Minimum of five (5) years of underwriting experience is required

DE SAR VA Credit Approval and USDA required

Must be familiar with agency and non-conforming loan types as well as all of their designations

Equivalent combination of education and experience

Examples of Duties

Evaluate mortgage loan applications to ensure compliance with NOVA investors MI agency and other applicable guidelines within service standards

Evaluate Government and Conventional mortgage loan applications

Respond to questions regarding underwriting issues and concerns

Resolve issues with sales consultants and co-workers

Assure communication among loan officers processors escrowtitle sales agents and other stakeholders are current and effective to avoid delays

Maintain NOVA quality standards Knowledge and Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills

Ability to work independently and as part of a team

Page 3: CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS · External Job Openings Minimum Qualifications: achelor’s Degree in usiness or related field; At least five (5) years of experience

External Job Openings

DETAILED POSITION INFORMATION

IMPORTANT Please ensure you email the ldquoBranchLocationrdquo for the position you are applying

ADMINISTRATIVE ASSISTANT - MARKETING

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will perform varied advanced secretarial and administrative tasks supporting the Marketing Management The candidate will work independently under general direction of the supervisor handling routine and non-routine situations The candidate may have contact with high-level administrative offices requiring use of business vocabulary tact discretion and judgment Minimum Qualifications

A minimum of two (2) year in an administrative role in an office setting is required

Marketing experience is preferred

Examples of Duties

Placing orders andor making payments for marketing

Creating Purchase Orders (POs) and uploading receipts for marketing purchases

Assist with updating amp maintaining department policies

Assist with updating department web pages (eg Marketing page on NOVAnet)

Assist with reviewingauditing Loan Officer marketing for compliance with NOVArsquos marketing-related policies

Contacting vendors as needed for receipts to request updates to marketing to understand vendorrsquos processes etc

Produce various marketing reports for Marketing managersrsquo review

Assist in Marketing-event coordination and logistics

Assist with organizing amp maintaining department files

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of standard office policies and procedures

Demonstrated proficiency with computer programs such as Microsoft Word Excel and Outlook

Works independently with some latitude for initiative and independent judgment

Skill in filing and recordkeeping

Skill in the operation of a variety of office machines including personal computers telephones and copiers

Strong ability for attention to detail in all areas of responsibility including data entry and all written and oral communications

Skill in English composition grammar spelling and punctuation

Effective verbal and written communication skills including active listening skills

Ability to maintain and meet demanding timelines

Ability to establish and maintain harmonious working relationships with coworkers staff and external contacts and to work effectively in a professional team environment

Strong customer service orientation

External Job Openings

BRANCH MANAGER

LOCATION COLORADO SPRINGS PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

NOVAreg Home Loans is consistently ranked among the Top 50 Mortgage Lenders in the United States is home to some of the highest rank producing Loan Officers in the country and is one of the Best Places to Work in the Southwest A full service mortgage bank that has served the lending needs of its customers for more than 35 years NOVA Home Loans has branches in AZ CO NV and CA and can originate loans in 13 states NOVAreg is seeking a Branch Manager to manage NOVAreg Home Loans in our Colorado Springs Branch in Colorado The ideal candidate must have a Loan Originatorrsquos License recent branch manager experience and ability to grow and develop personnel through recruiting dynamic personnel to be a part of the NOVA team The Branch Manager is responsible for all aspects of Branch operations Oversees the origination operations and administrative functions of the branch Effectively directs the work activities of all employees to ensure compliance quality service and maximization of profitability Minimum Qualifications

Bachelorrsquos Degree in Business or related field

At least five (5) years of experience in sales preferably in the mortgage industry with at least five years of progressive management experience or

A combination of experience and education Supervisory Responsibilities

This position directly supervises all Loan Officers within Branch in addition to other branch staff members

In conjunction with Human Resources Regional Management and NOVArsquos Executive Team actively participates in making personnel decisions regarding staff including hiring firing advancement discipline promotion or any other change of status of other employees

Examples of Duties

Manage all aspects of Branchrsquos operation including production operations and administration including multiple sales and processing teams

Hires builds and develops high performance teams and individuals responsible for determining increasing or decreasing of staff as production needs fluctuate using NOVArsquos Branch and LO Team Staffing Models and Our Playbook as a guide

Responsible for successful integration of experienced and new loan officers processors and administrative team members on an on-going basis

Continuously improve Branch staff effectiveness through leadership including coaching and counseling feedback and reinforcement interview and recruit new staff as needed

Develop personnel through recruiting interviewing hiring training performance reviews and leadership

Provide guidance to Loan Officers Operations Staff and Administrative Staff to resolve problems and utilize resources

Oversee customer service and quality standards at assigned branch responsible for meeting or exceeding standards

Ensure effective mediation of customer complaints and related issues which includes talking to borrowers and department heads at the Corporate office

Ensure adherence to Mortgage Lending practices policies and procedures

Review fiscal data and Branch metrics makes suggestions and implements changes within the Branch to improve profitability

Communicates and adheres to company policies and procedures Ensures that Our Playbook policies procedures guidelines rules and regulations are adhered to by all staff

Implements and supports NOVArsquos proprietary developmentcoaching programs throughout the region

Responsible for successful roll out of new policies procedures and company initiatives

Participates in meetings with Regional and Executive Management as needed

External Job Openings

Addresses issues with regard to production promptly and effectively with Loan Officers and other Branch employees

Works with Regional Management Human Resources and the Training department to ensure the staffing of well trained competent employees capable of achieving growth and profit goals

Oversees and participates in terminations of Branch personnel to ensure company procedures and policies are followed in all personnel matters

Supports and communicates companyrsquos goals and policy changes on a regular basis

Other duties as required Knowledge Skills and Abilities

Thorough knowledge of financial sales preferably in the mortgage industry Strong knowledge of FHAVAFNMAFHLMC guidelines including DU LP and GUS

Demonstrated ability to manage and lead others

Ability to manage client relationships effectively

Ability to manage investor relationships effectively

Ability to work under deadlines with minimal supervision

Excellent communication skills verbal and written

Effective computer skills such as keyboarding knowledge of MS Office Word Excel and Outlook

Knowledge of automated LOS and underwriting systems

Ability to work a flexible schedule

BRANCH PROCESSING MANAGER

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position provides direct supervision to assigned Processing staff oversees the branch loan processing function providing direction training support and backup to all branch processing personnel as needed

Minimum Qualifications

Minimum of five (5) years of recent processing experience

Minimum of two (2) years progressive managementsupervisory experience

Bachelorrsquos Degree in Business or certificate in related field is preferred not required

A combination of experience and education will be considered Examples of Duties

Manage the recruiting hiring training performance management and development of all direct reports

Conduct weekly meetings with processing staff to train update communicate procedural changes and share pertinent information attend managersrsquo meetings attend other meetings as needed

Answer questions from processors and loan officers provide assistance and guidance

Review files submitted to processing from loan officers as needed to ensure approvable loans are being turned in and the loan officer is completing all required items using DIRFT Sheets Provide feedback to Branch Manager and Processing Management as needed

Review all files with PTDPTF conditions prior to submitting required documentation to underwritingclosing to ensure information provided is sufficient Provide feedback to processing staff regarding any deficiency

Assign and maintain Loan OfficerProcessorAssistant Processor teams monitor staff volume and adjust for workload distribution as necessary Monitor and maintain established service levels requirements adjust processes and procedures with approval of Processing Management when needed

Prepare and analyze processing reports submitting to management as necessary ensure that employee goals are met as they relate to defects Manage coach and provide regular feedback to staff

External Job Openings

Effectively communicate any Company policy or process changes to staff Provide timely training of relevant policy procedural and guideline changes to staff

Review and approve attendance submissions for direct reports work with Payroll department to ensure proper time keeping records for all staff

Maintain open communication with the Processing Management and Branch Manager to effectively inform of occurrences within your department

When necessary process loan files to meet established service level requirements Not to exceed 12 loans per month unless approved by Processing Management

Knowledge Skills and Abilities

Knowledge of FHA VA and Conventional loan guidelines automated underwriting systems and computer systems used to submit and track loans electronically

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Must have excellent attention to detail and problem solving skills

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills ability to work with and motivate others

Ability to work independently and as part of a team

BUSINESS PROCESS ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will play an instrumental role in the identification verification design and successful implementation of business process improvements for key mortgage banking processes Minimum Qualifications

Bachelorrsquos Degree in Computer ScienceInformation Technology Finance or other Business-related degree andor combination of experience

3-5 yearsrsquo experience dataworkflow process modeling and process improvement projects

Mortgage industry experience is preferred but not required Examples of Duties

Will facilitate meetings and discussions with various departments business leaders and staff members to find solutions to various situations which can include

o A modification to an existing system o Automation of a currently manual process o Creating or updating a process manual or automated May be as simple as a template or as complex as a System

Life Cycle o Using an existing system in a new way o Purchasing a new system o Integration of existing or new systems

Manage business process improvement initiatives by o Conducting and participating in business process modeling sessions acting as leader recorder facilitator and

subject matter expert o Creates detailed business requirements documents process models and workflow diagrams based on research

conducted and meeting results o Reviews requirements specifications testing and training plans to ensure they are in line with business objectives

External Job Openings

o Works closely with development staff to review and discuss process design requirements o Understands process automation objectives to the degree that they can represent the business community to the

development staff and developer to the business community o Provides on-going support for established processes and workflows Provides a method for continually monitoring

and improving after project completion including collecting and analyzing metrics to measure results and participating in root cause analysis in order to recommend additional product enhancements or appropriate actions to improve productivity

o Works with the business community to coordinate facilitate and conduct user acceptance testing for Business Process initiatives as well as general system enhancements Provides feedback to the Tech Services team andor development staff on test results

o Collaborates with developers and Tech Services analysts to develop business roll-out plans and will provide support during and beyond the initial roll out period Act as liaison between Tech Services and Nova Home Loans by maintaining lines of communication and providing a streamlined point of contact for Tech Services Assists with efforts to define data access requirements data sharing and strategic objectives

o Assist in the definition and identification of data shared across the enterprise and the relationship of that data to business process capability and strategic objectives

Assist in the identification of business process improvement opportunities by conducting preliminary investigation for all project requests interviews and performs analysis including collecting and analyzing metrics to create business cases

Makes recommendations for system enhancements and assists in project prioritization

Other duties as assigned Knowledge Skills and Abilities

Excellent communication (oral and written) interpersonal and organizational skills

Ability to work well with a team in a fast paced constantly changing environment

Experience with process improvement methodologies and change management techniques

Strong analytical skills with experience of process orientation

Must be knowledgeable in all aspects of designing constructing and documenting business processes functions organizational structures business rules policies and procedures

Excellent analytical facilitation leadership and negotiation skills

Proficiency with Microsoft Suite including Word Excel Visio and PowerPoint

Experience with MS Project a plus

EXPEDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM LOCATION GREEN VALLEY BRANCH

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM The branch is a fast paced high energy heavy volume environment that is in need of an individual that can multi-task frequently switching between various duties noted below without skipping a beat while maintaining an exceptionally high level of customer service for both internal and external customers The ideal candidate will demonstrate initiative a desire to learn and a ldquocan-dordquo attitude The successful candidate will provide administrative clerical and receptionist support for the branchoffice This position has direct contact with customers and employees so excellent customer service skills are a must Minimum Qualifications

Requires a High School Diploma or GED

A minimum of one (1) year of work experience preferably in an office with a high call volume

External Job Openings

Previous experience using multi-line phone in a fast-paced corporate office environment is preferred not required

Bilingual Spanish is preferred Examples of Duties

Answers phones and provides assistance or transfer calls to appropriate person in a timely fashion

Greets clients vendors visitors and employees upon entering location in a professional and positive manner

Faxes documents as needed

Assists multiple department with filing and other administrative tasks

Assists with special projects as time permits

Makes client copies and receipt of fees when necessary

Oversees all mail-related functions for the office including sorts and distributes incoming mail to all suites logs in all TNT and courier packages delivers TNT and Fed-Ex prepares outgoing interoffice TNT prepares outgoing Fed-Ex packages posts outgoing mail brings outgoing mail to USPS receptacle and maintains postage meter

Pulls files and documentation from both onsite offsite retention areas as requested

Performs supply inventory and orders as necessary

Ensures that copiers faxes and printers are in good working order requests equipment service as needed Stock copiers faxes and printers with paper

Kitchen Clean Up ndash Weekly wipe downs and monthly deep cleans

Prepares all Nova Employee birthdays cards and sends them out to the branches and or mails them to remote employees

Creates birthday announcements through email and sends them out to Nova Corporate Branch

Completes Marketing Match

Faxes documents as needed

Oversees incoming faxes from web fax and forwards to appropriate persons

Receives client documents and makes copies if needed Fills out necessary forms and emails Loan Officers that the documents have been dropped off

Receives payments from clients and fills out receipt of fees forms and sends to Loan Servicing department

Other duties as assigned Knowledge Skills and Abilities

Excellent customer service skills

Knowledge of standard office policies and procedures

Ability to work both within a team environment and independently to prioritize tasks

Ability to type and comfortable on a computer

Ability to operate and manage high call volume on a multi-line phone system

Skill in the operation of a variety of office machines including personal computers telephones and copiers

Ability to multi-task and handle large amounts of requests

Effective oral and written communication skills

Excellent attention to detail skills

Demonstrated proficiency with computer programs such as Microsoft Word Excel and Outlook

FULFILLMENT CENTER ASSISTANT

LOCATIONTEAM CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate performs tasks to help ensure NOVA remains compliant on a daily basis in areas pertaining to ECOA requirements

External Job Openings

Minimum Qualifications

High School Diploma or GED

Must be proficient using a computer specifically MS Word MS Excel and Outlook

One year administrative experience in an office setting

Examples of Duties

Review submitted files and prepare disclosures based on RESPA requirements and NOVA policy

Review and re-disclose changes in circumstance as required by RESPA and NOVA policy

Run reports and process files to be ldquoadversedrdquo on a daily basis

Review and deliver valuations in accordance with ECOA requirements

Answer phone calls and respond to e-mails effectively in a timely manner

Other duties as assigned

Knowledge Skills and Abilities

Must be able to pay close attention to detail while working in a very fast-paced environment

Ability to adapt to an ever-changing industry

Ability to work effectively with a team to prioritize daily required functions and independently perform those assigned to them in a timely manner

Excellent customer service skills

Strong time management skills

Clear effective communication when requesting additional information or clarification with those outside the department

LOAN OFFICER ASSOCIATE

LOCATIONTEAM GILBERT FORUM FOR CHRIS LAWLER PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position originates mortgage loans and enhance business relationships which will generate future loans Consult and advise customers regarding which financial products best meet customersrsquo needs based upon detailed analysis Perform work directly related to the general business operations of the origination team NOVA and NOVArsquos customers Minimum Qualifications

Experience as a Loan Originator is required

Requires a Loan Originator License and the incumbent must maintain the license in good standing

Must have completed pre-education requirements and passed the Loan Originator test

High School Diploma or GED

Two (2) years of recent work experience as an Underwriter Processor Loan Officer Associate andor Loan Officer is preferred

Previous experience in a field requiring customer service preferred Examples of Duties

Deliver superb customer service including competently coordinating and directing all aspects of the loan process keeping the customer well informed of same and providing information and required documentation to customers in a timely manner

Exercise sound professional judgment in all matters related to NOVA including knowledge of products statutory and other requirements identifying client needs

Direct manage and coordinate all aspects of each individual loan that is originated from application to closing including all communications with the customer and the assigned processing team Adhere to NOVArsquos production plan policies and procedures

External Job Openings

Collecting and analyzing information regarding customerrsquos income assets investments or debts determining which financial product best meet the customerrsquos needs and financial circumstances advising the customer regarding the advantages and disadvantages of various financial products and credit options and marketing servicing or promoting financial products offered by NOVA

Assist Loan Officer with generating bona fide business leads and developing referral networks in order to locate prospective customers

Counsel and pre-qualify potential customers including the obtaining of complete and accurate loan application information analyzing such information and advising customers regarding all aspects of the loan process feasibility of granting loan and alternative financial products available

Collect and confirm the accuracy of all necessary supporting loan documentation including credit histories financial statements along with the appropriate fee and lock-in information and ensure all loans conform to all applicable terms and guidelines

Obtain pricing secure and lock precise loan terms and effectively communicate loan details and terms with clients review HUD-1 for accuracy prior to closing

Provide Loan Officer with regular status updates on assigned files

Responsible for researching products and underwriting guidelines stay informed of market trends and developments stay abreast of new types of loans and other financial services and products

Assist with database management and marketing projects as required

Responsible for understanding and complying with all laws rules and regulations pertaining to all types of mortgage loans

Other duties as assigned Knowledge Skills and Abilities

Knowledge of and strict compliance with all applicable federal state and local laws rules and regulations regarding all types of mortgage loans

Able to maintain high level of confidentiality regarding private trade secret andor proprietary information

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage tracking software

Effective oral and written communication skills excellent responsiveness to customers and NOVA personnel

Excellent attention to detail

Must be able to read write and speak in English

LOAN SERVICING SPECIALIST

LOCATION RIVER - ACCOUNTING PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will be responsible for all aspects of interim loan servicing responsibilities include loan servicing and sub-servicer monitoring loan servicing compliance and regulatory-related quality assurance The Loan Servicing Specialist will also have the responsibilities for all borrower related issues and escrow accounts escrow analysis and reporting distributing funds as needed and communications with borrowers investors other company departments and outside vendors regarding such issues

Minimum Qualifications

Must have a high school diploma or GED

One (1) to three (3) yearsrsquo experience of compliance experience in bankingfinancial institutes loan fulfillment compliance or lending operations or any equivalent combination of education experience andor training

Prior interim servicing or loan level accounting experience servicing rules related to servicing GSE Fannie Mae and Freddie Mac and Ginnie Mae loans preferred not required

Previous experience working in a highly centralized environment across multiple loan products preferred not required

External Job Openings

Examples of Duties

Responding to all inquiries relating to loan payments interest paid and other general payment questions

Responsible for providing prompt and accurate responses to both internal and external customer mortgage servicing questions inquires and concerns received by telephone and email

Prepare all requested documentation and board the loan to the sub servicer

Follow-up on all outstanding loan servicing issues in a timely manner either by phone email or in writing

Review delinquent accounts collect overdue payments and document borrower collection efforts

Follow company collection policies including submitting overdue account to outside collections agency when required

Produce monthly billing statement using the interim loan servicing module in the accounting system review all statements for accuracy and mail statements to borrowers

Produce pay-off andor payment history when requested by borrowers or employees

Collect all loan service related payments including monthly mortgage payments title checks and other miscellaneous deposits Endorse pass-through checks and send to investors Research and make sure any principal reduction is correct

Manage escrow requirements on loans held for investment (LHFI) and real estate owned making sure that the company is not exposed to potential risk as a result of delinquent taxes andor insurance

Maintain accurate escrow information on all loans serviced including LHFI and loans held for sale (LHFS) during the interim servicing period

Provide payoff statements and issue monthly statements to borrowers on loans serviced internally both for LHFI and LHFS

Research and make payments for property taxes mortgage insurance and home owners insurance when required Update borrowersrsquo accounts accordingly

Complete review and reconcile purchase advises daily including contacting investors for discrepancies discovered reviewing transfer letters and loss-payee letters

Participate in producing annual 1098 forms and reviewingdistributions of such

Assist with internal and external audits

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of general banking operations to include loan processing collateral insurance and related loan-specific requirements

Ability to analyze and provide guidance make recommendations andor escalates the issues to appropriate level of management

Knowledge of Mortgage industry related and local state and federal lending and quality control and compliance laws regulations and issues related to servicing mortgage loans

Proficiency in MS Excel and MS Word

Knowledge of mortgage accounting software

Ability to interact professionally with borrowers internal departments and branches vendors investors and other stakeholders

Ability to work independently and responsibly with little supervision and instruction but also work well in a team-oriented environment

Strong verbal and written communication skills

Ability to handle conflict

Ability to adapt to a changing environment

External Job Openings

PRE-CLOSER

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will work with Loan Officers Processors Underwriters and Escrow Officers to assist in the closing and

funding of mortgage loans

Minimum Qualifications

High School Diploma or GED

Minimum of two (2) years of related work experience or a combination of education and experience

Examples of Duties

Review loan documents to ensure accuracy and consistency throughout loan file address inconsistencies with processing staff

Review and audit loan documentation verify all underwriting conditions have been met

Review sort and stack closing loan documents for shipping

Verifications of employment

Communicate with Funder missing or incorrect items within closing package facilitate resolution of outstanding problems with documents

Review required documentation for Brokered Loans communicate outstanding requirements for Funding

Maintain high level of confidentiality

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communications skills

Ability to work independently and as part of a team

PROCESSOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION SCOTTSDALE

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION WEST LAS VEGAS

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM This position provides quality loan processing reviewing files for compliance to company standards and ensuring completeness for submission to Underwriting Contacts borrowers andor vendors to collect necessary documentation Acts as liaison between customers underwriters closers etc Minimum Qualifications

Must have a High School Diploma or GED and

A minimum of two (2) years of experience processing loans preferably recent experience

Previous experience in a field requiring customer service preferred

External Job Openings

Examples of Duties

Review files for completeness and accuracy

Verify accuracy of system input

Analyze file for program applicability

Review necessary documentation such as income and asset documentation credit report verifications appraisal report preliminary title report etc

Obtain accurate AUS findings

Contact borrowers to request additional documentation as needed Call clients to review closing figures prior to submission

Provide status updates to loan officers borrowers and agents

Coordinate all aspects of submission to underwriting documentation requests and satisfaction of closingfunding conditions Coordinate closings as needed

Submit files in a timely manner in accordance with company standards

Review pre-audit HUD1 to ensure accuracy Work with loan officer and title companies to resolve any discrepancies prior to closing

Prioritize work flow to ensure time sensitive files are handled in proper order

Assure compliance with all regulatory and governmental standards guidelines rules and regulations with all regulatory authorities federal or state ordinances and administrative regulations and statutes

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Ability to maintain high level of confidentiality regarding private trade secret andor proprietary information

Excellent attention to detail skills

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage loan origination software

Effective oral and written communication skills

Ability to work independently and as part of a team

PRODUCT DEVELOPMENT ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

Minimum Qualifications

High school diploma or GED and

One (1) year experience in the mortgage industry required

Computer proficiency with Microsoft Office programs including Excel and Word and

Social Media (LinkedIn Facebook Instagram) proficiency Examples of Duties

Participate in the research of new products enhancements to existing products and new correspondent and wholesale investor outlets and prepare research analysis reports

Develop and maintain product matrices to help guide loan decisions

Distribute product and guideline change communication to field

Maintain investor loan processes

Answer product questions by email andor the telephone

Maintain loan scenario and exception desk

External Job Openings

Review analyze and report competitorrsquos product offerings

Prepare Product Presentations and Present to Sales and Operational team members

Update department related product or service resources

Other duties as assigned Knowledge Skills and Abilities

Knowledge and understanding of the mortgage industry

Effective oral and written communication skills

Self-disciplined and motivated while working under a deadline

Organization and Time Management Skills to compile information and prepare reports within deadlines

Attention to detail and organization

QC AUDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The QC Auditor will review individual loan files selected for post-closing quality control review to ensure loans originated by NOVA Home Loans adhere to NOVA internal policy andor meets the requirements of NOVA investor and concerned regulatory agencies Minimum Qualifications

Minimum of two (2) years in conventional FHA VA and USDA loan underwriting andor Post-Closing Quality AssuranceQuality Control function in the mortgage banking industry

High school diploma or GED

Examples of Duties

Reviewanalyze individual loan files that have been approved by Underwriting to ensure the file meets loan program requirements Includes individual analysis of

o Loan application o Purchase contracts and addendums o Credit profile and report(s) o Debt and assets o Incomefinancial statementsdebt to income ratios o Loan valuesloan-to-value ratios o Appraisal reports o Title review o Collateral and supporting documentation

Identify loan deficiencies and evaluate the risk grade on each file reviewed

Communicate deficiencies notes in Share Point and individual asset review checklist

Escalate files with suspected fraud or misrepresentation issues for further review by the NOVA Risk team

Review early payment defaults

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of FHA Conventional and VA underwriting guidelines

Ability to communicate loan level issues clearly through concise but explanatory narrative

Strong analytical written and verbal communication skills

Knowledge of all federal state local compliance regulations to include Truth in lending Equal Credit Opportunity laws

Proficient in Windows based computer applications including Word and Excel

External Job Openings

Function independently with minimal supervision

UNDERWRITER

LOCATION ALL NOVA HOME BRANCH OFFICES PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will evaluate mortgage application to ensure compliance with NOVA investor MI agencies and other applicable guidelines

NOTE The successful candidate may work from the branch andor possibility of working remote Minimum Qualifications

High School Diploma or GED required

Minimum of five (5) years of underwriting experience is required

DE SAR VA Credit Approval and USDA required

Must be familiar with agency and non-conforming loan types as well as all of their designations

Equivalent combination of education and experience

Examples of Duties

Evaluate mortgage loan applications to ensure compliance with NOVA investors MI agency and other applicable guidelines within service standards

Evaluate Government and Conventional mortgage loan applications

Respond to questions regarding underwriting issues and concerns

Resolve issues with sales consultants and co-workers

Assure communication among loan officers processors escrowtitle sales agents and other stakeholders are current and effective to avoid delays

Maintain NOVA quality standards Knowledge and Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills

Ability to work independently and as part of a team

Page 4: CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS · External Job Openings Minimum Qualifications: achelor’s Degree in usiness or related field; At least five (5) years of experience

External Job Openings

BRANCH MANAGER

LOCATION COLORADO SPRINGS PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

NOVAreg Home Loans is consistently ranked among the Top 50 Mortgage Lenders in the United States is home to some of the highest rank producing Loan Officers in the country and is one of the Best Places to Work in the Southwest A full service mortgage bank that has served the lending needs of its customers for more than 35 years NOVA Home Loans has branches in AZ CO NV and CA and can originate loans in 13 states NOVAreg is seeking a Branch Manager to manage NOVAreg Home Loans in our Colorado Springs Branch in Colorado The ideal candidate must have a Loan Originatorrsquos License recent branch manager experience and ability to grow and develop personnel through recruiting dynamic personnel to be a part of the NOVA team The Branch Manager is responsible for all aspects of Branch operations Oversees the origination operations and administrative functions of the branch Effectively directs the work activities of all employees to ensure compliance quality service and maximization of profitability Minimum Qualifications

Bachelorrsquos Degree in Business or related field

At least five (5) years of experience in sales preferably in the mortgage industry with at least five years of progressive management experience or

A combination of experience and education Supervisory Responsibilities

This position directly supervises all Loan Officers within Branch in addition to other branch staff members

In conjunction with Human Resources Regional Management and NOVArsquos Executive Team actively participates in making personnel decisions regarding staff including hiring firing advancement discipline promotion or any other change of status of other employees

Examples of Duties

Manage all aspects of Branchrsquos operation including production operations and administration including multiple sales and processing teams

Hires builds and develops high performance teams and individuals responsible for determining increasing or decreasing of staff as production needs fluctuate using NOVArsquos Branch and LO Team Staffing Models and Our Playbook as a guide

Responsible for successful integration of experienced and new loan officers processors and administrative team members on an on-going basis

Continuously improve Branch staff effectiveness through leadership including coaching and counseling feedback and reinforcement interview and recruit new staff as needed

Develop personnel through recruiting interviewing hiring training performance reviews and leadership

Provide guidance to Loan Officers Operations Staff and Administrative Staff to resolve problems and utilize resources

Oversee customer service and quality standards at assigned branch responsible for meeting or exceeding standards

Ensure effective mediation of customer complaints and related issues which includes talking to borrowers and department heads at the Corporate office

Ensure adherence to Mortgage Lending practices policies and procedures

Review fiscal data and Branch metrics makes suggestions and implements changes within the Branch to improve profitability

Communicates and adheres to company policies and procedures Ensures that Our Playbook policies procedures guidelines rules and regulations are adhered to by all staff

Implements and supports NOVArsquos proprietary developmentcoaching programs throughout the region

Responsible for successful roll out of new policies procedures and company initiatives

Participates in meetings with Regional and Executive Management as needed

External Job Openings

Addresses issues with regard to production promptly and effectively with Loan Officers and other Branch employees

Works with Regional Management Human Resources and the Training department to ensure the staffing of well trained competent employees capable of achieving growth and profit goals

Oversees and participates in terminations of Branch personnel to ensure company procedures and policies are followed in all personnel matters

Supports and communicates companyrsquos goals and policy changes on a regular basis

Other duties as required Knowledge Skills and Abilities

Thorough knowledge of financial sales preferably in the mortgage industry Strong knowledge of FHAVAFNMAFHLMC guidelines including DU LP and GUS

Demonstrated ability to manage and lead others

Ability to manage client relationships effectively

Ability to manage investor relationships effectively

Ability to work under deadlines with minimal supervision

Excellent communication skills verbal and written

Effective computer skills such as keyboarding knowledge of MS Office Word Excel and Outlook

Knowledge of automated LOS and underwriting systems

Ability to work a flexible schedule

BRANCH PROCESSING MANAGER

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position provides direct supervision to assigned Processing staff oversees the branch loan processing function providing direction training support and backup to all branch processing personnel as needed

Minimum Qualifications

Minimum of five (5) years of recent processing experience

Minimum of two (2) years progressive managementsupervisory experience

Bachelorrsquos Degree in Business or certificate in related field is preferred not required

A combination of experience and education will be considered Examples of Duties

Manage the recruiting hiring training performance management and development of all direct reports

Conduct weekly meetings with processing staff to train update communicate procedural changes and share pertinent information attend managersrsquo meetings attend other meetings as needed

Answer questions from processors and loan officers provide assistance and guidance

Review files submitted to processing from loan officers as needed to ensure approvable loans are being turned in and the loan officer is completing all required items using DIRFT Sheets Provide feedback to Branch Manager and Processing Management as needed

Review all files with PTDPTF conditions prior to submitting required documentation to underwritingclosing to ensure information provided is sufficient Provide feedback to processing staff regarding any deficiency

Assign and maintain Loan OfficerProcessorAssistant Processor teams monitor staff volume and adjust for workload distribution as necessary Monitor and maintain established service levels requirements adjust processes and procedures with approval of Processing Management when needed

Prepare and analyze processing reports submitting to management as necessary ensure that employee goals are met as they relate to defects Manage coach and provide regular feedback to staff

External Job Openings

Effectively communicate any Company policy or process changes to staff Provide timely training of relevant policy procedural and guideline changes to staff

Review and approve attendance submissions for direct reports work with Payroll department to ensure proper time keeping records for all staff

Maintain open communication with the Processing Management and Branch Manager to effectively inform of occurrences within your department

When necessary process loan files to meet established service level requirements Not to exceed 12 loans per month unless approved by Processing Management

Knowledge Skills and Abilities

Knowledge of FHA VA and Conventional loan guidelines automated underwriting systems and computer systems used to submit and track loans electronically

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Must have excellent attention to detail and problem solving skills

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills ability to work with and motivate others

Ability to work independently and as part of a team

BUSINESS PROCESS ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will play an instrumental role in the identification verification design and successful implementation of business process improvements for key mortgage banking processes Minimum Qualifications

Bachelorrsquos Degree in Computer ScienceInformation Technology Finance or other Business-related degree andor combination of experience

3-5 yearsrsquo experience dataworkflow process modeling and process improvement projects

Mortgage industry experience is preferred but not required Examples of Duties

Will facilitate meetings and discussions with various departments business leaders and staff members to find solutions to various situations which can include

o A modification to an existing system o Automation of a currently manual process o Creating or updating a process manual or automated May be as simple as a template or as complex as a System

Life Cycle o Using an existing system in a new way o Purchasing a new system o Integration of existing or new systems

Manage business process improvement initiatives by o Conducting and participating in business process modeling sessions acting as leader recorder facilitator and

subject matter expert o Creates detailed business requirements documents process models and workflow diagrams based on research

conducted and meeting results o Reviews requirements specifications testing and training plans to ensure they are in line with business objectives

External Job Openings

o Works closely with development staff to review and discuss process design requirements o Understands process automation objectives to the degree that they can represent the business community to the

development staff and developer to the business community o Provides on-going support for established processes and workflows Provides a method for continually monitoring

and improving after project completion including collecting and analyzing metrics to measure results and participating in root cause analysis in order to recommend additional product enhancements or appropriate actions to improve productivity

o Works with the business community to coordinate facilitate and conduct user acceptance testing for Business Process initiatives as well as general system enhancements Provides feedback to the Tech Services team andor development staff on test results

o Collaborates with developers and Tech Services analysts to develop business roll-out plans and will provide support during and beyond the initial roll out period Act as liaison between Tech Services and Nova Home Loans by maintaining lines of communication and providing a streamlined point of contact for Tech Services Assists with efforts to define data access requirements data sharing and strategic objectives

o Assist in the definition and identification of data shared across the enterprise and the relationship of that data to business process capability and strategic objectives

Assist in the identification of business process improvement opportunities by conducting preliminary investigation for all project requests interviews and performs analysis including collecting and analyzing metrics to create business cases

Makes recommendations for system enhancements and assists in project prioritization

Other duties as assigned Knowledge Skills and Abilities

Excellent communication (oral and written) interpersonal and organizational skills

Ability to work well with a team in a fast paced constantly changing environment

Experience with process improvement methodologies and change management techniques

Strong analytical skills with experience of process orientation

Must be knowledgeable in all aspects of designing constructing and documenting business processes functions organizational structures business rules policies and procedures

Excellent analytical facilitation leadership and negotiation skills

Proficiency with Microsoft Suite including Word Excel Visio and PowerPoint

Experience with MS Project a plus

EXPEDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM LOCATION GREEN VALLEY BRANCH

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM The branch is a fast paced high energy heavy volume environment that is in need of an individual that can multi-task frequently switching between various duties noted below without skipping a beat while maintaining an exceptionally high level of customer service for both internal and external customers The ideal candidate will demonstrate initiative a desire to learn and a ldquocan-dordquo attitude The successful candidate will provide administrative clerical and receptionist support for the branchoffice This position has direct contact with customers and employees so excellent customer service skills are a must Minimum Qualifications

Requires a High School Diploma or GED

A minimum of one (1) year of work experience preferably in an office with a high call volume

External Job Openings

Previous experience using multi-line phone in a fast-paced corporate office environment is preferred not required

Bilingual Spanish is preferred Examples of Duties

Answers phones and provides assistance or transfer calls to appropriate person in a timely fashion

Greets clients vendors visitors and employees upon entering location in a professional and positive manner

Faxes documents as needed

Assists multiple department with filing and other administrative tasks

Assists with special projects as time permits

Makes client copies and receipt of fees when necessary

Oversees all mail-related functions for the office including sorts and distributes incoming mail to all suites logs in all TNT and courier packages delivers TNT and Fed-Ex prepares outgoing interoffice TNT prepares outgoing Fed-Ex packages posts outgoing mail brings outgoing mail to USPS receptacle and maintains postage meter

Pulls files and documentation from both onsite offsite retention areas as requested

Performs supply inventory and orders as necessary

Ensures that copiers faxes and printers are in good working order requests equipment service as needed Stock copiers faxes and printers with paper

Kitchen Clean Up ndash Weekly wipe downs and monthly deep cleans

Prepares all Nova Employee birthdays cards and sends them out to the branches and or mails them to remote employees

Creates birthday announcements through email and sends them out to Nova Corporate Branch

Completes Marketing Match

Faxes documents as needed

Oversees incoming faxes from web fax and forwards to appropriate persons

Receives client documents and makes copies if needed Fills out necessary forms and emails Loan Officers that the documents have been dropped off

Receives payments from clients and fills out receipt of fees forms and sends to Loan Servicing department

Other duties as assigned Knowledge Skills and Abilities

Excellent customer service skills

Knowledge of standard office policies and procedures

Ability to work both within a team environment and independently to prioritize tasks

Ability to type and comfortable on a computer

Ability to operate and manage high call volume on a multi-line phone system

Skill in the operation of a variety of office machines including personal computers telephones and copiers

Ability to multi-task and handle large amounts of requests

Effective oral and written communication skills

Excellent attention to detail skills

Demonstrated proficiency with computer programs such as Microsoft Word Excel and Outlook

FULFILLMENT CENTER ASSISTANT

LOCATIONTEAM CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate performs tasks to help ensure NOVA remains compliant on a daily basis in areas pertaining to ECOA requirements

External Job Openings

Minimum Qualifications

High School Diploma or GED

Must be proficient using a computer specifically MS Word MS Excel and Outlook

One year administrative experience in an office setting

Examples of Duties

Review submitted files and prepare disclosures based on RESPA requirements and NOVA policy

Review and re-disclose changes in circumstance as required by RESPA and NOVA policy

Run reports and process files to be ldquoadversedrdquo on a daily basis

Review and deliver valuations in accordance with ECOA requirements

Answer phone calls and respond to e-mails effectively in a timely manner

Other duties as assigned

Knowledge Skills and Abilities

Must be able to pay close attention to detail while working in a very fast-paced environment

Ability to adapt to an ever-changing industry

Ability to work effectively with a team to prioritize daily required functions and independently perform those assigned to them in a timely manner

Excellent customer service skills

Strong time management skills

Clear effective communication when requesting additional information or clarification with those outside the department

LOAN OFFICER ASSOCIATE

LOCATIONTEAM GILBERT FORUM FOR CHRIS LAWLER PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position originates mortgage loans and enhance business relationships which will generate future loans Consult and advise customers regarding which financial products best meet customersrsquo needs based upon detailed analysis Perform work directly related to the general business operations of the origination team NOVA and NOVArsquos customers Minimum Qualifications

Experience as a Loan Originator is required

Requires a Loan Originator License and the incumbent must maintain the license in good standing

Must have completed pre-education requirements and passed the Loan Originator test

High School Diploma or GED

Two (2) years of recent work experience as an Underwriter Processor Loan Officer Associate andor Loan Officer is preferred

Previous experience in a field requiring customer service preferred Examples of Duties

Deliver superb customer service including competently coordinating and directing all aspects of the loan process keeping the customer well informed of same and providing information and required documentation to customers in a timely manner

Exercise sound professional judgment in all matters related to NOVA including knowledge of products statutory and other requirements identifying client needs

Direct manage and coordinate all aspects of each individual loan that is originated from application to closing including all communications with the customer and the assigned processing team Adhere to NOVArsquos production plan policies and procedures

External Job Openings

Collecting and analyzing information regarding customerrsquos income assets investments or debts determining which financial product best meet the customerrsquos needs and financial circumstances advising the customer regarding the advantages and disadvantages of various financial products and credit options and marketing servicing or promoting financial products offered by NOVA

Assist Loan Officer with generating bona fide business leads and developing referral networks in order to locate prospective customers

Counsel and pre-qualify potential customers including the obtaining of complete and accurate loan application information analyzing such information and advising customers regarding all aspects of the loan process feasibility of granting loan and alternative financial products available

Collect and confirm the accuracy of all necessary supporting loan documentation including credit histories financial statements along with the appropriate fee and lock-in information and ensure all loans conform to all applicable terms and guidelines

Obtain pricing secure and lock precise loan terms and effectively communicate loan details and terms with clients review HUD-1 for accuracy prior to closing

Provide Loan Officer with regular status updates on assigned files

Responsible for researching products and underwriting guidelines stay informed of market trends and developments stay abreast of new types of loans and other financial services and products

Assist with database management and marketing projects as required

Responsible for understanding and complying with all laws rules and regulations pertaining to all types of mortgage loans

Other duties as assigned Knowledge Skills and Abilities

Knowledge of and strict compliance with all applicable federal state and local laws rules and regulations regarding all types of mortgage loans

Able to maintain high level of confidentiality regarding private trade secret andor proprietary information

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage tracking software

Effective oral and written communication skills excellent responsiveness to customers and NOVA personnel

Excellent attention to detail

Must be able to read write and speak in English

LOAN SERVICING SPECIALIST

LOCATION RIVER - ACCOUNTING PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will be responsible for all aspects of interim loan servicing responsibilities include loan servicing and sub-servicer monitoring loan servicing compliance and regulatory-related quality assurance The Loan Servicing Specialist will also have the responsibilities for all borrower related issues and escrow accounts escrow analysis and reporting distributing funds as needed and communications with borrowers investors other company departments and outside vendors regarding such issues

Minimum Qualifications

Must have a high school diploma or GED

One (1) to three (3) yearsrsquo experience of compliance experience in bankingfinancial institutes loan fulfillment compliance or lending operations or any equivalent combination of education experience andor training

Prior interim servicing or loan level accounting experience servicing rules related to servicing GSE Fannie Mae and Freddie Mac and Ginnie Mae loans preferred not required

Previous experience working in a highly centralized environment across multiple loan products preferred not required

External Job Openings

Examples of Duties

Responding to all inquiries relating to loan payments interest paid and other general payment questions

Responsible for providing prompt and accurate responses to both internal and external customer mortgage servicing questions inquires and concerns received by telephone and email

Prepare all requested documentation and board the loan to the sub servicer

Follow-up on all outstanding loan servicing issues in a timely manner either by phone email or in writing

Review delinquent accounts collect overdue payments and document borrower collection efforts

Follow company collection policies including submitting overdue account to outside collections agency when required

Produce monthly billing statement using the interim loan servicing module in the accounting system review all statements for accuracy and mail statements to borrowers

Produce pay-off andor payment history when requested by borrowers or employees

Collect all loan service related payments including monthly mortgage payments title checks and other miscellaneous deposits Endorse pass-through checks and send to investors Research and make sure any principal reduction is correct

Manage escrow requirements on loans held for investment (LHFI) and real estate owned making sure that the company is not exposed to potential risk as a result of delinquent taxes andor insurance

Maintain accurate escrow information on all loans serviced including LHFI and loans held for sale (LHFS) during the interim servicing period

Provide payoff statements and issue monthly statements to borrowers on loans serviced internally both for LHFI and LHFS

Research and make payments for property taxes mortgage insurance and home owners insurance when required Update borrowersrsquo accounts accordingly

Complete review and reconcile purchase advises daily including contacting investors for discrepancies discovered reviewing transfer letters and loss-payee letters

Participate in producing annual 1098 forms and reviewingdistributions of such

Assist with internal and external audits

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of general banking operations to include loan processing collateral insurance and related loan-specific requirements

Ability to analyze and provide guidance make recommendations andor escalates the issues to appropriate level of management

Knowledge of Mortgage industry related and local state and federal lending and quality control and compliance laws regulations and issues related to servicing mortgage loans

Proficiency in MS Excel and MS Word

Knowledge of mortgage accounting software

Ability to interact professionally with borrowers internal departments and branches vendors investors and other stakeholders

Ability to work independently and responsibly with little supervision and instruction but also work well in a team-oriented environment

Strong verbal and written communication skills

Ability to handle conflict

Ability to adapt to a changing environment

External Job Openings

PRE-CLOSER

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will work with Loan Officers Processors Underwriters and Escrow Officers to assist in the closing and

funding of mortgage loans

Minimum Qualifications

High School Diploma or GED

Minimum of two (2) years of related work experience or a combination of education and experience

Examples of Duties

Review loan documents to ensure accuracy and consistency throughout loan file address inconsistencies with processing staff

Review and audit loan documentation verify all underwriting conditions have been met

Review sort and stack closing loan documents for shipping

Verifications of employment

Communicate with Funder missing or incorrect items within closing package facilitate resolution of outstanding problems with documents

Review required documentation for Brokered Loans communicate outstanding requirements for Funding

Maintain high level of confidentiality

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communications skills

Ability to work independently and as part of a team

PROCESSOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION SCOTTSDALE

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION WEST LAS VEGAS

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM This position provides quality loan processing reviewing files for compliance to company standards and ensuring completeness for submission to Underwriting Contacts borrowers andor vendors to collect necessary documentation Acts as liaison between customers underwriters closers etc Minimum Qualifications

Must have a High School Diploma or GED and

A minimum of two (2) years of experience processing loans preferably recent experience

Previous experience in a field requiring customer service preferred

External Job Openings

Examples of Duties

Review files for completeness and accuracy

Verify accuracy of system input

Analyze file for program applicability

Review necessary documentation such as income and asset documentation credit report verifications appraisal report preliminary title report etc

Obtain accurate AUS findings

Contact borrowers to request additional documentation as needed Call clients to review closing figures prior to submission

Provide status updates to loan officers borrowers and agents

Coordinate all aspects of submission to underwriting documentation requests and satisfaction of closingfunding conditions Coordinate closings as needed

Submit files in a timely manner in accordance with company standards

Review pre-audit HUD1 to ensure accuracy Work with loan officer and title companies to resolve any discrepancies prior to closing

Prioritize work flow to ensure time sensitive files are handled in proper order

Assure compliance with all regulatory and governmental standards guidelines rules and regulations with all regulatory authorities federal or state ordinances and administrative regulations and statutes

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Ability to maintain high level of confidentiality regarding private trade secret andor proprietary information

Excellent attention to detail skills

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage loan origination software

Effective oral and written communication skills

Ability to work independently and as part of a team

PRODUCT DEVELOPMENT ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

Minimum Qualifications

High school diploma or GED and

One (1) year experience in the mortgage industry required

Computer proficiency with Microsoft Office programs including Excel and Word and

Social Media (LinkedIn Facebook Instagram) proficiency Examples of Duties

Participate in the research of new products enhancements to existing products and new correspondent and wholesale investor outlets and prepare research analysis reports

Develop and maintain product matrices to help guide loan decisions

Distribute product and guideline change communication to field

Maintain investor loan processes

Answer product questions by email andor the telephone

Maintain loan scenario and exception desk

External Job Openings

Review analyze and report competitorrsquos product offerings

Prepare Product Presentations and Present to Sales and Operational team members

Update department related product or service resources

Other duties as assigned Knowledge Skills and Abilities

Knowledge and understanding of the mortgage industry

Effective oral and written communication skills

Self-disciplined and motivated while working under a deadline

Organization and Time Management Skills to compile information and prepare reports within deadlines

Attention to detail and organization

QC AUDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The QC Auditor will review individual loan files selected for post-closing quality control review to ensure loans originated by NOVA Home Loans adhere to NOVA internal policy andor meets the requirements of NOVA investor and concerned regulatory agencies Minimum Qualifications

Minimum of two (2) years in conventional FHA VA and USDA loan underwriting andor Post-Closing Quality AssuranceQuality Control function in the mortgage banking industry

High school diploma or GED

Examples of Duties

Reviewanalyze individual loan files that have been approved by Underwriting to ensure the file meets loan program requirements Includes individual analysis of

o Loan application o Purchase contracts and addendums o Credit profile and report(s) o Debt and assets o Incomefinancial statementsdebt to income ratios o Loan valuesloan-to-value ratios o Appraisal reports o Title review o Collateral and supporting documentation

Identify loan deficiencies and evaluate the risk grade on each file reviewed

Communicate deficiencies notes in Share Point and individual asset review checklist

Escalate files with suspected fraud or misrepresentation issues for further review by the NOVA Risk team

Review early payment defaults

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of FHA Conventional and VA underwriting guidelines

Ability to communicate loan level issues clearly through concise but explanatory narrative

Strong analytical written and verbal communication skills

Knowledge of all federal state local compliance regulations to include Truth in lending Equal Credit Opportunity laws

Proficient in Windows based computer applications including Word and Excel

External Job Openings

Function independently with minimal supervision

UNDERWRITER

LOCATION ALL NOVA HOME BRANCH OFFICES PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will evaluate mortgage application to ensure compliance with NOVA investor MI agencies and other applicable guidelines

NOTE The successful candidate may work from the branch andor possibility of working remote Minimum Qualifications

High School Diploma or GED required

Minimum of five (5) years of underwriting experience is required

DE SAR VA Credit Approval and USDA required

Must be familiar with agency and non-conforming loan types as well as all of their designations

Equivalent combination of education and experience

Examples of Duties

Evaluate mortgage loan applications to ensure compliance with NOVA investors MI agency and other applicable guidelines within service standards

Evaluate Government and Conventional mortgage loan applications

Respond to questions regarding underwriting issues and concerns

Resolve issues with sales consultants and co-workers

Assure communication among loan officers processors escrowtitle sales agents and other stakeholders are current and effective to avoid delays

Maintain NOVA quality standards Knowledge and Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills

Ability to work independently and as part of a team

Page 5: CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS · External Job Openings Minimum Qualifications: achelor’s Degree in usiness or related field; At least five (5) years of experience

External Job Openings

Addresses issues with regard to production promptly and effectively with Loan Officers and other Branch employees

Works with Regional Management Human Resources and the Training department to ensure the staffing of well trained competent employees capable of achieving growth and profit goals

Oversees and participates in terminations of Branch personnel to ensure company procedures and policies are followed in all personnel matters

Supports and communicates companyrsquos goals and policy changes on a regular basis

Other duties as required Knowledge Skills and Abilities

Thorough knowledge of financial sales preferably in the mortgage industry Strong knowledge of FHAVAFNMAFHLMC guidelines including DU LP and GUS

Demonstrated ability to manage and lead others

Ability to manage client relationships effectively

Ability to manage investor relationships effectively

Ability to work under deadlines with minimal supervision

Excellent communication skills verbal and written

Effective computer skills such as keyboarding knowledge of MS Office Word Excel and Outlook

Knowledge of automated LOS and underwriting systems

Ability to work a flexible schedule

BRANCH PROCESSING MANAGER

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position provides direct supervision to assigned Processing staff oversees the branch loan processing function providing direction training support and backup to all branch processing personnel as needed

Minimum Qualifications

Minimum of five (5) years of recent processing experience

Minimum of two (2) years progressive managementsupervisory experience

Bachelorrsquos Degree in Business or certificate in related field is preferred not required

A combination of experience and education will be considered Examples of Duties

Manage the recruiting hiring training performance management and development of all direct reports

Conduct weekly meetings with processing staff to train update communicate procedural changes and share pertinent information attend managersrsquo meetings attend other meetings as needed

Answer questions from processors and loan officers provide assistance and guidance

Review files submitted to processing from loan officers as needed to ensure approvable loans are being turned in and the loan officer is completing all required items using DIRFT Sheets Provide feedback to Branch Manager and Processing Management as needed

Review all files with PTDPTF conditions prior to submitting required documentation to underwritingclosing to ensure information provided is sufficient Provide feedback to processing staff regarding any deficiency

Assign and maintain Loan OfficerProcessorAssistant Processor teams monitor staff volume and adjust for workload distribution as necessary Monitor and maintain established service levels requirements adjust processes and procedures with approval of Processing Management when needed

Prepare and analyze processing reports submitting to management as necessary ensure that employee goals are met as they relate to defects Manage coach and provide regular feedback to staff

External Job Openings

Effectively communicate any Company policy or process changes to staff Provide timely training of relevant policy procedural and guideline changes to staff

Review and approve attendance submissions for direct reports work with Payroll department to ensure proper time keeping records for all staff

Maintain open communication with the Processing Management and Branch Manager to effectively inform of occurrences within your department

When necessary process loan files to meet established service level requirements Not to exceed 12 loans per month unless approved by Processing Management

Knowledge Skills and Abilities

Knowledge of FHA VA and Conventional loan guidelines automated underwriting systems and computer systems used to submit and track loans electronically

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Must have excellent attention to detail and problem solving skills

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills ability to work with and motivate others

Ability to work independently and as part of a team

BUSINESS PROCESS ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will play an instrumental role in the identification verification design and successful implementation of business process improvements for key mortgage banking processes Minimum Qualifications

Bachelorrsquos Degree in Computer ScienceInformation Technology Finance or other Business-related degree andor combination of experience

3-5 yearsrsquo experience dataworkflow process modeling and process improvement projects

Mortgage industry experience is preferred but not required Examples of Duties

Will facilitate meetings and discussions with various departments business leaders and staff members to find solutions to various situations which can include

o A modification to an existing system o Automation of a currently manual process o Creating or updating a process manual or automated May be as simple as a template or as complex as a System

Life Cycle o Using an existing system in a new way o Purchasing a new system o Integration of existing or new systems

Manage business process improvement initiatives by o Conducting and participating in business process modeling sessions acting as leader recorder facilitator and

subject matter expert o Creates detailed business requirements documents process models and workflow diagrams based on research

conducted and meeting results o Reviews requirements specifications testing and training plans to ensure they are in line with business objectives

External Job Openings

o Works closely with development staff to review and discuss process design requirements o Understands process automation objectives to the degree that they can represent the business community to the

development staff and developer to the business community o Provides on-going support for established processes and workflows Provides a method for continually monitoring

and improving after project completion including collecting and analyzing metrics to measure results and participating in root cause analysis in order to recommend additional product enhancements or appropriate actions to improve productivity

o Works with the business community to coordinate facilitate and conduct user acceptance testing for Business Process initiatives as well as general system enhancements Provides feedback to the Tech Services team andor development staff on test results

o Collaborates with developers and Tech Services analysts to develop business roll-out plans and will provide support during and beyond the initial roll out period Act as liaison between Tech Services and Nova Home Loans by maintaining lines of communication and providing a streamlined point of contact for Tech Services Assists with efforts to define data access requirements data sharing and strategic objectives

o Assist in the definition and identification of data shared across the enterprise and the relationship of that data to business process capability and strategic objectives

Assist in the identification of business process improvement opportunities by conducting preliminary investigation for all project requests interviews and performs analysis including collecting and analyzing metrics to create business cases

Makes recommendations for system enhancements and assists in project prioritization

Other duties as assigned Knowledge Skills and Abilities

Excellent communication (oral and written) interpersonal and organizational skills

Ability to work well with a team in a fast paced constantly changing environment

Experience with process improvement methodologies and change management techniques

Strong analytical skills with experience of process orientation

Must be knowledgeable in all aspects of designing constructing and documenting business processes functions organizational structures business rules policies and procedures

Excellent analytical facilitation leadership and negotiation skills

Proficiency with Microsoft Suite including Word Excel Visio and PowerPoint

Experience with MS Project a plus

EXPEDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM LOCATION GREEN VALLEY BRANCH

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM The branch is a fast paced high energy heavy volume environment that is in need of an individual that can multi-task frequently switching between various duties noted below without skipping a beat while maintaining an exceptionally high level of customer service for both internal and external customers The ideal candidate will demonstrate initiative a desire to learn and a ldquocan-dordquo attitude The successful candidate will provide administrative clerical and receptionist support for the branchoffice This position has direct contact with customers and employees so excellent customer service skills are a must Minimum Qualifications

Requires a High School Diploma or GED

A minimum of one (1) year of work experience preferably in an office with a high call volume

External Job Openings

Previous experience using multi-line phone in a fast-paced corporate office environment is preferred not required

Bilingual Spanish is preferred Examples of Duties

Answers phones and provides assistance or transfer calls to appropriate person in a timely fashion

Greets clients vendors visitors and employees upon entering location in a professional and positive manner

Faxes documents as needed

Assists multiple department with filing and other administrative tasks

Assists with special projects as time permits

Makes client copies and receipt of fees when necessary

Oversees all mail-related functions for the office including sorts and distributes incoming mail to all suites logs in all TNT and courier packages delivers TNT and Fed-Ex prepares outgoing interoffice TNT prepares outgoing Fed-Ex packages posts outgoing mail brings outgoing mail to USPS receptacle and maintains postage meter

Pulls files and documentation from both onsite offsite retention areas as requested

Performs supply inventory and orders as necessary

Ensures that copiers faxes and printers are in good working order requests equipment service as needed Stock copiers faxes and printers with paper

Kitchen Clean Up ndash Weekly wipe downs and monthly deep cleans

Prepares all Nova Employee birthdays cards and sends them out to the branches and or mails them to remote employees

Creates birthday announcements through email and sends them out to Nova Corporate Branch

Completes Marketing Match

Faxes documents as needed

Oversees incoming faxes from web fax and forwards to appropriate persons

Receives client documents and makes copies if needed Fills out necessary forms and emails Loan Officers that the documents have been dropped off

Receives payments from clients and fills out receipt of fees forms and sends to Loan Servicing department

Other duties as assigned Knowledge Skills and Abilities

Excellent customer service skills

Knowledge of standard office policies and procedures

Ability to work both within a team environment and independently to prioritize tasks

Ability to type and comfortable on a computer

Ability to operate and manage high call volume on a multi-line phone system

Skill in the operation of a variety of office machines including personal computers telephones and copiers

Ability to multi-task and handle large amounts of requests

Effective oral and written communication skills

Excellent attention to detail skills

Demonstrated proficiency with computer programs such as Microsoft Word Excel and Outlook

FULFILLMENT CENTER ASSISTANT

LOCATIONTEAM CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate performs tasks to help ensure NOVA remains compliant on a daily basis in areas pertaining to ECOA requirements

External Job Openings

Minimum Qualifications

High School Diploma or GED

Must be proficient using a computer specifically MS Word MS Excel and Outlook

One year administrative experience in an office setting

Examples of Duties

Review submitted files and prepare disclosures based on RESPA requirements and NOVA policy

Review and re-disclose changes in circumstance as required by RESPA and NOVA policy

Run reports and process files to be ldquoadversedrdquo on a daily basis

Review and deliver valuations in accordance with ECOA requirements

Answer phone calls and respond to e-mails effectively in a timely manner

Other duties as assigned

Knowledge Skills and Abilities

Must be able to pay close attention to detail while working in a very fast-paced environment

Ability to adapt to an ever-changing industry

Ability to work effectively with a team to prioritize daily required functions and independently perform those assigned to them in a timely manner

Excellent customer service skills

Strong time management skills

Clear effective communication when requesting additional information or clarification with those outside the department

LOAN OFFICER ASSOCIATE

LOCATIONTEAM GILBERT FORUM FOR CHRIS LAWLER PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position originates mortgage loans and enhance business relationships which will generate future loans Consult and advise customers regarding which financial products best meet customersrsquo needs based upon detailed analysis Perform work directly related to the general business operations of the origination team NOVA and NOVArsquos customers Minimum Qualifications

Experience as a Loan Originator is required

Requires a Loan Originator License and the incumbent must maintain the license in good standing

Must have completed pre-education requirements and passed the Loan Originator test

High School Diploma or GED

Two (2) years of recent work experience as an Underwriter Processor Loan Officer Associate andor Loan Officer is preferred

Previous experience in a field requiring customer service preferred Examples of Duties

Deliver superb customer service including competently coordinating and directing all aspects of the loan process keeping the customer well informed of same and providing information and required documentation to customers in a timely manner

Exercise sound professional judgment in all matters related to NOVA including knowledge of products statutory and other requirements identifying client needs

Direct manage and coordinate all aspects of each individual loan that is originated from application to closing including all communications with the customer and the assigned processing team Adhere to NOVArsquos production plan policies and procedures

External Job Openings

Collecting and analyzing information regarding customerrsquos income assets investments or debts determining which financial product best meet the customerrsquos needs and financial circumstances advising the customer regarding the advantages and disadvantages of various financial products and credit options and marketing servicing or promoting financial products offered by NOVA

Assist Loan Officer with generating bona fide business leads and developing referral networks in order to locate prospective customers

Counsel and pre-qualify potential customers including the obtaining of complete and accurate loan application information analyzing such information and advising customers regarding all aspects of the loan process feasibility of granting loan and alternative financial products available

Collect and confirm the accuracy of all necessary supporting loan documentation including credit histories financial statements along with the appropriate fee and lock-in information and ensure all loans conform to all applicable terms and guidelines

Obtain pricing secure and lock precise loan terms and effectively communicate loan details and terms with clients review HUD-1 for accuracy prior to closing

Provide Loan Officer with regular status updates on assigned files

Responsible for researching products and underwriting guidelines stay informed of market trends and developments stay abreast of new types of loans and other financial services and products

Assist with database management and marketing projects as required

Responsible for understanding and complying with all laws rules and regulations pertaining to all types of mortgage loans

Other duties as assigned Knowledge Skills and Abilities

Knowledge of and strict compliance with all applicable federal state and local laws rules and regulations regarding all types of mortgage loans

Able to maintain high level of confidentiality regarding private trade secret andor proprietary information

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage tracking software

Effective oral and written communication skills excellent responsiveness to customers and NOVA personnel

Excellent attention to detail

Must be able to read write and speak in English

LOAN SERVICING SPECIALIST

LOCATION RIVER - ACCOUNTING PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will be responsible for all aspects of interim loan servicing responsibilities include loan servicing and sub-servicer monitoring loan servicing compliance and regulatory-related quality assurance The Loan Servicing Specialist will also have the responsibilities for all borrower related issues and escrow accounts escrow analysis and reporting distributing funds as needed and communications with borrowers investors other company departments and outside vendors regarding such issues

Minimum Qualifications

Must have a high school diploma or GED

One (1) to three (3) yearsrsquo experience of compliance experience in bankingfinancial institutes loan fulfillment compliance or lending operations or any equivalent combination of education experience andor training

Prior interim servicing or loan level accounting experience servicing rules related to servicing GSE Fannie Mae and Freddie Mac and Ginnie Mae loans preferred not required

Previous experience working in a highly centralized environment across multiple loan products preferred not required

External Job Openings

Examples of Duties

Responding to all inquiries relating to loan payments interest paid and other general payment questions

Responsible for providing prompt and accurate responses to both internal and external customer mortgage servicing questions inquires and concerns received by telephone and email

Prepare all requested documentation and board the loan to the sub servicer

Follow-up on all outstanding loan servicing issues in a timely manner either by phone email or in writing

Review delinquent accounts collect overdue payments and document borrower collection efforts

Follow company collection policies including submitting overdue account to outside collections agency when required

Produce monthly billing statement using the interim loan servicing module in the accounting system review all statements for accuracy and mail statements to borrowers

Produce pay-off andor payment history when requested by borrowers or employees

Collect all loan service related payments including monthly mortgage payments title checks and other miscellaneous deposits Endorse pass-through checks and send to investors Research and make sure any principal reduction is correct

Manage escrow requirements on loans held for investment (LHFI) and real estate owned making sure that the company is not exposed to potential risk as a result of delinquent taxes andor insurance

Maintain accurate escrow information on all loans serviced including LHFI and loans held for sale (LHFS) during the interim servicing period

Provide payoff statements and issue monthly statements to borrowers on loans serviced internally both for LHFI and LHFS

Research and make payments for property taxes mortgage insurance and home owners insurance when required Update borrowersrsquo accounts accordingly

Complete review and reconcile purchase advises daily including contacting investors for discrepancies discovered reviewing transfer letters and loss-payee letters

Participate in producing annual 1098 forms and reviewingdistributions of such

Assist with internal and external audits

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of general banking operations to include loan processing collateral insurance and related loan-specific requirements

Ability to analyze and provide guidance make recommendations andor escalates the issues to appropriate level of management

Knowledge of Mortgage industry related and local state and federal lending and quality control and compliance laws regulations and issues related to servicing mortgage loans

Proficiency in MS Excel and MS Word

Knowledge of mortgage accounting software

Ability to interact professionally with borrowers internal departments and branches vendors investors and other stakeholders

Ability to work independently and responsibly with little supervision and instruction but also work well in a team-oriented environment

Strong verbal and written communication skills

Ability to handle conflict

Ability to adapt to a changing environment

External Job Openings

PRE-CLOSER

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will work with Loan Officers Processors Underwriters and Escrow Officers to assist in the closing and

funding of mortgage loans

Minimum Qualifications

High School Diploma or GED

Minimum of two (2) years of related work experience or a combination of education and experience

Examples of Duties

Review loan documents to ensure accuracy and consistency throughout loan file address inconsistencies with processing staff

Review and audit loan documentation verify all underwriting conditions have been met

Review sort and stack closing loan documents for shipping

Verifications of employment

Communicate with Funder missing or incorrect items within closing package facilitate resolution of outstanding problems with documents

Review required documentation for Brokered Loans communicate outstanding requirements for Funding

Maintain high level of confidentiality

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communications skills

Ability to work independently and as part of a team

PROCESSOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION SCOTTSDALE

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION WEST LAS VEGAS

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM This position provides quality loan processing reviewing files for compliance to company standards and ensuring completeness for submission to Underwriting Contacts borrowers andor vendors to collect necessary documentation Acts as liaison between customers underwriters closers etc Minimum Qualifications

Must have a High School Diploma or GED and

A minimum of two (2) years of experience processing loans preferably recent experience

Previous experience in a field requiring customer service preferred

External Job Openings

Examples of Duties

Review files for completeness and accuracy

Verify accuracy of system input

Analyze file for program applicability

Review necessary documentation such as income and asset documentation credit report verifications appraisal report preliminary title report etc

Obtain accurate AUS findings

Contact borrowers to request additional documentation as needed Call clients to review closing figures prior to submission

Provide status updates to loan officers borrowers and agents

Coordinate all aspects of submission to underwriting documentation requests and satisfaction of closingfunding conditions Coordinate closings as needed

Submit files in a timely manner in accordance with company standards

Review pre-audit HUD1 to ensure accuracy Work with loan officer and title companies to resolve any discrepancies prior to closing

Prioritize work flow to ensure time sensitive files are handled in proper order

Assure compliance with all regulatory and governmental standards guidelines rules and regulations with all regulatory authorities federal or state ordinances and administrative regulations and statutes

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Ability to maintain high level of confidentiality regarding private trade secret andor proprietary information

Excellent attention to detail skills

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage loan origination software

Effective oral and written communication skills

Ability to work independently and as part of a team

PRODUCT DEVELOPMENT ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

Minimum Qualifications

High school diploma or GED and

One (1) year experience in the mortgage industry required

Computer proficiency with Microsoft Office programs including Excel and Word and

Social Media (LinkedIn Facebook Instagram) proficiency Examples of Duties

Participate in the research of new products enhancements to existing products and new correspondent and wholesale investor outlets and prepare research analysis reports

Develop and maintain product matrices to help guide loan decisions

Distribute product and guideline change communication to field

Maintain investor loan processes

Answer product questions by email andor the telephone

Maintain loan scenario and exception desk

External Job Openings

Review analyze and report competitorrsquos product offerings

Prepare Product Presentations and Present to Sales and Operational team members

Update department related product or service resources

Other duties as assigned Knowledge Skills and Abilities

Knowledge and understanding of the mortgage industry

Effective oral and written communication skills

Self-disciplined and motivated while working under a deadline

Organization and Time Management Skills to compile information and prepare reports within deadlines

Attention to detail and organization

QC AUDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The QC Auditor will review individual loan files selected for post-closing quality control review to ensure loans originated by NOVA Home Loans adhere to NOVA internal policy andor meets the requirements of NOVA investor and concerned regulatory agencies Minimum Qualifications

Minimum of two (2) years in conventional FHA VA and USDA loan underwriting andor Post-Closing Quality AssuranceQuality Control function in the mortgage banking industry

High school diploma or GED

Examples of Duties

Reviewanalyze individual loan files that have been approved by Underwriting to ensure the file meets loan program requirements Includes individual analysis of

o Loan application o Purchase contracts and addendums o Credit profile and report(s) o Debt and assets o Incomefinancial statementsdebt to income ratios o Loan valuesloan-to-value ratios o Appraisal reports o Title review o Collateral and supporting documentation

Identify loan deficiencies and evaluate the risk grade on each file reviewed

Communicate deficiencies notes in Share Point and individual asset review checklist

Escalate files with suspected fraud or misrepresentation issues for further review by the NOVA Risk team

Review early payment defaults

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of FHA Conventional and VA underwriting guidelines

Ability to communicate loan level issues clearly through concise but explanatory narrative

Strong analytical written and verbal communication skills

Knowledge of all federal state local compliance regulations to include Truth in lending Equal Credit Opportunity laws

Proficient in Windows based computer applications including Word and Excel

External Job Openings

Function independently with minimal supervision

UNDERWRITER

LOCATION ALL NOVA HOME BRANCH OFFICES PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will evaluate mortgage application to ensure compliance with NOVA investor MI agencies and other applicable guidelines

NOTE The successful candidate may work from the branch andor possibility of working remote Minimum Qualifications

High School Diploma or GED required

Minimum of five (5) years of underwriting experience is required

DE SAR VA Credit Approval and USDA required

Must be familiar with agency and non-conforming loan types as well as all of their designations

Equivalent combination of education and experience

Examples of Duties

Evaluate mortgage loan applications to ensure compliance with NOVA investors MI agency and other applicable guidelines within service standards

Evaluate Government and Conventional mortgage loan applications

Respond to questions regarding underwriting issues and concerns

Resolve issues with sales consultants and co-workers

Assure communication among loan officers processors escrowtitle sales agents and other stakeholders are current and effective to avoid delays

Maintain NOVA quality standards Knowledge and Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills

Ability to work independently and as part of a team

Page 6: CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS · External Job Openings Minimum Qualifications: achelor’s Degree in usiness or related field; At least five (5) years of experience

External Job Openings

Effectively communicate any Company policy or process changes to staff Provide timely training of relevant policy procedural and guideline changes to staff

Review and approve attendance submissions for direct reports work with Payroll department to ensure proper time keeping records for all staff

Maintain open communication with the Processing Management and Branch Manager to effectively inform of occurrences within your department

When necessary process loan files to meet established service level requirements Not to exceed 12 loans per month unless approved by Processing Management

Knowledge Skills and Abilities

Knowledge of FHA VA and Conventional loan guidelines automated underwriting systems and computer systems used to submit and track loans electronically

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Must have excellent attention to detail and problem solving skills

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills ability to work with and motivate others

Ability to work independently and as part of a team

BUSINESS PROCESS ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will play an instrumental role in the identification verification design and successful implementation of business process improvements for key mortgage banking processes Minimum Qualifications

Bachelorrsquos Degree in Computer ScienceInformation Technology Finance or other Business-related degree andor combination of experience

3-5 yearsrsquo experience dataworkflow process modeling and process improvement projects

Mortgage industry experience is preferred but not required Examples of Duties

Will facilitate meetings and discussions with various departments business leaders and staff members to find solutions to various situations which can include

o A modification to an existing system o Automation of a currently manual process o Creating or updating a process manual or automated May be as simple as a template or as complex as a System

Life Cycle o Using an existing system in a new way o Purchasing a new system o Integration of existing or new systems

Manage business process improvement initiatives by o Conducting and participating in business process modeling sessions acting as leader recorder facilitator and

subject matter expert o Creates detailed business requirements documents process models and workflow diagrams based on research

conducted and meeting results o Reviews requirements specifications testing and training plans to ensure they are in line with business objectives

External Job Openings

o Works closely with development staff to review and discuss process design requirements o Understands process automation objectives to the degree that they can represent the business community to the

development staff and developer to the business community o Provides on-going support for established processes and workflows Provides a method for continually monitoring

and improving after project completion including collecting and analyzing metrics to measure results and participating in root cause analysis in order to recommend additional product enhancements or appropriate actions to improve productivity

o Works with the business community to coordinate facilitate and conduct user acceptance testing for Business Process initiatives as well as general system enhancements Provides feedback to the Tech Services team andor development staff on test results

o Collaborates with developers and Tech Services analysts to develop business roll-out plans and will provide support during and beyond the initial roll out period Act as liaison between Tech Services and Nova Home Loans by maintaining lines of communication and providing a streamlined point of contact for Tech Services Assists with efforts to define data access requirements data sharing and strategic objectives

o Assist in the definition and identification of data shared across the enterprise and the relationship of that data to business process capability and strategic objectives

Assist in the identification of business process improvement opportunities by conducting preliminary investigation for all project requests interviews and performs analysis including collecting and analyzing metrics to create business cases

Makes recommendations for system enhancements and assists in project prioritization

Other duties as assigned Knowledge Skills and Abilities

Excellent communication (oral and written) interpersonal and organizational skills

Ability to work well with a team in a fast paced constantly changing environment

Experience with process improvement methodologies and change management techniques

Strong analytical skills with experience of process orientation

Must be knowledgeable in all aspects of designing constructing and documenting business processes functions organizational structures business rules policies and procedures

Excellent analytical facilitation leadership and negotiation skills

Proficiency with Microsoft Suite including Word Excel Visio and PowerPoint

Experience with MS Project a plus

EXPEDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM LOCATION GREEN VALLEY BRANCH

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM The branch is a fast paced high energy heavy volume environment that is in need of an individual that can multi-task frequently switching between various duties noted below without skipping a beat while maintaining an exceptionally high level of customer service for both internal and external customers The ideal candidate will demonstrate initiative a desire to learn and a ldquocan-dordquo attitude The successful candidate will provide administrative clerical and receptionist support for the branchoffice This position has direct contact with customers and employees so excellent customer service skills are a must Minimum Qualifications

Requires a High School Diploma or GED

A minimum of one (1) year of work experience preferably in an office with a high call volume

External Job Openings

Previous experience using multi-line phone in a fast-paced corporate office environment is preferred not required

Bilingual Spanish is preferred Examples of Duties

Answers phones and provides assistance or transfer calls to appropriate person in a timely fashion

Greets clients vendors visitors and employees upon entering location in a professional and positive manner

Faxes documents as needed

Assists multiple department with filing and other administrative tasks

Assists with special projects as time permits

Makes client copies and receipt of fees when necessary

Oversees all mail-related functions for the office including sorts and distributes incoming mail to all suites logs in all TNT and courier packages delivers TNT and Fed-Ex prepares outgoing interoffice TNT prepares outgoing Fed-Ex packages posts outgoing mail brings outgoing mail to USPS receptacle and maintains postage meter

Pulls files and documentation from both onsite offsite retention areas as requested

Performs supply inventory and orders as necessary

Ensures that copiers faxes and printers are in good working order requests equipment service as needed Stock copiers faxes and printers with paper

Kitchen Clean Up ndash Weekly wipe downs and monthly deep cleans

Prepares all Nova Employee birthdays cards and sends them out to the branches and or mails them to remote employees

Creates birthday announcements through email and sends them out to Nova Corporate Branch

Completes Marketing Match

Faxes documents as needed

Oversees incoming faxes from web fax and forwards to appropriate persons

Receives client documents and makes copies if needed Fills out necessary forms and emails Loan Officers that the documents have been dropped off

Receives payments from clients and fills out receipt of fees forms and sends to Loan Servicing department

Other duties as assigned Knowledge Skills and Abilities

Excellent customer service skills

Knowledge of standard office policies and procedures

Ability to work both within a team environment and independently to prioritize tasks

Ability to type and comfortable on a computer

Ability to operate and manage high call volume on a multi-line phone system

Skill in the operation of a variety of office machines including personal computers telephones and copiers

Ability to multi-task and handle large amounts of requests

Effective oral and written communication skills

Excellent attention to detail skills

Demonstrated proficiency with computer programs such as Microsoft Word Excel and Outlook

FULFILLMENT CENTER ASSISTANT

LOCATIONTEAM CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate performs tasks to help ensure NOVA remains compliant on a daily basis in areas pertaining to ECOA requirements

External Job Openings

Minimum Qualifications

High School Diploma or GED

Must be proficient using a computer specifically MS Word MS Excel and Outlook

One year administrative experience in an office setting

Examples of Duties

Review submitted files and prepare disclosures based on RESPA requirements and NOVA policy

Review and re-disclose changes in circumstance as required by RESPA and NOVA policy

Run reports and process files to be ldquoadversedrdquo on a daily basis

Review and deliver valuations in accordance with ECOA requirements

Answer phone calls and respond to e-mails effectively in a timely manner

Other duties as assigned

Knowledge Skills and Abilities

Must be able to pay close attention to detail while working in a very fast-paced environment

Ability to adapt to an ever-changing industry

Ability to work effectively with a team to prioritize daily required functions and independently perform those assigned to them in a timely manner

Excellent customer service skills

Strong time management skills

Clear effective communication when requesting additional information or clarification with those outside the department

LOAN OFFICER ASSOCIATE

LOCATIONTEAM GILBERT FORUM FOR CHRIS LAWLER PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position originates mortgage loans and enhance business relationships which will generate future loans Consult and advise customers regarding which financial products best meet customersrsquo needs based upon detailed analysis Perform work directly related to the general business operations of the origination team NOVA and NOVArsquos customers Minimum Qualifications

Experience as a Loan Originator is required

Requires a Loan Originator License and the incumbent must maintain the license in good standing

Must have completed pre-education requirements and passed the Loan Originator test

High School Diploma or GED

Two (2) years of recent work experience as an Underwriter Processor Loan Officer Associate andor Loan Officer is preferred

Previous experience in a field requiring customer service preferred Examples of Duties

Deliver superb customer service including competently coordinating and directing all aspects of the loan process keeping the customer well informed of same and providing information and required documentation to customers in a timely manner

Exercise sound professional judgment in all matters related to NOVA including knowledge of products statutory and other requirements identifying client needs

Direct manage and coordinate all aspects of each individual loan that is originated from application to closing including all communications with the customer and the assigned processing team Adhere to NOVArsquos production plan policies and procedures

External Job Openings

Collecting and analyzing information regarding customerrsquos income assets investments or debts determining which financial product best meet the customerrsquos needs and financial circumstances advising the customer regarding the advantages and disadvantages of various financial products and credit options and marketing servicing or promoting financial products offered by NOVA

Assist Loan Officer with generating bona fide business leads and developing referral networks in order to locate prospective customers

Counsel and pre-qualify potential customers including the obtaining of complete and accurate loan application information analyzing such information and advising customers regarding all aspects of the loan process feasibility of granting loan and alternative financial products available

Collect and confirm the accuracy of all necessary supporting loan documentation including credit histories financial statements along with the appropriate fee and lock-in information and ensure all loans conform to all applicable terms and guidelines

Obtain pricing secure and lock precise loan terms and effectively communicate loan details and terms with clients review HUD-1 for accuracy prior to closing

Provide Loan Officer with regular status updates on assigned files

Responsible for researching products and underwriting guidelines stay informed of market trends and developments stay abreast of new types of loans and other financial services and products

Assist with database management and marketing projects as required

Responsible for understanding and complying with all laws rules and regulations pertaining to all types of mortgage loans

Other duties as assigned Knowledge Skills and Abilities

Knowledge of and strict compliance with all applicable federal state and local laws rules and regulations regarding all types of mortgage loans

Able to maintain high level of confidentiality regarding private trade secret andor proprietary information

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage tracking software

Effective oral and written communication skills excellent responsiveness to customers and NOVA personnel

Excellent attention to detail

Must be able to read write and speak in English

LOAN SERVICING SPECIALIST

LOCATION RIVER - ACCOUNTING PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will be responsible for all aspects of interim loan servicing responsibilities include loan servicing and sub-servicer monitoring loan servicing compliance and regulatory-related quality assurance The Loan Servicing Specialist will also have the responsibilities for all borrower related issues and escrow accounts escrow analysis and reporting distributing funds as needed and communications with borrowers investors other company departments and outside vendors regarding such issues

Minimum Qualifications

Must have a high school diploma or GED

One (1) to three (3) yearsrsquo experience of compliance experience in bankingfinancial institutes loan fulfillment compliance or lending operations or any equivalent combination of education experience andor training

Prior interim servicing or loan level accounting experience servicing rules related to servicing GSE Fannie Mae and Freddie Mac and Ginnie Mae loans preferred not required

Previous experience working in a highly centralized environment across multiple loan products preferred not required

External Job Openings

Examples of Duties

Responding to all inquiries relating to loan payments interest paid and other general payment questions

Responsible for providing prompt and accurate responses to both internal and external customer mortgage servicing questions inquires and concerns received by telephone and email

Prepare all requested documentation and board the loan to the sub servicer

Follow-up on all outstanding loan servicing issues in a timely manner either by phone email or in writing

Review delinquent accounts collect overdue payments and document borrower collection efforts

Follow company collection policies including submitting overdue account to outside collections agency when required

Produce monthly billing statement using the interim loan servicing module in the accounting system review all statements for accuracy and mail statements to borrowers

Produce pay-off andor payment history when requested by borrowers or employees

Collect all loan service related payments including monthly mortgage payments title checks and other miscellaneous deposits Endorse pass-through checks and send to investors Research and make sure any principal reduction is correct

Manage escrow requirements on loans held for investment (LHFI) and real estate owned making sure that the company is not exposed to potential risk as a result of delinquent taxes andor insurance

Maintain accurate escrow information on all loans serviced including LHFI and loans held for sale (LHFS) during the interim servicing period

Provide payoff statements and issue monthly statements to borrowers on loans serviced internally both for LHFI and LHFS

Research and make payments for property taxes mortgage insurance and home owners insurance when required Update borrowersrsquo accounts accordingly

Complete review and reconcile purchase advises daily including contacting investors for discrepancies discovered reviewing transfer letters and loss-payee letters

Participate in producing annual 1098 forms and reviewingdistributions of such

Assist with internal and external audits

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of general banking operations to include loan processing collateral insurance and related loan-specific requirements

Ability to analyze and provide guidance make recommendations andor escalates the issues to appropriate level of management

Knowledge of Mortgage industry related and local state and federal lending and quality control and compliance laws regulations and issues related to servicing mortgage loans

Proficiency in MS Excel and MS Word

Knowledge of mortgage accounting software

Ability to interact professionally with borrowers internal departments and branches vendors investors and other stakeholders

Ability to work independently and responsibly with little supervision and instruction but also work well in a team-oriented environment

Strong verbal and written communication skills

Ability to handle conflict

Ability to adapt to a changing environment

External Job Openings

PRE-CLOSER

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will work with Loan Officers Processors Underwriters and Escrow Officers to assist in the closing and

funding of mortgage loans

Minimum Qualifications

High School Diploma or GED

Minimum of two (2) years of related work experience or a combination of education and experience

Examples of Duties

Review loan documents to ensure accuracy and consistency throughout loan file address inconsistencies with processing staff

Review and audit loan documentation verify all underwriting conditions have been met

Review sort and stack closing loan documents for shipping

Verifications of employment

Communicate with Funder missing or incorrect items within closing package facilitate resolution of outstanding problems with documents

Review required documentation for Brokered Loans communicate outstanding requirements for Funding

Maintain high level of confidentiality

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communications skills

Ability to work independently and as part of a team

PROCESSOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION SCOTTSDALE

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION WEST LAS VEGAS

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM This position provides quality loan processing reviewing files for compliance to company standards and ensuring completeness for submission to Underwriting Contacts borrowers andor vendors to collect necessary documentation Acts as liaison between customers underwriters closers etc Minimum Qualifications

Must have a High School Diploma or GED and

A minimum of two (2) years of experience processing loans preferably recent experience

Previous experience in a field requiring customer service preferred

External Job Openings

Examples of Duties

Review files for completeness and accuracy

Verify accuracy of system input

Analyze file for program applicability

Review necessary documentation such as income and asset documentation credit report verifications appraisal report preliminary title report etc

Obtain accurate AUS findings

Contact borrowers to request additional documentation as needed Call clients to review closing figures prior to submission

Provide status updates to loan officers borrowers and agents

Coordinate all aspects of submission to underwriting documentation requests and satisfaction of closingfunding conditions Coordinate closings as needed

Submit files in a timely manner in accordance with company standards

Review pre-audit HUD1 to ensure accuracy Work with loan officer and title companies to resolve any discrepancies prior to closing

Prioritize work flow to ensure time sensitive files are handled in proper order

Assure compliance with all regulatory and governmental standards guidelines rules and regulations with all regulatory authorities federal or state ordinances and administrative regulations and statutes

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Ability to maintain high level of confidentiality regarding private trade secret andor proprietary information

Excellent attention to detail skills

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage loan origination software

Effective oral and written communication skills

Ability to work independently and as part of a team

PRODUCT DEVELOPMENT ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

Minimum Qualifications

High school diploma or GED and

One (1) year experience in the mortgage industry required

Computer proficiency with Microsoft Office programs including Excel and Word and

Social Media (LinkedIn Facebook Instagram) proficiency Examples of Duties

Participate in the research of new products enhancements to existing products and new correspondent and wholesale investor outlets and prepare research analysis reports

Develop and maintain product matrices to help guide loan decisions

Distribute product and guideline change communication to field

Maintain investor loan processes

Answer product questions by email andor the telephone

Maintain loan scenario and exception desk

External Job Openings

Review analyze and report competitorrsquos product offerings

Prepare Product Presentations and Present to Sales and Operational team members

Update department related product or service resources

Other duties as assigned Knowledge Skills and Abilities

Knowledge and understanding of the mortgage industry

Effective oral and written communication skills

Self-disciplined and motivated while working under a deadline

Organization and Time Management Skills to compile information and prepare reports within deadlines

Attention to detail and organization

QC AUDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The QC Auditor will review individual loan files selected for post-closing quality control review to ensure loans originated by NOVA Home Loans adhere to NOVA internal policy andor meets the requirements of NOVA investor and concerned regulatory agencies Minimum Qualifications

Minimum of two (2) years in conventional FHA VA and USDA loan underwriting andor Post-Closing Quality AssuranceQuality Control function in the mortgage banking industry

High school diploma or GED

Examples of Duties

Reviewanalyze individual loan files that have been approved by Underwriting to ensure the file meets loan program requirements Includes individual analysis of

o Loan application o Purchase contracts and addendums o Credit profile and report(s) o Debt and assets o Incomefinancial statementsdebt to income ratios o Loan valuesloan-to-value ratios o Appraisal reports o Title review o Collateral and supporting documentation

Identify loan deficiencies and evaluate the risk grade on each file reviewed

Communicate deficiencies notes in Share Point and individual asset review checklist

Escalate files with suspected fraud or misrepresentation issues for further review by the NOVA Risk team

Review early payment defaults

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of FHA Conventional and VA underwriting guidelines

Ability to communicate loan level issues clearly through concise but explanatory narrative

Strong analytical written and verbal communication skills

Knowledge of all federal state local compliance regulations to include Truth in lending Equal Credit Opportunity laws

Proficient in Windows based computer applications including Word and Excel

External Job Openings

Function independently with minimal supervision

UNDERWRITER

LOCATION ALL NOVA HOME BRANCH OFFICES PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will evaluate mortgage application to ensure compliance with NOVA investor MI agencies and other applicable guidelines

NOTE The successful candidate may work from the branch andor possibility of working remote Minimum Qualifications

High School Diploma or GED required

Minimum of five (5) years of underwriting experience is required

DE SAR VA Credit Approval and USDA required

Must be familiar with agency and non-conforming loan types as well as all of their designations

Equivalent combination of education and experience

Examples of Duties

Evaluate mortgage loan applications to ensure compliance with NOVA investors MI agency and other applicable guidelines within service standards

Evaluate Government and Conventional mortgage loan applications

Respond to questions regarding underwriting issues and concerns

Resolve issues with sales consultants and co-workers

Assure communication among loan officers processors escrowtitle sales agents and other stakeholders are current and effective to avoid delays

Maintain NOVA quality standards Knowledge and Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills

Ability to work independently and as part of a team

Page 7: CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS · External Job Openings Minimum Qualifications: achelor’s Degree in usiness or related field; At least five (5) years of experience

External Job Openings

o Works closely with development staff to review and discuss process design requirements o Understands process automation objectives to the degree that they can represent the business community to the

development staff and developer to the business community o Provides on-going support for established processes and workflows Provides a method for continually monitoring

and improving after project completion including collecting and analyzing metrics to measure results and participating in root cause analysis in order to recommend additional product enhancements or appropriate actions to improve productivity

o Works with the business community to coordinate facilitate and conduct user acceptance testing for Business Process initiatives as well as general system enhancements Provides feedback to the Tech Services team andor development staff on test results

o Collaborates with developers and Tech Services analysts to develop business roll-out plans and will provide support during and beyond the initial roll out period Act as liaison between Tech Services and Nova Home Loans by maintaining lines of communication and providing a streamlined point of contact for Tech Services Assists with efforts to define data access requirements data sharing and strategic objectives

o Assist in the definition and identification of data shared across the enterprise and the relationship of that data to business process capability and strategic objectives

Assist in the identification of business process improvement opportunities by conducting preliminary investigation for all project requests interviews and performs analysis including collecting and analyzing metrics to create business cases

Makes recommendations for system enhancements and assists in project prioritization

Other duties as assigned Knowledge Skills and Abilities

Excellent communication (oral and written) interpersonal and organizational skills

Ability to work well with a team in a fast paced constantly changing environment

Experience with process improvement methodologies and change management techniques

Strong analytical skills with experience of process orientation

Must be knowledgeable in all aspects of designing constructing and documenting business processes functions organizational structures business rules policies and procedures

Excellent analytical facilitation leadership and negotiation skills

Proficiency with Microsoft Suite including Word Excel Visio and PowerPoint

Experience with MS Project a plus

EXPEDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM LOCATION GREEN VALLEY BRANCH

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM The branch is a fast paced high energy heavy volume environment that is in need of an individual that can multi-task frequently switching between various duties noted below without skipping a beat while maintaining an exceptionally high level of customer service for both internal and external customers The ideal candidate will demonstrate initiative a desire to learn and a ldquocan-dordquo attitude The successful candidate will provide administrative clerical and receptionist support for the branchoffice This position has direct contact with customers and employees so excellent customer service skills are a must Minimum Qualifications

Requires a High School Diploma or GED

A minimum of one (1) year of work experience preferably in an office with a high call volume

External Job Openings

Previous experience using multi-line phone in a fast-paced corporate office environment is preferred not required

Bilingual Spanish is preferred Examples of Duties

Answers phones and provides assistance or transfer calls to appropriate person in a timely fashion

Greets clients vendors visitors and employees upon entering location in a professional and positive manner

Faxes documents as needed

Assists multiple department with filing and other administrative tasks

Assists with special projects as time permits

Makes client copies and receipt of fees when necessary

Oversees all mail-related functions for the office including sorts and distributes incoming mail to all suites logs in all TNT and courier packages delivers TNT and Fed-Ex prepares outgoing interoffice TNT prepares outgoing Fed-Ex packages posts outgoing mail brings outgoing mail to USPS receptacle and maintains postage meter

Pulls files and documentation from both onsite offsite retention areas as requested

Performs supply inventory and orders as necessary

Ensures that copiers faxes and printers are in good working order requests equipment service as needed Stock copiers faxes and printers with paper

Kitchen Clean Up ndash Weekly wipe downs and monthly deep cleans

Prepares all Nova Employee birthdays cards and sends them out to the branches and or mails them to remote employees

Creates birthday announcements through email and sends them out to Nova Corporate Branch

Completes Marketing Match

Faxes documents as needed

Oversees incoming faxes from web fax and forwards to appropriate persons

Receives client documents and makes copies if needed Fills out necessary forms and emails Loan Officers that the documents have been dropped off

Receives payments from clients and fills out receipt of fees forms and sends to Loan Servicing department

Other duties as assigned Knowledge Skills and Abilities

Excellent customer service skills

Knowledge of standard office policies and procedures

Ability to work both within a team environment and independently to prioritize tasks

Ability to type and comfortable on a computer

Ability to operate and manage high call volume on a multi-line phone system

Skill in the operation of a variety of office machines including personal computers telephones and copiers

Ability to multi-task and handle large amounts of requests

Effective oral and written communication skills

Excellent attention to detail skills

Demonstrated proficiency with computer programs such as Microsoft Word Excel and Outlook

FULFILLMENT CENTER ASSISTANT

LOCATIONTEAM CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate performs tasks to help ensure NOVA remains compliant on a daily basis in areas pertaining to ECOA requirements

External Job Openings

Minimum Qualifications

High School Diploma or GED

Must be proficient using a computer specifically MS Word MS Excel and Outlook

One year administrative experience in an office setting

Examples of Duties

Review submitted files and prepare disclosures based on RESPA requirements and NOVA policy

Review and re-disclose changes in circumstance as required by RESPA and NOVA policy

Run reports and process files to be ldquoadversedrdquo on a daily basis

Review and deliver valuations in accordance with ECOA requirements

Answer phone calls and respond to e-mails effectively in a timely manner

Other duties as assigned

Knowledge Skills and Abilities

Must be able to pay close attention to detail while working in a very fast-paced environment

Ability to adapt to an ever-changing industry

Ability to work effectively with a team to prioritize daily required functions and independently perform those assigned to them in a timely manner

Excellent customer service skills

Strong time management skills

Clear effective communication when requesting additional information or clarification with those outside the department

LOAN OFFICER ASSOCIATE

LOCATIONTEAM GILBERT FORUM FOR CHRIS LAWLER PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position originates mortgage loans and enhance business relationships which will generate future loans Consult and advise customers regarding which financial products best meet customersrsquo needs based upon detailed analysis Perform work directly related to the general business operations of the origination team NOVA and NOVArsquos customers Minimum Qualifications

Experience as a Loan Originator is required

Requires a Loan Originator License and the incumbent must maintain the license in good standing

Must have completed pre-education requirements and passed the Loan Originator test

High School Diploma or GED

Two (2) years of recent work experience as an Underwriter Processor Loan Officer Associate andor Loan Officer is preferred

Previous experience in a field requiring customer service preferred Examples of Duties

Deliver superb customer service including competently coordinating and directing all aspects of the loan process keeping the customer well informed of same and providing information and required documentation to customers in a timely manner

Exercise sound professional judgment in all matters related to NOVA including knowledge of products statutory and other requirements identifying client needs

Direct manage and coordinate all aspects of each individual loan that is originated from application to closing including all communications with the customer and the assigned processing team Adhere to NOVArsquos production plan policies and procedures

External Job Openings

Collecting and analyzing information regarding customerrsquos income assets investments or debts determining which financial product best meet the customerrsquos needs and financial circumstances advising the customer regarding the advantages and disadvantages of various financial products and credit options and marketing servicing or promoting financial products offered by NOVA

Assist Loan Officer with generating bona fide business leads and developing referral networks in order to locate prospective customers

Counsel and pre-qualify potential customers including the obtaining of complete and accurate loan application information analyzing such information and advising customers regarding all aspects of the loan process feasibility of granting loan and alternative financial products available

Collect and confirm the accuracy of all necessary supporting loan documentation including credit histories financial statements along with the appropriate fee and lock-in information and ensure all loans conform to all applicable terms and guidelines

Obtain pricing secure and lock precise loan terms and effectively communicate loan details and terms with clients review HUD-1 for accuracy prior to closing

Provide Loan Officer with regular status updates on assigned files

Responsible for researching products and underwriting guidelines stay informed of market trends and developments stay abreast of new types of loans and other financial services and products

Assist with database management and marketing projects as required

Responsible for understanding and complying with all laws rules and regulations pertaining to all types of mortgage loans

Other duties as assigned Knowledge Skills and Abilities

Knowledge of and strict compliance with all applicable federal state and local laws rules and regulations regarding all types of mortgage loans

Able to maintain high level of confidentiality regarding private trade secret andor proprietary information

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage tracking software

Effective oral and written communication skills excellent responsiveness to customers and NOVA personnel

Excellent attention to detail

Must be able to read write and speak in English

LOAN SERVICING SPECIALIST

LOCATION RIVER - ACCOUNTING PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will be responsible for all aspects of interim loan servicing responsibilities include loan servicing and sub-servicer monitoring loan servicing compliance and regulatory-related quality assurance The Loan Servicing Specialist will also have the responsibilities for all borrower related issues and escrow accounts escrow analysis and reporting distributing funds as needed and communications with borrowers investors other company departments and outside vendors regarding such issues

Minimum Qualifications

Must have a high school diploma or GED

One (1) to three (3) yearsrsquo experience of compliance experience in bankingfinancial institutes loan fulfillment compliance or lending operations or any equivalent combination of education experience andor training

Prior interim servicing or loan level accounting experience servicing rules related to servicing GSE Fannie Mae and Freddie Mac and Ginnie Mae loans preferred not required

Previous experience working in a highly centralized environment across multiple loan products preferred not required

External Job Openings

Examples of Duties

Responding to all inquiries relating to loan payments interest paid and other general payment questions

Responsible for providing prompt and accurate responses to both internal and external customer mortgage servicing questions inquires and concerns received by telephone and email

Prepare all requested documentation and board the loan to the sub servicer

Follow-up on all outstanding loan servicing issues in a timely manner either by phone email or in writing

Review delinquent accounts collect overdue payments and document borrower collection efforts

Follow company collection policies including submitting overdue account to outside collections agency when required

Produce monthly billing statement using the interim loan servicing module in the accounting system review all statements for accuracy and mail statements to borrowers

Produce pay-off andor payment history when requested by borrowers or employees

Collect all loan service related payments including monthly mortgage payments title checks and other miscellaneous deposits Endorse pass-through checks and send to investors Research and make sure any principal reduction is correct

Manage escrow requirements on loans held for investment (LHFI) and real estate owned making sure that the company is not exposed to potential risk as a result of delinquent taxes andor insurance

Maintain accurate escrow information on all loans serviced including LHFI and loans held for sale (LHFS) during the interim servicing period

Provide payoff statements and issue monthly statements to borrowers on loans serviced internally both for LHFI and LHFS

Research and make payments for property taxes mortgage insurance and home owners insurance when required Update borrowersrsquo accounts accordingly

Complete review and reconcile purchase advises daily including contacting investors for discrepancies discovered reviewing transfer letters and loss-payee letters

Participate in producing annual 1098 forms and reviewingdistributions of such

Assist with internal and external audits

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of general banking operations to include loan processing collateral insurance and related loan-specific requirements

Ability to analyze and provide guidance make recommendations andor escalates the issues to appropriate level of management

Knowledge of Mortgage industry related and local state and federal lending and quality control and compliance laws regulations and issues related to servicing mortgage loans

Proficiency in MS Excel and MS Word

Knowledge of mortgage accounting software

Ability to interact professionally with borrowers internal departments and branches vendors investors and other stakeholders

Ability to work independently and responsibly with little supervision and instruction but also work well in a team-oriented environment

Strong verbal and written communication skills

Ability to handle conflict

Ability to adapt to a changing environment

External Job Openings

PRE-CLOSER

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will work with Loan Officers Processors Underwriters and Escrow Officers to assist in the closing and

funding of mortgage loans

Minimum Qualifications

High School Diploma or GED

Minimum of two (2) years of related work experience or a combination of education and experience

Examples of Duties

Review loan documents to ensure accuracy and consistency throughout loan file address inconsistencies with processing staff

Review and audit loan documentation verify all underwriting conditions have been met

Review sort and stack closing loan documents for shipping

Verifications of employment

Communicate with Funder missing or incorrect items within closing package facilitate resolution of outstanding problems with documents

Review required documentation for Brokered Loans communicate outstanding requirements for Funding

Maintain high level of confidentiality

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communications skills

Ability to work independently and as part of a team

PROCESSOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION SCOTTSDALE

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION WEST LAS VEGAS

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM This position provides quality loan processing reviewing files for compliance to company standards and ensuring completeness for submission to Underwriting Contacts borrowers andor vendors to collect necessary documentation Acts as liaison between customers underwriters closers etc Minimum Qualifications

Must have a High School Diploma or GED and

A minimum of two (2) years of experience processing loans preferably recent experience

Previous experience in a field requiring customer service preferred

External Job Openings

Examples of Duties

Review files for completeness and accuracy

Verify accuracy of system input

Analyze file for program applicability

Review necessary documentation such as income and asset documentation credit report verifications appraisal report preliminary title report etc

Obtain accurate AUS findings

Contact borrowers to request additional documentation as needed Call clients to review closing figures prior to submission

Provide status updates to loan officers borrowers and agents

Coordinate all aspects of submission to underwriting documentation requests and satisfaction of closingfunding conditions Coordinate closings as needed

Submit files in a timely manner in accordance with company standards

Review pre-audit HUD1 to ensure accuracy Work with loan officer and title companies to resolve any discrepancies prior to closing

Prioritize work flow to ensure time sensitive files are handled in proper order

Assure compliance with all regulatory and governmental standards guidelines rules and regulations with all regulatory authorities federal or state ordinances and administrative regulations and statutes

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Ability to maintain high level of confidentiality regarding private trade secret andor proprietary information

Excellent attention to detail skills

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage loan origination software

Effective oral and written communication skills

Ability to work independently and as part of a team

PRODUCT DEVELOPMENT ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

Minimum Qualifications

High school diploma or GED and

One (1) year experience in the mortgage industry required

Computer proficiency with Microsoft Office programs including Excel and Word and

Social Media (LinkedIn Facebook Instagram) proficiency Examples of Duties

Participate in the research of new products enhancements to existing products and new correspondent and wholesale investor outlets and prepare research analysis reports

Develop and maintain product matrices to help guide loan decisions

Distribute product and guideline change communication to field

Maintain investor loan processes

Answer product questions by email andor the telephone

Maintain loan scenario and exception desk

External Job Openings

Review analyze and report competitorrsquos product offerings

Prepare Product Presentations and Present to Sales and Operational team members

Update department related product or service resources

Other duties as assigned Knowledge Skills and Abilities

Knowledge and understanding of the mortgage industry

Effective oral and written communication skills

Self-disciplined and motivated while working under a deadline

Organization and Time Management Skills to compile information and prepare reports within deadlines

Attention to detail and organization

QC AUDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The QC Auditor will review individual loan files selected for post-closing quality control review to ensure loans originated by NOVA Home Loans adhere to NOVA internal policy andor meets the requirements of NOVA investor and concerned regulatory agencies Minimum Qualifications

Minimum of two (2) years in conventional FHA VA and USDA loan underwriting andor Post-Closing Quality AssuranceQuality Control function in the mortgage banking industry

High school diploma or GED

Examples of Duties

Reviewanalyze individual loan files that have been approved by Underwriting to ensure the file meets loan program requirements Includes individual analysis of

o Loan application o Purchase contracts and addendums o Credit profile and report(s) o Debt and assets o Incomefinancial statementsdebt to income ratios o Loan valuesloan-to-value ratios o Appraisal reports o Title review o Collateral and supporting documentation

Identify loan deficiencies and evaluate the risk grade on each file reviewed

Communicate deficiencies notes in Share Point and individual asset review checklist

Escalate files with suspected fraud or misrepresentation issues for further review by the NOVA Risk team

Review early payment defaults

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of FHA Conventional and VA underwriting guidelines

Ability to communicate loan level issues clearly through concise but explanatory narrative

Strong analytical written and verbal communication skills

Knowledge of all federal state local compliance regulations to include Truth in lending Equal Credit Opportunity laws

Proficient in Windows based computer applications including Word and Excel

External Job Openings

Function independently with minimal supervision

UNDERWRITER

LOCATION ALL NOVA HOME BRANCH OFFICES PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will evaluate mortgage application to ensure compliance with NOVA investor MI agencies and other applicable guidelines

NOTE The successful candidate may work from the branch andor possibility of working remote Minimum Qualifications

High School Diploma or GED required

Minimum of five (5) years of underwriting experience is required

DE SAR VA Credit Approval and USDA required

Must be familiar with agency and non-conforming loan types as well as all of their designations

Equivalent combination of education and experience

Examples of Duties

Evaluate mortgage loan applications to ensure compliance with NOVA investors MI agency and other applicable guidelines within service standards

Evaluate Government and Conventional mortgage loan applications

Respond to questions regarding underwriting issues and concerns

Resolve issues with sales consultants and co-workers

Assure communication among loan officers processors escrowtitle sales agents and other stakeholders are current and effective to avoid delays

Maintain NOVA quality standards Knowledge and Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills

Ability to work independently and as part of a team

Page 8: CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS · External Job Openings Minimum Qualifications: achelor’s Degree in usiness or related field; At least five (5) years of experience

External Job Openings

Previous experience using multi-line phone in a fast-paced corporate office environment is preferred not required

Bilingual Spanish is preferred Examples of Duties

Answers phones and provides assistance or transfer calls to appropriate person in a timely fashion

Greets clients vendors visitors and employees upon entering location in a professional and positive manner

Faxes documents as needed

Assists multiple department with filing and other administrative tasks

Assists with special projects as time permits

Makes client copies and receipt of fees when necessary

Oversees all mail-related functions for the office including sorts and distributes incoming mail to all suites logs in all TNT and courier packages delivers TNT and Fed-Ex prepares outgoing interoffice TNT prepares outgoing Fed-Ex packages posts outgoing mail brings outgoing mail to USPS receptacle and maintains postage meter

Pulls files and documentation from both onsite offsite retention areas as requested

Performs supply inventory and orders as necessary

Ensures that copiers faxes and printers are in good working order requests equipment service as needed Stock copiers faxes and printers with paper

Kitchen Clean Up ndash Weekly wipe downs and monthly deep cleans

Prepares all Nova Employee birthdays cards and sends them out to the branches and or mails them to remote employees

Creates birthday announcements through email and sends them out to Nova Corporate Branch

Completes Marketing Match

Faxes documents as needed

Oversees incoming faxes from web fax and forwards to appropriate persons

Receives client documents and makes copies if needed Fills out necessary forms and emails Loan Officers that the documents have been dropped off

Receives payments from clients and fills out receipt of fees forms and sends to Loan Servicing department

Other duties as assigned Knowledge Skills and Abilities

Excellent customer service skills

Knowledge of standard office policies and procedures

Ability to work both within a team environment and independently to prioritize tasks

Ability to type and comfortable on a computer

Ability to operate and manage high call volume on a multi-line phone system

Skill in the operation of a variety of office machines including personal computers telephones and copiers

Ability to multi-task and handle large amounts of requests

Effective oral and written communication skills

Excellent attention to detail skills

Demonstrated proficiency with computer programs such as Microsoft Word Excel and Outlook

FULFILLMENT CENTER ASSISTANT

LOCATIONTEAM CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate performs tasks to help ensure NOVA remains compliant on a daily basis in areas pertaining to ECOA requirements

External Job Openings

Minimum Qualifications

High School Diploma or GED

Must be proficient using a computer specifically MS Word MS Excel and Outlook

One year administrative experience in an office setting

Examples of Duties

Review submitted files and prepare disclosures based on RESPA requirements and NOVA policy

Review and re-disclose changes in circumstance as required by RESPA and NOVA policy

Run reports and process files to be ldquoadversedrdquo on a daily basis

Review and deliver valuations in accordance with ECOA requirements

Answer phone calls and respond to e-mails effectively in a timely manner

Other duties as assigned

Knowledge Skills and Abilities

Must be able to pay close attention to detail while working in a very fast-paced environment

Ability to adapt to an ever-changing industry

Ability to work effectively with a team to prioritize daily required functions and independently perform those assigned to them in a timely manner

Excellent customer service skills

Strong time management skills

Clear effective communication when requesting additional information or clarification with those outside the department

LOAN OFFICER ASSOCIATE

LOCATIONTEAM GILBERT FORUM FOR CHRIS LAWLER PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position originates mortgage loans and enhance business relationships which will generate future loans Consult and advise customers regarding which financial products best meet customersrsquo needs based upon detailed analysis Perform work directly related to the general business operations of the origination team NOVA and NOVArsquos customers Minimum Qualifications

Experience as a Loan Originator is required

Requires a Loan Originator License and the incumbent must maintain the license in good standing

Must have completed pre-education requirements and passed the Loan Originator test

High School Diploma or GED

Two (2) years of recent work experience as an Underwriter Processor Loan Officer Associate andor Loan Officer is preferred

Previous experience in a field requiring customer service preferred Examples of Duties

Deliver superb customer service including competently coordinating and directing all aspects of the loan process keeping the customer well informed of same and providing information and required documentation to customers in a timely manner

Exercise sound professional judgment in all matters related to NOVA including knowledge of products statutory and other requirements identifying client needs

Direct manage and coordinate all aspects of each individual loan that is originated from application to closing including all communications with the customer and the assigned processing team Adhere to NOVArsquos production plan policies and procedures

External Job Openings

Collecting and analyzing information regarding customerrsquos income assets investments or debts determining which financial product best meet the customerrsquos needs and financial circumstances advising the customer regarding the advantages and disadvantages of various financial products and credit options and marketing servicing or promoting financial products offered by NOVA

Assist Loan Officer with generating bona fide business leads and developing referral networks in order to locate prospective customers

Counsel and pre-qualify potential customers including the obtaining of complete and accurate loan application information analyzing such information and advising customers regarding all aspects of the loan process feasibility of granting loan and alternative financial products available

Collect and confirm the accuracy of all necessary supporting loan documentation including credit histories financial statements along with the appropriate fee and lock-in information and ensure all loans conform to all applicable terms and guidelines

Obtain pricing secure and lock precise loan terms and effectively communicate loan details and terms with clients review HUD-1 for accuracy prior to closing

Provide Loan Officer with regular status updates on assigned files

Responsible for researching products and underwriting guidelines stay informed of market trends and developments stay abreast of new types of loans and other financial services and products

Assist with database management and marketing projects as required

Responsible for understanding and complying with all laws rules and regulations pertaining to all types of mortgage loans

Other duties as assigned Knowledge Skills and Abilities

Knowledge of and strict compliance with all applicable federal state and local laws rules and regulations regarding all types of mortgage loans

Able to maintain high level of confidentiality regarding private trade secret andor proprietary information

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage tracking software

Effective oral and written communication skills excellent responsiveness to customers and NOVA personnel

Excellent attention to detail

Must be able to read write and speak in English

LOAN SERVICING SPECIALIST

LOCATION RIVER - ACCOUNTING PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will be responsible for all aspects of interim loan servicing responsibilities include loan servicing and sub-servicer monitoring loan servicing compliance and regulatory-related quality assurance The Loan Servicing Specialist will also have the responsibilities for all borrower related issues and escrow accounts escrow analysis and reporting distributing funds as needed and communications with borrowers investors other company departments and outside vendors regarding such issues

Minimum Qualifications

Must have a high school diploma or GED

One (1) to three (3) yearsrsquo experience of compliance experience in bankingfinancial institutes loan fulfillment compliance or lending operations or any equivalent combination of education experience andor training

Prior interim servicing or loan level accounting experience servicing rules related to servicing GSE Fannie Mae and Freddie Mac and Ginnie Mae loans preferred not required

Previous experience working in a highly centralized environment across multiple loan products preferred not required

External Job Openings

Examples of Duties

Responding to all inquiries relating to loan payments interest paid and other general payment questions

Responsible for providing prompt and accurate responses to both internal and external customer mortgage servicing questions inquires and concerns received by telephone and email

Prepare all requested documentation and board the loan to the sub servicer

Follow-up on all outstanding loan servicing issues in a timely manner either by phone email or in writing

Review delinquent accounts collect overdue payments and document borrower collection efforts

Follow company collection policies including submitting overdue account to outside collections agency when required

Produce monthly billing statement using the interim loan servicing module in the accounting system review all statements for accuracy and mail statements to borrowers

Produce pay-off andor payment history when requested by borrowers or employees

Collect all loan service related payments including monthly mortgage payments title checks and other miscellaneous deposits Endorse pass-through checks and send to investors Research and make sure any principal reduction is correct

Manage escrow requirements on loans held for investment (LHFI) and real estate owned making sure that the company is not exposed to potential risk as a result of delinquent taxes andor insurance

Maintain accurate escrow information on all loans serviced including LHFI and loans held for sale (LHFS) during the interim servicing period

Provide payoff statements and issue monthly statements to borrowers on loans serviced internally both for LHFI and LHFS

Research and make payments for property taxes mortgage insurance and home owners insurance when required Update borrowersrsquo accounts accordingly

Complete review and reconcile purchase advises daily including contacting investors for discrepancies discovered reviewing transfer letters and loss-payee letters

Participate in producing annual 1098 forms and reviewingdistributions of such

Assist with internal and external audits

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of general banking operations to include loan processing collateral insurance and related loan-specific requirements

Ability to analyze and provide guidance make recommendations andor escalates the issues to appropriate level of management

Knowledge of Mortgage industry related and local state and federal lending and quality control and compliance laws regulations and issues related to servicing mortgage loans

Proficiency in MS Excel and MS Word

Knowledge of mortgage accounting software

Ability to interact professionally with borrowers internal departments and branches vendors investors and other stakeholders

Ability to work independently and responsibly with little supervision and instruction but also work well in a team-oriented environment

Strong verbal and written communication skills

Ability to handle conflict

Ability to adapt to a changing environment

External Job Openings

PRE-CLOSER

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will work with Loan Officers Processors Underwriters and Escrow Officers to assist in the closing and

funding of mortgage loans

Minimum Qualifications

High School Diploma or GED

Minimum of two (2) years of related work experience or a combination of education and experience

Examples of Duties

Review loan documents to ensure accuracy and consistency throughout loan file address inconsistencies with processing staff

Review and audit loan documentation verify all underwriting conditions have been met

Review sort and stack closing loan documents for shipping

Verifications of employment

Communicate with Funder missing or incorrect items within closing package facilitate resolution of outstanding problems with documents

Review required documentation for Brokered Loans communicate outstanding requirements for Funding

Maintain high level of confidentiality

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communications skills

Ability to work independently and as part of a team

PROCESSOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION SCOTTSDALE

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION WEST LAS VEGAS

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM This position provides quality loan processing reviewing files for compliance to company standards and ensuring completeness for submission to Underwriting Contacts borrowers andor vendors to collect necessary documentation Acts as liaison between customers underwriters closers etc Minimum Qualifications

Must have a High School Diploma or GED and

A minimum of two (2) years of experience processing loans preferably recent experience

Previous experience in a field requiring customer service preferred

External Job Openings

Examples of Duties

Review files for completeness and accuracy

Verify accuracy of system input

Analyze file for program applicability

Review necessary documentation such as income and asset documentation credit report verifications appraisal report preliminary title report etc

Obtain accurate AUS findings

Contact borrowers to request additional documentation as needed Call clients to review closing figures prior to submission

Provide status updates to loan officers borrowers and agents

Coordinate all aspects of submission to underwriting documentation requests and satisfaction of closingfunding conditions Coordinate closings as needed

Submit files in a timely manner in accordance with company standards

Review pre-audit HUD1 to ensure accuracy Work with loan officer and title companies to resolve any discrepancies prior to closing

Prioritize work flow to ensure time sensitive files are handled in proper order

Assure compliance with all regulatory and governmental standards guidelines rules and regulations with all regulatory authorities federal or state ordinances and administrative regulations and statutes

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Ability to maintain high level of confidentiality regarding private trade secret andor proprietary information

Excellent attention to detail skills

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage loan origination software

Effective oral and written communication skills

Ability to work independently and as part of a team

PRODUCT DEVELOPMENT ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

Minimum Qualifications

High school diploma or GED and

One (1) year experience in the mortgage industry required

Computer proficiency with Microsoft Office programs including Excel and Word and

Social Media (LinkedIn Facebook Instagram) proficiency Examples of Duties

Participate in the research of new products enhancements to existing products and new correspondent and wholesale investor outlets and prepare research analysis reports

Develop and maintain product matrices to help guide loan decisions

Distribute product and guideline change communication to field

Maintain investor loan processes

Answer product questions by email andor the telephone

Maintain loan scenario and exception desk

External Job Openings

Review analyze and report competitorrsquos product offerings

Prepare Product Presentations and Present to Sales and Operational team members

Update department related product or service resources

Other duties as assigned Knowledge Skills and Abilities

Knowledge and understanding of the mortgage industry

Effective oral and written communication skills

Self-disciplined and motivated while working under a deadline

Organization and Time Management Skills to compile information and prepare reports within deadlines

Attention to detail and organization

QC AUDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The QC Auditor will review individual loan files selected for post-closing quality control review to ensure loans originated by NOVA Home Loans adhere to NOVA internal policy andor meets the requirements of NOVA investor and concerned regulatory agencies Minimum Qualifications

Minimum of two (2) years in conventional FHA VA and USDA loan underwriting andor Post-Closing Quality AssuranceQuality Control function in the mortgage banking industry

High school diploma or GED

Examples of Duties

Reviewanalyze individual loan files that have been approved by Underwriting to ensure the file meets loan program requirements Includes individual analysis of

o Loan application o Purchase contracts and addendums o Credit profile and report(s) o Debt and assets o Incomefinancial statementsdebt to income ratios o Loan valuesloan-to-value ratios o Appraisal reports o Title review o Collateral and supporting documentation

Identify loan deficiencies and evaluate the risk grade on each file reviewed

Communicate deficiencies notes in Share Point and individual asset review checklist

Escalate files with suspected fraud or misrepresentation issues for further review by the NOVA Risk team

Review early payment defaults

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of FHA Conventional and VA underwriting guidelines

Ability to communicate loan level issues clearly through concise but explanatory narrative

Strong analytical written and verbal communication skills

Knowledge of all federal state local compliance regulations to include Truth in lending Equal Credit Opportunity laws

Proficient in Windows based computer applications including Word and Excel

External Job Openings

Function independently with minimal supervision

UNDERWRITER

LOCATION ALL NOVA HOME BRANCH OFFICES PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will evaluate mortgage application to ensure compliance with NOVA investor MI agencies and other applicable guidelines

NOTE The successful candidate may work from the branch andor possibility of working remote Minimum Qualifications

High School Diploma or GED required

Minimum of five (5) years of underwriting experience is required

DE SAR VA Credit Approval and USDA required

Must be familiar with agency and non-conforming loan types as well as all of their designations

Equivalent combination of education and experience

Examples of Duties

Evaluate mortgage loan applications to ensure compliance with NOVA investors MI agency and other applicable guidelines within service standards

Evaluate Government and Conventional mortgage loan applications

Respond to questions regarding underwriting issues and concerns

Resolve issues with sales consultants and co-workers

Assure communication among loan officers processors escrowtitle sales agents and other stakeholders are current and effective to avoid delays

Maintain NOVA quality standards Knowledge and Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills

Ability to work independently and as part of a team

Page 9: CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS · External Job Openings Minimum Qualifications: achelor’s Degree in usiness or related field; At least five (5) years of experience

External Job Openings

Minimum Qualifications

High School Diploma or GED

Must be proficient using a computer specifically MS Word MS Excel and Outlook

One year administrative experience in an office setting

Examples of Duties

Review submitted files and prepare disclosures based on RESPA requirements and NOVA policy

Review and re-disclose changes in circumstance as required by RESPA and NOVA policy

Run reports and process files to be ldquoadversedrdquo on a daily basis

Review and deliver valuations in accordance with ECOA requirements

Answer phone calls and respond to e-mails effectively in a timely manner

Other duties as assigned

Knowledge Skills and Abilities

Must be able to pay close attention to detail while working in a very fast-paced environment

Ability to adapt to an ever-changing industry

Ability to work effectively with a team to prioritize daily required functions and independently perform those assigned to them in a timely manner

Excellent customer service skills

Strong time management skills

Clear effective communication when requesting additional information or clarification with those outside the department

LOAN OFFICER ASSOCIATE

LOCATIONTEAM GILBERT FORUM FOR CHRIS LAWLER PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position originates mortgage loans and enhance business relationships which will generate future loans Consult and advise customers regarding which financial products best meet customersrsquo needs based upon detailed analysis Perform work directly related to the general business operations of the origination team NOVA and NOVArsquos customers Minimum Qualifications

Experience as a Loan Originator is required

Requires a Loan Originator License and the incumbent must maintain the license in good standing

Must have completed pre-education requirements and passed the Loan Originator test

High School Diploma or GED

Two (2) years of recent work experience as an Underwriter Processor Loan Officer Associate andor Loan Officer is preferred

Previous experience in a field requiring customer service preferred Examples of Duties

Deliver superb customer service including competently coordinating and directing all aspects of the loan process keeping the customer well informed of same and providing information and required documentation to customers in a timely manner

Exercise sound professional judgment in all matters related to NOVA including knowledge of products statutory and other requirements identifying client needs

Direct manage and coordinate all aspects of each individual loan that is originated from application to closing including all communications with the customer and the assigned processing team Adhere to NOVArsquos production plan policies and procedures

External Job Openings

Collecting and analyzing information regarding customerrsquos income assets investments or debts determining which financial product best meet the customerrsquos needs and financial circumstances advising the customer regarding the advantages and disadvantages of various financial products and credit options and marketing servicing or promoting financial products offered by NOVA

Assist Loan Officer with generating bona fide business leads and developing referral networks in order to locate prospective customers

Counsel and pre-qualify potential customers including the obtaining of complete and accurate loan application information analyzing such information and advising customers regarding all aspects of the loan process feasibility of granting loan and alternative financial products available

Collect and confirm the accuracy of all necessary supporting loan documentation including credit histories financial statements along with the appropriate fee and lock-in information and ensure all loans conform to all applicable terms and guidelines

Obtain pricing secure and lock precise loan terms and effectively communicate loan details and terms with clients review HUD-1 for accuracy prior to closing

Provide Loan Officer with regular status updates on assigned files

Responsible for researching products and underwriting guidelines stay informed of market trends and developments stay abreast of new types of loans and other financial services and products

Assist with database management and marketing projects as required

Responsible for understanding and complying with all laws rules and regulations pertaining to all types of mortgage loans

Other duties as assigned Knowledge Skills and Abilities

Knowledge of and strict compliance with all applicable federal state and local laws rules and regulations regarding all types of mortgage loans

Able to maintain high level of confidentiality regarding private trade secret andor proprietary information

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage tracking software

Effective oral and written communication skills excellent responsiveness to customers and NOVA personnel

Excellent attention to detail

Must be able to read write and speak in English

LOAN SERVICING SPECIALIST

LOCATION RIVER - ACCOUNTING PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will be responsible for all aspects of interim loan servicing responsibilities include loan servicing and sub-servicer monitoring loan servicing compliance and regulatory-related quality assurance The Loan Servicing Specialist will also have the responsibilities for all borrower related issues and escrow accounts escrow analysis and reporting distributing funds as needed and communications with borrowers investors other company departments and outside vendors regarding such issues

Minimum Qualifications

Must have a high school diploma or GED

One (1) to three (3) yearsrsquo experience of compliance experience in bankingfinancial institutes loan fulfillment compliance or lending operations or any equivalent combination of education experience andor training

Prior interim servicing or loan level accounting experience servicing rules related to servicing GSE Fannie Mae and Freddie Mac and Ginnie Mae loans preferred not required

Previous experience working in a highly centralized environment across multiple loan products preferred not required

External Job Openings

Examples of Duties

Responding to all inquiries relating to loan payments interest paid and other general payment questions

Responsible for providing prompt and accurate responses to both internal and external customer mortgage servicing questions inquires and concerns received by telephone and email

Prepare all requested documentation and board the loan to the sub servicer

Follow-up on all outstanding loan servicing issues in a timely manner either by phone email or in writing

Review delinquent accounts collect overdue payments and document borrower collection efforts

Follow company collection policies including submitting overdue account to outside collections agency when required

Produce monthly billing statement using the interim loan servicing module in the accounting system review all statements for accuracy and mail statements to borrowers

Produce pay-off andor payment history when requested by borrowers or employees

Collect all loan service related payments including monthly mortgage payments title checks and other miscellaneous deposits Endorse pass-through checks and send to investors Research and make sure any principal reduction is correct

Manage escrow requirements on loans held for investment (LHFI) and real estate owned making sure that the company is not exposed to potential risk as a result of delinquent taxes andor insurance

Maintain accurate escrow information on all loans serviced including LHFI and loans held for sale (LHFS) during the interim servicing period

Provide payoff statements and issue monthly statements to borrowers on loans serviced internally both for LHFI and LHFS

Research and make payments for property taxes mortgage insurance and home owners insurance when required Update borrowersrsquo accounts accordingly

Complete review and reconcile purchase advises daily including contacting investors for discrepancies discovered reviewing transfer letters and loss-payee letters

Participate in producing annual 1098 forms and reviewingdistributions of such

Assist with internal and external audits

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of general banking operations to include loan processing collateral insurance and related loan-specific requirements

Ability to analyze and provide guidance make recommendations andor escalates the issues to appropriate level of management

Knowledge of Mortgage industry related and local state and federal lending and quality control and compliance laws regulations and issues related to servicing mortgage loans

Proficiency in MS Excel and MS Word

Knowledge of mortgage accounting software

Ability to interact professionally with borrowers internal departments and branches vendors investors and other stakeholders

Ability to work independently and responsibly with little supervision and instruction but also work well in a team-oriented environment

Strong verbal and written communication skills

Ability to handle conflict

Ability to adapt to a changing environment

External Job Openings

PRE-CLOSER

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will work with Loan Officers Processors Underwriters and Escrow Officers to assist in the closing and

funding of mortgage loans

Minimum Qualifications

High School Diploma or GED

Minimum of two (2) years of related work experience or a combination of education and experience

Examples of Duties

Review loan documents to ensure accuracy and consistency throughout loan file address inconsistencies with processing staff

Review and audit loan documentation verify all underwriting conditions have been met

Review sort and stack closing loan documents for shipping

Verifications of employment

Communicate with Funder missing or incorrect items within closing package facilitate resolution of outstanding problems with documents

Review required documentation for Brokered Loans communicate outstanding requirements for Funding

Maintain high level of confidentiality

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communications skills

Ability to work independently and as part of a team

PROCESSOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION SCOTTSDALE

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION WEST LAS VEGAS

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM This position provides quality loan processing reviewing files for compliance to company standards and ensuring completeness for submission to Underwriting Contacts borrowers andor vendors to collect necessary documentation Acts as liaison between customers underwriters closers etc Minimum Qualifications

Must have a High School Diploma or GED and

A minimum of two (2) years of experience processing loans preferably recent experience

Previous experience in a field requiring customer service preferred

External Job Openings

Examples of Duties

Review files for completeness and accuracy

Verify accuracy of system input

Analyze file for program applicability

Review necessary documentation such as income and asset documentation credit report verifications appraisal report preliminary title report etc

Obtain accurate AUS findings

Contact borrowers to request additional documentation as needed Call clients to review closing figures prior to submission

Provide status updates to loan officers borrowers and agents

Coordinate all aspects of submission to underwriting documentation requests and satisfaction of closingfunding conditions Coordinate closings as needed

Submit files in a timely manner in accordance with company standards

Review pre-audit HUD1 to ensure accuracy Work with loan officer and title companies to resolve any discrepancies prior to closing

Prioritize work flow to ensure time sensitive files are handled in proper order

Assure compliance with all regulatory and governmental standards guidelines rules and regulations with all regulatory authorities federal or state ordinances and administrative regulations and statutes

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Ability to maintain high level of confidentiality regarding private trade secret andor proprietary information

Excellent attention to detail skills

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage loan origination software

Effective oral and written communication skills

Ability to work independently and as part of a team

PRODUCT DEVELOPMENT ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

Minimum Qualifications

High school diploma or GED and

One (1) year experience in the mortgage industry required

Computer proficiency with Microsoft Office programs including Excel and Word and

Social Media (LinkedIn Facebook Instagram) proficiency Examples of Duties

Participate in the research of new products enhancements to existing products and new correspondent and wholesale investor outlets and prepare research analysis reports

Develop and maintain product matrices to help guide loan decisions

Distribute product and guideline change communication to field

Maintain investor loan processes

Answer product questions by email andor the telephone

Maintain loan scenario and exception desk

External Job Openings

Review analyze and report competitorrsquos product offerings

Prepare Product Presentations and Present to Sales and Operational team members

Update department related product or service resources

Other duties as assigned Knowledge Skills and Abilities

Knowledge and understanding of the mortgage industry

Effective oral and written communication skills

Self-disciplined and motivated while working under a deadline

Organization and Time Management Skills to compile information and prepare reports within deadlines

Attention to detail and organization

QC AUDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The QC Auditor will review individual loan files selected for post-closing quality control review to ensure loans originated by NOVA Home Loans adhere to NOVA internal policy andor meets the requirements of NOVA investor and concerned regulatory agencies Minimum Qualifications

Minimum of two (2) years in conventional FHA VA and USDA loan underwriting andor Post-Closing Quality AssuranceQuality Control function in the mortgage banking industry

High school diploma or GED

Examples of Duties

Reviewanalyze individual loan files that have been approved by Underwriting to ensure the file meets loan program requirements Includes individual analysis of

o Loan application o Purchase contracts and addendums o Credit profile and report(s) o Debt and assets o Incomefinancial statementsdebt to income ratios o Loan valuesloan-to-value ratios o Appraisal reports o Title review o Collateral and supporting documentation

Identify loan deficiencies and evaluate the risk grade on each file reviewed

Communicate deficiencies notes in Share Point and individual asset review checklist

Escalate files with suspected fraud or misrepresentation issues for further review by the NOVA Risk team

Review early payment defaults

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of FHA Conventional and VA underwriting guidelines

Ability to communicate loan level issues clearly through concise but explanatory narrative

Strong analytical written and verbal communication skills

Knowledge of all federal state local compliance regulations to include Truth in lending Equal Credit Opportunity laws

Proficient in Windows based computer applications including Word and Excel

External Job Openings

Function independently with minimal supervision

UNDERWRITER

LOCATION ALL NOVA HOME BRANCH OFFICES PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will evaluate mortgage application to ensure compliance with NOVA investor MI agencies and other applicable guidelines

NOTE The successful candidate may work from the branch andor possibility of working remote Minimum Qualifications

High School Diploma or GED required

Minimum of five (5) years of underwriting experience is required

DE SAR VA Credit Approval and USDA required

Must be familiar with agency and non-conforming loan types as well as all of their designations

Equivalent combination of education and experience

Examples of Duties

Evaluate mortgage loan applications to ensure compliance with NOVA investors MI agency and other applicable guidelines within service standards

Evaluate Government and Conventional mortgage loan applications

Respond to questions regarding underwriting issues and concerns

Resolve issues with sales consultants and co-workers

Assure communication among loan officers processors escrowtitle sales agents and other stakeholders are current and effective to avoid delays

Maintain NOVA quality standards Knowledge and Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills

Ability to work independently and as part of a team

Page 10: CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS · External Job Openings Minimum Qualifications: achelor’s Degree in usiness or related field; At least five (5) years of experience

External Job Openings

Collecting and analyzing information regarding customerrsquos income assets investments or debts determining which financial product best meet the customerrsquos needs and financial circumstances advising the customer regarding the advantages and disadvantages of various financial products and credit options and marketing servicing or promoting financial products offered by NOVA

Assist Loan Officer with generating bona fide business leads and developing referral networks in order to locate prospective customers

Counsel and pre-qualify potential customers including the obtaining of complete and accurate loan application information analyzing such information and advising customers regarding all aspects of the loan process feasibility of granting loan and alternative financial products available

Collect and confirm the accuracy of all necessary supporting loan documentation including credit histories financial statements along with the appropriate fee and lock-in information and ensure all loans conform to all applicable terms and guidelines

Obtain pricing secure and lock precise loan terms and effectively communicate loan details and terms with clients review HUD-1 for accuracy prior to closing

Provide Loan Officer with regular status updates on assigned files

Responsible for researching products and underwriting guidelines stay informed of market trends and developments stay abreast of new types of loans and other financial services and products

Assist with database management and marketing projects as required

Responsible for understanding and complying with all laws rules and regulations pertaining to all types of mortgage loans

Other duties as assigned Knowledge Skills and Abilities

Knowledge of and strict compliance with all applicable federal state and local laws rules and regulations regarding all types of mortgage loans

Able to maintain high level of confidentiality regarding private trade secret andor proprietary information

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage tracking software

Effective oral and written communication skills excellent responsiveness to customers and NOVA personnel

Excellent attention to detail

Must be able to read write and speak in English

LOAN SERVICING SPECIALIST

LOCATION RIVER - ACCOUNTING PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will be responsible for all aspects of interim loan servicing responsibilities include loan servicing and sub-servicer monitoring loan servicing compliance and regulatory-related quality assurance The Loan Servicing Specialist will also have the responsibilities for all borrower related issues and escrow accounts escrow analysis and reporting distributing funds as needed and communications with borrowers investors other company departments and outside vendors regarding such issues

Minimum Qualifications

Must have a high school diploma or GED

One (1) to three (3) yearsrsquo experience of compliance experience in bankingfinancial institutes loan fulfillment compliance or lending operations or any equivalent combination of education experience andor training

Prior interim servicing or loan level accounting experience servicing rules related to servicing GSE Fannie Mae and Freddie Mac and Ginnie Mae loans preferred not required

Previous experience working in a highly centralized environment across multiple loan products preferred not required

External Job Openings

Examples of Duties

Responding to all inquiries relating to loan payments interest paid and other general payment questions

Responsible for providing prompt and accurate responses to both internal and external customer mortgage servicing questions inquires and concerns received by telephone and email

Prepare all requested documentation and board the loan to the sub servicer

Follow-up on all outstanding loan servicing issues in a timely manner either by phone email or in writing

Review delinquent accounts collect overdue payments and document borrower collection efforts

Follow company collection policies including submitting overdue account to outside collections agency when required

Produce monthly billing statement using the interim loan servicing module in the accounting system review all statements for accuracy and mail statements to borrowers

Produce pay-off andor payment history when requested by borrowers or employees

Collect all loan service related payments including monthly mortgage payments title checks and other miscellaneous deposits Endorse pass-through checks and send to investors Research and make sure any principal reduction is correct

Manage escrow requirements on loans held for investment (LHFI) and real estate owned making sure that the company is not exposed to potential risk as a result of delinquent taxes andor insurance

Maintain accurate escrow information on all loans serviced including LHFI and loans held for sale (LHFS) during the interim servicing period

Provide payoff statements and issue monthly statements to borrowers on loans serviced internally both for LHFI and LHFS

Research and make payments for property taxes mortgage insurance and home owners insurance when required Update borrowersrsquo accounts accordingly

Complete review and reconcile purchase advises daily including contacting investors for discrepancies discovered reviewing transfer letters and loss-payee letters

Participate in producing annual 1098 forms and reviewingdistributions of such

Assist with internal and external audits

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of general banking operations to include loan processing collateral insurance and related loan-specific requirements

Ability to analyze and provide guidance make recommendations andor escalates the issues to appropriate level of management

Knowledge of Mortgage industry related and local state and federal lending and quality control and compliance laws regulations and issues related to servicing mortgage loans

Proficiency in MS Excel and MS Word

Knowledge of mortgage accounting software

Ability to interact professionally with borrowers internal departments and branches vendors investors and other stakeholders

Ability to work independently and responsibly with little supervision and instruction but also work well in a team-oriented environment

Strong verbal and written communication skills

Ability to handle conflict

Ability to adapt to a changing environment

External Job Openings

PRE-CLOSER

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will work with Loan Officers Processors Underwriters and Escrow Officers to assist in the closing and

funding of mortgage loans

Minimum Qualifications

High School Diploma or GED

Minimum of two (2) years of related work experience or a combination of education and experience

Examples of Duties

Review loan documents to ensure accuracy and consistency throughout loan file address inconsistencies with processing staff

Review and audit loan documentation verify all underwriting conditions have been met

Review sort and stack closing loan documents for shipping

Verifications of employment

Communicate with Funder missing or incorrect items within closing package facilitate resolution of outstanding problems with documents

Review required documentation for Brokered Loans communicate outstanding requirements for Funding

Maintain high level of confidentiality

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communications skills

Ability to work independently and as part of a team

PROCESSOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION SCOTTSDALE

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION WEST LAS VEGAS

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM This position provides quality loan processing reviewing files for compliance to company standards and ensuring completeness for submission to Underwriting Contacts borrowers andor vendors to collect necessary documentation Acts as liaison between customers underwriters closers etc Minimum Qualifications

Must have a High School Diploma or GED and

A minimum of two (2) years of experience processing loans preferably recent experience

Previous experience in a field requiring customer service preferred

External Job Openings

Examples of Duties

Review files for completeness and accuracy

Verify accuracy of system input

Analyze file for program applicability

Review necessary documentation such as income and asset documentation credit report verifications appraisal report preliminary title report etc

Obtain accurate AUS findings

Contact borrowers to request additional documentation as needed Call clients to review closing figures prior to submission

Provide status updates to loan officers borrowers and agents

Coordinate all aspects of submission to underwriting documentation requests and satisfaction of closingfunding conditions Coordinate closings as needed

Submit files in a timely manner in accordance with company standards

Review pre-audit HUD1 to ensure accuracy Work with loan officer and title companies to resolve any discrepancies prior to closing

Prioritize work flow to ensure time sensitive files are handled in proper order

Assure compliance with all regulatory and governmental standards guidelines rules and regulations with all regulatory authorities federal or state ordinances and administrative regulations and statutes

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Ability to maintain high level of confidentiality regarding private trade secret andor proprietary information

Excellent attention to detail skills

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage loan origination software

Effective oral and written communication skills

Ability to work independently and as part of a team

PRODUCT DEVELOPMENT ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

Minimum Qualifications

High school diploma or GED and

One (1) year experience in the mortgage industry required

Computer proficiency with Microsoft Office programs including Excel and Word and

Social Media (LinkedIn Facebook Instagram) proficiency Examples of Duties

Participate in the research of new products enhancements to existing products and new correspondent and wholesale investor outlets and prepare research analysis reports

Develop and maintain product matrices to help guide loan decisions

Distribute product and guideline change communication to field

Maintain investor loan processes

Answer product questions by email andor the telephone

Maintain loan scenario and exception desk

External Job Openings

Review analyze and report competitorrsquos product offerings

Prepare Product Presentations and Present to Sales and Operational team members

Update department related product or service resources

Other duties as assigned Knowledge Skills and Abilities

Knowledge and understanding of the mortgage industry

Effective oral and written communication skills

Self-disciplined and motivated while working under a deadline

Organization and Time Management Skills to compile information and prepare reports within deadlines

Attention to detail and organization

QC AUDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The QC Auditor will review individual loan files selected for post-closing quality control review to ensure loans originated by NOVA Home Loans adhere to NOVA internal policy andor meets the requirements of NOVA investor and concerned regulatory agencies Minimum Qualifications

Minimum of two (2) years in conventional FHA VA and USDA loan underwriting andor Post-Closing Quality AssuranceQuality Control function in the mortgage banking industry

High school diploma or GED

Examples of Duties

Reviewanalyze individual loan files that have been approved by Underwriting to ensure the file meets loan program requirements Includes individual analysis of

o Loan application o Purchase contracts and addendums o Credit profile and report(s) o Debt and assets o Incomefinancial statementsdebt to income ratios o Loan valuesloan-to-value ratios o Appraisal reports o Title review o Collateral and supporting documentation

Identify loan deficiencies and evaluate the risk grade on each file reviewed

Communicate deficiencies notes in Share Point and individual asset review checklist

Escalate files with suspected fraud or misrepresentation issues for further review by the NOVA Risk team

Review early payment defaults

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of FHA Conventional and VA underwriting guidelines

Ability to communicate loan level issues clearly through concise but explanatory narrative

Strong analytical written and verbal communication skills

Knowledge of all federal state local compliance regulations to include Truth in lending Equal Credit Opportunity laws

Proficient in Windows based computer applications including Word and Excel

External Job Openings

Function independently with minimal supervision

UNDERWRITER

LOCATION ALL NOVA HOME BRANCH OFFICES PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will evaluate mortgage application to ensure compliance with NOVA investor MI agencies and other applicable guidelines

NOTE The successful candidate may work from the branch andor possibility of working remote Minimum Qualifications

High School Diploma or GED required

Minimum of five (5) years of underwriting experience is required

DE SAR VA Credit Approval and USDA required

Must be familiar with agency and non-conforming loan types as well as all of their designations

Equivalent combination of education and experience

Examples of Duties

Evaluate mortgage loan applications to ensure compliance with NOVA investors MI agency and other applicable guidelines within service standards

Evaluate Government and Conventional mortgage loan applications

Respond to questions regarding underwriting issues and concerns

Resolve issues with sales consultants and co-workers

Assure communication among loan officers processors escrowtitle sales agents and other stakeholders are current and effective to avoid delays

Maintain NOVA quality standards Knowledge and Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills

Ability to work independently and as part of a team

Page 11: CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS · External Job Openings Minimum Qualifications: achelor’s Degree in usiness or related field; At least five (5) years of experience

External Job Openings

Examples of Duties

Responding to all inquiries relating to loan payments interest paid and other general payment questions

Responsible for providing prompt and accurate responses to both internal and external customer mortgage servicing questions inquires and concerns received by telephone and email

Prepare all requested documentation and board the loan to the sub servicer

Follow-up on all outstanding loan servicing issues in a timely manner either by phone email or in writing

Review delinquent accounts collect overdue payments and document borrower collection efforts

Follow company collection policies including submitting overdue account to outside collections agency when required

Produce monthly billing statement using the interim loan servicing module in the accounting system review all statements for accuracy and mail statements to borrowers

Produce pay-off andor payment history when requested by borrowers or employees

Collect all loan service related payments including monthly mortgage payments title checks and other miscellaneous deposits Endorse pass-through checks and send to investors Research and make sure any principal reduction is correct

Manage escrow requirements on loans held for investment (LHFI) and real estate owned making sure that the company is not exposed to potential risk as a result of delinquent taxes andor insurance

Maintain accurate escrow information on all loans serviced including LHFI and loans held for sale (LHFS) during the interim servicing period

Provide payoff statements and issue monthly statements to borrowers on loans serviced internally both for LHFI and LHFS

Research and make payments for property taxes mortgage insurance and home owners insurance when required Update borrowersrsquo accounts accordingly

Complete review and reconcile purchase advises daily including contacting investors for discrepancies discovered reviewing transfer letters and loss-payee letters

Participate in producing annual 1098 forms and reviewingdistributions of such

Assist with internal and external audits

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of general banking operations to include loan processing collateral insurance and related loan-specific requirements

Ability to analyze and provide guidance make recommendations andor escalates the issues to appropriate level of management

Knowledge of Mortgage industry related and local state and federal lending and quality control and compliance laws regulations and issues related to servicing mortgage loans

Proficiency in MS Excel and MS Word

Knowledge of mortgage accounting software

Ability to interact professionally with borrowers internal departments and branches vendors investors and other stakeholders

Ability to work independently and responsibly with little supervision and instruction but also work well in a team-oriented environment

Strong verbal and written communication skills

Ability to handle conflict

Ability to adapt to a changing environment

External Job Openings

PRE-CLOSER

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will work with Loan Officers Processors Underwriters and Escrow Officers to assist in the closing and

funding of mortgage loans

Minimum Qualifications

High School Diploma or GED

Minimum of two (2) years of related work experience or a combination of education and experience

Examples of Duties

Review loan documents to ensure accuracy and consistency throughout loan file address inconsistencies with processing staff

Review and audit loan documentation verify all underwriting conditions have been met

Review sort and stack closing loan documents for shipping

Verifications of employment

Communicate with Funder missing or incorrect items within closing package facilitate resolution of outstanding problems with documents

Review required documentation for Brokered Loans communicate outstanding requirements for Funding

Maintain high level of confidentiality

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communications skills

Ability to work independently and as part of a team

PROCESSOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION SCOTTSDALE

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION WEST LAS VEGAS

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM This position provides quality loan processing reviewing files for compliance to company standards and ensuring completeness for submission to Underwriting Contacts borrowers andor vendors to collect necessary documentation Acts as liaison between customers underwriters closers etc Minimum Qualifications

Must have a High School Diploma or GED and

A minimum of two (2) years of experience processing loans preferably recent experience

Previous experience in a field requiring customer service preferred

External Job Openings

Examples of Duties

Review files for completeness and accuracy

Verify accuracy of system input

Analyze file for program applicability

Review necessary documentation such as income and asset documentation credit report verifications appraisal report preliminary title report etc

Obtain accurate AUS findings

Contact borrowers to request additional documentation as needed Call clients to review closing figures prior to submission

Provide status updates to loan officers borrowers and agents

Coordinate all aspects of submission to underwriting documentation requests and satisfaction of closingfunding conditions Coordinate closings as needed

Submit files in a timely manner in accordance with company standards

Review pre-audit HUD1 to ensure accuracy Work with loan officer and title companies to resolve any discrepancies prior to closing

Prioritize work flow to ensure time sensitive files are handled in proper order

Assure compliance with all regulatory and governmental standards guidelines rules and regulations with all regulatory authorities federal or state ordinances and administrative regulations and statutes

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Ability to maintain high level of confidentiality regarding private trade secret andor proprietary information

Excellent attention to detail skills

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage loan origination software

Effective oral and written communication skills

Ability to work independently and as part of a team

PRODUCT DEVELOPMENT ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

Minimum Qualifications

High school diploma or GED and

One (1) year experience in the mortgage industry required

Computer proficiency with Microsoft Office programs including Excel and Word and

Social Media (LinkedIn Facebook Instagram) proficiency Examples of Duties

Participate in the research of new products enhancements to existing products and new correspondent and wholesale investor outlets and prepare research analysis reports

Develop and maintain product matrices to help guide loan decisions

Distribute product and guideline change communication to field

Maintain investor loan processes

Answer product questions by email andor the telephone

Maintain loan scenario and exception desk

External Job Openings

Review analyze and report competitorrsquos product offerings

Prepare Product Presentations and Present to Sales and Operational team members

Update department related product or service resources

Other duties as assigned Knowledge Skills and Abilities

Knowledge and understanding of the mortgage industry

Effective oral and written communication skills

Self-disciplined and motivated while working under a deadline

Organization and Time Management Skills to compile information and prepare reports within deadlines

Attention to detail and organization

QC AUDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The QC Auditor will review individual loan files selected for post-closing quality control review to ensure loans originated by NOVA Home Loans adhere to NOVA internal policy andor meets the requirements of NOVA investor and concerned regulatory agencies Minimum Qualifications

Minimum of two (2) years in conventional FHA VA and USDA loan underwriting andor Post-Closing Quality AssuranceQuality Control function in the mortgage banking industry

High school diploma or GED

Examples of Duties

Reviewanalyze individual loan files that have been approved by Underwriting to ensure the file meets loan program requirements Includes individual analysis of

o Loan application o Purchase contracts and addendums o Credit profile and report(s) o Debt and assets o Incomefinancial statementsdebt to income ratios o Loan valuesloan-to-value ratios o Appraisal reports o Title review o Collateral and supporting documentation

Identify loan deficiencies and evaluate the risk grade on each file reviewed

Communicate deficiencies notes in Share Point and individual asset review checklist

Escalate files with suspected fraud or misrepresentation issues for further review by the NOVA Risk team

Review early payment defaults

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of FHA Conventional and VA underwriting guidelines

Ability to communicate loan level issues clearly through concise but explanatory narrative

Strong analytical written and verbal communication skills

Knowledge of all federal state local compliance regulations to include Truth in lending Equal Credit Opportunity laws

Proficient in Windows based computer applications including Word and Excel

External Job Openings

Function independently with minimal supervision

UNDERWRITER

LOCATION ALL NOVA HOME BRANCH OFFICES PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will evaluate mortgage application to ensure compliance with NOVA investor MI agencies and other applicable guidelines

NOTE The successful candidate may work from the branch andor possibility of working remote Minimum Qualifications

High School Diploma or GED required

Minimum of five (5) years of underwriting experience is required

DE SAR VA Credit Approval and USDA required

Must be familiar with agency and non-conforming loan types as well as all of their designations

Equivalent combination of education and experience

Examples of Duties

Evaluate mortgage loan applications to ensure compliance with NOVA investors MI agency and other applicable guidelines within service standards

Evaluate Government and Conventional mortgage loan applications

Respond to questions regarding underwriting issues and concerns

Resolve issues with sales consultants and co-workers

Assure communication among loan officers processors escrowtitle sales agents and other stakeholders are current and effective to avoid delays

Maintain NOVA quality standards Knowledge and Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills

Ability to work independently and as part of a team

Page 12: CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS · External Job Openings Minimum Qualifications: achelor’s Degree in usiness or related field; At least five (5) years of experience

External Job Openings

PRE-CLOSER

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The successful candidate will work with Loan Officers Processors Underwriters and Escrow Officers to assist in the closing and

funding of mortgage loans

Minimum Qualifications

High School Diploma or GED

Minimum of two (2) years of related work experience or a combination of education and experience

Examples of Duties

Review loan documents to ensure accuracy and consistency throughout loan file address inconsistencies with processing staff

Review and audit loan documentation verify all underwriting conditions have been met

Review sort and stack closing loan documents for shipping

Verifications of employment

Communicate with Funder missing or incorrect items within closing package facilitate resolution of outstanding problems with documents

Review required documentation for Brokered Loans communicate outstanding requirements for Funding

Maintain high level of confidentiality

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communications skills

Ability to work independently and as part of a team

PROCESSOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION SCOTTSDALE

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

LOCATION WEST LAS VEGAS

PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM This position provides quality loan processing reviewing files for compliance to company standards and ensuring completeness for submission to Underwriting Contacts borrowers andor vendors to collect necessary documentation Acts as liaison between customers underwriters closers etc Minimum Qualifications

Must have a High School Diploma or GED and

A minimum of two (2) years of experience processing loans preferably recent experience

Previous experience in a field requiring customer service preferred

External Job Openings

Examples of Duties

Review files for completeness and accuracy

Verify accuracy of system input

Analyze file for program applicability

Review necessary documentation such as income and asset documentation credit report verifications appraisal report preliminary title report etc

Obtain accurate AUS findings

Contact borrowers to request additional documentation as needed Call clients to review closing figures prior to submission

Provide status updates to loan officers borrowers and agents

Coordinate all aspects of submission to underwriting documentation requests and satisfaction of closingfunding conditions Coordinate closings as needed

Submit files in a timely manner in accordance with company standards

Review pre-audit HUD1 to ensure accuracy Work with loan officer and title companies to resolve any discrepancies prior to closing

Prioritize work flow to ensure time sensitive files are handled in proper order

Assure compliance with all regulatory and governmental standards guidelines rules and regulations with all regulatory authorities federal or state ordinances and administrative regulations and statutes

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Ability to maintain high level of confidentiality regarding private trade secret andor proprietary information

Excellent attention to detail skills

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage loan origination software

Effective oral and written communication skills

Ability to work independently and as part of a team

PRODUCT DEVELOPMENT ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

Minimum Qualifications

High school diploma or GED and

One (1) year experience in the mortgage industry required

Computer proficiency with Microsoft Office programs including Excel and Word and

Social Media (LinkedIn Facebook Instagram) proficiency Examples of Duties

Participate in the research of new products enhancements to existing products and new correspondent and wholesale investor outlets and prepare research analysis reports

Develop and maintain product matrices to help guide loan decisions

Distribute product and guideline change communication to field

Maintain investor loan processes

Answer product questions by email andor the telephone

Maintain loan scenario and exception desk

External Job Openings

Review analyze and report competitorrsquos product offerings

Prepare Product Presentations and Present to Sales and Operational team members

Update department related product or service resources

Other duties as assigned Knowledge Skills and Abilities

Knowledge and understanding of the mortgage industry

Effective oral and written communication skills

Self-disciplined and motivated while working under a deadline

Organization and Time Management Skills to compile information and prepare reports within deadlines

Attention to detail and organization

QC AUDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The QC Auditor will review individual loan files selected for post-closing quality control review to ensure loans originated by NOVA Home Loans adhere to NOVA internal policy andor meets the requirements of NOVA investor and concerned regulatory agencies Minimum Qualifications

Minimum of two (2) years in conventional FHA VA and USDA loan underwriting andor Post-Closing Quality AssuranceQuality Control function in the mortgage banking industry

High school diploma or GED

Examples of Duties

Reviewanalyze individual loan files that have been approved by Underwriting to ensure the file meets loan program requirements Includes individual analysis of

o Loan application o Purchase contracts and addendums o Credit profile and report(s) o Debt and assets o Incomefinancial statementsdebt to income ratios o Loan valuesloan-to-value ratios o Appraisal reports o Title review o Collateral and supporting documentation

Identify loan deficiencies and evaluate the risk grade on each file reviewed

Communicate deficiencies notes in Share Point and individual asset review checklist

Escalate files with suspected fraud or misrepresentation issues for further review by the NOVA Risk team

Review early payment defaults

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of FHA Conventional and VA underwriting guidelines

Ability to communicate loan level issues clearly through concise but explanatory narrative

Strong analytical written and verbal communication skills

Knowledge of all federal state local compliance regulations to include Truth in lending Equal Credit Opportunity laws

Proficient in Windows based computer applications including Word and Excel

External Job Openings

Function independently with minimal supervision

UNDERWRITER

LOCATION ALL NOVA HOME BRANCH OFFICES PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will evaluate mortgage application to ensure compliance with NOVA investor MI agencies and other applicable guidelines

NOTE The successful candidate may work from the branch andor possibility of working remote Minimum Qualifications

High School Diploma or GED required

Minimum of five (5) years of underwriting experience is required

DE SAR VA Credit Approval and USDA required

Must be familiar with agency and non-conforming loan types as well as all of their designations

Equivalent combination of education and experience

Examples of Duties

Evaluate mortgage loan applications to ensure compliance with NOVA investors MI agency and other applicable guidelines within service standards

Evaluate Government and Conventional mortgage loan applications

Respond to questions regarding underwriting issues and concerns

Resolve issues with sales consultants and co-workers

Assure communication among loan officers processors escrowtitle sales agents and other stakeholders are current and effective to avoid delays

Maintain NOVA quality standards Knowledge and Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills

Ability to work independently and as part of a team

Page 13: CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS · External Job Openings Minimum Qualifications: achelor’s Degree in usiness or related field; At least five (5) years of experience

External Job Openings

Examples of Duties

Review files for completeness and accuracy

Verify accuracy of system input

Analyze file for program applicability

Review necessary documentation such as income and asset documentation credit report verifications appraisal report preliminary title report etc

Obtain accurate AUS findings

Contact borrowers to request additional documentation as needed Call clients to review closing figures prior to submission

Provide status updates to loan officers borrowers and agents

Coordinate all aspects of submission to underwriting documentation requests and satisfaction of closingfunding conditions Coordinate closings as needed

Submit files in a timely manner in accordance with company standards

Review pre-audit HUD1 to ensure accuracy Work with loan officer and title companies to resolve any discrepancies prior to closing

Prioritize work flow to ensure time sensitive files are handled in proper order

Assure compliance with all regulatory and governmental standards guidelines rules and regulations with all regulatory authorities federal or state ordinances and administrative regulations and statutes

Other duties as assigned Knowledge Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Ability to maintain high level of confidentiality regarding private trade secret andor proprietary information

Excellent attention to detail skills

Knowledge and understanding of computer software programs such as Microsoft Word Excel and Outlook as well as mortgage loan origination software

Effective oral and written communication skills

Ability to work independently and as part of a team

PRODUCT DEVELOPMENT ANALYST

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

Minimum Qualifications

High school diploma or GED and

One (1) year experience in the mortgage industry required

Computer proficiency with Microsoft Office programs including Excel and Word and

Social Media (LinkedIn Facebook Instagram) proficiency Examples of Duties

Participate in the research of new products enhancements to existing products and new correspondent and wholesale investor outlets and prepare research analysis reports

Develop and maintain product matrices to help guide loan decisions

Distribute product and guideline change communication to field

Maintain investor loan processes

Answer product questions by email andor the telephone

Maintain loan scenario and exception desk

External Job Openings

Review analyze and report competitorrsquos product offerings

Prepare Product Presentations and Present to Sales and Operational team members

Update department related product or service resources

Other duties as assigned Knowledge Skills and Abilities

Knowledge and understanding of the mortgage industry

Effective oral and written communication skills

Self-disciplined and motivated while working under a deadline

Organization and Time Management Skills to compile information and prepare reports within deadlines

Attention to detail and organization

QC AUDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The QC Auditor will review individual loan files selected for post-closing quality control review to ensure loans originated by NOVA Home Loans adhere to NOVA internal policy andor meets the requirements of NOVA investor and concerned regulatory agencies Minimum Qualifications

Minimum of two (2) years in conventional FHA VA and USDA loan underwriting andor Post-Closing Quality AssuranceQuality Control function in the mortgage banking industry

High school diploma or GED

Examples of Duties

Reviewanalyze individual loan files that have been approved by Underwriting to ensure the file meets loan program requirements Includes individual analysis of

o Loan application o Purchase contracts and addendums o Credit profile and report(s) o Debt and assets o Incomefinancial statementsdebt to income ratios o Loan valuesloan-to-value ratios o Appraisal reports o Title review o Collateral and supporting documentation

Identify loan deficiencies and evaluate the risk grade on each file reviewed

Communicate deficiencies notes in Share Point and individual asset review checklist

Escalate files with suspected fraud or misrepresentation issues for further review by the NOVA Risk team

Review early payment defaults

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of FHA Conventional and VA underwriting guidelines

Ability to communicate loan level issues clearly through concise but explanatory narrative

Strong analytical written and verbal communication skills

Knowledge of all federal state local compliance regulations to include Truth in lending Equal Credit Opportunity laws

Proficient in Windows based computer applications including Word and Excel

External Job Openings

Function independently with minimal supervision

UNDERWRITER

LOCATION ALL NOVA HOME BRANCH OFFICES PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will evaluate mortgage application to ensure compliance with NOVA investor MI agencies and other applicable guidelines

NOTE The successful candidate may work from the branch andor possibility of working remote Minimum Qualifications

High School Diploma or GED required

Minimum of five (5) years of underwriting experience is required

DE SAR VA Credit Approval and USDA required

Must be familiar with agency and non-conforming loan types as well as all of their designations

Equivalent combination of education and experience

Examples of Duties

Evaluate mortgage loan applications to ensure compliance with NOVA investors MI agency and other applicable guidelines within service standards

Evaluate Government and Conventional mortgage loan applications

Respond to questions regarding underwriting issues and concerns

Resolve issues with sales consultants and co-workers

Assure communication among loan officers processors escrowtitle sales agents and other stakeholders are current and effective to avoid delays

Maintain NOVA quality standards Knowledge and Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills

Ability to work independently and as part of a team

Page 14: CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS · External Job Openings Minimum Qualifications: achelor’s Degree in usiness or related field; At least five (5) years of experience

External Job Openings

Review analyze and report competitorrsquos product offerings

Prepare Product Presentations and Present to Sales and Operational team members

Update department related product or service resources

Other duties as assigned Knowledge Skills and Abilities

Knowledge and understanding of the mortgage industry

Effective oral and written communication skills

Self-disciplined and motivated while working under a deadline

Organization and Time Management Skills to compile information and prepare reports within deadlines

Attention to detail and organization

QC AUDITOR

LOCATION CORPORATE PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

The QC Auditor will review individual loan files selected for post-closing quality control review to ensure loans originated by NOVA Home Loans adhere to NOVA internal policy andor meets the requirements of NOVA investor and concerned regulatory agencies Minimum Qualifications

Minimum of two (2) years in conventional FHA VA and USDA loan underwriting andor Post-Closing Quality AssuranceQuality Control function in the mortgage banking industry

High school diploma or GED

Examples of Duties

Reviewanalyze individual loan files that have been approved by Underwriting to ensure the file meets loan program requirements Includes individual analysis of

o Loan application o Purchase contracts and addendums o Credit profile and report(s) o Debt and assets o Incomefinancial statementsdebt to income ratios o Loan valuesloan-to-value ratios o Appraisal reports o Title review o Collateral and supporting documentation

Identify loan deficiencies and evaluate the risk grade on each file reviewed

Communicate deficiencies notes in Share Point and individual asset review checklist

Escalate files with suspected fraud or misrepresentation issues for further review by the NOVA Risk team

Review early payment defaults

Other duties as assigned

Knowledge Skills and Abilities

Knowledge of FHA Conventional and VA underwriting guidelines

Ability to communicate loan level issues clearly through concise but explanatory narrative

Strong analytical written and verbal communication skills

Knowledge of all federal state local compliance regulations to include Truth in lending Equal Credit Opportunity laws

Proficient in Windows based computer applications including Word and Excel

External Job Openings

Function independently with minimal supervision

UNDERWRITER

LOCATION ALL NOVA HOME BRANCH OFFICES PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will evaluate mortgage application to ensure compliance with NOVA investor MI agencies and other applicable guidelines

NOTE The successful candidate may work from the branch andor possibility of working remote Minimum Qualifications

High School Diploma or GED required

Minimum of five (5) years of underwriting experience is required

DE SAR VA Credit Approval and USDA required

Must be familiar with agency and non-conforming loan types as well as all of their designations

Equivalent combination of education and experience

Examples of Duties

Evaluate mortgage loan applications to ensure compliance with NOVA investors MI agency and other applicable guidelines within service standards

Evaluate Government and Conventional mortgage loan applications

Respond to questions regarding underwriting issues and concerns

Resolve issues with sales consultants and co-workers

Assure communication among loan officers processors escrowtitle sales agents and other stakeholders are current and effective to avoid delays

Maintain NOVA quality standards Knowledge and Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills

Ability to work independently and as part of a team

Page 15: CURRENT EMPLOYMENT OPPORTUNITIES AT NOVA HOME LOANS · External Job Openings Minimum Qualifications: achelor’s Degree in usiness or related field; At least five (5) years of experience

External Job Openings

Function independently with minimal supervision

UNDERWRITER

LOCATION ALL NOVA HOME BRANCH OFFICES PLEASE SUBMIT YOUR RESUME ANDOR COVER LETTER TO HRNOVAHOMELOANSCOM

This position will evaluate mortgage application to ensure compliance with NOVA investor MI agencies and other applicable guidelines

NOTE The successful candidate may work from the branch andor possibility of working remote Minimum Qualifications

High School Diploma or GED required

Minimum of five (5) years of underwriting experience is required

DE SAR VA Credit Approval and USDA required

Must be familiar with agency and non-conforming loan types as well as all of their designations

Equivalent combination of education and experience

Examples of Duties

Evaluate mortgage loan applications to ensure compliance with NOVA investors MI agency and other applicable guidelines within service standards

Evaluate Government and Conventional mortgage loan applications

Respond to questions regarding underwriting issues and concerns

Resolve issues with sales consultants and co-workers

Assure communication among loan officers processors escrowtitle sales agents and other stakeholders are current and effective to avoid delays

Maintain NOVA quality standards Knowledge and Skills and Abilities

Knowledge of applicable federal state and local laws rules and regulations in order to ensure compliance

Able to maintain high level of confidentiality

Attention to detail

Knowledge of computer programs such as Microsoft Word Excel and Outlook

Effective oral and written communication skills

Ability to work independently and as part of a team