CULTURAL DIVERSITY Healthcare Science Technology Mrs. Burgstiner RN.
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Transcript of CULTURAL DIVERSITY Healthcare Science Technology Mrs. Burgstiner RN.
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CULTURAL DIVERSITY
Healthcare Science Technology
Mrs. Burgstiner RN
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Common Ethnic Groups In USA
• African American: Africa, Jamaica, Haiti, • Dominican Republic• Hispanic American: Cuba, Mexico, Puerto Rico,Spain, etc
• European American: England, France, Germany, Ireland• Scotland, Scandinavia, Poland, Italy, Russia
• Middle Eastern: Jordan, Saudi, Iran, Lebanon etc.
Asian American: Cambodia, China, Hawaii, Japan, India• Philippines, Indonesia, Laos, Vietnamese• Native American: over 500 different tribes of Indians and• Eskimos
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Race: classification of people based on physical or biological characteristics
• Frequently used to label a group and explain a pattern of behavior
• Race cuts across ethnic/cultural groups and behaviors are learned from ethnicity and culture not necessarily race.
• Example: African and Caribbean blacks share the same
• physical features but not the same beliefs/values
• Defined by:
• color of skin bone structure facial features
• hair, eyes
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Cultural Diversity: differences among people resulting from cultural, ethnic and racial
factors• Culture, ethnicity, & race influence a persons
behavior, self-perception, judgement of others and interpersonal relationships
• US is a melting pot due to …• cultural assimilation: when different cultures
absorb into a dominant culture• requires that the other cultural groups discard
uniques beliefs and behaviors
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Some say that the US is more like aMulticultural Society
• This is when many cultures exist and are recognized simultaneously and are all respected and accepted.
• Acculturation : This is when one culture adopts another, but happens over many years. Recent immigrants hang on to their beliefs, 2nd and 3rd generations start adapting to the norm.
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Healthcare Workers Role with Cultural Diversity
• Sensitivity: appreciate and respect other • cultures/ethnic groups• example: Some Asians and Native Americans do
not like being called by their first name by just anyone.
• Remember that each person has and will continue to create new ideas and beliefs
• No one is 100% of anything..never assume what group you “think” someone is in.
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Cultural Diversity in Healthcare
• Healthcare providers…• work with people from all cultures• must respect individuality of every person• must be aware of these differences:• physical family living geo. location • religious educational occupational• lanquage social/economical status • life expectancies
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Healthcare Workers must realize that a persons cultural and ethnic background has a major influence on their life.
• Culture: the values, beliefs, customs and attitudes that are unique to a particular group of people and passes from one generation to the next.
• Not all culture is uniform among all members of a group…..but it is a foundation.
• A culture is a Blueprint or general design for living
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Four Basic Rules of a Culture 1. It is Learned: taught by example2. It is Shared: has common practices/beliefs3. It is Social in nature: passed from generation to generation4. Is Dynamic and constantly changing: adapting to new ideas
Ethnicity: classification of people based on national origin or culture
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Interference for Acceptance
• A. Bias:• ethnocentric beliefs or
supremacy belief.• Often includes
thinking that one way is better than another
• A Bias will define how certain groups are treated
• Examples of Bias:• young/old• educated/uneducated• rich/poor• obese/thin• women/men• sexual preference• White supremecy
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B.Prejudice: means to pre-judge. Often based onideas, or bias’s taught or observed in a person’s life
Can also be formed from personal experiences.
• Causes fear/distrust• misunderstanding• believes that one
culture is better than another
• not always based on factual information
• Every Person is prejudiced to some degree
• We all want to feel our beliefs are correct
• need to be aware of your prejudices
• learn about others
• make sure info is correct
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C.Stereotyping: happens when an assumption is made that everyone in a certain group are the same
• Labels people, ignoring the individual
• Example:• All blondes are dumb• People from the south
are slow• Poor people are dirty
• Exists with ;• race• gender• size• occupation• religion• occupation• Always remember every
person is unique
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How Healthcare Workers can avoid these barriers
• Know your personal views and values
• Research and learn about groups that are not like you
• Develop friendships with people from different groups
• Act only on accurate information
• Avoid ethnic or sexual jokes
• Make a mistake??• Apologize if you hurt
someone• Forgive if someone
hurts you
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A Deeper Look at Cultural Diversity
• Family Organization:• nuclear family• extended family• Patriarchal -vs-• Matriarchal families• Healthcare worker
must accept differences and allow for them
• Language• Healthcare worker can• speak slowly• use simple words• gestures/pictures• non-verbal • get help as needed
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Personal Space and Touch: varies with different groups. Close: Arabs, French, Latin, Hispanics
Distant: African, European, Asian , Indians
• Watch for verbal and non-verbal cues.
• Ask questions, always explain what you are doing.
• Never ASSUME anything
• Eye Contact:• Muslim women -0• India- depends on class• European-like it, means
your interested• Native Americans-use
peripheral vision• Hispanic/African
Am. -brief/look away
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Gestures: Are used to communicate. Many assume they are universal, but they are not.
• Respecting Cultural Diversity is done by:
• Listening• Learning• avoiding bias,
prejudices and stereotypes
• Ask before acting
• Evaluate all info• Allow pt to express• beliefs• you don’t have to
change your view just accept and respect others
• be sensitive to the needs of others
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Avoiding Bias/Prejudice/Stereotype
• Know your own belief• Learn• Be sensitive to others
beliefs • Respect each others
beliefs• Make friends with
someone from a different group
• Ask questions• Evaluate all info• Avoid jokes that are
offensive• Apologize and forgive• Follow the Golden
Rule….”Do unto others as you would have them do to you”
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THE END
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