Original Training Program: Plan, Design, Deliver & Evaluate

Yolanda Williams

OMM 618: Human Resources Management

Instructor Maja Zelihic

March 9, 2015

Embracing Cultural DiversityUnderstanding Why People Have Different Perspectives & Views

Outline

Training Needs AssessmentPerson Task

Training Objectives (SMART) Training Description Training Methods Proposed Instructors Training Outline Training Materials Evaluation of Training

Needs Assessment: Person

How were you chosen to be a part of this training?

Performance Evaluations

(Brown, n.d.)

Questionnaires

(Brown, n.d.)

One on One Interviews(Brown, n.d.)

Needs Assessment: Task

How do we know what you need to learn?

Performance Standards

Questionnaires & Interviews

Learning Needs Knowledge & Skills

Training Description

Employer Initiated: based on student feedback Onsite: to save time and resources Face to Face: to promote one on one interaction

and communication Facilitated: with specific dates and times Educational: no certification

(Youssef-Morgan & Stark, 2014)

Training Objectives

Development, Adjustment, and Promotion

Training Methods

Proposed Instructors

University Staff - Cultural Anthropologist: specializing in education and/or social relationships

(Cultural Anthropology, 2009)

Training Outline

Why are we here?

What is Culture?

Understanding One’s Own Culture

Understanding & Accepting Differences

How to Deal with Cultural Differences

Training Materials

Workbooks Videos Group exercise instructions and evaluations

Evaluation of Training

Confidential pre-test to promote honest self evaluation regarding individual perceptions of cross cultural teaching and learning.

Confidential post-test to reflect how perceptions may have changed as a result of the cultural awareness training.

Confidential six month follow up survey to reveal educator’s and student‘s perception of changes as a result of cultural awareness training.

(Youssef-Morgan & Stark, 2014)

References

Accepting Differences: Shawntelle at TEDxYouth@IsaacDickson. (n.d.). Retrieved March 10, 2015, from https://www.youtube.com/watch?v=0yALkyNby6M&t=29

Brown, J. (n.d.). Training Needs Assessment: A Must for Developing an Effective Training Program. Retrieved March 9, 2015, from http://ipma-hr.org

Celebrating Diversity in Education. (n.d.). Retrieved March 10, 2015, from https://www.youtube.com/watch?v=SeBscQfjqiw&t=87

Cross Cultural Understanding. (n.d.). Retrieved February 26, 2015, from http://www.diversityresources.com/vid-ccunderstanding.htmThe list should be in alphabetical order (APA).

Cultural Anthropology « UO Department of Anthropology. (2009). Retrieved March 9, 2015, from http://pages.uoregon.edu/anthro/academics/subdisciplines/cultural-anthropology/

Cultural Awareness. (2007). Retrieved March 9, 2015, from http://www.slideshare.net/yonmorato/cultural-awareness-205602

Map The World - Comparison of US culture and society with other countries. (n.d.). Retrieved March 10, 2015, from https://www.youtube.com/watch?v=qi8Lg9od_bE&t=89

McNamara, C. (n.d.). Employee Training and Development: Reasons and Benefits. Retrieved

February 26, 2015, from http://managementhelp.org/training/basics/reasons-for-training.htm#anchor1284937 What is culture? (n.d.). Retrieved March 10, 2015, from https://www.youtube.com/watch?v=3hqUyUyXKfc Youssef-Morgan, C., & Stark, E. (2014). Strategic Human Resource Management: Concepts,

Controversies, and Evidence-Based Applications. San Diego: Bridgepoint Education.