Cult fiction: collaboration makes public sector services better
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Transcript of Cult fiction: collaboration makes public sector services better
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@blangry
Alex Blandford
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CULT FICTION
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FIRST: ALL THE WARNINGS
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I AM NOT AN EXPERT
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ETHNOCENTRISM
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CARGO CULTS
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“…cargo cults do not exist, or at least their symptoms vanish
when we start to doubt that we can arbitrarily extract a few features from context and label them an institution”
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SOMETHING COMPLETELY DIFFERENT
(MOSTLY)
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THE POWER OF NIGHTMARES
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LOCAL GOVERNMENT
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POO & POTHOLES
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EVALUATE! EVALUATE!
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#broke
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CAN WE EVER ESCAPE POWER?
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LOL, NO
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WE NEED TO ACKNOWLEDGE POWER AND WORK TOGETHER
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SILOS ARE THE NATURAL PREDATOR OF USER FACING SERVICES
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OUR RESEARCH IS A SECRET THAT WE KEEP
FROM EACH OTHER
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YES, YES, THIS IS ALL VERY
BUSINESS BUT WHAT ABOUT
DESIGNERS AND RESEARCHERS?
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TREAT GOVERNMENT AS AN OPEN SOURCE
PROJECT
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WHAT FEATURES OF OPEN SOURCE PROJECTS TO REPLICATE?
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WHAT TO AVOID?
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CARGO CULTS && SITUATIONAL AWARENESS
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THANKS! ANY QUESTIONS?