CTK Data Collection, Reporting and Data Analysis

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ODM Data Collection, Reporting and Data Analysis

Data Analysis and Outcomes/Impact Services Description



CTK Outcomes/Impact Services and Tools ensure that your organization will:•Understand the components and process of success and outcomes planning•Increase your funding by proving your program success to your funders•Make informed decisions about future programming and resource allocation

CTK is committed to supporting best-practices in design, implementation and technology tool support of outcomes-based service delivery – all while maintaining the critical ability of nonprofits to avoid ineffective “cookie cutter” solutions to the outcomes challenge.

CTK offers a variety of implementation, training, consulting services and Outcome/Impact Reporting and Analysis Solutions, all based on your organization’s specific needs and goals.

CTK Outcomes Software ToolsThe ODM and CI ODM provide an specially design, completely flexible, real time Outcomes Reporting™ tool that allow you to successfully and easily track and support outcomes-driven data collection and reporting.

“Through the development and utilization of an outcome tracking , reporting & analysis model in CTK software, CLUES has grown from a $2 million annual budget to a $10 million today.” – Jesse Bethke Gomez, MMA President CLUES, St.Paul/Mpls MN



Sample Quarterly

Agency Input Form

To Track Outputs and

Outcomes



CTK: Sample Quarterly Agency

Input FormTo Track Outputs

and Outcomes



CTK: Sample Quarterly Report to Track and Report Outputs

Numbers projected to be served during the year and youth served this quarter.

Units of service definition, number projected to be provided during the year and units delivered this quarter.



CTK: Sample Quarterly Report to Track and Report Outcomes

Outcome: Youth developing skills/competencies in an out-of-school time program that prepares them for College, Work and Life.

Measured by improvements on Pre and Post Test Results

1,000 youth expected to do better on the post test.

185 youth did better this quarter.

967 youth did better during the year.



Tracking and Reporting Outcomes: CTK Report Analyzing Output Data from Four Quarters



Tracking and Reporting Outputs:CTK Report Calculating Total Number of Youth Projected to be Served During the Year and Comparing the Total Actually Served.

Total Projected to be served

Total served



Tracking and Reporting Outcomes:CTK Report Calculating Outcome and Quarterly Results for Each Agency Formula added to track total

for the year

Formula added to track total for the year

Formula added to track percent total achieved each quarter



Tracking and Reporting Outcomes:CTK Report Calculating Outcome and Annual Results for Each Agency and All Agencies, Collectively

Outcomes Result statements can be customized and color coded based on results.

Formulas can be added to track results



Tracking and Reporting Outcomes: Dashboard Analyzing Key Indicators from CTK Quarterly Reporting



Analysis Via Filters in Report Center



Sample Outcomes-Based Delivery ModelPro HS Exhibit ETechnical Assistance /Workshops:

To learn new knowledge/skill 400 participants250 unduplicated individualsOne 3-hour session20 sessions

Technical Assistance / Grantees: To plan or complete an identified community project30 grantee groups150 unduplicated individualsOne grant of $500 - $5,000 or one Planning & Design Service Award A completed community plan or community project, including periodic and final reports

To increase collaboration & skills that lead to system change 75 unduplicated individuals *I hour of face-to-face or electronic TA200 hrs of TA

Outcome (per Human Services Plan subcategory):Volunteers’ leadership skills will be increased.90% of workshop participants will report increased networking, knowledge, awareness and skills in community development.

Outcome (per Human Services Plan subcategory):Volunteers report increased personal satisfaction and growth as a result of participation.90% of funded groups will report that they achieved their goal(s) and are satisfied with what they have accomplished.



Technical Assistance Workshops

Unduplicated Participant Count Workshop Attended 28 Intro HX CO 8-19-0926 Understanding the power of community assets 8-22-0925 Making an Asset Map 9-2-0915 Getting Started 9-9-0925 Getting others involved 9-16-0920 Discovering what your community cares enough to act on 9-19-0920 Group Facilitation 9-30 -0916 Door Knocking 10-3-0919 Practical Steps for Organizers 10-10-0914 Community Organizers within Institutional Structures 10-14-09

208Outcome: Volunteers report increased personal satisfaction and growth as a result of participation. Increased networking, knowledge, awareness, and skills.Yes Count Percentage Outcome Achieved

187 90% YES

Sample Report and Analysis of Performance



CTK Provides Complete Project Management & Set Up Consultancy /

Reporting and Data Analysis ConsultancyLearn to use CTK ODM Tools to Collect, Report and

Analyze Your Data



Set Up Project ManagementDatabase Planning Consultancy Visit / Outcomes of the Database Planning Consultancy Visit• Identification of organization “administrators” – those few users who will be trained and supported to

access all administrative tools and permissions within the database. • Review and assessment of customer data collection, reporting, data analysis and communication

requirements• Design of organizational program, service, collection, user-interface components, workflow, users, etc.• The timeframes and milestones for each component of build• User profiles established, with projection of user support expected based upon profiles• Establishment of organizational, departmental and individual stakeholder goals in the utilization of the

software system; i.e., what constitutes successful utilization.• Identification of utilization success targets, timeframes and methods• Ultimate “Go Live” date/s identification• Identifications of internal/external training requirements and development of a training plan Deliverables: Database Needs Assessment; Design/Build Plan; Project Management Phase I Work Plan



Post–Onsite Project Management

The CTK Account Manager manages all approval and QC rounds and provides notification that the build is complete and approved:

i. CTK Account Manager designs/updates work flow, programs, forms, reports, Outcome template, data analysis tools

ii. CTK Account Manager notifies the CTK Technical Support Department of customer “Live” status

iii. CTK Account Manager acts as gatekeeper in ongoing utilization training needs, Q&A, reporting/analysis, and additional project roll out



CTK Impact Resource Consultancy and Training

CTK’s Outcomes Resource Group compliments our software solutions with consulting services to help you identify strategic technical, operational and outcomes-based objectives, configure your system to meet those objectives, set up your Outcomes Reports, analyze reported data and position you and your staff to get the most out of your investment in CTK.

We help you maximize the capabilities of our technology to meet your organization’s outcomes/impact-based design, data collection, reporting and data analysis needs, so you can focus on what really matters – serving your community.



CTK Impact Outcomes Council

The correct design and deployment of outcomes/impact service delivery models can help nonprofits to prove success and guaranty return on funder investment.

CTK technology tools effectively support and, in fact, maximize the outcomes/impact process. CTK has identified a significant group of outcomes experts who are also using CTK technology to support a wide variety of performance measurement models.

In order to benefit new and existing customers interested in developing and supporting outcome modeling, CTK sponsors a National Outcomes / Impact Council, comprised of a core group of CTK outcomes-driven organizations.

This group comes together to identify and document outcomes best-practices in design, implementation and technology tool support – all while maintaining the critical ability of nonprofits to retain flexibility and achieve personalized solutions to the outcomes challenge. The work of this 15-member Council is made available to all CTK customer organizations.



ODM Data Collection, Reporting and Data Analysis

Data Analysis and Outcomes/Impact Services Description

CTK Data Collection, Reporting and Data Analysis

Technology

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