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    Approvedby

    TAN

    theTransitio

    DAR

    alCouncilon

    SO

    January14 J

    PR

    anuary15,20

    CTI

    13

    E

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    Standards of Practice

    College of Traditional Chinese Medicine Practitioners and Acupuncturists of Ontario Page 1

    Contents

    Introduction.................................................................................................................................................. 2

    Legislation,StandardsandEthics.................................................................................................................. 6

    DiagnosisandTreatment.............................................................................................................................. 7

    SafePractice.................................................................................................................................................. 9

    Communication........................................................................................................................................... 10

    RecordKeeping........................................................................................................................................... 11

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    Introduction

    The

    Standards

    of

    Practice

    have

    been

    developed

    by

    the

    College

    of

    Traditional

    Chinese

    Medicine

    PractitionersandAcupuncturistsofOntario(CTCMPAO)todeterminewhetheraregisteredTraditional

    ChineseMedicinePractitioner(R.TCMP)andAcupuncturist(R.Ac)canperformatanacceptablelevel.

    TheStandardsofPracticereflecttheknowledge,skillsandjudgementR.TCMPsandR.Acsneedinorder

    toperformtheservicesandproceduresthatfallwithinthescopeofpracticeoftheprofession.

    TheRegulatedHealthProfessionsActandthecompanionhealthprofessionsActsgovernthepracticeof

    regulatedhealthprofessionsinOntario.

    TheRegulatedHealthProfessionsAct(RHPA)

    TheRHPAconsistsofdifferentparts:aMainPartandaProceduralCodethatincludestheadministering

    bodies,thecontrolledactsandrequirementsforalltheColleges.ThesepartsconstitutetheRHPA

    properandapplyto,oraredeemedtoapplyto,alltheregulatedhealthprofessions.Thehealth

    professionActslistprofessionspecificprovisions,suchastheprofessionsscopeofpracticestatement

    andauthorizedacts.ThehealthprofessionActforR.TCMPsandR.AcsistheTraditionalChinese

    MedicineAct.

    TheprimarybodyresponsibleforadministeringtheRHPA,andthecompanionhealthprofessionActs,

    suchastheTraditionalChineseMedicineAct,istheregulatoryCollegeofprofession.ForR.TCMPsand

    R.Acs,thisistheCollegeofTraditionalChineseMedicinePractitionersandAcupuncturistsofOntario

    (CTCMPAO).

    Scopeofpractice/controlledactsmodel

    Thismodelenhancespublicprotectionandchoicebyspecificallyidentifyingandcontrollingthe

    performanceofthoseprocedurethatposeriskofharm(the14controlledacts),withoutgivingany

    professionanexclusiveorlicensedareaofpractice.Instead,eachprofessionhasascopeofpractice

    statement,whichdescribesingeneraltermswhattheprofessiondoes.Thecontrolledactprocedures

    areauthorizedforspecifichealthprofessions.Proceduresthatarenotcontrolledactsareinthepublic

    domainandmaybeperformedbyregulatedhealthprofessionsorbyunregulatedindividuals.Inthis

    model,therefore,controlledactproceduresmaybelikenedtolicensedprocedures,becauseonly

    personsauthorizedundertheRHPAmayperformthem.Thescopeofpracticestatements,however,are

    notlicensed,andelementsofthescopestatementsmayoverlapbetweenprofessions.Theregulated

    healthprofessions,therefore,areregistered,notlicensed.

    Theintentofthismodelistoprovidethepublicwithprotectionandchoiceamongstregulatedhealth

    careprofessionswhomayprovidearangeofhealthcareservices,subjecttoscope,standardsand

    competence.

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    Elementsofthemodel

    Thismodelconsistsofanumberofelements,themainonesbeing:

    ScopeofPracticeStatement:

    Thescopeofpracticestatementcorrespondstowhatmembersoftheprofessionlearnintheirprograms

    ofpreparationandsetsouttheareasofexpectedcompetence.Itestablishesthefoundationforthe

    practiceoftheprofessionandservesasaframeofreferenceforsuchthingsasentrytopractice

    requirements,theperformanceofauthorizedacts,andthestandardsofpracticeoftheprofession.The

    scopeofpracticestatementsdonotestablishalicensedareaofpractice(i.e.,theareaofpracticeisnot

    restrictedtoaparticularprofession),andelementsofthestatementsofthedifferenthealthprofessions

    overlap,sothatvariousprofessionsmayprovidesimilarhealthcareservices.

    ControlledActs:

    Thereare14procedures,listedinSection27oftheRHPA,thataredeemedtoposeriskofphysicalharm

    ifperformedbyunqualifiedpersons.UndertheprofessionspecifichealthprofessionAct,the

    professionsareauthorizedtoperform,eitherinfullorinpart,thecontrolledacts,dependingonthe

    professionsscopeofpracticeandexpectedcompetencies.Inadditiontopermittingperformanceof

    controlledactprocedures,theRHPAalsogivestheoptiontodelegateortransfertheauthorityto

    performthecontrolledactsfromthoseauthorizedtoperformthemundertheirhealthprofessionActto

    otherswhoarenot.Therefore,professionshavetheoptiontodelegateprocedureswithintheir

    authorizedactstoothersandtoacceptdelegationfromotherhealthcareprofessionalsofcontrolledact

    procedures,eitherthroughlegislationordelegation.

    AuthorizedActs:

    Anauthorizedactisacontrolledact,orportionofacontrolledact,thatisauthorizedforaspecific

    professiontoperformunderitshealthprofessionAct. Eachregulatedhealthprofessionisauthorizedto

    performfrom0to13ofthe14controlledacts,eitherinfullorinpart,dependingonthescopeof

    practiceandcompetenciesoftheprofession.Asanexample,inrelationtoControlledAct2,performing

    aprocedureontissuebelowthedermis,belowthesurfaceofamucousmembrane,cornea,surfaceof

    theteeth,

    including

    scaling:

    physicians

    are

    authorized

    to

    perform

    all

    of

    this

    controlled

    act

    except

    for

    scaling.

    PriortothepassingoftheTraditionalChineseMedicineActinDecemberof2006,acupuncturewas

    entirelyexemptfromthecontrolledactofperformingaprocedurebelowthedermisandanyonewas

    abletoperformthisactivity.However,withthepassingoftheTraditionalChineseMedicineAct,

    acupunctureisnolongerentirelyexemptfromthiscontrolledact.

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    Thefollowinghealthcareprofessionsareexemptfromtheprohibitionagainstperformingthecontrolled

    actofacupuncture,underanexemptionforcontrolledactscontainedinaregulationmadeunderthe

    authorityoftheRHPA(OntarioRegulation107/96,Controlledacts).

    Inthetablebelow,Column1liststheCollegesandColumn2liststheprofessionswhocannowperform

    acupunctureproceduresontissuebelowthedermis.However,acupunctureperformedbymembersof

    theCollegeslistedinColumn1mustdosoinaccordancewiththestandardsofpracticeestablishedby

    theCollegesandwithinthescopeofpracticeoftheprofessions.

    TABLE

    Column1(Colleges) Column2(Professions)

    1. CollegeofChiropodistsofOntario Chiropody

    2.

    Collegeof

    Chiropractors

    of

    Ontario

    Chiropractic

    3. CollegeofMassageTherapistsofOntario MassageTherapy

    4. CollegeofNursesofOntario Nursing

    5. CollegeofOccupationalTherapistsofOntario OccupationalTherapy

    6. CollegeofPhysiotherapistsofOntario Physiotherapy

    7. RoyalCollegeofDentalSurgeonsofOntario Dentistry

    Forexample,thescopeofpracticeofoccupationaltherapyfromtheOccupationalTherapyAct(1991)

    reads:

    Thepracticeofoccupationaltherapyistheassessmentoffunctionandadaptivebehaviourandthe

    treatmentandpreventionofdisorderswhichaffectfunctionoradaptivebehaviourtodevelop,

    maintain,rehabilitateoraugmentfunctionoradaptivebehaviourintheareasofselfcare,

    productivityandleisure.

    TheCollegeofOccupationalTherapistsofOntariohasdevelopedacupuncturestandardsofpracticefor

    OccupationalTherapists.MembersoftheCollegeofOccupationalTherapistsofOntariocanonlyapply

    acupunctureasitrelatestotheirscopeofpracticeandtheproceduremustbeincompliancewiththe

    standardsforacupunctureasestablishedbytheCollege.

    TheTraditionalChineseMedicineAct,2006setsoutthescopeofpracticestatementasfollows:

    ThepracticeoftraditionalChinesemedicineistheassessmentofbodysystemdisordersthrough

    traditionalChinesemedicinetechniquesandtreatmentusingtraditionalChinesemedicinetherapies

    topromote,maintainorrestorehealth.

    TheTraditionalChineseMedicineActalsosetsoutwhichofthe14controlledactsassetoutinthe

    RegulatedHealthProfessionsActR.TCMPsandR.Acsareauthorizedtoperform.Theseareknownas

    authorizedacts.TheTraditionalChineseMedicineActstates:

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    1. Performingaprocedureontissuebelowthedermisandbelowthesurfaceofamucous

    membraneforthepurposeofperformingacupuncture.

    2. CommunicatingatraditionalChinesemedicinediagnosisidentifyingabodysystemdisorderas

    thecauseofapersonssymptomsusingtraditionalChinesemedicinetechniques.

    TheStandardsofPracticeforR.TCMPsandR.Acsareintendedtobegeneric.Theindicatorsfollowing

    eachPracticeStandardareexamplesoftheapplicationofthatStandardofPracticeinaspecific

    dimensionofpractice.TheStandardsofPracticearereferencedtothefollowingdocuments:

    EntryLevelOccupationalCompetenciesforthePracticeofTraditionalChineseMedicinein

    Canada,CanadianAllianceofRegulatoryBodiesofTCMPractitionersandAcupuncturists.

    RecommendedtotheProvincialRegulatoryAuthoritiesOctober17,2009.

    EntryLevelOccupationalCompetenciesforthePracticeofTraditionalChineseMedicinein

    Canada(October2009),PerformanceIndicators,SubmittedbyPLACED,TheG.RaymondChang

    SchoolofContinuingEducationRyersonUniversitytotheTransitionalCouncil/Collegeof

    TraditionalChineseMedicinePractitionersandAcupuncturistsofOntario(TC/CTCMPAO)in

    completionoftheMemorandumofUnderstandingbetweenPLACEDandTC/CTCMPAO,

    ApprovedbytheTransitionalCouncilJanuary25,2010.

    EntryLevelOccupationalCompetenciesforthePracticeofTraditionalChineseMedicinein

    Canada,CanadianAllianceofRegulatoryBodiesofTCMPractitionersandAcupuncturists,May

    2010.

    CanadianAllianceofRegulatoryBodiesofTraditionalChineseMedicinePractitionersand

    Acupuncturists

    (CARB

    ACOR),

    Pan

    Canadian

    Standards

    for

    Traditional

    Chinese

    Medicine

    PractitionersandAcupuncturists:PerformanceIndicatorsandAssessmentBlueprintsforthe

    EntryLevelOccupationalCompetencies,RecommendedtotheProvincialRegulatory

    Authorities,October24,2010.

    SafetyProgramforTraditionalChineseMedicinePractitionersandAcupuncturists,British

    ColumbiaandOntario,June2012.

    JurisprudenceCourseHandbookImportantLegalPrinciplesPractitionersNeedtoKnow,College

    ofTraditionalChineseMedicinePractitionersandAcupuncturistsofOntario,August2012.

    IntheStandardsofPracticethetermlegislationreferstobothstatutesandregulations.Inthe

    Standardsof

    Practice

    there

    is

    reference

    to

    the

    Code

    of

    Ethics.

    This

    refers

    to

    the

    code

    of

    ethics

    for

    CTCMPAOmembers(CodeofEthicsforMembers).ItisintendedthattheCodeofEthicsbeusedin

    conjunctionwiththeStandardsofPractice.Together,thesedocumentsprovideamodelforensuring

    safe,effectiveandethicalprofessionalperformancetoensuresafe,effectiveandethicaloutcomesfor

    patients.

    UndertheCollegesStandardsofPracticeR.TCMPsandR.Acsareexpectedtobe:

    Competent:meaningtohavethenecessaryknowledge,skillsandjudgementtoensuresafe,effective

    andethicaloutcomesforthepatient.ThismeansthatR.TCMPsandR.Acsmustmaintaincompetence

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    intheirpractice,mustrefrainfromactingifnotcompetent,andmusttakeappropriateactiontoaddress

    thesituation.

    Accountable:meaningtotakeresponsibilityfordecisionsandactions.ThismeansthatR.TCMPsandR.

    Acsmustaccepttheconsequencesoftheirdecisionsandactionsandactonthebasisofwhattheyin

    theirclinicaljudgement,believeisinthebestinterestsofthepatient.

    Collaborative:meaningtoworkwithothermembersofthehealthcareteamtoachievethebest

    possibleoutcomesforthepatient.ThismeansthatthatR.TCMPsandR.Acsareresponsiblefor

    communicatingwithothermembersofthehealthcareteam,andtakingappropriateactiontoaddress

    gapsanddifferencesinjudgementaboutcareprovision.

    1.

    Legislation,

    Standards

    and

    Ethics

    Description

    R.TCMPsandR.AcsaremembersoftheCollegeofTraditionalChineseMedicinePractitionersand

    AcupuncturistsofOntario.Thisensuresthattheyhavemettheprofessionaleducationrequirementsof

    theCollegeandthattheycontinuetoeducatethemselvesaboutpractical,legal,ethicalandother

    matterspertainingtotheprofession.

    StandardofPractice(1) Legislation,StandardsandEthics

    R.TCMPsandR.Acsmustunderstand,andadhereto,thelegislationgoverningthepracticeofthe

    profession,theStandardsofPracticesetbytheCollege,theCodeofEthicssetbytheCollegeandtheBy

    laws.

    PerformanceIndicators

    R.TCMPsandR.Acsmust:

    a) maintaintheknowledge,skillsandjudgementtoperformproceduresundertakeninthecourseof

    practicingthe

    profession;

    b)

    adheretoallrelevantprovincialandfederallegislationandmunicipallawandguidelinesgoverning

    thepracticeoftheprofession;

    c) adheretotheStandardsofPracticesetbytheCollege;

    d) adheretotheCodeofethics;

    e) adheretoallregulationsmadeundertheTraditionalChineseMedicineActincluding:

    I. professionalmisconduct;

    II.

    registration;and

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    III. qualityassurance.

    2.

    Diagnosisand

    Treatment

    Description

    R.TCMPsandR.Acsarehealthcareprofessionalswhopossessafundamentalbodyofknowledge,skills

    andjudgmentfollowingtraditionalChinesemedicineprincipleswhicharedirectedtoeffectivepatient

    careinthediagnosisandtreatmentofpatients.R.TCMPsandR.Acsusetheessentialprinciplesof

    traditionalChinesemedicinetoassesspatientsandpromotetheirhealth,andpreventandtreat

    commondisease.Theircareischaracterizedbyethicalandsafeclinicalpracticeaswellaswitheffective

    communicationinpartnershipwithpatientsandotherhealthcareproviders.

    R.TCMPsandR.Acsareauthorizedtoperformtwocontrolledacts,whichtheyhavebeenauthorizedto

    performwithintheirscopeofpracticeundertheTraditionalChineseMedicineAct.Thetwocontrolled

    actsthatR.TCMPsandR.Acsareauthorizedtoperformare:

    Performingaprocedureontissuebelowthedermisandbelowthesurfaceofamucous

    membraneforthepurposeofperformingacupuncture.

    CommunicatingatraditionalChinesemedicinediagnosisidentifyingabodysystemdisorderas

    thecauseofapersonssymptomsusingtraditionalChinesemedicinetechniques.

    Underthe

    Regulated

    Health

    Professions

    Act,R.

    TCMPs

    and

    R.

    Acs

    may

    delegate

    the

    two

    controlled

    acts

    authorizedtoR.TCMPsandR.AcsundertheundertheTraditionalChineseMedicineAct providedthey

    complywiththeRegulatedHealthProfessionsAct,andtheprofessionalmisconductregulationmade

    undertheTraditionalChineseMedicineAct.

    StandardofPractice(2) DiagnosisandTreatment

    R.TCMPsandR.Acsmustbeabletoaccuratelyassessbodysystemdisordersthroughtraditional

    Chinesemedicinetechniques.R.TCMPsandR.Acsmustbeproficientinprovidingtreatmentusing

    traditionalChinesemedicinetherapiestopromote,maintainorrestorehealth.R.TCMPsandR.Acs

    mustbe

    skilled

    in

    the

    application

    of

    acupuncture

    and

    must

    adhere

    to

    the

    World

    Health

    Organization

    (WHO)standardforthelocationofacupuncturepoints.R.TCMPsmustbeabletoaccuratelyselectand

    recommendherbalmedicinesbasedontheTraditionalChineseMedicinediagnosisandtreatmentplan

    andmakemodificationsbasedonthepatientsphysical,medicalandhealthhistoryasnecessary.

    R.TCMPsandR.AcsmustbeabletoperformthetwocontrolledactsauthorizedtoR.TCMPsandR.Acs

    asrequiredinthecourseofengaginginthepracticeoftheprofession.Theymustnotperformthe

    authorizedacts,oranyexemptedcontrolledacts,unlesstheconditionsundertheRegulatedHealth

    ProfessionsAct,theTraditionalChineseMedicineActandtheirrespectiveregulationshavebeenmet.

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    PerformanceIndicators

    R.

    TCMPs

    and

    R.

    Acs

    must:

    a)

    performonlythosecontrolledactsthathavebeenauthorized,underthelegislation;

    b) notperformanyprocedurewhichmayresultinseriousphysicalharm,unlessthatprocedureis

    withinthescopeofpracticeoftheprofessionortheR.TCMP andR.Acisauthorizedorpermitted

    todosobylegislation;

    c)

    carryoutassessmentandtreatmentonlywiththeinformedconsentofthepatient,orthepatients

    substitutedecisionmaker;

    d) useappropriateaseptictechniquesandinfectioncontrolproceduresinthecourseofexaminations

    andtreatment;

    e)

    instructthe

    patient

    to

    remove

    only

    the

    clothing

    and

    items

    that

    would

    interfere

    with

    the

    examinationortreatmentprocedures;

    f) provideuseofappropriatedrapingmaterialstocoverareaswhereclothingwasremoved;

    g) explaintothepatientwhenandwheretheR.TCMPandR.Acmighttouchthepatientandwhy;

    h) touchthepatientinonlythoseareasneededtofacilitatethecarryingouttheprocedure;

    i) effectivelyperformaphysicalassessmentofthepatientforthepurposeofhealthpromotion,

    diagnosisand/ormanagementthatisrelevantandaccurate.

    j) effectivelyanalysetheinformationtodetermineadiagnosisandestablishaneffectivetreatment

    plan;

    k) adheretotheWorldHealthOrganization(WHO) standardforthelocationofacupuncturepoints;

    l)

    applysafe

    and

    accurate

    procedures

    and

    processes

    in

    implementing

    the

    treatment

    plan;

    m) accountforeveryneedlethatisinserted,removed,anddisposedofduringtreatment;

    n) initiateemergencyresponseproceduresasrequiredifapatientsuffersanyadversereactiontoa

    treatment;

    o) communicateatraditionalChinesemedicinediagnosisidentifyingabodysystemdisorderasthe

    causeofapersonssymptoms;

    p) assessthepatientsconditionduringthecourseofthetreatmentorproceduresandrespond

    accordingly;

    InadditionR.TCMPsmust:

    q) takeintoaccountallprecautionsandcontradictionsoftheherbsandformulasrecommendedtothe

    patient;

    r)

    select,recommendandcombineherbalmedicinesbasedontheTraditionalChineseMedicine

    diagnosisandtreatmentplanandmakemodificationsbasedonthepatientsphysical,medicaland

    healthhistoryasnecessary;and

    s) advisepatientsabouttheuseofherbaltreatmentincludingthedosagerouteofadministration,and

    scheduleforadministration.

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    3. SafePractice

    Description

    R.TCMPsandR.AcsassessbodysystemdisordersthroughtraditionalChineseMedicinetechniques

    andtreatmentusingtraditionalChinesemedicinetherapiestopromote,maintainorrestorehealth.

    Toensureprotectiontopatients,thegeneralpublic,membersofthehealthcaresystem,aswellas

    practitionersR.TCMPsandR.Acsendeavortoreducetheriskofharmbyengaginginsafepractices,

    andcontinuingtomaintainandupgradetheirsafepracticeskillsbyreferencingagenciessuchasthe

    CTCMPAOandfederalandprovincialgovernmenthealthministries.

    StandardofPractice(3) SafePractice

    R.TCMPsandR.Acsmusthavetheknowledge,skillsandjudgementtopractisesafelybyadheringtothe

    relevantprovincialandfederallegislationandguidelinesandmanufacturersdirectionspertainingto

    healthandsafety.Intheeventofanyunexpectedproblemsoremergencies,R.TCMPsandR.Acsmust

    becompetentandpreparedtohandlethemanagementofthesituation.

    PerformanceIndicators

    R.TCMPsandR.Acsmust:

    a)

    observeall

    relevant

    municipal,

    provincial

    and

    federal

    legislation

    and

    guidelines

    pertaining

    to

    health

    andsafety,suchasthe:

    i. RegulatedHealth ProfessionsActanditsregulations;

    ii. TraditionalChineseMedicineActanditsregulations;

    iii. OccupationalHealthandSafetyActanditsregulations

    iv. WorldHealthOrganization(WHO)standardforthelocationofacupuncturepoints;

    v. WorkplaceHazardousMaterialsInformationSystem;

    b) determinerisksandcontraindicationsforacupuncturetreatment;

    c)

    determinerisks

    and

    contraindications

    for

    moxibustion

    treatment;

    d) takeintoaccountthepatientsphysicalandemotionallimitations,andensurethatthepatientwill

    notbeexpectedtoperformanytaskormovementthatwouldcausephysicalharm;

    e) usesterileneedletechniquetoreducetheriskofinfections,diseasesandtransmissionssuchas

    HepatitisBinperformingtheprocedureofacupunctureincompliancewiththeCTCMPAOguidelines

    pertainingtoacupuncture;

    f) useappropriateaseptictechniquesandinfectioncontrolproceduresinthecourseofexaminations

    ortreatment;

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    g) protectthemselves,theircolleagues,staff,othermembersofthehealthcareteam,anyother

    individualswhomaybepresent,aswellasanypatient,fromanycommunicableandinfectious

    diseases;

    h) conductappropriatemaintenanceproceduresforallequipment andsubstancestobeusedinan

    examinationortreatment;

    i)

    takecorrectiveactionifthemaintenanceprocedureresultsarenotwithinacceptablelimits;

    j) initiateemergencyresponseproceduresifapatientsuffersanyadversereactiontoatreatmentora

    substanceadministeredorally;

    k) initiateemergencyresponseproceduresintheeventthatapatientexhibitsabusiveorviolent

    behaviour;

    l) disposeofexpiredorcontaminatedsubstancesormaterialsIaccordancewithlegislationandall

    CTCMPAOguidelinespertainingtowastemanagement;

    InadditionR.TCMPsmust:

    m) determinerisks,contraindicationsandriskofanadversereactionfortreatmentwithherbals.

    4. Communication

    Description

    R.TCMPsandR.Acseffectivelycommunicatewiththeirpatients,families,caregivers,other

    professionalsand

    other

    important

    individuals.

    R.

    TCMPs

    and

    R.

    Acs

    recognize

    that

    good

    communication

    skillsareessentialforestablishingrapportandtrustwiththepatient,formulatinganassessment,

    deliveringinformation,strivingformutualunderstanding,andfacilitatingasharedplanofcare.

    StandardofPractice(4) Communication

    R.TCMPsandR.Acsmustbeabletodevelopatrustingandtherapeuticrelationshipswithpatients.They

    musthavegoodcommunicationskillstoelicitandcombinerelevantinformationtoassessthepatient

    anddevelopandimplementatreatmentplan. R.TCMPsandR.Acsmustbeabletoaccuratelyconvey

    relevantinformationandexplanationstopatients,families,colleaguesandotherprofessionals.

    PerformanceIndicators

    R.TCMPsandR.Acsmust:

    a) provideclearandunderstandableinformationtothepatient,orthepatientssubstitutedecision

    maker,priorto,duringandaftertreatment,usinganinterpreterifnecessary;

    b) givethepatient,orthepatientssubstitutedecisionmaker,anopportunitytoaskquestions;

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    c) carryoutexaminationsortreatmentonlywiththeinformedconsentofthepatient,orthepatients

    substitutedecisionmaker;

    d) keepallpatientinformationconfidential,exceptwhennecessarytofacilitateanassessmentor

    treatmentofthepatientorwhenlegallyobligedorallowedtodisclosesuch information;

    e)

    observeallrelevantlegislation,suchastheHealthCareConsentAct,andallCTCMPAOguidelines

    pertainingtoconsent;

    f) observetheRegulatedHealthProfessionsActandallguidelinesoftheCTCMPAOpertainingto

    boundariesandthepreventionofsexualabuse;

    g) usearangeofcommunicationskillstodevelopandmaintaineffectiveprofessionalrelationships;

    h) collaboratewithothermembersofthehealthcareteamtopromotethebestpossibleoutcomesfor

    thepatient;

    i) usearangeofrelationshipskillstoaddressprofessionaldifferencesthatmayleadtoconflict;

    j)

    provide

    care

    to

    patients

    regardless

    of

    their

    race,

    ancestry,

    place

    of

    origin,

    colour,

    ethnic

    origin,

    citizenship,creed,sex,sexualorientation,age,maritalstatus,familystatus,ordisability.

    5.

    RecordKeeping

    Description

    Creatingandmaintainingrecordsandreportsareessentialcomponentsoftheprofessionalpracticeof

    allR.TCMPsandR.Acsasrecordsandreportsprovideinformationtootherhealthcareprofessionals

    aboutrelevantaspectsofpatientcare,treatmentandassessment.

    StandardofPractice(5) RecordKeeping

    R.TCMPsandR.Acsmusthavetheknowledge,skillsandjudgmenttocreateandmaintainadaily

    appointmentlog,patientfilesandbillingrecordsandotherrecordsthatattesttothetreatmentofthe

    patient. R.TCMPsandR.Acsmustbeproficientinmaintainingrecordsthatdescribeworkplaceand

    safetyproceduresthathavebeencarriedout.R.TCMPsandR.Acsmustbeskillfulinproducingrecords

    andreportsthatarealwaysaccurate,complete,legibleandtimely.

    PerformanceIndicators

    R.TCMPsandR.Acsmust:

    a) maintainawrittenorelectronicdailyappointmentlogthatoutlinesthedate,name,andthetimeof

    theappointmentforeachrespectivepatient;

    b) createandmaintainacomprehensivefileforeachpatientinaccordancewiththerecordkeeping

    guidelinesestablishedbytheCTCMPAO;

    c) arrangeandorganizeallmaterialinpatientrecordsinamannerthatallowsforeasyandprompt

    retrievalandensuressecurityandconfidentiality;

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    d) complywithallrelevantlegislationsuchastheHealthCareConsentActandallCTCMPAOguidelines

    pertainingtoconsent;

    e) comply withanyprivacylegislationsuchasthePersonalHealthInformationProtectionActandall

    CTCMPAOguidelinespertainingtoprivacy;

    f)

    maintaincompleteandaccuraterecordsrelatedtobillingorpaymentforgoodsorservicesprovided

    bythepractitionertothepatientinaccordancewiththerecordkeepingguidelinesestablishedby

    theCTCMPAO;

    g) maintainequipmentandsupplyrecordstomakedeterminationsastotheequipmentquality,

    serviceabilityandoperabilityandtakeanycorrectiveactionsrequiredtomeetstandardssetby

    legislation,manufacturesguidelinesandallCTCMPAOguidelinespertainingtoequipment;

    h) ensurethatallelectronicandwrittenrecordsaremanagedaccordingtotheprinciplesand

    guidelinesestablishedbytheCTCMPAO;

    i)

    implement

    record

    retention

    and

    destruction

    processes

    in

    compliance

    with

    the

    RHPA

    and

    all

    CTCMPAOguidelinespertainingtorecordretentionanddestructions;

    InadditionR.TCMPsmust:

    j) maintainanaccurateinventoryofherbstorecordpurchases,supply andprescriptions(TCM)to

    patients;

    k) ensuresafestorage,labellingandhandlingofherbstoguaranteethattheherbswillbekeptfree

    fromcontaminationandthattheherbqualityismaintainedincompliancewithalegislationsuchas

    theNaturalHealthProductsDirectorateandtheCTCMPAOpoliciesandguidelinesrelatedtothe

    safemanagementofherbalproducts;

    l) conductappropriatequalitycontroltestsforallsubstancestoberecommendedinatreatmentplan;

    m) takecorrectiveactionifthequalitycontroltestsarenotwithinacceptablelimits;

    n) onlyuseherbsbeforetheirexpirytimeordate;

    o) ensurethatallherbalprescriptions(TCM)arelegible,andcontainallofthenecessaryinformationto

    allowtheprescription(TCM)tobeaccuratelyandsafelydispensed(TCM),usedandtracked.

    Acknowledgements

    ThankstotheCollegeofMedicalRadiationTechnologistsofOntarioforitssupportandfortheuse

    ofitsmaterials.

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