CSR Report 2009 - bauverein AG (English)

8/8/2019 CSR Report 2009 - bauverein AG (English)

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bauverein AGDarmstadt

Corporate Social Responsibility –Report on sustainable development by the bauverein AG

2009

Verantwortungsbewusstes Wohnen



page

Preamble 3

Eurhonet and CSR - European Housing Network

and Corporate Social Responsibility 4-5

The bauverein AG 6

CSR – Corporate Social Responsibility

in housing companies 7

1. Support o local social balance 8-9

2. Protecting the environment 10-11

3. Support o long-term ecologic sustainability 12-13

4. Promoting dialogue with stakeholders and good governance 14-17

5. Responsible HR management 18-19

Table o indicators 20-26

Methodology / explanations 26-27

Imprint 27

Content



b a u v e r e i n A G D a r m s t a d t

C o r p o r a t e S o c i a l R e s p o n s i b i l i t y R e p o r t

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Preamble

Our rst CSR report, issued last year, was extremely

well-received in the housing and real estate industry.

We are particularly proud o the act that, in 2008, we

were the only German company in the housing industry

to be quoted and recognized in an international context

due to publications also written in the English language.

The rst CSR report by the bauverein AG has been used

as a reerence object in lectures and presentations by

renowned CSR experts, such as, or example, Proessor

Schwalbach rom the Humboldt University in Berlin. O

course we are aware that the expectations on a second

report, to be issued this year, are high. However, we

are still ollowing a process o learning and o urther

development with reerence to our CSR activities. Forthis reason, in 2010 we will be launching a project on

a local level, which will deal – with scientic support

– with the development o short-term, medium-term

and long-term CSR targets rom the point o view o

our stakeholders in particular. We will also be looking

intensively into the subject o "Stadtrendite" (the sum

o all economical, social and ecological advantages aris-

ing rom city communal housing corporation activities)

in order to develop related models within the scope o

our EURHONET activities.

Our dealings with CSR and above all the collaboration

at an international level, and the resulting possibili-

ties or comparison has generated a series o activities

or the bauverein AG which we shall present to you

over the ollowing pages. One thing o which we are

o course aware: many o the activities listed – in part

by us – under CSR are not "new" and not highly inno-

vative approaches. What is new, however, is the sys-

tematic analysis o these activities and the comparison

with other companies within the same branch. CSR is not simply image-polishing or us; in act it clearly

transcends this, as we also wish to be measured by the

objectives we develop. Creating these objectives in an

understandable manner and developing away rom a

purely economic method o consideration, which merely

measures success using the yearly annual surplus or the

dividends, is still the declared aim o our CSR eorts.

In the year 2009, we were able to greet approximately

100 guests rom ve countries in Darmstadt at our in-

ternational conerence on the subject o CSR. This in-

dicates a high level o interest in the topic. The partici-

pants listened to lectures by international experts rom

the areas o Science, Finance and the implementation

o sustainability activities as well as rom the dierentcompanies in the EURHONET group, and conducted

intensive discussions with them on the various ap-

proaches, assessment models and objectives. It is worth

mentioning that nance investors are o the opinion

that companies which occupy themselves actively with

CSR increase in value, seen medium-term.

Because we are a purely municipal company, an evalu-

ation by nance investors is not necessarily o decisive

importance to us. What is important is the creation o

added value or our city and or our tenants. We hope to

be able to document this with this report, and are look-

ing orward to animated and constructive comments

rom you.

Yours aithully,

Dr. Hans-Jürgen Braun

Dr. Hans-Jürgen Braun

Chairman o the Board o

Directors or the bauverein AG



The EUR opean HOusing NETwork

Figures or 2009:

• 25 members

• 4 thematic work groups

• 5 countries

• 450,000 residences

Eurhonet and CSR – European Housing Networkand Corporate Social Responsibility

FranceEmmaüs Habitat (Clichy-la-Garenne)

FSM (Melun)

Habitat 62/59 Picardie (Coquelles)

Le Foyer Rémoise (Reims)

Le Toit Angevin (Angers)

LogiPays (Caen)

DELPHIS (Paris)

SwedenFamiljebostäder (Stockholm)

Gavleģårdarna (Gävle)

Mimer (Västerås)

Hyresbostäder (Norrköping)

Stånģåstaden (Linköping)VätterHem (Jönköping)

Örebro Bostäder (Örebro)

The European Housing Network Eurhonet, is a net-

work consisting of 24 housing companies with their

headquarters in England, France, Germany, Italy and

Sweden. The commonalities between these companies

arise rom their activities in public and social housing

construction. The participating countries may have

very dierent legal regulations with reerence to their

activities on the housing market, but they are all unit-

ed by the necessity o creating a sustainable society in

which the eects in the environment are minimised

via conscious and targeted actions.

The Eurhonet organisation runs a series o projects.

One o these projects is the development o a model in

which companies are able to report about their activi-

ties based on Corporate Social Responsibility (CSR)

criteria. This model orms the basis o this report.

The concept o CSR can be interpreted in dierent

ways. Eurhonet is o the opinion that CSR is a project

in which member companies should voluntarily in-

tegrate social and ecological aspects into their own

company activities in collaboration with all those par-

ticipating. These aspects are based on the perspective

o social, ecological and economic responsibility and

at the same time include an ethically correct approach

to all employees.

Germanybauverein AG Darmstadt

GBG Mannheim

GWG Munich

DOGEWO 21 (Dortmund)

LWB (Leipzig)

ItalyALER di Brescia

ALER Milano

ATC Torino

IPES (Bolzano)

ITEA (Trento)

IACP Bari

Great BritainCanterbury City Council (Canterbury)





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Gävle

VästeråsStockholm

Norrköping

Linköping

Jönköping

Örebro

Leipzig

Darmstadt

Munich

Mannheim

DortmundCanterbury

Trento / TrientBolzano / Bozen

Bari

TorinoBresciaMailand

Reims

Angers

Melun

Caen

Coquelles

Clichy-la-GarenneParis



The bauverein AG was founded in 1864 as a build-

ing association or worker's residences in Darmstadt.

By 1898, the company possessed a total o 9 houses

in Darmstadt. Today, there are 19,354 residences in

Darmstadt, south and central Hesse which are owned

by the bauverein AG or which are managed by its

subsidiaries.

The bauverein AG rents nanced and publically unded

housing, rom student apartments to customer-tailored

fats or senior citizens or the disabled, and they have

a range o oers on attractive owner-occupied fats and

terraced houses. Together with experienced architects

and experts, the bauverein AG develop urban plan-

ning projects and living environment strategies, and in

this way continue to improve the residential location

o Darmstadt.

Bauverein housing

locations in Hesse

The bauverein AG – a tradition o high qualityin construction, rental and sales

Figures or 2009:

19,354 properties managed by the bauverein AG;

of these 7,551 are publically funded

187 employees; 34 of these working part-time

111.7 million EUR turnover

291.8 million EUR equity

743.4 million EUR balance sheet total

20 subsidiaries and shareholdings

In addition, the bauverein AG have developed and

marketed commercial foor space ree o extra charge or

over 60 years. The properties are distributed all across the

south Hessian region and guarantee prospective buyers

comprehensive technical and commercial supervision

rom a one hundred percent-respectable company.





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Responsible personnelmanagement- Promotion o diversity

amongst the personnel- Collaboration with permanent

sta with unlimited contracts

Planning and building - Energy-ecient construction- Promotion o new orms o

housing, e. g. via the con-struction o multiple genera-tion houses

- Use o ecologically harmlessmaterial

Maintenance and majormodernisations- Continual improvement o

existing stocks with reerenceto equipment in the individual properties and the entirehousing unit

- Reduction o energy re-quirements due to sustain-able major modernisations

Contribution towards citydevelopment

- Construction o nurseries andday care centres

- Support or measures towardsa "Social city"

- Improvement o living sur-roundings

Special tenant requirements - Provision o housing equipped

or the disabled

- Provision o living quarterswhich take the particular re-quirements o senior citizensinto account

- Provision o living quartersor young amilies

6 / 7

Responsible and sustainable actions are being developed in dierent areas o the housing industry.

Some examples o these are represented below:

CSR – Corporate Social Responsibilityin the housing industry



Promoting local social sustainability

bauverein AG sales oers

Many people dream o living within their own our

walls. This is indicated in the stable to increasing

real estate prices, in particular in conurbations.

Darmstadt, too, lies in one o the more desirable

regions, which means that many inhabitants sim-ply cannot aord to buy their own homes. The bau-

verein AG issued their rst tenant privatisation pro-

gram in 2003. Up to now, we have sold housing o

varying sizes to our tenants at good prices. The sec-

ond tenant privatisation program, which has been

running since 2009, has also operated successully

up to now. 79 properties have been purchased by

our tenants, and urther prospective purchasers are

currently negotiating with our sales sta. In order

to ease the decision or our tenants and to guar-

antee an unusual level o security or purchasers,

we oer a return policy. This comes into play i a

purchaser experiences an emergency situation, or

example, i they lose their jobs, and guarantees that

the property can be returned at the sale price, be-

cause we are ully aware o our social responsibility

– even when our tenants become owners.

Additional costs

Increasing energy costs, higher ees and rising costsor services have meanwhile led to the amount o ad-

ditional costs becoming an important argument or

or against a property. In addition, this development

means or many that they attempt to save costs, at

least the costs which they can infuence, such as

heating and water. These additional cost components

are generally only transitory items or the bauverein

AG. The reduction o costs, or at least the mainte-

nance o the original costs became the aim o a Facil-ity Manager who was employed in 2009. From then

on, a process began to renegotiate all contracts con-

cerning the maintenance o grounds. This was car-

ried out in part to improve quality, and in part to

achieve clear reductions in cost. We shall continue

with these attempts in 2010 until all contracts have

been converted.

Even in the eld o energy, we were able to make

substantial gas cost reductions with the introduc-

tion o new gas rates or all properties with gas cen-

tral heating. We agreed that the price should be

adapted every three months to the current price o

light uel oil. Up to now, this has been much cheaper

or our tenants than the previous regulation.

We have also closed a new contract which regulates

the supply o radio and TV signals or our tenants. Up

to now our housing was supplied via dierent provid-

ers, which led to dierent standards, ees and serv-

ices and thereore to dissatisaction on behal o thetenants.

In uture, the properties will be supplied via a cen-

tral satellite system or via broadband cable. This

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1. Promotinglocal socialsustainability

will in uture result in an extremely cheap oer

or the customer in which the customer is able to

save nearly a seven-gure sum annually. In addi-

tion, the aesthetically unpleasing orest o satellite

dishes will also disappear rom the houses. This isbecause the new contract oers tenants – in partic-

ular those with a migration background – the pos-

sibility o receiving programs rom their homeland

at no extra cost.

A urther important topic with reerence to addi-

tional costs is waste, or its avoidance and disposal.

In larger residential buildings in particular, com-

plaints are oten heard about wild collections o

waste, or overfowing containers. These problems

cannot necessarily be traced back to the respec-

tive tenants, as open containers in particular in-

vite some to partake in "waste tourism" in order

to reduce their own costs. Not only that, but the

German waste separation tends to present some

inhabitants with a problem. Since 2009, "waste

locks" have been installed in two o our properties,

which can be opened by the respective tenant us-

ing a code card. This stops external rubbish being

thrown in. At the same time, the tenant receives

intensive training on waste separation, so that lessresidual waste is expected to gather in uture. This

is o course more environmentally riendly, and

should also lead to lower waste ees. In addition,

the waste lock sites are cleaned several times a

week to maintain cleanliness and to resolve com-

plaints caused by waste let lying around or days.

Ater a certain period, we shall be analysing this

project and assessing it ready to use, i successul,

in other properties.

Support of tenants

The tenants o the bauverein AG have also been

aected by the nancial crisis. In these dicult

times, more and more people experience nancial

hardship through no ault o their own due to the

loss o their jobs, divorces and similar vicissitudes

o lie. Every person requires living quarters; a

home. We are o the opinion that your own our

walls are the basis o a lie with dignity. People who

experience nancial diculties are oten no longercapable o reacting appropriately to their situa-

tion or o searching or help. Many even put their

heads in the sand and stop responding to warnings

or even to contract terminations. In order to sup-

port these tenants in these times o need, we are

working together with the Neuen Wohnraumhile

gGmbH (NWH), which oers an individual tenant

advisory service. The important aspect or our ten-

ants is that the NWH is independent and can act asmediator. The main aim is always to avoid actions

or eviction or compulsory evictions. The NWH

knows the large range o contacts who in these cas-

es might provide nancial support, or example in

the City o Darmstadt, or negotiates together with

the tenant a rate payment plan or the bauverein

AG. In 2009, a total of 459 (in the previous year

208) tenants took advantage o this oer. In total,

524 extraordinary terminations could be annulled

by the bauverein AG. The compensation or ar-

rears generally took place by the closure o pay-

ment agreements.

The bauverein AG supports the acquisition o property

at avourable terms by tenants, or example in the

Schiebelhuthweg.



Protecting the environment

In 1900, the number o singles households in Germany

was only 7 %. In 2006, the number had risen to almost

39 % – a trend which is still continuing. This develop-

ment goes hand in hand with the increase in residential

area requirements per capita. Whereas each residentin Germany had an average 24 m2 available to them

in 1970, the average now is over 41 m2. The reduction

in household sizes and the simultaneous increase in

residential areas being used has caused a substantial

increase in energy requirements in Germany, Taking

into account the act that light and heat are the en-

ergy services most used by individual people, singles

households show the highest energy consumption per

capita. On average, they require 60 % more energy or

room heat than a household in which several people

live together.

Environmental protection is everyone's concern. It is

thereore an important objective or us to create the

basic conditions or private households to reduce their

energy consumption, and or this reason we develop

eective solutions which are also presentable in terms

o economy.

Keeping an overview o existing stocks

There are around 2.8 million housing properties in

Hesse. O these, over 77 % were erected beore the 1st

heat insulation ordination was introduced (1977), and

the oundations were laid or most o the others be-

tween 1949 and 1978. The heating insulation require-

ments or these houses are, on average, between 200

and 300 kWh/m2. The bauverein AG portolio indicates

a similar age structure. In order to achieve our objec-

tive o generating energy saving potential sustainably,these construction age classes are o great relevance.

By bundling suitable renovation measures – such as

or example the insulation o acades, roos and cellar

ceilings as well as the installation o new heating or

hot water systems – the heating energy requirements

can be reduced by up to 70 %. Our environmental and

climate protection objectives can thereore be prima-

rily achieved by optimising our stocks consistently

in terms o energy. For this reason, the modernisa-

tion o 9 building complexes was completed in 2009,

and / or work was begun which is due to be completed

in 2010. A urther major project will be launched in

2010 involving measures taken on the Kirchtanne 6

in Eberstadt.

Such comprehensive measures can reduce the heating en-

ergy requirements o a building by up to 70 %. Taking the

low completion volume into account, comparable eects

when constructing new housing properties lie ar behind

this. Climate protection is a matter or existing stocks.

By improving the energy balance o our housing stocks,

we are also playing a measurable contribution towards

sustainably stabilizing the quality and attractiveness

o the residential location o Darmstadt.

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2. Protecting theenvironment

Gas, heating oil and electricity prices have in-

creased by up to 34% over the past ten years. How -

ever, because private household incomes have not

risen to the same extent in order to adsorb these

prices, private households are increasingly havingto get by with a small overall budget or satisying

their living wishes and requirements. Measures

taken to reduce energy requirements in residential

buildings thereore have a direct eect on the nan-

cial scope o their inhabitants.

The frst impression ...

... is well known to be the most important one. This is

particularly the case or the outside appearance o a

building. An outstanding characteristic o our residen-

tial quarters is the large proportion o green areas. At

the same time, the outside areas o our housing proper-

ties are in part in an unsightly condition, because ex-

pert quality checks have not been carried out, or have

not been carried out suciently. In 2009, we changed

this state o aairs. Our Facility Management rst de-

ned a catalogue o requirements beore drawing up

an appropriate directory o services and adapting or

renegotiating the existing contractual conditions with

service providers.

Among other things, the act that our service provid-

ers are now also responsible or the lawn areas is new.

This involves annual aeration and ertilisation, and

new sowing o seed i required.

Whether and to which extent the commissioned

work will be carried out is to be subjected to regular

checks and documented. In this way we can present

our tenants with a clear composition o the various

cost items on request. Using a scoring model, we

would also like to control the quality o the services

carried out in uture. The introduction o this tool isscheduled or the third quarter o 2010. In this way

we would like to ensure that the appearance o our

residential quarters remain at a high level and that

the pleasant residential surroundings atmosphere

has a positive infuence on the inhabitants and in-

creases their eeling o identication with their resi-

dential location.

To underline the seriousness o our commitment in

the eld o green area maintenance in our housing

quarters, we intend to try out measures or the new

design o outside areas accompanied by the Natur-

schutzbund Deutschland e.V. (German Environment

Conservation Agency). In this way we would like to

ensure that, on re-planting open areas, an increased

number o native plants are used, or example, and

that insects and birds are able to nd additional

niches. Should it prove possible to implement this

pilot project sustainably, we will try to carry out such

ecologically expedient planting measures, even in

the green areas we already own, which can be ration-ally supplemented. Green areas have been proved to

reduce CO2

emissions. Maintaining them, caring or

them and re-cultivating them play an important role

in climate protection.

1 Bundesinstitut ür Bau-. Stadt- und Raumorschung,

(Federal Institute or Construction, City and Space Research) Bonn 2008

2 Source: "Energy consumption in private households", Statistisches Bundesamt

(Federal Statistical Oce), Wiesbaden 2008

The maintenance o the green area will be controlled more rom 2009 onwards, a new ocus or a pleasant residential surroun-

dings atmosphere.



Promoting long termeconomic sustainability

Communication with our shareholders

Every company – in particular however communal

companies such as the bauverein AG – has to deal

with a series o dierent interests rom various groups.

These groups are termed "stakeholders". For us, these

are our employees and, among other things, our cus-tomers, banks, state and non-state institutions (e. g.

tenants association etc.) We endeavour to ull the

diverse inormation requirements o these stakehold-

ers. As well as legally-stipulated meetings such as the

Supervisory Board meetings, in which representatives

o the shareholders and employee representatives are

inormed at regular intervals o the business perorm-

ance, and publications such as the annual report or

the tenant's newspaper, we also present ourselves at

trade airs or to political decision-making committees.

In this way, we presented ourselves to representatives

o Darmstadt's local politics and other companies

within the scope o a so-called city economy orum,

allowing discussions and questions with or to the

Board. We also showed our competencies at the trade

air "Energieezient bauen und wohnen" ("Energy-ecient construction and living") in Darmstadt with

the energy-related renovation o existing buildings

and in the implementation o innovative residential

concepts such as "WohnArt3" – cross-generation living

in a passive house. Not only that, but we are also repre-

sented regularly at the Darmstadt senior citizens days.

We oer housing suitable or senior citizens and run

several residential homes or senior citizens, as well as

providing an innovative emergency call system with a

sophisticated supervision and service concept or the

elderly in collaboration with our subsidiary, SOPHIA

Hessen GmbH. O course, we are also present at cross-

regional events such as the Expo in Munich, where

interested expert visitors can inorm themselves o our

range o oers. We make use o these diverse activities

to make contact with our customers and other inter-

ested groups, and to make ourselves and our range o

oers known to a wider public.

However, the highlight last year was the international

CSR conerence, hosted by us, with around 100 guestsrom several European countries.

Renowned speakers rom the elds o research and

politics, marketing and investment banking as well

3.

We received the Georg-August-Zinn medal or …





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3. Promoting long-term economicsustainibility

as practitioners rom the EURHONET Group company

presented their theses and experiences with CSR. In

particular or municipal companies, the much-dis-

cussed contribution on the "Stadtrendite" provoked a

lot o interest. In times when the state's housekeepingmoney is low, it is necessary to stress the importance

o ecological and social sustainability as well as the

purely nancial aspects. For the housing industry in

particular, this is a central theme. Residences are a

social undamental right, and thereore o elementary

importance or each person. The social responsibility,

sustainability and long-term aspects o the trade must

be a primary basis or this economic branch.

All experts and participants were o the opinion that

the CSR activities in the housing industry are only the

start o a comprehensive process, but that they would

become increasingly important in the uture. CSR is a

value-increasing actor, not only rom the point o view

o the public, who are more and more concerned that

companies maintain ecological and social standards,

or rom the tenants' point o view, who o course preer

to live in energy-related renovated, high-quality hous-

ing, but even rom the point o view o an investment

banker.

As well as these dierent communication meas-

ures, there is a urther strong connection between

the bauverein AG and their stakeholders. In total,

112.5 million EUR have been repaid to some of these

stakeholders in the orm o wages, service purchases

or commissioning o suppliers as well as taxes and

payouts. More than 90 % o this goes back into the

region.

Art on constructions

Since 1997, the Hessian Minister President has

awarded the Georg-August-Zinn medal to honour

outstanding merits and to recognize a high level o commitment in the promotion o art and culture in

Hesse. In 2009, the bauverein AG was among the

award winners. They were acknowledged or their

diverse activities in the renovation and mainte-

nance o more than 100 works o art in public rooms

as well as on and in buildings. Because art objects

also require regular care, above all when subjected

to the weather, vandalism and sometimes simply

to wear due to children playing on them, we had

appropriate analysis carried out and then commis-

sioned security and conservation work in order to

maintain our works o art or the uture. Since 2006,

we oer select guided tours o our "Kunst am Bau"

("Art on constructions") or interested parties on

"Kunst privat" ("Private art") day – an initiative by

the Hessian Ministry or Economics, Transport and

Regional Development.

In addition, our th annual exhibition "Trepunkt

Kunst" ("Meeting point art"), held in 2009, was visited

by more than 350 guests. This event was started inits rst year in order to present artists whose ateliers

were located in our buildings.

All these activities were honoured in 2009 with the

Georg-August-Zinn medal. This provides us with the

incentive to continue our eorts; on the one hand to

preserve art and on the other to promote individual

artists.

... diverse activities or the renovation and maintenance o more than 100 works o art on and inside buildings.



Promoting dialogue with stakeholdersand good governance

Action plan or increasing tenant satisaction

As the largest real estate service providers in south

Hesse, we eel ourselves particularly obligated to re-

sponsible company management. The ocus o our

dealings thereore lies on people and not on real es-

tate. Only i people eel comortable in our real estateand there is a demand or our real estate, have we

created a range o oers suitable or the market and

have dealt as well as possible with our shareholder's

assets. In order to ull this demand, we must con-

tinually contend with our customers' requirements

and needs structures in the ace o increasingly ag-

gressive competitive conditions. For this reason, we

ocus intensively on the "demographic change" meg-

atrend. This sets change processes into motion even

in a prospering city such as Darmstadt or in the region

o south Hesse, which we must recognize in good time

with relation to our residential quarters, in order to

counter potential negative development perspectives.

Also o undamental importance or our work is the

intensication o dialog with our tenants and the ac-

celeration o specialist exchange o experience within

the housing industry. As ar as this is concerned, we

have taken a large step orward in 2009.

We are (also) service providers

Sustainable, value-orientated handling o our existing

residences is our core business. At the same time, we

perceive ourselves as service providers or our tenants.

For this reason, we take their needs seriously and

attempt to deal with their requests quickly and eec-

tively. Special "on the job" training and coaching pro-

grams support our employees in seeing the customer

orientation not just as a theoretical maxim but also as

something that our tenants can actually experiencerom them in daily lie. We have recognised the neces-

sity o urther promoting cross-area communications.

Through this exchange, employees learn that their

actions are interrelated with other task areas in other

departments. In this way, they can become increas-

ingly conscious o the act that tasks can be solved

as part o a community, or can learn that they can

only achieve dened company objectives by working

together. In order to drive this process o comprehen-

sion orward and to strengthen the cooperative col-

laboration between the dierent company areas, it

is necessary to urther optimise the eciency o the

company-internal processes. Our aim is to create

transparency with the implementation o standards

and thereore to make success measurable or each

individual, or to identiy still existing decits more

quickly.

Balancing out residential quarters

The traditional triad "Vocational training – Family / job / etirement" appears to be outdated; the biographies o

most people meanwhile display a multitude o inter-

ruptions. Increasingly, dierent vocational trainings

or jobs, places o residence and models are being tried

4.





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4. Promotingdialogue withstakeholders andgood governance

out. With relation to this, experts regularly speak o

an "advancing pluralisation o liestyles". At the same

time, low birth rates in combination with increasing

lie expectancies have led to major age-structural

changes within our population. In addition, wealthwithin our society has distributed itsel very dier-

ently. Each o these briefy-sketched actors has a

massive infuence on housing demands. On the one

hand, the number o singles households has been in-

creasing continuously or years – not only or young-

er, but also or older people. On the other hand, we

have registered an increasing diversity in the ways

in which people live together. To react exclusively

with an increase in residential concepts suitable or

the elderly or alternative residential concepts would

be insucient. The main task or us is rather to de-

velop a mixture o dierent residences and residen-

tial orms o use within a quarter, which generates

a sustainable, stabilising eect. Our aim is to pro-

vide a wide range o the population in Darmstadt or

south Hesse with a diverse range o housing oers

in order to keep the economic location a sustainably

attractive residential location.

Pilot project Eberstadt-Süd

Social commitment is or us a xed component o

our entrepreneurial activities. This is clearly shown,

among other things, in the example o our action

plan or the district o Eberstadt-Süd. The urban

development structure o this residential quarter,

erected in the 60's and 70's, is mainly characterised

by plain, vertical living environments, which are in

part up to 17 storeys high. The raction o housing

erected as social housing constructions is nearly100 %. This orm o high-density provision or ten-

ants who would have little chance o nding a home

on the ree housing market regularly oers breeding

grounds or social tension. In addition, increased

vandalism and accumulation o garbage make it

clear that action must be taken. In 2009, we there-

ore carried out intensive analysis o the situation

on site and then used this inormation to develop an

overall strategy or the quarter. This was simultane-

ously underlined by an actual package o measures

consisting o constructional and social projects. The

dened objective o all planned activities is to im-

prove the overall living situation or the inhabitants.

We are well aware that this is a complex project

which will take up a lot o our attention or several

years. However, even a journey o 1000 miles has to

start with the rst step. We have planned this step

or 2010: starting in the Stresemannstraße with the

construction of a crèche with space for 46 children

aged up to 3 years. This is the ourth project o its

kind which we have realised in Darmstadt. We seethe expansion o our range o supervision oers as a

central module to allow women to earn a living and

to open up training potential or children rom ill-

educated amilies.

Overall strategy or Darmstadt's Eberstadt-Süd quarter: The quality o lie is to be improved sustainably.



In 2010, we will also be initiating the construction work

on the 17-storey residential skyscraper on In der Kirch-

tanne 6. During the course o modernisation measures,

the building will be optimised with relation to energy so

that it ulls the KW-70 standard. Furthermore, we willbe taking the opportunity to create a barrier-ree access

to the building and to adapt some of the 84 ats so that

they become suitable or the elderly.

At the same time, a Social Manager will commence

work in the quarter. She is to act as an on-site contact

or tenants and can thereore play a part in defating

the social confict potential. However, it is clear to

us that the success o the renovation process is to a

large extent dependent on whether we can integrate

the tenants into the overall measures. For this reason,

we would like to integrate them more in terms o re-

sponsibility by setting basic conditions and targeted

motivation to commit themselves. For example, we

intend to create tenants’ gardens, meaning that the

tenants will be able to participate directly and actively

in the design o their residential surroundings. We also

would like to accentuate the importance o the public

areas by using suitable places as locations or encounters

and communication, which invite people to linger there.

We will start by redesigning the Kirnberger Platz, orwhich a new urniture and lighting concept has been

developed, the ocus o which will be an additional

service point.

Explaining what we do andwhat we intend to do

Measures or existing housing qualication are, in

our experience, connected with a large amount o communication eort – in particular when dealing

with holistic housing quarter projects, marked by a

high level o upheaval over a longer period o time.

In order to take the increased inormation require-

ments o inhabitants and tenants better into account,

we place value on intensication o our public work.

To do this, we will be increasing the personnel in the

company area in 2010. Time-intensive and complex

major projects such as the modernisation o "In der

Kirchtanne 6" make it necessary, in our view, to take

additional measures. As well as special on-site inor-

mation events, in which we explain the objective,

the individual working steps and the scheduled time

slot to the tenants, we also set up tenant consult-

ing hours. In this way questions, ideas and requests

can be processed directly at the relevant location

proessionally and quickly. Using this particular

project, we would like to test our ideas or an inte-

grative working method and to make any ne ad-

justments required during the course o the project.

We connect this with the objective o establishinga culture o recognition or our work amongst our

tenants which should radiate positively onto com-

parable projects.

Sabine Seidler

Chairwoman o the bauverein AG Supervisory

Board

The bauverein AG has now submitted their second

report on their Corporate Social Responsibility or

CSR activities. As Chairwoman o the Supervisory

Board at a municipal company, I am pleased that the

bauverein AG emphatically accepts this topic long-

term. As the most important committee in a com-

pany, the Supervisory Board has o course primarily

a responsibility towards the owners. The principal

shareholder o the bauverein AG is the Science City

o Darmstadt, and thereore other major objectives

are ocussed on as well as the generation o an ap-

propriate annual surplus. The city o Darmstadt rst

passed a city economy strategy at the end o 2009,

in which the objectives or all companies and inde-

pendent companies in which the city is directly orindirectly involved to more than 50 % are formulat-

ed. The decisions already made by the supervisory

bodies and the city committees were taken into ac-





2 0 0 9

1 6 / 1 7

4. Promotingdialogue withstakeholders andgood governance

count. In addition, urther aspects were integrated

which to a large extent mirror CSR concepts. Sub-

jects such as environmental protection, increases

in added value and social stability in the region,

sustainability, promotion o training and other top-

ics o central importance are contained in the city

economic strategy. For the real estate economy, not

the economic result is most important, but the im-

provement o quality o lie and lie satisaction o

the residents in the residential quarters and in the

whole city.

Basic public services and responsibility or the

citizens are the oundations o each economic in-

volvement by the Science City. Due to the inten-sive work with CSR and the readiness shown to be

measured against appropriate gures, the bauverein

AG is a pioneer and role model or urther compa-

nies. As Chairwoman o the Supervisory Board, I am

o course aware that we are still at the start o a

sustainable improvement process, and am looking

orward to accompanying this process over the next

years.

Yours aithully,

Sabine Seidler

Chairwoman o the Supervisory Board at bauverein

AG.

Starting project or the action plan Eberstadt-Süd, construction start or the KiTa Stresemannstraße –

oer o supervision or 46 children under 3 years o age.



Responsible HR management

Work-lie balance

The keyword "work-lie balance" has now become

an integral part o the discussions about responsible

personnel management. On the one hand, employ-

ers are responsible or occupying themselves with

the health o their employees; on the other hand,however, employees are increasingly demanding

a working environment and conditions adapted to

their individual requirements. The bauverein AG

has thereore looked into this subject extremely in-

tensively and has taken a diverse range o measures

to oer employees the opportunity to align personal

quality o lie with vocational and company strate-

gies in order to achieve a higher level o satisac-

tion. They have ocussed on the subject o health

in particular as well as on continuous specialist

qualications.

In 2009, a personnel developer was engaged and

the Human Resources Department was reorgan-

ised, also in order to ocus on the eld o job health

management. To start with, a so-called "Health

Day" was carried out which gave impulses towards

a more responsible liestyle. Among other things,

blood pressure measurements, kinetic exercises,

load tests and a lot o other things were utilised

with enthusiasm by the employees. They joinedregular urther measures such as fu jabs, medical

check-ups and an on-site inspection o all work-

places seen rom an ergonomic point o view. In

addition, a health letter has been issued every

quarter since 2009, which gives clear inormation

on subjects rom the eld o health, such as or ex-

ample how to deal with stress, healthy nutrition

and measures to be taken or high blood pressure.

Among other things, exercises are also introducedor oce gymnastics or or the improvement o

concentration which can easily be integrated into a

typical day at the oce. Furthermore it is possible

to have tense muscles massaged once per month in

the company building itsel.

However, measures or the promotion o health

alone cannot produce an optimum unication o

company requirements with individual require-

ments. Further structured measures are required in

order to do that.

In particular, the recording o all working processes

in the company are required. Initially, the actual

processes or the bauverein AG in 2009 were re-

corded. Then these were analysed in optimisation

workshops, examined to see i the company speci-

cations and regulations were maintained as well

as the legal basic conditions, and the interaces

to other areas were systematically recorded. This

resulted in improved processes. The records andoptimisation mainly took place in 2009. The par-

ticipation o the employees in this process was o

particular importance in order to increase identi-

cation with the recorded processes.

5.





2 0 0 9

1 8 /

1 9

5. Responsible HRmanagement

Furthermore, employees were involved directly in

the changes within the scope o a reorganisation

project, as they were represented in the project

group designing them and were mainly able to make

the decisions themselves via majority votes. A posi-tive side-eect or the project group participants

was that some o them were thereore promoted into

a more responsible position.

In addition, there were many minor measures taken

which were also derived rom the employee ques-

tionnaire. The employees were continuously in-

ormed about the individual topics and a summary

report was presented again in 2010.

In connection with extremely good social services

(this has been conrmed in the employee question-

naire), all these measures were eective methods

o increasing employee satisaction and thereore

company loyalty. The lack o specialist personnel

is slowly also hitting the real estate industry, and

in this way we can create more employment incen-

tives and in part train employees over and above the

requirements or their job. Long-term subsequent

planning should also ensure that suitable personnel

are available at the right time.

Measures or 2010 and beyond

Naturally, we don't wish to stagnate. Thereore, the

measures described are still being continued andexpanded. In addition, employees are to be oered

a company pension scheme in 2010, and the health

management is undergoing urther development.

Apart rom that, both group-specic and individ-

ual urther training measures are being oered.

Working hours are to become more fexible so that

employer and employee requirements alike can be

taken into account.

We will be checking the measures we have initiatedwith the continuation o our employee question-

naire in Autumn 2010. For this, the objective is still

to increase employee satisaction and to achieve at

least as high a level o participation (91 %) as in the

year 2008. At the same time, a company suggestion

system is to be introduced, and the rst opportuni-

ty to make suggestions or improvement within the

scope o the employee questionnaire, when a bonus

will be received i a suggestion is implemented.

The Health Day supports the work-lie balance



Promoting local social sustainabilityHousing supply based on local demand

SOC 1.1

Average o surace per type o dwelling

Total stock 2009total

average2009

2008total

average2008

2007total

average2007

One-room fat 46,906.37 m² 39.25 m² 47,284.90 m² 39.21 m² 46,979.62 m² 39.05 m²

Two-room fat 425,383.53 m² 55.17 m² 425,442.54 m² 55.17 m² 417,718.72 m² 55.10 m²

Three-room fat 481,137.02 m² 71.62 m² 469,441.91 m² 71.54 m² 471,295.49 m² 71.34 m²

Four-room fat 156,060.97 m² 91.00 m² 151,136.41 m² 90.99 m² 148,202.59 m² 90.70 m²

Five-room fat 14,068.73 m² 109.06 m² 14201.08 m² 109.24 m² 13,327.99 m² 109.25 m²

Single-amily house 4,748.35 m² 107,92 m² 4587.52 m² 106.67 m² 2,739.52 m² 105.37 m²

total 1,128,304.97 m² 64.36 m² 1,123,555.22 m² 64.14 1,100,263.93 m²

Free housing

One-room fat 28,978.18 m² 37,49 m² 29,359.67 m² 37.45 m² 29,048.26 m² 37.019 m²



Four-room fat 72,126.95 m² 92.59 m² 67,322.01 m² 92.60 m² 60,564.20 m² 92.46 m²

Five-room fat 7,971.28 m² 115.53 m² 8,103.63 m² 115.77 m² 6,930.37 m² 117.46 m²

Single-amily house 4,748.35 m² 107.92 m² 4587.52 m² 106.69 m² 2,739.52 m² 105.37 m²

total 623,189.97 m² 62.33 m² 610,420.57 m² 62.10 m² 575,518.82 m²

Social housing

One-room fat 17,928.19 m² 42,48 m² 17,925.23 m² 42.48 m² 17,931.36 m² 42.49 m²



Four-room fat 83,934.02 m² 89.67 m² 83814.40 m² 89.74 m² 87,638.39 m² 89.52 m²

Five-room fat 6,097.45 m² 101.62 m² 6097.45 m² 101.62 m² 6,397.62 m² 101.56 m²

Five-room fat 0.00 m² 0.00 m² 0.00 m² 0.00 m2 0.00 m²

total 505,115.00 m² 66.84 m² 513,134.65 m² 66.75 m² 524,745.11 m²

Rent and running costs

SOC 2.1

Breakdown o the types o rental dwellings according to the price o the rent

2009 2008 2007

Free housing

Rent up to 2,00 € / m² 6,927.24 m² 1,978.14 m² 707.15 m²

Rent between 2,01 € / m² and 4,00 € / m² 39,734.44 m² 75,775.76 m² 75,738.66 m²




Rent rom 10,01 € / m² up 1,577.91 m² 441.30 m² 531.08 m²

total 623,189.97 m² 610,420.57 m² 575,518.82 m²

Social housingRent up to 2,00 € / m² 0.00 m² 0.00 m² 0.00 m²




Rent between 8,01 € / m² and 10,00 € / m² 7,559.18.18 m² 6,981.44 m² 878.65 m²

Rent rom 10,01 € / m² up 0.00 m² 0.00 m² 0.00 m²

total 505,115.00 m² 513,134.65 m² 524,745.11 m²

SOC 1.3

Growth o the rental oer o the company

Growth 2009 2008 2007

Number o residences owned by the bauverein 17,555 17,517 17,427

Number o dwellings 0.21 % 0.51 %

Space 1,128,304.97 m² 1,123,555.22 m² 1,100,263.93 m²

Expanse (surace) 0.42 % 2.11 %

SOC 1.4

Selling oer

Sales 2009 2008 2007

Number o fats 507 231 240

Number o dwellings 2.88 % 1.32 % 1.38 %

Space 32,955.00 14,872.40 15,427.08

Expanse (space) 2.92 % 1.32 % 1.40 %





2 0 0 9

2 0 / 2 1

SOC 2.2

Progression o running costs per dwelling

Running costs 2009 2008 2007

Total stock 4.13 % / m² 2.83 % / m² 6.57 % / m²

New buildings 4.62 % / m² 9.31 % / m² 4.95 % / m²Total stock 0.09€ / m² 0.06€ / m² 0.18€ / m²

New buildings 0.08€ / m² 0.19€ / m² 0.10€ / m²

SOC 2.3

Rent increase development

Rent increase inc. tenant change 2009 2008 2007

Total stocks privately nanced 0.96 % 1.25 % 1.63 %

New buildings 0.00 % 0.00 % 0.00 %

SOC 2.4

Running costs / rent

Running costs / rent 2009 2008 2007

Total stock 31.34 % 30.99 % 31.36 %

Free housing 26.21 % 25.75 % 25.92 %

Social housing 37.14 % 36.80 % 37.14 %

Social mix

SOC 3.1

Part o internal mobility in the allocation o dwellings

Tenants move 2009 2008 2007

Total amount o internal moves 234 193 218

Total amount o moves 1,913 1,865 1,772

% 12.23 % 10.34 % 12.30 %

Amount o internal moves (social housing) 86 106 83

Total amount o moves (social housing) 790 768 849

% 10.89 % 13.80 % 9.77 %

Amount o internal moves (ree housing) 148 87 135

Total amount o moves (ree housing) 1,123 1079 923

% 13.17 % 8.06 % 14.62 %

Social assistance to tenants

SOC 5.1

Budget allocation or social assistance

Costs 2009 2008 2007Own sta (salaries) /// /// ///

External 137.4 T€ /// ///

donations 22.4 T€ 23.4 T€ 23.4 T€

total 113.2 T€ 23.4 T€ 23.4 T€

SOC 3.3

Part o residents receiving social assistance or the payment o their rent and running costs

recipients o aid money 2009 2008 2007

bauverein AG 11.35 % 8.15 % 7.99 %

Stadt Darmstadt approx. 7-8 % approx. 7-8 % approx. 7-8 %

Hessen approx. 1.3 % approx. 1.0 % approx. 1.2 %

SOC 3.2

Dwelling allocation policy

The specication or lessor and salesperson is to rent out or sell without discrimination. In the eld o rental, the award criteria are basedon credit ratings (1.0 – 6.0). The lessors decide individually or certain properties or an optimum mix o tenants (nations) in order toavoid arguments or the ormation o ghettos in advance.

Promotion o social cohesion

SOC 4.1Description o social cohesion initiatives and evaluation o results

Only a description possible; results cannot be directly accessed

Key:

/// No data available ›‹ Data abbreviated Data explained in the report

Access or disabled and elderly people

SOC 6.1

Part o dwellings accessible to the disabled and elderly in the existing housing stock

share 2009 2008 2007

G 5.89 % 5.87 % 5.88 %

Neighborhood security policy

SOC 7.1

Principles and results o the security policy

2009 2008 2007

Tenants eeling secure /// /// ///

Share o interviewed /// /// ///



Water

ENV 3.2

Overall predicted savings rom installation o water and rainwater collection devices in the stock

2009 2008 2007

Total Stock /// /// ///

New buildings 47.90 m³ 10.00 m³ 85.47 m³

Energy

ENV 2.1

Energy used and greenhouse gas emitted by 1. the stock and 2. the new units

2009 2008 2007Total stock New building

Oce buildingsTotal stock New building

Oce buildingsTotal stock New building

Oce buildings

Energy consumption classes

A: between 0 and 50 kWh / m² / year 1 % 25 % /// 3 % 13 % /// /// /// ///

B: between 51 and 90 kWh / m² / year 7 % 75 % /// 1 % 25 % /// /// /// ///

C: between 91 and 150 kWh / m² / year 27 % 0 % /// 8 % 63 % /// /// /// ///

D: between 151 and 230 kWh / m² / year 43 % 0 % /// 25 % 0 % /// /// /// ///

E: between 231 and 330 kWh / m² / year 22 % 0 % /// 46 % 0 % /// /// /// ///

F: between 331 and 450 kWh / m² / year 0 % 0 % /// 13 % 0 % /// /// /// ///

G: 451 kWh / m² / year and more 0 % 0 % /// 3 % 0 % /// /// /// ///

Average consumption: 182 / 59 kWh/ m² / year 241 kWh / m² / year ///

Median consumption: 190 / 64 kWh/ m² / year 242 kWh / m² / year ///

CO2 emissions

between 0 and 5 kg CO2 / m² / year 0 % 0 % /// 0 % 0 % /// /// /// ///






81 kg CO2 / m² / year and more 1 % 0 % /// 10 % 0 % /// /// /// ///

Average emissions: 42 / 15 kg CO2 / m² / year 58 kg CO2 / m² / year ///

ENV 2.2a

Part o renewable energy used by the company

Renewable energy 2009 2008 2007

Total energy consumption bauverein AG 240 million kWh 244 million kWh 238 million kWh

Thereor renewable energy 2 % 2 % 2 %

Protecting the environment

Town and landscape planning

ENV 4.1

Qualitative improvements to the green areas

2009 2008 2007

Budget 1,001 T€ 1,096 T€ 1,020 T€





2 0 0 9

2 2 /

2 3

Promotion o long-term economic sustainabilityStock management

ECO 1.1

Part o renovated old housing stock

2009 2008 2007

Number 301 dwellings 207 dwellings 224 dwellingsFraction o total stocks 2.15 % 1.50 % 1.67 %

ECO 1.2

Progression o major maintenance expenditure per dwelling over a 5-year period

2004-2009 2003-2008 2002-2007

Neubauten 949.01 € / m² 949.01 € / m² 994.80 € / m²

ECO 1.3

Vacancy rates per type o vacancy

Vacancy 2009 2008 2007

technical 0.81 % 1.00 % 0.99 %

Less than 3 month 0.86 % 0.82 % 0.36 %

More than 3 month 1.85 % 1.78 % 1.36 %

total vacancy 3.52 % 3.60 % 2.71 %

Local economic system

ECO 2.1

Income rom activities redistributed to stakeholders

Stakeholder 2009 2008 20071 % o total 1 % o total 1 % o total

salaries 10,435.9 T€ 9.3 % 9,175.9 T€ 8.0 % 8,461.5 T€ 6.57 %

External suppliers and service providers 85,755.8 T€ 76.2 % 82,976.3 T€ 72.2 % 93,865.1 T€ 72.85 %

taxes 2,496.5 T€ 2.2 % 12,767.3 T€ 11.1 % 15,741.3 T€ 12.22 %

Interest rates and costs o money transactions 10,097.7 T€ 9.0 % 9,947.5 T€ 8.7 % 10,763.0 T€ 8.36 %

dividends 3,749.1 T€ 3.3 % /// 0.0 % /// 0.0 %

total 112,535.0 T€ 100.0 % 114,867.0 T€ 100.0 % 128,830.9 T€ 100 %

ECO 2.2

Annual investment on new stock

2009 2008 2007

New buildings 10,588.6 T€ 28,546.7 T€ 12,041.6 T€

purchase 4,908.4 T€ 0.0 T€ 350.3 T€

total 15,497.0 T€ 28,546.7 T€ 12,391.9 T€

Key:




Promoting dialogue with stakeholders and good governance

Associations

GOV 2.1

Number o ongoing agreements with associations and groups o residents (description and contribution)

2009 2008 2007

Verband expenses expenses expenses

Verband der Wohnungswirtschat 83,3 T € 83,4 T€ 80,176 T€

Neue Wohnraumhile 90,8 T€ 86,047 T€ 88,578 T€

Tenants advisory committee 3,2 T€ 1,93 T€ 2,249 T€

total 177,3 T€ 171,4 T€ 171,0 T€

Promoting Transparency

GOV 3.1

Existence o a Code o ethics practiced by the company

2009 2008 2007

topics (yes / no) present concept revised concept revised concept

Rules or AR /// /// ///

Rules or sta Anti-corruption Anti-corruption ///

GOV 3.2

Existence o a strategic paper (purposes and goals o the company) and evaluation

2009 2008 2007

Strategic paper (yes / no) Yes Yes Yes

Description o the objectives Data is not publicized ///

Valuation (yes / no) Yes Yes ///

Results o valuation Data is not publicized ///

Dialogue and satisaction o residents

GOV 1.1

Number o meetings with residents organized or fnanced by the company in order to promote dialogue

2009 2008 2007

12 meetings 9 meetings 11 meetings

GOV 1.2

Results o resident satisaction surveys

2007-2009 2006-2008 2005-2007

Tenants satisaction /// /// ///

GOV 1.3 Vacancy rates per type o vacancy

Dierent current measures, start o tenant questionnaire in 2010 ›‹





2 0 0 9

2 4 / 2 5

Responsible HR management Job development

HR 1.1

GRI breakdown o the personnel dependent on the type o employment

1 year 2009 2008 2007

permanent 90.47 % 93.78 % 93.88 %Fixed term 4.29 % 2.14 % 1.10 %

Temporary employment 2.38 % 1.05 % 1.02 %

apprentice 2.86 % 3.21 % 4.00 %

total 100 % 100.0 % 100 %

O these mini-jobs/part-time employees 16.19 % 21.39 % 22.17 %

3-year-period 2007-2009 2006-2008 2005-2007

permanent 92.64 % 93.81 % 93.19 %

Fixed term 2.51 % 1.52 % 1.48 %

Temporary employment 1.49 % 1.04 % 2.03 %

apprentice 3.36 % 3.63 % 3.30 %

total 100 % 100.0 % 100 %

O these mini-jobs/part-time employees 19.92 % 22.30 % 24.54 %

HR 1.2

Breakdown o hours, concerned employees and annual expenditure or training sessions per category o employees

bracket 2009 2008 2007

management468 h 456 h 304 h

17,481.13€ 49,248.38 € 17,133.70 €

sta 1.111 h 1,048 h 1,200 h

72,237.27€ 49,901.82 € 54,383.98 €

total1579 h 1,504 h 1,504 h

89,718.40€ 99,150.20 € 71,517.68 €

Promoting job interest

HR 2.1Policy to promote good health and compatibility between amily lies and jobs

14 additional exi-days, part-time employment, parental leave, courses to stop smoking, company medical ofcer, health-management ›‹

HR 2.2

Level o employee satisaction

2009 2008 2007 /// 59,6 % ///

HR 2.3

Part o absentism caused by work-related accidents, sick and stress related to work

2009 2008 2007

2,279 days 2,377 days 2,073 days

2009 2008 2007

6.27 % 6.80 % 5.97 %

Promoting diversity and equity o employment

HR 3.1

Breakdown o employees and salaries by category and by gender

percentage 2009 2008 2007

pay scale group AT 8.04 % 7.98 % 7.44 %

women 21.02 % 16.55 % 10.53 %

men 78.98 % 83.45 % 89.47 %

pay scale group 6 12.04 % 10.57 % 11.58 %

women 24.26 % 31.25 % 28.02 %

men 75.74 % 68.75 % 71.98 %

pay scale group 5 17.37 % 18.77 % 17.63 %

women 41.59 % 36.66 % 38.10 %

men 58.61 % 63.34 % 61.90 %

pay scale group 4 37.76 % 38.03 % 13.54 %

women 60.52 % 63.53 % 55.37 %

men 39.48 % 36.47 % 44.63 %

pay scale group 3 16.60 % 16.18 % 35.87 %

women 42.28 % 65.31 % 63.49 %

men 57.72 % 34.69 % 36.51 %

pay scale group 2 5.02 % 4.62 % 10.46 %women 20.41 % 00.00 % 61.50 %

men 79.59 % 100.00 % 38.50 %

pay scale group apprentices 3.18 % 3.85 % 3.47 %

women 83.87 % 82.86 % 80.67 %

men 16.13 % 17.14 % 19.33 %

total 100 % 100 % 100 %

Key:




Procedural method

Accuracy o the data collection

The bauverein AG has carried out the data collection

internally. This internal data provides the basis or the

detailed texts in this report. Part o the data could only

be collected by making restrictive assumptions, which

are not documented in the table section.

Explanations o the indicators

SOC 2.2 Additional costsThis deals with additional costs acc. the operating costs

ordination. The additional costs were determined

without counting vacant residences. The changes over

the years are in part not signicant, because or exam-

ple the additional costs are higher than or the normal

residential space when building new sheltered housing

or the elderly due to the additional services necessary.

In addition, tenants in dierent properties receive

their heat directly rom energy suppliers. The costs o

heating and hot water are thereore not known.

ENV 2.1 Energy consumption and greenhouse gas

emissions

The calculations refer to partial stocks of approx. 95 %

as well as to the primary energy requirements. The

values for new constructions (from 2005) are partly

estimated.

ENV 2.2a Fraction o renewable energies against the

company's energy consumption

The total consumption sum is not available. Theraction o renewable energies can currently only be

estimated based on the installed systems. The deter-

mination o the total energy requirement reers to

the mean value of a partial stock (85 %) and is then

HR 3.2

Special employment

Form o contract 2009 2008 2007

Handicapped persons /// /// 9.0 %

Best Ager / 55+ - - -

apprentice 3.2 % 3.8 % 4.2 %

permanently unemployed persons 0.9 % - -

preparatory year - - -

re-training - - -

projected. The value stated is not the total consump-tion but the determined end energy requirement.

ECO 2.1 Income rom activities which is distributed

to stakeholders

Wages include social contributions and supplies to

pension provisions.

For suppliers and service providers, these are expenses

or maintenance, operating costs and expenses or

developers (building costs, sales and inrastructure

costs, and other business expenses). The taxes include

income taxes and other taxes (including property

taxes).

SOC 1.4 Sales oers

Only sales rom tenant privatisation have been taken

into account. Sales rom the developer business have

no infuence on the housing stocks, as they are sold

out o the current assets.

Key:






2 0 0 9

2 6 / 2 7

SOC 3.3 Fraction o tenants who receive social beneft or support or their rental payments and additional

costs

Not all receivers o transer benets are clearly rec-

ognisable. Many tenants receive grants or the rent

direct and orward the money to the bauverein AG.

The actual raction o tenants who receive benets

cannot be determined. The raction reers to the

transer benets currently paid direct rom the city

oces to the bauverein AG.

There is no precise data rom the Federal Statistics

Oce or the State Oce or 2006, 2007 and 2008,

meaning that we can only work using estimated

values.

GOV 2.1 Number o current agreements with associa-

tions and tenant societies (description and fnancial

amount)

Employee hours or collaboration with associations

and societies as well as internal expenses are not

recorded and can thereore not be listed. Only thetotal costs or the individual associations and tenant

societies are shown.

Editor :bauverein AG

Siemensstraße 20

64289 Darmstadt

Tel.: (0 61 51) 28 15-0

Fax: (0 61 51) 28 15-244

e-mail: [email protected]

www.bauvereinag.de

Editorial office (responsible):

Christina Haerle-Petit, Dieter Emig

Design, typesetting and lithography:

eedback werbeagentur GmbH,

www.manok.de

Imprint:

CSR Report 2009 - bauverein AG (English)

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Transcript of CSR Report 2009 - bauverein AG (English)