Csr Report 08-09

8/8/2019 Csr Report 08-09

http://slidepdf.com/reader/full/csr-report-08-09 1/9

Corporate SocialResponsibility Report2008 - 2009

8/8/2019 Csr Report 08-09


Words from our CEOOur Achievements 2008 – 2009Our BusinessOur Values and GoalsOur CSR StrategyOur EducationOur EnvironmentOur CommunityOur PeopleOur CSR Commitments for 2009 – 2010Contact Details

Contents

8/8/2019 Csr Report 08-09


We’ve made a lot of progress sincethe beginning of 2008, when we

turned our attention to CorporateSocial Responsibility andconsidered what issues we shouldbe addressing.

The three key areas which we’vechosen to focus on reflect our commitment to the area we dobusiness in, and our desire toprotect, nurture and develop themany different facets of that area.

We’ve sponsored many initiativeswhich align with our CSRcommitments, such as the DurrellWildlife Conservation Trust in Jersey, and the Alderney WildlifeTrust in Guernsey. We’ve alsobecome involved with HighlandsCollege in Jersey and the GTAUniversity Centre in Guernsey, byproviding courses to meet clearlyidentified areas of need.

We’ve increased our recyclingefforts by partnering with Greener Solutions UK to recycle unwantedhandsets. We also support twoinitiatives in the Channel Islands -the States of Guernsey’s recyclingscheme and Jersey Potteries’recycled bags.

We’ve engaged with stakeholdersto find out about the issues that

really matter to them. From our discussions with communities andpartner organisations, we knowthat there are concerns regardingour operations and networkdevelopments. We understandthese concerns and have madeobjective information widelyavailable, focusing specifically onhandsets, network infrastructureand relevant scientific research.We also ensure that we comply

with international standards for limiting human exposure to RadioFrequency (RF) fields.

As a responsible modern business,we are always challengingourselves to improve. We’ve madea lot of progress since we firstbegan to address our CSR, butwe’re more than aware that westill have a long way to go. I hope you enjoy this report.

Iain WilliamsChief Executive OfficerAirtel-Vodafone

Words from our CEO

Good progress

Welcome to our Corporate Social Responsibility (CSR)

report 2008 – 2009.CSR is an issue that we’ve become increasingly involvedin over the course of the past year. In 2008 we made thedecision to focus our efforts on three key areas:education, environment and community.

8/8/2019 Csr Report 08-09


Our Achievements 2008 - 2009

What we’ve done so far Being a responsible, modern business is an ongoing,evolving process. Corporate Social Responsibility requiresthat we continually monitor our progress, take stock of where we are and assess how we can move forward. So,what have we done so far?

This Corporate SocialResponsibility report covers the

year January 2008 to January2009. In this 12-month period wehave focused on issues that our stakeholders have identified asbeing important to them and tothe Channel Islands.

During the past year, we’ve:

Sponsored the States of Guernseyrecycling initiative with a

sponsorship of £1500 whichenabled the States department toget this worthwhile initiativecommunicated.

Supported Durrell WildlifeConservation Trust in Jersey and

the Association against ClimateChange in Guernsey.

Made a commitment to monitor our energy consumption andwaste management by registeringfor the Eco-Active scheme in Jersey. Got involved with the local

community by supportingChannel 130FM and Island FMwith the continuation of theChannel Islands ‘Parishes’initiative. In 2008, we broughttogether over 4500 people duringthe 12 parish quizzes across theChannel Islands.

Supported continuing educationin the community by donating£15,000 to the GTA UniversityCentre in Guernsey.

Recycled a total of 50 handsets inconjunction with Greener Solutions UK, which will be sentfor reuse in third world countries.

Invested £6,000 in innovativemobile technology for thePuffinCam project based inBurhou. This project has enabledlocal schools to study one of theChannel Islands most loved andiconic residents.

Joined forces with Jersey Potteriesto promote the use of reusablerecycled bags.

Provided mobile phone coursesfor technophobes and people whoneeded confidence boosting whenit comes to using mobile phones.To date we are on our third course,having taught over 75 students

ranging from 45 to 92 years old.We will be holding a graduationceremony later this summer tocongratulate those students ontheir achievement.

8/8/2019 Csr Report 08-09


Unravelling the mysteries of themobile phone

We’ve created and developedmobile phone courses at bothHighlands College in Jersey andthe GTA University Centre inGuernsey, specifically designed tohelp those with a mobile fear tostep into the world of moderncommunication in a fun andsimple way.

In Jersey, our first course was sosuccessful that we were inundated

with enquiries, encouraging us torun a second course. It is now in itsthird round. All the courses havebeen oversubscribed and we aredelighted it has been such asuccess.

The course is currently beingrolled out in Guernsey.

Old School FMWe’ve supported Guernsey’s

Elizabeth College in their broadcasting of “School FM”- ashort term commercial radiostation which provides youngsterswith the opportunity to experiencefirsthand how a radio stationoperates.

Drive safely One of the campaigns we areworking with the other mobileoperators on is Jersey’s “Hands-

Of” campaign, promoting safe andresponsible driving.

Supporting parish communitiesWe’ve been involved in a number of initiatives which help to bringcommunities together. We’veteamed up with Channel 103FM in Jersey and Island FM in Guernseyin the ‘Parish Promotion’,celebrating island life and theimportance of parish life.

We are proud to have broughtmore than 4500 parishioners

together to pit their wits againsteach other in the monthly parishpub quiz.

We have also helped organise andsupport. youth nights at Chambersin Jersey and been activelycleaning the beaches in eachparish each month.

Helping local businessesWe are supporting several local

businesses through advertising,including Jersey Bowl and TheLiving Legend.

Most recently we were the mainsponsor of ‘Alderney Week’ andprovided support for the activitiesoffered during the celebrations.

Our Community

NurturingAs a company we recognise the importance of having a qualified workforce, and as a result we arecommitted to providing opportunities for learningand development in the communities in which weoperate. We actively promote and support initiativeswhich we believe will benefit locally, and recognisethe importance of long-term commitment to theprogrammes we support.

8/8/2019 Csr Report 08-09


ConservationAt present, we undertake a widerange of practices which show our commitment to the conservationof the environment.

Over the last 12 months, we havemade a conscious effort to sourceenvironmentally friendlypromotional products, includingball-point pens made fromrecycled CD cases; USB sticksmade from recycled plastic; andlanyards made from sustainablysourced bamboo.

In addition, all our paper suppliesfor promotional purposes are

sourced from sustainable forests.PuffinCamLast year we worked closely withthe Island of Alderney toimplement the technology of PuffinCam.

A camera will be situated on theisland of Burhou, which is abreeding ground for puffins and aprotected bird sanctuary.

The camera will use state-of-the-art technology to transmit livevideo images, whilst wind andsolar energy power the camera.The images are transmitted via our 3G network.

This unique gadget enablesconservationists and bird lovers togain a better understanding of thelives of the Burhou puffins.

Eco-ActiveWe’re proud to be a registeredEco-Active business in Jersey.Although the Eco-Active schemeis a Jersey initiative and does notoperate in Guernsey, we hope to

roll the scheme out to our Guernsey-based operations andlead by example as anenvironmentally-friendly ChannelIsland company.

SponsorshipAcross 2008 we put increasedeffort into selecting our sponsorship commitmentsaccording to their environmentalcredentials, focusing on charitieslike the Durrell WildlifeConservation Trust, with whom wewill be working closely over thecoming years.

As mentioned, we are alsosponsoring Jersey Pottery’srecycled bags, used throughout alltheir outlets in Jersey, and inGuernsey we sponsored the Statesof Guernsey recycling leaflet,informing islanders of ways inwhich they can dispose of their waste in an environmentallyfriendly manner.

Our Environment

Protecting

Airtel-Vodafone is committed to managing the

business in an environmentally responsiblemanner- reducing our carbon footprint andprotecting the natural environment are high on ourCSR agenda.

8/8/2019 Csr Report 08-09


Greener customers

In an effort to encourage our customers to be moreenvironmentally conscious, wehave introduced a handsetrecycling scheme in partnershipwith Greener Solutions UK, inwhich unwanted handsets are sentfor re-use in third world countries.All proceeds from the handsetrecycling scheme are donated toour chosen charities of the year;Durrell Wildlife Conservation Trustand the Guernsey Climate ActionNetwork.

In addition, we have finalised a

‘self-care’ account system whichallows customers to opt for e-billing. This means customers willstop receiving paper bills, insteadreceiving their statement via emailor as a download on our website.

The system will help our customers reduce their individualcarbon footprint and, astechnology develops, it is our aimto lessen any unnecessary paper

waste even further.

Energy efficientBeing an energy consciouscompany, we ensure that all our computers are shut down rather than left on standby and thatoffice lights are turned off at theend of the day.

We have also encouraged our employees to be more

environmentally aware bypromoting events such as ‘Walk toWork’ day.

Parish clean-upAs part of the Parish Promotioninitiative, we have recentlyimplemented a new project wherewe take it upon ourselves to clean

up local beaches of the monthlyparishes in Jersey and Guernsey.

This means that by the end of 2009, we’ll have cleared up part of each of the 24 parishes (includingSark and Alderney).

Our Parish clean-up campaign isrun in association with the ‘Stopthe Drop’ litter campaign, and wehope that our efforts will motivate

islanders to join in!

Our Environment

8/8/2019 Csr Report 08-09


Our CSR commitments for 2009 – 2010

Where do we go from here?

8/8/2019 Csr Report 08-09


Contact details

Tell us what you thinkWe’d really like to know what you think of our CSRreport. If you’ve got any thoughts you’d like to sharewith us, or suggestions you’d like to make, pleasedon’t hesitate to email our CSR officer [email protected]

Csr Report 08-09

Documents

Transcript of Csr Report 08-09