CORPORATE SOCIAL RESPONSIBILITY

Presented by:JASRAJ SINGH – PGRM 48DEVANSH SHAH – PGRM 40

To create value by leveraging our co-innovation network in a manner that has an impact on the customers ecosystem

To be among the top 3 companies worldwide by 2011; Culture of accountability, delivering certainty to customers.

Their values – integrity, leading change, excellence, respect for the individual, and fostering an environment of learning and sharing.

Vision, Mission & Values…

Overview Of TCS

Part of the Tata group, one ofIndia’s largest industrial conglomeratesand most respected brands.

Established in 1968 as a division ofTata Sons Limited.

It is an IT services, consulting andbusiness solutions organization

Offers a consulting-led integrated portfolio of IT and IT-enabledDeliveryservices

Model™,delivered through its unique Global Networkrecognized as the benchmark of excellence in software

development.

TCS has over 276,000 of the world’s best-trained IT consultantsin 44 countries.

Corporate Governance Report

Corporate Governance Structure of TCS

BOARD OF DIRECTORS

Shareholders/InvestorsGrievance

CommitteeRedressal ofcomplaints ofinvestors such astransfer or credit ofshares, non receiptof dividend,etc

RemunerationCommittee

Responsible for theassessment andrecommendationof compensationpolicy anddetermination ofcompensationlevel.

Other CommitteesEthics and compliance•

AuditCommittee

Reviewing withthe management,external andinternal auditors

•Committee•Bank Account Committee•Nominations Committee•STPI/SEZ Committee•Risk ManagementCommittee•Health, Safety andSustainability Committee

SHAREHOLDERS AND OTHER STAKEHOLDERS

Board Composition

MR.R.N TataNon-Independent,Non-Executive

*Retired as the Director and Chairman of the Company w.e.f. December 28, 2012.

Mrs. Laura M. ChaIndependent,Non-Executive

Ceased to be the Director of the

Company w.e.f. June 29, 2012.

Mr. S. MahalingamNon-Independent,Executive

Retired as the Chief Financial Officerand Executive Director of the

Company w.e.f. February 10, 2013.

Board Diversity

Mr.V.Thyagar

ajanAudit CommitteeSeven Audit

Dr.Ron SommerCommittee meetings

Independent, NonExecutivewere

AprilJuly

held.23 2012; Dr.Vijay Kelkar

12 2012 Mr. ArmanMehta

(Chairman)

September 4 2012;Mr.O.P.Bhatt

October 19 2012December 10 2012

Non-Independent

Non Executive

Mr. IshaatHussain

January 14 20132013March 11,

Name Number of Meetings during the year 2012-13Held Attended

Mr. Arman Mehta 7 7

Mr. V.Thyagarajan 7 7

Dr. Ron Sommer 7 6

Dr.Vijay Kelkar 7 6

Mr. Ishaat Hussain 7 7

Mr. O.P. Bhatt 6 6

Ethics•Prevention•Applicable

and Compliance committeeofto

Insider Trading and Code of Corporate Disclosure PracticesDirectors, officers

duringand other employees

•One meeting was held the year on January 14,2013

CompositionAnd details

Bank Account Committee•Responsible for approval of opening and closing of bank accountsand to authorize persons.

Independent,Nonexecutive

Mr.Arman Mehta

Directors

Non IndependentExecutive

Mr.N.Chandrasekaran

Name Category Number of meetings held

Held Attended

Mr.S.Ramdorai NI,NE 1 1

Mr.V.Thyagarajan I,NE 1 1

Executive CommitteeProf. Clayton

review of the following mattersIndependent Non

Executive•Business and strategy reviewDr.Ron Summer

•Long term financial projection andcash flows

Non IndependentNon Executive

Mr.Cyrus Mistry

(Chairman)•Seniorplanning•Capitalcapital

management succession Mr.S.Ramdorai

and revenue budgets andNon Independent

ExecutiveMr.Chandrasekaran

•Expenditure programmes

Software Technology Parksof India(STPI)/SpecialEconomic Zone (SEZ) Committee: Directors

responsible for approval, from timeto time, of registration/

registration/de-registrationoffices

Independent,NonExecutive

NonIndependent,Ex

ecutiverenewal ofof various

Mr.V.Thyagarajan Mr.N.Chandrasekaran

General BodyMeetings

Resolutions

Alterationof AOA

29,2012

Financial Date Time Venue year

2009-10 July 2,2010 3.30 New pm Marine

Lines, Mumbai-20

2010-11 July 1,2011

2011-12 June

General BodyMeetings

Annual GeneralMeetings

Extraordinary General Meetings

Post Ballot Special

DisclosuresNo materially significant related party transactions which havepotential conflictNo details of non compliance by SEBI or any other statutoryauthority

Fulfils all requirements as per Clause 49

Subsidiary companiesThe Audit Committee reviews the consolidated financial statementsof the Company and the investments made by its unlisted subsidiarycompanies.The minutes of the board meetings along with a report onsignificantdevelopments of

thethe unlisted subsidiary companies are periodically

placed before Board of Directors of the Company.

Means of Communication:•The quarterly, half-yearly and annual results of the Company arepublished in leading newspapers in India which include The IndianExpress, Financial Express

•The results are also displayed on the Company’s websitewww.tcs.com

• Press Releases made by the Company from time to time arealso displayed on the Company’s website.

•Presentations made to the institutional investors and analysts afterthealso

declaration of the quarterly, half-yearly and annual results aredisplayed on the Company’s website.

Corporate SocialResponsibilty

TCS supports local communities and society at large through (i) IT for community welfare, (ii) TCS-Maitree- volunteer corps consisting of TCS employees and their families and (iii) the funding of philanthropic activities.

The key focus areas for TCS CSR work are: Health, Education and Environment. The programs they launch and the communities they work with are decided based on the needs of those communities

In addition to benefiting the targeted community, their CSR activities have the added benefit of giving volunteer corps meaningful projects into which they can channelize their altruism.

Other CSR activities as TCS funded the restoration of some 274 old and rare books totaling over 100,000 pages in the University Library in Mumbai.

TCS encouraged women’s empowerment, the program has now expanded to children’s education and development of local infrastructure.

Corporate social responsibility

A senior executive at the Vice President level is designated as Ethics Counselor.

Policies are reviewed from time to time and changes if any are communicated appropriately across the Company.

At the Board level, the Ethics and Compliance Committee oversees TCS’ compliance to the Codes of Conduct to be followed by the Directors, Officers and other employees.

Monthly Reports are sent to the Committee on matters relating to the Insider Trading Code and the Code of conduct.

ETHICS AND TCS

STRATEGY

Source: company website

Building and maintaining deep customer relationship is the key to the Company’s mission to be a trusted business partner to global enterprises.

By building business units around groups of key clients in each industry vertical and giving end-to-end sales and delivery responsibility to the business head, TCS has ensured high levels of accountability, superior customer service and intimacy.

CUSTOMER CENTRICITY

The Company’s continued investments in building full services capability has resulted in a comprehensive ,integrated portfolio of services.

The strategy is finding strong resonance with clients looking to work with fewer vendors, who can offer transformative capabilities, global delivery footprint and time-to-market advantages in addition to optimisation.

FULL SERVICES CAPABILITY

The focus has been to create an environment where performance is rewarded, individuals are respected and associates get opportunities to realize their potential.

Key achievements during the year were recruitment of 70,400 employees across the

world. on-boarding of 32,263 fresh hires from various campuses. achieving the best-in-class retention rate. maintaining uniformly high utilization rate

throughout the year

HUMAN RESOURCE POLICIES

Divisions For CSR• Adult Literacy Programme (ALP), UDAAN,

EMPOWER, Academic Interface

Programme (AIP),Advanced Computer

Training Centre(ACTC), TCS IT Wiz, RuralIT Quiz,

Education

(Rs. 17.62 crores)

Health

(Rs. 42.42 crores)

Affirmative Action

(Rs. 5.04 crores)

• Med Mantra, Tata Medical Centre (TMC),Projects undertaken by CSR TECH Team

• BPO employability Programme, COPA ITITraining

•Enviornment

(Rs. 6.52 crores)

Turtle hatchlings, Supports 270 plant species,Campaign to protect endangered tree speciesat Yantra Park

Adult Literacy Programme (ALP)

A Computer Based Functional Literacy Programme

undertaken in

through IT

the year 2000 to address the impediments of illiteracy

Among the first instances of use of IT core competence for social

good in India

multimedia, By using the product enables an individual

problems

to

in

learn,

reading,

hours.

writing, and solving simple arithmetic 45 to 50

Graduates of LiteracyprogrammeAfrica

in West

The programme is available in 9 Indian languages, 2 African languages

and Arabic.

Since its inception, the ALP has reached 1,93,625 beneficiaries.

In fiscal 2013, literacy was imparted to 11125 people.

During the year, in partnerships with NGOs and academic institutions,

473 trainers were capacity built to conduct ALP programmes in

Telugu, Hindi, Urdu, Odisa and Marathi.

One stop shop for all information related to the ALP, with provision

for registration, tracking and monitoring

of users as well as gathering

feedback

Hindi

and

ALP

New

was deployed among the

ALP

jail population in Lucknow

Delhi.

from

In FY 13, the reach in New Delhi

increased 3 Jails to 10 jails.

At Tihar Jail, New Delhi, a total of 300 inmates have been

made literate through this programme.

ALP at Women’s Jail inTihar, New Delhi

Project UDAAN

Initiative for increasing employability of

Kashmiri Youth

Joint initiative between TCS, National Skill

Development Corporation (NSDC),

SpecialGovernment

Initiative

of India and Industry

Help Kashmiri youth improve their

employability and employment opportunities

TCS

The

TCS

is the first organisation in India to sign MOU with NSDC.

14 week training programme

has conducted two batches of training wherein 96 students

graduated

Company.

and 73 have been offered employment with the

MedMantra

An integrated ‘Hospital Management System’ along with IT

infrastructure including a comprehensive and fully integrated, web-

based solution has been provided free of cost to the Cancer

Institute at Chennai.

FY13 marked the successful implementation of all 17 modules of

MedMantra which were transitioned to a support mode.

3,20,000 investigation results were reported and 125000 consultations

were performed.

Tata Medical Centre (TMC) TCS designed and implemented comprehensive ‘Hospital Management

System’ running

TCS

on a state of art IT infrastructure for TMC, Kolkata.

In

Rs.

FY13, provided TMC with pro bono IT services valued at

4.2 crores.

Cancer care centre which will promote prevention, diagnosis and

treatment, rehabilitation and palliation and research

It is being established to

earmarked for

serve all sections of the Society, with 50%

of the beds the underprivileged sections.

service, The

as

Institution’s mission is to

in

excel in patient as well

education and research the field of oncology.

Strategic

Mumbai

alliance and assistance from The Tata Memorial Hospital,

Services provided:

Diagnostic

Therapeutic

services

services

Transfusion

Surgical

Oncology

Therapeutic

Medicines

Nuclear

Medicines

Advanced Technologies

Radiation

Metabolic

Therapy

Imaging

Bone Marrow Transplant

Unit

Rehabilitation

Preventive Oncology

International Patients Services

Projects undertaken…

The

and

CSR TECH Team uses technology as

by

a key enabler to assist

resolve business challenges faced

and

social organisations while

empowering them to be efficient accountable

In FY13, the team provided end to end consultancy and architected

comprehensive solutions for health focussed NGOs such as

Operation SmileRetina India FoundationChildline India Foundation

Volunteering through TCS Maitree

Founded in February 2002

TCS Maitree strives to create a spirit of camaraderie among TCS

associates and their families by organising social activities and events

upon TCS Maitree encourages associates and their

family

families to look

themselves as a part of TCS’ extended

The initiatives undertaken through TCS Maitree cultivate and propagate

families

associat

e

volunteer-driven, meaningful activities for associates and their

such Human Resources within TCS leads and facilitates all

engagement activities and programmes

Objective :

◦ To bring TCS associates & their families closer

◦ To Encourage hidden aspirations and talents

Quiz

Workshops on theatre

Yoga

Origami

Flower arrangement

Chocolate Making , etc . . .

Socially relevant activities and endeavors

TCS – MAITREE

Corporate Social Responsibility: TCS supports local communities and society at large through (i) IT

for community welfare, (ii) TCS-Maitree, our volunteer corps consisting of TCS employees and their families and (iii) the funding of philanthropic activities.

The key focus areas for TCS CSR work are: Health, Education and Environment. The programs we launch and the communities we work with are decided based on the needs of those communities

In addition to benefiting the targeted community, our CSR activities have the added benefit of giving our volunteer corps meaningful projects into which they can channelize their altruism.

Other CSR activities as TCS funded the restoration of some 274 old and rare books totaling over 100,000 pages in theUniversity Library in Mumbai.

TCS encouraged women’s empowerment, the program has now expanded to children’s education and development of local infrastructure.

Synergy with the Masses…

TCS Maitree: Maitree was started with an objective of

bringing TCS associates and their families closer and making them feel a part of the TCS extended family

Soon after, with a view to carry on the TATA tradition of enabling the community, the scope of Maitree was enhanced to include socially relevant activities and endeavors.

TCS Maitree

Maitree and the TCS Community:

Maitree was established with an intention to strengthen the bond between TCS employees and their families, as well as provide a platform to encourage hidden aspirations and talents.

Workshops on theatre, yoga, origami, flower arrangement, chocolate making, and a host of others have allowed the employees to learn and know about things they always wanted to.

All in all, Maitree provides everyone at TCS the opportunity to establish relationships that extend beyond work and thereby, help build bonds that makes work so much more fun.

TCS Maitree

Maitree - Even beyond the TCS Community: In addition to working towards bringing our associates

and their families closer, Maitree also strives to enable the development of the society.

Of the projects TCS have undertaken include working with the differently-abled, aiding under-privileged children across various schools in Mumbai, and helping rural community in Vazapur.

Many programs initiated by Maitree, like employment opportunities for the differently-abled, HIV/AIDS sensitization, peer education, Green Audits to check the excess consumption of energy resources have now been accepted as best practices by the organization.

TCS Maitree

http://www.google.co.in/imgres?q=tcs+maitree+logo&hl=en&gbv=2&biw=1366&bih=597&tbm=isch&tbnid=TS7hFX015I80gM:&imgrefurl=http://www.daisyindia.org/technical.html&docid=0UxXYX302EwilM&imgurl=http://www.daisyindia.org/maitree.jpg&w=3307&h=2339&ei=TwgkT9WCIsjy0gGav_jQCA&zoom=1

With the belief that people with disabilities offer incredible reserves of untapped potential and an alternative talent pool, TCS-Maitree has recruited more than 30 differently-abled people in various branches of TCS.

The following are some of the roles in which the visually impaired persons are working in TCS: ◦ Infrastructure Services Management ◦ BPO processes◦ Learning & Development coordinator◦ Human Resource Manager◦ Global Helpdesk◦ Accessibility testing

TCS Maitree

Rural Development: Mid-day meal scheme for Balwadi kids Computer literacy program A state-of-the-art science lab TCS-Maitree launched the WEP (Women Empowerment

Program) where the women of the village were taught basic arithmetic and created awareness in health and hygiene.

More than 25 women from three villages in the area have been trained in embroidery, stitching, and other textile craftwork over the last one year with help from the Women's India Trust.

A new Gram Vikas Abhiyaan Kendra was recently inaugurated to facilitate income generation for the women.

TCS Maitree

TCS-Maitree has also made strides in the area of health, conducting HIV/ AIDS sensitization sessions as well as health check-up camps for the villagers and school children:

Thalassaemia Drive HIV AIDS awareness program The highlights of this initiative are:

◦ Commemorating World AIDS Day ◦ Red Ribbon distribution at all offices ◦ Online Quiz for creating more awareness◦ Removing myths and misconceptions through articles ◦ Peer Educator Program - Communicating with

associates in their own language, through their 'peers'

TCS Maitree

Working with the differently-abled people

Employment opportunities for the differently-abled

Aiding under-privileged children

Helping rural community in Vazapur

HIV/AIDS sensitization

Peer education

Green Audits

Social Initiatives

Courses catering to industry requirements

Employment opportunities

Recruited more than 30 differently-abled people in

◦ Infrastructure Services Management

◦ BPO processes

◦ Learning & Development coordinator

◦ Human Resource Manager

◦ Global Helpdesk

◦ Accessibility testing

Advanced Computer Training Centre for visually impaired

Wazapur, a Village in Maharashtra

TCS-Maitree has been working over the last three years

Development Activities in the areas of :

◦ Water Supply

◦ Illiteracy

◦ Women empowerment

Basic arithmetic and created awareness in health and hygiene

Trained in embroidery, stitching, and other textile craftwork

Inaugurated Gram Vikas Abhiyaan Kendra

◦ Education

Mid-day meal scheme for Balwadi kids

Computer literacy program

A state-of-the-art science lab

Rural Development Initiative

In a partnership with Red Cross, TCS embarks on periodic blood-donation drives towards the

treatment of Thalassaemia.

The focus of the initiative is to treat HIV as a social issue

The Highlights of this initiative are :

◦ Commemorating World AIDS Day

◦ Red Ribbon Distribution at all offices

◦ Online Quiz for creating more awareness

◦ Removing myths and misconceptions through articles

◦ Peer Education Program

Thalassaemia Drive

HIV/AIDS awareness program

TCS is committed to optimize its resource consumption, minimize its ecological as well as carbon footprint with the ultimate objective of decoupling business growth and environmental impact.

TCS implemented Environment Policy in December 2009 to formalize key activities designed to minimize our environmental footprint and mitigate the impact – in terms of the resources consumed as well as our outputs.

The policy is based on the following key pillars: Climate change mitigation through commitment to reduce GHG

emissions and corresponding carbon footprint Green IT  Green Procurement   Reduce, Reuse, Recycle   Resource Efficiency   Green Infrastructure – Green Buildings

TCS – Go green

TATA CONSULTANCY SERVICES

Environmental Target and Performances

TATA CONSULTANCY SERVICES

Greenhouses at Yantra Park, Deccan Park and Shollinganallur;use bio-fertilizers such as vermicompost and sludge from our bio-digester plant and sewage treatment plant.Kalinga Park, Bhubaneswar

Paper Recycling Initiatives: Shredded paper waste generated from TCS offices is sent

to NGOs for recycling, instead of to municipal landfills. Many of these NGOs make cardboard files and notepads

using the waste paper and supply those back to the organization.

Yantra Park facility in Mumbai, shredded waste paper is recycled through an NGO named Stri Mukti Sangathana, working for the betterment of economically deprived women.

They purchase the waste paper for a nominal amount and supply notepads made of recycled paper.

In 2009-10, 32 sites adopted the practice and sent 69 tonnes of shredded paper for recycling.

TATA CONSULTANCY SERVICES

Employee Engagement: Employees’ buy-in is essential to the success of

Environment Management program at TCS. TCS Environmental Policy aims to create greater

awareness among employees on pressing issues like pollution, deforestation, global warming, depletion of non-renewable resources, e-waste disposal and bio-diversity awareness.

Recruits are trained on TCS’ Environmental Policy during the Initial Learning Program (ILP).

In 2009-10, over 100,000 associates and contractors participated in the classroom sessions, floorwalks, awareness campaigns and web based training.

TATA CONSULTANCY SERVICES

E-waste management: The E-waste generated at the various TCS center includes

Computers, Monitors, Servers, and allied hardware. TCS has an internal E-waste Management policy based on WEEE directive and the Government of India’s draft e-Waste Rules 2010 that mandates disposal of e-waste through specific e-waste handlers and recyclers approved by the Government of India’s Ministry of Environment and Forests (MoEF).

In 2009-10, 5,879 pieces of equipment from all centers, amounting to 100% of our e-wastes, were disposed of through authorized handlers / recyclers.

In addition, another 1,067 computers which were deemed obsolete for TCS’ purposes but in full working condition, were donated to government-run schools which often lack such equipment.

Recipients of such donations are advised to return the hardware to TCS or to authorized recyclers once they reach end-of-life, for safe disposal.

TATA CONSULTANCY SERVICES

In the ever changing markets Globalization and liberalization are the buzz words.

In the age of globalised world, the concept of CSR can’t be ignored by the corporate firms

By keeping in mind the changing market scenario business firms have to change

their work culture as per the market demands.

CONCLUSION

But we can see the paradigm shift in the relation corporate house and workers.

Now a day’s Firms workers all together works as a family and work for achieving the common goals.

Profit sharing is the main agenda of the corporate houses.

TCS has been doing great effort for the achievement of business goals and marring the business goals with social responsibility practices.