CSP Release 6a 1

Constituent Services Portal Release 6a

Cindy R. MossApril 14, 2005

CSP Release 6a 2

Introduction

1. On-Line Password Reset 1. On-Line Password Reset

2. On-Line Application Status 2. On-Line Application Status

3. Application Errors 3. Application Errors

4. CSP Site Usage Report 4. CSP Site Usage Report

CSP Release 6a 3

Password Resets

CSP Release 6a 4

Password Resets cont’d

CSP Release 6a 5

Password Resets cont’d

CSP Release 6a 6

Application Status

CSP Release 6a 7

Application Status cont’d

CSP Release 6a 8

Application Status cont’d

CSP Release 6a 9

Application Status cont’d

CSP Release 6a 10

Application Status cont’d

CSP Release 6a 11

Applicants with Cases Known to $TARS

• Release 4 – Online application process produced errors in these types of applications

• View Direct Application Report

• NCP IVA-Detail Screen, Custodian CSP Information Screen

CSP Release 6a 12

CSP Site Usage Reports

CSP Release 6a 13

CSP Site Usage Reports cont’d

CSP Release 6a 14

CSP Site Usage Reports cont’d

CSP Release 6a 15

CSP Connecting with Constituents

Release 1CP Payments

Release 2NCP Info

Release 3Case Activity

Release 4ApplicationsCredit Card

Release 5FatherhoodEmail Alerts

Release 6IMS

CSP Release 6a 16

Release 6b – June 2005

Proactive Event Notification

InteractiveMessaging CellVoice TEXT