CSIS-114 Management Information Systems

Dr. Eric Breimer

How to reach me?

Google Search: “Dr. Eric Breimer”

Today’s Agenda

IntroductionsSyllabusWhat to expectChapter 1 (25 minutes)

Syllabus

Highlights:Lab Attendance is mandatory (period).10-11 Lab periods2-3 Exams...check schedule next week5-7 Homeworks or On-line Quizzes1 Research Paper and PresentationFinal Exam

Chapter 1

Why is knowledge of information systems important for business professionals?

5 areas of information systems knowledge you need to know

5 Areas you need to know about

5 Areas

Foundational Concepts– concepts, theories, big picture

Information Technologies– hardware, software, capabilities

Business Applications– how information systems can help

Development Process– how systems are actually developed

Management Challenges– problems caused by information systems

Why study this stuff

Information technology can help all kinds of businesses improve the efficiency and effectiveness of their – business processes, – managerial decision making, and – workgroup collaboration,

thus strengthening their competitive positions in a rapidly changing marketplace

Other reasons...

Internet-based systems have become a necessary ingredient for business success in today’s dynamic global environment.

Information technologies are playing an expanding role in business.

Types of Information Systems

S y s te m

Info rm a tio nS y s te m

C B IS

D B M S

A I -b a s e dM IST P S

B u sin e ssIn fo rm a tio n

S y s te m

D S S

G IS

E R P

G D S SE S SA T M M F G F IN

N LP N N E S

P O S

A IS C R M H R IS

Examples

Can you think of any examples ofTransaction Processing Systems (TPS) – process

transaction data, update databases, and produce business documents.

Process Control Systems (PCS) – monitor and control industrial processes.

Enterprise Collaboration Systems – support team, workgroup, and enterprise communications an collaboration.

Examples

Can you think of any examples of Management Information Systems (MIS) – provide

information in the form of pre-specified reports and displays to support business decision making.

Decision Support Systems (DSS) – provide interactive ad hoc support for the decision making processes of managers and other business professionals.

Executive Information Systems (EIS) – provide critical information from MIS, DSS, and other sources tailored to the information needs of executives.

Fundamentals

What is a system anyhow?

S y s te m

Info rm a tio nS y s te m

C B IS

M IS

B ISB us ine s s Info rm a tio n S ys te m

O the rs

O the rs

U M L " IS -A " H ie r ar c h y

What’s a System?

A set of elements or components that interact to accomplish goals.

Input Processing mechanismOutputFeedback / controlSystem boundary

Basic Components of a System

Example

R o o m T em p eratureIN P U T

C o m p are w ith therm o s tatP R O C ES S

TO OL O W ?

A c tivate F urnac eO U T P U T

F EED B A C K

S ys te m B o unda ry

Y e s

N O

System Variables and Parameters

System variable - item controlled by decision-maker (desired temperature)

System parameter - value that cannot be controlled (furnace capacity, outside temp)

A Business System

IS Resources & Activities