CS Owner’s Manual Updated: June 2019 Page: 1 · system free of debris that may cause a blockage?...
Transcript of CS Owner’s Manual Updated: June 2019 Page: 1 · system free of debris that may cause a blockage?...
CS Owner’s Manual Updated: June 2019 Page: 1
CS Owner’s Manual Updated: Dec 2019 Page: 2
Congratulations on purchasing your EvoHeat CS commercial heat pump. This owner’s manual contains all the
information you need to know about using your EvoHeat heat pump.
CONTENTS PAGE
Trouble shooting
• Heat pump not working
• Heat pump not heating
• Heat pump continuously running
• Water around the unit
17 to 18
Drainage & condensation 18
Controller settings 3 to 16
Error codes 19 to 20
Maintenance 21
Energy Saving Tips 22
Warranty details 23
Warrant registration card 24
Cautions and warnings 25
EvoHeat have their own dedicated EvoHeat YouTube Channel that features step by step video instructions on using
your EvoHeat controller.
https://www.youtube.com/channel/UCfYiOxHuybBuC1NZcqUnrcA
CONTROLLER USAGE & OPERATION
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USAGE OF WIRE CONTROLLER
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STARTING & SHUTTING DOWN
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SWITCHING MODES
SYSTEM STATE CHECKING
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CHANGING TEMPERATURE
CLOCK SETTING
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Press" 'f :o selrct needing param
;er
Date: 31/01/2011 ITime 05. 55Week: Thursday Timer Date format
e) A
� 'f
Minute bit flashing
Date: 31/01/20 1 e) ATime: 06: 651 �Week: Thursday � 'f Timer Date format :�' f3
Press" �
Press"� . to save the hour value
Press" A I or" 'f 't Minute bit flashing
Date: 31/01/20 1 e) ATime: 06 :143 � Press" ... -Week: Thursday � 'f to save the Timer minute valu Date format
��f])
Hour bit flashing
Date: 31/0 /2011 e) A
Time: : 55 �
Week: Thursday � 'f Timer
� _e..fo+.m •�;=: f3
Press" A 'f or" l Hour bit flashing
I I
Date: 31/0 /2011 e) ATime: : 55 Week: Thursday � 'f Timer Date format
:��f])
eJ A �
Week: _1 • .? wThursday , -.Timer Date format
Press" to exit
ON: Cooling Inlet temp.: 25.0-C
Outlet temp.: 25.0-C
31/01/2011 06:41 THU.
e) A
� 'f
� •�;=: f3
The time has been changed
Tips : The setting of date and week is the same with clock; If there is no operation in 1 Os, system will remember parameter setting automatic and back to the main interface .•
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Follow:
TIMER SETTING
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Press "�" lto enter Timer setting interface
Timer1 :00:00-00:001 e) ATimer2:00:00-00:00 Timer3:00:00-00:00 � "f Timer4:00:00-00:00
� ;.,<
�fID
Minute bit flashing
imer1 :07: -00:00 e) Aimer2:00:00-00:00 �imer3:00:00-00:00 � "f imer4:00:00-00:00
� ,..,;=: ©
Press'' A" I or""f" 't Minute bit flashing
Minute bit flashing
'Timer1 :07:30-22:00 e) ATimer2:00:00-00:00
� Timer3:00:00-00:00 "f Timer4:00:00-00:00
� ;.,< fID �
Press•� 'i
� Press '\,< " ►
� Press ";.,s.;"
� Press ";.,Q" ►
� Press ";.,< "
Hour bit flashing
Timer1 :[ �:00-00:00 e) ATimer2:00:00-00:00 Timer3:00:00-00:00 � "f Timer4:00:00-00:00 �
� fID ,..,;=:
Press A or ""f '' Hour bit flashing
Timer1: :00-00:00 e) ATimer2:00:00-00:00 Timer3:00:00-00:00 � "f Timer4:00:00-00:00
fID
Hour bit flashing
Timer1 :07:30-��:00 e) ATi mer2 :00:00-00:00 �Timer3:00:00-00:00 � "f Timer4:00:00-00:00
�•;.,< fID
Press "A" I or ""f" 't Hour bit flashing
e) ATimer2: 00:00-00:00
� Timer3: 00:00-00:00 "fTimer4: 00:00-00:00
� ,..,;=: fID
CS Owner’s Manual Updated: Dec 2019 Page: 10
Press "� "+
Timer1 :07:30-22:00 Ti mer2 :00:00-00:00 Timer3:00:00-00:00 Timer4:00:00-00:00
ON: Cooling
Inlet temp.: 25.0'C Outlet temp.: 25.0'C
31/01/2011 06:55 THU.
e) A
� 'f
�,..,;=: m
Press "e)' ►
I Timer zone Daily timer
o back to upp r interface
Press .. e),,t� back to upper interfa
Press "e)'
� to back to upper interfac
Date: 31/01/2011 Time: 05: 55 Week: Thursday [imer I e Date format
Tips: 1) The operation of Timer2, Timer3, Timer4 is the same with Timer1;
e) A
� � 'f
�,..,;=: m
2) Timer1 :07:30-22:00 means system starts up at 7:30, and shut down at 22:00 automaticly;
3) If there is no operation in 1 Os, system will memory parameter setting automaticly.
B. The operation of daily timer
ON: Cooling
Inlet temp.: 25.0'C Outlet temp.: 25.0'C
31/01/2011 06:55 THU.
Timer zone Daily timer
Press "Y' �
e) A 5ate: 31/01/20111 Press "�" Time: 05: 55
� 'f ► Week: Thursday to enter cloc Timer
�;.,<�
fID interface Date format
Press ' 'f" to I select "Timer" "t
Press "�" � 'f ... ◄f---
� to enter tim r � fID interface
Date: 31/01/2011 Time: 05: 55 Week: Thursday Timer Date format
e)�
� 'f
�,..,;=: fID
CS Owner’s Manual Updated: Dec 2019 Page: 11
Press ''f "i
Timer zone IDaili'. timer
Flashing
Mon.:T imer1 Tue.:Ti mer1 + Timer3 Wed.:C N Thu.:T ·1m 0•"'+ Ti mer1 Fri.: ITimer4I Sat.: Timer2+ Timer4 Sun.: OFF
Press 'A" I or "'f' 't
Mon.:Timer1 Tue.: Timer1 + Timer3 Wed.: ON Thu.: Timer3+ Ti mer1 Fri.: lfimer2 I Sat.: Timer2+ Timer4 Sun.: OFF
Mon.:Timer1 Tue.: Timer1 + Timer3 Wed.:ON Thu.: Timer3+ Timer1 Fri.: Timer2+ Timer3
I Sat.: Timer2+ Timer4 Sun.: OFF
Press "e)" J to back to
upper interface
e) A
I � 'f
\®
e)�
� 'f
� fE)
e) A
�� 'f
I � fE)
Press "�" �,
�o enter "Daily time ,,
Press u�•t
� ....
:>ress "�,,·�� ►
Press ,.�,, ,..,;=:
◄
Mon.:Timer1 I Tue.: Timer1+ Timer3 Wed.: ON Thu.: Timer3+ Timer1 Fri.: Timer4 Sat.: Timer2+ Timer4 Sun.: OFF
Press "'f' 1 t'
Mon.:Timer1 Tue.: Timer1+ Timer3 Wed.: ON Thu.: Timer3+ Timer1 I Fri.: Timer4 I Sat.: Timer2+ Timer4 Sun.: OFF
Flashing
Mon. :Timer 1 Tue.: Timer1+ Tin er3 Wed.:ON Thu.: Timer3+ Tin er1 Fri.: Ti mer2+1TimPr'1I Sat.: Timer2+ Timer4 Sun.: OFF
Press 'Aor ' 'f'
1Mon. :IImer1 Tue.: Timer1+ Timer3 Wed.:ON Thu.: Timer3=Fri.: Timer2 Timer3 Sat.: Timer2+ Timer4 Sun.: OFF
e) A
� 'f�
� fE)
e) A
� �
� fE)
e)1,
� 'f
� fE)
e) A
� 'f
� fE)
CS Owner’s Manual Updated: Dec 2019 Page: 12
Press "e)' i to back to upper
interface
Timer zone Daily timer I
e) •
'tj Press 'e) " � 'f ►
to back to
� fID upper interface
Date: 31/01/2011 Time: 05: 55 Week: Thursday Timer Date format
Press "e)" i to back to upper
interface
ON: Cooling
Inlet temp.: 25.0'C Outlet temp.: 25.0'C
31/01/2011 06:55 THU.(9
e) •
� 'f
� m
If "crj' has been shown, it means timer on/off has been set
Tips: The Timer operations of Monday, Tuesday, Wednesday, Thursday, Saturday, Sunday is the same with Friday. Monday: OFF: means Monday Timer hasn't been set, and the running state is the same with
Sunday at 24:00, for example, if system is running at 24:00 on Sunday, then it will be running the whole day on Monday, and vice versa;
Wednesday: ON : means system will be running the whole day on Wednesday Thursday: OFF: means system will be off the whole day on Thursday; Saturday: Timer1 +Timer2 : means the time to start up and to shut down is according to Timer1
and Timer2. If there is no operation in 10s, system will memory the parameter setting automaticly and back to main interface.
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C. Temperature timing settings
ON: Cooling Inlet temp.: 25.0'C Outlet temp.: 25.0'C
31/01/2011 06:55 THU.
Timer zone I Daily timer Timer setting temp.
Press " 'f "l
Timer zone Dailv timer Timer setting temp.I
e) A 5ate, 31/01/20111 Press "ij" Time: 05: 55
� 'f ► Week: Thursday to enter cloc, Timer
ij't)
fID interface Date format
Press " 'f " to I select "Timer" 'f
Date: 31/01/2011 Press "ij" Time: 05: 55
� 'f ◄ 'tJ to enter tim r
ij fID interface
Week: Thursdav Timer I Date format
e) A !Timer 1 set tem12. 5.0:Q Press "�" Timer 2 set temp. 5.0'C
- Timer 3 set temp. 5.0'C
� 'f ,.... Timer 4 set temp. 5.0'C
.o enter
�m "Time setting temp'
Flashing
l Press " 'f "
Timer 1 set temp. 5. D'C e) A Timer 1 set temp. 5.0'C Timer 2 set temp. 5. l'C .,,.._ Timer 2 set tern� . 5.0'C Timer3 set temp. � Press "{Q" 5.o·g � !Timer 3 set tern:. Timer 4 set temp. 5.0'C � 'f � Timer 4 set temp. 5.0'C
ij,..,;=:
'tJ fID
or " "f " Press " A "1
e) �
� 'f
� .... � fID
e) A
� 'f 'tJ
ij ,..,;=: fID
e) A
� 'f
ij ,..,;=:
'tJ fID
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Press " A "1 or " Y "
Timer 1 set temp. 5.0'C e) ATimer 2 set temp. 5.0'C Timer 3 set temp. 19.0'CI Timer 4 set temp. 5.0'C � 'f
Date: 31/01/2011 Time: 05: 55 Week: T hursday Timer Date format
Press "e)" i to back to upper interface
ON: Cooling
Inlet temp.: 25.0'C
e) A
� � 'f
� ·��
Outlet temp.: 25.0'C � 'f
31/01/2011 06:55 THU. (9
Press "�" ...
Press 'e)" � � to back to upper interface
Timer 1 set temp. 5.0'C Timer 2 set tern�.!Timer 3 set tern:.
5.0'C 9.o-cl
Timer 4 set temp. 5.0'C
Press " e) " to back to I upper interface.
Timer zone Dail}'. timer I Timer setting tem�. I
Tips: 1) The operation of Timer2, Timer3, Timer4 is the same with Timer1;
2) Timer3:9'C means at Timer3 target temperature is 9 ·c;
Remark:
e) A
� � 'f
� •�;=: m
The wire controller can display the temperature unit as "°F" or ''°C" according to the unit Model you bought.
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KEYBOARD LOCK
MALFUNCTION DISPLAY
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MEANING DEFAULT REMARKSSet-point of cooling target temp. 27 degrees AdjustableSet-point of heating target temp. 27 degrees AdjustableSet-point of auto mode target temp. 27 degrees Adjustable
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TROUBLE SHOOTING
IF YOUR HEAT PUMP ISN’T WORKING, CHECK THE FOLLOWING…
• Is the screen of control panel lit?If not, make sure the electrical wires and cables are correctly connected and the power is on. Ensure any circuitbreaker devices are set to the ON position and press the ON button on your controller. Check your controllercable is plugged in and is not damaged. If the unit has been shut off or the power has been interrupted theheater will not restart for a 5-minute period to protect the compressor. Wait 5 minutes before attempting arestart.
• Is there enough water flow?If the screen displays a water flow related error check the water flow. Is the water pump in operation and thesystem free of debris that may cause a blockage? Disconnect pool cleaners to ensure proper water flow.
• Is the current pool/spa water temperature higher than the set temperature on the controller?If so the unit will not operate until the pool/spa water temperature falls below the set temperature on thecontroller.
• Is your heat pump set to run at the correct time and date?Please check your current timing or temperature modes on your controller – you may have programmed the unitto turn on at a different time.
• Does your heat pump have an error message on the screen?If yes, refer to the error code table 19.
IF YOUR HEAT PUMP IS RUNNING BUT NO HEATING, CHECK THE FOLLOWING…
• Is the fan functioning?If not contact EvoHeat tech support on 1300 859 933
• Is the air discharged from the top of the fan noticeably cooler than the ambient temperature?If not, check the refrigerant gauge on the bottom panel of the heater. Another way to determine if theheater is working correctly is to look at the controller’s screen and check to see if the WATER OUT temp ishigher than the WATER IN temp. Check also the INLET WATER TEMP is lower than the HEAT TEMP set point.If the gauge shows less than 0.8MPA contact EvoHeat tech support to check the refrigerant system.
Example of empty Example of normal
(Note: can vary based on ambient temperature)(loss of refrigerant)
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• Ensure sufficient fresh airflow around the unit as per installation instructions.Make sure cold air discharged does not recycle back through the heater. Check the condenser fins. If theyare dirty or blocked use a low flow garden hose only (Pressurised water may cause damage to the heater).
• The unit will periodically defrost when the ambient air temperature is lower than 8 degrees C.
IF YOUR HEAT PUMP IS RUNNING CONTINUOUSLY, CHECK THE FOLLOWING…
• Check the set temperature is at your desired level and that the pool water temperature is at or below thisset point.
• Alternatively, this could be a possible electrical component failure – contact EvoHeat tech support on 1300859 933
IF YOUR HEAT PUMP HAS WATER APPEARING AROUND THE BASE OF THE UNIT, CHECK THE FOLLOWING…
The water appearing around the base of your heat pump could be condensation or a possible water leak. To determine, check the following:
• Check the discharge for the presence of chlorine.If the water has no chlorine then it is condensation and is it normal – see drainage and condensation for moreinformation. If the water has chlorine, it is a water leak and you need to contact EvoHeat tech support on 1300859 933. Or…
• Turn the heater off and run the water pump continuously for a period of 2-4 hours.If the water dries out, then it was condensation – see drainage and condensation for more information. If thereis a continuous leak contact EvoHeat tech support on 1300 859 933.
DRAINAGE & CONDENSATION Whilst the heater is operating, water in the air condenses on the fins of the evaporator. In the instance of high humidity, the condensate may be several litres per hour. This may give the impression that the heater is leaking, however this is a normal function of heat pumps.
The heater will automatically activate reverse cycle or de-icing mode when required which also increases condensate discharge. This normally occurs at temperatures below 8°C. The condensate water will discharge through the base of the heater. As an option a pipe can be connected to the drain on the base of the unit to direct condensate water to an appropriate location.
NOTE: A quick way to verify that the water is condensation is to shut off the unit and keep the pool pump running. If the water stops running out of the basepan, it is condensation. AN EVEN QUICKER WAY IS to TEST THE DRAIN WATER FOR CHLORINE – if the is no chlorine present, then it’s condensation.
CODE FAILURE REASON SOLUTION
Power on
Normal working
P01 Inlet temp. sensor failure The temp sensor is broken or short circuit
Check or change the temp. sensor
P02 Outlet temp. sensor failure The temp sensor is broken or short circuit
Check or change the temp. sensor
P04 Ambient temp. sensor failure The temp sensor is broken or short circuit
Check or change the temp sensor
P15 System 1 coil temp. sensor failure The temp sensor is broken or short circuit
Check or change the temp sensor
P25 System 2 coil temp. sensor failure The temp sensor is broken or short circuit
Check or change the temp sensor
P35 System 3 coil temp. sensor failure The temp sensor is broken or short circuit
Check or change the temp sensor
P45 System 4 coil temp. sensor failure The temp sensor is broken or short circuit
Check or change the temp sensor
P17 System 1 absorb temp. sensor failure
The temp sensor is broken or short circuit
Check or change the temp sensor
P27 System 2 absorb temp sensor failure
The temp sensor is broken or short circuit
Check or change the temp sensor
P37 System 3 absorb temp sensor failure
The temp sensor is broken or short circuit
Check or change the temp sensor
P47 System 4 absorb temp sensor failure
The temp sensor is broken or short circuit
Check or change the temp sensor
P19 System 1 anti-freezing temp sensor failure
The temp sensor is broken or short circuit
Check or change the temp sensor
P29 System 2 anti-freezing temp. sensor failure
The temp sensor is broken or short circuit
Check or change the temp sensor
P39 System 3 anti-freezing temp. sensor failure
The temp sensor is broken or short circuit
Check or change the temp sensor
P49 System 4 anti-freezing temp. sensor failure
The temp sensor is broken or short circuit
Check or change the temp sensor
P191 Using side system 1 anti-freeze temp failure
The temp sensor is broken or short circuit
Check or change the temp sensor
P291 Using side system 2 anti-freeze temp failure
The temp sensor is broken or short circuit
Check or change the temp sensor
P391 Using side system 3 anti-freeze temp failure
The temp sensor is broken or short circuit
Check or change the temp sensor
P491 Using side system 4 anti-freeze temp failure
The temp sensor is broken or short circuit
Check or change the temp sensor
P151 System 1 coil inlet temp failure The temp sensor is broken or short circuit
Check or change the temp sensor
P251 System 2 coil inlet temp failure The temp sensor is broken or short circuit
Check or change the temp sensor
P351 System 3 coil inlet temp failure The temp sensor is broken or short circuit
Check or change the temp sensor
P451 System 4 coil inlet temp failure The temp sensor is broken or short circuit
Check or change the temp sensor
E05 System protection The protection system has failed Check each protection point of the system
E08 Communication Failure Communication failure between wire controller and main board
Check the wire connection between remote wire controller and main board
E11 High pressure 1 protection The high-pressure switch is broken
Check the pressure switch and cold circuit
E21 High pressure 2 protection The high-pressure switch is broken
Check the pressure switch and cold circuit
E31 High pressure 3 protection The high-pressure switch is broken
Check the pressure switch and cold circuit
E41 High pressure 4 protection The high-pressure switch is broken
Check the pressure switch and cold circuit
E12 Low pressure 1 protection The high-pressure switch is broken
Check the pressure switch and cold circuit
E22 Low pressure 2 protection The high-pressure switch is broken
Check the pressure switch and cold circuit
E32 Low pressure 3 Protection The high-pressure switch is broken
Check the pressure switch and cold circuit
ERROR CODES
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URE SOLUTION
CODE FAILURE REASON SOLUTION
E42 Low pressure 4 protection The high-pressure switch is broken
Check the pressure switch and cold circuit
E03 Water flow failure No water/little water in water system
Check the pip water flow and water pump
E04 Electrical-heat over heat failure Electrical-heat is over heat Check or change electrical-heat
E06 Water-inlet and outlet temp. difference
Water flow is not enough and low differential pressure
Check the pipe water flow and whether the water system is jammed or not
E06 System 1/2/3/4 anti-freeze protection
Water flow is not enough and low differential pressure
Check the pipe water flow and whether water system is jammed or not
E171 The system 1 use side anti-freezing protection
Water flow is not enough Check the pipe water flow and whether the water system is jammed or not
E271 The system 2 use side anti-freezing protection
Water flow is not enough Check the pipe water flow and whether the water system is jammed or not
E371 The system 3 heat source side anti-freezing protection
Water flow is not enough Check the pipe water flow and whether the water system is jammed or not
E471 The system 4 heat source side anti-freezing protection
Water flow is not enough Check the pipe water flow and whether the water system is jammed or not
E19 The primary anti-freezing protection
The ambient temp is low /
E29 The secondary anti-freezing protection
The ambient temp is low /
BHB10 Malfunction Codes
P181 Discharge 1 temp. sensor failure
The sensor is open or short circuit Check or change the sensor
P281 Discharge 2 temp. sensor failure
The sensor is open or short circuit Check or change the sensor
P04 Ambient temp. sensor failure
The sensor is open or short circuit Check or change the sensor
E171 System 1 anit-freeze temp. failure
The sensor is open or short circuit Check or change the sensor
E271 System 3 anti-freeze temp. failure
The sensor is open or short circuit Check or change the sensor
P101 System 1 economizer inlet temp. failure
The sensor is open or short circuit Check or change the sensor
P201 System 2 economizer inlet temp. failure
The sensor is open or short circuit Check or change the sensor
P102 System 1 economizer outlet temp. failure
The sensor is open or short circuit Check or change the sensor
P202 System 2 economizer outlet temp. failure
The sensor is open or short circuit Check or change the sensor
P19 System 1 anti-freeze protection
Water flow volume not enough Check the flow volume, water system is jammed
P29 System 2 anti-freeze protection
Water flow not enough Check the flow volume, water system is jammed
E08 Communication failure Communication failure between remote wire controller and main board
Check the wire connection between remote wire controller and main board
E151 System 1 current protection
Current through compressor too heavy Check through the power supply for compressor or short circuit
E251 System 2 current protection
Current through compressor too heavy Check through the power supply for compressor or short circuit
P182 System 1 exhaust high temp protection
Current through compressor too heavy Check through the refrigerant system
P282 System 2 exhaust high temp protection
Compressor exhaust temp. too high Check through the refrigerant system
ERROR CODES - CONTINUED
CS Owner’s Manual Updated: Dec 2019 Page: 20
CS Owner’s Manual Updated: Dec 2019 Page: 21
MAINTENANCE
DO I NEED TO GET MY UNIT SERVICED? It is recommended that you get your EvoHeat unit serviced once a year by your local certified air conditioning or refrigeration technician. If your unit is located in a coastal area, more frequent maintenance may be necessary. During the service, they will check the operational pressures of the refrigeration system and give the unit and fins a good clean to ensure maximum performance.
DO WE HAVE RECOMMENDED SERVICE AGENTS? EvoHeat have a large database of recommended service agents. Please contact EvoHeat tech support on 1300 859 933 for your local service agent details.
SHOULD I CHECK MY UNIT REGULARLY? We recommend you check your unit regularly to avoid potential issues and damage to your heat pump.
WHAT SHOULD I BE CHECKING REGULARLY? Check the water inlet/outlets often for leaks. You should avoid the condition of no water or air entering into the system, as this will influence unit’s performance and reliability. You should clear the pool/spa filter regularly to avoid damage to the unit as a result of the dirty of clogged filter.
The area around the unit should be dry, clean and well ventilated. Make sure there is nothing blocking the airflow of the heater e.g. Leaf litter.
Discharge all water in the water pump and water system, so that freezing of the water in the pump or water system does not occur. You should discharge the water at the bottom of water pump if the unit will not be used for an extended period. You should check the unit thoroughly and fill the system with water fully before using it for the first time after a period of time.
Check the power supply and cable connection often, should the unit begin to operate abnormally, switch it off and contact the qualified technician
CS Owner’s Manual Updated: Dec 2019 Page: 22
ENERGY SAVING TIPS If your pool water is allowed to cool significantly, it may take several days to return to the desired swimming temperature. For weekend use, it is more economical to maintain the pool water temperature at or near your desired swimming temperature.
If you do not plan to use your pool for a prolonged period, then you might choose to turn the heat pump completely off or decrease the temperature setting of the control several degrees to minimize energy consumption.
TIPS • Use an accurate pool thermometer. A difference of 2ºC, between 26ºC and 28ºC, will significantly increase
energy consumption.
• Carefully monitor the water temperature of your pool in the summertime. You can reduce heat pump usage dueto warmer air temperatures.
• When the pool is not used for long periods, turn off the heat pump.
• Where possible, shelter the pool from prevailing winds with well-trimmed hedges or other landscaping, cabanas,or fencing.
• Always use a high-quality pool cover when practical. Besides providing a valuable water saving feature, a poolcover will dramatically reduce heat loss and reduce your pool heating running costs by up to 70%!
CS Owner’s Manual Updated: Dec 2019 Page: 23
WARRANTY
EVOHEAT HEAT PUMP WARRANTY
Please refer to the EvoHeat website for warranty details
• Australia: www.evoheat.com.au• South East Asia: www.evoheat.com.sg
2. Warranty terms are from date of purchase.
3. This warranty excludes any defect or injury caused by or resulting from misuse, abuse, neglect, accidental damage, improper voltage, vermin infestation, incompetent installation, any fault not attributable to faulty manufacture or parts, any modifications which affect the reliability or performance of the unit.
4. This warranty does not cover the following:a. Natural Disasters (hail, lightening, flood, fire etc.)b. Rust or damage to paintwork caused by a corrosive atmospherec. When serviced by an unauthorized person without the permission of Evo Industriesd. When a unit is installed by an unqualified persone. Where a unit is incorrectly installedf. When failure occurs due to improper or faulty installationg. Failure due to improper maintenance (refer Operating Instructions)h. ‘No Fault Found’ service calls where the perceived problem is explained within the
i. Costs associated with delivery, handling, freighting, or damage to the product in transit.
5. If warranty service is required you should:a. contact Evo Industries Australia on 1300 859 933 or via our Contact page on our web siteb. provide a copy of your receipt as proof of purchasec. have completed the online warranty registration or provide a completed warranty card.
6. Onsite technical service is available within the normal operating area of your Evo Industries authorized Service Centre. Service outside this area will incur a traveling fee.
7. Unless otherwise specified to the purchaser, the benefits conferred by this express warranty and additional to all other conditions, warranties, rights and remedies expressed or implied by the Trade Practices Act 1974 and similar consumer protection provisions contained in legislation of the States and Territories and all other obligations and liabilities on the part of the manufacturer or supplier and nothing contained herein shall restrict or modify such rights, remedies, obligations or liabilities.
CS Owner’s Manual Updated: Dec 2019 Page: 24
WARRANTY REGISTRATION
To register your Warranty, please enter the following details or go online at https://evoheat.com.au/warranty-
registration/ to register directly at our website.
Fields with a star (*) must be filled in. For information about what Evo Industries Australia will do with your personal
details, please refer to our Privacy Disclaimer on our website.
Family Name: * ___________________________________________________________________
Given Name: * ___________________________________________________________________
Preferred Title: *___________________________________________________________________
Age Group: * 18-24 25-34 35-44 45-54 55-64 64+ Street Address: *
___________________________________________________________________
Suburb: * ________________________________________________________________________
Postcode: * _______________________________________________________________________
State: * _________________________________________________________________________
Email: * _________________________________________________________________________
Please tell us about which EvoHeat product you bought, who you bought it from and what you will be using it for.
Product & Model: *_________________________________________________________________
Serial Number:* ____________________________________________________________________
Authorised Installer:* _______________________________________________________________
Date Purchased: *__________________________________________________________________
Date Installed:* ____________________________________________________________________
Receipt Number: *_________________________________________________________________
Company you bought it from: *_______________________________________________________
Did you purchase the item when you purchased your pool?: ________________________________
If you purchased it after the pool, how many years did you wait?: ____________________________
What size is your pool or spa?: ________________________________________________________
Why did you choose an EVOHEAT product? ____________________________________________
CS Owner’s Manual Updated: Dec 2019 Page: 25
CAUTIONS & WARNINGS
The unit can only be repaired by qualified personnel or an authorised dealer.
This appliance is not intended for use by persons (including children) with reduced physical sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
Please make sure that the unit and power connection have good earthing, otherwise there is a risk of electrical shock.
If the supply cord is damaged, it must be replaced by the manufacturer, our service agent or a similarly qualified person in order to avoid a hazard.
Directive 2002/96/EC (WEEE): The symbol depicting a crossed-out waste bin that is underneath the appliance indicates that this product at the end of its useful life, must be handled separately from domestic waste, and must be taken to a recycling centre for electric and electronic devices or handed back to the dealer when purchasing an equivalent appliance.
Directive 2002/95/EC (RoHs): This product is compliant with directive 2002/95/EC (RoHs) concerning restrictions for the use of harmful substances in electric and electronic devices.
The unit CANNOT be installed near flammable gas. If there is any leakage of the gas a fire can occur.
Make sure that there is circuit breaker for the unit, lack of circuit breaker can lead to electrical shock or fire.
The heat pump located inside the unit is equipped with an over-load protection system. It does not allow for the unit to start for at least 3 minutes from a previous stoppage.
The unit can only be repaired by the qualified personnel of an installer center or an authorized dealer.
USE SUPPLY WIRES SUITABLE FOR 75℃.
Caution: Single wall heat exchanger, not suitable for potable water connection.