CS Monarch Twl GXS
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A GXS CASE STUDY Monarch Towel Company Company Profile Monarch Towel Company is a robe and towel distributor based in New Jersey. For over 20 years, Monarch Towel Company has offered robes, towels and slippers that combine exacting manufacturing with high-quality materials designed primarily for hotel use. The Challenge In addition to distributing robes, towels and slippers, Monarch Towel Company also acts as a logistics warehouse for a Brazilian factory. This Brazilian factory conducts millions in business with Dillard’s department stores annually. Dillard’s approached the factory to begin a stocking program that involved Monarch running and managing the EDI and distribution. Monarch was added as a Dillard’s vendor and needed to be set up extremely quickly because Purchase Orders were being generated and the buyer was impatient. The company had three days to select a solution provider, sign a contract and be up and running accepting EDI 850s. The Solution Monarch Towel investigated GXS and several competitors to meet its business needs. The company quickly selected GXS and its GXS Trading Grid SM Messaging Service. Trading Grid Messaging Service enables companies throughout the world to exchange business documents in a fast, secure and reliable fashion. This solution enables businesses to exchange documents using both the latest XML standards as well as traditional EDI document standards and can be accessed via the Internet or the GXS private network. Upon selecting GXS, Monarch Towel signed up, and within 24 hours GXS had created and began running Monarch Towel’s FTP site so it could accept orders from Dillard’s. In just one day, Monarch Towel was able to receive the incoming Purchase Orders, save the business and meet an incredibly tight deadline. The Benefits Monarch Towel was impressed with the absolute speed that GXS works to meet its cus- tomers’ needs. Monarch Towel received near immediate access to Trading Grid upon signing the contract and was accessing Trading Grid Messaging Service by 10 am. The GXS support team was very responsive and had the FTP mailbox on GXS Trading Grid SM fully functional by noon the same day. At the same time, Monarch began testing EDI 850 documents (purchase orders) and by 2 pm they were fully in production to receive Dillard’s Purchase Orders. This efficient and remarkably fast processing is unheard of in this industry. “GXS was very responsive to our needs and we were impressed with GXS Trading Grid’s functionality.” — MYRON CHADOWITZ, CHIEF OPERATING OFFICER, MONARCH TOWEL COMPANY NORTH AMERICA AND GLOBAL HEADQUARTERS 100 Edison Park Drive Gaithersburg, MD 20878 U.S.A. +1-800-560-4347 t +1-301-340-4000 t +1-301-340-5299 f EUROPE, MIDDLE EAST AND AFRICA 18 Station Road Sunbury-on-Thames Middlesex TW16 6SU United Kingdom +44 (0)1932 776047 t +44 (0)1932 776216 f ASIA PACIFIC Room 1608-10, 16/F China Resources Building 26 Harbour Road, Wanchai Hong Kong Customer Hotline: +852-2233-2111 +852 2884-6088 t +852 2513-0650 f www.gxs.com About GXS GXS is a leading global provider of B2B e-commerce solutions that simplify and enhance business process integration, synchronization and collaboration among trading partners. Organizations worldwide, including 75 percent of the Fortune 500, leverage the GXS’s Trading Grid SM to extend supply networks, optimize product launches, automate warehouse receiving, manage electronic payments and gain supply chain visibility. With an unmatched global presence, proven trading partner management and B2B outsourcing services, GXS’s on-demand solutions maximize the benefits of integration for businesses. Based in Gaithersburg, MD, GXS’s extensive global network serves customers throughout the Americas, Europe, the Middle East and Africa and Asia Pacific regions. GXS can be found on the Web at www.gxs.com. © Copyright 2006 GXS, Inc. All Rights Reserved.
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CS Monarch Twl GXS
Transcript of CS Monarch Twl GXS
A GXS CASE STUDY
Monarch Towel CompanyCompany ProfileMonarch Towel Company is a robe and towel distributor based in New Jersey. For over 20 years, Monarch Towel Company has offered robes, towels and slippers that combineexacting manufacturing with high-quality materials designed primarily for hotel use.
The ChallengeIn addition to distributing robes, towels and slippers, Monarch Towel Company also actsas a logistics warehouse for a Brazilian factory. This Brazilian factory conducts millions in business with Dillard’s department stores annually. Dillard’s approached the factory tobegin a stocking program that involved Monarch running and managing the EDI and distribution. Monarch was added as a Dillard’s vendor and needed to be set up extremelyquickly because Purchase Orders were being generated and the buyer was impatient. The company had three days to select a solution provider, sign a contract and be up and running accepting EDI 850s.
The SolutionMonarch Towel investigated GXS and several competitors to meet its business needs. The company quickly selected GXS and its GXS Trading GridSM Messaging Service.Trading Grid Messaging Service enables companies throughout the world to exchangebusiness documents in a fast, secure and reliable fashion. This solution enables businessesto exchange documents using both the latest XML standards as well as traditional EDI document standards and can be accessed via the Internet or the GXS private network.
Upon selecting GXS, Monarch Towel signed up, and within 24 hours GXS had createdand began running Monarch Towel’s FTP site so it could accept orders from Dillard’s. In just one day, Monarch Towel was able to receive the incoming Purchase Orders, savethe business and meet an incredibly tight deadline.
The BenefitsMonarch Towel was impressed with the absolute speed that GXS works to meet its cus-tomers’ needs. Monarch Towel received near immediate access to Trading Grid upon signingthe contract and was accessing Trading Grid Messaging Service by 10 am. The GXS supportteam was very responsive and had the FTP mailbox on GXS Trading GridSM fully functionalby noon the same day. At the same time, Monarch began testing EDI 850 documents (purchase orders) and by 2 pm they were fully in production to receive Dillard’s PurchaseOrders. This efficient and remarkably fast processing is unheard of in this industry.
“GXS was very responsive to our
needs and we were impressed with
GXS Trading Grid’s functionality.”
— MYRON CHADOWITZ, CHIEF OPERATING
OFFICER, MONARCH TOWEL COMPANY
NORTH AMERICA AND GLOBAL HEADQUARTERS100 Edison Park DriveGaithersburg, MD 20878U.S.A.+1-800-560-4347 t+1-301-340-4000 t+1-301-340-5299 f
EUROPE, MIDDLE EAST AND AFRICA18 Station RoadSunbury-on-ThamesMiddlesex TW16 6SUUnited Kingdom+44 (0)1932 776047 t+44 (0)1932 776216 f
ASIA PACIFIC Room 1608-10, 16/F China Resources Building26 Harbour Road, WanchaiHong KongCustomer Hotline: +852-2233-2111+852 2884-6088 t+852 2513-0650 f
www.gxs.com
About GXSGXS is a leading global provider of B2B e-commerce solutions that simplify and enhance business process integration, synchronization and collaboration amongtrading partners. Organizations worldwide, including 75 percent of the Fortune 500, leverage the GXS’s Trading GridSM to extend supply networks, optimize productlaunches, automate warehouse receiving, manage electronic payments and gain supply chain visibility. With an unmatched global presence, proven trading partnermanagement and B2B outsourcing services, GXS’s on-demand solutions maximize the benefits of integration for businesses. Based in Gaithersburg, MD, GXS’sextensive global network serves customers throughout the Americas, Europe, the Middle East and Africa and Asia Pacific regions. GXS can be found on the Web atwww.gxs.com.
© Copyright 2006 GXS, Inc. All Rights Reserved.
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