Crossing the Desktop Divide

Ewen Anderson, CEO, Centralis

Six statements and four questions to start discussions

Drivers for Desktop Change

Desktop Futures

The change imperative

Productivity Demands

User Experience

Crossing the Divide

The Desktop Journey

Changing Role of IT

IT Service Provision

Disruption & expectation have never been greater

User Expectations

Technology Change

Business Demands

Reduced cost,pay as you use service

“Apple” like service at work

Device, location, apps & working pattern of choice

Managed mobility, apps, multi-media, & touch

Virtual by default, consumed as a commodity

Pro-active, performant, secure, resilient & compliant

Simplified service that enables & supports change

Business innovation and productivity requirements

User experience is critical & and highly complex

Storage Cache ServersDatacentreNetworking

Hypervisor

Broker & Personalisation

Desktop& Applications

Cloud Services

Hi-DefinitionGraphics

Backup, DR & BC

Provisioning & Management

Analytics & Measurement

Performance, Cost & Capacity

Vendor Positioning

Special cases

Version 2 / SP1 BAU Long blind

tail

Desktop Virtualisation Has Crossed the Chasm

The desktop journey is not a technology roadmap

StrategyCommunication

Plan

Business Requirements

Change Programme

Discovery

Application Consolidation

Platform Costs

ActualBenefits

User Acceptance

Sizing

JustificationExisting

Investments

Operational Costs

TechnologySelection

Design

ApplicationRemediation

Roll-Out

Current Issues

Operational Readiness

Load Test

Pro-ActivelyManage

TechnicalStrategy

Project Plan

Success Criteria

ExpectedBenefits

User Engagement

The role of the IT department is changing….

Bespoke to Commodity

DIY to Manage

1:300 admin/serverto1:24,000

Discussion

Discussion

• Is Desktop Virtualisation now @ Version 2 / SP1?

• Is End User Experience is the key service metric?

• To what extent will our future role be managing & renting, rather than buying & building services?

• Should you plan for a future without Windows?

Conclusion

The Future for Desktop

Services

Strategy

User Experience

Personal Productivity

Business Productivity

IT as a Service to

the Business

ROI

And finally . . .

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