Cross-Sector Working: The challenges of ‘difference’ between health organisations and 3rd sector...
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Cross Sector Working:The Challenges of Difference between Health
Organisation's and 3rd Sector
Presented by: Tarnia Woods CAMHS Clinical Lead
Stuart Parsons Chief Officer WFWStuart
Date: Insert the date here
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The Journey • What we did
• What were the issues we faced
• How did we over come the issues
• What was the outcome
• What we would have done differently
• Top Tips for surviving
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Ashton Wigan Leigh Partnership
Wigan Family Welfare
Bridgewater Tier 2
5 Boroughs Tier 3
Cross Sector WorkingCYP-IAPT
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Navigating CYP-IAPT
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Participation
Health / Specialist Service
• Service User participation
• Involving our young people
• Open only to young people who attend the service
3rd Sector / WFW
• Totally inclusive for all young people, parent /carers and professionals
• Anyone could be a customer
• Hearing the views of YP who are not in service
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Health
3rd Sector
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Participation
• Employed a participation workers
• Held a Focus Event
• Devised questionnaires
What should mental health services look like?
• Professional questionnaire: https://www.surveymonkey.com/s/VLSR9BR
• Young Person’s questionnaire: https://www.surveymonkey.com/s/SBXD95W
• Parent/carer questionnaire: https://www.surveymonkey.com/s/W789DK7
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Participation
• Re-launch of our participation group • Raising Awareness and Breaking down Stigma
• Service Developments
• Promoting Wellbeing and Recovery
• Training
• Local Fixes
• Young People’s conference 22nd December
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Accessibility
System Led – Choice / Partnership
Family Involvement
Agency involvement
Child Led Service – child directive
Only child Involvement
Very low DNA rate
Level of risk
Increasing lines of communication to ensure YP get the best service they need as quickly as possible
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Accessibility
Case Study – Joint working across agencies
Development of an Advocacy Post
Role of Advocacy in cross agency working
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Evidence Based Practice• Training
• CBT
• Parenting
• Supervisors training
• Service Leads
Challenges- How to meet the training requirements !
Health Challenges – 3rd sector challenges
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Evidence Base Practice
• Did not use all places
• Trainees are completing courses
• Developed a stronger working relationship across partner agencies
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Outcomes
Outcomes are a tick box exercise , not
relevant to therapeutic work
Person centred perspective – outcomes are not a priority we believe what the client says
No Relevance and no feedback
No Time / too busy
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Outcomes
Activity Focused Activity Focused
Outcome Focused
Changing Hearts and Minds
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Outcomes
• What did we do –
– Training in place
– Regular discussions in team meetings
– Agreed what we would do
• Challenge for 3rd Sector
– Action plans across all 3 partners
• Difference
– Ability to flex
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What would we have done differently
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Recognising Difference
• Although we all work in the same area we speak very differently !
• Service Transformation AND Partnership Transformation
• CYP-IAPT provides the tool !
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Tops Tips
• Communicate, Communicate, Communicate
• Pillars of CYP-IAPT are for staff as well as service users
• Valuing our values
• In it together so have fun
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Finally
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Thank You
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Exercise
• What is your experience of cross sector working ?
– What has worked well?
– What have the challenges been ?