Cross-cultural communication(INDIA AND JAPAN)

B.PLAN2ND YEAR (4TH SEMISTER)

Culture

• culture is linked to communication and a wide range of human experience including feelings, identity and sense-making

• provides people with different ways of thinking, seeing, hearing and interpreting the world

• it involves a number of man-made, collective artefacts and is shared by the members of a social group

• something that shapes one‘s behaviour or structures one s perception of the world′

Cross-cultural communication

• Cross-cultural communication is a field of study that looks at how people from differing cultural backgrounds communicate, in similar and different ways among themselves, and how they endeavor to communicate across cultures

Constraints For Intercultural Understanding

• cognitive constraints– the frame of reference or world-view which provides a

backdrop that all new information is compared to or inserted into

• behaviour constraints– each culture has its own rules concerning proper behaviour

which affect verbal and nonverbal communication

• emotional constraints – different cultures regulate the display of emotions differently.

Some cultures get very emotional while others try to keep their emotions hidden

Aspects Of Cross Cultural Communication

• Low-context-culture– values the individualist’s goals– separates person and issue– is confrontational– uses logic-deductive thinking and explicit codes of speech– expresses emotional information through facial expressions,

tone of voice and body movements – individualist cultures tend to gravitate towards low-context

starting points

Cont…• High-context-culture

– values the collectivist’s goals– merges person and issue– relies on contextual cues and situational knowledge – uses implicit references and indirect speech – masks its emotions – collectivist cultures tend to use high-context communication

Culture In India

• India have very rich and varied culture• Culture in India is different all over the country• India have more than 200 languages spoken• Different religions, cuisine, clothing, art etc• India is the most linguistically diverse country

in the world

Communication factors in India

• India is having wide cultural boundaries due to which different communication styles are followed

• The most widely spoken language is Hindi, although some southern states reject it as the primary official language

• English has become the primary medium of communication across the country especially between Hindi and non-Hindi speakers

Culture In Japan

• Japanese is the official and primary language of Japan, and is also used by most Japanese immigrant communities around the globe. It is an agglutinative language and the sound inventory of Japanese is relatively small but has a lexically distinct pitch-accent system

• Japan have very unique culture, it is very difficult for a non-Japanese to communicate with

Communication factors in Japan

• The Japanese place great importance on the concept of wa, emphasizing harmony, group loyalty, and consensus

• Japan continues to blend the traditional culture with new ideas, creating a uniquely Japanese approach

Cross-cultural communication between Indians and Japanese

• Most common problems faced during communication between Indians and Japanese,

1. Communication gap caused by linguistic differences 2. Unintended tone3. English in Japanese tone is difficult to understand

for Indians4. Different pronunciation5. Grammatical errors6. Indian English accent

Conclusion

• Intercultural competence means understanding what culture is and how it works

• Culture is not congenital, but adapted and modified by the individual’s personality

• The knowledge about cultural concepts are useful to compare cultures that are relatively closed

• The various levels of culture show that culture can be seen as an onion-like construct

• Cultural understanding is a journey, that never finishes, because the process and the endpoints change constantly

Group

• Ashutosh Kothari

THANK YOU…