Cross cultural communication
7
CROSS CULTURAL COMMUNICATION
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Introduction to cross cultural communication
Transcript of Cross cultural communication
CROSS CULTURAL COMMUNICATION
What is cross cultural communication?
It’s about dealing with people from other cultures in a way that reduces any misunderstandings and helps to build good relationships. Some of the differences between people can be
AgeGenderCultureLanguageReligion CountriesValuesCustoms
What are some examples of differences?
What are some examples of differences?
In some cultures it is okay for men to shake hands or hug each other as a greeting.
In India they would join their hands together and slightly nod their heads as a greeting
What are some examples of differences?
In Australia direct eye contact might show you are honest.
In some Asian countries it means that you are not respectful.
What do these 2 signs mean in Australia?
How can you improve your cross cultural communication skills? Listen carefully to what the speaker is sayingAsks polite questions to help you understand their
messageSpeak a little bit more slowly to help the listener
understand your messageWrite down your messageBe supportive and encouraging Be careful if you use humour Avoid using slang
What other tips can you think of that could help with cross cultural communication?
