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Transcript of Crompton Greaves Recruitment & Selection Jitendra
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A
PROJECT REPORT
ON
AT
RECRUITMENT AND SELECTION PROCESS IN CG
SUBMITTED TO:-
JIWAJI UNIVERSITY GWALIOR (M.P.)
Partial fulfillment of the award of degree of
Master of Business Administration
(2012-14)
SUPERVISED BY
SUBMITTED TO
Mr. JAGVEER RATHORE Mr. Krishna
Gopal Sharma
(HR Executive) (faculty
guide)
SUBMITTED BY
PRINCI GUPTA
FILE NO- 2918
MBA (HRD) 3RD SEM
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BVM COLLEGE OF MANAGEMENT
EDUCATIONDARPAN COLONY, THATIPUR, GWALIOR (M.P.)
DECLARATION
I Princi Gupta Student of MBA (HRD) III semester BVM COLLEGE OF
MANAGEMENT, GWALIOR declare that all the information, facts and figures
presented in this report are actually based on my experience & my open market research
during the project RECRUITMENT AND SELECTION with special references to I
assure that this project is the result of my own sincere efforts and has not been submitted
in any other institute for the award of any degree or diploma.
Date: - PRINCI GUPTA
Place: - MBA (HRD) III SEM.
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ACKNOWLEDGEMENT
It is privilege to express my gratitude & a sincere thanks to BVM
COLLEGE OF MANAGEMENT, GWALIOR has given us the
opportunity to carry research on the RECRUITMENT AND SELECTION. I
am thankful to my Prof. Krishna Gopal Sharma (faculty guide) for his
valuable guidance and support throughout report presentation.
Date: - PRINCI GUPTA
Place: - MBA (HRD) III SEM.
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CERTIFICATE
This is to certify that Mr.PRINCI GUPTA student of MBA (HRD) III SEM
summer training project report Entitled RECRUITMENT AND SELECTION
programmed has completed under my guidance.
Date :- (Faculty Guide)
Place :- Prof. Krishna Gopal Sharma
TABLE OF CONTENTS
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Chapter 1. Introduction Of The Company
1.1 History of the organization & its objectives
1.2 Organization Structure
1.3 Financial Performance
1.4 Personnel Policies
1.5 Production and Operations
1.6 Layout and Quality Control
1.7 Marketing
1.8 Strength and Weakness
1.9 Special Points
1.10 Names
Chapter 2. Methodology
2.1 Topic
2.2 The Study And Its Objectives
2.3 The Sample
2.4 The Tools
2.4.1 for Data Collection
2.4.2 for Data Analysis
Chapter 3. Result & Discussion
Chapter 4. Conclusion
Chapter 5. Suggestions
Bibliography
INTRODUCTION OF THE COMPANY
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INTRODUCTION
Crompton Greaves (CG) is part of the US$ 4 bn Avantha Group, a conglomerate with an
impressive global footprint, operating in over 10 countries. Since its inception, CG has been
synonymous with electricity. In 1875, a Crompton 'dynamo' powered the world's very first
electricity-lit house in Colchester, Essex, U.K. CG's India operations were established in 1937,
and since then the company has retained its leadership position in the management and
application of electrical energy. Today, Crompton Greaves is India's largest private sector
enterprise. It has diversified extensively and is engaged in designing, manufacturing and
marketing technologically advanced electrical products and services related to power generation,
transmission and distribution, besides executing turnkey projects. The company is customer-
centric in its focus and is the single largest source for a wide variety of electrical equipments and
products. With several international acquisitions, Crompton Greaves is fast emerging as a first
choice global supplier for high quality electrical equipment.
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HISTORY OF THE ORGANIZATION
& ITS OBJECTIVES
History of the organization & its objectives
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History
The history of Crompton Greaves goes back to 1878 when Col. R.E.B. Crompton founded
R.E.B. Crompton & Company. The company merged with F.A Parkinson in the year 1927 to
form Crompton Parkinson Ltd., (CPL). Greaves Cotton and Co (GCC) was appointed as their
concessionaire in India. In 1937, CPL established, it's wholly owned Indian subsidiary viz.
Crompton Parkinson Works Ltd., in Bombay, along with a sales organization, Greaves Cotton &
Crompton Parkinson Ltd., in collaboration with GCC. In the year 1947, with the dawn of Indian
independence, the company was taken over by Lala Karamchand Thapar, an eminent Indian
industrialist. Crompton Greaves is headquartered in a self-owned landmark building at Worli,
Mumbai.
Products & Services Offered
The company is organized into three business groups viz. Power Systems, Industrial Systems,
Consumer Products. Nearly, two-thirds of it's turnover accrues from products lines in which it
enjoys a leadership position. Presently, the company is offering wide range of products such as
power & industrial transformers, HT circuit breakers, LT & HT motors, DC motors, traction
motors, alternators/ generators, railway signaling equipments, lighting products, fans, pumps and
public switching, transmission and access products. In addition to offering broad range ofproducts, the company undertakes turnkey projects from concept to commissioning. Apart from
this, CG exports it's products to more than 60 countries worldwide, which includes the emerging
South-East Asian and Latin American markets . Thus, the company addresses all the segments of
the power industry from complex industrial solutions to basic household requirements. The fans
and lighting businesses acquired "Super brand" status in January 2004. It is a unique recognition
amongst the country's 134 selected brands by "Super brands", UK.
Manufacturing , Marketing & Servicing Network
CG's business operations consist of 22 manufacturing divisions spread across in Gujarat,
Maharashtra, Goa, Madhya Pradesh and Karnataka, supported by well knitted marketing and
service network through 14 branches in various states under overall management of four regional
sales offices located in Delhi, Kolkata, Mumbai and Chennai. The company has a large customer
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base, which includes State Electricity Boards, Government bodies and large companies in private
and public sectors.
Future Outlook
The quality of households is enhanced when their money is invested into products such as fans
and lighting for basic comforts. Their lives are literally touched by delight. Similarly, Crompton
helps electricity boards and other utilities to reach electricity to the last home and factory.
Therefore, every individual in India who uses electricity can be considered as Crompton
customer. Hence, the company continues to further and consolidate the initiatives that Colonel
Crompton set into motion by focusing on meeting increasing customer demands for products that
are eco-friendly, energy efficient and with intelligent monitoring and control systems.
All economic indicators point towards the manufacturing sector being the future driver of India's
economic growth. India is today preferred destination for sourcing various engineering goods not
only due to low cost but also due to high quality of products. Although, the climate for the
manufacturing sector is bright, the concern is the threat of imminent competition from global
players who are already in the process of setting up manufacturing facilities in India. The market
is expected to remain competition with an added element of competition from imported
products.
.
BOARD OF DIRECTOR
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Mr. Gautam Thapar
Chairman & CEO
Mr. Sudhir M. Trehan
(Managing Director)
Other Directors
Mr. S.R. Bayman
Dr. O. Goswami
Mr. S. Labroo
Ms. M. Pudumjee
Mr. S.P. Talwar
Dr. Valentin A H von Massow
Mr. S. Prabhu
Why should you choose Crompton greaves?
Crompton Greaves is a multi-locational and a multi-product Organisation, which
provides a range of exciting job opportunities to match your skills and experience.
We believe in the CG Values of performance excellence, leading edge knowledge,
nurturance, customer orientation & intellectual honesty and we practice it.
We offer challenging and rewarding work environment and an Engaged Culture.
We encourage personal initiative and give early responsibilities to freshers.
At CG, we believe that it is important to give back to our community, to our
neighborhoods. In this Endeavour, we make a Socially Responsible Organization.
We offer you continued career growth and an advantage few other companies can match.
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HUMAN RESOURCES
Human resources is a term used to describe the individuals who comprise the workforce of an
organization, although it is also applied in labor economics to, for example, business sectors or
even whole nations. Human resources is also the name of the function within an organization
charged with the overall responsibility for implementing strategies and policies relating to the
management of individuals (i.e. the human resources). This function title is often abbreviated to
the initials 'HR'.
Human resources is a relatively modern management term, coined in the 1960. The origins of the
function arose in organizations that introduced 'welfare management' practices and also in those
that adopted the principles of 'scientific management'. From these terms emerged a largely
administrative management activity, co-ordination a range of worker related processes and
becoming known, in time as the 'personnel function'. Human resources progressively became the
more usual name for this function, in the first instance in the United States as well as
multinational corporations, reflecting the adoption of a more quantitative as well as strategic
approach to workforce management, demanded by corporate management and the greater
competitiveness for limited and highly skilled workers.
FUNCTIONS:
Human Resources may set strategies and develop policies, standards, systems, and processes that
implement these strategies in a whole range of areas. The following are typical of a wide range
of organizations:
Recruitment, selection, and onboarding (resourcing)
Organizational design and development
Business transformation and change management
Performance, conduct and behavior management
Industrial and employee relations
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Human resources (workforce) analysis and workforce personnel data management
Compensation, rewards, and benefits management
Training and development (learning management)
Implementation of such policies, processes or standards may be directly managed by the HR
function itself, or the function may indirectly supervise the implementation of such activities by
managers, other business functions or via third-party external partner organizations.
Crompton Greaves has a large customer base, consisting of State Electricity Boards, Utility
companies, Railways, Government & local bodies and large companies in public as well as
private sectors. Thus, it addresses customers from all the segments from households to complex
industrial sectors through its comprehensive range of products and services.
Some of our prestigious customers include:
State Electricity Boards
Power Grid Corporation of India
Madhya Pradesh Transmission Corporation
Infosys Technologies
Diesel Locomotive Works
Reliance Energy
Larsen & Toubro
Whirlpool (India)
ABB Ltd.
Mather & Platt India
Enercon (India)
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Bharat Petroleum Corporation
Indian Space Research Organization
Business Mission
To achieve and maintain a leading position as suppliers of quality equipments mission, system
and service to serve the national and international market in the fields of energy. The area of
interest the conversion, transmission, utilization and conservation for energy for application in
the electric power, industrial and transportation fields. To strive for technological excellence and
market leadership in these areas.
Profitability
To provide a responsible and adequate return on a capital employed primarily through
improvement in operational efficiency, capacity utilization and productivity and generate
international resources to finance the companys growth.
Customer Focuses
To level a high degree of customer confidence by providing increased value for his money
through international stand of product quality, performance and superior customer service.
Technology
To achieve technological excellence in operation by development of indigenous technologies to
suit business needs and priorities and provide a competitive advantage to the company.
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ORGANIZATIONAL
HEIRARCHY OF CROMPTON
GREAVES
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ORGANIZATIONAL HEIRARCHY OF CROMPTON
GREAVES
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OBJECTIVE OF THE STUDY
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Recruitment is hiring of employees from outside. Recruitment has been regarded as the most
important function of the HR department , because unless the right type of people are hired, even
the best plans, organization chart and control system would not do much good.
Recruitment is the discovering of potential applicant for actual or anticipated organizational
vacancies. Accordingly the purpose of recruitment is to locate sources of manpower to meet the
job requirements and job specification.
It is defined as a process to discover the sources of manpower to meet the requirements of
staffing schedule and to apply effective measures for attracting the manpower to adequate
number to facilitate effective selection of an effective workforce
Yoderpoints out that recruitment is a process to discover the sources of manpower to meet the
requirement of the staffing schedule and to employee effective measures to attracting that
manpower in adequate number to facilitate effective selection of an effective workforce.
Edwin B Flippo definesrecruitment as the process of searching for prospective employees and
stimulating them to apply for the jobs in the organization.
It is the process of finding and attracting capable applicants for employment. The process
begins when new recruits are sought and ends when their application are submitted. The result is
a pool of applicants from which new employees are selected.
Methods of Recruitment
Dunn and Stephens summaries the possible recruiting methods into three categories, namely
1: Direct method
2: Indirect method
3: Third party method
Direct Method
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The direct method includes sending of the recruiters to different educational and professional
institutions, employees contact with public, and mannered exhibits. One of the widely used
methods is sending the recruiters to different colleges and technical schools. This is mainly done
with the cooperation of the placement office of the college. Sometimes, firms directly solicit
information form the concerned professors about student with an outstanding records.
Other direct methods include sending recruiters to conventions and seminars, setting up exhibits
at fairs, and using mobile offices to go the desired centers.
Indirect Method
Indirect method involves mainly advertising in newspapers, on the radios, in trade and
professional journals, technical magazines and brochures.
Advertisements in newspapers and or trade journals and magazines are the most frequently used
methods. Senior post is largely filled with such methods. Advertising is a very useful for
recruiting blue color and hourly worker, as well as scientific, professional, and technical
employees.
Local newspaper can be good sources of blue collar workers, clerical employees, and lower level
administrative employees.
The main point is that the higher the position in the organization the more dispersed
advertisement is likely to be. The search for the top executive might include advertisement in a
national periodical, whereas the advertisement of the blue color jobs usually confine to the daily
newspaper.
According to the Advertisement tactic and strategy in personnel Recruitment, three main
points need to be borne in the mind before an advertisement in inserted.
First, to visualize the type of applicants one is trying to recruit.
Second, to write out a list of advantages the company offers, or why should the reader join the
company.
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Third, to decide where to run the advertisement , not only in which area, but also in which
newspaper having a local, state or a nation- wide circulation.
Third Party
These include the use of commercial or private employment agencies, state agencies, and
placement offices of schools colleges and professional associations recruiting firms, management
consulting firms, indoctrination seminars for college professors, and friends and relatives.
Private employment agencies are the most widely used sources. They charge a small fee from the
applicant. They specialize in specific occupation; general office help, salesmen, technical
workers, accountant, computer staff, engineers and executives.
State or public employment agencies are also known as the employment or labour exchanges, are
the main agencies for the public employment. Employers inform them of their personnel
requirement, while job seekers get information for them about the type of job are referred by the
employer.
Schools and colleges offer opportunities for recruiting their student. They operate placement
services where complete biodata and other particular of the student are available.
Professional organization or recruiting firms maintain complete information records about
employed executive. These firms maintain complete information records about employed
executives. These firms are looked upon as the head hunters raiders", and pirates by
organization which loose their personnel through their efforts.
Evaluation of the Recruitment method
The following are the evaluation of the recruitment method
Number of initial enquires received which resulted in completed application forms
Number of candidates recruited.
Number of candidates retained in the organization after six months.
Number of candidates at various stages of the recruitment and selection process,
especially those short listed.
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Objective of Recruitment
To attract with multi dimensional skills and experience that suite the present and future
organization strategies.
To induct outsider with new perspective to lead the company.
To infuse fresh blood at all levels of organization.
To develop an organizational culture that attracts competent people to the company.
To search or headhunt people whose skill fit the company values.
To seek out non-conventional development grounds of talent
To devise methodology for assessing psychological traits.
To search for talent globally not just with in the company.
To design entry pay that competes on quality but not on quantum.
To anticipate and find people for position that doesn't exists yet.
Recruitment represents the first contact that a company makes with potential employees. It is
through recruitment that many individuals come to know about the company and eventually
decide whether they wish to work for it.
The recruitment process should inform qualified individuals about the job so that applicant can
make comparison with their qualification and interest.
Factors affecting Recruitment
There are two types of factors that affect the Recruitment of candidates for the company.
1: Internal factors: These includes
- Company pay package
- Quality of work life
- Organizational culture
- Company size
- Company product
- Growth rate of the company
- Role of trade unions
- Cost of recruitment
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2: External factors: These include
- Supply and demand factors
- Employment rate
- Labour market condition
- Political, legal and government factors
- Information system
Factors to be undertaken while formulating recruitment policies
The following factors should be undertaken while formulating the policies -
- Government polices
- Recruitment sources
- Recruitment needs
- Recruitment cost
- Organizational and personal policies
Theories Regarding Recruitment
Recruitment is two way street: it takes a recruiter has a choice whom to recruit, same way the
prospective employee also has taken the decision whether or not to apply for the given job
vacancy. The individual take the decision usually on three different basic:
1: The objective factors
2: The critical contact
3: The subjective factor
The objectives theory views that the process of organizational choice as being one of weighing
and evaluating set of measurable characteristic of employment offers, such pay, benefits ,
location, opportunity for advancement, the nature of job to performed, and education
opportunities.
Whereas, the critical contact theory suggests that the typical candidates is unable to make a
meaningful differentiation of organization offers in terms of objective or subjective factors,
because of his limited or very short contact with the organization. Choice can be made only
when applicant can readily perceive the factors such as the behavior of the recruiters, the nature
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of the physical facilities, and such as the efficiency in processing paper work association with the
application.
On the other hand, the subjective theory emphasizes the congruence. Here the choices are made
on highly personal and emotional basis.
Recruitment Process
The actual steps involved in recruitment follow a well defined path:
Application shortlist: In this step, we shortlist the resume received from various sources based
on the suitability for the requirement.
Preliminary Assessment: The short listed candidates go through a preliminary round of
interviews. This interview lays more emphasis on functional competencies. To have more data
on the functional skills, the candidates may be given a business case for analysis and presentation
(This is done for certain positions only).
Final interview: Here the candidates who successfully clear the first round of interview go
through another round of interview with one or more of the functional heads.
Medical Evaluation: Candidates who are selected by Colgate are asked to undergo a medical
test.
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RECUITMENT
&
SELECTION PROCESS
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RECUITMENT & SELECTION PROCESS
PROCEDURE OVERVIEW:
Recruitment is hiring of employees from outside. Recruitment has been regarded as the most
important function of the HR department , because unless the right type of people are hired, even
the best plans, organization chart and control system would not do much good. Recruitment is
the discovering of potential applicant for actual or anticipated organization vacancies.
Accordingly the purpose of recruitment is to locate sources of manpower to meet the job
requirements and job specification. It is defined as a process to discover the sources of
manpower to meet the requirements of staffing schedule and to apply effective measures for
attracting the manpower to adequate number to facilitate effective selection of an effective
workforce
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METHODS OF RECRUITMENT
Dunn and Stephens summaries the possible recruiting methods into three categories, namely
1: Direct method
2: Indirect method
3: Third party method
1. DIRECT METHOD
The direct method includes sending of the recruiters to different educational and professional
institutions, employees contact with public, and mannered exhibits. One of the widely used
methods is sending the recruiters to different colleges and technical schools. This is mainly done
with the cooperation of the placement office of the college. Sometimes, firms directly solicit
information form the concerned professors about student with an outstanding records. Other
direct methods include sending recruiters to conventions and seminars, setting up exhibits at
fairs, and using mobile offices to go the desired centers.
2. INDIRECT METHOD
Indirect method involves mainly advertising in newspapers, on the radios, in trade and
professional journals, technical magazines and brochures. The main point is that the higher the
position in the organization the more dispersed advertisement is likely to be. The search for the
top executive might include advertisement in a national periodical, whereas the advertisement of
the blue color jobs usually confine to the daily newspaper. According to the Advertisement
tactic and strategy in personnel Recruitment, three main points need to be borne in the mind
before an advertisement in inserted. First, to visualize the type of applicants one is trying to
recruit. Second, to write out a list of advantages the company offers, or why should the reader
-
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join the company. Third, to decide where to run the advertisement , not only in which area, but
also in which newspaper having a local, state or a nation- wide circulation.
3. THRID PARTY
These include the use of commercial or private employment agencies, state agencies, and
placement offices of schools colleges and professional associations recruiting firms, management
consulting firms, indoctrination seminars for college professors, and friends and relatives.
Private employment agencies are the most widely used sources. They charge a small fee from the
applicant. They specialize in specific occupation; general office help, salesmen, technical
workers, accountant, computer staff, engineers and executives . Professional organization or
recruiting firms maintain complete information records about employed executive. These firms
maintain complete information records about employed executives. These firms are looked upon
as the head hunters raiders, and pirates by organization which loose their personnel
through their efforts. State or public employment agencies are also known as the employment or
labour exchanges, are the main agencies for the public employment. Employers inform them of
their personnel requirement, while job seekers get information for them about the type of job are
referred by the employer. Schools and colleges offer opportunities for recruiting their student.
They operate placement services where complete biodata and other particular of the student are
available.
-
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Evaluation of the recruitment method
The following are the evaluation of the recruitment method
1: Number of initial enquires received which resulted in completed application forms
2: Number of candidates recruited.
3: Number of candidates retained in the organization after six months.
4: Number of candidates at various stages of the recruitment and selection process, especially
those short listed.
Objective of recruitment:
1: To attract with multi dimensional skills and experience that suite the present and future
organization strategies.
2: To induct outsider with new perspective to lead the company.
3: To infuse fresh blood at all levels of organization.
4: To develop an organizational culture that attracts competent people to the company.
5: To search or headhunt people whose skill fit the companys values.
6: To seek out non-conventional development grounds of talent
7: To devise methodology for assessing psychological traits.
8: To search for talent globally not just with in the company.
9: To design entry pay that competes on quality but not on quantum.
10: To anticipate and find people for position that doesnt exists yet.
Recruitment represents the first contact that a company makes with potential employees.
It is through recruitment that many individuals come to know about the company and eventually
decide whether they wish to work for it. The recruitment process should inform qualified
individuals about the job so that applicant can make comparison with their qualification and
interest.
Factors affecting Recruitment:
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There are two types of factors that affect the Recruitment of candidates for the company.
1: Internal factors:
These includes
- Companies pay package
- Quality of work life
- Organizational culture
- Companys size
- Companies product
- Growth rate of the company
- Role of trade unions
- Cost of recruitment
2: External factors:
These include
- Supply and demand factors
- Employment rate
- Labour market condition
- Political, legal and government factors
- Information system
Recruitment Process
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The actual steps involved in recruitment follow a well defined path:
Application shortlist:
In this step, we shortlist the resume received from various sources based on the suitability for the
requirement.
Preliminary Assessment:
The short listed candidates go through a preliminary round of interviews. This interview lays
more emphasis on functional competencies. To have more data on the functional skills, the
candidates may be given a business case for analysis and presentation (This is done for certain
positions only).
Final interview:
Here the candidates who successfully clear the first round of interview go through another round
of interview with one or more of the functional heads.
Medical Evaluation:
Candidates who are selected by Colgate are asked to undergo a medical test.
SELECTION
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Selection is a negative process and involves the elimination of candidates who do not have the
required skills and qualification for the job proposed. Also it is a process of differentiating
between applicants in order to identify and hire those with grater likelihood of success in job.
The objective of selection decision is to choose the individual who can most successfully
perform the job from the pool of qualified candidates. It is the system of function and devise
adopted in a given company to ascertain whether the candidates specifications are matched with
the job specifications and recruitment or not. Selection process or activities typically follow a
standard patter, beginning with an initial screening interview and concluding with final
employment decision. The traditional selection process includes: preliminary screening
interview, completion of application form, employment test, comprehensive interview,
background investigation, physical examination and final employment decision to hire. But now
selection is centralized and handled by the Human Resource Department. This type of
arrangement is also preferred due to some of these advantages:
- It is easier for the application because they can send their applications to a single centralized
department.
- It facilitates contact with applicants because issues pertaining to employment can be cleared
through one central location.
- It helps operating managers to concentrate on their operating responsibilities. This is especially
helpful during the chief hiring period.
- It can provide for better selection because hiring is done by specialist trained in staffing
techniques.
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- The applicant is better assured of consideration for a greater variety of jobs.
- Hiring cost is cut because duplication of efforts is reduced.
- With increased governmental regulation on selection process, it is important that people who
know about these rules handle a major part of the selection process.
Ideally, a selection process involves mutually decision making. The organization
decides whether or not to make a job offer and how attractive the job offer should
be.
ESSENTIAL OF SELECTION PROCEDURE:
- Someone should have the authority to select.
- There must be sufficient number of applicants from whom the required number of employees to
be selected.
- There must be some standards of personnel with which a prospective employee may be
compared.
FACTORS EFFECTING SELECTION DECISION:
Includes:
- Profile matching
- Organization and social environment
- Multi correlations
- Successive hurdles
Evaluation of recruitment process
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The following are the evaluation of the recruitment process:
1: Return rate of application sent out.
2: Number of suitable candidates for selection.
3: Retention and performance of the candidate selection.
4: Cost of recruitment
5: Time lapsed data.
6: Comments on image projected.
Philosophies Of Recruitment
Basically there are two Philosophies of recruitment. These are as follows:
1: REALISTIC JOB PREVIEWS (RJP)
Realistic Job Previews provides complete job related information to the applicants so that they
can make the right decision before taking up the jobs. It includes positive and the negative
aspects of the job.
2: JOB COMPATIBILITY QUESTIONNAIRE: (JCQ)
Job compatibility Questionnaire was developed to determine whether an applicant preference for
the work match the characteristic of the job. The JCQ is designed to collect information on all
aspects of the job which have a bearing in on employee performance .absenteeism, turnover and
job satisfaction. The underlying assumption of JCQ is that, greater the compatibility between an
applicant preference for the job and characteristic of the job as perceived by the job seeker, the
greater the probability of employee effectiveness and longer the tenure.
Selection
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Selection is a negative process and involves the elimination of candidates who do not have the
required skills and qualification for the job proposed. Also it is a process of differentiating
between applicants in order to identify and hire those with greater likelihood of success in job.
The objective of selection decision is to choose the individual who can most successfully
perform the job from the pool of qualified candidates. It is the system of function and devise
adopted in a given company to ascertain whether the candidate specifications are matched with
the job specifications and recruitment or not.
Selection process or activities typically follow a standard patter, beginning with an initial
screening interview and concluding with final employment decision. The traditional selection
process includes: preliminary screening interview, completion of application form, employment
test, comprehensive interview, background investigation, physical examination and final
employment decision to hire.
Organization for selection
Until recently the basic hiring process was performed in a rather unplanned manner in many
organizations. In some companies, each department screened and hired its own employees. Many
mangers insisted on screening their own employees as they thought no one else could do that as
efficiently as they themselves.
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But now selection is centralized and handled by the Human Resource Department. This type of
arrangement is also preferred due to some of these advantages:
- It is easier for the application because they can send their applications to a single centralized
department.
- It facilitates contact with applicants because issues pertaining to employment can be cleared
through one central location.
- It helps operating managers to concentrate on their operating responsibilities. This is especially
helpful during the chief hiring period.
- It can provide for better selection because hiring is done by specialist trained in staffing
techniques.
- The applicant is better assured of consideration for a greater variety of jobs.
- Hiring cost is cut because duplication of efforts is reduced.
- With increased governmental regulation on selection process, it is important that people who
know about these rules handle a major part of the selection process.
Ideally, a selection process involves mutually decision making. The organization decides
whether or not to make a job offer and how attractive the job offer should be.
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Barriers To Effective Selection
The main objective of selection process is to hire people having competence and commitment
towards the given job profile. But due to some reason the main purpose of effectively selecting
candidates is defeated. These reasons are:
1: Perception or the Halo effect: Many a times the interviewer selects a candidate according to
the perception he has or he made up while talking or looking at the individual. This way he does
not see through the caliber or the efficiency of the individual and many times it leads to the
selection of the wrong candidates.
2: Fairness: During the selection process the interviewer does not select the individual on the
basis of his knowledge and hence the right type of the candidates is not selected.
3: Pressure: The people from the HR department and also have a lot of pressure from the top
management and from other top class people for selecting the candidates they want. This ways
the purpose of effective selection process of effective selection process is defeated as they have
to select that individual whether or not he is capable of the job. that is being offered.
ESSENTIAL OF SELECTION PROCEDURE
- Someone should have the authority to select.
- There must be sufficient number of applicants from whom the required number of employees to
be selected.
- There must be some standards of personnel with which a prospective employee may be
compared.
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RESEARCH METHODOLOGY
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3.RESEARCH METHODOLOGY
In everyday life human being has to face many problems viz. social, economical, financial
problems. These problems in life call for acceptable and effective solutions and for this purpose,
research is required and a methodology applied for the solutions can be found out.
Research was carried out at CROMPTON GREVES to find out the
Recruitment and selection process.
3.1.DATA COLLECTION:
Primary Data:
Primary data was collected through survey method by distributing questionnaires to branch
manager and other sales manager. The questionnaires were carefully designed by taking into
account the parameters of my study.
Secondary Data:
Data was collected from books, magazines, web sites, going through the records of the
organization etc. It is the data which has been collected by individual or someone else for the
purpose of other than those of our particular research study. Or in other words we can say that
secondary data is the data used previously for the analysis and the results are undertaken for the
next process.
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DATA ANALYSIS
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DATA ANALYSIS
1. Name
Companys name
Designation Date-
1. What source you adopt to source candidates?a. Employee referral
b. Campus recruitment
c. advertising
d. Recruitment agencies
e. Job portals
f. Other, plz specify
INTERPRETATION:
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2. How many stages are involved in selecting the
candidate?
a. 1
b. 2
c. 3
d. 4
e. More
INTERPRETATION:
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3. Do you use any of the following tests during the
process of recruitment?
a. Written
b. Aptitude
c. Group Discussion
d. Personal Interview
e. Psychometric test
f. Other, pls specify
INTERPRETATION:
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4. How do you track the source of candidate?
a. Manual
b. Software
c. Online
d. Windows. Xls.
INTERPRETATION:
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5. Apart from the HR Manager, who all from the other
departments are required to get involved in
interviewing process?
a. Sales
b. Administration
c. HR Executives
d. Other, pls specify
INTERPRETATION:
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6. What is the average time spent by sales dept. during
recruitment (each candidate)?
a.10mins.
b.10 to 20mins.
c. 20 to 30mins.
d. More
INTERPRETATION:
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FINDINGS
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FINDINGS
1. The company should increase their candidate pool through external sources.
2. More financing option should be available.
3. The company should provide more customer value.
4. Follow up should be increased.
5. Effort should be done for developing the concept of good relationship with consumers.
6. The company does not go for campus recruitment, they should follow it.
7. The selection process is too lengthy with consumes much time, which has to be decresed.
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CONCLUSION
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CONCLUSION
This presents the summary of the study and survey done in relation to the Recruitment and
Selection in CROMPTON GREAVES. The conclusion is drawn from the study and survey of the
company regarding the Recruitment and Selection process carried out there.
The recruitment process at CROMPTON GREAVES to some extent is not done objectively and
therefore lot of bias hampers the future of the employees. That is why the search or headhunt of
people should be of those whose skill fits into the company values.
Most of the employees were satisfied but changes are required according to the changing
scenario as recruitment process has a great impact on the working of the company as a fresh
blood, new idea enters in the company.
Selection process is good but it should also be modified according to the requirements and
should job profile so that main objective of selecting the candidate could be achieved.
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SUGGESION
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SUGGESION
Manpower requirement for each department in the company is identified well in advance.
If the manpower requirement is high and the recruitment team of the HR department
alone cannot satisfy it, then help from the placement agencies is needed.
Time management is very essential and it should not be ignored at any level of the
process..
The recruitment and selection through placement agencies as the last resort and is utilized
only when need.
The recruitment and selection procedure should not to lengthy and time consuming.
The candidates called for interview should be allotted timings and it should not overlap
with each other.
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BIBLIOGRAPHY
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BIBLIOGRAPHY
C.B Mamoria and S.V. Gankar (2004), Personal Management Text and Cases. Himalaya
Publication.
K.Aswahthappa (2001),Human Resource and Personnel Management
Human Resource Management, (2005), Dr.P.C. Pardeshi
C.B Gupta (2005)
www.cromptongreaves.com
www.google.com
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ANNEXURE
QUESTIONNAIRE FOR THE RESEARCH
1. What source you adopt to source candidates?
a. Employee referral
b. Campus recruitment
c. advertising
d. Recruitment agencies
e. Job portals
f. Other, plz specify
2. How many stages are involved in selecting the candidate?a. 1
b. 2
c. 3
d. 4
e. More
3. Do you use any of the following tests during the process of recruitment?
a. Written
b. Aptitude
c. Group Discussion
d.Personal Interview
e.Psychometric test
f. Other, pls specify
4. How do you track the source of candidate?
a. Manual
b. Software
c. Online
d. Windows. Xls.
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5. Apart from the HR Manager, who all from the other departments are required to
get involved in interviewing process?
a. Sales
b. Administration
c. HR Executives
d. Other, pls specify
6. What is the average time spent by sales dept. during recruitment (each candidate)?
a.10mins.
b.10 to 20mins.
c. 20 to 30mins.
d. More