CRM Online Seminar Update v3

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Getting the Most from the Cloud How Partners are Winning Business with Microsoft Dynamics CRM and BPOS Frederik Everaert Product Marketing Manager Dynamics CRM Microsoft Belux

Transcript of CRM Online Seminar Update v3

Getting the Most from the CloudHow Partners are Winning Business with Microsoft Dynamics CRM and BPOS

Frederik EveraertProduct Marketing Manager Dynamics CRMMicrosoft Belux

BUSINESS APPLICATIONSCOLLABORATION STORAGE PLATFORMIDENTITYCOMMUNICATIONSPRODUCTIVITY

ON-PREMISES

CLOUD SERVICES

Cloud Transformation

Business at a Glance

Over 1,400,000 users in more than80 countries with 40+ languages

Over 23,000 customers fromsmall to enterprise

Fast. Flexible. Affordable

Strong Analyst Credits (AMR Research, Forrester, Gartner)

Full CRM suite of marketing, sales, and service

Native Office experience for rapid adoption

Regional datacenters inthe Americas, EMEA, and APAC

Global Customer Base

Financial services

Retail and hospitalityHealth and life sciencesPublic sector Travel and entertainment

Professional services Manufacturing

Microsoft Dynamics CRM Online

Customer Relationships(Sales, Service)

Custom Relationships

(Internal, External)

Customize(Declarative)

Integrate(Call-Outs)

Develop(Code in Cloud)

Package(Solutions)

Distribute(Marketplace)

Developer Productivity in the Cloud

Relationship Productivity in the Cloud

!New !New !New !New

The Power of Cloud

Productivity

Familiar ExperiencesOffice Fluent User Interface

Next-gen Outlook experience

RoleTailored forms and views

Advanced personalization

Intelligent ExperiencesReal-time dashboards

Guided processes

Visual analysis & navigation

Declarative design

Connected ExperiencesBusiness Connections

Contextual SharePoint

Cloud solutions & extensions

Dynamics marketplace

DYNAMICS CRM 2011 LAUNCH TIMELINE

September 2010CRM 2011 beta with Dynamics

Marketplace

“Microsoft Dynamics CRM 2011 beta for Online & on-premises; Dynamics Marketplace debuts”

“Microsoft Dynamics CRM Online releases worldwide, with connectors to Dynamics GP & NAV”

Q4 2010CRM Online RTW

“Microsoft Dynamics CRM 2011 release to manufacturing (RTM) for on-premises and hosters”

Q1 2011CRM 2011 RTM

OPPORTUNITIES FOR PARTNERS

Syndicate

Build Solutions

Integrate

Extend

Customize

Configure

Consult

Sell

HELPING YOU TRANSFORM

40%

5%

250

Promotional rate for Dynamics CRM Online CSA program & reduced requirements to become Dynamics CRM Online CSA partner

Referral revenue opportunity for lead discovery and identification for Dynamics CRM & ERP through Microsoft Dynamics Lead Referral ProgramSeats of Microsoft Dynamics CRM Online available to MPN Partners for internal use to fuel sales and marketing

BETA RELEASE OF DYNAMICS CRM 2011

crm.dynamics.com/crm2011beta

Call To Action

Sign-up to be a CSA or CRM Referral PartnerUse Free Seats Benefit

Be ready for 2011 Wave – Beta Release

Get Trained Today

© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to

be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.