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CRITICAL ENGAGEMENT:Graphic Design Culpability and Responsibility
by
kevin yuen kit Lo
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To all my family and friends.
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THE WAR IS OVER.
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1
IT IS TIME TO BEGIN AGAIN.
Any progressive cultural critique must address the implicit relationships
between the means of mass communication and the political, economic
and social constructs which drive them.Though these connections are
often difficult to make, for a wide variety of reasons, not least among them
that they are often intentionally obscured, there is no denying that our
communications environment at large is becoming saturated, supported
and directed by advertising and marketing interests. It is estimated that
the average American adult is exposed to over ten thousand advertisementsper day.The growth of global advertising spending outpaces the growth of
the world economy by thirty-three percent.1 As the public sphere recedes
under this commercial pressure,the danger of our means of communication
becoming completely relegated to the status of a commodity is becoming
readily apparent.The implications of this trend are dramatic and severe:
the more we are appealed to as consumers,the less we are appealed to
as citizens, or,as social historian Stuart Ewen states, advertising has become
the primary mode of public address.2 Yet advertising is rarely publicly
controlled,and as much as marketers may wish us to believe the opposite,
rarely does it serve public interest. It is by its very nature a medium of
manipulation and persuasion, of opinion-making and consolidation, and as
such its place within a democratic society is, at the very best, questionable.
Though there has been a wealth of public criticism on the ethics of
advertising, these critiques have had only a remedial effect on the industry
since the consumer movements of the 1930s.Within the predominantly
academic spheres of political science, cultural studies and philosophy, there
is abundant critical discourse on the broader subject of the image culture
which advertising feeds. Progressive political movements have also begun
to challenge the ubiquity of commercial imagery and its relationship to
the construction of an economic hegemony.Though the breadth of these
criticisms will not be addressed at this point, it is important to note that
what is often only addressed abstractly (if at all) is the very system of
representation that gives these images form. Graphic design is implicitly
involved as a mediator at every point within the communication processes
- Milton Glaser
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of contemporary society; it is the language through which we understand
our environment and as such it bears an enormous social role and
responsibility.
This notion of social responsibility has played a central role in design
education.The modernist movement,characterised by the Bauhaus,
sought to contribute to the development of a society in which creativity
would be fostered,and in which human needs would motivate the forces
of production.3 Similarly, the late Tibor Kalman nostalgically yet aptly
summarises:
In its enthusiastic youth,design was invested with vision.Awestruck by
futurism,swept by currents of modernity,design, it was claimed,could
communicate new ideas about society, light the way to new and democratic
ways of seeing.4
These lofty ideals have essentially gone unrealised.With the consolidation
of our current advanced capitalist economic system,graphic design has for
the most part become entrenched as a tool of marketing.Yet advertising
has always been a patron of the graphic arts.Though the elitist prejudices
of many designers have defiantly attempted to separate the two, their
histories are deeply intertwined. Steven Heller clearly demonstrates this
in his articleAdvertising: Mother of Graphic Design :
As the modern movements sought to redefine the place of art and the role
of the artist in society, advertising was seen not only as a medium ripe for
reform,but also as a platform on which the graphic symbols of reform could
be paraded along with the product being sold.5
Though the advertising platform has far from yielded the utopian fruits of
modernist ideology,the intimate relationship suggested by Hellers article
is of crucial importance.The exponential growth of the advertising industry
has brought to life and even celebrity the profession of graphic design.
Ignoring the role of advertising in design theory and criticism implies that
consumerism and marketing have no bearing on the art of graphic design.6
This theoretical separation is both misleading and dangerous.Any
criticism of advertising must intrinsically be levelled against graphic
design as well.
Within the design community,i t can be said that this criticism formally
began with Ken Garlands First Things First manifesto, published in 1964.The
manifesto challenged graphic designers to move away from the increasingly
lucrative field of advertising, and argued that its messages had becomesheer noise that contributed little or nothing to our national prosperity.
Garland believed that there were projects far more deserving and in need
of designers skills and proposed a reversal of priorities in favour of the
more useful and lasting forms of communication.7 Issued during a time
when graphic design was coming into its own as a genuine professional
activity, when consumer culture was rapidly gaining momentum,the
manifesto was both poignantly received and critically dismissed. Much of
this criticism lay in its supposed naivety, yet clearly Garlands foresight into
the direction of graphic designs development was entirely accurate.His
naivety lay in his bel ief that a saturation point in advertising had, or
indeed could, ever be reached.
In 1999 the manifesto was re-issued with a definitively more urgent
tone in the midst of a growing socio-political movement against corporate
globalisation.The new manifesto,which was initially published in the major
design related journalsAdbusters, theAIGA Journal, Eye, Emigre, Items and
Form, demonstrated that the dominance of commercial culture over
design was still at the forefront of many graphic designers thoughts as
well.As the debate around First Things First 2000 continues, there is a
growing recognition that graphic design plays a key role in the larger
social conflicts that are becoming characterised by clouds of tear gas and
black-clad protesters. However, it is undoubtedly presumptuous to say
that this recognition is universal or that the nature and positioning of
graphic designs role in these conflicts is even close to agreed upon by its
practitioners.The updated manifesto received an onslaught of criticism
very much in line with its predecessor. It was again dismissed forits naivety,
elitism, simplicity and hypocrisy.
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Nonetheless, the manifesto has, at an incredibly crucial time, sparked
a wealth of critical debate within the field of graphic design.As design
critic Rick Poynor notes:
In fifteen years as a design writer, I have never observed anything in the
design press to compare with the scale, intensity and duration of
international reaction to First Things First.8
Poynor, who has played a leading role in design writing, provides an in-
depth response both to the manifesto itself and its detractors critiques
in his article First Things Next. In challenging the multitude of critiques,
from the supposed hypocrisy of its signatories (who have all worked in
the commercial sphere) to the assumption that design is and should be a
neutral, value-free process, Poynor reveals that although many designers
understood the manifesto enough to make them feel uneasy about the
social positioning of their profession, they fundamentally missed its point.
The key argument ofFirst Things First is that there is anincreasingly
desperate need to preserve a space for other forms of thinking, other
shades of feeling and other ways of being in the world9.Addressing this
need requires a radical shift in thinking on design, and it is perhaps this
radicalism that has unnerved the design community so much.Poynor
concludes that:
Determining the new kind of meaning is a huge collective project beyond
the scope of a brief manifesto and a creative task in which all those who can
imagine other possibilities are free to participate. 10
However,this poetic conclusion seems merely to echo the conclusion of
Poynors First Things First article, published two years earlier inAdbusters
magazine:
Even now,at this late hour in a culture of rampant commodification it is
possible for visual communicators to discover alternative ways of operating
in design.11
FIRST THINGS FIRST MANIFESTOWE,THE UNDERSIGNED,are graphic designers, art directors and visual
communicators who have been raised in a world in which the techniques and
apparatus of advertising have persistently been presented to us as the most
lucrative,effective and desirable use of our talents. Many design teachers and
mentors promote this belief;the market rewards it; a tide of books and
publications reinforces it.
Encouraged in this direction,designers then apply their skill and i magination to
sell dog biscuits, designer coffee,diamonds, detergents,hair gel, cigarettes,credit cards,sneakers, butt toners, light beer and heavy-duty recreational
vehicles.Commercial work has always paid the bills,but many graphic designers
have now let it become,in large measure,what graphic designers do.This, in
turn, is how the world perceives design.The profession's time and energy is
used up manufacturing demand for things that are inessential at best.
Many of us have grown increasingly uncomfortable with this view of design.
Designers who devote their efforts primarily to advertising, marketing and
brand development are supporting,and implicitly endorsing, a mental
environment so saturated with commercial messages that it is changing the very
way citizen-consumers speak, think, feel, respond and interact.To some extent
we are all helping draft a reductive and immeasurably harmful code of public
discourse.
There are pursuits more worthy of our problem-solving skills.Unprecedented
environmental, social and cultural crises demand our attention.Many cultural
interventions,social marketing campaigns, books, magazines, exhibitions,
educational tools, television pro-grams, films, charitable causes and other
information design projects urgently require our expertise and help.
We propose a reversal of priorities in favor of more useful, lasting and
democratic forms of communication - a mindshift away from product marketing
and toward the exploration and production of a new kind of meaning.The scope
of debate is shrinking; it must expand.Consumerism is running uncontested; it
must be challenged by other perspectives expressed, in part, through the visual
languages and resources of design.
In 1964, 22 visual communicators signed the original call for our skills to be put
to worthwhile use.With the explosive growth of global commercial culture,
their message has only grown more urgent.Today, we renew their manifesto in
expectation that no more decades will pass before it is taken to heart.
Jonathan Barnbrook
Nick Bell
Andrew Blauvelt
Hans Bockting
Irma Boom
Sheila Levrant de
Bretteville
Max Bruinsma
Sin CookLinda van Deursen
Chris Dixon
William Drenttel
Gert Dumbar
Simon Esterson
Vince Frost
Ken Garland
Milton Glaser
Jessica Helfand
Steven Heller
Andrew Howard
Tibor Kalman
Jeffery Keedy
Zuzana Licko
Ellen Lupton
Katherine McCoy
Armand Mevis
J.Abbott Miller
Rick Poynor
Lucienne Roberts
Erik Spiekermann
Jan van Toorn
Teal Triggs
Rudy VanderLans
Bob Wilkinson
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has been driven by marketing culture, its visual language has been largely
reduced to one of stylisation and the creation of desire.An understanding
of the complexity of the communications process drawn from a multi-
disciplinary analysis of cultural discourse needs to be synthesised into
design thinking. In order to enact the necessary radical changes within the
profession,these issues must be addressed simultaneously.
This essay will attempt to take up this challenge by engaging in a broad-ranging critique of commercial communications culture with the specific
goal of identifying and analysing dominant themes that support and direct
the creation and dissemination of messages into the public sphere. In All
Consuming Images, Stuart Ewen proposes that the only requirements for
an images appropriation into the style-market are its disembodiment or
separation from its source, its capacity to be economically reproduced
and its ability to be marketed and sold.13 These requirements will be taken
as a point of departure,and explored and expanded upon within a broader
thematic framework in order to determine the contextual processes by
which experience is transformed into commodity.
The firsttheme to be identifiedis thatofseparation .As graphic
design is a practice primarily engaged in the act of selection and
representation,the theme of separation is an implicit starting point.Any
form of representation intrinsically separates meaning from its context.
The vast amount of critical theory surrounding this aspect of representation
has only begun to be introduced in graphic design writing.Closely related
to the theme of separation is the theme ofreductionism.A component
of modernist theory, the simplification of form presents an ideal model for
communications. However, seen from a contemporary critical vantage
point, its communicative limitations become apparent.Aditionally,
reductionist strategies allow for the exact repeatability of sign systems
and the development of a truly hegemonic mass media with all its inherent
effects.The final stage of commodification occurs with the theme of
idealisation and the creation of desire.Desire is what drives the image
economy and its effects are all encompassing. It is at this point that any
argument of efficient communication ends and the dictates of the market
In the face of such complex issues, Poynors optimism is encouraging, yet
remains rather vague and insubstantial. Just as many detractors ofFirst
Things First were critical of its call for a new kind of meaning, Poynors
response ofa huge collective project does little to provide any further
constructive direction. In the final article of his compilation Obey The Giant,
entitled Future Imperfect, Poynor concludes:
Designers who allow space for the peculiar, the wayward,the imperfect and,sometimes,the just plain wrong - set in motion a process and create the
conditions for the viewer to have truly unexpected encounters with design
that are one of its keenest, most human pleasures and a large part of its
point.12
Though insightful,this hardly seems a fitting statement to end on for a
compilation that sets out to address critically and challenge implicitly
The Giant of commercial design.This is not meant to dismiss Poynors
undeniably valuable contributions to design criticism, however it is
representative of the professions reluctance to engage genuinely with
the socio-political issues that surround it. It should not be denied that
many notable designers have taken critical positions on these issues, yet
the general ambivalence within practice is disheartening.
If graphic designers actually want to move design into a more progressive
social positioning they must confront this fear of radical change.The
proposition is this: graphic design can and must work to establish itself in
a more fundamental manner outside of the commercial sphere,thereby
creating greater opportunities to act as an important medium for social
reflection,commentary and dialogue. This requires an engagement with a
multiplicity of issues.Addressing the structural factors that influence design
production is obviously of utmost concern. Understanding who actually
benefits from a work and how that work is received within the public
sphere must lead to a more selective choice of clients.Of equal importance
is a re-evaluation of its formal language. Due to how directly graphic design
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economy on a message become resolutely clear.The influences of these
themes dominate both the external and internal relationships of a work
of graphic design. Understanding these themes and the development of
strategies to challenge them is the goal of this essay.
NOTES
1. Notes from a lecture by David Berman,How Logo Can We Go?Presented at the Declarations of [Inter]dependence and the Im[media]cy of
Design symposium,Concordia University,Montral, October 26, 2001.
2. Stuart Ewen in The Public Mind:Consuming Images, Bill Moyers,PBS,
1989.
3 . Stuart Ewen,All Consuming Images:The Politics of Style in Contemporary
Culture (New York: Basic Books,1988), 140.
4. Tibor Kalman and Karrie Jacobs.Were Here to be Bad, in Print
Magazine (Jan./Feb.1990)
5. Steven Heller, "Advertising:Mother of Graphic Design," in Looking
Closer, ed. Michael Bierut,William Drenttel,Steven Heller and DK Holland
(New York:Allworth Press, 1997),113.
6. Ibid. 1 15.
7. Ken Garland,"First Things First," published in Design, theArchitects'
Journal, the SIA Journal,Ark,Modern Publicity, The Guardian,April 1964.
8. Rick Poynor, "First Things Next," in Obey The Giant: Life in the Image
World(London:August Media,2001) 141.
9. Ibid. 1 48.
10. Rick Poynor, "First Things Next," in Obey The Giant: Life in the Image
World(London:August Media,2001) 150.
11. Ibid.140.
12. Rick Poynor, "Future Imperfect," in Obey The Giant: Life in the Image
World(London:August Media,2001) 213.
13. Stuart Ewen,All Consuming Images:The Politics of Style in Contemporary
Culture (New York: Basic Books, 1988) 247.
A democratic civilization will save itself only if it makes the
language of the image into a stimulus for critical reflection
- not an invitation for hypnosis.
- Umberto Eco
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Critical theories of language and literature
have come to play an increasingly prominent role
in design theory. Primers in semiotic theory are
now commonplace in design education and the
writings of authors such as Roland Barthes and
Ferdinand de Saussure have found their way into
design reading lists.However,within this context,
Barthes generous contribution to cultural theoryis generally understood through a purely formalist
lens; its application is derived from the poetics of
his criticism and detached from its original Marxist
analysis. In such a way,graphic designers speak of
being visual communicators within an image culture,
without understanding the critical debates around
the subject matter. In his seminal work,Mythologies,
Barthes presents the concept of Myth through
numerous texts investigating the meaning of
various manifestations of mass culture.Essential ly,
Barthes Myth can be understood as a mode of
signification based on the appropriation and
transformation of existing signs.His analysis of it
is in no way politically neutral, and through a
thorough semiological critique, he demonstrates
Myths nature of distorting and impoverishing
meaning, in normalising and actively de-politicising
speech.14
The language of Myth is very much inclusive
of and parallel to the language of graphic design.
Barthes insights into the nature of appropriation,
representation, communication and understanding
are crucial to the theoretical grounding of graphic
design practice.Yet, as designer Jeffery Keedy
states, It was the poetic aspect of Roland Barthes
which attracted me, not the Marxist analysis.15
SEPARATION
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By separating Barthes work from the political context in which it was
derived, designers have in fact mythologised it in turn, further contributing
to what Barthes determinedly sought to challenge.
Another seminal text dealing with representation and more specifically its
relationship to capital, cultural imperialism and the mediation of social
relations is Guy Debords Society of the Spectacle.Though the theoretical,
aphoristic and highly critical nature of Debord s text may prevent itsappropriation into graphic design theory as it exists now,his concept of
The Spectacle, complementary to Barthes Myth,is invaluable to an
informed understanding of the context within which graphic design exists.
Additionally,The Society of the Spectacle acted as a revolutionary handbook
for the student and labour insurrections of May 1968 in Paris, which had
repercussions throughout the world.The ability to engage with theory,
bringing it into practice, is an example of the praxis-based approach that
graphic design will have to take in order to reposition its role.
In societies where modern conditions of production prevail all of life
presents itself as an immense accumulation of spectacles. Everything that
was directly lived has moved away into a representation. 16
The opening thesis from Debords text introduces the fundamental nature
of the image culture that is so often casually spoken of. It describes a
cultural phenomenon that has forsaken genuine experience for vicarious
representation through images. Furthermore, these images,detached from
reality, have taken on an autonomous nature that no longer even represents
reality, but replaces it within its artifice.
It is important to recognise that, as Debord states,the spectacle is
not a collection of images, but a social relation among people,mediated by
images.17 Through the initial act of separating images and ideas from their
contextual relationships, graphic design creates the condition for their
autonomous social movement.When directed through the logic of the
market, these images and ideas collectively achieve ubiquity within the
social sphere.This ubiquity in turn provides the condition for the domination
of the Spectacle over all aspects of social life.The separated nature at the
root of the spectacle is reflected in its multiplicity of effects: the growing
sense of social and self-alienation, the resulting political apathy,the systemic
control of production and consumption and the organisation of time and
space.Within all of its complexity,the spectacle is essentially the autocratic
reign of the market economy which had acceded to an irresponsible
sovereignty,and the totality of new techniques of government which
accompanied this reign.18
Taken in its entirety, Debords stinging critique of capitalism,even withits emphasis on the power of image, can seem to lose its direct relevance
to graphic design.What it does provoke however,is a recognition of the
mediated environment that graphic design participates in constructing and
is constructed within.Visual culture cannot be referred to casually; it must
be investigated critically.The dramatic separation between the beautifully
rendered surfaces presented through the mass media and the crumbling
surfaces of social reality reveals the urgency with which graphic designers
need to address the critique of the spectacle.
In order to understand the practical development of the spectacle and its
relationship to separation, an historical analysis is necessary.As a Marxist
critique, the discourse on the spectacle represents the manifestation of
social relationships under an advanced capitalist society and thus finds its
roots in the industrialisation of society and its systems of mass production.
Much of Debords text relates to a persons alienation from their
production and the resulting externalisation of the economy:
The spectacle within society corresponds to a concrete manufacture of
alienation. Economic expansion is mainly the expansion of this specific
industrial production.19
Another key component of Debords text is the principle of commodity
fetishism, the domination of society by intangible as well as tangible
things,20 whereby the perceived value of an object has superseded its
reality and its exchange value replaces its use value.
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By drawing the relationship between these factors, the creation of the
markets upon which mass production is dependent becomes the locus from
which to begin the historical analysis of the spectacle.Along with the many
radical social changes that occurred during this period,the change in
popular representations of style is of primary interest. Stuart Ewen,who
provides an exemplary and exhaustive critique ofstyle inAll Consuming
Images, writes:
The impact of industrialism on the character and scale of the style marketwas prodigious. Industries previously characterised by the artisanal handcrafts,
and by relative scarcity of output, were now able to turn out enormous
quantities of goods.Elegantly worked surfaces, once the product of slow
and deliberate skill, were now the product of high-speed, less-skilled,
factory processes.21
The elaborate ornamentation of goods, previously exclusively available to
the elite,became accessible to the growing middle class.The standardisation
of the production process not only allowed for elaborate ornamentation
to be easily and universally applied,but also required it in order to
differentiate products that were essentially the same.With the technological
developments and refinement of chromolithography and photography, the
advertising and packaging of everyday goods became lavishly decorated
with alluring images.Superficially ornate goods were linked to broadly
disseminated images, creating an interwoven fabric of mass-produced style.22
The expanding markets that were developed by the rise of corporate
capitalism at the end of the 19th century and the growing desire by industry
to organise and control those markets can be identified as the birthplace
of modern advertising.Prior to the 1880s, the great bulk of products were
sold without extensive advertising,which was reserved for fringe products
and novelties.23 The fundamental changes in the economic organisation of
industry necessitated the application of advertising to everyday goods in
order to stimulate and maintain the newly developed mass markets.
The growing accessibility to this style-driven market is often seen as a
democratisation of elite culture. On a symbolic level, this may well be true,
but the growing choice of consumer goods and their affiliated images was
simply that, the choice between which products to consume.The elite in
power, the owners of the means of production, remained in power largely
due to the economic contributions of a populace longing to be sated by
the illusionary trappings of that power.
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In addition to the ornamental imagery adorning products and their
advertisements, the mass market of goods gave rise to a plethora of
new marketing techniques.The development of modern advertisings
psychological component can be traced back to a necessity created by
the rise of large enterprise and the emergence of national and international
distribution markets. By the 1920s control over those markets was becoming
increasingly specialised and, encouraged by the new sciences of motivational
psychology, extended to the salesperson at the end of the distribution
chain.Vast amounts of business literature, such as Dale Carnegies How toWin Friends and Influence People, were directed at technically refining the
process ofhuman relations.24 Control over and appropriately framed
presentation of emotions was of key importance.Through the
objectification, standardisation, and commercial application of human
emotions, a dramatic separation in the notion of selfhood begins to take
effect. Personal characteristics, drawn from the reservoir of human
experience, were becoming the techniques of false personality.25 More
dramatically, however, the sheer scale of distribution markets dictated that,
as salespeople could not be consistently directed by centralised control,
products themselves began to acquire the characteristics of these
disembodied emotions.The separation of people from their emotions
was refocused towards the products they consumed.As we near
Debords Spectacle,the more [a persons] life is now his [sic] product,
the more he [sic] is separated from his [sic] life.26
Significantly, the rapid expansion of advertising did not go uncontested.
The 1930s saw increasing resistance from a variety of consumer movements
that were critical of the advertising industrys use of emotional appeal,
false testimonials,scientific jargon and sexual imagery to sell products.
The shift from actual product information to emotive and manipulative
statements and images was seen as an outright attack on consumers
rights.27 The Tugwell bill, named after the Assistant Secretary of Agriculture
Rexford G.Tugwell, a reputed defender of consumers rights,was introduced
into Senate in 1933 and called for an end to the false advertising of any
food, drug, or cosmetic.The advertising industry reacted vehemently to
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this bill and used the full weight of its new economic and political positioning
to contest it.This crisis for the advertising industry brought to life a
closely associated field, that of public relations.The goal of public relations
was to move public opinion to a more favourable direction towards the
industry and to lobby lawmakers and regulators,a model that is used to
this day.Through the development of business-backed consumer groups,
sponsorship of education,manipulation of dependent media industries and
the creation of political and business partnerships, the public relations
industry managed to provoke the rewriting of the Tugwell Billinto theWheeler-Lea amendment in 1938,which was a considerably more lenient
bill.Whereas the original bill defined the use of ambiguity and inference as
false advertising, the amendment redefined falsehood explicitly and put
the burden of proof on the government.The ironic yet significant effect of
this policy was an immediate shift from the use of verbal claims in an
advertisement, which could be easily proved false, to the use of all manners
of suggestive imagery. 28 A bill that initially set out to curb the manipulative
nature of advertising had in fact opened the door for its consolidation
through the realm of the autonomous image.
In part as a result of this key legislation, the domination of image over
reality has come to pass and contemporary graphic design, for the most
part ignorant of its controversial history,plays no small part in determiningthe social consequences of this dominion.Cri ticism of ambiguity and
inference in advertising today is routinely dismissed.Yet,when exploited
to the extreme,the fundamental problem of the separation of image from
product reveals itself.
Within contemporary design history, Oliviero Toscanis social marketing
campaigns for the clothing company Benetton have received an enormous
amount of coverage,both critical and celebratory,for pushing the boundaries
of the role of images in advertising.The beautifully shot and composed
photographs of a new born baby girl, a dying AIDS patient and his mourning
family, a dead soldiers blood-stained clothes, and portraits of inmates on
death row have nothing to do with the clothing being sold or the company
selling them.This separation is further expressed formally in the
advertisements with the careful compositional use of surrounding white
space and full-bleed cropping to disassociate any notion of their original
context.The carefully placed brand mark is the only remaining association
made available for the viewer.Toscani makes no qualms about this
decontextualisation and in fact advocates it as a way of engaging with the
public. Seeing the controversy that his campaigns have sparked, it is hard
to dismiss his supposed consciousness-raising intentions outright.
However at the root of the controversy are not the issues presented in
the advertisements, but the appropriateness of their presentation in acommercial medium to begin with. Whatever Toscanis intentions, the
outcome is that social criticism is appropriated in the struggle for brand
identification.29
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It has been argued that given the success of the Benetton campaign,
it may serve as a model to elevate the role of advertising, as a provider
for important and accessible social communication30.Though the ideological
impetus for this line of argument may seem noble, the reality of it is far
less promising. Editorial compromises due to advertising interests are
already commonplace. Further blurring the line between the two will
make culture itself appear to exist at their [brands] behest.31 Moreover,
the impact of Benettons model can already be observed. Benettons
success was not in promoting social causes but in strategically and whole-heartedly disassociating a brand from its product.This strategy has now
become the norm, allowing advertisers to appropriate any subject matter
for its purposes, including its own criticism.
Diesel, an Italian fashion company, has also taken this ironic approach
to advertising since its inception in 1978. Juxtaposing typical sexual imagery
with absurd thematic concepts (such as their For Successful Living
campaign) they have carved a global niche for their brand.The campaigns
were cynical and stylish, but rarely reached the level ofdepth of the
Benetton campaigns.Yet in 1998, Diesel launched a series of ads which
should have drawn intense criticism had it not been for Toscanis ice-
breaking strategies.Supposedly set in North Korea, the series depicted
drab scenes of poverty (read communist) juxtaposed by the inclusion of a
stereotypical piece of western advertising depicting young, beautiful Diesel
models selling a fake brand entitled Lucky. A commentary is made,but itis not we are concerned about the detrimental effects of the globalised
economy, but rather we dont care about those effects and neither should
you. Diesel continues to expand its markets, and the evolution of its
marketing strategy continues to emphasise this message of absurd
detachment.Its most recent Happy Valley campaign directly integrates the
criticism of advertising and over consumption into a grotesque series of
advertisements each themed around the commodification of a particular
emotion.The hypocrisy of such an approach is no longer even relevant, yet
the ridicule of vital social issues and their integration into the commodity
structure is a frightening characteristic of advertising s assault on the
public sphere.Sweaters
andJeans
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22
Along similar lines,Sprite has supposedly been making fun of
traditional advertising approaches since 1994, when its Obey Your Thirst
campaign began. Purporting to deconstruct the linking of product
consumption with happiness and success, recent television spots depict a
stereotypical advertising narrative which is interrupted by the drinking of
Sprite, causing reality to subvert the narrative through humour.The spots
conclude with a high impact display of their logo and tagline: Image Is
Nothing.Thirst Is Everything.Obey Your Thirst. Though less satirical (and
perhaps less offensive) than the Diesel campaigns, the Sprite campaignshypocrisy is exponentially increased when the scope of the analysis extends
to the companys ownership.Sprite is wholly owned and operated by the
company where Image Is Everything, the most powerful brand in the
world,Coca-Cola.
Coca-Colas ubiquitous cultural monopoly over the world is unquestionable;
Coke is the second most recognised word in the world following okay,
the Coca-Cola company is the creator of Santa Claus and can be seen as
the indisputable reflection of American popular culture. Coca-Cola has a
long history of ground breaking marketing strategies.It was the first
company to use women systematically in their advertising, produce
consistent point-of purchase promotional ephemera and aggressively
develop sponsoring partnerships.Coca-Cola has played a definitive role
in not only representing but also shaping American culture. Moreover, itsadvertising has always exploited an ambiguous emotional appeal, easily
universalised to foreign markets.32 This is exemplified by the much-acclaimed
1971 I Want to Buy the World a Coke television ad with the emphatic
chorus Id like to teach the world to sing in perfect harmony. Cokes early
adoption of a global marketing strategy has successfully positioned it as
one of the few truly global brands.
The realities of Coca-Colas global reach are far less ideal than the
picture painted by their advertising. In developing nations, Coca-Colas
branding dominates the physical landscape. In Tanzania, schools, hospitals,
and even orphanages are sponsored by Coca-Cola, which pays a small
amount (approximately fifteen US dollars a year) to brand signage with
Coca-Cola advertising. Road and street signs are uniformly branded as well.
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The saturation of Cokes advertising is conjoined with the presence of their
product.During a time of drought and famine in Northern Kenya in 1999,
though staples such as food and water were unavailable, stores were
consistently stocked with Coke.As Don Knauss, President of Coca-Cola
in Southern Africa, states:Our competition is alternative sources of liquid
refreshment, including water... [and] other non-essential items competing
for consumer spending...33 The simple message of this ubiquitous presence
is that Coca-Cola is equated with all that is good; education, health, wealth
and happiness. Not having been socialised to deal with these types ofmessages, the population of Tanzania is taught to accept these associations.
In 2001, one million people died in Africa due to malaria.The price of a
can of Coke is equivalent to the price of the malaria pill.When asked
what to take when ill, many in Tanzania will commonly advise the use of
Coca-Cola,because it cures all illness .34 Malaria pills cannot compete with
the brand image of Coca-Cola.This is but one example of the false education
that the strategy of separating a brand from its context perpetuates. It is
also but one example of how, quite disturbingly,people are dying by design.
NOTES
14. See Roland Barthes,"Myth Today." InMythologies (New York: Hill and
Wang,1972).
15. Andrew Howard,"There is Such a Thing as Society," in Looking Closer 2,ed. Michael Beirut,William Drenttel, Steven Heller and DK Holland (New
York:Allworth Press,1997), 199.
16. Guy Debord, Society of the Spectacle (Detroit:Black & Red,1977),
aphorism 1.
17. Ibid.aphorism 3.
18. Guy Debord, Comments on the Society of the Spectacle , trans. Malcom
Imrie (Verso, London,1991), 2.
19. Guy Debord, Society of the Spectacle (Detroit:Black & Red,1977),
aphorism 31.
20. Ibid.aphorism 36.
21. Stuart Ewen,All Consuming Images:The Politics of Style in Contemporary
Culture (New York: Basic Books,1988), 32.
22. Ibid.38.
23. Raymond Williams,"Advertising:The magic system," in Problems in
Materialism and Culture (London:Verso,1980), 177.
24. Stuart Ewen,All Consuming Images:The Politics of Style in Contemporary
Culture (New York: Basic Books,1988), 84.
25. Ibid.
26. Guy Debord, Society of the Spectacle (Detroit:Black & Red,1977),
aphorism 33.
27. Inger L.Stole,"Advertising," in Culture Works: the Political Economy ofCulture, ed. Richard Maxwell (Minneapolis:University of Minnesota Press,
2001),89-90.
28. Ibid.92-95.
29. Andrew Howard,"There is Such a Thing as Society," in Looking Closer 2,
ed. Michael Beirut,William Drenttel, Steven Heller and DK Holland (New
York:Allworth Press,1997), 198.
30. See "Commercial Art," in Eye Magazine 29,1998,26-35.
31. Rick Poynor, "Sentenced to Buy," in Obey The Giant: Life in the Image
World(London:August Media,2001), 62.
32. For a complete history of the Coca-Cola brand see Mark Pendergast,
For God,Countr y & Coca-Cola (New York: Basic Books, 1993).
33. Sven Lunsch, "Knauss to satisfy Cokes thirst for new markets," Business
Times, May 17 1998,electronic text available at
.34. From a lecture by David Berman, How Logo Can We Go?Presented at
the Declarations of [Inter]dependence and the Im[media]cy of Design
symposium, Concordia University, Montral, October 26, 2001.
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29
REDUCTIONISM
The history of separation cannot be fully
understood without addressing its complementary
principle of reductionism.Without the ability to
simplify,condense and repeat the images created
through separation, their control, manipulation
and dissemination would be impossible. Of all the
cultural movements appropriated into commercial
culture during the twentieth century, the EasternEuropean modernist movement of the twenties
has undoubtedly played the largest role in shaping
its form.
Founded in radical socialist ideologies,
characterised by the revolutionary work of
members of the Russian avant-garde, such as
El Lissitzky and Aleksandr Rodchenko, the
modernist aesthetic of bold, dynamic typography,
photo-montage and abstract symbolic devices
arranged within a rational grid represented a
universal,utopian and emancipatory engagement.
The revolutionary and progressive symbolism of
the new industrial technologies formed the basis
of a design philosophy centred on clarity,conciseness and precision. Ironically, these values
also held great weight within the expanding
corporate commercial sphere and, among other
factors, provided a touchstone between art and
commerce.Another key factor was the belief held
by many artists that participation within the
commercial sphere would provide the opportunity
to democratise art and communicate modernist
values.35 This approach saw artists simultaneously
advocating anti-capitalist politics while designing
for commerce. Nevertheless,the revolutionary
ideological grounding of modernism remained
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strong, and during the 1920sthe choice between commerce and social
revolution... was the significant intellectual dilemma facing many modernist
graphic designers.36
While many designers struggled to reconcile this contradiction,the
commercial viability of its visual impact was undeniable and its expanding
exposure through the mass media reified the modernist project as a
modernist style, simultaneously consolidating its formal aesthetic while
diluting its ideology.I n Germany, which had become the meeting-ground
for many important modernist theorists and practitioners, the rise topower of the Nazis in 1933 had a dramatic effect on the development of
modernist culture.Vilified by the Nazis for promoting internationalist and
socialist ideals, the Nazi regime caused an exodus of modern designers to
Western Europe and North America.While Europe became engulfed by
war, in America,where modernist languages of design had already been
assimilated by the mid 1930s,migr European designers received a warm
welcome. Distanced from the political turmoil of central Europe, many
designers took to working for commercial enterprises and soon became
integrated into corporate culture.The value of modernism, both as a
philosophy of rational organisation and an aesthetic cultural movement,
became a useful tool in the internal communications and external
promotions of corporations:
American industry [...] turned to designers to promote a strong corporateimage to various audiences, including their own employees,shareholders and
the public. [] Design was increasingly used in systematic fashion to unite
large conglomerates and to promote a coherent and vigorous public image.37
The growing focus on corporate identity and the culture of branding was
an important development for graphic design in America, elevating it to
the status of a respected profession, complete with its own literature,
research processes and awards ceremonies.Though the concept of
corporate identity and the use of symbols and logos had existed for quite
some time, the injection of modernist principles into these areas of
marketing changed them into the dominant modes of commercial
communication.To understand the significance of this change it is of
interest to examine the development and adoption by commerce of the
reduced forms of modernist iconography.
An ideal example of the modernist project of achieving universalism
through the scientific reduction of form was the development of Otto
Neuraths Isotype (International System of TYpographic Picture Education)
during the 1920s and 30s. A Viennese philosopher and social scientist,Neurath designed a collection of uniform graphic symbols to represent
people,places, objects and actions.Intended primarily for use in educational
materials, these symbols provided a visual perceptual system for the
presentation of social statistics.Through principles of reduction and
consistency, Neuraths symbol-signs brought together the mechanical
empiricism of photography with the rational structures of mathematics
and geometry38 in an attempt to create an objective and universal system
of communication.
Neuraths work has since been reified into the public sphere through
the application of the U.S.Department of Transportations standard symbol
set, designed under the guidance of the American Institute of Graphic Arts
in 1974.The D.O.T. system has been applied internationally to such a degree
that it has achieved a consistency of understanding that extends beyond
the boundaries of verbal language.The nigh universal application of thesesymbols is a testament to the effectiveness of Neuraths approach and the
power of pictographic communication. Perhaps more telling still is the
appropriation of this type of communication by the commercial sphere in
the form of corporate logotypes and brand marks.The ubiquitous presence
of these reduced signs within a commercially saturated communications
environment has dramatic effects on the process of understanding.As
Ellen Lupton and Abbott Miller state in their ar ticle Critical Way Finding:
This diaphanous veil of commercial imagery is punctuated with a pattern of
hieroglyphics, signs that are neither image nor text but occupy a middle
ground between them. Such signs, whether generated in the name of private
commerce or public information, are attempts to anchor or regulate the
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33
ongoing barrage of pictures and products. Like digital rocks in an analog
stream, hieroglyphics guide the flow of communication by directing the
interpretation of events, the consumption of goods, or the navigation of
public spaces.39
Though these reduced signs, or hieroglyphics,have in some sense achieved
the modernist project of internationalisation, the supposed objectivity and
neutrality of their character masks numerous problems.The simplified
geometric forms of these signs, which contributes heavily to their semblance
of objectivity,encapsulate and represent vast amounts of cultural meaning.
And though conventionalised, these meanings are in no way objective
or neutral.
Within the D.O.T. system, the male and female figures are used to
represent lavatories for men and lavatories for women.The female figure
is distinguished by the fin-like extensions of a party dress, a loaded cultural
convention. Furthermore in every other sign save one, the male symbol is
used to represent people in general.The only other sign in which we see
the female symbol (more accurately,the womens lavatory symbol) is the
sign for ticket sales, where the woman serves the man. In this way the
D.O.T. system clearly represents more than objective information, it
represents cultural customs, value systems, and structures of power.40
The ability of these simple symbolic marks to represent the vastness
of human experience while maintaining the appearance of objectivity,andhence authority, through highly economical means, is at the root of their
stylistic appropriation by the commercial sphere.Through advertising,
powerful associations are created between a wide range of intangible
values and emotions and a corporations logo, which is then replicated ad
infinitum.Through their mass exposure,these logos become
conventionalised signifiers of a complex range of values and emotions.
The grafting of these signs onto experience is reinforced by the
reciprocal approach of using seemingly complex, realistic imagery to
represent conventionalised and generic ideas and emotions.Water droplets
on cans and bottles of beverages represent the notion of refreshment,
smooth, polished surfaces are equated with beauty,health, and progress,
SUVs tearing through the wilderness with freedom,fast food with family.
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34 35
By examining the primary sources of production and distribution of these
reductive forms of communication,a parallel can be drawn between the
formal execution of this language and the structural reduction occurring
through the wave of media mergers over the last two decades.The
liberalisation and deregulation of communication policies coupled with
the rampant growth of commercial advertising has created an oligopolistic
media market dominated by a handful of global corporations.This
consolidation is not only reflective of the dramatic concentration of
wealth and power characteristic of the global economy,but obviously plays
a dominant role in reinforcing it.Criticism of these media monopolies is
commonplace, focussing primarily on the homogenisation of cultural
material and the destruction of diversity that this entails. However,
undoubtedly a valuable and necessary critique, this approach falls short
when critical analysis of the media environment reveals that there remains
quite a diversity of information and entertainment, and that maintaining and
encouraging this diversity is of primary concern to many media owners.41
What becomes revealing is the type of diversity that is created and
allowed for.Though corporate media is surprisingly inclusive in representing
social problems such as racism and discrimination,the focus tends to be
on the individual, not the structural;the specific manifestations of suffering,
not the broad social conditions underlying them.42 Reducing and
concentrating social issues to representations of individual experience
inevitably compromises social understanding while simultaneously creatingstrong emotive connections with the audience.A s imilar approach is used
in the creation ofniche markets, which act as the representatives of
media diversity.
With the consolidation of the current media giants, there has been a
shift from the focus on producing mass cultural forms that appeal to the
majority to the development of more fragmented niche products.43
Media companies seek out the issues and ideas that are not dealt with by
their mainstream coverage and subsequently promote them within specific
markets.These products have clearly-defined cultural boundaries that
through their specificity generate greater audience interest and investment.
These conceptual associations become further reduced and applied formally
by graphic designers, where fast moving lines and angular abstract shapes
symbolise technology, jagged typography represents counter-culture,
Helvetica represents truth.
Coupled with the hieroglyphic language of logos, a complex yet reductive
and codified system of representation is promoted through advertising and
reinforced within numerous manifestations of popular culture. However,
beyond their role in consolidating this system of representation, logos play
an essential role in communicating brand ownership. Logos provide the
visual reference point connecting a brand to its property.Thus, an analysis
of ownership structures becomes essential to the contextual understanding
of strategies of reduction.
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Thi i i f i ll i h d b k d ( h l l ) G hi d i h i h
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3938
This intensity of interest allows niche products to be marketed to
consumers and sponsoring advertisers at a premium price.44 Additionally,
through control of both mass and niche markets, products can then be
strategically moved between the two,carr ying the intensity of a niche
product into the mainstream (an ideal example being the popularity of
Hip-hop music) or creating a niche market for a once mainstream product
(such as Star Trek).What becomes apparent is that the interest of media
companies is not so much to homogenise popular culture than to organise
and exploit diverse forms of creativity toward profitable ends.45
The relevance of these issues to graphic design returns to the forefront
when we examine the structures of control that are utilised to organise
the diverse and chaotic media environment. Intellectual property laws, a
central topic of design discourse,are what bind media brands and products
together through elaborate architectures of copyrighted texts, trademarks,
and licensing agreements.46 Based in romantic notions of sanctified
authorship,intellectual property laws have since developed into complex
systems of regulation and ownership.The lengthening of copyrights and
the extension of intellectual property laws into areas that were previously
regarded as public domain (the most dramatic example being human
genetic material) reflect a dramatic shift from the previously held assumption
that things in the public domain should stay that way unless a compellingcase could be made for privatisation,[to the assumption] that things should
be privatised unless a compelling case can be made not to.47 This becomes
representative of the extreme reduction of cultural ideas to the point of
returning to intangibility, yet an intangibility that is owned as property and
traded as a commodity.
Graphic designers, acting as mediators within an often appropriative
sphere,are asked to work within the limits defined by these property laws.
As corporate ownership extends to images and ideas that were once
publicly available, the reservoir from which graphic designers draw is
increasingly constricted and codified.Beyond the economic control provided
by intellectual property laws, corporations are increasingly using these
laws to silence criticism or even commentary that reference their
property (such as logos or slogans). Graphic designers who wish to engage
in social commentary, a function that is so well suited to their craft, are
constantly in danger of the repercussions of violating these laws.The
process of reduction controls and directs cultural production within the
public sphere contributing to its privatisation.Through complex structures,
cultural representations are simplified and tied to commercial ownership.
As democratic dialogue is constrained, the very notion of free speech is
called into question.
NOTES
35. David Crowley and Paul Jobling, Graphic Design:reproduction and
representation since 1800 (Manchester: Manchester University Press, 1996),
150.
36. Ibid.146.
37. Ibid.159.
38. Ellen Lupton and Abbott Miller,"Modern Hieroglyphs," in Design Writing
Research (London:Phaidon Press Ltd., 1999),41-43.
39. Ellen Lupton and Abbott Miller, "Critical Way Finding," in Looking Closer
2, ed. Michael Beirut,William Drenttel,Steven Heller and DK Holland (New
York:Allworth Press,1997), 208.
40. Ibid.
41. Michael Curtin and Thomas Streeter, "media," In Culture Works: thePolitical Economy of Culture, ed. Richard Maxwell (Minneapolis:University of
Minnesota Press,2001), 226.
42. Ibid.227.
43. Ibid.231.
44. Ibid.232.
45. Ibid.231.
46. Ibid.234.
47. Ibid.235.
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LOGOS SERVE AS MASKS FOR CORPORATE CRIMINALS
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45
IDEALISATION
The processes of separation and reductionism that
have been explored thus far create the necessary
conditions for the commodification of the
communications environment by creating a value
system based in detached and reduced
signification. Idealisation, understood simply as the
attribution of unwarranted positive
characteristics to a product,message or concept
from the stylisation of surfaces to the projection
of false promisesexploits these conditions, gives
currency to this system and directs its movement.
Whereas the creation of desirable objects, imbuing
them with aesthetic and spiritual value, can be
said to be an integral part of human nature,the
manufacture of desire for its own sake is a
phenomenon that requires greater analysis.
The roots of this phenomenon can be located
at the beginning of the 1900s, with the development
of mass markets and the techniques of psychological
advertising described earlier.By the early 1900s
the most successful advertising agents were trying
not only to attract attention but aggressively shapeconsumers desires.48 In order to create desire,
above and beyond what was achieved through the
stylisation of goods and the application of
emotional characteristics to products and
packaging, advertisers, directly informed by the
realm of psychology,played upon what Jackson
Lears has termed the therapeutic ethos. Lears
describes this ethos as:
[a] reaction against the rationalionalization of
culturethe growing effort to exert systematic
control,over mans external environment and
Advertisers began to develop complex techniques of persuasion in
d ll h i d d i h i f h h b
ultimately over his inner life as well. [...] Many began to sense that their
f ili f b i d i d d h h h d b
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4746
order to sell their products, rooted in the creation of what has become
known as the American Dream: a mythic construct built upon idealised
notions of family, freedom,progress and success.Though its economic role
was invaluable, its effectiveness in mobilising a diverse populace during the
war is what consolidated its position within American society.
One example of this new role for the umbrella industry of American
public relations and marketing can be found in the MohawkValley Formula.
In a reaction to growing labour strikes in the late 1930s, public relations
industries developed this scientific method of strikebreaking, which
consisted of mobilising a community against strikers and union activists
rather than engaging police in direct violence against them,which was the
method used previously.52
The MohawkValley Formula basically consisted of entering a
community and flooding it with propaganda that presented an idealised
picture of the world, of hard working people and their possessions, of
harmonious familial life, and of a singularly unified community. Once the
community became accustomed to this constructed environment, the
strikers were positioned as dangerous threats to its harmonious ways of
life, and made into scapegoats for why peoples actual lives did not live up
to the construction.53
Though the techniques have become more sophisticated, the myth
diversified, and the channels of delivery vastly expanded,the formularemains the same.Advertising today, more so than ever, serves to
indoctrinate people with value systems that are both economically and
politically profitable to elite structures.This is not to suggest that all
commercial media are engaged in a mass conspiracy,but that by acting
under a guided market system54 they create an environment that
achieves these ends:
one out of six dollars in the whole economy is spent on marketing. Its an
extremely inefficient use of funds. Marketing doesnt produce anything,any
public good.But marketing is a form of manipulation and deceit.It s an effort
to create artificial wants, to control the way people look and think about
familiar sense of autonomy was being undermined, and that they had been
cut off from intense physical,emotional, or spiritual experience.The
therapeutic ethos promised to heal the wounds inflicted by rationalization,
to release the cramped energies of a fretful bourgeoisie.49
Advertisers reacted to this sense of detachment, providing a symbolic
universe filled with promises of physical beauty and emotional fulfilment
that proved to be extremely profitable. However,this universe was in
actuality rather limited in scope, grounded in the generic concept of self-
betterment.The growing sense of urban malaise allowed advertisers to
create a standardised platform from which to sell all manners of products.
This uniform approach of appealing to a generic psychological dissatisfaction
allowed for the expansion and unification of markets by ignoring the
specificity of individual consumers,their ethnic background,geographical
location and most importantly,their actual needs.The presence of idealised
advertising imagery and messages created an environment where the
dissatisfaction felt by many was transformed into needs felt by all.This
played an incredibly important role in the burgeoning American economy:
Psychological standardisationthat is, simply to use a way of life as the basis
of unification [] determines the extent of the American market. Mass
production requires mass consumption,but there cannot be mass consumptionwithout widespread identical views as to what the necessities of life are.50
Though life style advertising was effective in controlling economic markets,
it was the advent of the First World War that provided the catalyst for its
development into a new and totalising form of psychological propaganda:
it was in the war itself, when now not a market but a nation had to be
controlled and organized, yet in democratic conditions [...] that new kinds of
persuasion were developed and applied. [...] Alongside the traditional appeals
to patriotism lay [a] kind of entry into basic personal relationships and
anxieties.51
things.A lot of that marketing is straight propaganda,advertising. Most of it is
tax free which means the way our system works you pay for the privilege
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48
tax-free which means the way our system works, you pay for the privilege
of being propagandized, of having all this stuff dumped on you.55
The societal consequences of this are extreme. In America, this kind of
marketing propaganda generally operates at a continuous, yet low level of
intensity, socialising the public to accept and in turn idealise a certain way
of life.This way of life obviously allows for an ample amount of diversity
(as examined earlier) yet the structural foundations,concepts such as
freedom and self-betterment,remain the same.When necessary however,this propaganda can quickly build upon the value system created and
become a direct form of propaganda,mobilising the populace to action,
or inaction as the case may be.
The attacks of September 11th provide an ideal example.An onslaught
of advertising and public relations campaigns launched shortly after the
attack unilaterally supported war and helped to earn George W. Bush, a
president marginally elected under great controversy, an approval rating
of 92 percent.56 Filled withAmerican flags and heroic imagery, this
propaganda called for patriotic consumption and unwavering support for
a war-mongering government.Though it would be presumptuous to give
disproportionate credit to the campaigns themselves, commercial media
played an important role in consolidating public opinion.A population
bred upon the concept of freedom has been led to accept this conceptas the justification for a continual state of war,ofgood against evil.
This form of blatant propaganda requires little critical scrutiny in order
to be understood; it is designed with specific purposes,under specific
conditions and uses conventionalised strategies to achieve its goals.
However,the creation of the conditioned responses these strategies play
upon is a far more complex system of sociological propaganda, with far
more subtle expressions.This subtlety has much to do with the naturalisation
of the Mohawk Valley approach through advertising and is reflective of its
effectiveness.As Ellen Lupton and Abbott Miller describe:
Advertisings impact emanates from its representations of the everyday, its
reiteration of stereotypes and relations of power. Much consumer advertising
portrays the apparent naturalness of social conditions,not exceptionally or
bombastically,but in the course of its daily business.These images are all the
general sense of despair and alienation is growing amongst youth in the
west, and, notably, they are the primary target market for the majority of
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5150
y, y g
more forceful because of their incidental and offhanded nature.57
Though Lupton and Miller are referring specifically to advertising, the
nature of sociological propaganda is such that it extends to the majority
of cultural products.Graphic design has largely internalised the assumption
of idealisation as part of its role, the value-added of making products
desirable.Yet inherently, this creation of desire plays into the system of
creating and consolidating values and behaviours,which are in turnreintegrated into the designers toolbox.This cyclical and cumulative process
of idealisation leads inevitably to the marginalisation of genuine social
experience and communication.As a form of systemic social control, this
is frightening, yet on an individual level, the psychological conditioning it
necessitates may be more frightening still.As Jacques Ellul argues:
A person subjected to propaganda does not remain intact or undamaged:
not only will his opinions and attitudes be modified, but also his impulses
and his mental and emotional structures. Propagandas effect is more than
external;it produces profound changes.58
An environment saturated with idealised images inevitably creates arti ficial
needs in people that cannot be materially satisfied.Though this is a
common critique, often trivialised for its generality and simplicity,its
reiteration is imperative.As the dislocation grows between the ideal and
the real, dissatisfaction translates into a myriad of forms, from loneliness,
apathy and alienation to the serious psychological disorders that are
growing at an epidemic rate.Though, quantifiable psychological studies
examining the relationship between mass media and psychological
illnesses are only beginning to surface, dramatic rises in the prevalence
rates of severe depression, especially amongst youth, are well
documented.59 Along with the rising rates of depression,a host of other
illnesses have been pathologised; anxiety disorders, eating disorders,
ADHD,etc., along with the drugs tocure them. In the US,suicide is now
the third leading cause of death among people 15 to 24 years of age.60 A
west, and, notably, they are the primary target market for the majority of
commercial media.
A prime example of this targeting is the development of the Channel
One network, a commercially produced television news program that is
broadcast in tens of thousands of American schools.In exchange for the
donation of equipment necessary to receive their broadcasts, schools
open educational institutions to commercial inundation.Coupled with the
abundance of magazines, television shows, and commercially sponsored
events that are specifically aimed at teenagers,Channel One has colonised
one of the last remaining commercially free spaces.Teenagers bear the
brunt of the onslaught of idealised images.At a formative stage of
development, they are indoctrinated to desire and to be desirable.
The creation of desire lies at the heart of consumer culture, the detrimental
effects of which are becoming increasingly severe.The diverse psychological,
environmental, political and social problems that our society faces are
intricately tied to the development of an unsustainable way of life.Yet not
only are these problems masked by the idealised representations of this
way of life, its advancement is the most vocal solution being proposed by
the officially sanctioned mass media. George W. Bushs rallying cry to shop
in the wake of September 11th
provides a recent example.The absurdityand irony of these tactics reveals what designer Andrew Howard stated in
1997: "the nature of the problem is not just consumption but the ordering
of our consciousness to become consumers in the first place."61 Driven
by economic and political motivations, the mediated environment is
laying waste to humanist concerns, cultivating a society of individuals
who are rapidly being stripped of the means to fight back.
To the extent that necessity is socially dreamed, the dream becomes
necessary.The spectacle is the nightmare of imprisoned modern society
which ultimately expresses nothing more than its desire to sleep.The
spectacle is the guardian of sleep.
NOTES
48. T.J. Jackson Lears,"Salvation to Self-realization," in The Culture of
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52
J J , , f
Consumption, eds. Richard Wightman Fox and T.J.Jackson Lears (New York:
Pantheon Books,1983), 18.
49. Ibid.17.
50. Jacques Ellul,Propaganda:The Formation of Mens Attitudes, trans. Konrad
Kellen and Jean Lerner (New York: Random House,1973), 68.
51. Raymond Williams,"Advertising:The magic system," in Problems in
Materialism and Culture (London:Verso ,1980), 179.
52. Noam Chomsky,"Propaganda and Control of the Public Mind," in
Capitalism and the Information Age:The Political Economy of the Global
Communication Revolution, eds. Robert W. McChesney, Ellen Meiskins Wood
and John Bellamy Foster (New York: Monthly Press Preview, 1998),183.
53. Ibid.184.
54. Noam Chomsky, "The Propaganda Model Revisited," in Capitalism and
the Information Age:The Political Economy of the Global Communication
Revolution, eds. Robert W. McChesney,Ellen Meiskins Wood and John Bellamy
Foster (New York: Monthly Press Preview, 1998),195.
55. Noam Chomsky,"Propaganda and Control of the Public Mind," in
Capitalism and the Information Age:The Political Economy of the Global
Communication Revolution, eds. Robert W. McChesney, Ellen Meiskins Wood
and John Bellamy Foster (New York: Monthly Press Preview, 1998),189.
56. Gallup Poll,Oct. 2001.57. Ellen Lupton and Abbott Miller,"Subliminal Seduction," in Design Writing
Research (London:Phaidon Press Ltd., 1999),141.
58. Jacques Ellul,Propaganda:The Formation of Mens Attitudes, trans. Konrad
Kellen and Jean Lerner (New York: Random House,1973), 161.
59. Peter M.Lewinsohn,"Age-cohort changes in the lifetime occurrence of
depression and other mental disorders," in theJournal of Abnormal Psychology,
102, 1993,110-120.
60. National Institute of Mental Health web site.Suicide Statistics available
at .
61. Andrew Howard,"There is Such a Thing as Society," in Looking Closer 2,
ed. Michael Beirut,William Drenttel, Steven Heller and DK Holland (New
York:Allworth Press,1997), 200.
62. Guy Debord, Society of the Spectacle (Detroit:Black & Red,1977),
aphorism 21.
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we dedicate tonights performance to quiet refusals
loud refusals and sad refusals
we dedicate it to the imminent market collapse
we dedicate it to carpenters
waitresses and drug addicts
we dedicate it to secretaries,a lcoholics and schizophrenics
we dedicate it to the boys kissing boys
girls kissing girls
girls kissing boys
and everything in between
we dedicate it to anxiety attacks,hangovers,worried d epression
and all the other necessary by-products of trying to live free
we dedicate it to any endeavour who's ultimate unreasonable goal is autonomy
self-determination or joy
we dedicate it to every prisoner in the world
- godspeed you black emperor -
royal festival hall,london, on april 3rd 2000
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PEOPLES COMMUNICATION CHARTERCommunication is basic to the life of all individuals and their communities.All people are entitled to participate in
communication, and in making decisions about communication within and between societies.The majority of the world's
peoples lack minimal technological resources for survival and communication. Over half of them have not yet made a single
telephone call. Commercialization of media and concentration of media ownership erode the public sphere and fail to provide
f l l d i f i d i l di h l li f i i d h di i f l l i d l
Article 9. Diversity of Languages All people have the right to a diversity of languages.This includes the right to express
themselves and have access to information in their own language, the right to use their own languages in educational institutions
funded by the state, and the right to have adequate provisions created for the use of minority languages where needed.
A i l 10 P i i i i li ki All l h h h bl d k b h
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for cultural and information needs, including the plurality of opinions and the diversity of cultural expressions and languages
necessary for democracy. Massive and pervasive media violence polarizes societies, exacerbates conflict,and cultivates fear and
mistrust, making people vulnerable and dependent. Stereotypical portrayals misrepresent all of us and stigmatize those who are
the most vulnerable.Therefore,we ratify this Charter defining communication rights and responsibilities to be observed in
democratic countries and in international law.
Article 1. Respect All people are entitled to be treated with respect, according to the basic human rights standards of dignity,
integrity,identity,and non- discrimination.
Article 2. Freedom All people have the right of access to communication channels independent of governmental or
commercial control.
Article 3.Access In order to exercise their rights, people should have fair and equitable access to local and global resources
and facilities for conventional and advanced channels of communication;to receive opinions, information and ideas in a
language they normally use and understand;to receive a range of cultural products designed for a wide variety of tastes and
interests;and to have easy access to facts about ownership of media and sources of information.Restrictions on access to
information should be permissible only for good and compelling reason, as when prescribed by international human rights
standards or necessary for the protection of a democratic society or the basic rights of others.
Article 4.Independence The realization of people's right to participate in, contribute to and benefit from t he development
of self-reliant communication structures requires international assistance to the development of independent media; training
programs for professional media workers; the establishment of independent, representative associations, syndicates or trade
unions of journalists and associations of editors and publishers; and the adoption of international standards.
Article 5. Literacy All people have the right to acquire information and skills necessary to participate fully in public
deliberation and communication.This requires facility in reading,writing, and storytelling; critical media awareness; computerliteracy; and education about the role of communication in society.
Article 6. Protection of journalistsJournalists must be accorded full protection of the law, including international
humanitarian law , especially in areas of armed conflict.They must have safe,unrestricted access to sources of information, and
must be able to seek remedy, when required,through an international body.
Article 7. Right of reply and redress All people have the right of reply and to demand penalties for damage from media
misinformation.Individuals concerned should have an opportunity to correct,without undue delay,statements relating to them
which they have a justified interest in having corrected.Such corrections should be given the same prominence as the original
expression.States should impose penalties for proven damage,or require corrections, where a court of law has determined that
an information provider has willfully disseminated inaccurate or misleading and damaging information, or has facilitated the
dissemination of such information.
Article 8.Cultural identity All people have the right to protect their cultural identity.This includes the respect for people's
pursuit of their cultural development and the right to free expression in languages they understand. People' s right to the
protection of their cultural space and heritage should not violate other human rights or provisions of this Charter.
Article 10. Participation in policy makingAll people have the right t o participate in public decision-making about the
provision of information;the development and utilization of knowledge; the preservation, protection and development of
culture;the choice and application of communication technologies;and the str ucture and policies of media industries.
Article 11. Children's RightsChildren have the right to mass media products that are designed to meet their needs and
interests and foster their healthy physical, mental and emotional development.They should be protected from harmful media
products and from commercial and other exploitation at home,in school and at places of play,work, or business. Nations
should take steps to produce and distribute widely high quality cultural and entertainment materials created for children in
their own languages.
Article 12. Cyberspace All people have a right to universal access to and equitable use of cyberspace.Their rights to free and
open communities in cyberspace,their freedom of electronic expression,and their freedom from electronic surveillance and
intrusion, should be protected.
Article 13. Privacy All people have the right to be protected from the publication of allegations irrelevant to the public
interest,or of private photographs or other private communication without authorization,or of personal information given or
received in confidence.Databases derived from personal or workplace communications or transactions should not be used for
unauthorized commercial or general surveillance purposes.However,nations should take care that the protection of privacy
does not unduly interfere with the freedom of expression or the administration of justice.
Article 14. Harm People have the right to demand that media actively counter incitement to hate,prejudice, violence,and
war.Violence should not be presented as normal, "manly",or entertaining, and true consequences of and alternatives to
violence should be shown. Other violations of human dignity and integrity to be avoided include stereotypic images that distort
the realities and complexities of people's lives. Media should not ridicule,stigmatize, or demonize people on the basis of
gender, race, class, ethnicity, language,sexual orientation, and physical or mental condition.
Article 15. Justice People have the right to demand that media respect standards of due process in the coverage of tr ials.This
implies that the media should not presume guilt before a verdict of guilt,invade the privacy of defendants, and should not
televise criminal trials in real time, while the trial is in progress.
Article 16.Consumption People have the right to useful and factual consumer information and to be protected against
misleading and distorted information.Media should avoid and, if necessary,expose promotion disguised as news and
entertainment (infomercials, product placement, children's programs that use franchised characters and toys,etc), and the
creation of wasteful, unnecessary, harmful or ecologically damaging needs, wants, products and activities.Advertising directed
at children should receive special scrutiny.
Article 17.Accountability People have the right to hold media accountable to the general public and their adherence to the
standards established in this Charter.For that purpose, media should establish mechanisms,including self- regulatory bodies,
that monitor and account for measures taken to achieve compliance.
Article 18.Implementation In consultation with the Signatories,national and international mechanisms will be organized to
publicize this Charter; to implement it in as many countries as possible and in international law; monitor and assess the
performance of countries and media in light of these Standards;receive complaints about violations; advise on adequateremedial measures;and to establish procedures for periodic review, development and modification of this Charter.
The purpose of the preceding thematic critiques
has been to demonstrate the economic and
political context within which the majority ofHOPE
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political context within which the majority of
graphic design operates.The critiques present a
small component of a much broader critique of
monopoly capitalism,corporate globalisation and
its growing hegemony.Whereas it would be
arrogant, not to mention impossible, to propose
a dogmatic solution to the complexity of issuesinvolved, especially through the lens of graphic
design, it would be equally recessive and defeatist
to not propose solutions at all.
Graphic design is a vast field, and the themes
of separation, reductionism and idealisation,though
integral to an understanding of context, are by no
means the definitive boundaries by which the
medium is set.This essay has been organised to
focus on them because they offer tangible points
from which graphic desig