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    CRITICAL ENGAGEMENT:Graphic Design Culpability and Responsibility

    by

    kevin yuen kit Lo

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    To all my family and friends.

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    THE WAR IS OVER.

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    1

    IT IS TIME TO BEGIN AGAIN.

    Any progressive cultural critique must address the implicit relationships

    between the means of mass communication and the political, economic

    and social constructs which drive them.Though these connections are

    often difficult to make, for a wide variety of reasons, not least among them

    that they are often intentionally obscured, there is no denying that our

    communications environment at large is becoming saturated, supported

    and directed by advertising and marketing interests. It is estimated that

    the average American adult is exposed to over ten thousand advertisementsper day.The growth of global advertising spending outpaces the growth of

    the world economy by thirty-three percent.1 As the public sphere recedes

    under this commercial pressure,the danger of our means of communication

    becoming completely relegated to the status of a commodity is becoming

    readily apparent.The implications of this trend are dramatic and severe:

    the more we are appealed to as consumers,the less we are appealed to

    as citizens, or,as social historian Stuart Ewen states, advertising has become

    the primary mode of public address.2 Yet advertising is rarely publicly

    controlled,and as much as marketers may wish us to believe the opposite,

    rarely does it serve public interest. It is by its very nature a medium of

    manipulation and persuasion, of opinion-making and consolidation, and as

    such its place within a democratic society is, at the very best, questionable.

    Though there has been a wealth of public criticism on the ethics of

    advertising, these critiques have had only a remedial effect on the industry

    since the consumer movements of the 1930s.Within the predominantly

    academic spheres of political science, cultural studies and philosophy, there

    is abundant critical discourse on the broader subject of the image culture

    which advertising feeds. Progressive political movements have also begun

    to challenge the ubiquity of commercial imagery and its relationship to

    the construction of an economic hegemony.Though the breadth of these

    criticisms will not be addressed at this point, it is important to note that

    what is often only addressed abstractly (if at all) is the very system of

    representation that gives these images form. Graphic design is implicitly

    involved as a mediator at every point within the communication processes

    - Milton Glaser

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    of contemporary society; it is the language through which we understand

    our environment and as such it bears an enormous social role and

    responsibility.

    This notion of social responsibility has played a central role in design

    education.The modernist movement,characterised by the Bauhaus,

    sought to contribute to the development of a society in which creativity

    would be fostered,and in which human needs would motivate the forces

    of production.3 Similarly, the late Tibor Kalman nostalgically yet aptly

    summarises:

    In its enthusiastic youth,design was invested with vision.Awestruck by

    futurism,swept by currents of modernity,design, it was claimed,could

    communicate new ideas about society, light the way to new and democratic

    ways of seeing.4

    These lofty ideals have essentially gone unrealised.With the consolidation

    of our current advanced capitalist economic system,graphic design has for

    the most part become entrenched as a tool of marketing.Yet advertising

    has always been a patron of the graphic arts.Though the elitist prejudices

    of many designers have defiantly attempted to separate the two, their

    histories are deeply intertwined. Steven Heller clearly demonstrates this

    in his articleAdvertising: Mother of Graphic Design :

    As the modern movements sought to redefine the place of art and the role

    of the artist in society, advertising was seen not only as a medium ripe for

    reform,but also as a platform on which the graphic symbols of reform could

    be paraded along with the product being sold.5

    Though the advertising platform has far from yielded the utopian fruits of

    modernist ideology,the intimate relationship suggested by Hellers article

    is of crucial importance.The exponential growth of the advertising industry

    has brought to life and even celebrity the profession of graphic design.

    Ignoring the role of advertising in design theory and criticism implies that

    consumerism and marketing have no bearing on the art of graphic design.6

    This theoretical separation is both misleading and dangerous.Any

    criticism of advertising must intrinsically be levelled against graphic

    design as well.

    Within the design community,i t can be said that this criticism formally

    began with Ken Garlands First Things First manifesto, published in 1964.The

    manifesto challenged graphic designers to move away from the increasingly

    lucrative field of advertising, and argued that its messages had becomesheer noise that contributed little or nothing to our national prosperity.

    Garland believed that there were projects far more deserving and in need

    of designers skills and proposed a reversal of priorities in favour of the

    more useful and lasting forms of communication.7 Issued during a time

    when graphic design was coming into its own as a genuine professional

    activity, when consumer culture was rapidly gaining momentum,the

    manifesto was both poignantly received and critically dismissed. Much of

    this criticism lay in its supposed naivety, yet clearly Garlands foresight into

    the direction of graphic designs development was entirely accurate.His

    naivety lay in his bel ief that a saturation point in advertising had, or

    indeed could, ever be reached.

    In 1999 the manifesto was re-issued with a definitively more urgent

    tone in the midst of a growing socio-political movement against corporate

    globalisation.The new manifesto,which was initially published in the major

    design related journalsAdbusters, theAIGA Journal, Eye, Emigre, Items and

    Form, demonstrated that the dominance of commercial culture over

    design was still at the forefront of many graphic designers thoughts as

    well.As the debate around First Things First 2000 continues, there is a

    growing recognition that graphic design plays a key role in the larger

    social conflicts that are becoming characterised by clouds of tear gas and

    black-clad protesters. However, it is undoubtedly presumptuous to say

    that this recognition is universal or that the nature and positioning of

    graphic designs role in these conflicts is even close to agreed upon by its

    practitioners.The updated manifesto received an onslaught of criticism

    very much in line with its predecessor. It was again dismissed forits naivety,

    elitism, simplicity and hypocrisy.

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    Nonetheless, the manifesto has, at an incredibly crucial time, sparked

    a wealth of critical debate within the field of graphic design.As design

    critic Rick Poynor notes:

    In fifteen years as a design writer, I have never observed anything in the

    design press to compare with the scale, intensity and duration of

    international reaction to First Things First.8

    Poynor, who has played a leading role in design writing, provides an in-

    depth response both to the manifesto itself and its detractors critiques

    in his article First Things Next. In challenging the multitude of critiques,

    from the supposed hypocrisy of its signatories (who have all worked in

    the commercial sphere) to the assumption that design is and should be a

    neutral, value-free process, Poynor reveals that although many designers

    understood the manifesto enough to make them feel uneasy about the

    social positioning of their profession, they fundamentally missed its point.

    The key argument ofFirst Things First is that there is anincreasingly

    desperate need to preserve a space for other forms of thinking, other

    shades of feeling and other ways of being in the world9.Addressing this

    need requires a radical shift in thinking on design, and it is perhaps this

    radicalism that has unnerved the design community so much.Poynor

    concludes that:

    Determining the new kind of meaning is a huge collective project beyond

    the scope of a brief manifesto and a creative task in which all those who can

    imagine other possibilities are free to participate. 10

    However,this poetic conclusion seems merely to echo the conclusion of

    Poynors First Things First article, published two years earlier inAdbusters

    magazine:

    Even now,at this late hour in a culture of rampant commodification it is

    possible for visual communicators to discover alternative ways of operating

    in design.11

    FIRST THINGS FIRST MANIFESTOWE,THE UNDERSIGNED,are graphic designers, art directors and visual

    communicators who have been raised in a world in which the techniques and

    apparatus of advertising have persistently been presented to us as the most

    lucrative,effective and desirable use of our talents. Many design teachers and

    mentors promote this belief;the market rewards it; a tide of books and

    publications reinforces it.

    Encouraged in this direction,designers then apply their skill and i magination to

    sell dog biscuits, designer coffee,diamonds, detergents,hair gel, cigarettes,credit cards,sneakers, butt toners, light beer and heavy-duty recreational

    vehicles.Commercial work has always paid the bills,but many graphic designers

    have now let it become,in large measure,what graphic designers do.This, in

    turn, is how the world perceives design.The profession's time and energy is

    used up manufacturing demand for things that are inessential at best.

    Many of us have grown increasingly uncomfortable with this view of design.

    Designers who devote their efforts primarily to advertising, marketing and

    brand development are supporting,and implicitly endorsing, a mental

    environment so saturated with commercial messages that it is changing the very

    way citizen-consumers speak, think, feel, respond and interact.To some extent

    we are all helping draft a reductive and immeasurably harmful code of public

    discourse.

    There are pursuits more worthy of our problem-solving skills.Unprecedented

    environmental, social and cultural crises demand our attention.Many cultural

    interventions,social marketing campaigns, books, magazines, exhibitions,

    educational tools, television pro-grams, films, charitable causes and other

    information design projects urgently require our expertise and help.

    We propose a reversal of priorities in favor of more useful, lasting and

    democratic forms of communication - a mindshift away from product marketing

    and toward the exploration and production of a new kind of meaning.The scope

    of debate is shrinking; it must expand.Consumerism is running uncontested; it

    must be challenged by other perspectives expressed, in part, through the visual

    languages and resources of design.

    In 1964, 22 visual communicators signed the original call for our skills to be put

    to worthwhile use.With the explosive growth of global commercial culture,

    their message has only grown more urgent.Today, we renew their manifesto in

    expectation that no more decades will pass before it is taken to heart.

    Jonathan Barnbrook

    Nick Bell

    Andrew Blauvelt

    Hans Bockting

    Irma Boom

    Sheila Levrant de

    Bretteville

    Max Bruinsma

    Sin CookLinda van Deursen

    Chris Dixon

    William Drenttel

    Gert Dumbar

    Simon Esterson

    Vince Frost

    Ken Garland

    Milton Glaser

    Jessica Helfand

    Steven Heller

    Andrew Howard

    Tibor Kalman

    Jeffery Keedy

    Zuzana Licko

    Ellen Lupton

    Katherine McCoy

    Armand Mevis

    J.Abbott Miller

    Rick Poynor

    Lucienne Roberts

    Erik Spiekermann

    Jan van Toorn

    Teal Triggs

    Rudy VanderLans

    Bob Wilkinson

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    has been driven by marketing culture, its visual language has been largely

    reduced to one of stylisation and the creation of desire.An understanding

    of the complexity of the communications process drawn from a multi-

    disciplinary analysis of cultural discourse needs to be synthesised into

    design thinking. In order to enact the necessary radical changes within the

    profession,these issues must be addressed simultaneously.

    This essay will attempt to take up this challenge by engaging in a broad-ranging critique of commercial communications culture with the specific

    goal of identifying and analysing dominant themes that support and direct

    the creation and dissemination of messages into the public sphere. In All

    Consuming Images, Stuart Ewen proposes that the only requirements for

    an images appropriation into the style-market are its disembodiment or

    separation from its source, its capacity to be economically reproduced

    and its ability to be marketed and sold.13 These requirements will be taken

    as a point of departure,and explored and expanded upon within a broader

    thematic framework in order to determine the contextual processes by

    which experience is transformed into commodity.

    The firsttheme to be identifiedis thatofseparation .As graphic

    design is a practice primarily engaged in the act of selection and

    representation,the theme of separation is an implicit starting point.Any

    form of representation intrinsically separates meaning from its context.

    The vast amount of critical theory surrounding this aspect of representation

    has only begun to be introduced in graphic design writing.Closely related

    to the theme of separation is the theme ofreductionism.A component

    of modernist theory, the simplification of form presents an ideal model for

    communications. However, seen from a contemporary critical vantage

    point, its communicative limitations become apparent.Aditionally,

    reductionist strategies allow for the exact repeatability of sign systems

    and the development of a truly hegemonic mass media with all its inherent

    effects.The final stage of commodification occurs with the theme of

    idealisation and the creation of desire.Desire is what drives the image

    economy and its effects are all encompassing. It is at this point that any

    argument of efficient communication ends and the dictates of the market

    In the face of such complex issues, Poynors optimism is encouraging, yet

    remains rather vague and insubstantial. Just as many detractors ofFirst

    Things First were critical of its call for a new kind of meaning, Poynors

    response ofa huge collective project does little to provide any further

    constructive direction. In the final article of his compilation Obey The Giant,

    entitled Future Imperfect, Poynor concludes:

    Designers who allow space for the peculiar, the wayward,the imperfect and,sometimes,the just plain wrong - set in motion a process and create the

    conditions for the viewer to have truly unexpected encounters with design

    that are one of its keenest, most human pleasures and a large part of its

    point.12

    Though insightful,this hardly seems a fitting statement to end on for a

    compilation that sets out to address critically and challenge implicitly

    The Giant of commercial design.This is not meant to dismiss Poynors

    undeniably valuable contributions to design criticism, however it is

    representative of the professions reluctance to engage genuinely with

    the socio-political issues that surround it. It should not be denied that

    many notable designers have taken critical positions on these issues, yet

    the general ambivalence within practice is disheartening.

    If graphic designers actually want to move design into a more progressive

    social positioning they must confront this fear of radical change.The

    proposition is this: graphic design can and must work to establish itself in

    a more fundamental manner outside of the commercial sphere,thereby

    creating greater opportunities to act as an important medium for social

    reflection,commentary and dialogue. This requires an engagement with a

    multiplicity of issues.Addressing the structural factors that influence design

    production is obviously of utmost concern. Understanding who actually

    benefits from a work and how that work is received within the public

    sphere must lead to a more selective choice of clients.Of equal importance

    is a re-evaluation of its formal language. Due to how directly graphic design

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    economy on a message become resolutely clear.The influences of these

    themes dominate both the external and internal relationships of a work

    of graphic design. Understanding these themes and the development of

    strategies to challenge them is the goal of this essay.

    NOTES

    1. Notes from a lecture by David Berman,How Logo Can We Go?Presented at the Declarations of [Inter]dependence and the Im[media]cy of

    Design symposium,Concordia University,Montral, October 26, 2001.

    2. Stuart Ewen in The Public Mind:Consuming Images, Bill Moyers,PBS,

    1989.

    3 . Stuart Ewen,All Consuming Images:The Politics of Style in Contemporary

    Culture (New York: Basic Books,1988), 140.

    4. Tibor Kalman and Karrie Jacobs.Were Here to be Bad, in Print

    Magazine (Jan./Feb.1990)

    5. Steven Heller, "Advertising:Mother of Graphic Design," in Looking

    Closer, ed. Michael Bierut,William Drenttel,Steven Heller and DK Holland

    (New York:Allworth Press, 1997),113.

    6. Ibid. 1 15.

    7. Ken Garland,"First Things First," published in Design, theArchitects'

    Journal, the SIA Journal,Ark,Modern Publicity, The Guardian,April 1964.

    8. Rick Poynor, "First Things Next," in Obey The Giant: Life in the Image

    World(London:August Media,2001) 141.

    9. Ibid. 1 48.

    10. Rick Poynor, "First Things Next," in Obey The Giant: Life in the Image

    World(London:August Media,2001) 150.

    11. Ibid.140.

    12. Rick Poynor, "Future Imperfect," in Obey The Giant: Life in the Image

    World(London:August Media,2001) 213.

    13. Stuart Ewen,All Consuming Images:The Politics of Style in Contemporary

    Culture (New York: Basic Books, 1988) 247.

    A democratic civilization will save itself only if it makes the

    language of the image into a stimulus for critical reflection

    - not an invitation for hypnosis.

    - Umberto Eco

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    Critical theories of language and literature

    have come to play an increasingly prominent role

    in design theory. Primers in semiotic theory are

    now commonplace in design education and the

    writings of authors such as Roland Barthes and

    Ferdinand de Saussure have found their way into

    design reading lists.However,within this context,

    Barthes generous contribution to cultural theoryis generally understood through a purely formalist

    lens; its application is derived from the poetics of

    his criticism and detached from its original Marxist

    analysis. In such a way,graphic designers speak of

    being visual communicators within an image culture,

    without understanding the critical debates around

    the subject matter. In his seminal work,Mythologies,

    Barthes presents the concept of Myth through

    numerous texts investigating the meaning of

    various manifestations of mass culture.Essential ly,

    Barthes Myth can be understood as a mode of

    signification based on the appropriation and

    transformation of existing signs.His analysis of it

    is in no way politically neutral, and through a

    thorough semiological critique, he demonstrates

    Myths nature of distorting and impoverishing

    meaning, in normalising and actively de-politicising

    speech.14

    The language of Myth is very much inclusive

    of and parallel to the language of graphic design.

    Barthes insights into the nature of appropriation,

    representation, communication and understanding

    are crucial to the theoretical grounding of graphic

    design practice.Yet, as designer Jeffery Keedy

    states, It was the poetic aspect of Roland Barthes

    which attracted me, not the Marxist analysis.15

    SEPARATION

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    By separating Barthes work from the political context in which it was

    derived, designers have in fact mythologised it in turn, further contributing

    to what Barthes determinedly sought to challenge.

    Another seminal text dealing with representation and more specifically its

    relationship to capital, cultural imperialism and the mediation of social

    relations is Guy Debords Society of the Spectacle.Though the theoretical,

    aphoristic and highly critical nature of Debord s text may prevent itsappropriation into graphic design theory as it exists now,his concept of

    The Spectacle, complementary to Barthes Myth,is invaluable to an

    informed understanding of the context within which graphic design exists.

    Additionally,The Society of the Spectacle acted as a revolutionary handbook

    for the student and labour insurrections of May 1968 in Paris, which had

    repercussions throughout the world.The ability to engage with theory,

    bringing it into practice, is an example of the praxis-based approach that

    graphic design will have to take in order to reposition its role.

    In societies where modern conditions of production prevail all of life

    presents itself as an immense accumulation of spectacles. Everything that

    was directly lived has moved away into a representation. 16

    The opening thesis from Debords text introduces the fundamental nature

    of the image culture that is so often casually spoken of. It describes a

    cultural phenomenon that has forsaken genuine experience for vicarious

    representation through images. Furthermore, these images,detached from

    reality, have taken on an autonomous nature that no longer even represents

    reality, but replaces it within its artifice.

    It is important to recognise that, as Debord states,the spectacle is

    not a collection of images, but a social relation among people,mediated by

    images.17 Through the initial act of separating images and ideas from their

    contextual relationships, graphic design creates the condition for their

    autonomous social movement.When directed through the logic of the

    market, these images and ideas collectively achieve ubiquity within the

    social sphere.This ubiquity in turn provides the condition for the domination

    of the Spectacle over all aspects of social life.The separated nature at the

    root of the spectacle is reflected in its multiplicity of effects: the growing

    sense of social and self-alienation, the resulting political apathy,the systemic

    control of production and consumption and the organisation of time and

    space.Within all of its complexity,the spectacle is essentially the autocratic

    reign of the market economy which had acceded to an irresponsible

    sovereignty,and the totality of new techniques of government which

    accompanied this reign.18

    Taken in its entirety, Debords stinging critique of capitalism,even withits emphasis on the power of image, can seem to lose its direct relevance

    to graphic design.What it does provoke however,is a recognition of the

    mediated environment that graphic design participates in constructing and

    is constructed within.Visual culture cannot be referred to casually; it must

    be investigated critically.The dramatic separation between the beautifully

    rendered surfaces presented through the mass media and the crumbling

    surfaces of social reality reveals the urgency with which graphic designers

    need to address the critique of the spectacle.

    In order to understand the practical development of the spectacle and its

    relationship to separation, an historical analysis is necessary.As a Marxist

    critique, the discourse on the spectacle represents the manifestation of

    social relationships under an advanced capitalist society and thus finds its

    roots in the industrialisation of society and its systems of mass production.

    Much of Debords text relates to a persons alienation from their

    production and the resulting externalisation of the economy:

    The spectacle within society corresponds to a concrete manufacture of

    alienation. Economic expansion is mainly the expansion of this specific

    industrial production.19

    Another key component of Debords text is the principle of commodity

    fetishism, the domination of society by intangible as well as tangible

    things,20 whereby the perceived value of an object has superseded its

    reality and its exchange value replaces its use value.

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    By drawing the relationship between these factors, the creation of the

    markets upon which mass production is dependent becomes the locus from

    which to begin the historical analysis of the spectacle.Along with the many

    radical social changes that occurred during this period,the change in

    popular representations of style is of primary interest. Stuart Ewen,who

    provides an exemplary and exhaustive critique ofstyle inAll Consuming

    Images, writes:

    The impact of industrialism on the character and scale of the style marketwas prodigious. Industries previously characterised by the artisanal handcrafts,

    and by relative scarcity of output, were now able to turn out enormous

    quantities of goods.Elegantly worked surfaces, once the product of slow

    and deliberate skill, were now the product of high-speed, less-skilled,

    factory processes.21

    The elaborate ornamentation of goods, previously exclusively available to

    the elite,became accessible to the growing middle class.The standardisation

    of the production process not only allowed for elaborate ornamentation

    to be easily and universally applied,but also required it in order to

    differentiate products that were essentially the same.With the technological

    developments and refinement of chromolithography and photography, the

    advertising and packaging of everyday goods became lavishly decorated

    with alluring images.Superficially ornate goods were linked to broadly

    disseminated images, creating an interwoven fabric of mass-produced style.22

    The expanding markets that were developed by the rise of corporate

    capitalism at the end of the 19th century and the growing desire by industry

    to organise and control those markets can be identified as the birthplace

    of modern advertising.Prior to the 1880s, the great bulk of products were

    sold without extensive advertising,which was reserved for fringe products

    and novelties.23 The fundamental changes in the economic organisation of

    industry necessitated the application of advertising to everyday goods in

    order to stimulate and maintain the newly developed mass markets.

    The growing accessibility to this style-driven market is often seen as a

    democratisation of elite culture. On a symbolic level, this may well be true,

    but the growing choice of consumer goods and their affiliated images was

    simply that, the choice between which products to consume.The elite in

    power, the owners of the means of production, remained in power largely

    due to the economic contributions of a populace longing to be sated by

    the illusionary trappings of that power.

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    In addition to the ornamental imagery adorning products and their

    advertisements, the mass market of goods gave rise to a plethora of

    new marketing techniques.The development of modern advertisings

    psychological component can be traced back to a necessity created by

    the rise of large enterprise and the emergence of national and international

    distribution markets. By the 1920s control over those markets was becoming

    increasingly specialised and, encouraged by the new sciences of motivational

    psychology, extended to the salesperson at the end of the distribution

    chain.Vast amounts of business literature, such as Dale Carnegies How toWin Friends and Influence People, were directed at technically refining the

    process ofhuman relations.24 Control over and appropriately framed

    presentation of emotions was of key importance.Through the

    objectification, standardisation, and commercial application of human

    emotions, a dramatic separation in the notion of selfhood begins to take

    effect. Personal characteristics, drawn from the reservoir of human

    experience, were becoming the techniques of false personality.25 More

    dramatically, however, the sheer scale of distribution markets dictated that,

    as salespeople could not be consistently directed by centralised control,

    products themselves began to acquire the characteristics of these

    disembodied emotions.The separation of people from their emotions

    was refocused towards the products they consumed.As we near

    Debords Spectacle,the more [a persons] life is now his [sic] product,

    the more he [sic] is separated from his [sic] life.26

    Significantly, the rapid expansion of advertising did not go uncontested.

    The 1930s saw increasing resistance from a variety of consumer movements

    that were critical of the advertising industrys use of emotional appeal,

    false testimonials,scientific jargon and sexual imagery to sell products.

    The shift from actual product information to emotive and manipulative

    statements and images was seen as an outright attack on consumers

    rights.27 The Tugwell bill, named after the Assistant Secretary of Agriculture

    Rexford G.Tugwell, a reputed defender of consumers rights,was introduced

    into Senate in 1933 and called for an end to the false advertising of any

    food, drug, or cosmetic.The advertising industry reacted vehemently to

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    1918

    this bill and used the full weight of its new economic and political positioning

    to contest it.This crisis for the advertising industry brought to life a

    closely associated field, that of public relations.The goal of public relations

    was to move public opinion to a more favourable direction towards the

    industry and to lobby lawmakers and regulators,a model that is used to

    this day.Through the development of business-backed consumer groups,

    sponsorship of education,manipulation of dependent media industries and

    the creation of political and business partnerships, the public relations

    industry managed to provoke the rewriting of the Tugwell Billinto theWheeler-Lea amendment in 1938,which was a considerably more lenient

    bill.Whereas the original bill defined the use of ambiguity and inference as

    false advertising, the amendment redefined falsehood explicitly and put

    the burden of proof on the government.The ironic yet significant effect of

    this policy was an immediate shift from the use of verbal claims in an

    advertisement, which could be easily proved false, to the use of all manners

    of suggestive imagery. 28 A bill that initially set out to curb the manipulative

    nature of advertising had in fact opened the door for its consolidation

    through the realm of the autonomous image.

    In part as a result of this key legislation, the domination of image over

    reality has come to pass and contemporary graphic design, for the most

    part ignorant of its controversial history,plays no small part in determiningthe social consequences of this dominion.Cri ticism of ambiguity and

    inference in advertising today is routinely dismissed.Yet,when exploited

    to the extreme,the fundamental problem of the separation of image from

    product reveals itself.

    Within contemporary design history, Oliviero Toscanis social marketing

    campaigns for the clothing company Benetton have received an enormous

    amount of coverage,both critical and celebratory,for pushing the boundaries

    of the role of images in advertising.The beautifully shot and composed

    photographs of a new born baby girl, a dying AIDS patient and his mourning

    family, a dead soldiers blood-stained clothes, and portraits of inmates on

    death row have nothing to do with the clothing being sold or the company

    selling them.This separation is further expressed formally in the

    advertisements with the careful compositional use of surrounding white

    space and full-bleed cropping to disassociate any notion of their original

    context.The carefully placed brand mark is the only remaining association

    made available for the viewer.Toscani makes no qualms about this

    decontextualisation and in fact advocates it as a way of engaging with the

    public. Seeing the controversy that his campaigns have sparked, it is hard

    to dismiss his supposed consciousness-raising intentions outright.

    However at the root of the controversy are not the issues presented in

    the advertisements, but the appropriateness of their presentation in acommercial medium to begin with. Whatever Toscanis intentions, the

    outcome is that social criticism is appropriated in the struggle for brand

    identification.29

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    2120

    It has been argued that given the success of the Benetton campaign,

    it may serve as a model to elevate the role of advertising, as a provider

    for important and accessible social communication30.Though the ideological

    impetus for this line of argument may seem noble, the reality of it is far

    less promising. Editorial compromises due to advertising interests are

    already commonplace. Further blurring the line between the two will

    make culture itself appear to exist at their [brands] behest.31 Moreover,

    the impact of Benettons model can already be observed. Benettons

    success was not in promoting social causes but in strategically and whole-heartedly disassociating a brand from its product.This strategy has now

    become the norm, allowing advertisers to appropriate any subject matter

    for its purposes, including its own criticism.

    Diesel, an Italian fashion company, has also taken this ironic approach

    to advertising since its inception in 1978. Juxtaposing typical sexual imagery

    with absurd thematic concepts (such as their For Successful Living

    campaign) they have carved a global niche for their brand.The campaigns

    were cynical and stylish, but rarely reached the level ofdepth of the

    Benetton campaigns.Yet in 1998, Diesel launched a series of ads which

    should have drawn intense criticism had it not been for Toscanis ice-

    breaking strategies.Supposedly set in North Korea, the series depicted

    drab scenes of poverty (read communist) juxtaposed by the inclusion of a

    stereotypical piece of western advertising depicting young, beautiful Diesel

    models selling a fake brand entitled Lucky. A commentary is made,but itis not we are concerned about the detrimental effects of the globalised

    economy, but rather we dont care about those effects and neither should

    you. Diesel continues to expand its markets, and the evolution of its

    marketing strategy continues to emphasise this message of absurd

    detachment.Its most recent Happy Valley campaign directly integrates the

    criticism of advertising and over consumption into a grotesque series of

    advertisements each themed around the commodification of a particular

    emotion.The hypocrisy of such an approach is no longer even relevant, yet

    the ridicule of vital social issues and their integration into the commodity

    structure is a frightening characteristic of advertising s assault on the

    public sphere.Sweaters

    andJeans

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    22

    Along similar lines,Sprite has supposedly been making fun of

    traditional advertising approaches since 1994, when its Obey Your Thirst

    campaign began. Purporting to deconstruct the linking of product

    consumption with happiness and success, recent television spots depict a

    stereotypical advertising narrative which is interrupted by the drinking of

    Sprite, causing reality to subvert the narrative through humour.The spots

    conclude with a high impact display of their logo and tagline: Image Is

    Nothing.Thirst Is Everything.Obey Your Thirst. Though less satirical (and

    perhaps less offensive) than the Diesel campaigns, the Sprite campaignshypocrisy is exponentially increased when the scope of the analysis extends

    to the companys ownership.Sprite is wholly owned and operated by the

    company where Image Is Everything, the most powerful brand in the

    world,Coca-Cola.

    Coca-Colas ubiquitous cultural monopoly over the world is unquestionable;

    Coke is the second most recognised word in the world following okay,

    the Coca-Cola company is the creator of Santa Claus and can be seen as

    the indisputable reflection of American popular culture. Coca-Cola has a

    long history of ground breaking marketing strategies.It was the first

    company to use women systematically in their advertising, produce

    consistent point-of purchase promotional ephemera and aggressively

    develop sponsoring partnerships.Coca-Cola has played a definitive role

    in not only representing but also shaping American culture. Moreover, itsadvertising has always exploited an ambiguous emotional appeal, easily

    universalised to foreign markets.32 This is exemplified by the much-acclaimed

    1971 I Want to Buy the World a Coke television ad with the emphatic

    chorus Id like to teach the world to sing in perfect harmony. Cokes early

    adoption of a global marketing strategy has successfully positioned it as

    one of the few truly global brands.

    The realities of Coca-Colas global reach are far less ideal than the

    picture painted by their advertising. In developing nations, Coca-Colas

    branding dominates the physical landscape. In Tanzania, schools, hospitals,

    and even orphanages are sponsored by Coca-Cola, which pays a small

    amount (approximately fifteen US dollars a year) to brand signage with

    Coca-Cola advertising. Road and street signs are uniformly branded as well.

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    2524

    The saturation of Cokes advertising is conjoined with the presence of their

    product.During a time of drought and famine in Northern Kenya in 1999,

    though staples such as food and water were unavailable, stores were

    consistently stocked with Coke.As Don Knauss, President of Coca-Cola

    in Southern Africa, states:Our competition is alternative sources of liquid

    refreshment, including water... [and] other non-essential items competing

    for consumer spending...33 The simple message of this ubiquitous presence

    is that Coca-Cola is equated with all that is good; education, health, wealth

    and happiness. Not having been socialised to deal with these types ofmessages, the population of Tanzania is taught to accept these associations.

    In 2001, one million people died in Africa due to malaria.The price of a

    can of Coke is equivalent to the price of the malaria pill.When asked

    what to take when ill, many in Tanzania will commonly advise the use of

    Coca-Cola,because it cures all illness .34 Malaria pills cannot compete with

    the brand image of Coca-Cola.This is but one example of the false education

    that the strategy of separating a brand from its context perpetuates. It is

    also but one example of how, quite disturbingly,people are dying by design.

    NOTES

    14. See Roland Barthes,"Myth Today." InMythologies (New York: Hill and

    Wang,1972).

    15. Andrew Howard,"There is Such a Thing as Society," in Looking Closer 2,ed. Michael Beirut,William Drenttel, Steven Heller and DK Holland (New

    York:Allworth Press,1997), 199.

    16. Guy Debord, Society of the Spectacle (Detroit:Black & Red,1977),

    aphorism 1.

    17. Ibid.aphorism 3.

    18. Guy Debord, Comments on the Society of the Spectacle , trans. Malcom

    Imrie (Verso, London,1991), 2.

    19. Guy Debord, Society of the Spectacle (Detroit:Black & Red,1977),

    aphorism 31.

    20. Ibid.aphorism 36.

    21. Stuart Ewen,All Consuming Images:The Politics of Style in Contemporary

    Culture (New York: Basic Books,1988), 32.

    22. Ibid.38.

    23. Raymond Williams,"Advertising:The magic system," in Problems in

    Materialism and Culture (London:Verso,1980), 177.

    24. Stuart Ewen,All Consuming Images:The Politics of Style in Contemporary

    Culture (New York: Basic Books,1988), 84.

    25. Ibid.

    26. Guy Debord, Society of the Spectacle (Detroit:Black & Red,1977),

    aphorism 33.

    27. Inger L.Stole,"Advertising," in Culture Works: the Political Economy ofCulture, ed. Richard Maxwell (Minneapolis:University of Minnesota Press,

    2001),89-90.

    28. Ibid.92-95.

    29. Andrew Howard,"There is Such a Thing as Society," in Looking Closer 2,

    ed. Michael Beirut,William Drenttel, Steven Heller and DK Holland (New

    York:Allworth Press,1997), 198.

    30. See "Commercial Art," in Eye Magazine 29,1998,26-35.

    31. Rick Poynor, "Sentenced to Buy," in Obey The Giant: Life in the Image

    World(London:August Media,2001), 62.

    32. For a complete history of the Coca-Cola brand see Mark Pendergast,

    For God,Countr y & Coca-Cola (New York: Basic Books, 1993).

    33. Sven Lunsch, "Knauss to satisfy Cokes thirst for new markets," Business

    Times, May 17 1998,electronic text available at

    .34. From a lecture by David Berman, How Logo Can We Go?Presented at

    the Declarations of [Inter]dependence and the Im[media]cy of Design

    symposium, Concordia University, Montral, October 26, 2001.

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    29

    REDUCTIONISM

    The history of separation cannot be fully

    understood without addressing its complementary

    principle of reductionism.Without the ability to

    simplify,condense and repeat the images created

    through separation, their control, manipulation

    and dissemination would be impossible. Of all the

    cultural movements appropriated into commercial

    culture during the twentieth century, the EasternEuropean modernist movement of the twenties

    has undoubtedly played the largest role in shaping

    its form.

    Founded in radical socialist ideologies,

    characterised by the revolutionary work of

    members of the Russian avant-garde, such as

    El Lissitzky and Aleksandr Rodchenko, the

    modernist aesthetic of bold, dynamic typography,

    photo-montage and abstract symbolic devices

    arranged within a rational grid represented a

    universal,utopian and emancipatory engagement.

    The revolutionary and progressive symbolism of

    the new industrial technologies formed the basis

    of a design philosophy centred on clarity,conciseness and precision. Ironically, these values

    also held great weight within the expanding

    corporate commercial sphere and, among other

    factors, provided a touchstone between art and

    commerce.Another key factor was the belief held

    by many artists that participation within the

    commercial sphere would provide the opportunity

    to democratise art and communicate modernist

    values.35 This approach saw artists simultaneously

    advocating anti-capitalist politics while designing

    for commerce. Nevertheless,the revolutionary

    ideological grounding of modernism remained

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    3130

    strong, and during the 1920sthe choice between commerce and social

    revolution... was the significant intellectual dilemma facing many modernist

    graphic designers.36

    While many designers struggled to reconcile this contradiction,the

    commercial viability of its visual impact was undeniable and its expanding

    exposure through the mass media reified the modernist project as a

    modernist style, simultaneously consolidating its formal aesthetic while

    diluting its ideology.I n Germany, which had become the meeting-ground

    for many important modernist theorists and practitioners, the rise topower of the Nazis in 1933 had a dramatic effect on the development of

    modernist culture.Vilified by the Nazis for promoting internationalist and

    socialist ideals, the Nazi regime caused an exodus of modern designers to

    Western Europe and North America.While Europe became engulfed by

    war, in America,where modernist languages of design had already been

    assimilated by the mid 1930s,migr European designers received a warm

    welcome. Distanced from the political turmoil of central Europe, many

    designers took to working for commercial enterprises and soon became

    integrated into corporate culture.The value of modernism, both as a

    philosophy of rational organisation and an aesthetic cultural movement,

    became a useful tool in the internal communications and external

    promotions of corporations:

    American industry [...] turned to designers to promote a strong corporateimage to various audiences, including their own employees,shareholders and

    the public. [] Design was increasingly used in systematic fashion to unite

    large conglomerates and to promote a coherent and vigorous public image.37

    The growing focus on corporate identity and the culture of branding was

    an important development for graphic design in America, elevating it to

    the status of a respected profession, complete with its own literature,

    research processes and awards ceremonies.Though the concept of

    corporate identity and the use of symbols and logos had existed for quite

    some time, the injection of modernist principles into these areas of

    marketing changed them into the dominant modes of commercial

    communication.To understand the significance of this change it is of

    interest to examine the development and adoption by commerce of the

    reduced forms of modernist iconography.

    An ideal example of the modernist project of achieving universalism

    through the scientific reduction of form was the development of Otto

    Neuraths Isotype (International System of TYpographic Picture Education)

    during the 1920s and 30s. A Viennese philosopher and social scientist,Neurath designed a collection of uniform graphic symbols to represent

    people,places, objects and actions.Intended primarily for use in educational

    materials, these symbols provided a visual perceptual system for the

    presentation of social statistics.Through principles of reduction and

    consistency, Neuraths symbol-signs brought together the mechanical

    empiricism of photography with the rational structures of mathematics

    and geometry38 in an attempt to create an objective and universal system

    of communication.

    Neuraths work has since been reified into the public sphere through

    the application of the U.S.Department of Transportations standard symbol

    set, designed under the guidance of the American Institute of Graphic Arts

    in 1974.The D.O.T. system has been applied internationally to such a degree

    that it has achieved a consistency of understanding that extends beyond

    the boundaries of verbal language.The nigh universal application of thesesymbols is a testament to the effectiveness of Neuraths approach and the

    power of pictographic communication. Perhaps more telling still is the

    appropriation of this type of communication by the commercial sphere in

    the form of corporate logotypes and brand marks.The ubiquitous presence

    of these reduced signs within a commercially saturated communications

    environment has dramatic effects on the process of understanding.As

    Ellen Lupton and Abbott Miller state in their ar ticle Critical Way Finding:

    This diaphanous veil of commercial imagery is punctuated with a pattern of

    hieroglyphics, signs that are neither image nor text but occupy a middle

    ground between them. Such signs, whether generated in the name of private

    commerce or public information, are attempts to anchor or regulate the

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    33

    ongoing barrage of pictures and products. Like digital rocks in an analog

    stream, hieroglyphics guide the flow of communication by directing the

    interpretation of events, the consumption of goods, or the navigation of

    public spaces.39

    Though these reduced signs, or hieroglyphics,have in some sense achieved

    the modernist project of internationalisation, the supposed objectivity and

    neutrality of their character masks numerous problems.The simplified

    geometric forms of these signs, which contributes heavily to their semblance

    of objectivity,encapsulate and represent vast amounts of cultural meaning.

    And though conventionalised, these meanings are in no way objective

    or neutral.

    Within the D.O.T. system, the male and female figures are used to

    represent lavatories for men and lavatories for women.The female figure

    is distinguished by the fin-like extensions of a party dress, a loaded cultural

    convention. Furthermore in every other sign save one, the male symbol is

    used to represent people in general.The only other sign in which we see

    the female symbol (more accurately,the womens lavatory symbol) is the

    sign for ticket sales, where the woman serves the man. In this way the

    D.O.T. system clearly represents more than objective information, it

    represents cultural customs, value systems, and structures of power.40

    The ability of these simple symbolic marks to represent the vastness

    of human experience while maintaining the appearance of objectivity,andhence authority, through highly economical means, is at the root of their

    stylistic appropriation by the commercial sphere.Through advertising,

    powerful associations are created between a wide range of intangible

    values and emotions and a corporations logo, which is then replicated ad

    infinitum.Through their mass exposure,these logos become

    conventionalised signifiers of a complex range of values and emotions.

    The grafting of these signs onto experience is reinforced by the

    reciprocal approach of using seemingly complex, realistic imagery to

    represent conventionalised and generic ideas and emotions.Water droplets

    on cans and bottles of beverages represent the notion of refreshment,

    smooth, polished surfaces are equated with beauty,health, and progress,

    SUVs tearing through the wilderness with freedom,fast food with family.

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    34 35

    By examining the primary sources of production and distribution of these

    reductive forms of communication,a parallel can be drawn between the

    formal execution of this language and the structural reduction occurring

    through the wave of media mergers over the last two decades.The

    liberalisation and deregulation of communication policies coupled with

    the rampant growth of commercial advertising has created an oligopolistic

    media market dominated by a handful of global corporations.This

    consolidation is not only reflective of the dramatic concentration of

    wealth and power characteristic of the global economy,but obviously plays

    a dominant role in reinforcing it.Criticism of these media monopolies is

    commonplace, focussing primarily on the homogenisation of cultural

    material and the destruction of diversity that this entails. However,

    undoubtedly a valuable and necessary critique, this approach falls short

    when critical analysis of the media environment reveals that there remains

    quite a diversity of information and entertainment, and that maintaining and

    encouraging this diversity is of primary concern to many media owners.41

    What becomes revealing is the type of diversity that is created and

    allowed for.Though corporate media is surprisingly inclusive in representing

    social problems such as racism and discrimination,the focus tends to be

    on the individual, not the structural;the specific manifestations of suffering,

    not the broad social conditions underlying them.42 Reducing and

    concentrating social issues to representations of individual experience

    inevitably compromises social understanding while simultaneously creatingstrong emotive connections with the audience.A s imilar approach is used

    in the creation ofniche markets, which act as the representatives of

    media diversity.

    With the consolidation of the current media giants, there has been a

    shift from the focus on producing mass cultural forms that appeal to the

    majority to the development of more fragmented niche products.43

    Media companies seek out the issues and ideas that are not dealt with by

    their mainstream coverage and subsequently promote them within specific

    markets.These products have clearly-defined cultural boundaries that

    through their specificity generate greater audience interest and investment.

    These conceptual associations become further reduced and applied formally

    by graphic designers, where fast moving lines and angular abstract shapes

    symbolise technology, jagged typography represents counter-culture,

    Helvetica represents truth.

    Coupled with the hieroglyphic language of logos, a complex yet reductive

    and codified system of representation is promoted through advertising and

    reinforced within numerous manifestations of popular culture. However,

    beyond their role in consolidating this system of representation, logos play

    an essential role in communicating brand ownership. Logos provide the

    visual reference point connecting a brand to its property.Thus, an analysis

    of ownership structures becomes essential to the contextual understanding

    of strategies of reduction.

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    Thi i i f i ll i h d b k d ( h l l ) G hi d i h i h

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    3938

    This intensity of interest allows niche products to be marketed to

    consumers and sponsoring advertisers at a premium price.44 Additionally,

    through control of both mass and niche markets, products can then be

    strategically moved between the two,carr ying the intensity of a niche

    product into the mainstream (an ideal example being the popularity of

    Hip-hop music) or creating a niche market for a once mainstream product

    (such as Star Trek).What becomes apparent is that the interest of media

    companies is not so much to homogenise popular culture than to organise

    and exploit diverse forms of creativity toward profitable ends.45

    The relevance of these issues to graphic design returns to the forefront

    when we examine the structures of control that are utilised to organise

    the diverse and chaotic media environment. Intellectual property laws, a

    central topic of design discourse,are what bind media brands and products

    together through elaborate architectures of copyrighted texts, trademarks,

    and licensing agreements.46 Based in romantic notions of sanctified

    authorship,intellectual property laws have since developed into complex

    systems of regulation and ownership.The lengthening of copyrights and

    the extension of intellectual property laws into areas that were previously

    regarded as public domain (the most dramatic example being human

    genetic material) reflect a dramatic shift from the previously held assumption

    that things in the public domain should stay that way unless a compellingcase could be made for privatisation,[to the assumption] that things should

    be privatised unless a compelling case can be made not to.47 This becomes

    representative of the extreme reduction of cultural ideas to the point of

    returning to intangibility, yet an intangibility that is owned as property and

    traded as a commodity.

    Graphic designers, acting as mediators within an often appropriative

    sphere,are asked to work within the limits defined by these property laws.

    As corporate ownership extends to images and ideas that were once

    publicly available, the reservoir from which graphic designers draw is

    increasingly constricted and codified.Beyond the economic control provided

    by intellectual property laws, corporations are increasingly using these

    laws to silence criticism or even commentary that reference their

    property (such as logos or slogans). Graphic designers who wish to engage

    in social commentary, a function that is so well suited to their craft, are

    constantly in danger of the repercussions of violating these laws.The

    process of reduction controls and directs cultural production within the

    public sphere contributing to its privatisation.Through complex structures,

    cultural representations are simplified and tied to commercial ownership.

    As democratic dialogue is constrained, the very notion of free speech is

    called into question.

    NOTES

    35. David Crowley and Paul Jobling, Graphic Design:reproduction and

    representation since 1800 (Manchester: Manchester University Press, 1996),

    150.

    36. Ibid.146.

    37. Ibid.159.

    38. Ellen Lupton and Abbott Miller,"Modern Hieroglyphs," in Design Writing

    Research (London:Phaidon Press Ltd., 1999),41-43.

    39. Ellen Lupton and Abbott Miller, "Critical Way Finding," in Looking Closer

    2, ed. Michael Beirut,William Drenttel,Steven Heller and DK Holland (New

    York:Allworth Press,1997), 208.

    40. Ibid.

    41. Michael Curtin and Thomas Streeter, "media," In Culture Works: thePolitical Economy of Culture, ed. Richard Maxwell (Minneapolis:University of

    Minnesota Press,2001), 226.

    42. Ibid.227.

    43. Ibid.231.

    44. Ibid.232.

    45. Ibid.231.

    46. Ibid.234.

    47. Ibid.235.

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    LOGOS SERVE AS MASKS FOR CORPORATE CRIMINALS

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    45

    IDEALISATION

    The processes of separation and reductionism that

    have been explored thus far create the necessary

    conditions for the commodification of the

    communications environment by creating a value

    system based in detached and reduced

    signification. Idealisation, understood simply as the

    attribution of unwarranted positive

    characteristics to a product,message or concept

    from the stylisation of surfaces to the projection

    of false promisesexploits these conditions, gives

    currency to this system and directs its movement.

    Whereas the creation of desirable objects, imbuing

    them with aesthetic and spiritual value, can be

    said to be an integral part of human nature,the

    manufacture of desire for its own sake is a

    phenomenon that requires greater analysis.

    The roots of this phenomenon can be located

    at the beginning of the 1900s, with the development

    of mass markets and the techniques of psychological

    advertising described earlier.By the early 1900s

    the most successful advertising agents were trying

    not only to attract attention but aggressively shapeconsumers desires.48 In order to create desire,

    above and beyond what was achieved through the

    stylisation of goods and the application of

    emotional characteristics to products and

    packaging, advertisers, directly informed by the

    realm of psychology,played upon what Jackson

    Lears has termed the therapeutic ethos. Lears

    describes this ethos as:

    [a] reaction against the rationalionalization of

    culturethe growing effort to exert systematic

    control,over mans external environment and

    Advertisers began to develop complex techniques of persuasion in

    d ll h i d d i h i f h h b

    ultimately over his inner life as well. [...] Many began to sense that their

    f ili f b i d i d d h h h d b

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    4746

    order to sell their products, rooted in the creation of what has become

    known as the American Dream: a mythic construct built upon idealised

    notions of family, freedom,progress and success.Though its economic role

    was invaluable, its effectiveness in mobilising a diverse populace during the

    war is what consolidated its position within American society.

    One example of this new role for the umbrella industry of American

    public relations and marketing can be found in the MohawkValley Formula.

    In a reaction to growing labour strikes in the late 1930s, public relations

    industries developed this scientific method of strikebreaking, which

    consisted of mobilising a community against strikers and union activists

    rather than engaging police in direct violence against them,which was the

    method used previously.52

    The MohawkValley Formula basically consisted of entering a

    community and flooding it with propaganda that presented an idealised

    picture of the world, of hard working people and their possessions, of

    harmonious familial life, and of a singularly unified community. Once the

    community became accustomed to this constructed environment, the

    strikers were positioned as dangerous threats to its harmonious ways of

    life, and made into scapegoats for why peoples actual lives did not live up

    to the construction.53

    Though the techniques have become more sophisticated, the myth

    diversified, and the channels of delivery vastly expanded,the formularemains the same.Advertising today, more so than ever, serves to

    indoctrinate people with value systems that are both economically and

    politically profitable to elite structures.This is not to suggest that all

    commercial media are engaged in a mass conspiracy,but that by acting

    under a guided market system54 they create an environment that

    achieves these ends:

    one out of six dollars in the whole economy is spent on marketing. Its an

    extremely inefficient use of funds. Marketing doesnt produce anything,any

    public good.But marketing is a form of manipulation and deceit.It s an effort

    to create artificial wants, to control the way people look and think about

    familiar sense of autonomy was being undermined, and that they had been

    cut off from intense physical,emotional, or spiritual experience.The

    therapeutic ethos promised to heal the wounds inflicted by rationalization,

    to release the cramped energies of a fretful bourgeoisie.49

    Advertisers reacted to this sense of detachment, providing a symbolic

    universe filled with promises of physical beauty and emotional fulfilment

    that proved to be extremely profitable. However,this universe was in

    actuality rather limited in scope, grounded in the generic concept of self-

    betterment.The growing sense of urban malaise allowed advertisers to

    create a standardised platform from which to sell all manners of products.

    This uniform approach of appealing to a generic psychological dissatisfaction

    allowed for the expansion and unification of markets by ignoring the

    specificity of individual consumers,their ethnic background,geographical

    location and most importantly,their actual needs.The presence of idealised

    advertising imagery and messages created an environment where the

    dissatisfaction felt by many was transformed into needs felt by all.This

    played an incredibly important role in the burgeoning American economy:

    Psychological standardisationthat is, simply to use a way of life as the basis

    of unification [] determines the extent of the American market. Mass

    production requires mass consumption,but there cannot be mass consumptionwithout widespread identical views as to what the necessities of life are.50

    Though life style advertising was effective in controlling economic markets,

    it was the advent of the First World War that provided the catalyst for its

    development into a new and totalising form of psychological propaganda:

    it was in the war itself, when now not a market but a nation had to be

    controlled and organized, yet in democratic conditions [...] that new kinds of

    persuasion were developed and applied. [...] Alongside the traditional appeals

    to patriotism lay [a] kind of entry into basic personal relationships and

    anxieties.51

    things.A lot of that marketing is straight propaganda,advertising. Most of it is

    tax free which means the way our system works you pay for the privilege

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    48

    tax-free which means the way our system works, you pay for the privilege

    of being propagandized, of having all this stuff dumped on you.55

    The societal consequences of this are extreme. In America, this kind of

    marketing propaganda generally operates at a continuous, yet low level of

    intensity, socialising the public to accept and in turn idealise a certain way

    of life.This way of life obviously allows for an ample amount of diversity

    (as examined earlier) yet the structural foundations,concepts such as

    freedom and self-betterment,remain the same.When necessary however,this propaganda can quickly build upon the value system created and

    become a direct form of propaganda,mobilising the populace to action,

    or inaction as the case may be.

    The attacks of September 11th provide an ideal example.An onslaught

    of advertising and public relations campaigns launched shortly after the

    attack unilaterally supported war and helped to earn George W. Bush, a

    president marginally elected under great controversy, an approval rating

    of 92 percent.56 Filled withAmerican flags and heroic imagery, this

    propaganda called for patriotic consumption and unwavering support for

    a war-mongering government.Though it would be presumptuous to give

    disproportionate credit to the campaigns themselves, commercial media

    played an important role in consolidating public opinion.A population

    bred upon the concept of freedom has been led to accept this conceptas the justification for a continual state of war,ofgood against evil.

    This form of blatant propaganda requires little critical scrutiny in order

    to be understood; it is designed with specific purposes,under specific

    conditions and uses conventionalised strategies to achieve its goals.

    However,the creation of the conditioned responses these strategies play

    upon is a far more complex system of sociological propaganda, with far

    more subtle expressions.This subtlety has much to do with the naturalisation

    of the Mohawk Valley approach through advertising and is reflective of its

    effectiveness.As Ellen Lupton and Abbott Miller describe:

    Advertisings impact emanates from its representations of the everyday, its

    reiteration of stereotypes and relations of power. Much consumer advertising

    portrays the apparent naturalness of social conditions,not exceptionally or

    bombastically,but in the course of its daily business.These images are all the

    general sense of despair and alienation is growing amongst youth in the

    west, and, notably, they are the primary target market for the majority of

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    5150

    y, y g

    more forceful because of their incidental and offhanded nature.57

    Though Lupton and Miller are referring specifically to advertising, the

    nature of sociological propaganda is such that it extends to the majority

    of cultural products.Graphic design has largely internalised the assumption

    of idealisation as part of its role, the value-added of making products

    desirable.Yet inherently, this creation of desire plays into the system of

    creating and consolidating values and behaviours,which are in turnreintegrated into the designers toolbox.This cyclical and cumulative process

    of idealisation leads inevitably to the marginalisation of genuine social

    experience and communication.As a form of systemic social control, this

    is frightening, yet on an individual level, the psychological conditioning it

    necessitates may be more frightening still.As Jacques Ellul argues:

    A person subjected to propaganda does not remain intact or undamaged:

    not only will his opinions and attitudes be modified, but also his impulses

    and his mental and emotional structures. Propagandas effect is more than

    external;it produces profound changes.58

    An environment saturated with idealised images inevitably creates arti ficial

    needs in people that cannot be materially satisfied.Though this is a

    common critique, often trivialised for its generality and simplicity,its

    reiteration is imperative.As the dislocation grows between the ideal and

    the real, dissatisfaction translates into a myriad of forms, from loneliness,

    apathy and alienation to the serious psychological disorders that are

    growing at an epidemic rate.Though, quantifiable psychological studies

    examining the relationship between mass media and psychological

    illnesses are only beginning to surface, dramatic rises in the prevalence

    rates of severe depression, especially amongst youth, are well

    documented.59 Along with the rising rates of depression,a host of other

    illnesses have been pathologised; anxiety disorders, eating disorders,

    ADHD,etc., along with the drugs tocure them. In the US,suicide is now

    the third leading cause of death among people 15 to 24 years of age.60 A

    west, and, notably, they are the primary target market for the majority of

    commercial media.

    A prime example of this targeting is the development of the Channel

    One network, a commercially produced television news program that is

    broadcast in tens of thousands of American schools.In exchange for the

    donation of equipment necessary to receive their broadcasts, schools

    open educational institutions to commercial inundation.Coupled with the

    abundance of magazines, television shows, and commercially sponsored

    events that are specifically aimed at teenagers,Channel One has colonised

    one of the last remaining commercially free spaces.Teenagers bear the

    brunt of the onslaught of idealised images.At a formative stage of

    development, they are indoctrinated to desire and to be desirable.

    The creation of desire lies at the heart of consumer culture, the detrimental

    effects of which are becoming increasingly severe.The diverse psychological,

    environmental, political and social problems that our society faces are

    intricately tied to the development of an unsustainable way of life.Yet not

    only are these problems masked by the idealised representations of this

    way of life, its advancement is the most vocal solution being proposed by

    the officially sanctioned mass media. George W. Bushs rallying cry to shop

    in the wake of September 11th

    provides a recent example.The absurdityand irony of these tactics reveals what designer Andrew Howard stated in

    1997: "the nature of the problem is not just consumption but the ordering

    of our consciousness to become consumers in the first place."61 Driven

    by economic and political motivations, the mediated environment is

    laying waste to humanist concerns, cultivating a society of individuals

    who are rapidly being stripped of the means to fight back.

    To the extent that necessity is socially dreamed, the dream becomes

    necessary.The spectacle is the nightmare of imprisoned modern society

    which ultimately expresses nothing more than its desire to sleep.The

    spectacle is the guardian of sleep.

    NOTES

    48. T.J. Jackson Lears,"Salvation to Self-realization," in The Culture of

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    52

    J J , , f

    Consumption, eds. Richard Wightman Fox and T.J.Jackson Lears (New York:

    Pantheon Books,1983), 18.

    49. Ibid.17.

    50. Jacques Ellul,Propaganda:The Formation of Mens Attitudes, trans. Konrad

    Kellen and Jean Lerner (New York: Random House,1973), 68.

    51. Raymond Williams,"Advertising:The magic system," in Problems in

    Materialism and Culture (London:Verso ,1980), 179.

    52. Noam Chomsky,"Propaganda and Control of the Public Mind," in

    Capitalism and the Information Age:The Political Economy of the Global

    Communication Revolution, eds. Robert W. McChesney, Ellen Meiskins Wood

    and John Bellamy Foster (New York: Monthly Press Preview, 1998),183.

    53. Ibid.184.

    54. Noam Chomsky, "The Propaganda Model Revisited," in Capitalism and

    the Information Age:The Political Economy of the Global Communication

    Revolution, eds. Robert W. McChesney,Ellen Meiskins Wood and John Bellamy

    Foster (New York: Monthly Press Preview, 1998),195.

    55. Noam Chomsky,"Propaganda and Control of the Public Mind," in

    Capitalism and the Information Age:The Political Economy of the Global

    Communication Revolution, eds. Robert W. McChesney, Ellen Meiskins Wood

    and John Bellamy Foster (New York: Monthly Press Preview, 1998),189.

    56. Gallup Poll,Oct. 2001.57. Ellen Lupton and Abbott Miller,"Subliminal Seduction," in Design Writing

    Research (London:Phaidon Press Ltd., 1999),141.

    58. Jacques Ellul,Propaganda:The Formation of Mens Attitudes, trans. Konrad

    Kellen and Jean Lerner (New York: Random House,1973), 161.

    59. Peter M.Lewinsohn,"Age-cohort changes in the lifetime occurrence of

    depression and other mental disorders," in theJournal of Abnormal Psychology,

    102, 1993,110-120.

    60. National Institute of Mental Health web site.Suicide Statistics available

    at .

    61. Andrew Howard,"There is Such a Thing as Society," in Looking Closer 2,

    ed. Michael Beirut,William Drenttel, Steven Heller and DK Holland (New

    York:Allworth Press,1997), 200.

    62. Guy Debord, Society of the Spectacle (Detroit:Black & Red,1977),

    aphorism 21.

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    60

    we dedicate tonights performance to quiet refusals

    loud refusals and sad refusals

    we dedicate it to the imminent market collapse

    we dedicate it to carpenters

    waitresses and drug addicts

    we dedicate it to secretaries,a lcoholics and schizophrenics

    we dedicate it to the boys kissing boys

    girls kissing girls

    girls kissing boys

    and everything in between

    we dedicate it to anxiety attacks,hangovers,worried d epression

    and all the other necessary by-products of trying to live free

    we dedicate it to any endeavour who's ultimate unreasonable goal is autonomy

    self-determination or joy

    we dedicate it to every prisoner in the world

    - godspeed you black emperor -

    royal festival hall,london, on april 3rd 2000

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    PEOPLES COMMUNICATION CHARTERCommunication is basic to the life of all individuals and their communities.All people are entitled to participate in

    communication, and in making decisions about communication within and between societies.The majority of the world's

    peoples lack minimal technological resources for survival and communication. Over half of them have not yet made a single

    telephone call. Commercialization of media and concentration of media ownership erode the public sphere and fail to provide

    f l l d i f i d i l di h l li f i i d h di i f l l i d l

    Article 9. Diversity of Languages All people have the right to a diversity of languages.This includes the right to express

    themselves and have access to information in their own language, the right to use their own languages in educational institutions

    funded by the state, and the right to have adequate provisions created for the use of minority languages where needed.

    A i l 10 P i i i i li ki All l h h h bl d k b h

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    for cultural and information needs, including the plurality of opinions and the diversity of cultural expressions and languages

    necessary for democracy. Massive and pervasive media violence polarizes societies, exacerbates conflict,and cultivates fear and

    mistrust, making people vulnerable and dependent. Stereotypical portrayals misrepresent all of us and stigmatize those who are

    the most vulnerable.Therefore,we ratify this Charter defining communication rights and responsibilities to be observed in

    democratic countries and in international law.

    Article 1. Respect All people are entitled to be treated with respect, according to the basic human rights standards of dignity,

    integrity,identity,and non- discrimination.

    Article 2. Freedom All people have the right of access to communication channels independent of governmental or

    commercial control.

    Article 3.Access In order to exercise their rights, people should have fair and equitable access to local and global resources

    and facilities for conventional and advanced channels of communication;to receive opinions, information and ideas in a

    language they normally use and understand;to receive a range of cultural products designed for a wide variety of tastes and

    interests;and to have easy access to facts about ownership of media and sources of information.Restrictions on access to

    information should be permissible only for good and compelling reason, as when prescribed by international human rights

    standards or necessary for the protection of a democratic society or the basic rights of others.

    Article 4.Independence The realization of people's right to participate in, contribute to and benefit from t he development

    of self-reliant communication structures requires international assistance to the development of independent media; training

    programs for professional media workers; the establishment of independent, representative associations, syndicates or trade

    unions of journalists and associations of editors and publishers; and the adoption of international standards.

    Article 5. Literacy All people have the right to acquire information and skills necessary to participate fully in public

    deliberation and communication.This requires facility in reading,writing, and storytelling; critical media awareness; computerliteracy; and education about the role of communication in society.

    Article 6. Protection of journalistsJournalists must be accorded full protection of the law, including international

    humanitarian law , especially in areas of armed conflict.They must have safe,unrestricted access to sources of information, and

    must be able to seek remedy, when required,through an international body.

    Article 7. Right of reply and redress All people have the right of reply and to demand penalties for damage from media

    misinformation.Individuals concerned should have an opportunity to correct,without undue delay,statements relating to them

    which they have a justified interest in having corrected.Such corrections should be given the same prominence as the original

    expression.States should impose penalties for proven damage,or require corrections, where a court of law has determined that

    an information provider has willfully disseminated inaccurate or misleading and damaging information, or has facilitated the

    dissemination of such information.

    Article 8.Cultural identity All people have the right to protect their cultural identity.This includes the respect for people's

    pursuit of their cultural development and the right to free expression in languages they understand. People' s right to the

    protection of their cultural space and heritage should not violate other human rights or provisions of this Charter.

    Article 10. Participation in policy makingAll people have the right t o participate in public decision-making about the

    provision of information;the development and utilization of knowledge; the preservation, protection and development of

    culture;the choice and application of communication technologies;and the str ucture and policies of media industries.

    Article 11. Children's RightsChildren have the right to mass media products that are designed to meet their needs and

    interests and foster their healthy physical, mental and emotional development.They should be protected from harmful media

    products and from commercial and other exploitation at home,in school and at places of play,work, or business. Nations

    should take steps to produce and distribute widely high quality cultural and entertainment materials created for children in

    their own languages.

    Article 12. Cyberspace All people have a right to universal access to and equitable use of cyberspace.Their rights to free and

    open communities in cyberspace,their freedom of electronic expression,and their freedom from electronic surveillance and

    intrusion, should be protected.

    Article 13. Privacy All people have the right to be protected from the publication of allegations irrelevant to the public

    interest,or of private photographs or other private communication without authorization,or of personal information given or

    received in confidence.Databases derived from personal or workplace communications or transactions should not be used for

    unauthorized commercial or general surveillance purposes.However,nations should take care that the protection of privacy

    does not unduly interfere with the freedom of expression or the administration of justice.

    Article 14. Harm People have the right to demand that media actively counter incitement to hate,prejudice, violence,and

    war.Violence should not be presented as normal, "manly",or entertaining, and true consequences of and alternatives to

    violence should be shown. Other violations of human dignity and integrity to be avoided include stereotypic images that distort

    the realities and complexities of people's lives. Media should not ridicule,stigmatize, or demonize people on the basis of

    gender, race, class, ethnicity, language,sexual orientation, and physical or mental condition.

    Article 15. Justice People have the right to demand that media respect standards of due process in the coverage of tr ials.This

    implies that the media should not presume guilt before a verdict of guilt,invade the privacy of defendants, and should not

    televise criminal trials in real time, while the trial is in progress.

    Article 16.Consumption People have the right to useful and factual consumer information and to be protected against

    misleading and distorted information.Media should avoid and, if necessary,expose promotion disguised as news and

    entertainment (infomercials, product placement, children's programs that use franchised characters and toys,etc), and the

    creation of wasteful, unnecessary, harmful or ecologically damaging needs, wants, products and activities.Advertising directed

    at children should receive special scrutiny.

    Article 17.Accountability People have the right to hold media accountable to the general public and their adherence to the

    standards established in this Charter.For that purpose, media should establish mechanisms,including self- regulatory bodies,

    that monitor and account for measures taken to achieve compliance.

    Article 18.Implementation In consultation with the Signatories,national and international mechanisms will be organized to

    publicize this Charter; to implement it in as many countries as possible and in international law; monitor and assess the

    performance of countries and media in light of these Standards;receive complaints about violations; advise on adequateremedial measures;and to establish procedures for periodic review, development and modification of this Charter.

    The purpose of the preceding thematic critiques

    has been to demonstrate the economic and

    political context within which the majority ofHOPE

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    67

    political context within which the majority of

    graphic design operates.The critiques present a

    small component of a much broader critique of

    monopoly capitalism,corporate globalisation and

    its growing hegemony.Whereas it would be

    arrogant, not to mention impossible, to propose

    a dogmatic solution to the complexity of issuesinvolved, especially through the lens of graphic

    design, it would be equally recessive and defeatist

    to not propose solutions at all.

    Graphic design is a vast field, and the themes

    of separation, reductionism and idealisation,though

    integral to an understanding of context, are by no

    means the definitive boundaries by which the

    medium is set.This essay has been organised to

    focus on them because they offer tangible points

    from which graphic desig