Crisiscamp Ireland Cisco DIRT presentation

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Cisco Systems Tactical Operations (TacOps) Cisco Disaster Incident Response Team (DIRT)

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Transcript of Crisiscamp Ireland Cisco DIRT presentation

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Cisco Systems Tactical Operations (TacOps)

Cisco Disaster Incident Response Team (DIRT)

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DIRT Team Structure

Teams consist of five to eight technical specialists.

Primarily based in San Jose and RTP.

Each team is led by a TacOps Ops Coordinator.

Deployed teams are supported 24/7/365 withlogistics, intelligence, etc.

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Who Is TacOps Emergency Response?

Works with Cisco incident management teams to keep Cisco updated as incidents unfold and coordinate company response to affected customers, partners, governments and relief agencies

TacOps personnel have a variety of skills including technical,operational, first responder, military and logistics

Consulting, designing and promoting innovative technology solutions for disaster responseand other hardship situations.

Partnering with like agencies forbest in class global solutions

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Why Does Cisco Have DIRT?

To have a scalable, coordinated, reliable response to disasters.

Hurricane Katrina - What Cisco did:Cisco sends hundreds of volunteers and tons of equipment to Gulf region. We were successful, but…

Hurricane Katrina - Lessons Learned: There were many willing engineers but few trained for the environment. Less effective due to the Cisco-wide uncoordinated response. Poor situational awareness across dozens of Cisco teams which sometimes contradicted each other and confused customers. No standard Cisco mobile platform for disaster response.

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Deployments Tornados, AL, NC, Joplin EarthEarthquakes, Christchurch New Zealand Flooding, Brazil Flooding/quake/Tsunami, Japan Queensland Australia Fourmile Canyon Fire, Boulder CO Gas Pipeline Explosion, San Bruno CA Plane Crash, Palo Alto CA Earthquake, Port-Au-Prince Haiti Fiber-Optic Cut, SF Bay Area CA Flooding, Cedar Rapids IA Evans Road Fire, NC Harris Fire, San Diego CA Hurricanes Katrina, Gustav, Ike Iraq, Pakistan, Indonesia, Philippines

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DIRT Team UK-I

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Emergency Communications Kit

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ECK Setup

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BGAN

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Remote Location Setup

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Remote Location Setup

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Cisco Wireless Access Points and Bridges

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Redline Antennas

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Antenna Use Cases - Yagi

Haiti: JRCWP 2011 Temporary Wireless Bridge to NERV

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Antenna Use Cases – Directional Patch

^ MainSite

RemoteSite

Haiti: Habitat for HumanityJoplin, MO: Hospital Fiber Cut

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Wireless shot to replace cut fiber:Mt. Boutilier, Haiti

Antenna Use Cases – Parabolic Dish / Grid

ISP “A” ISP “B”

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ECK Deployment

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NERV

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NERV

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NERV

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Emergency Services

Dispatch CenterCritical Infrastructure

FBI

Retail

HospitalSchool

Bank

Community Partnership Network

Law Enforcement

Airport/Seaport

Homeland Security

Federal Agencies

Corrections Court

Power/Water Treatment Plants

Integrated Networks Critical for Effective Operations and Emergency Management

Private Radio or CDPD Network

Wireless LAN Network

Wire LineNetworks

2.5G and 3G Cellular Networks

Gateways

Convergence

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Cisco IPICS PMC Features and Benefits

Quick, secure access to up to 50 assigned channels (radio channels, Virtual Talk Group, PSTN…)

Multiple GUI for user flexibility

Alert tones for notification over specified channels

Channel select button to select channels for simultaneous transmit

All talk button to simultaneously transmit over multiple channels

Voice Playback to play buffered audio

Rapid deployment managed remotely by Cisco IPICS server

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TacOps US Relationships

Office Emergency Services

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TacOps Global Relationships

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Connect with us…

Web Site: http://www.cisco.com/go/tacops/

Facebook: http://www.facebook.com/cisco.tacops

Email: [email protected]

Twitter:@SJ_NERV@RTP_NERV

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