Crisiscamp Ireland Cisco DIRT presentation
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Transcript of Crisiscamp Ireland Cisco DIRT presentation
Cisco Systems Tactical Operations (TacOps)
Cisco Disaster Incident Response Team (DIRT)
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 2
DIRT Team Structure
Teams consist of five to eight technical specialists.
Primarily based in San Jose and RTP.
Each team is led by a TacOps Ops Coordinator.
Deployed teams are supported 24/7/365 withlogistics, intelligence, etc.
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 3
Who Is TacOps Emergency Response?
Works with Cisco incident management teams to keep Cisco updated as incidents unfold and coordinate company response to affected customers, partners, governments and relief agencies
TacOps personnel have a variety of skills including technical,operational, first responder, military and logistics
Consulting, designing and promoting innovative technology solutions for disaster responseand other hardship situations.
Partnering with like agencies forbest in class global solutions
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 4
Why Does Cisco Have DIRT?
To have a scalable, coordinated, reliable response to disasters.
Hurricane Katrina - What Cisco did:Cisco sends hundreds of volunteers and tons of equipment to Gulf region. We were successful, but…
Hurricane Katrina - Lessons Learned: There were many willing engineers but few trained for the environment. Less effective due to the Cisco-wide uncoordinated response. Poor situational awareness across dozens of Cisco teams which sometimes contradicted each other and confused customers. No standard Cisco mobile platform for disaster response.
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 5
Deployments Tornados, AL, NC, Joplin EarthEarthquakes, Christchurch New Zealand Flooding, Brazil Flooding/quake/Tsunami, Japan Queensland Australia Fourmile Canyon Fire, Boulder CO Gas Pipeline Explosion, San Bruno CA Plane Crash, Palo Alto CA Earthquake, Port-Au-Prince Haiti Fiber-Optic Cut, SF Bay Area CA Flooding, Cedar Rapids IA Evans Road Fire, NC Harris Fire, San Diego CA Hurricanes Katrina, Gustav, Ike Iraq, Pakistan, Indonesia, Philippines
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 6
DIRT Team UK-I
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Emergency Communications Kit
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ECK Setup
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BGAN
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Remote Location Setup
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Remote Location Setup
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Cisco Wireless Access Points and Bridges
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Redline Antennas
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Antenna Use Cases - Yagi
Haiti: JRCWP 2011 Temporary Wireless Bridge to NERV
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Antenna Use Cases – Directional Patch
^ MainSite
RemoteSite
Haiti: Habitat for HumanityJoplin, MO: Hospital Fiber Cut
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 23
Wireless shot to replace cut fiber:Mt. Boutilier, Haiti
Antenna Use Cases – Parabolic Dish / Grid
ISP “A” ISP “B”
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 24
ECK Deployment
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NERV
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NERV
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NERV
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Emergency Services
Dispatch CenterCritical Infrastructure
FBI
Retail
HospitalSchool
Bank
Community Partnership Network
Law Enforcement
Airport/Seaport
Homeland Security
Federal Agencies
Corrections Court
Power/Water Treatment Plants
Integrated Networks Critical for Effective Operations and Emergency Management
Private Radio or CDPD Network
Wireless LAN Network
Wire LineNetworks
2.5G and 3G Cellular Networks
Gateways
Convergence
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 29
Cisco IPICS PMC Features and Benefits
Quick, secure access to up to 50 assigned channels (radio channels, Virtual Talk Group, PSTN…)
Multiple GUI for user flexibility
Alert tones for notification over specified channels
Channel select button to select channels for simultaneous transmit
All talk button to simultaneously transmit over multiple channels
Voice Playback to play buffered audio
Rapid deployment managed remotely by Cisco IPICS server
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 30
TacOps US Relationships
Office Emergency Services
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TacOps Global Relationships
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Connect with us…
Web Site: http://www.cisco.com/go/tacops/
Facebook: http://www.facebook.com/cisco.tacops
Email: [email protected]
Twitter:@SJ_NERV@RTP_NERV
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 33