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    DETECTIVE TRAINING INSTITUTE Lesson 1

    Copyright owned by Art Kassel and DTI. No unauthorized reproduction.

    The World of thePrivate Investigator

    As you read this lesson, be prepared to answer the following questions:

    1. What are the five major types of investigators practicing in todays investigative marketplace?

    2. What is the formal definition of an investigator?

    3. What are the differences between law enforcement, private investigation, and guard & patrol

    services?

    4. What are the powers and responsibilities of the private investigator, and how can he avoid abus-ing his power?

    5. What dangers and risks do private investigators face?

    6. When do private investigators carry guns?

    7. What new roles do women play in private investigation, and why are their services valued?

    8. What attributes and skills contribute to the success of the private investigator?

    9. How are investigative achievements and experience recognized?

    10. What terms are applicable to private investigation?

    11. How can you determine your investigative interests and make maximum use of your skills and

    talents in the investigative profession?

    12. What is the common denominator in all areas of private investigation?

    Congratulations on your decision to start a new

    adventureyour efforts to learn about the

    world of private investigation. Today, this field

    is rapidly expanding and opportunities for

    employment, advancement and agency owner-

    ship are plentiful. With the knowledge and

    skills learned from the DTI course and supple-

    mental materials, you can be on your way

    toward a rewarding, lucrative profession.

    Starting now, you will be learning the varied,exciting skills and techniques that investiga-

    tors must know in order to do their jobs

    effectively. So that you can fully understand

    the lessons presented in this course, you will

    need to know something about The World of

    the Private Investigator. This starting point

    the first lessoncontains many important

    topics that are relevant to your new career as a

    private investigator. From basic definitions

    and descriptions of types of investigators, to an

    assessment of your skills and interests, thislesson helps you get started on a most

    rewarding learning adventure.

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    Lesson 1 The World of the Private Investigator 3333

    IntroductionPrivate investigation is an easy

    profession to get into at any age and

    at any level of your career develop-ment. The young and inexperienced

    will most probably start out as a

    field investigator in a detective

    agency and enjoy trying out various

    sneaky and devious movements,

    while remaining

    fundamentally honest

    and knowing clearly

    the difference between

    right and wrong. They

    will combine luck,with common sense

    and street smarts, in

    order to get results.

    They will get plenty of

    practice thinking on

    their feet, looking over

    their shoulders, and

    coming up with fast,

    ready answers if

    caught in the middle

    of something. The

    young and inexperi-

    enced will find many years of

    challenging work and, with hard

    work and persistence, be able to

    make the many career transitions

    that lead to success and financial

    security.

    Middle-aged individuals making a

    mid-life career change will find that

    private investigation offers an idealnext profession. These folks have

    cultivated a genuine interest in

    people and usually know the

    various human problems and

    motives. Because of their experi-

    ence and maturity, they are able to

    deal with varying, often unpredict-

    able circumstances. Further,

    middle-aged individuals usually

    enter the profession with a wide

    range of experience and knowledge

    concerning the professional and

    technical matters of life in generaland by nature are a curious type

    who enjoy digging up all sorts of

    information from a number of

    sources. These qualities are ideal

    for private investigation. And, since

    the work is so varied, they can

    focus on the aspects of private

    investigation that fit their mental,

    physical and educational level.

    The third group, ex-law enforce-

    ment officials, make the transition

    easily. The only difficulty they may

    have is adjusting to the new investi-

    gative format for a variety of new

    civil and business investigations

    that were not a part of their previousofficial responsibilities. They bring

    with them the cultivated official

    demeanor and find new challenge in

    running their own detective agen-

    cies as a business, as opposed to

    being a civil service employee.

    Private investigation

    is a profession for

    men and women of

    all ages, at any

    stage in their career

    development. To be

    successful at it, you

    must learn and

    apply the proper

    procedures, skills

    and investigative

    techniques.

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    The World of the Private Investigator Lesson 14444

    For all three categories, learning

    private investigation does not

    require a college education or

    formal law enforcement training,

    although the latter can be helpful. Itonly requires knowing the proce-

    dures, the skills, and investigative

    techniques. Thats what this course

    provides you, in full! Further, the

    profession is fun and exciting to

    learn. By taking DTIs training

    course you will learn the skills andtechniques necessary to function as

    a qualified investigator. Just follow

    the road maps throughout your

    course and you will find your

    lessons interesting and very

    informative.

    This first lesson contains some very

    important introductory topics which

    will provide you perspective and

    direction. We begin by defining and

    describing different types of privateinvestigators, and compare them to

    law enforcement and guard & patrol

    services. We then discuss issues of

    power and responsibility as they

    relate to the professional investi-

    gator; we place great emphasis on

    maintaining a high level of integrity

    and character. We go on to explore

    the dangers and risks in private

    investigation and the issues

    concerning the use of guns.

    Following that, is a consideration ofthe different certification programs

    available, as well as other means to

    increase your professional standing.

    Then, we discuss the expanded

    opportunities for women in private

    investigation, and the attributes of

    investigators who perform well.

    Finally, we review the terms appli-

    cable to private investigation and

    offer guidance on how to maximize

    your talents by determining yourinvestigative interest.

    As you will see as you move

    through the course, private investi-

    gation is a challenging adventure

    that combines human nature,

    trickery, logic, physical skill, keen

    observation and accumulating facts

    and evidence. Thats an exciting

    combination, and the profession is

    well worth your time and effort.

    Sowithout further introduction

    lets begin!

    Types of Investigators

    Before we formally define the term

    private investigator and discuss his

    duties, lets take a look at the types

    of investigators in practice today.

    This brief view should give you

    perspective on the tremendous

    variety of working assignmentsavailable. Five major types are

    discussed here. Note that some

    investigative tasks may overlap, yet

    each type has its unique purpose.

    Surveillance and

    photography are

    two exciting activi-

    ties used exten-

    sively in almost allaspects of private

    investigation.

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    Lesson 1 The World of the Private Investigator 5555

    1. General Investigatorthis

    investigator has a multitude of

    different clientssmall busi-

    nesses, corporations, retail

    establishments and individuals.For these clients he performs

    many and varied services,

    including location of missing

    persons, pre-employment back-

    ground checks, internal theft

    investigations, undercover

    investigations, surveillance,

    process serving and electronic

    security counter measures. No

    list of assignments can exhaust

    all possible potentialities; newsituations requiring new

    approaches develop constantly.

    One of the realities for general

    investigations is the persis-

    tence of such variables,

    making every case and tech-

    nique unique. The variability

    springs from the nature of

    human need and from the

    conflicts and complexities of

    our changing society.2. Legal Investigatorsthis

    investigator is usually

    employed by law firms

    handling mostly personal

    injury cases. A legal investi-

    gators responsibility involves

    accumulating and assembling

    facts so an attorney can intelli-

    gently apply the law in the best

    interests of his client. The

    legal investigator mainly inter-

    views prospective witnesses

    and experts used in the litiga-

    tion. He also searches out

    testimonial, documentary and

    physical evidence. In defense

    of criminal cases, the legal

    investigator protects the

    accused of his constitutional

    rights. Finally, legal investiga-

    tors frequently testify in court.

    The nature of legal investiga-

    tions varies considerably withthe area of law involved. Negli-

    gence cases, for example,

    require a great deal of investiga-

    tive work. Damaged vehicles,

    defective machines, and injured

    persons all have to be exam-

    ined. Witnesses have to be inter-

    viewed at length in order to

    determine the extent of negli-

    gence. In workers compensa-

    tion cases, negligence is not an

    issue, but the extent of injury is.

    Although there are

    five general cate

    gories of investi

    gators, they al

    share a common

    denominator: they

    collect Information

    and facts

    The Meaning of Forensic

    What is a Forensic investigation? Forensic scientist? What are

    some examples?

    If you have interests in becoming a legal investigator, you

    should know the meaning of Forensic and how it applies to

    private investigation.

    Forensic investigation is the application and interpretation ofscientific tests to an array of physical evidence which can be

    debated or argued by each side in a court of law.

    The forensic scientist or expert witness performs two primary

    functions: (1) the scientific functioncollecting, testing and

    evaluating evidence, and forming an opinion as to that

    evidence; and (2) the forensic functioncommunicating and

    Interpreting those findings and explaining the methods used to

    reach those conclusions in a court of law.

    The investigators role is to assist the expert or attorney in gath-

    ering the evidence to be examined and help with the trial

    preparation and testimony.

    Some examples of civil forensic investigations include: environ-

    mental, engineering, accident reconstruction, medicine andhealth, agriculture, building construction, and forensic photo-

    graphy. Examples of criminal forensic investigations, where the

    investigator would help represent the defendant, include: DNA,

    serology (body fluids), latent prints, trace evidence, crime scene

    reconstruction, questionable documents, case review and reex-

    amination of evidence.

    Many of the investigative techniques you will learn in your DTI

    course will better prepare you for identifying and collecting

    forensic evidence.

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    The World of the Private Investigator Lesson 16666

    Likewise, the extent to which an

    injury was work related

    becomes an important aspect of

    the investigation. In probate, an

    investigation could involveeither locating missing heirs or

    attempting to determine what

    the mental state of the deceased

    was at the time the will was

    written. The underlying investi-

    gative skills in all areas are basi-

    cally the same.

    3. Insurance Investigatorsthese

    professionals are either

    employed directly by insurance

    companies, or are subcontracted

    by them. Insurance investiga-

    tors perform the same basic

    functions as legal investigators,

    but their goal is to defend the

    insurance companies against

    fraudulent claims. Their duties

    include investigating cases

    involving arson, product

    liability, workmens compensa-

    tion and personal injury, as well

    as medical malpractice.

    4. Corporate Investigators and

    Industrial Securitymany large

    corporations and businesses hire

    from within their own security

    forces to investigate internal

    matters. The most common

    investigations are pre-employ-

    ment checks, internal theft,falsifying records, accidents,

    workmens compensation, and

    lawsuits.

    These investi-

    gators also

    develop and

    administer

    internal

    programs to

    investigate

    many crimes,

    such as

    pirating, trade

    secrets and

    shoplifting.

    They are also

    responsible for

    minimizing

    losses from natural and man-

    made disasters. These investiga-

    tors focus on general security

    functions common to most

    types of organizations, such as

    physical security, disaster plan-

    ning, computer security,

    protecting proprietary informa-

    tion, fire prevention and

    terrorism. A new type of secu-

    rity investigator concentrates on

    security concerns of specific

    organizations, such as govern-

    ment installations, retailers,financial institutions, heath care

    facilities and energy firms.

    5. Specialized Related Fields

    many investigators also perform

    auto repossessions, bounty

    hunting, bodyguard and security

    work, all fields related to

    private investigation. Many of

    LEGAL

    ADVISORY

    Impersonating a Public Law

    Enforcement Official

    When private investigators conduct

    activities such as displaying a badge to

    a subject through a car window without

    any explanation of themselves, ordisplaying a badge to a person and only

    explaining that they are conducting an

    investigation without first informing the

    person of the private nature of the inves-

    tigation, their actions run dangerously

    close to impersonating a law enforce-

    ment official. This is particularly true

    since investigators always work in plain

    clothes. Investigators should always

    make sure they completely identify

    themselves to avoid any appearance ofimpersonating a public law enforcement

    official. In the particulars of an operation

    are such that investigators cannot iden-

    tify themselves, it is suggested that

    investigators do not display anything

    that may leave a person with a wrong

    impression of their true authority.

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    Lesson 1 The World of the Private Investigator 7777

    the techniques used in these

    specialized related fields are the

    same as those used in primary

    private investigation. However,

    the range of skill and actualfact-finding tasks are limited.

    Private investigators, with

    interest in these areas, usually

    work in these specialized

    related fields as a secondary

    business through their main

    investigative business.

    Definitions of Private

    Investigators

    We have already seen that the func-

    tions of investigation are many and

    multi-faceted. Now, lets get a bit

    technical and nail down a formal

    definition. From its Latin deriva-

    tive, vestigare, investigationimplies a tracking, a search, an

    assimilation, or collection of infor-

    mation and facts. This essential

    function is common to al types of

    investigations, regardless of their

    special purposes. The following

    definitions of two of the major

    types discussed above further

    amplify the general definition and

    provide more detail.

    General Investigator

    The statues in many

    states have generally

    defined the private

    investigator as any

    person who engages in

    the business of, or

    accepts employment to

    make investigations to

    determine information

    of crimes or civil

    wrongs, the location,disposition, or

    recovery of stolen

    property; the cause of

    accidents, fires,

    damages or injury to persons or to

    property; or

    evidence to be

    used before any

    court, board,

    officer, or investi-

    gative committee.

    Private investiga-

    tion can also be

    defined as the

    process of fact

    assimilation. It is

    the systematic

    collection of

    evidence neces-

    sary to support or

    refute a claim,

    whether it be civil or criminal in

    nature. Private investigation is the

    process of observation, close

    inspection and analysis, as well as

    the continuous and regular inquiry

    into a specific subject. Private

    investigation is the search and

    journey toward the reconstruction

    Legal investigators

    are routinely

    assigned to recon-

    struct accident

    scenes or to deter-

    mine the authen-ticity of claims.

    70,000Private Investigators

    It is estimated that there areabout 28,000 private investi-gation agencies in the UnitedStates. S ince an agencyemploys an average of 2.5investigators each, this givesan estimated 70,000 privateinvestigators in the UnitedStates. Your prospect of obta in ing a pos i t ion in adetective agency are goodespecially after you become aDTI graduate.

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    The World of the Private Investigator Lesson 18888

    of events and conditions pertinent

    to a clients needs and interest. It is

    the collection of information to

    resolve factual disputes and

    confusing data. It can also be thesupplying of independent pieces of

    information, such as names,

    addresses and telephone numbers.

    Legal Investigator

    A legal investigator is trained in

    techniques of fact finding and

    forensic procedures (applying

    scientific and medical knowledge to

    legal matters for formal argumenta-

    tion in law court). He is committed

    to the pursuit of truth because it is

    only by having verified facts at

    hand that an attorney can intelli-

    gently apply the law in the best

    interest of his client. As we saw

    earlier, his aim is to assemble ascomplete a factual picture of a situ-

    ation as possible so that a case can

    be prepared for trial.

    Legal investigations differ from

    general investigations in that they

    include the following uniform

    practices:

    1. A logical investigative or proce-

    dural sequence must be followed.

    2. Real, physical evidence must be

    legally obtained.

    3. Real, physical evidence must be

    properly stored and preserved.

    4. Witnesses must be identified,

    interviewed and prepared for

    any potential or actual litigation.

    5. Reports and documentation

    must be collected.

    6. Information must be accurately

    and completely recorded.

    7. Evidence collected must corre-late to the claim, cause of

    action, or offense charged.

    Comparing Law

    Enforcement, Private

    Investigation, and Guard

    and Patrol Service

    Since law enforcement, private

    investigation, and guard & patrol

    service are related, there could be

    some confusion in understanding

    the similarities and differences

    among them. Lets briefly distin-

    guish their functions so we may

    obtain a better understanding of

    private investigation.

    Law Enforcement

    Law enforcement agencies are

    public agencies paid for by citizens

    taxes. A police investigation is

    conducted basically for the purpose

    of apprehending a suspect of a

    crime and locating evidence for a

    successful prosecution of a case.

    The police use three main sources

    to reconstruct the past, as well as to

    As a private investi-

    gator, you will

    develop skills in

    interviewing and

    interrogation that

    will elicit precise,

    relevant informa-

    tion from people,

    even when their

    admission is made

    against their self

    interest.

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    Lesson 1 The World of the Private Investigator 9999

    identify and apprehend suspects:

    people, records and evidence.

    Private Investigations

    Private investigation agencies, onthe other hand, are hired by a

    variety of clients, such as banks,

    hotels, insurance companies, stores,

    lawyers, manufacturers, individ-

    uals, etc. for varying purposes

    including:

    1. To determine if there is suffi-

    cient factual evidence to support

    or defeat each element of a

    cause of action or a case at trial,

    such as workmens comp, insur-ance fraud, medical malprac-

    tice, criminal or civil cases, etc.

    2. To locate persons or property.

    3. To investigate frauds, embezzle-

    ments, divorces, employee

    thefts, etc.

    4. To conduct background checks,

    surveillances, asset checks,

    interviews, undercover, etc.

    Guard and Patrol Services

    Guard and patrol personnel offer

    their services to industrial plants,

    financial institutions, educational

    institutions, retail establishments,

    hotels, health care facilities, recre-

    ation facilities, libraries and

    museums, warehouse and goods

    distribution depots, etc. They

    undertake the following

    responsibilities:

    1. Prevention and detection of

    intrusion, unauthorized entry or

    activity, vandalism, or trespass

    on private property.

    2. Prevention and detection of

    theft, loss, embezzlement, mis-

    appropriation or concealment of

    merchandise, or other valuable

    documents or papers.

    3. Control, regulation, or direction

    of the flow or movements of thepublic, whether by vehicle or

    otherwise to assume the protec-

    tion of property.

    4. Protection of individuals from

    bodily harm.

    5. Enforcement of rules, regula-

    tions and policy related to crime

    reductions.

    Power and Responsibilityof Being a Private

    Investigator

    New private investigators learn

    certain confidential techniques that

    give them power and ability over

    the average citizen. They must,

    therefore, adhere to a higher level

    of responsibility and ethics. Some

    of the skills a new investigatorlearns could result in a misuse of

    power. They are:

    Determining a persons true

    identity

    Determining an individuals

    personal background

    Becoming a pri

    vate investigator

    involves responsi

    bility. That means

    the ability to tel

    right from wrong

    to think and ac

    professionally

    and to be account

    able for your

    behavior

    Ethics in privateinvestigation

    means conforming

    to the standards o

    the profession

    Integrity means

    upholding sound

    moral principles o

    uprightness, hon

    esty and sincerity

    As a new investigator, you might be inclined to compromiseyour integrity just to survive. It can be tough. Not making

    compromises in the beginning will pay dividends later in your

    career. A good rule to follow: when conducting an investiga-

    tion, should you experience uneasiness that your efforts are

    pushing the limits of the law, you are in all probability, correct.

    Therefore, stop the activity. All your investigative efforts should

    not only be lawful, but honorable.

    Pushing the Limits of the Law

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    The World of the Private Investigator Lesson 110101010

    Determine a persons current

    employment

    Determining someones per-

    sonal and professional reputa-

    tion

    Determining a persons bank

    balances, debt level and finan-

    cial background

    Determining a persons unlisted

    telephone number

    Learning to become a private inves-

    tigator also entails learning

    confidential techniques to move

    smoothly and swiftly through any

    bureaucratic system. Investigators

    know how to avoid certain restric-

    tions that normally prevent access

    by the average citizen.

    But gaining a higher level of power

    and professional ability must be

    balanced with a higher level of

    responsibility. In few other busi-

    nesses or professions is one

    expected to maintain the high stan-

    dards of integrity as one needs as aninvestigator. An investigator must

    possess good moral character and

    be exemplary in conduct, honesty,

    and loyal to the profession.

    Danger and Risks in

    Private Investigation

    Some aspects of private investiga-

    tion have no inherent danger or risk.

    These include searching publicrecords, pre-trial preparation for

    civil actions, computer crime inves-

    tigations, etc. But, many other

    aspects of private investigation do

    involve danger and risk. There are

    two types of danger: expectedand

    unexpected. When investigators can

    anticipate a high probability of

    danger, then the danger is expected.

    Examples include: criminal investi-

    gation, employee theft, undercover

    investigation, process serving,

    marital investigations, surveillance,

    and bodyguard work. Unexpected

    danger on the other hand is unfore-

    seeable and uncontrollable.

    Examples include an ambush or

    assault when you least expect it.

    Risk, on the other hand, is the

    voluntary taking of a dangerous

    chance. For example, an investi-

    gator on surveillance risks the

    hazards of running a red light

    because he does not want to lose the

    subject. Risk in this case is taken

    under conditions of uncertainty(possible auto collision) which

    exposes the investigator to possible

    loss in order to reach a desired

    outcome (maintaining surveillance

    on the subject). Investigators take

    certain risks because they strive for

    some benefit or professional

    compensation.

    Private investiga-

    tors often make

    arrests during busi-

    ness investigations

    such as internal

    theft, embezzle-ment and fraud.

    Thus, investigators

    must know arrest

    tactics and hand-

    cuffing techniques.

    In addition to

    other risks, some

    aspects of private

    investigation

    require confronta-tion, such as pre-

    senting facts to a

    subject face-to-

    face. Such an

    uncomfortable sit-

    uation requires

    intestinal fortitude

    (guts) and strong

    nerves.

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    Lesson 1 The World of the Private Investigator 11111111

    From the psychological standpoint,

    the exposure to risk and danger

    itself appeals to many individuals.

    Many private investigators, as well

    as those in related fields such as lawenforcement, get as much satisfac-

    tion from knowing that they face

    constant danger. However, it is not

    the harm or danger they value, but

    the heightened intensity which

    comes from the exposure and the

    added challenge of keeping it from

    happening. In other words, many

    investigators thrive on the adrena-

    line rush. Those who enjoy the risks

    and dangers of private investigationdo not envision themselves as

    taking outrageous chances. Rather,

    they prefer to see danger as an

    intense stimulant to overcome chal-

    lenging assignments.

    Carrying a Gun

    As a general rule, private investiga-

    tors do not carry guns. Movies and

    detective television series feed onfantasies of private eyes that pack

    guns and beat the truth out of the

    bad guys. This is far from the truth.

    The private investigators work

    consists of cases that do not involve

    street arrests or dealing with violent

    criminals. That job belongs to the

    police. However, in some circum-

    stances, private investigators do

    need to carry guns, at times, after

    obtaining a weapons permit fromtheir local Sheriffs department.

    These incidents include bodyguard

    assignments, protecting evidence,

    organized crime cases, or when

    there is a direct threat on an investi-

    gators life.

    From a psychological standpoint,

    carrying a gun can give a private

    investigator a distorted sense of

    power. The transformation from an

    anonymous civilian to a privateinvestigator can create the illusion

    of power and superiority, which can

    have a profound impact on the

    investigators self concept. He can

    mistakenly regard himself more

    capable, stronger and smarter than

    others. Carrying a gun makes him

    think he is the person hes dreamed

    of becoming, thus gratifying child-

    hood fantasies of omnipotence.

    Such feelings can become addic-tive, since power and authority are

    important vehicles to pleasure.

    Eventually, the private investigator

    cannot resist his addiction. After all,

    the opposite feelings are powerless-

    ness and fear, which reinforce the

    need to carry a weapon. The well-

    balanced private investigator is

    aware of this power temptation and

    balances it with good judgment,

    emotional maturity and moderation,and finds no need to carry a gun

    except in certain situations.

    Women in Private

    Investigation

    The private investigation profession

    may have been marked as a mans

    domain in the past, but that image is

    beginning to change. The number

    of women in the field, while stillsubstantially smaller than the

    number of men, is rising rapidly.

    The days of the tough, ex-cop,

    bourbon in the desk drawer and

    carrying a .45 gun, are over. Today,

    data detectives are becoming far

    more prevalent than the traditional

    New and inexperienced investiga

    tors often believe

    authority means

    carrying a gun and

    badge, and giving

    intimidating com

    mands. Experi

    enced investiga

    tors, however

    know that author

    ity and influence

    result from

    knowledge, selfassurance and

    expertise

    Women who par

    ticipate in this traditionally male

    career are now

    greatly valued

    because of their

    flexibility in han

    dling diverse

    assignments

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    The World of the Private Investigator Lesson 112121212

    tough, two-

    fisted PI.

    Women do an

    exceptional

    job inresearching

    court docu-

    ments, using

    computers,

    gathering

    data, etc.

    Women are

    also effective

    as people

    detectives,

    skills verymuch in

    demand.

    They do an

    exemplary

    job of inter-

    viewing

    clients and thus have a much better

    chance of obtaining information

    from people than their male coun-

    terparts. People are usually

    suspicious and apprehensive of amale investigator, but when they

    interact with a female investigator,

    they dont feel as threatened.

    People also tend to relax when a

    woman is on the phone. It is much

    easier for a woman to use a tele-

    phone pretext for obtaining

    information than it is for her male

    counterpart. Even on surveillances,

    a female detective is less likely to

    arouse suspicion or apprehension ina subject. This is especially true

    when the subject is a woman who

    frequently fears the possibility of

    being stalked or assaulted by a man.

    Even when a female investigator

    follows a male subject, he is less

    likely to become suspicious of her

    presence. This increases the proba-

    bility of success.

    If you are a male trainee who plans

    to start your own agency, DTI

    recommends teaming up with afemale agent, wife, girlfriend, or

    associate. You will have a much

    higher chance of success as a male/

    female team than if you work indi-

    vidually or in an all-male

    environment. If you are a female

    and training to become a detective,

    your opportunities are unlimited.

    You can easily get a job in a detec-

    tive agency or work easily with a

    male counterpart as a two personteam, especially after becoming a

    DTI graduate.

    Many medium size detective agen-

    cies tend to hire more women today

    than in the past. They find that they

    are more dedicated and conscien-

    tious. In one detective agency, for

    example, for every twelve investi-

    gators hired, eight are women.

    Private Investigators

    Who Perform Well

    Many studies show the personal

    attributes and professional skills

    necessary for success. They provide

    a mechanism for measuring traits

    that can help you evaluate yourself

    at any point in your career. By

    reviewing the following list, you

    can get valuable feedback as to yourcurrent strengths and weaknesses.

    Heres what you should look for in

    yourself:

    1. Intelligence and reasoning

    abilitycan you analyze and

    integrate many facts into a plan

    or report? Can you use facts to

    draw conclusions?

    Male-female

    detective teams

    have a much higher

    success rate than

    all-male teams

    because of the

    diverse skills each

    bring to the effort.

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    Lesson 1 The World of the Private Investigator 13131313

    2. Curiosity and imaginationare

    you driven to hunt down all

    pertinent facts and clues, taking

    nothing for granted? Are you

    skeptical of the obvious? Doyou have a sense for the

    unusual? Can you tell when

    something is out of place or not

    in keeping with the norm? Are

    you suspicious enough about

    human nature to keep digging

    for better answers? Are you

    fully aware of your surround-

    ings so that you notice small

    things that may offer clues?

    3. Observation and memoryareall five senses intact and func-

    tioning (sight, hearing, touch,

    smell, taste)? Are you alert and

    attentive?

    4. Knowledge of life and people

    can you deal with people from

    all walks of life, minorities,

    inner-city residents, suburban

    dwellers, the young, the old? Do

    you have common sense, anoutgoing personality, a spirit of

    cooperation, emotional stability,

    and acting ability for role

    playing?

    5. Technical know-howcan you

    use technical equipment

    (cameras, videos, computers,

    etc.) in your investigations to

    gather facts or document

    activities?

    6. Perseverance, stick-to-itiveness,

    and energymany who wish to

    become private investigators

    believe the job involves a glam-

    orous lifestyle. But, the ability

    not to tire easily, survive

    boredom, and keep energy in

    reserve in order to carry on is

    more realistic. Do you have

    those qualities?

    7. Recognize and control bias and

    prejudice in oneself and on the

    jobcan you acknowledge yourown biases and balance them

    with the truth in order to main-

    tain objectivity?

    8. Sensitivity to peoples feel-

    ingscan you act with discre-

    tion and tack? Do you respect a

    confidence?9. Honesty and courage to with-

    stand temptation and corrup-

    tioncan you just say no to a

    bribe? Can you avoid an

    emotional involvement with a

    client, even if the temptation is

    strong?

    What Are Gut Feelings?

    Ever wonder how some investigators solve

    mysteries with little clues, or know the truth about

    a person or situation that isn't obvious to others?

    Its called gut feelings or intuition.

    Having a gut feeling is merely a judgment thathas come to the surface with spontaneity. It is

    also called a cognitive experience, a guess, spec-

    ulation, inference, conjecture, extrasensory

    perception, etc. Frequently it is a vague, hazy

    sensation, proving little more than inkling or a

    sense of direction. This makes it no less valuable,

    only more difficult to evaluate.

    Gut feelings do not have a logical sequence.

    They leap across chasms of missing information,

    make sideways detours, and bring together

    unusual, even illogical combinations. Gut feel-

    ings have no restrictions; it is the product of the

    minds capacity to do many things at once without

    being aware of them.

    But, gut feelings have their shortcomings too.

    They permit a conclusion without total evaluation

    of all variable factors. And, if a situation is not

    within the limits of previous experiences, then all

    that is left is a gut feeling which can be risky in

    some situations.

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    The World of the Private Investigator Lesson 114141414

    10. Ability to testify in courtare

    you familiar with the rules of

    evidence and the pitfalls of

    cross-examination? Can you

    maintain sincerity as a witnessand state facts impartially so

    you are credible?

    11. Communications skills

    can you speak effec-

    tively to people? Are

    you a good listener?

    Can you use public

    relations skills to sell

    yourself? Does your

    physical appearance

    communicate profes-sionalism and confi-

    dence?

    12. Passion and purpose

    do you have a burning desire to

    learn and become a private

    investigator? Do you feel a deep

    purpose and meaning in

    entering the private investiga-

    tion field? Have you always

    thought that you would make agood PI?

    No doubt you did very well on

    some items, and perhaps not so well

    on others. Your strengths will give

    you an advantage immediately.

    Your weaknesses can easily be

    overcome with study and practice.

    Thats what this course is all about.

    CertificationPrivate investigation, like other

    professions, has levels of achieve-

    ment and recognition based upon

    experience. This achievement is

    recognized through certification,

    the purpose of which is to establish

    a professionally recognized stan-

    dard. Certification provides special

    recognition of performance and

    investigative skill development that

    attests to your years of experience

    as a private investigator.Included in this illustration is a

    business card of a private investi-

    gator operating in California.

    Notice after his name are the initials

    CPP, CFE, CPI. These stand for

    American Society for Industrial

    Security, National Association of

    Fraud Examiners, and Certified

    Professional Investigator. There

    are approximately twelve to fifteenprofessional certification programs

    available to experienced investiga-

    tors as they proceed through their

    careers. The requirements for certi-

    fication vary from program to

    program. Generally, the investigator

    must have two years work experi-

    ence as a full time investigator. The

    programs require you to take a

    written and oral examination. Some

    require that you complete anaccredited college, school or

    training program, such as DTI.

    Other certification programs require

    that you prepare a paper of at least

    1000 words on any investigative

    subject.

    Licensing and certi-

    fication merely

    establish your cre-

    dentials at the state

    level. However, spe-

    cialized training can

    make your services

    more valuableandmarketableto new

    employers and

    clients.

    CONFIDENTIAL Telephone 619/440-3400

    CHSCHSCHSCHS

    CHARLES H. SMALL, JR., CPP, CFE, CPICHARLES H. SMALL, JR., CPP, CFE, CPICHARLES H. SMALL, JR., CPP, CFE, CPICHARLES H. SMALL, JR., CPP, CFE, CPI

    PRIVATE INVESTIGATORLicense No. P.I. 3947

    San Diego: P.O. Box 12232, El Cajon, CA 92022 Los Angeles: 213/964-2736

    Orange County: 714/533-5222

    1/800/4000CHS

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    Lesson 1 The World of the Private Investigator 15151515

    Terms Applicable to

    Private Investigation

    The following terms are used

    throughout your course. Theseterms are specifically relevant to the

    aspects of conducting work or

    assignments.

    Skill

    In this course you will develop

    many new skills that will increase

    your ability to investigate a wide

    range of cases. Skills are something

    you learn to do. They are competen-

    cies that you will develop as a resultof training, experience, and/or

    education.

    Investigative Technique

    Investigative technique is the

    process of combining many investi-

    gative skills in carrying out an

    assignment. Some investigations

    only require using one investigative

    technique, such as surveillance,

    while other assignments requiremultiple techniques, such as

    conducting a surveillance, then

    conducting a telephone pretext call,

    then using video equipment to

    document the incident.

    Task

    This is the actual undertaking of the

    assignment involving labor or diffi-

    culty. It does not necessarily

    involve skill, or investigativetechnique.

    Knowledge

    Knowledge provides awareness,

    familiarity, and understanding of

    such things as laws, crimes, equip-

    ment, tricks of the trade, etc., that

    will increase your well rounded

    awareness of private investigation.

    Procedural StepsMany investigations, such as legal

    investigations, insurance investiga-

    tions, missing persons investigations,

    fraud investigations, etc., require a

    particular course of action or

    sequential steps to follow to

    complete the assignment. It is the

    established way of carrying out

    assignments. The procedural steps

    may require using your skill, inves-

    tigative technique, knowledge, or acombination of all three. Many

    investigations are inherently

    complex. Some procedural steps

    cannot be executed until other steps

    have been

    completed first, or

    carried out in

    parallel. Should

    the procedures be

    out of sync with

    each other, thewhole investiga-

    tion may be

    jeopardized. Pay

    particular atten-

    tion to the

    procedural steps

    outlined in your

    Initially, an assign

    ment is like a mys

    tery; it excites

    curiosity because

    it is unexplained

    unknown or

    secret. It requires

    ingenuity tha

    results in graduadiscovery, and

    ultimately, a

    solution

    Investigators

    acquire expertise by

    continually confront

    ing new situations

    where they must

    apply skills theyalready know

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    The World of the Private Investigator Lesson 116161616

    training course. This is the back-

    bone of conducting all

    investigations.

    AssignmentsAlso Known as

    Investigations or Cases

    The whole investigative assignment

    process begins when a client has a

    need to fulfill. The need may be to

    investigate an internal theft,

    conduct a background check, find a

    missing person, or obtain an

    unlisted telephone number. Assign-

    ments are directed at achieving

    specific results. They can be simple

    and entail carrying out only oneactivity, or complex, entailing many

    related activities. An assignment is

    a systemthat is, a whole made up

    of interrelated parts, or procedural

    steps. Assignments are undertaken

    in a finite period of time. They are

    temporary. They have reasonably

    well defined beginnings, middles,

    and ends. When the assignment

    goals are achieved, the assignment

    ends. While many assignments maybe similar, each is, to a degree, a

    one-of-a-kind undertaking.

    Talent

    Investigative talents are natural

    capabilitiesor appear to be. Its

    possible to describe one or another

    investigator as having a talent for

    surveillance, or a nose for facts,

    or an uncanny ability to use equip-

    ment. In most cases, the talent isactually maximized through

    learning and practice. You can

    maximize your talents by devel-

    oping investigative skills around

    them. You will find that the more

    you use your talents, the easier your

    work will be.

    A major obstacle to developing

    your talents is unnecessarily strug-

    gling through every case in the false

    belief that you are the only one

    having this difficulty.

    You can let go of the struggle by

    believing that the investigative

    problems you constantly face are

    the norm, and are present in every

    detective agency and faced by everyinvestigator.

    As you progress through your

    course, determine your likes and

    dislikes and what skills seem to

    come easily to you. These are the

    ones which will naturally develop

    into talent, and will eventually lead

    to expertise in that particular area of

    investigation.

    Determining YourInvestigative Interests

    As you proceed through your

    training, you will learn how to

    investigate many different assign-

    ments. You will also be exposed to

    many investigative techniques,

    technological equipment and skills

    A clue is a bit of

    information that

    gradually leads

    the investigator

    out of perplexity.

    InvestigativeCreativity

    Investigators require creativity,imagination and flexibility inmany investigations. Whiletextbooks and courses offermany invaluable investigativetechniques, the successfulinvestigator looks beyond thetextbooks and courses forways to achieve results and

    satisfy clients. He combinespractical knowledge, special-ized equipment, and confiden-tial techniques with creativeinventiveness to obtain thefactual picture about a situa-tion, occurrence or person.

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    Lesson 1 The World of the Private Investigator 17171717

    used by todays professionals. This

    process will give you a chance to

    determine your likes and dislikes,

    as well as your strengths, weakness,

    talents, and skills. Some studentsshow talent in surveillance,

    following people, and employing

    trickery. Others develop talent

    using telephone pretexts, inter-

    viewing subjects, finding missing

    persons, and skip tracing. Many

    also like working for insurance

    companies, or investigating

    workmens comp cases, since the

    work is consistent and steady.

    Retired or ex-law enforcementstudents like dealing with the crim-

    inal aspect of private

    investigationinternal theft,

    narcotics, arson, fraudand make

    good witnesses since they have

    years of experience testifying in

    court. Or, you may enjoy working

    with attorneys in pre-trial prepara-

    tion. This course will help you

    decide your own special interests

    and where you would most like toworkin a corporation, an insur-

    ance company, an investigative

    agency, or independently.

    But, no matter what area or combi-

    nation of areas where your strengths

    and interests lie, there is one abso-

    lutely necessary common

    denominator for the entire detective

    profession:private investigators

    collect factual information. Without

    information, there are no cases, and

    there is no success. Investigators

    obtain information from three main

    sourcespeople, records, and

    physical evidence. And, they use a

    variety of investigative techniques,

    procedural steps, confidential

    sources and equipment to assist in

    its gathering. The process is fasci-

    nating, as the assembling of

    information ultimately leads to the

    successful conclusion of cases.

    As you proceed through your DTItraining, pay close attention to the

    Records Used In.... These are

    condensed outlines of the proce-

    dural steps for specific investiga-

    tions. And, as you learn about these

    procedural steps, investigative tech-

    niques, and equipment, ask your-

    self, What information can be

    obtained using these methods? By

    the end of your training you willhave developed professionally to

    the point where you can work very

    effectively as a new private investi-

    gator. You will know how to obtain

    information on any incident,

    person, or past event by paying

    Information gath

    ering is at the

    heart of private

    investigation

    Investigators ge

    their information

    from three

    sources: people

    records and

    physical evidence

    DTIs trainingturns new investi

    gators into fully

    functioning mem

    bers of the detec

    tive profession

    faster and more

    thoroughly than

    any other known

    training method

    Art or Science

    Successful investigation involves a balance

    between two polar views: investigation as an art

    versus investigation as a science. If art and

    science are part of a continuum, where does the

    separation point lie? The answer depends on

    what aspect of private investigation is under

    consideration. For example, surveillance, inter-

    viewing, telephone pretext and undercover work

    are all examples of investigation as an art

    requiring the skills acquired through the artful

    application of learned techniques. If you swing

    far to the other side you'll find the physical andbiological sciences. This would include labora-

    tory examination of evidence and traffic accident

    reconstruction. Although the private investiga-

    tion field is becoming more focused on

    academic study and research and moving by

    degrees toward science, and in which the

    impact of forensic science is felt more and more,

    the art aspect of investigation involving skill and

    creative investigative technique has and always

    will be a big part of private investigation.

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    The World of the Private Investigator Lesson 118181818

    close attention to the techniques

    you learn in this course.

    You are about to begin a most chal-

    lenging, gratifying chapter in your

    professional life. We wish you goodluck, and look forward to the day

    when you can proudly say you have

    completed DTIs training and are

    ready to begin your new career.

    Review

    This introductory lesson has offered

    you a comprehensive overview of

    the investigative profession. You

    have discovered the definitions andtypes of private investigators, and

    have learned the differences

    between them and other related

    professions, such as law enforce-

    ment and guard & patrol services.

    You have also learned about the

    nature of power and responsibility

    assumed by private investigators.

    We especially emphasized main-

    taining a very high level of integrity

    and character to avoid abusingpower. You learned about the

    dangers and risks that are part of the

    investigative profession, and how

    they are often a stimulus for excite-

    ment for some investigators. Issues

    concerning use of guns by investi-

    gators was also explored.

    We then went on to discuss certifi-

    cation and its value to establishing

    your credentials, and offered guid-

    ance on how you can advance

    professionally. The increasing

    prominence of women as investiga-

    tors was explored, as well as their

    value to agencies and investigative

    teams. We reviewed some terms

    applicable to private investigation,

    and concluded with a brief discus-

    sion on determining your

    investigative interests.

    If you believe you have mastered

    the instruction in this lesson, turn to

    the next page for the ProgressCheck.

    There is a clearrelationship

    between high-

    quality training

    and the ability to

    perform high-tech

    investigations.

    Expect to be chal-

    lenged in the com-

    ing lessons and

    enjoy the pursuit

    of developing your

    investigative

    talents.