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    CRICO/RMF Breast Care

    Management AlgorithmImproving Breast Patient Safety

    Created: 1995

    Revised: 2000, 2003

    Current: 2010

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    CRICO/RMF Breast Care Management Algorithm

    2 2010 CRICO/RM

    Failure to diagnose breast cancer affects -insured providers across a spectrum of

    specialties. To reduce the likelihood of such events, a task force of breast care specialists,

    coordinated by /, identified the key factors contributing to allegations of

    mismanaged breast care and subsequently developed the / Breast CareManagement Algorithm.

    e /Algorithmcombines peer-reviewed evidence and proven risk

    management strategies to aid providers at various decision points across three

    domains of breast health care:

    patients without known breast cancer risks,

    individuals seeking an assessment of their risks for developing breast cancer, and

    patients who present with specific breast complaints.

    e /Algorithmis designed to help providers of primary breast care

    appropriately use available diagnostic tools. e provider is expected to gatherinformation such as family history, atypia on previous biopsy, thoracic radiation before

    age , and reproductive risk factors to determine if changes to normal screening, or a

    referral to high-risk counseling, is indicated.

    Even after a referral, providers of primary breast care have an ongoing responsibility

    for tracking and coordinating their patients routine breast care. In addition to being a

    tenet of good care, comprehensive provider follow-up is a significant safeguard against

    allegations of failure to diagnose breast cancer.

    e / Breast Care Management Algorithmis a suggested guideline and should

    not be construed as a standard of care. Physicians may choose to follow alternate

    recommendations (especially for mammographic screening) as their standard practice.

    Risk Management for Breast Care

    Self-detected mass:e majority of s failure to diagnose breast cancer cases

    involve a patient-detected mass, lump, or thickening. Whether or not you can confirm a

    mass, the patient presenting with a self-detected lump must be followed to conclusion.

    Risk factors:Assessmentand periodic updatingof a patients personal and family

    history ensures timely age- and risk-stratified breast cancer screening, including

    appropriate referrals to high risk counseling.

    Test results:Primary care providers are responsible for confirming receipt of, reviewing,

    and transmitting to the patient, all diagnostic tests they order.Follow up:Document follow-up testing recommendations and communicate the

    follow-up plan to the patient and all responsible providers.

    Referrals:For a patient referred to a specialist, make sure to coordinate the care among

    providers and clarify for the patient the specific roles and responsibilities.

    Improving Breast Patient Safety

    Breakdowns in the Process of Carein Breast Cancer Cases

    Step # casestotal

    incurred

    1. Patient seeks care 0 $0

    2. History/physical/evaluation 3 $2,850,000

    3. Order of diagnostic/lab tests

    8 $7,350,000

    4. Performance of tests 2 $1,470,000

    5. Interpretation of tests 15 $15,011,000

    6. Receipt/transmittalof test results

    0 $0

    7. Physician follow upwith patient

    3 $2,620,000

    8. Referral management 1 $1,090,000

    9. Patient compliance withfollow-up plan

    1 $890,000

    N=18 cases asserted 20052009 with a diagnosis-related majorallegation and a final diagnosis of breast cancer.

    prostatelungcolorectalbreast

    20002004cases asserted

    20052009

    14 18 26 16 19 20 6 21

    Top Cancer Types in CRICO Cases

    N=140 CRICO cases asserted 20002009 with a diagnosis-related major allegation; $103 million total incurred losses.

    Total incurred is the aggregate of expenses, reserves, andpayments on open and closed cases.

    oncology surgery

    general surgery

    pathology

    ob/gyn

    general medicine

    24 radiology

    6

    2

    2

    2

    1

    Physician Defendants Named inBreast Cancer Diagnosis-related Cases

    N=37 CRICO physicians named in 18 cases asserted20052009 with a diagnosis-related major allegationand a final diagnosis of breast cancer.

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    CRICO/RMF Breast Care Management Algorithm

    3 2010 CRICO/RMF

    Patients with a genetic predisposition to breast cancer Recommendations

    Known carrier of a BRCA1or BRCA2mutation, or close relative

    with known mutation

    Known carrier or close relative with another hereditary breast cancer syndrome gene a

    Beginning at age 25, clinical breast exam (CBE) at least once per year.

    Consider twice yearly.

    Annual mammogram and MRIbeginning at age 25or individualized based on earliest

    age onset in family. Preliminary data suggest that alternating MRIand mammographyevery six months may be helpful.

    Patients without a known genetic predisposit ion to breast cancer Recommendations

    Personal or family history of breast cancer

    Personal history of breast cancer diagnosed age 40, or ovarian cancer at any age.

    Family history of breast cancer age 40or ovarian cancer (any age) in 1stdegree relative,

    or in paternal 2nddegree relative

    Family history of breast cancer in two 1stdegree relatives, at least one diagnosed age 50b

    Family history of ovarian cancer and breast cancer in one 1stor 2nd degree relative,

    or in close relatives in the same lineage

    One or more male relatives with breast cancer

    Any 1

    st

    or 2

    nd

    degree relative with breast cancer < age 50 Two or more relatives in the same lineage with early onset breast cancer

    Women of Ashkenazi Jewish ancestry may be included despite fewer

    affected relatives or later age onset.

    Annual CBEbeginning at age 25.

    Annual mammogram beginning at age 40, or 510years younger than earliest

    affected relative (but not before age 25), or after personal history of breast cancer

    < age 40.

    Consider annual MRIin addition to annual mammogram.

    Consider referral to high-risk counseling, then recategorize as appropriate.

    Therapeutic thoracic radiation (e.g. Hodgkins) < age 30c CBEat least once per year beginning at age 25.

    Annual mammogram beginning 810years after radiation or at age 25.

    Consider annual MRIin addition to annual mammogram.

    Histology

    Lobular carcinoma in situ (LCIS)

    History of ductal carcinoma in situ (DCIS)

    History of invasive breast cancer

    Atypical ductal or lobular hyperplasia (ADHor ALH)

    (consider using the Gail Model for risk assessment)

    CBEat least once per year.

    Annual mammogram after diagnosis.

    Consider referral to high-risk counseling, chemoprevention, or risk reducing

    medication.

    Reproductive and other risk factors

    Age at menarche 30

    Prior breast biopsy

    >5years of combined estrogen/ progesterone hormone replacement therapy

    For patients age 35with a constellation of these risk factors, consider assessment

    via the Gail Model to determine their levels of risk for breast cancer.

    For patients with a Gail Model value

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    CRICO/RMF Breast Care Management Algorithm

    4 2010 CRICO/RM

    Screening Mammogram(not appropriate for women with breast complaints)

    BIRADSCategory 1 & 2

    BIRADSCategory 0 & 3

    BIRADSCategory 4 & 5

    Follow up by PCP,continue routine

    screening

    Follow radiologyadvice for

    follow-up imaging

    Image-guidedcore needle biopsy

    If not availableaor amenable, refer

    to surgeon forexcisional biopsy

    Biopsy resultsreviewed by

    radiologist andcommunicated

    to PCP

    Spontaneous Nipple Dischargewith no palpable mass (non-lactating)

    Single duct Multiple ducts

    Refer to surgeonPhysical exam. Forwomen age 30,

    bilateral diagnosticmammogram

    Any evidenceof blood,

    positive guaiac

    Non-bloody,negative guaiac

    Refer to surgeon

    Medical evaluation,

    consider galactor-rhea workup

    Follow up by PCP,continue routine

    screening

    Screening by Age

    Screening recommendations for patients at usual risk vary among experts. The

    following recommendations are based on the 2009 NCCNGuidelines.

    Women 4069 years old should be screened annually.

    Women more than 70 years old should be screened at least biennially, with

    consideration for overall quality of life.

    Screening Technology

    Overall, digital mammography is of equivalent sensitivity to film/screen

    mammography.

    Digital mammography has slightly better sensitivity than film/screen

    mammography for women less than age 50, with dense breasts,

    and/or pre-menopausal.

    Data do not support the use of MRI or whole breast ultrasound as screening

    tools for women at usual risk.

    a. Patients should be informed about their options for image-guided core needle biopsy.

    b. Consider referral to surgeon for excision of mass > 2cm.

    c. Ductal carcinoma in situ or invasive cancer.

    American College of Radiology Breast Imaging Reporting

    and Data System (BIRADS)

    0 Assessment is incomplete; additional imaging needed

    1 Negative

    2 Benign finding

    3 Probably benign findingshort interval follow-up suggested.

    Probable risk of breast cancer 2%.

    4 Suspicious abnormalitybiopsy should be considered.

    Probable risk of breast cancer:

    a) low suspicion (

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    CRICO/RMF Breast Care Management Algorithm

    5 2010 CRICO/RMF

    Palpable Mass Detected or Confirmed by Cliniciana

    Patient < age 30

    a. If the physician does not concur with the patient regarding the presence of a mass, confirmthat routine screening is up to date, and advise the patient to return if concern persists.

    b. Patients should be informed about their options for image-guided core needle biopsy.

    c. Consider referral to surgeon for excision of mass > 2cm.

    Diagnosticmammogram

    and ultrasound

    Patient age 30

    No specific findings

    Pre-menopause

    Re-examine aftertwo cycles

    Diagnostic ultrasound. If abnormal,add diagnostic mammogram at

    discretion of radiologist

    Mass persists

    Refer to surgeon

    Post-menopause

    Refer to surgeon

    Mass resolves

    Follow up by PCP,continue routine

    screening

    Specific imagingfindings

    Solid mass orcomplex/solid

    cystic mass

    Simple cystComplicated cyst

    Aspirateif uncomfortable forthe patient or thepatient requests

    Image-guidedaspirationbased on

    radiologistrecommendation

    No fluid,therefore solid

    Follow up by PCP,continue routine

    screening

    Non-bloody fluidBloody fluid

    Image-guided coreneedle biopsy

    Not completely

    decompressedby ultrasoundeRefer to surgeon

    Radiology/pathology

    discordance

    Completely

    decompressedby ultrasound

    Refer to surgeonfor excisional

    biopsy

    Follow up by PCP,continue routine

    screening

    Benignc

    Refer to surgeon

    Malignantd

    Refer to surgeon

    Continued from Breast Painguideline, positive imaging result.

    d. Ductal carcinoma in situ or invasive cancer.

    e. Image-guided core needle biopsy or ultrasound after two cycles at discretion of radiologist.

    f. Lesions that may fit this category include LCIS, atypical lobular hyperplasia, atypical ductalhyperplasia, radial scar (benign s clerosing lesion), some papillary lesions, mucin-producing lesionsand potential phyllodes tumor.

    Biopsy resultsreviewed by

    radiologist andcommunicated

    to PCP

    Atypical lesions,papillomas,radial scarsf

    All other findings

    Follow up by PCP,continue routine

    screening

    If not availablebor amenable, refer

    to surgeon forexcisional biopsy

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    CRICO/RMF Breast Care Management Algorithm

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    Breast Pain

    History & physicala

    If mass, referto Palpable Mass

    guideline

    a. Differential diagnosis includes: chest wall pain, costochondritis, cervical radiculopathy, MI,lung disease, hiatal hernia, cholelithiasis, thoracic aortic dissection, aortic aneurysm, postpartum mastitis.

    No mass

    Cyclical

    Non-cyclical

    Wait two cyclesb

    No resolution

    If resolves, followup by PCP, continue

    routine screening

    Bilateral Unilateral

    Global Focalpatient < age 30

    Ultrasound

    Negative Positive

    Diagnosticmammogram

    at discretion ofradiologist

    Follow specificimaging findingson Palpable Mass

    guideline

    Patient < age 30 Patient age 30

    Bilateral diagnosticmammogram

    Symptomaticmanagement

    Positive Negative

    FollowMammogram

    guidelinesfor BIRADS3, 4, or 5

    Symptomaticmanagement

    Follow up by PCP,

    continue routinescreening

    Focalpatient age 30

    Ultrasound andbilateral diagnostic

    mammogram

    Negative Positive

    Follow specificimaging findingson Palpable Mass

    guideline

    Symptomaticmanagement

    Follow up by PCP,continue routine

    screening

    b. Cycles if premenopausal; months if postmenopausal.

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    CRICO/RMF Breast Care Management Algorithm

    7 2010 CRICO/RMF

    e / Breast Care Management Algorithmis a suggested guideline for the

    evaluation of breast health and the care of a patient with a breast complaint. It is

    intended for use by clinicians providing primary breast care. It should not be construed

    as a standard of care.

    Reference Articles

    National Comprehensive Cancer Network Practice Guidelines in Oncology.

    Breast cancer screening and diagnosis guidelines. Version . . Available at

    www.nccn.org/professionals/physician_gls//breast-screening.pdf.

    National Comprehensive Cancer Network Practice Guidelines in Oncology.

    Genetic/familial high-risk assessment: breast and ovarian. Version . . Available at

    www.nccn.org/professionals/physician_gls//genetics_screening.pdf.

    Screening for Breast Cancer, Topic Page. November . U.S. Preventive Services Task

    Force. Agency for Healthcare Research and Quality. Rockville, . http://www.ahrq.gov/clinic/uspstf/uspsbrca.htm

    CRICO/RMF Breast Care Management

    Algorithm Task Force

    Robyn Birdwell, MDSection Head of Breast ImagingBrigham and Womens Hospital

    Judy E. Garber, MD, MPHDirector, Cancer Risk and PreventionDepartment of Adult Oncology

    Dana Farber Cancer InstituteGila Kriegel, MDAssistant Professor in MedicineBeth Israel Deaconess Medical Center

    Michelle Specht, MDAssistant Professor in SurgeryMassachusetts General Hospital

    Susan Troyan, MD, FACSSurgical Director, Breast Care CenterBeth Israel Deaconess Medical Center

    CRICO/RMF Breast Care Management

    Algorithm Review Committee

    Robert Barbieri, MDChief of Obstetrics/GynecologyBrigham and Womens Hospital

    Elizabeth Buechler, MD

    Obstetrics/GynecologyHarvard Vanguard Medical Associates

    Chris Coley, MDAssistant Chief of Medicine for Quality AssuranceMassachusetts General Hospital

    Mehra Golshan, MDDirector, Breast Surgical ServicesBrigham &Womens Hospital

    Sherry Haydock, MDDirector, Internal Medical AssociatesMassachusetts General Hospital

    Elsie Levin, MDFaulkner HospitalDirector, Sagoff Breast Imaging and Diagnostic Centre

    Jennifer Potter, MDDirector, Womens Health CenterBeth Israel Deaconess Medical Center

    Betty Rafferty, MDDirector of Breast ImagingMassachusetts General Hospital

    Isaac Schiff, MDChief of Obstetrics/GynecologyMassachusetts General Hospital

    Nadine Tung, MDDirector, Cancer Risk Evaluation ProgramBeth Israel Deaconess Medical Center

    Project Support: CRICO/RMF

    Alison AndersonJock HoffmanAnn Louise Puopolo, BSN, RN

    The entire CRICO/RMFBreast Care ManagementAlgorithm,along with related information and links,is available at www.rmf.harvard.edu/bca.

    For more information contact the CRICO/RMFLossPrevention/Patient Safety Department at617.679.1552.

    Photo images 2010iStockphoto.

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    Important Physician-patient Discussion PointsRelated to Breast Patient Safety

    Patient-detected lump/mass

    A self-discovered lump should be followed to resolution evenif there is provider-patient discordance on the presence of thelump. Follow every mass to conclusion.

    Patient unsatisfied with a negative finding

    Engage the patient in a discussion about her breast caremanagement subsequent to negative test/imaging results.Develop a clear and effective plan, and ensure the patientsunderstanding and agreement of that plan.

    Document all interactions as they occur to support futurecare and to clarify any disputes that may arise later. isincludes:

    in the history and physicals section of the record, includethe findings of the breast examination (notein quotes

    what the patient said, as well as your own findings);

    for a confirmed lump or lesion, use a diagram to recordthe exact location; and

    for an unconfirmed mass, recordin the patientswordsthe location and nature of the complaint.

    Significance of early detection of breast cancer

    Without reliable evidence that early detection of breastcancer can significantly reduce the risk of mortality, healthcare providers cannot guarantee a cure based on the timingof the diagnosis. Patients may need to be educated as to therigors and subtleties of research data, and discrepancies infindings among various studies.

    Risk of breast cancer for women younger than age 30

    Although the level of risk for women under is muchlower than for older women, it is not non-existent (anapproximately in , chance of being diagnosed withbreast cancer at an early age). Women with multiple riskfactorsespecially those that indicate a high level of risk andpossible / gene mutationshould be concernedabout the possibility of early breast cancer.

    Communication

    Communicate all abnormal findings to the patient anddocument that act.

    Avoid sending the wrong message to a patient by justtelling her that a palpable lump is probably benign.Stress that additional studies may be needed to rule outmalignancy.

    Share any uncertainty on your part in a way that helpsyour patient appreciate the importance of compliance withfollow-up.

    Confirm and document with other providers which of youwill be the clinician of record and responsible for orderingtests and following up with the patient.

    Test results

    Explain to the patient how test results will becommunicated to her and (if appropriate) other clinicians.

    Document any telephone conversations with patients

    regarding the reported results. To ensure notification of test results, employ a

    system to track ordered tests through the receipt andcommunication to the patient.

    Follow up

    Make follow-up or test appointments before the patientleaves your office.

    Physicians and patients share responsibility for follow up;explain to your patients your tracking and compliancesystem (contacting patients a day or two before theirfollow-up appointments can reduce noncompliance).

    Track all surgical referrals to ensure that you are receivinga timely report from the surgeon.

    Ask the radiology department, breast care center, orspecialist to notify your office of patients who do not keepscheduled appointments. Document all patient no-showsor cancellations.

    If a patient refuses follow up, explain the risks of nothaving a recommended diagnostic test or procedure. Notethe patients refusal for follow up in the record; considerusing an informed refusal form signed by the patient.

    Documentation

    Document a thorough breast examination in the historyand physical examination; enter, in quotes, the patientsbreast complaints and what she says.

    Use a diagram to record the exact location of allconfirmed lumps or lesions.

    For an unconfirmed mass, recordin the patientswordsthe location and nature of the complaint.

    In the event that a patients breast care is being managedby another clinician, document the date of the patientslast exam to ensure that subsequent exams are performed

    when appropriate.

    During each visit, update the patients risk factor

    assessment and your recommendations for screeningbased on that patients current risk for developing breastcancer.

    Consider using a problem list to highlight patients with apositive family history of breast cancer.

    Reference1 Feuer EJ, Wun LM. DEVCAN: Probability of Developing or Dying of Cancer. Version 4.0.

    Bethesda MD: National Cancer Institute. 1999.