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Usability Evaluation Framework (task 7.1)

Current Status

Presentation @ RURAL WINGS 4. Project MeetingCrete, 03./04.09.2007

by

Media Design Center, Tech.Univ. Dresden / Germany (Thomas Köhler & Nina Kahnwald)

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structure

A. Timeline Overview

B. Deliverables Usability Evaluation Plan (Deliverable 7.1.1)

C. Instruments I) User Monitoring

Form - NCs: when did you held user trainings?CAP Expert Evaluation (Internal Report)

II) QuestionnaireDraft version (offline)Online-Questionnaire [pwd: ruralwings]

III) Usability reference site Terminal as usability reference site ?

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questionnaire

Corrections to be decided

User groups:a) Studentb) Teacherc) Local Authorities Personneld) Medical&Health Personnele) Agriculture&Fish Professionalf) Local Small and Medium Enterprise (tourists industry etc)g) Associationsh) Others Please specify:

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questionnaire

Corrections to be decided

Languages: Policy: national translation by NCs where necessary Cp. end-user description sheet

Filters: User groups (pupils do not answer questions on

infrastructure) Cp. Questions 4 and 6

Further Questions to added? …

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other issues

Other Issues

Conference paper accepted: Our paper: “Rural Wings - supporting e-learning in remote

areas by satellite technology” has been accepted for the E-Learn 07 conference in Quebec.

Strong EU-Policy toward sattelite based support for remote areas: Viviane Reding, the EU's Telecoms Commissioner: "The new

way the Commission proposes today to select mobile satellite services will give Europe's industry the necessary confidence to invest in new EU-wide services for citizens. It will also help bridge the digital divide by improving coverage in the EU's remote areas.“ Source

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Next Slides only for background Information

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methods

B.2 Which methods will be used? A triangulation of different usability evaluation methods

will be used to take into account the desired information as well as the available resources (e.g. person-months).

Data collection was/will be integrated in different stages of development and implementation of the RW-platform: Preparatory Expert Workshop (11/2006) Heuristic Usability Evaluation @ prototype stage (4/2007) Usability Testing through Coaching Method @ implementation

and training sessions (5/2007) Usability Assessment through online-Questionnaires @ a few

months of usage (7/2007)

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questionnaires

B.2.3 Method online-Questionnaires [ongoing 04-11/2007 with Contributions]

A survey with online questionnaires will be conducted after a few months period of test run (08-11/2007). Questionnaires should differentiate the community-types and needs identified by the user needs analysis:

Rural Communities: Agriculture, Research, Education, Leisure, Municipality Community Needs: Education/Learning, Connectivity, State/ Community

Involvement, Business

Technical implementation and online-hosting will be organized by TUD, the questionnaires will be contributed by further partners (04-10/2007):

EA and UoA for the learning at school scenario, INSEAD for the learning at work scenario, BGU for learning at home scenario, FORTH for learning at home scenarios (confrontation of emergency situations) FORTHnet for learning at work scenarios (farmers training).

If necessary translation of final versions needs to be done by NCs.

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network usage

B.2.4 Method Network Usage Evaluation [starting

04/2007]

ASTRIUM will participate in tasks 7.1 and 7.2 as follows:

definition and implementation of a network usage evaluation methodology for Rural Wings networks

provide support to the NCs for the definition of telecom metrics to monitor and evaluate network usage and performance and for the usage data collection

evaluate terrestrial equipment capacities in terms of statistics collection