Creating unforgettable experiences to increase the impact ... · Creating unforgettable experiences...
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@CIPD_Events #cipdACE Creating unforgettable experiences to increase the impact of your learning
Transcript of Creating unforgettable experiences to increase the impact ... · Creating unforgettable experiences...
@CIPD_Events
#cipdACE
Creating unforgettable experiences to increase the impact of your learning
EXPERIENCES
@shackletonjones @K_temowo
CREATING UNFORGETTABLE
Session F7
13:30 – 14:30
INTRODUCTIONS
@shackletonjones @K_temowo
DislikedIneffective
Cheap
Training isn’t working. The world is changing. The way we learn everyday no longer resembles educational conventions.
The Problem
CLASSROOM E-LEARNING
LikedIneffectiveExpensive
EXPERIENCES RESOURCES
We design experiences that simulate real challenges.We offer resources that help people get the job done.
The Solution
Turning educational programmes into
simulations of real work
Allowing people to earn badges, develop
a portfolio & transferrable skills
Designing digital resources around everyday tasks &
challenges
Enabling people to perform, by accessing support at the point of
need
Be convinced Support and guidance
Feel inspired or engaged Simple practical stuff
THE ORGANISATION WANTS ME TO…
I WANT…
Understand why To understand how
Care less
Story ChecklistGuideAnimation
PUSH PULL
Experience
Care more
When to do which?
Resources:A simple way to get the right resources to the right people at the right time.
© PA Knowledge Limited 2017 8
Experiences:
@shackletonjones @K_temowo
PHASE ONE
PLANNING
1. Pick up your card.
2. Read it, but KEEP IT SECRET.
3. You will have 15 mins to plan how to build the tallest most elegant structure, using the materials provided.
GET PLANNING!
15mins
@shackletonjones @K_temowo
PHASE TWO
BUILDING
GET BUIDLINGGET BUILDING!
15mins
@shackletonjones @K_temowo
DEBRIEF
@shackletonjones @K_temowo
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WHAT IS EXPERIENCE DESIGN?
EXPERIENCE EXAMPLES
Compliance Culture Change Transformation Learning
Think Customer!
Innovation challenge
Difficult Conversations
Project-basedEngagement Leadership
Introduce AgileSafety Matters
Bring Yourself to Work The Leader’s Dilemma
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WHAT EXPERIENCE DESIGN IS NOT
o Being talked at
o PowerPoint or information-led
o Boring or uninteresting
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WHAT EXPERIENCE DESIGN IS
o Always with the audience’s experience in mind.
o Typically free of, or light-on, content.
o Often requires the audience to overcome a challenge and therefore requires active participation and self-reflection.
03WHY THIS
PROGRAMME
MATTERS
10:00 – 10:30
Q&A during
the break
THANKS
EXTRAORDINARY
@shackletonjones @K_temowo
