Creating Greater Value for Your

Business

Full Service offerings including:• Digital and Electronic Data collection• Data entry• Audit and reconciliation• Analytics and reporting• Account collections

Thorough reconciliation based on customer requirements• Back office bookings to commissions • Many customers utilize CTS for external audits• Many customers utilize CTS for compliance purposes

How we work with you

Customization of reporting• Timeline of commissions• Reporting and analysis customized• Comparison of estimated to actual commissions • Identification of non-commissioned bookings• Ranking of commissions paid by operators based on

history

Strong marketplace presence• Over 90% of the current Commonwealth members• Contacts with major hotel operators• Over 200 Small to mid-size agencies• Partnerships with ECS, HGP, WPS, Concur (GDSx), Pay

mode, Commtrak and TACS

Customization and Consolation

Contract Flexibility• Power of Attorney assignment not required• 30 day out clause

Collections• We chase your money as you. Money goes directly to you, the

way you want it• Managed by full-time dedicated team• Inquires sent to hotels via email, mail, phone call, fax and

electronic file• TACS PMS relationship with 33,000 hotels• WPS intranet for 19,000 hotels• Multilingual invoices and statements• Imaging of hotel responses

Benefits to your company

Customer Service• Dedicated Account Manager• We help agencies optimize back office and ETF process• Full audit trail from booking to payment• No guest unknown, we contact the hotels to match unknown

records to payment

Technology• Best in class in-house development team dedicated to finding

solutions and reporting for agencies• Database expert support staff• Proprietary software• Booking collection• Importing records back into the back office

• Continual enhancement of normalization and reconciliation logic

• Customized Reporting, analysis and Collection software

Customer Benefits

New Partners

Collection information represented by color graphs and charts

Master view of all clients data

Outstanding and Collected Commissions by Month

CTS and Agency Collection Percentages

Booked vs. Actual Commission (on Collected)

Visual Collect powered by

Visual Reporting

Provide vital consumed data to HGP’s customized reporting platform

Accurate data reporting down to the agent sign with RATE CODE

Booked vs. Actual Commission (on Collected)

Quarterly reporting and ongoing consultation with partner

Understand your entire spend to capitalize on all opportunities

Hickory Global Partners

Midoffice GDS data provider

ASTA PROUD PARTNER

Proud supporter of the American Society of Travel Agents

We LOVE our agency partners and believe in the future and sustainability of the distribution channel

Support of advocacy and education

Supplier member of Corporate Advisory Council, responsible for setting the legislative agenda for ASTA

Strong presence in Canadian market

Coming soon!

Brand NEW Reporting

Are your commissions coming in on a timely

manner?

Thank You!

Who owes you the most $$

Thank You!

Opportunities

Thank You!

Control market share by identifying your top Brands

Thank You!

Identify opportunities by knowing your top Chains

Thank You!