Creating an Effective Work Environment...

Creating an Effective Work EnvironmentPracticum in Human Services

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Leadership at the Workplace


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How can you become a good leader?


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Steps to Becoming a Good Leader

Study the qualities of recognized good leaders

Study yourself. Determine weak and strong characteristics

Develop yourself as a good follower. Individuals who cannot obey cannot direct

Study the organization of various groups

Follow a definite plan for leadership training and improvement


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Leadership Styles


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Authoritarian

Democratic

Laissez-faire

Authoritarian

Characteristics:

Causes unhappy relationships to develop

Dictates group activity

Limits discussion on ideas


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Democratic

Characteristics:

Allows group members to feel they can do tasks their own way

Is friendly and sociable

Keeps the group focused


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Laissez-faire

Characteristics:

Allows group members to do whatever they want

Is less structured than democratic

Not very productive


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Leadership Styles


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Teamwork


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Roles of Members of a Group


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Employer Expectations and Organizational Priorities


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Hard and Soft Skills

The SCANS report presents a set of foundation skills and workplace competencies deemed essential for work world success today.


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What are Soft Skills?


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(click on image)

https://youtu.be/Qjc8h6r_N8w


Soft Skills

The SCANS report presents a set of foundation skills and workplace competencies deemed essential for work world success today.


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Communication Skills


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(click on image)

https://youtu.be/X0voPlW2pSs


Managing Your Organization’s Priorities

Clarify the organization’s mission statement

Create a prioritization process

Develop structures

Provide opportunities for collaboration


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Workplaces of Tomorrow


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Source image: U.S. Airways

http://www.nxtbook.com/nxtbooks/pace/usairways_december2014/#/60

http://www.nxtbook.com/nxtbooks/pace/usairways_december2014/#/60

How to Make a Four-Door Diorama


20(Click on image)

http://snapguide.com/guides/make-a-four-door-diorama


Review


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• What are leadership skills?• Explain the steps to becoming a good leader.• Compare and contrast the following leadership styles:

• Authoritarian• Democratic• Laissez-faire

• What are soft skills?• How can a business owner develop effective ways to manage

the organization's priorities?


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References and Resources

Images:

Photos obtained through a license with Shutterstock.com™.

U.S. Airways – Workplaces of Tomorrow

Websites:

Mind Tools

Leadership Styles – Choosing the Right Approach for the Situation

http://www.mindtools.com/pages/article/newLDR_84.htm

Sam Ingersoll

Management Skills

http://samingersoll.com/management-skills

Hongkiat.com

Five Characteristics of a Positive Work Environment

http://www.hongkiat.com/blog/positive-working-environment


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References and Resources

YouTube™:

How to Make a Four-Door Diorama


Syntuity

What Are Soft Skills?


U.S. Department of Labor

Communication Skills



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Creating an Effective Work Environment...

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