Creating a Poster SessionFor high impact and engagement…

Why Present a Poster at the Quality Fair?

• It’s FUN!

• Celebrate your unit’s progress

• Reflect on elements of your success

• Connect with others from across campus

• Help others learn from your experience to solve their

challenges and propel University into a more

successful future

Criteria for an Effective Poster• Clearly articulate opportunity/challenge

• Illustrate method used to address the challenge

• Demonstrate benefits to your unit and/or across campus– Visual display of the project/process

• Flowcharts• Before and after pictures• Graphs• Project Improvement Charter Form

• Show how the approach might be applied in other units (if appropriate)

Highlight Potential Benefits• Enhanced service to students, faculty, staff

• Advanced the campus strategic priorities: exceptional students, exceptional faculty and staff, exceptional organization, exceptional innovation

• Saved time and/or resources

• Improved campus climate

• Increased effectiveness and/or efficiency

ProjectImprovement Charter

DRAFTBusiness Services: Resources Built From Focus Groups A Case Study:

Process Improved: Travel Expense Reports and External Requisitions

Unit(s): Division 03 – Business Services

People Served by the Process and Their Needs: Administrative Staff Campus-Wide

Problem/Opportunity Statement: Many of our processes, such as those involving Travel Expense Reports and External Requisitions, can be confusing to customers because they contain many exceptions to accommodate the various business scenarios of a large campus environment. Targeting different areas of campus through focus groups allows us to get customer perspectives on exactly where certain processes become difficult.

Goals:

Changes Made: Tutorials created for Travel Expense Reports and External Requisitions.

Results: The tutorials received an overwhelmingly positive response from campus. Units processing these forms reported fewer errors and help calls as well.

Lessons Learned: When building resources for our customers, it is vital to get input from all the different areas of campus as well as the job positions within those areas (i.e., administrators, faculty, financial specialists, LTEs, etc.).

Next Steps: Business Services will continue to use campus input to develop resources that help customers with our processes. A Payment to Individual Report (PIR) tutorial is slated for rollout this summer.

Contact: Name: Carl J ohns Unit: Business Services Address: Room 350, A.W. Peterson, 750 University Ave. E-mail: cjohns@bussvc.wisc.edu Phone: 265-6140

Team Members:

• The Charter template will help you document your project/process improvement

• Once completed, you have a tool to organize your poster exhibit

Documenting Your Improvement

Who Is My Audience?• Campus Leaders and Administrators

• Faculty

• Staff

• Students

Basic Poster Session Example

36” x 48” foam core poster, 6 foot tables

We encourage Creative Ideas / New ideas welcome

Poster Judging Criteria

1. The poster clearly “tells the story” by answering the questions: What was the challenge or problem faced? What is the innovative idea or change that met the challenge?

2. The poster includes data that demonstrates measurable outcomes identifying that the challenge was met and successful.

3. The poster identifies next steps, lessons learned and/or how this change is sustainable over time.

4. Visual appeal of the poster and the two-minute poster presentation.

The following four points outline the judging criteria for the 2011 Quality Fair:

Poster Judging Criteria (cont.)• The judges will be expecting a two-

minute presentation at the time of initial judging.

• The judges will be using a 5-point rating scale on each of the four areas noted above with 5 being the highest score.

Design Tips• Keep things simple

• Use graphics

• Limit the amount of text

• Use fonts that are easy to read

Assembly Options• Cut and paste

• Create your visual display in PowerPoint or Word

• Print each component in finished size

• Attach components to poster board

Poster ResourcesInside Vendors Size estimate Cost estimate Details ADCS Lab in Coffman 48 x 36 $54.00 - Power Point format, Adobe Illustrator

or Adobe Photoshop - Can print at Coffman B060, Elliott

Hall Room 121, Walter Library Room 103

- Check, cash, U card or cufs This does not include laminate

University Printing 36 x 49 $144 to print and mount, includes one campus delivery. Can provide design services for fee.

- Contact Bob Swoverland or general number, 5-9500 - Send hi-res PDF file - 3-4 day turnaround - Best to furnish own tri-fold board

Outside vendors Size estimate Cost estimate Details Jim McCabe Photography and Printing 952-457-0652 Mccab003@umn.edu

3x4 foot poster $57.00 $96.00 (printing and laminate combined)

- Power Point format - Send him a PPT file - Cost is based on square footage and

paper selection(tear proof matte paper)

- Laminate is $8.00/square foot - Can deliver next day

Kinkos 48 x 36 $84.00 but they do offer a U of M discount

- Laminate for $3.00/square foot - Can go up to 54 inches wide - Must produce as PDF or on a disc

Sources for Materials• Printing Services (print small quantities of 12” x 18”

or smaller posters on Docu-color machine for reasonable rates)

• U Sign Shop (large format printing, mounting, laminating, banners, etc.)

• Copy Centers for color and black and white output

Handout Materials(50-75 copies should be sufficient)

• Completed summary of Improvement Charter• Additional handouts are only necessary if they will

help to further explain or clarify your improvemaent

Suggestion:have a sign-up sheet available for materials that you may run out of.

More Information• To explore ideas for a poster exhibit,

please contact:Gail M. Sauter at saute008@umn.edu or J P Hagerty at hager016@umn.edu