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At Blue Cross Blue Shield of Massachusetts, we're offering innovative health care solutions for ourmembers, employer customers and hospital and physician partners.

In this brief video, Andrew Dreyfus outlines our strategic priorities and highlights two especiallydifficult challenges that require collaboration by everyone in the health care community – cost andcomplexity. There's still a lot to be done, but the products, programs and partnerships featured onthis website point to a future where health care works better for everyone, at a cost we can afford.

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CEO MessageA look at our strategic priorities and theprogress we've made.

It is hard to overstate the amount of change taking place in health care today. Along with theAffordable Care Act, the movement toward consumerism and patient engagement, advances intechnology, and the steady rise in chronic disease have all created new challenges andopportunities.

Our innovative products, programs, and trusted advice help employers derive maximum value fromtheir health benefits and prepare strategically for what lies ahead.

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Customer SolutionsLower costs, healthy employees, trusted advice

AlerePursuing their goal to be the healthiest company anywhereRead more...

Boston DuckTours

Tree Tech Beacon HillStaffing Group

TheMcCormackFirm, LLC

Employers have taken a leadership role in trying to reduce health risks linked to factors like physicalinactivity, smoking, poor nutrition, and stress, but they encounter tough challenges. Topping the list:engaging employees, sustaining results, and measuring impact.

After examining the evidence for best practices in prevention and wellness, we introduced a newsuite of solutions designed to overcome these obstacles.

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Wellness At WorkA look at three innovative, best-practicesolutions

Our Alternative Quality Contract (AQC), an innovative payment model that rewards doctors andhospitals for the quality, efficiency, and effectiveness of the care they provide, continues to producemeasurable results.

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The AQC also encourages long-term investments in improving the outcomes of care. For example, aBoston Children's Hospital program called CAPE uses home visits to help children with severerespiratory problems avoid hospitalization.

In a very competitive environment, our membership grew and our financial results were on target.Our 3 700 associates worked tirelessly to serve our customers and gave freely of their time and

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Our 3,700 associates worked tirelessly to serve our customers and gave freely of their time andtalent to strengthen other nonprofits.

Sadly, 2013 will also be remembered for the Boston Marathon bombing, but the skill andcompassion of medical workers, public safety personnel, and individual bystanders testified to thestrength of our community.

Corporate CitizenshipSharing our expertise to strengthennonprofitsRead the West End House StorySee Information Graphic

Diversity & InclusionDeveloping and spreading talent throughBlue ExpressRead More

The Strength of a CommunityA compassionate and unifying response totragedyRead More

2013 Facts & FiguresBusiness highlights from a successful yearRead More

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Board of Directors & LeadershipTeamBoard members and company leaders as ofDecember 31, 2013Read More

Our Business & FinancesManaging our operations to improveaffordabilityHow Your Premium Dollars Are Spent Financial Results

Compensation PhilosophyCopyright Terms of Use, Privacy & Security Accessibility

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