Crafting delightful experiences

download Crafting delightful experiences

of 44

  • date post

    11-Nov-2014
  • Category

    Design

  • view

    790
  • download

    0

Embed Size (px)

description

Slides from my talk on Delightful Experiences at the Design Camp 2012 at IIT, Chennai in September 2012.

Transcript of Crafting delightful experiences

  • 1. Crafting DelightfulExperiences The little extra that really matters Uday M. Shankar September 2012, Chennai
  • 2. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 2
  • 3. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 3
  • 4. udayms about.me/udaymsNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 4
  • 5. WHAT IS DESIGN?November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 5
  • 6. A SOLUTIONNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 6
  • 7. How do you evaluate this solution? DOES IT SOLVE THE PROBLEM?November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 7
  • 8. How do you evaluate this solution? IS IT USER FRIENDLY?November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 8
  • 9. How do you evaluate this solution? IS IT BETTER THAN OTHER OPTIONS?November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 9
  • 10. How do you evaluate this solution? IS IT WORTH THE MONEY?November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 10
  • 11. WTF IS THIS???November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 11
  • 12. BY MF HUSSAINNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 12
  • 13. I am a regular guy I DONT UNDERSTAND ALL KINDS OF ART. IN OUR CONTEXT - DESIGNNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 13
  • 14. I LIKE DESIGNS THAT MAKE ME SMILENovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 14
  • 15. How do you evaluate this solution? DOES IT MAKE ME HAPPY?November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 15
  • 16. Humans have always made choice based on that chemical in their brain! THIS IS NOT A NEW CONCEPTNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 16
  • 17. DOES IT DELIGHT ME?November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 17
  • 18. GOOD DESIGNS SOLVE PROBLEMSNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 18
  • 19. GREAT DESIGNS REDEFINE EXPERIENCESNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 19
  • 20. AWESOME DESIGNS DELIGHT USERS!November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 20
  • 21. ITS ABOUT THE *EXTRANovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 21
  • 22. source: jpegy.comNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 22
  • 23. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 23
  • 24. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 24
  • 25. ITS NOT JUST ABOUT GETTING IT DONE. ITS ABOUT ENGAGING THE USER!November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 25
  • 26. LETS LOOK AT SOMETHING CLOSER HOME!November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 26
  • 27. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 27
  • 28. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 28
  • 29. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 29
  • 30. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 30
  • 31. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 31
  • 32. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 32
  • 33. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 33
  • 34. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 34
  • 35. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 35
  • 36. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 36
  • 37. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 37
  • 38. I am not associated with cleartrip or any of their products or services. Nor am I vouching for their product or services. I AM JUST A DESIGNER APPRECIATING AWESOME DESIGN & EXECUTION!November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 38
  • 39. Why am I talking about cleatrip? AWESOME, DELIGHTFUL DESIGNS + AS-PROMISED SERVICE PAVE WAY FOR BRAND TRUSTNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 39
  • 40. TO CREATE GOOD DESIGN, YOU NEED TALENT & SKILLNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 40
  • 41. TO CREATE A DELIGHTFUL EXPERIENCE, YOU NEED TALENT, SKILL & PASSIONNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 41
  • 42. Word of CAUTION / ADVICE DO NOT OVERDO DESIGN IN THE NAME OF *EXTRANovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms