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Craft conference talk: coaching teams through change
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Coaching Teams Through Change @rachelcdavies @unrulymedia
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When you come to a conference like this, you pick up new ideas that you'd like to try when you get back to work. However, you may feel like you hit a brick wall when it comes persuading your team to try the idea out. Resistance is very common in organisations large and small. As an agile coach, Rachel has learned that forcing adoption of new practice results in minimal compliance. Teams who don't want to try the new approach often fall back to old ways of doing things Come to get some tips for getting to the heart of resistance and how to dissolve barriers to adopting new working practices.
Transcript of Craft conference talk: coaching teams through change
Coaching Teams Through Change
@rachelcdavies!@unrulymedia!
10 YEARS COACHING DEVELOPERS
WE ARE
• HIGH GROWTH TECH COMPANY, #1 IN EUROPE
• FOUNDED 2006
• 140+ STAFF, 12 OFFICES WORLD WIDE
• RUN OVER 3,500 CAMPAIGNS FOR 60% OF THE INTERBRAND 100
• GLOBAL REACH 1.05BN MONTHLY UNIQUE USERS
• DELIVERED 3.85BN VIDEO VIEWS
• THE UNRULY VIRAL VIDEO CHART IS A UNIQUE DATA SET OF 424BN VIEWS
OUR MISSION: TO DELIVER THE MOST
AWESOME SOCIAL VIDEO CAMPAIGNS ON THE
PLANET!
DID YOU EVER TRY INTRODUCING NEW IDEAS AT WORK?
piece OF CAKE?
OR DID YOU RUN INTO A FEW OBSTACLES?
Hey guys, I just heard about xBa5iL at CRAFT! It’s so
cool!
WTF? How come Dan got time off for that? We’re busy!
Take #1 NOPE WE’RE BUSY!
Why does no one listen to me? What’s wrong with them?
Hey guys, I just heard about xBa5iL at CRAFT! It’s so
cool!
Wow Dan’s so wise. Let’s get started right
away!!!
BUT ARE WE READY FOR YAY?
Maybe I need to work on this a bit more …
INVEST IN YOUR IDEA
Little by little, the bird makes
his nest
DO IT YOURSELF
PUT YOURSELF IN THEIR SHOES
PICK YOUR WORDS CAREFULLY
Ditch the jargon & buzzwords
WHAT INTERESTS THEM?
Hey guys, how’s it going? Interested in a
lunchtime session about xBa5iL?
It could help with our build times.
Dan! He can help with this live
issue. Build times are a pain but
later.
Take #2
A few people showed up for my session about xBa5iL but no one’s using it yet. I give up…
Hi. Is this the xBa5iL User Group? I’ve been trying to use it at work but
run into some issues
Oh really? That sounds
interesting. Tell us more..
Take #3
One BY ONE
How do I do that?
Are we allowed to do that?
Do we have time? What if it goes wrong?
Not my idea.
Might be hard work.
MANY REASONS FOR RESISTING CHANGE
START DIGGING
SHOW RESPECT
EMBRACE SKEPTICS
LISTEN CAREFULLY
REALLY LISTEN
Hang on! Vikki you’ve worked here for a few years. What are your thoughts on
speeding up the build?
Well, about 6 months ago, we got
started on build automation but
then management told us it wasn’t a priority. Want me to dig out our setup?
Take #4
CONNECT UP
NO TIME? JUSTIFY IT
GET MANAGERS ON BOARD
INVEST IN TOOLS TO MAKE IT EASY
MAKE IT ATTRACTIVE
36
SHARE WITH OTHERS
DECREASE DEPENDENCY
GIVE UP YOUR SECRETS
ENCOURAGE EXPERIMENTS
USE RETROSPECTIVES
MAKE IT VISIBLE
AGREE HOW IT WILL WORK
EXAMPLES
UNRULY DEV INFRASTRUCTURE
3 X-TEAM PAIRING DAYS PER MONTH
TEAM OWNERSHIP
The “Catcup”
Reduce variance, increase mean
SPLITTING A LARGE TEAM
MORE ENGAGEMENT, MORE FUN
X-TEAM ROTATION
MAKE YOUR PLAN
THANK YOU www.slideshare.net/RachelDavies
@rachelcdavies
