CRAFERS PRIMARY SCHOOL COMMUNICATION PLAN 2016-17 … · CRAFERS PRIMARY SCHOOL COMMUNICATION PLAN...

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CRAFERS PRIMARY SCHOOL COMMUNICATION PLAN 2016-17 Open, consistent and respectful communication, reflecting our school values, culture and vision.

Transcript of CRAFERS PRIMARY SCHOOL COMMUNICATION PLAN 2016-17 … · CRAFERS PRIMARY SCHOOL COMMUNICATION PLAN...

CRAFERSPRIMARYSCHOOLCOMMUNICATIONPLAN2016-17

Open, consistent and respectful communication, reflecting our school values, culture and vision.

COMMUNICATION PLAN 2016/17

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PURPOSEThisPlansetsoutablueprintforCrafersPrimarySchoolCommunicationsin2016-2017.ItsaimistoensurethataccurateinformationiscommunicatedconsistentlytotheCPScommunityandinlinewithCrafersPrimarySchoolvalues,cultureandvision.PRINCIPLESCrafersPrimarySchooliscommittedto:

• Openandrespectfulcommunicationwiththeschoolcommunity.• Consistency,timelinessandprofessionalismincommunications.• Communicatinginwaysthatreflectourvalues,cultureandvision.• Embracingnewformsoftechnologytostreamlinecommunicationsystems.• Consistentreportingofincidents,includingtimelyfollowup.• ComplyingwithDECDandotherrelevantpolicy.• Communicatinginenvironmentallysustainableways.

PRIORITIESCOMMUNICATIONPRIORITIES COMMUNICATIONTARGETS

CLASSROOMCommunicatingaboutchildren’slearningandclassroomcurriculumtopics.

1. Individualteachertoparent/carer.2. Individualteachertowholeclass.

INCIDENTSCommunicatingaboutincidents,includingfollowupandreporting.

1. Principal/Deputytoindividualsconcerned.2. Principal/Deputytowholeschool.

SCHOOLCOMMUNIQUESOfficialschoolcommuniquesincludingnewsletters,calendar,etc. 1. Principal/Deputytowholeschool.

COMMUNITYCommunicationaboutevents,fundraising,communitynotices,socialactivities,etc.

1. Principal/Deputytowholeschool.2. WholeschooltoPrincipal/Deputy.

SCHOOLSERVICESCommunicationaboutOSHC,CanteenandUniformShop. 1. Servicesrepresentativestowholeschool.

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2016COMMUNICATIONPLATFORMSOVERVIEW

CLASSROOM INCIDENTS SCHOOLCOMMUNIQUES COMMUNITY SCHOOLSERVICES

SEESAWAPPAnewApptobeusedbyteacherstosharecurriculumandindividualstudentlearninginformation.

INCIDENTNOTICESAnewtemplatetobedevelopedforallIncidents(bothreportingandfollowup).IncidentreportingandfollowupsystemdevelopedbyPrincipal/Deputyandloadedontowebsite/App.

APP(e.g.,Skoolbag)Anewplatformfor2016andbeyondwhichbecomesthecriticalinformationdisseminationvehicleforCPS.Appisloadedwithnews,newsletters,calendar,notices/forms/policies,etc.

WEBSITEApp(e.g.,Skoolbag)configuredforCPSwebsiteintegration(postcontentonce,publisheverywhere).Websitealsousedforgeneralschoolmarketing/promotion.

OSHCLoadinformationaboutOSHCservicesontoApp(e.g.,Skoolbag).Investigateonline(Appbased)bookingsandpayments.

CLASSNEWSLETTERSAllteacherswritetwoclassnewsletterspertermusinganeasytoreadtemplateandtheseareloadedontotheApp(e.g.,Skoolbag)forparents/carerstoread.

TEXTMESSAGESTextmessagesonlytobeusedfor‘urgent’schoolmatterssuchasstudentabsentees,CFSwarnings,poweroutagesandcancellations.

WEBSITESkoolbagAppconfiguredforCPSwebsiteintegration(postcontentonce,publisheverywhere).Websitealsousedforgeneralmarketing.

FACEBOOKNewCrafersPrimary150FeteFacebookPageusedtopromoteCPSevents.PagetomorphintoageneralCPSFacebookpagetobeusedforgeneralschoolmarketing/promotion.

CANTEENLoadinformationaboutCanteenservicesontoApp(e.g.,Skoolbag).Investigateonline(Appbased)ordersandpayments.

AQUANTANCENIGHTAcquaintancenightformatreviewedtoincludea‘gettoknowyou’elementforparents/carers.

SCHOOLNEWSLETTERSOfficialschoolnewslettersarephasedoutasApp(e.g.,Skoolbag)phasedin.AllnewsloadedontoApp.

CALENDARSchoolcalendarkeptuptodateandavailabletoparentsviaApp(e.g.,Skoolbag)andwebsite.Infopublishedasearlyasearlyaspossiblecoveringpupilfreedays,excursions,meetings,specialevents,etc.

UNIFORMSHOPLoadinformationaboutUniformShopservicesontoApp(e.g.,Skoolbag).Investigateonline(Appbased)ordersandpayments.

LEARNINGCONVERSATIONS–T1&3Potentiallyofferedtoparents/carersmid-terminterms1and3(currentlyofferedinTerm1only).

COMMUNITYNOTICEBOARDApageontheCPSwebsiteissetupforCommunityNotices.Noticestobeemailedtoofficeandloadedifapproved.

KISSANDDROPE-SIGNAnelectronicsignconsideredforKiss&Droptopromoteevents,safety,etc.

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CLASSROOM INCIDENTS SCHOOLCOMMUNIQUES COMMUNITY

REPORTS–T2&4Continuetobewrittenanddistributedinhardcopyattheendofterms2and4.

SURVEYSAnnualAttitudinalSurveycontinuesinanewformat.AdhockPolicyandProcedureSurveysdistributedasneeded.

GOVERNINGCOUNCILEMAILSAnewplatform:AnemailfromaGoverningCouncilmemberissenttoallfamiliesaweekbeforeGovCouncilmeetingsaskingforideas/input.EventuallyposteddirectlytoApp(e.g.,Skoolbag).

EXCURSIONFORMSContinuetoprinthardcopypermissionslips(excursionforms)forlegalreasons.MakehardcopiesavailableinfrontofficeandviaApp(e.g.,Skoolbag).Investigatee-signatures.

DIARIESTheroleofstudentdiariesinmiddle/upperprimaryreviewedattheendof2016andpotentiallyphasedout.

WEEKLYASSEMBLIESPrincipal/DeputyattendsAssemblyeveryFridayandsharesgoodnewsstoriesfortheweekwithcommunity.

COMMUNICATIONBOOKSCommunicationBookscontinueintheircurrentroleforjuniorprimary(R-2).

EMAILOUTApptakestheplaceofmostschooltoparent/carercommunication.However,emailstilltobeusedforIncidentReports.

FORMS/EMAILINPromotethe‘FormsIn’boxinthefrontoffice.Introduceagenericemailaddressforemailsinthatismonitoredandactioneddaily.

REFERENCES

• CrafersPrimarySchoolPolicies;DECDCommunicationsGuide;DECDSocialMediaPolicy.

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SECTIONONE:CLASSROOMCOMMUNICATION

ObjectiveToensureparents/carersfeellikepartnersintheirchild’slearning.

Goals1. TeacheruptakeoftheSeesawAppis100%bytheendof2016.2. ParentuptakeoftheSeesawAppis90%bytheendof2016.3. Anecdotally,parentengagementinschoolactivitiesrises.4. Annualsurvey2016:Parent/Carerratingofschoolcommunicationas‘VeryGood’risesfrom45%to65%.

ACTIVITY DETAIL WHO WHEN KPIs

SeesawApp TheSeesawAppistointroducedandusedbyteacherstosharecurriculumandindividualstudentlearninginformationviaclassroomiPadsdirecttoparent’ssmartphones.Studentscanphotographandsharetheirworkwiththeirparents/carersviatheApp(withthepermission/supportoftheirteacher).Thecosttoschoolis$6.7AUDperstudentperyearwhich,basedon320students,isapprox.$2150.Seesawisfreeforparentsandstudentstouse.Chris/JohntointroduceAppincludingtrainingforteachersandinfoforparents.http://web.seesaw.me/

JohnandChrisTeachersandstudents.

EndofTerm3 1. Teachersurveyconductedafteronetermofuse.90%reportthatSeesawhelpsdevelopabetterrelationshipwiththeirparentcommunity.

2. Annualsurvey2016:Parent/Carerratingofschoolcommunicationas‘VeryGood’risesfrom45%to65%.

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Classnewsletters Teacherscontinuetowritetwoclass

newslettersperterm.Newsletterswritteninconsistentweeks–Week1/Week6.Teacherstoensuretheirownnewslettertemplatesareclearandeasytoreadonmobiledevices(e.g.,columnsaredifficultonsmartphonesandtablets).Thenewslettertemplatesshouldreflecttheprofessionalismofthenewschoolnewslettertemplate,butwithteacherpersonalitiesinjected.Newsletterstoincludepracticaltipsforparentstosupportclassroomlearningandtheteacher’semailaddressforparent/carercommunication.NewslettersloadedontoApp(e.g.,Skoolbag).NewsletterscontinuetoalsobeemailedoutuntiluptakeofSkoolbagreachesatleast90%.

Teachers

EndofTerm3

1. Newsletterdistributionmeasuredandallteacherswriting/distributingtwonewslettersperterminconsistentweeksbytheendof2016.

2. Teachersseekfeedbackfromparents/carersaboutnewsletters.Parentfeedbackisincreasinglypositive.

AcquaintanceNight FormatofAcquaintanceNightreviewedtoincludea‘gettoknowyou’elementforparents/carers,whichwillbeparticularlybeneficialfornewfamiliestotheschool.Parentshavetheoptiontoexchangephonenumbers/emailsduringthesocialsession.

Chris/Johnandteachers,assistedbyGoverningCouncil

Term12017.Adviseparentsofnewformatasearlyaspossible.

1. ConnectionsmadebetweenparentsearlyinTerm1eachyear.

2. Parentsnewtotheschoolfeelwelcomed.3. Anecdotalfeedbackaboutnewparent

engagementpositive.

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LearningConversationsTermsOneandThree

Three-waylearningconversationsreviewedandasecondconversationpotentiallyofferedtoparentsmid-TermThree.Twoformalconversationsprovideanopportunityearlyintheyearfordiscussionofstudentprogressandgoals,andanotheropportunitymid-yeartoreviewprogressandstudentgoals.

TeacherswithChris/John

AdviseparentsearlyinTerm3

1. ParentuptakeofTerm3LearningConversationopportunityhigh–approx.90%.

2. Teacher/parent/studentfeedbacktoLearningConversationspositive.

SchoolReportsTermsTwoandFour

SchoolReportscontinuetobewrittenattheendofTerms2and4.Reportscontinuetobedistributedinhardcopytoparents/carers.

TeacherswithChris/John

Ongoing 1. Aspersectiongoals.

GoverningCouncilEmails AnewinitiativetoencourageparentinvolvementinschoolmattersviatheGoverningCouncil.AnemailfromaGoverningCouncilmemberissenttoallfamiliesaweekbeforeGoverningCouncilmeetingsaskingforideas/input.EventuallythesenotesaresenttowholeschoolviatheSkoolbagApp,withinstructionsonhowtoprovideinput/ideastoCouncil.

Colininitially,butallmemberssharetheload

EndofTerm3 1. MemberofGoverningCouncilbecomemorevisibleandapproachable.

2. Anecdotally,parentengagementinschoolactivitiesrises.

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StudentDiaries Theroleofstudentdiariesinmiddle/upperprimarytobereviewedattheendof2016,andpotentiallyphasedout.

Chris/Johnandteachers

Endof2016 1. StudentDiariesareeitherdiscontinuedin2017orastrategyformoreeffectiveuseisdeveloped.

CommunicationBook CommunicationBooksinjuniorprimary(R-2)continueintheircurrentrole.Teacherspastenoteshomesintocommunicationbooks(orstudentsdo)andcommunicationbooksareplacedintoBlueBags.StudentsareexpectedtotellparentswhenthereisanewnotetoviewintheCommunicationBook.

Chris/JohnandteachersParentsofR-2children

Ongoing 1. Aspersectiongoals.

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SECTIONTWO:INCIDENTS

ObjectiveToensureincidentreportingandfollowupisconsistentandtimely.

Goals1. Parent/Carerfeedbacktoincidentreporting(intheannualsurveyandviaothermethods)improves.2. Annualsurvey2016:Parent/Carerratingofschoolcommunicationas‘VeryGood’risesfrom45%to65%.

ACTIVITY DETAIL WHO WHEN KPIs

IncidentReporting IndividualsEnsureapolicy/procedureisdocumentedandfollowedwherebyfamiliesarenotifiedaboutanybehaviouralincidentsthattheirchildrenareinvolvedinaseithervictimsorperpetrators.WholeSchoolEnsureapolicy/procedureisdocumentedandfollowedwherebytheschoolcommunityisnotifiedaboutgeneralincidentsthatoccur,suchasstrangersonschoolgrounds,poweroutages.FollowupEnsureanincidentfollowupsystemisdevelopedforbothIndividualsandWholeSchool.Ensurethesepolicies/proceduresareavailableonthewebsiteandSkoolbagApp.

Chris/John Ongoing 1. Parent/Carerfeedbacktoincidentreporting(intheannualsurveyandviaothermethods)dramaticallyimproves.

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IncidentNotices Developanewtemplateforincidentstobeusedforbothreportingandfollowup.Ensurethetemplateisprofessionalindesignandeasytorecognise–e.g.,useaconsistentcolourforallIncidentNotices.EnsureIndividualNoticesandFollowUpsareemailedtoparentsinatimelymanner.EnsureWholeSchoolNoticesandFollowUpsareemailedtoallfamiliesandloadedontoSkoolbagAppimmediately.

Chris/John EndofTerm3 1. Parent/Carerfeedbacktoincidentreporting(intheannualsurveyandviaothermethods)improves.

Bullying-SpecificIncidents

ReviewtheCPSBullyingPolicyandensureitincludesaprocessforreportingandfollowupwithfamiliesinvolved(victimsandperpetrators).EnsurethispolicyisincludedonCPSWebsite,onSkoolbagApp,etc.

Chris/John Inprogress

1. Parent/Carerfeedbacktoincidentreporting(intheannualsurveyandviaothermethods)improves.

TextMessages TestmessagestoonlybeusedforIncidentReportingandcriticalmatters,including:

• Studentabsentees.• CFSwarnings.• Poweroutages.• Lastminutecancellationsof

schoolevents.

Chris/John/Carol/Stuart

EndofTerm3 1. Parentsrespondpositivelytomoreconsistentuseoftextmessagesystem.

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SECTIONTHREE:WHOLESCHOOLCOMMUNIQUES

ObjectiveToensureparents/carershaveeasyaccesstoallschoolinformationincludingthetermcalendar.

Goals1. ParentuptakeoftheSkoolbagAppis90%bytheendof2016.2. Annualsurvey2016:Parent/Carerratingofschoolcommunicationas‘VeryGood’risesfrom45%to65%.3. Lessfrustrationaboutlatenotificationofdates/excursions/etc.4. Generally,parent/carerengagementinCPSlifeincreases.

ACTIVITY DETAIL WHO WHEN KPIs

App(e.g.,Skoolbag) AnApp(suchasSkoolbag)isintroducedandusedbyCPSAdministratorstoshareallinformationwiththeschoolcommunityincluding:News,Incidents,Calendar,Notices,ExcursionForms,Policies,Procedures,OSHC/Canteen/UniformShop.Costtoschoolestimatedat$350peryear.Chris/JohntoinvestigateandrefineforFinanceCommitteetoaddtobudget.(Forschoolswithmorethan300studentstheAnnualSubscriptionis$1+GSTperstudentperyear.Itisfreeforparentsandstudentstouse.)Chris/JohntointroduceAppincludingtrainingforteachersandinfoforparents.http://skoolbag.com.au/

Chris/Johnandothers

EndofTerm3 1. ParentuptakeoftheSkoolbagAppis90%bytheendof2016.

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CPSWebsiteandCommunityNotices

OncetheSkoolbagAppisintroduced,configureitforCPSwebsiteintegration.ThisensurescontentcanbepostedoncetotheSkoolbagApp,anditwillappearinallnecessarylocations,includingthewebsite.CreateanewpageontheCPSwebsitecalledCommunityNoticeboardforallcommunitynotices,whicharecurrentlyemailedonFridays.Parents/carersemailnoticestoCarol/Stuartwhoapprovebeforeuploadingtosite.Informationaboutnewprocesssenttocommunity.

Chris/JohnCarol/Stuart

EndofTerm3 1. Aspersectiongoals.

OfficialSchoolNewsletters ContinuetoproducethreeofficialSchoolNewsletterspertermusingthenewtemplateuntilApp(Skoolbag)isintroducedthenpostallschoolnewsdirectlytoApp.

Chris/JohnCarol/Stuart

Ongoing 1. Aspersectiongoals.

Permissionslips/ExcursionForms Continuetosendhardcopyexcursionforms/permissionslipshomewithstudentsforlegalreasons(in2016).AlsouploaddatestocalendarandacopyoftheformstoparentsviaSkoolbagApp.InvestigatedigitalsignaturesandpaymentoptionsviaSkoolbagASAPandphaseouthardcopyformsassoonaspossible.

Chris/JohnCarol/Stuart

Endof2016

1. Bytheendof2017,ExcursionFormsaresenttoparents/carersviaSkoolbag,anddigitalsignaturesareintroduced.

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Wholeschoolcalendar Ensurethecalendarismonitoredand

updatedweeklywithinformationaboutschooleventandactivities.EnsurecalendarisupdatedonSkoolbagandsyncedautomaticallywiththewebsite.Thecalendarshouldincludeinformationasearlyintheterm/yearaspossible,including:

• PupilFreeDays.• Excursions.• Meetings(e.g.,Three-WayLearning

Conversations).• Sporteventsandactivities.• Musicactivitiesandconcerts.• Fundraisingevents(e.g.,Mother’s

DayStall,Father’sDayStall,QuizNight).

• SpecialEvents.• Visitorstotheschool.

Chris/JohnCarol/Stuart

Ongoing 1. Schoolsurveyshowslessfrustrationaboutlatenotificationofdates/excursions/etc.

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Surveys AnnualAttitudinalSurveyissentto

parents(electronicallywithprintedcopiesavailableinfrontoffice)inWeek5,Term3,toallowanalysisofdataandreportingbytheendofTerm3.ConsiderachangetoACARASchoolSurveytemplatewiththreespecificCPSquestionsbuiltin.Whenexaminingdata,compareresponsestoconsistentquestionsfromTeacherandStudentsurveysundertakenin2016.AdhockPolicyandProcedureSurveysintroducedtogatherfeedbackaboutpolicyandprocedurechanges,suchasHomeworkPolicy,Year7Retention,etc.

Chris/John

EndofTerm3 1. Changetostandardtemplateallowsmoreefficientanalysisandreportingofdata.

2. Aspersectiongoals.

WeeklyAssemblies ThePrincipalorDeputyattendseachweeklyAssemblyandsharesgoodnewsstorieswiththestudentbodyandattendingparents.

Chris/John

Ongoing 1. Aspersectiongoals.

EmailOut Eventually,theSkoolbagApptakestheplaceofmostCPSEmailOuttraffic.However,CPSemailisstillusedforofficialschoolnewsletters(fortheinterim)andforIndividualIncidentReports/Followups.

Carol/StuartChris/John

EndofTerm3 1. Aspersectiongoals.

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EmailIn IntroduceagenericCPS‘communication’emailaddress(ifpossible)forparentstousetocontacttheschoolatallhours.Thisemailaddresscanbeusedforsendinginsignedandscannedpermissionslips,othersignedforms,feedback,etc.Ensuretheemailaddressismonitoreddailyandparents/carersarerespondedtoinatimelymanner.

Carol/StuartChris/John

EndofTerm3 1. Aspersectiongoals.

FormsIn Promotethe‘FormsIn’boxinthefinanceofficeforparentstodropintheirforms/cashpayments.Ensurethisispromotedinnewsletter,viaApp,etc.

Carol/StuartChris/John

EndofTerm3 1. Aspersectiongoals.

CPSPolicies ReviewandupdateallCPSPoliciestoensuretheyareaccurateandcomprehensive.Copyandpastepolicy/procedureinformationincludedintheParentHandbookandformatthemasindividualPoliciesandProcedures.LoadontotheCPSwebsiteandApp.E.g.,Createa‘Long&ShortAbsencesPolicy’basedontherelevantinfointheParentHandbook.AlsoupdateBullyingPolicyintheareaofreportingandfollowupwithfamilies.

Chris/John

EndofTerm3 1. Aspersectiongoals.

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SECTIONFOUR:COMMUNITY

ObjectiveToensureinformationaboutevents,socialactivitiesandfundraisingissharedeffectively.

Goals1. Familyparticipationinmajorschooleventsmeasured(sport,music,community,social).2. Bytheendof2017,80%offamiliesengagedinamajorschooleventatsomepointduringtheyear.3. Annualsurvey2016:Parent/Carerratingofschoolcommunicationas‘VeryGood’risesfrom45%to65%.

ACTIVITY DETAIL WHO WHEN KPIs

Website(aspersectionthree) OncetheApp(e.g.,Skoolbag)isintroduced,configureitforCPSwebsiteintegration.ThisensurescontentcanbepostedoncetotheSkoolbagApp,anditwillappearinallnecessarylocations,includingthewebsite.ThewebsitecomesageneralCPSmarketingtoolasAppuptakepeaks.ThewebsitewillalsobecomethehomeofCommunityNoticesintheformofthenewCommunityNoticeboardoutlinedinsectionthree.

Chris/JohnCarol/Stuart

EndofTerm3 1. Aspersectiongoals.

KISS&DROPE-SIGN InvestigatetheinterestinandcostofbuyinganelectronicsignfortheKiss&Dropareatopromoteschooleventsandsafety.

SchoolDevelopmentCommittee

EndofTerm3 1. Aspersectiongoals.

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Facebook AnewCrafersPrimarySchool150FeteFacebookBusinessPagehasbeencreated.Thiswillbeusedtomarketthe150thFete.Ithasalreadyhadstrongsupportfromtheschoolcommunitywithnomarketingorcontent.AftertheFete,assesstheFacebookpageandconsidermorphingitintoageneralCrafersPrimarySchoolFacebookpage.Thiscanbeusedforparentandcommunityengagementandgeneralschoolpromotion.

Kylie/CindieinitiallyChris/JohnCarol/Stuart

Endof2016

1. Aspersectiongoals.

Calendar(aspersectionthree) Ensurethecalendarismonitoredandupdatedweeklywithinformationaboutschooleventandactivities.EnsurecalendarisupdatedonSkoolbagandsyncedautomaticallywiththewebsite.Forthegeneralcommunity,thecalendarshouldincludeinformationaboutschooleventandfundraisers,includinglinksforbuyingtickets/donatinggoodsforraffles/etc.

Chris/JohnCarol/Stuart

EndofTerm3 1. Aspersectiongoals.

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SECTIONFIVE:SCHOOLSERVICES

ObjectiveToensureinformationaboutschoolservicesissharedeffectively.

Goals1. SchoolservicesincludingOSHC,CanteenandUniformShopshareinformationwithparentsviatheschool’snewApp(e.g.,

Skoolbag)byendof2016.2. Onlineordering,bookingsandpaymentsforschoolservicesviaAppofferedby2017.

ACTIVITY DETAIL WHO WHEN KPIs

OSHC LoadallOSHCrelatedinformationincludingnewsletters,enrolmentforms,VacationCarePrograms,ontoApp(e.g.,Skoolbag).InvestigateOSHCbookingsandpaymentsviaApp.

OSHCManagerOSHCCommitteeChris/John

EndofTerm3 1. Aspersectiongoals.

Canteen LoadallCanteenrelatedinformationincludingMenuontoApp(e.g.,Skoolbag).InvestigateCanteenorderingandpaymentsviaApp.

CanteenCommitteeChris/John

EndofTerm3 1. Aspersectiongoals.

UniformShop LoadallUniformShoprelatedinformationincludingOrderFormontoApp(e.g.,Skoolbag).InvestigateuniformorderingandpaymentsviaApp.

UniformShopCommitteeChris/John

EndofTerm3 1. Aspersectiongoals.