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TOURISM CONTACTS Links to useful tourism related industry resources and tools for new tourism operators and/or investors in Tasmania’s North West and West Coast. June 2011
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Transcript of CradleCoasttourismcontacts
TOURISMCONTACTS
Links to useful tourism related industry resources and tools for new tourism operators and/or investors in Tasmania’s North West and West Coast.
June 2011
CONTENTS TOURISM CONTACTSCradle Coast Authority - Regional Tourism Association 3
Tourism Tasmania 4-5
Tourism Industry Council of Tasmania 6
Business Events Tasmania 7
Arts Tasmania - arts@work 8
Events Tasmania 9
BUSINESS PLANNINGDepartment of Economic Development Tourism and the Arts - Business Point 11
Business and Employment 12
Braddon Business Centre Inc. 13
BUSINESS ORGANISATIONSDevonport Chamber of Commerce 15
Burnie Chamber of Commerce 15
Tasmanian Chamber of Commerce 16
Central Coast Chamber of Commerce and Industry Inc. 16
TRAINING ORGANISATIONSJobNet Tasmania 18
Tasmanian Polytechnic 18
UTAS - Cradle Coast Campus 19
The Skills Institute 19
NDA Tasmania 19
LOCAL GOVERNMENTLatrobe Council 21
Devonport City Council 22
Central Coast Council 23
Burnie City Council 24
Waratah-Wynyard Council 25
Circular Head Council 26
West Coast Council 27
Kentish Council 28
King Island Council 29
TOURISM ORGANISATIONSLocal Tourism Associations 31
Tasmania Visitor Information Network 32-33
REGIONAL TOURISM ASSOCIATIONThe Cradle Coast Authority is responsible for creating local, regional and state partnerships, and implementing strategies to ensure the region maximises its tourism potential. It also facilitates private investment through strategic development of key areas including infrastructure, planning, market research and training.
CRADLE COAST AUTHORITY
30 Marine TerraceBurnie 7320T 6431 6285F 6431 7014www.cradlecoast.com
POSTAL ADDRESS
PO Box 338Burnie 7320
WEBSITE
www.tasmaniasnorthwest.com.au
CONTACTS
Ian WallerRegional Tourism Development [email protected]
Kylie ScolyerTourism and Marketing Administration [email protected]
Don MonkMarketing [email protected]
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TOURISM TASMANIA
POSTAL ADDRESS
GPO Box 399Hobart, Tasmania 7001
STREET ADDRESS
Level 222 Elizabeth StreetHobart, Tasmania 7000
TELEPHONE
6230 8235
FACSIMILE
6230 8353
EMAIL – for Tourism Tasmania corporate matters
WEBSITE
www.tourismtasmania.com.au
REGIONAL CONTACT
Tanya TrostIndustry Development CoordinatorT 6434 6241M 0437 189 956F 6431 [email protected] Box 672Burnie 7320
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Tourism Tasmania is a Tasmanian Government organisation that works with Tasmanian tourism businesses, associations and stakeholder groups to drive benefi ts for Tasmania from domestic and international tourism. See the Tourism Tasmania website for more information on Tourism Tasmania’s programs and services: www.tourismtasmania.com.au/about_us/services
TOURISM TASMANIA Information to assist new Tourism OperatorsSTARTPOINT
Tourism Tasmania has developed a comprehensive online guide called ‘Startpoint’ to help all new tourism operators and those considering starting a business in the tourism industry. It contains some very useful information to aid in getting you started. www.tourismtasmania.com.au/industry/startpoint
MARKETING YOUR BUSINESS
For information to help you effectively distribute and market your product or service go to:www.tourismtasmania.com.au/industry/marketing/assistance
THE ONLINE ENVIRONMENT
Many consumers now research and book their holiday via the internet. As part of this initiative the State Tourism Organisations have developed a valuable online E-Kit which contains easy to read modules. This is regularly updated to ensure it is relevant for you. www.tourismtasmania.com.au/industry/tourism_e-kit
FUNDING AND GRANTS
Your business may be a candidate for funding or a grant. The following link lists organisations that offer grants and funding to assist tourism developments both at a State and Commonwealth level: www.tourismtasmania.com.au/industry/grants
DEVELOPING YOUR BUSINESS FURTHER
For new tourism operations or existing operators that wish to further develop/enhance their business the following site has been developed to provide information on delivering visitor experiences:www.tourismtasmania.com.au/industry/experiences
RELATIONSHIP DEVELOPMENT
Tourism Tasmania works closely with the local tourism associations (LTA’s). You are encouraged to contact your LTA to benefi t from their relationships, contacts and networks including their coordinated marketing actions.
TOURISM NEWS
Tourism Tasmania also publish an online newsletterwww.tourismtasmania.com.au/talk
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TOURISM INDUSTRY COUNCIL OF TASMANIAThe mission of TICT is to provide a strategic direction and united voice for the sustainable development and growth of the Tasmanian tourism industry.
TICT’s core roles are to:
Be the peak body that represents and acts for the Tasmanian tourism industry;
Lobby all levels of government as the united voice of the industry;
Provide strategic direction, policies and leadership on key issues facing the tourism industry and advocate these policies to the Government and other relevant stakeholders;
Monitor the performance of the industry and be a watchdog on the role of Government, Tourism Tasmania and other public bodies in tourism;
Continue to develop and implement the Tourism Accreditation Program; and
Administer the Tasmanian Tourism Awards and Tasmanian Tourism Conference on behalf of the industry.
POSTAL ADDRESS
GPO Box 2158Hobart, Tasmania 7001
TELEPHONE
6224 1930
FACSIMILE
6224 2471
WEBSITE
www.tict.com.au
CONTACTS
Luke [email protected]
Cameron WardIndustry Services Offi [email protected]
Jan HortonOffi ce [email protected]
Cassandra SmithIndustry Services [email protected]
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BUSINESS EVENTS TASMANIAAs Tasmania’s peak marketing body for business events, their role is to market Tasmania as a destination of choice for business events and to provide free assistance and advice to event planners considering hosting their next event in Tasmania.
STREET ADDRESS
Level 3, 18 Elizabeth StreetHobart, Tasmania 7000
POSTAL ADDRESS
GPO Box 237Hobart, Tasmania 7001
TELEPHONE
6224 6852
FACSIMILE
6223 8321
CONTACTS
Stuart [email protected]
Claire HarringtonDirector of [email protected]
Claire McLarenMarketing & Communications [email protected]
Sarah ThomasBusiness Development [email protected]
Krystal AndersonBusiness Development [email protected]
Steely PretymanAdministration & Business Development [email protected]
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ARTS TASMANIA
STREET ADDRESS
Cradle Coast Authority Offi ces30 Marine Terrace,Burnie, Tasmania 7320
POSTAL ADDRESS
PO Box 338Burnie, Tasmania 7320
TELEPHONE
6431 6285
FACSIMILE
6431 7014
CONTACT
Josie Hurst North West Program Offi [email protected]
(arts@work)
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Arts Tasmania is responsible for policy, planning, strategic development and funding of the arts in Tasmania. Arts Tasmania strives for a progressive, supportive and fl exible partnership with the arts industry by facilitating, advocating and enabling creativity, innovation, cultural experience and quality arts practice in the state.
Arts@work is the industry development unit of Arts Tasmania. Its brief is to increase the capacity of the arts sector and the viability of a career in the arts in Tasmania which it does through a range of strategic initiatives and programs.
Arts Tasmania is a division of the Department of Economic Development, Tourism and the Arts.
EVENTS TASMANIAEvents Tasmania provides funding support to events held in Tasmania and also advice and assistance to event organisers in planning and developing their event or festival.
Our Major Events funding program supports a range of high profi le events and festivals. The Events Tasmania Grant Program supports a wide portfolio of events including national championships, special interest, touring and community events.
Our Event Development Program is delivered through one-on-one consultations, workshops forums and webinars where we work with events to develop their capabilities and through their event deliver high level benefi ts to the state.
POSTAL ADDRESS
GPO Box 399Hobart, Tasmania 7001
STREET ADDRESS
Level 3, 22 Elizabeth StreetHobart, Tasmania 7000
TELEPHONE
6237 6431
FACSIMILE
6233 5800
CONTACT
Manager – Event Development Charles Bracewell [email protected] T 6237 6434F 6233 5800
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BUSINESS PLANNING
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DEPARTMENT OF ECONOMIC DEVELOPMENT, TOURISM AND THE ARTS
Business Point is a fast, free and confi dential telephone information and referral service for people starting and operating a business in Tasmania. This service is funded by the Department of Economic Development, Tourism and the Arts. Business Point can provide you with assistance and information to:
Start your business
Market your business
Increase and manage business growth
Improve effi ciency and productivity
Access business licences
Access government programs
TELEPHONE
1800 440 026
WEBSITE
www.businesspoint.tas.gov.au
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Business Point
Our small business advisory service delivers information and advice to the small and micro business sectors. Sponsored by both the Australian and State governments, Business & Employment provide these services at no cost to both existing small business operators and clients investigating opening a new small business or purchasing an existing business. From the Bass Strait Islands to Hobart, from Penguin to Scottsdale, we have the staff and programs to assist you to research, start up and grow your business.
ADDRESS
45 Best Street Devonport 7310
TELEPHONE
6422 7777
CONTACTS
Shelley Aherne M 0439 338 [email protected]
Peter WilliamsM 0408 005 [email protected]
TRAINING OPTIONS
solutions.businessandemployment.biz/events/
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Business and Employment
Braddon Business Centre Inc. provides free business information and advisory services to new and existing businesses in the Burnie, Waratah-Wynyard, West Coast and Circular Head municipalities under the Tasmanian Government’s Enterprise Centres Program. The Centre also regularly delivers low-cost services through federally funded small business programs. Braddon Business Centre has local advisors based in Burnie, Circular Head and on the West Coast who provide information and advice to those looking to start up a new business, purchase or tackle a problem or opportunity within an existing business.
ADDRESS
Suite 4/26 Wilmot StreetBurnie, Tasmania 7320
TELEPHONE
6431 9449
CONTACTS
Warren Moore (Burnie)Melissa Coffey (Burnie)Megan Popowski (Circular Head)Briony Chilcott (West Coast)
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Braddon Business Centre Inc.
BUSINESS ORGANISATIONS
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Our mission is to be an energising and vitalising force in the community. We seek to unite all the industrial, commercial and government interests for the purpose of supporting those activities which are broader than any single business or industry but which promotes the well being of the Devonport community as a whole.
The Chamber is a “Clearing House” for ideas and is intended to be a working forum for the development of the city and its surrounding region.
Devonport Chamber of Commerce
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Provides Burnie, and the coastal region, with a voice to advance and protect the commercial, development and economic interests of Burnie.
WEBSITE
www.bcci.net.au
CONTACT
Andrew BarryM 0438 140 [email protected]
Burnie Chamber of Commerce
STREET ADDRESS
1st Floor, Bass HouseCrn Best and Edward StreetsDevonport, Tasmania 7310
POSTAL ADDRESS
PO Box 301 Devonport, Tasmania 7310
TELEPHONE
6420 7585
FACSIMILE
6420 7586
WEBSITE
www.dcci.org.au
CONTACT
President: Eric MobbsSecretary: Alice Vernon
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The basic object for which the Company is established is to provide leadership and assistance for business in Tasmania by:
Shaping sustainable and profi table social, economic and environmental conditions;
Advocating and promoting the policies developed by the Company and addressing contemporary business issues in public forums; and
Providing relevant business services to Members and the broader business community.
STREET ADDRESS Northern Offi ce
Old Post Offi ce68-72 Cameron Street Launceston, Tasmania 7250
POSTAL ADDRESS Northern Offi ce
PO Box 1490 Launceston, Tasmania 7250
TELEPHONE
6331 1144
FACSIMILE
6334 6400
Tasmanian Chamber of Commerce
Your representative voice in the Central Coast Municipality.
ADDRESS
PO Box 300 Ulverstone, Tasmania 7315
TELEPHONE
0419 361 110 or 6435 4282
Central Coast Chamber of Commerce and Industry Inc
TRAINING ORGANISATIONS
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Support for apprenticeships and traineeships. JobNet provides employers and employees with information and support in assistance with paper work, Australian Government incentives, free service, ongoing assistance and industry subsidies.
JobNet Tasmania
TELEPHONE
1300 367 776
headoffi [email protected]
WEBSITE
www.jobnet.org.au
The Polytechnic will assist you in getting the skills and knowledge you need so you can have the future you want.
Thinking about starting a career, changing your career or upgrading your skills? They can help.
Polytechnic is not just for students who have fi nished year 10, but for all Tasmanians who want to learn and get a qualifi cation.
Polytechnic
TELEPHONE
1300 655 307
DEVONPORT CAMPUS
20–36 Valley Road, Devonport 7310
BURNIE CAMPUS
41–43 Mooreville Road, Burnie 7320
SMITHTON
13 Montagu Road, Smithton 7330
WEBSITE
www.polytechnic.tas.gov.au
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Your way forward... choose from fi ve full degrees or make a start on many other courses offered through the University of Tasmania, Cradle Coast campus, located at Burnie on the North West Coast.
University of Tasmania – Cradle Coast Campus
TELEPHONE
6430 4949
NDA services include computer training including how to develop a website for your business and how to get online, business skills training, traineeships and qualifi cations including tourism, group training, software development and training room hire. The company has training centres in Hobart, Launceston, and Devonport and is 100% Tasmanian-owned.
NDA Tasmania
ADDRESS
The Roberts Building23 Stewart StreetDevonport, 7310
TELEPHONE
1300 765 736
We deliver training for entire qualifi cations and customised skills sets. We train in more than 30 industry sectors and deliver in excess of 700 training products. Our training is delivered according to our clients’ business goals and locations.
The Skills Institute
TELEPHONE
1300 362 175
WEBSITE
www.skillsinstitute.com.au
LOCALGOVERNMENT
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Latrobe Council
STREET ADDRESS
170 Gilbert StreetLatrobe 7307
POSTAL ADDRESS
PO Box 63, Latrobe 7307
TELEPHONE
6421 4650
FACSIMILE
6426 2121
WEBSITE
www.latrobe.tas.gov.au
CONTACTS
General ManagerGerald Monson
Community Development Offi cer Michelle [email protected]
Tourism Development Offi cerVicki Saunders [email protected]
Visitor Information CentreManager: Noelene [email protected] 6421 4699
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Devonport City Council
STREET ADDRESS
44-48 Best StreetDevonport, 7310
POSTAL ADDRESS
PO Box 604Devonport, Tasmania 7310
TELEPHONE
6424 0511
WEBSITE
www.devonport.tas.gov.au www.devonporttasmania.travel
CONTACTS
General ManagerIan McCallum
Assistant General Manager Customers and CommunityEvonne Ewins
Assistant General Manager Technical and FinanceMatthew Atkins
Manager Marketing, Tourism and RecreationStuart [email protected]
Devonport Visitor CentreContact: Anne-Maree Snell 92 Formby Road, Devonport 7310T 6424 4466F 6424 [email protected] [email protected]
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Central Coast Council
ADDRESS
19 King Edward StreetUlverstone, Tasmania 7315
TELEPHONE
6429 8900
FACSIMILE
6425 1224
CONTACTS
General ManagerSandra Ayton
Planning and DevelopmentDirector Development and Regulatory ServicesMichael StrettonT 6429 [email protected]
Community DevelopmentDirector Corporate and Community ServicesCor Vander VlistT 6429 8920 [email protected]
Tourism Development Coordinator Ulverstone Visitor Information CentreSusanne ClearT 6425 [email protected]
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Burnie City Council
STREET ADDRESS
80 Wilson StreetBurnie, Tasmania 7320
POSTAL ADDRESS
PO Box 973Burnie, Tasmania 7320
TELEPHONE
6430 5700
FACSIMILE
6431 3896
WEBSITES
www.discoverburnie.netwww.burnie.net
CONTACTS
General ManagerPaul Arnold
Director Corporate and Business ServicesAndrew WardlawT 6430 5735M 0408 766 [email protected]
Director of Land and Environmental ServicesPatrick [email protected]
Director Community and Economic DevelopmentRodney GreeneT 6430 5715M 0428 171 [email protected]
Community Development Offi cerAllison DaleyT 6430 [email protected]
Makers’ Workshop DirectorJenny CoxT 6430 [email protected]
Tourism Marketing and Events ManagerJenny CoxT 6430 [email protected]
Burnie Sports and EventsExecutive Offi cerBrett WhiteleyT 6430 5858M 0458 346 [email protected]
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Waratah-Wynyard Council
STREET ADDRESS
21 Saunders StreetWynyard 7325
POSTAL ADDRESS
PO Box 168Wynyard, Tasmania 7325
TELEPHONE
6443 8333
WEBSITE
www.warwyn.tas.gov.au
CONTACTS
General ManagerGreg Winton
Assistant General Manager Tracey BradleyT 6443 [email protected]
Planning and DevelopmentExecutive Manager Development ServicesPaddy Kennedy T 6443 [email protected]
Community Development Offi cerRichard Muir-Wilson T 6443 8363 [email protected]
Visitor Information CentreT 6443 [email protected]
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Circular Head Council
ADDRESS
PO Box 348Smithton, Tasmania 7330
TELEPHONE
6452 4800
FACSIMILE
6452 4861
CONTACTS
General Manager Greg Winton
Assistant General ManagerTony [email protected] 6452 4800
Planning Offi cerGeorge [email protected] T 6452 4840
Circular Head Tourism AssociationPresident: John DabnerT 6452 2755
Visitor Information CentreManager: Jason Clare T 6458 [email protected]@stanley.com.au
Circular Head Progress Group Inc.President: Heather WoodwardM 0408 143 754
Project Offi cer: Sue PopowskiM 0448 484 [email protected]
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West Coast Council
STREET ADDRESS
11 Sticht StreetQueenstown, Tasmania 7467
POSTAL ADDRESS
PO Box 63Queenstown, Tasmania 7467
TELEPHONE
6471 4700
FACSIMILE
6471 4720
WEBSITE
www.westcoast.tas.gov.au
CONTACTS
General Manager TBC
Building and Planning Offi cerKellie KeatingM 0400 934 139T 6471 [email protected]
Tourism and Community Liaison Offi cerNaomi MillerM 0408 120 831T 6471 [email protected]
West Coast Visitor Information CentreManager: Naomi MillerM 0408 120 831T 6471 [email protected] www.westernwilderness.com.au
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Kentish Council
STREET ADDRESS
69 High StreetSheffi eld, Tasmania 7306
POSTAL ADDRESS
PO Box 63Sheffi eld, Tasmania 7306
TELEPHONE
6491 2500
FACSIMILE
6491 1659
WEBSITE
www.kentish.tas.gov.au
CONTACTS
General Manager Gerald Monson
Planning and DevelopmentRobyn Barwick T 6491 2500 [email protected]
Community DevelopmentDarrin Cunningham T 6491 2500M 0419 544 779 [email protected]
Tourism Development Offi cerVicki SaundersT 6491 [email protected]
Kentish Visitor Information CentreCoordinator: Sharon Jewell T 6491 1036 [email protected] [email protected]
Sheffi eld IncChairman: Graeme InderT 0488 540 487
Secretary: Sally PetersonT 6491 1061info@sheffi eldtasmania.com.au
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King Island Council
ADDRESS
PO Box 147Currie, Tasmania 7256
TELEPHONE
6462 9000
FACSIMILE
6462 1313
WEBSITE
www.kingisland.tas.gov.au
CONTACTS
General ManagerMark Goode
Economic Development Offi cerJennifer Thorn T 6462 [email protected]
Planning and DevelopmentT 6462 1177
King Island Tourism Administration/Public Relations Offi cerTerri CarrT 6462 1355T 1800 645 [email protected]
King Island Tourism IncorporatedPresidentSally MarsdenT 1800 645 [email protected]
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TOURISM ORGANISATIONS
LOCAL TOURISM ASSOCIATIONSBURNIE TOURISM ASSOCIATION
Allan [email protected] T 6435 7404
CIRCULAR HEAD TOURISM ASSOCIATION
John [email protected] 6452 2755
KENTISH COUNCIL TOURISM COMMITTEE
Chairperson TBC
CRADLE MOUNTAIN TOURISM ASSOCIATION
Leigh [email protected] T 6492 2100
KING ISLAND TOURISM ASSOCIATION
Sally MarsdenPresident [email protected] T 6462 1924M 0429 621 180
CAVES TO CANYON TOURISM ASSOCIATION INC
Howard [email protected] T 6425 5854
WARATAH WYNYARD TOURISM ADVISORY GROUP
Chairperson TBC
LATROBE AND PORT SORELL TOURISM ASSOCIATION
Keith [email protected] T 6428 7580
PROJECT QUEENSTOWN (TOURISM SUB-COMMITTEE)
Travis [email protected] 6228 4287
DEVONPORT TOURIST ASSOCIATION (STEERING COMM)
Kim RobinsonChairpersonPO Box 32, Devonport, Tasmania 731015 King Street, Devonport, Tasmania [email protected] T 6424 9300F 6423 5086M 0409 839 919
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TASMANIAN VISITOR INFORMATION NETWORK (TVIN)TAS. TRAVEL & INFORMATION CENTRE DEVONPORT
Preferred name to be used in all publications:DEVONPORT VISITOR CENTRE
92 Formby Road, Devonport 7310
Contact: Anne-Maree Snell
T 6424 4466F 6424 [email protected] [email protected] www.devonporttasmania.travel
KENTISH VISITOR INFORMATION CENTRE
Preferred name to be used in all publications:SHEFFIELD VISITOR INFORMATION CENTRE
5 Pioneer Crescent, Sheffi eld 7306
Contact: Sharon Jewell - Coordinator
T 6491 [email protected] [email protected] www.sheffi eldcradleinfo.com
STANLEY VISITOR CENTRE
Preferred name to be used in all publications:STANLEY VISITOR CENTRE
45 Main Road, Stanley 7331
Contact: Sarah Chatwin
T 6458 1330 F 6458 [email protected] [email protected] www.stanley.com.au
WEST COAST VISITOR INFORMATION CENTRE
Preferred name to be used in all publications:WEST COAST VISITOR INFORMATION CENTRE
The Esplanade, Strahan 7468PO Box 63, Queenstown 7467
Contact: Naomi MillerCommunity Liaison and Tourism Offi cer
T 6472 6800 F 6472 6801 F 6471 [email protected] www.westernwilderness.com.au
WONDERS OF WYNYARD incorporating the Wynyard Visitor Centre
Preferred name to be used in all publications:WONDERS OF WYNYARD & WYNYARD VISITOR CENTRE
8 Exhibition LinkPO Box 168, Wynyard 7325
T 6443 8330 F 6443 [email protected] www.wowtas.com.au
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MAKERS’ WORKSHOP
Preferred name to be used in all publications:MAKERS’ WORKSHOP
2 Bass Highway, Burnie 7320
Contact: Louise Grundy - Coordinator
T 6430 5831F 6431 [email protected]@burnie.netwww.discoverburnie.net
ULVERSTONE VISITOR INFORMATION CENTRE
Preferred name to be used in all publications:ULVERSTONE VISITOR INFORMATION CENTRE
13-15 Alexandra Road, Ulverstone 7315
Contact: Susanne Clear
T 6425 2839F 6425 [email protected] [email protected] www.coasttocanyon.com.au
LATROBE VISITOR INFORMATION CENTRE
Preferred name to be used in all publications:LATROBE VISITOR INFORMATION CENTRE
River Road, Bells Parade, Latrobe 7307
Contact: Noelene Hedditch
T 6421 4699F 6426 [email protected] [email protected] www.latrobetasmania.com.au
TASMANIAN VISITOR INFORMATION NETWORK (TVIN) cont.
