2005employee insert january 2005 v7, n1

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Project BEST: SRM and IM

Gwinnett County is in the process of launching a new resource plan-ning system: Project BEST (Busi-ness Excellence through Systems Technology). Project BEST is an Enterprise Resource Planning sys-tem that Gwinnett County employ-ees will use to support various functions of the County govern-ment: finance and budgeting, human resources, customer relationship management, and utility billing.

SRM stands for Supplier Relation-ship Management. It is the “slice” of SAP that will change how items are procured for the County. Rather than writing requisitions, County employees will create shopping

carts and shop in catalogs in a way that is similar to shopping on the Internet. SRM procurement will be user-friendly and will feature real-time data and improved processes. In addition, SRM will allow suppliers to register their companies online and submit bids and invoices on-line. All submissions will be reviewed and approved by County person-nel. The new SRM procedures will make it easier for outside compa-nies to do business with Gwinnett County. Some processes will change as a result of Project BEST, but the ma-jority of the changes have been

What’s your New Year’s resolution?

New Year’s resolutions can be hard to keep. As you work to sweat off those holiday pounds, can a bad habit, or learn a new skill this year, remember these tips to help you through the rough patches.

• Set specific goals and timelines to help maintain motivation and to keep you on task

• Don’t let one “slip-up” discour-age you or cause you to give up your resolution entirely; allow room for mistakes

• Partner up with a friend and hold each other accountable

for sticking to this year’s New Year’s resolution

Try some of these resolutions this year to get ahead in your career.

• Take some classes relevant to your field or look for trade pub-lications or Internet groups that can help you master new infor-mation and skills

• Join a trade association

• Expand your “network” connec-tions by having lunch with some-one new in your organization or field ...continued on Chat Room page 7

focused on providing a more effi-cient and instantaneous process, improving services to customers, employees, and suppliers. Inventory Management (IM) is another piece of SAP that will allow all departments to easily account for inventory items. Employees will have an instant view of inventory to define automatic reordering levels for their inventory, and de-partments will be able to better forecast and plan for future needs. Project BEST will be implemented using a phased approach and should be completed by March 2006.

• Eat right, exercise, and get enough sleep

• Take some time to clean and organize your work space

Read what some of your cowork-ers will be tackling during the new year.

To be a better person in all that I do and focus more on just taking one day at a time.

– Wanda Cain, Support Services

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Human Resources

Benefits Express

Gwinnett Safety

Awards and Honors

Employee ServiceAnniversaries

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Class Registration To register for a course, complete a regis-tration form and send it through interoffice mail to the Career Development and Learning Center, Gwinnett County Government Annex, or fax it to 678.377.4336. You may download the form online at http://employee.co.gwinnett.ga.us/classes_h-r.htm. Re-member to get your supervisor’s approval before registering for the program (required).

Cancellation Policy To cancel a registration, call 678.377.4337.

Unless otherwise noted, all classes take place in the Career Devel-opment and Learning Center.

January 5 10:30am – 3:30pm NEW! Just My Type: The Personality GameLearn about four personality dimensions: extraversion/introversion, sensing/intuition, thinking/feeling, and judging/perceiving. Participants can discuss how behavior preferences impact their relationships and how to work more effectively with different personality types.

January 11 8:30am – 12:30pmNEW! Building a Collaborative Relationship With Your PeersParticipants will learn to identify and analyze the importance of peer relationships in the workplace and begin to understand how main-taining constructive, collaborative relationships with peers can impact their ability to successfully complete a job.

January 14 10:30am – 3:30pm NEW! Customer Service: You’re in Control! How to Handle Difficult CustomersLearn how to calm an angry customer step-by-step, how to change negative instances into positive ones, and how to speak helpfully on the telephone.

January 21, 28; February 4, 11, 18, 25; March 4 8:30am – 12:30pm7 Habits of Highly Effective People

January 25 8:30am – 12:30pmNEW! Team Effectiveness ProfileThis course focuses on the five categories of team effectiveness: mission, vision and goals, team roles, operating processes, interper-sonal relationships, and inter-team relationships.

January 27 8:30am – 12:30pmFMLA: What is it? Who can use it? How to record it?This course is designed to inform participants of the legal responsi-bilities of the Family and Medical Leave Act (FMLA) that Gwinnett County must provide employees.

January 28 8:30am – 4:30pmNEW! Facilitate Like a Pro Learn the skills you need to help people work together in groups or teams to achieve their goals.

February 8 10:00am – noonNEW! BAFA BAFAThis interactive course will create a situation for participants to ex-plore and experience the impact that culture has on the way we perceive and treat others.

February 15, 17, 22, 24; March 1, 3, 8, 10, 15, 17, 22, 29, 31, April 5, 7 8:00am – 10:00amSpanish Level IThis course is designed for individuals who have little to no previous exposure to learning a foreign language.

February 15 8:30am – 4:30pmNEW! Connecting With Others: Listening and Speaking (Part I)This course presents a listening approach that balances the demands of getting information you need with awareness that every interac-tion is an opportunity to cement solid work relationships with others.

February 17 8:30am – 4:30pmNEW! Connecting With Others: Listening and Speaking (Part II)Speaking clearly, concisely, and convincingly is important in today’s fast-paced work environment. Participants will learn to organize and deliver ideas in a way that will get results in the work place.

February 22 10:00am – 3:00pmNEW! Whale DoneParticipants will learn to improve work relationships in order to become more productive and to achieve better results. Clear, easy-to-use approaches will help participants discover that positive rela-tionships with coworkers will enable them to make more effective choices in the workplace.

JANUARY

Staff Contact Information

Department of Human ResourcesOrganizational Development Section

Tina Woodard, PHR • Section Manager678.377.4333

Beverly McLee678.377.4331

Career Development and Learning Center Gwinnett Government Annex

750 S. Perry St., Suite 250 Lawrenceville, GA 30045

Fax: 678.377.4336

Jerry Kelly678.377.4332

Floss Raheem678.377.4337

FEBRUARY

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$ave Discounts

Subway (Pike St/Hwy 120 location only) Fridays $3.99 (6" Sub Combo Meal)Wings Landing Monday – Friday 10 – 15% off

Flippers Peachtree Cinema 8: Buy 1 ticket, get 1 ticket free (same show and time only)

Gwinnett County Night with the Hawks: December 11 vs. Jersey Nets, December 28 vs. Cleveland Cavaliers (contact Yolanda Tates at 404.827.5993)

Gwinnett Gladiators: Game pack available

Bowling, Disney on Ice, Sam’s Club, and Vacation packages available as offers occur

Ringling Bros. and Barnum & Bailey Circus: (call HR for details) February 17 – 27

Johnanna Weathers at 770.822.7914 for information. Don’t forget, discount infor-mation is located in Human Resources for your use.

April: Alcohol Awareness MonthEmployee Relations section offers training

opportunities

The Department of Human Resources’ Employee Relations Section wants to keep you informed about policies and procedures through training that may affect or enhance your supervisory ability.

Training is offered in the following formats:

• Small group, supervisor, or mandatory training– This will include special topic training

• Department policy training– Tailoring policy training with the indi-

vidual department in mind, enhanc-ing the departments’ awareness of County and department policies and procedures

• Regular monthly training sessions.

January 20 8:30am – 11:00am

and 1:00pm – 3:30pm

GJAC Conference Room AUnderstanding Unlawful

Harassment in the Workplace

January 278:30am – noon

GJAC Conference Room CFMLA: What is it? Who can use it?

How to record it?

February 178:30am – noon

and 1:00pm – 3:00pm

GJAC Conference Room AA Fundamental Look at the Merit Rules

and the County Administrator Policy: A Review of the New Changes

March 248:30am – noon

GJAC Conference Room CAmericans With Disabilities Act

Contact Johnanna Weathers, Employee Relations Manager, at 770.822.7914 for details about the training program. To register, call the Organizational Devel-opment section at 678.377.4337.

Charity Spotlight

Partnership Against Domestic Violence (formerly the Council on Battered Women) Partnership Against Domestic Violence be-gan as a volunteer agency in 1975. Today, the agency has more than 40 full- and part-time staff with an administrative office in downtown Atlanta and two 24-hour emer-gency shelters in Fulton and Gwinnett Counties.

The mission of Partnership Against Domes-tic Violence is to support women and their children in their efforts to live violence free. With their vision to eradicate domestic vio-lence in our community, Partnership Against Domestic Violence provides intervention, prevention, and educational services to families and the community. Services in-clude shelter for women and children, legal advocacy, children’s programs, support groups, community outreach, and parent-ing programs.

Each year Partnership Against Domestic Violence programs and services touch more than 15,000 people. Last year they received 14,441 calls to the crisis line, provided shel-ter to 841 battered women and children, enrolled 431 women in the parenting pro-grams, supported 388 children in their re-covery from domestic abuse, and provided a host of community-based services to

1,535 women including legal advocacy, support groups, and transitional services.For additional information on Partnership Against Domestic Violence, visit the Web

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Exit Interview Survey

Retiring? Changing careers? Stop by Human Resources on your way out to complete our exit interview survey. What will the data be used for?

• Reduce turnover within a particular de-partment and within Gwinnett County Government

• Improve the effectiveness of general management practices

• Assist with recruiting efforts

Departments are also encouraged to assist with making exit interview appointments for employees who are leaving the County. Exit interviews last approximately 45 min-utes. Call 770.822.7923, 770.822.7925, or 770.822.7907.

All information gathered by the Department of Human Resources is held in confidence.

FEBRUARY

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Workers’ Compensation Panel of Physicians

site at www.padv.org. The 24-hour Crisis Line number is 404.873.1766.

If you would like to participate in the Coun-ty’s Charitable Contribution program by payroll deduction, pick-up a charity author-ization form in the Human Resources De-partment, or request a form through the interoffice mail. For additional information, or to request a charity payroll deduction authorization form, contact Dee Roberts at 770.822.7923.

Giving is people helping people

The State Board of Workers’ Compensa-tion requires Gwinnett County to provide a list of physicians from which our employ-ees can select if they are injured on the job. The County must maintain a posted panel of physicians that shall consist of at least six non-associated physicians. The physicians selected under this subsection of the panel may arrange for any consulta-tion, referral, and extraordinary or other specialized medical services as the nature of the injury shall require without prior authorization from the State Board. The physicians and groups listed on the panel shall be counted as a separate choice from others listed only if they are not associated with the other physicians and groups listed on the panel. The minimum panel shall in-clude an orthopedic physician, and no more than two physicians shall be from industrial clinics. This panel shall include one minor-ity physician.

The following is a list of physicians that we are requesting for our panel:

Immediate Care

Concentra1900 Riverside ParkwayLawrenceville, GA 30043770.995.1500

Norcross locations6475 Jimmy Carter Blvd., Suite 200Norcross, GA 30093770.242.7744

1905 Beaver Ruin Road, Suite 175Norcross, GA 30071770.662.3996

Physician’s PointeExtended hours – 7 days/week885 Buford DriveLawrenceville, GA 30043770.339.5999

Premier Immediate CareExtended hours – 7 days/weekAfter hours care: 404.435.0942

289 Grayson HighwayLawrenceville, GA 30045678.376.1300

Suwanee location2696 Lawrenceville-Suwanee RoadSuwanee, GA 30024678.376.1300

Orthopedics

Academy Orthopedics4700 Nelson Brogdon Blvd., Suite 240Sugar Hill, GA 30515770.271.9855 Duluth location3540 Duluth Park LaneDuluth, GA 30136770.476.1900

Atlanta Center for Athletes4290 Lawrenceville HighwayLilburn, GA 30047 770.925.7977

Duluth location10680 Medlock Bridge Road, Suite 102 Duluth, GA 30097 770.622.4499

Atlanta Neurosurgical Associates2675 N. Decatur Road, Suite 408Decatur, GA 30033404.292.4612

North Atlanta Hand Surgery500 Medical Center Blvd., Suite 150Lawrenceville, GA 30045770.682.3375

Orthopedic Surgery, P.C500 Medical Center Blvd., Suite 100Lawrenceville, GA 30045770.682.6000

Suwanee location4055 Johns Creek Parkway, Suite ASuwanee, GA 30024678.957.3040

Resurgens 758 Old Norcross Road, Suite 100 Lawrenceville, GA 30045770.962.4300

Snellville location1700 Tree Lane Road, Suite 300Snellville, GA 30078770.979.9903

Southern OrthopedicSpecialists, L.L.C.500 Medical Center Blvd., Suite 210Lawrenceville, GA 30045 770.822.2330

Sports Medicine and Orthopedic Institute of Gwinnett3855 Pleasant Hill Road, Suite 470Duluth, GA 30096770.813.8888

“Be glad of life because it gives you the chance to

love and to work and to play and to look up at the stars.”

– Henry Van Dyke

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Keep colleagues on military duty in your thoughts

As we have been reporting since May 2003, several County employees who are also military reservists have been called upon to support our nation’s efforts overseas. As of press time, five Gwinnett County em-ployees were serving on active duty. If you have a postal or e-mail address for those listed without contact information, please

call Johnanna Weathers in the Department of Human Resources at 770.822.7914.

CorrectionsJohnny R. Brewster, Sr. Corrections Officer

Planning and DevelopmentLuis Polanco, Building/Development In-spection Associate I

Police Department

John T. Bussell, Sr. Police Officer

Keith M. Fennell, Sr. Police Officer

Sheriff’s Department

William Watson, Deputy Sheriff

The 2005 prescription drug benefit is an Open Formulary with a three-tier struc-ture. All prescription drug transactions will fall into one of the following categories:

30-Day Supply Retail

90-Day Supply

Mail Order

Generics $10 $20

Brand Name Formulary

$20 $40

Brand Name Non-Formulary

$35 $70

The list of Formulary drugs was provided in your Open Enrollment package. It is sug-gested that you take this list with you to your doctor visits. If you have any ques-tions, please visit the Eckerd Health Ser-vices Web site at www.ehs.com or call EHS at 1.888.645.9303. You may also call the Benefits Office at 770.822.7927.

EAP: Relax, read a book

Remember to file for your reimbursements from your 2004 Flex Spending Account by March 31, 2005. You must have receipts for services in 2004. Claim forms are avail-able in the Benefits Office, or you can ac-cess the forms through the Benefits Web site, www.gwinnettess.com. Login, click on “download information,” select the form from the dropdown box, and click on “download.”

Attention 2004 flexible spending account participants

January is National Book Month, and fin-ishing a good book is a great way to start the year. Reading is one of the best ways to stay mentally fit and informed. Reading keeps us active. A good novel is a great way to spend time during the winter when the weather outside is less than inviting. It is also a great way to stay current on local events and international occurrences.

Read to your children. Reading to young children promotes language development and contributes to achievement in reading comprehension and overall success in school. Young children who are read aloud to daily are usually more prepared for school.

2005 Prescrip-tion drug benefit: Eckerd Health Services

Reading promotes self-esteem and moti-vates us to learn more. It provides a sense of accomplishment and can also serve to take your mind off of a pressing subject for just a little while.

For more information, please call your EAP at the North Pines Center, 770.449.1111 or go to the Worklife Resources Web site, www.eapworklife.com, and log in using the username “gwinnett” and the password “county.” The sections on health and well-ness may be helpful.

Send completed claims to:

Blue Cross Blue Shield of GeorgiaFlexible Benefits DepartmentP. O. Box 4463Chicago, IL 60680-4463

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Planning and Development receives recognition for tree ordinance handbook

by Ray Bishop, Safety Officer

Flu shots are in short supply, and they are nearly impossible to get if you are not in what is considered a high-risk group. There are things you can do to reduce your chance of getting the flu or a cold even without getting the vaccine.

Viruses cause most illness like colds and the flu. These viruses are usually picked up when an infected person wipes his or her nose and then touches some object (like a door-

knob) leaving the virus deposited on the surface. An unsuspecting person comes along and picks up the virus by touching the door-knob and later rubbing his or her nose where the virus finds a cozy place to multiply.

Any items that are shared with coworkers should be disinfected when possible. There are a number of cleansers that will kill virus-es on phones, keyboards, and copiers. Most of the GJAC restroom sinks have automatic touch-free faucets to help with sanitation. In locations where the touch-free technol-

Simple steps can protect you during flu season

2005 Benefits update

On January 1, 2005, new co-pays, deduct-ibles, and premiums went into effect for the medical HMO and PPO plans. Refer-ence the green booklet you received with your Open Enrollment package for addi-tional details. Be sure to review your first January pay stub to verify that the correct deductions have been taken. BlueCross BlueShield of Georgia and CIGNA Health-Care will be issuing new cards with your updated benefits. HMO members should check their cards for the correct Primary Care Physician. Employees can access their Benefit plan on the Employee Self Service (ESS) Web site, www.gwinnettess.com.

Call Benefits at 770.822.7927 if you have any questions.

ogy is not available, it would be wise to use a paper towel to close the faucet valve af-ter washing your hands and use the paper towel to open the bathroom door on your way out.

Wash your hands frequently during the cold and flu season. It reduces the probability of infection. Use hand lotions to replenish the moisture lost by the frequent hand washing. Have a safe and illness-free winter!

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New laws affect County’s auto insurance New laws that went in to effect on January 1, 2005, will impact Gwinnett County’s auto-mobile insurance coverage. Please contact your department liaison for your new (bright green) card and keep it in the glove com-partment of your assigned vehicle. You can discard the orange card. For more informa-tion or questions, call the Risk Management Division at 770.822.7835.

Gwinnett County has experienced extra-ordinary growth over the past 30 years, and the Buffer, Landscape, and Tree Ordi-nance Handbook – created by Gwinnett County Department of Planning and Devel-opment staff – provides an innovative and educational tool to landscaping and tree conservation in this rapidly growing county.

Chairman Hill re-presented the award from the GUFC to Don Jascomb, Director of Plan-ning and Development, and Nancy Roney, Long Range Planning Manager for Planning and Development, at the Board of Commis-sioners meeting on December 8.

The Planning and Development Depart-ment staff prepared the Handbook to assist with the administration of the Buffer, Land-scape, and Tree Ordinance. The handbook will provide the user with the legal inter-pretation in a plain, easy to understand comparative format. No additional monies were spent in designing the document, as existing staff prepared it and provided the graphics. It has been well received by the development community, and recently won recognition from the Georgia Urban Fore-stry Council (GUFC).

Holiday Observance

Don’t forget that all offices, with the excep-tion of those operations required for the comfort and safety of the citizens of Gwin-nett County, will be closed Monday, Janu-ary 17 in observance of Dr. Martin Luther King’s birthday. All offices will resume regu-lar working hours on Tuesday, January 18, 2004.

For a complete listing of the 2005 holiday schedule, see page 8 of this publication.

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JANUARY

1/6 8:00am – 4:00pm CPR/Medic First Aid 1/12 8:15am – 10:00am Back Educa- tion/Injury Prevention 1/12 10:00am – noon Bloodborne Pathogens

1/12 1:30pm – 2:30pm Eye Safety

1/12 2:30pm – 4:30pm Lockout/ Tagout

1/13 8:30am – 10:30am Hearing Loss/ Sound Level Measurements

1/13 1:00pm – 4:00pm Office/Com- puter/Ergo- nomics 1/14 8:15am – 3:15pm Confined Space

FEBRUARY

2/2 8:15am – 11:15am Trench Safety

2/3 8:15am – noon Work Zone Traffic Control

2/3 1:30pm – 5:00pm Safety Aware- ness/Accident Prevention

2/8 7:30am – 2:30pm CDL Defen- sive Driving

2/9 7:30am – noon Flagging Cer- tification

2/11 8:30am – 4:30pm Defensive Driving

Most classes are held at the Gwinnett Justice and Administration Center (GJAC) in Room C of the Conference Center. Please cancel your reservation if you are unable to attend so those on the waiting list have an opportunity. Call 770.822.7835 to sign up for a class.

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by Ray Bishop, Safety Officer

The hot work permit procedure should be used when welding, cutting, brazing, or other hot work is conducted to prevent a fire from starting. A fire can start from a torch that is left burning at the end of the workday or when welding sparks fall and ignite pine straw, paper, or sawdust. Hot work permits provide fire protection.

When hot work needs to be done, a per-mit should be obtained from the supervisor and kept on the work site. The supervisor must approve the work and the permit is notification that the work is being conducted.

Aside from giving permission, the permit dictates what other precautions may need to be taken. In a paper mill, there is wood mulch and paper dust all around; a fire watch may be needed at ground level to keep sparks from starting a fire below. The per-mit also requires that follow-up checks be done at regular intervals after the work is finished to ensure that a fire does not ignite. Also, remember to talk with contractors about what is expected of them when it comes to hot work permits.

Hot work permits can prevent accidental fire

Winter driving can be slippery, dangerous

by Ray Bishop, Safety Officer

Winter driving conditions can be slick, snowy, and icy so our driving habits should change to compensate for the increased risk. Dri-ving slowly and deliberately in wet winter conditions can prevent vehicles from slip-ping and sliding into one another.

Black ice occurs when water re-freezes on asphalt. It is nearly impossible to see until it is too late. Reducing your speed during times when conditions are favorable for black ice is the best way to minimize the damage if you do hit a patch.

In addition to driving slowly, it is important to stay a safe distance from the car in front of and behind you. Staying at a proper dis-tance gives you time to bring your vehicle to a stop if you need to.

Also, be sure to maintain your momentum as you start up snowy hills. Going too slow-ly on the up-slope of an icy or snowy hill can cause your car to lose traction and slowly begin to slide backwards. The best defense for winter driving is to plan ahead. If bad weather threatens, buy groceries and run other necessary errands ahead of time and stay off of the road.

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Not to stand sideways for any full profile pho-tos until I have made at least 25 post-holiday season trips to the YMCA.

– Warren Davis, Gwinnett Magistrate Court

Learn a new skill to further my professional development.

– Mariann Brown, Community Services

Remember the gift of health that I have been given and take better care of it in 2005. I also

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Awards and Honors

Congratulations to Gwinnett County Cor-rections Officer Ben Hendrix. He was elec-ted District 6 County Commissioner for Barrow County.

Congratulations to Steve Watson of the Department of Financial Services. He was named the County’s Project Manager of the Year by Manatron, Inc.

The Department of Public Utilities recently received awards from the Georgia Water and Pollution Control Association for permit and code compliance during 2003.

The Beaver Ruin, Jackson Creek, No Busi-ness Creek, Big Haynes Creek, and Sugar Hill Water Reclamation Facilities received the Platinum Award for the seventh consec-utive year. The Crooked Creek, Yellow River, and Jacks Creek Water Reclamation Facili-ties received the Gold Award. The Lanier Filter Plant received the Platinum Award for five consecutive years of Gold Awards for compliance with the Safe Drinking Water Act and the award for Best Operated Water Plant of the Year.

Beaver Ruin, Jackson Creek, Crooked Creek, No Business Creek, Big Haynes Creek, Jacks Creek, Sugar Hill, and F. Wayne Hill Water Resource Facilities were pre-sented with the Gold Award. Gold Awards are presented to facilities that achieve 100 percent compliance with the National Pol-lutant Discharge Elimination System permits.

Service Anniversaries

5 YearsDistrict Attorney: Peter H. Boehm; Finan-cial Services: Patrick V. McGuirk, David R. Whitlow; Human Resources: Laquina C. Smith, Doris H. Tucker; Planning and Development: William F. Knecht; Police: Natoshia L. Burney, Vivan A. Little; Public Utilities: Constantin Bolof, James B. Jones; Sheriff: Robert E. Chapman, Bruce A. Mit-chell; Solicitor: Karla M. White; Support Services: William B. Rainey, Karen H. Strick-land; Transportation: William J. Simmons

10 YearsClerk of Court: Sheryl D. Livsey; District Attorney: Susan F. Gardner; Planning and Development: Dana L. Baites, George G. Mount; Trial Courts: Eva Y. Gibbs

Awards, Honors, and Service Anniversaries

The 2005 Holiday ScheduleHoliday Date Observed

New Year’s Day Friday, December 31, 2004

Martin Luther King, Jr. Day Monday, January 17, 2005

Memorial Day Monday, May 30, 2005

Independence Day Monday, July 4, 2005

Labor Day Monday, September 5, 2005

Veteran’s Day Friday, November 11, 2005

Thanksgiving Day Thursday, November 24, 2005

Day after Thanksgiving Friday, November 25, 2005

Christmas Day Monday, December 26, 2005

Floating Holidays Date Observed

President’s Day Monday, February 21, 2005

Day before Christmas (½ day) Friday, December 23, 2005

Employee Preference Holiday TBD

15 YearsCounty Administrator: Barbara C. Maddox; District Attorney: Richard W. Hinson; Pub-lic Utilities: Adam V. Minchey, Sandy A. Smith; Recorder’s Court: Cassandra A. Butts, Kimberly M. Everett; Support Ser-vices: Sandra S. Gunter

20 YearsClerk of Court: Nancy B. Owens; Com-munity Services: Wesley T. Abernathy; Fire and Emergency Services: David L. Beaty, David R. Butler, Robin Dejong, Gian C. Mignone; Police: Maria C. Yeager; Public Utilities: Michael D. Ivey, Barry L. Greer; Tax Commissioner: Katherine L. Sherrington; Trial Court: Howard E. Cook

25 YearsDistrict Attorney: Debbie G. Whitley; Fi-nancial Services: Charles R. Queen; Fire and Emergency Services: Robert D. Adam-son; Human Resources: Annette B. Bowen; Fire and Emergency Services: Philip H. Wood; Sheriff: James J. Hogan

30 YearsPolice: Daniel L. Bruno, James C. Nash

resolve to remember that everyday that I come to work, I am here to do my little part to make our society better and hopefully make a posi-tive difference in lives.

– Melissa Black, Risk Management

Remind myself daily to f ilter my words with kindness, and to be thankful for each and every moment with my family.

– Annette Bowen, Human Resources

Stop eating so much junk food, and stop bring-ing it to work so other people don’t have to eat it too.

– ShiQuita Stubblefield, Communications Division

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