CPSU/CSA Learning & Development Guide

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LUNCH & LEARN

Learning & Developmentfor Members and Delegates

Welcome

The CPSU/CSA is committed to providing you with a range of professional development opportunities that are designed to help you make your work life better.

Our courses provide our Members and Delegates with ideas and tools for enhancing skill-sets, improving workplace conditions and morale, and achieving work life balance.

In addition to professional development courses we can also host Lunch & Learn sessions, planning days and agency specific events in the workplace.

As a Member you have access to an additional 5 days of paid Union training leave per year, on top of any provision for PD set by your employer.

I hope that you find a topic of interest and we look forward to working with you to make your work life better, and to build the skills base of a better public service for WA.

Toni Walkington Branch Secretary

Assertive CommunicationsLearn how to communicate more effectively and get your message across without offending others.

Change ManagementIf your agency or department is undergoing a restructure or reorganisation, learn how to manage and influence the change process.

Conflict in the WorkplaceWhat is the difference between conflict and bullying, strategies for coping, and how to make things better.

Guide to Good ManagementLearn about how to get the best out of you and your staff. Discover how to maximise or create your own management skills.

Meeting SkillsEnhance your meeting skills with some tools and tactics to maximise engagement and minimise conflict in meeting situations.

New ParentsOne of our most popular courses for new parents or those with young children. Past guests have included St John and Parenting WA and Centrelink.

Presentation SkillsLearn skills in public speaking, powerpoint and a few 'crowd control' techniques, as well as how to make your presentations friendly and engaging.

Reclassification & Selection CriteriaLearn the difference between work load and work value - the key to understanding how to build a reclassification application.

Courses for Members

Lea McKayBranch President

Toni WalkingtonBranch Secretary

Jo GainesBranch Asst Secretary

RetirementRegister early for this popular course. Includes special guest speakers from GESB, CUA, Centerlink, our Industrial Services Group and all the extras from the Training team.

Understanding Political & Community CampaigningUnderstanding how to identify opportunities to influence, change policy and promote change.

Work/Life BalanceIt isn't a myth - this course will help you to work with your employer to develop supportive work practices and maximise the benefits of flexible work arrangements.

Living Smart Union (LSU)LSU is an environmental and lifestyle education program that helps Members to live more sustainable lives. (This course runs over several weeks with after-hours and weekend options available)

LUNCH & LEARN

With Lunch & Learn we come to you and we bring lunch.

Our training team deliver short lunch-length training sessions for staff.

These sessions are open to all and provide compact versions of some of our more popular courses, often tailored to your specific agency, department or worksite.

Topics range from simple 'Meet the Union' sessions, to more involved sessions, such as Conflict in the Workplace or OSH, to name a couple.

To book Members should use the TRAINING section of the website:

1. Log in at online: www.cpsucsa.org/training

2. Click the blue CONTACT ME button (near the top on the page)

- OR -

Email: training@cpsucsa.org Call: (08) 9323 3800 and ask for training

In addition to specialised 1-day courses, we also offer Delegates development courses (DDC's) run over 3 days. DDC's focus on the basic needs of Delegates and the role they play in the workplace. We offer basic and advanced DDC's in metro and regional locations.

SPECIALISED COURSES: Building a better understandingAdvanced Recruitment SkillsLearn how to retain and support existing Members, and how to build rapport with potential Members.

Advanced Representation SkillsTactics and tools for helping Members and management in with discipline issues, conflict, and dispute resolution.

Resolving Bullying & ConflictLearn how to identify the difference between conflict and bullying, and build skills in resolving issues stemming from workplace bullying.

Understanding Awards & AgreementsLearn how awards and agreements are constructed and why they are enforceable. Understand the difference between State and Federal Agreements and how to read, understand and interpret clauses.

Using OHS as a DelegateLearn how to understand OSH legislation, how to raise issues with management, building links between OSH Reps and Delegates, and resolving issues in your workplace.

Courses for Delegates

choose a course Select a course by clicking the blue course name

proceed to booking Click NEXT and this will take you through the booking process

log in Visit the events page on the website (www.cpsucsa.org/whatson)

Booking onlineBooking your courses online is easy. Simply follow the steps below and the onscreen instructions.

LUNCH & LEARN

To arrange a Lunch & Learn session go to the TRAINING tab on the website and

select the button, or call (08) 9323 3800 and ask for Training.

Alternatively, contact your Delegate or Organiser. You can find out who your Delegate is via the MY PROFILE page of the website (log in required).

Authorised by Toni Walkington | CPSU/CSA | Perth www.cpsucsa.org facebook.com/cpsucsa twitter.com/cpsucsa