CPPSEC3001A Maintain Workplace Safety in the Security Industry - Reading Material

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    CPPSEC3001A

    Maintain workplace safety

    in the security industry

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    Maintain Safety Policy and Procedures Awareness withinthe Workplace

    OHS Policies and Procedures Knowledge and Compliance

    Knowing where your employers OHS policies and procedures are kept is one thing, but do

    you know what is in them and do you ensure that you comply with the requirements at all

    times?

    Safety is the number one priority underlining all security work, and it stands to reason that

    you need to be able to work safely at all times and contribute to OHS issues in a positive

    manner and encourage others in your workplace to do the same.

    Everyone is responsible for maintaining a safe working environment. The Worker Health and

    Safety Legislation and equivalent federal legislation imposes responsibilities on each person

    at the workplace and sets out the requirements for injury and dangerous occurrences,reporting, codes of practice and administration of the requirements of the Act.

    Organisational policy and procedures are

    written to reflect the requirements of the Act.

    Therefore, the safe working procedures

    need to be fully understood and followed to

    the letter by all within the workplace.

    Worker Health and Safety Legislation and

    Guidelines outlines responsibilities that each

    person has to comply with in regards to OHSin the workplace and the possible financial

    costs and criminal charges that may be

    taken against not only companies but

    individuals who breach these legislative

    requirements.

    This means that you personally could be

    held to account for any of your own actions

    that directly or indirectly through any act or

    failure to act that results in injury or loss inbreach of OHS laws.

    To avoid being placed in this situation it is vital that you know and comply with all OHS

    policies, procedures and legislation that you are required to adhere with in your workplace.

    This could be achieved by locating, reading and following all OHS policies,

    procedures and safe work instructions; and ensuring that you actively participate in

    the reporting and documenting of all real and potential risks or hazards you come

    across in the workplace using your organisations internal reporting systems.

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    Maintaining Awareness Communicating the OHS Message

    The Act applies to all work places and therefore to all employers and employees. It is

    designed to provide a broad and flexible framework involving employers and their

    associations, and employees and their unions in achieving a safe work place.

    According to the Act, employees must be involved in all decisions affecting their own health

    and safety. Members of a work group are required to participate in the development of the

    policy and procedures at their workplace. This includes monitoring and improving the

    policies, procedures and work place practices within the organisations OHS systems.

    The duty of employers is to protect the health and safety of employees in the workplace.

    They are required to provide a safe and healthy working environment. Employers are also

    required to ensure that all reasonably practicable steps are taken to protect people at or near

    the workplace from health and safety risks.

    This requires each company to have in place policies,procedures and safe work practices that protect the

    visitors to the workplace in addition to their employees.

    The duty of employees is to act responsibly and perform

    their work according to OHS legislation and their

    employers OHS policies and procedures. They are also

    required to take reasonable care to protect their own

    and others health and safety at work.

    This means that security staff has a responsibility for the health and safety of each other as

    well as any visitors to or even clients in the workplace. Part of this responsibility is to also

    communicate OHS awareness and its importance and this can be achieved by using

    effective communication skills and appropriate interpersonal techniques.

    This could be achieved by the reporting and documenting of all risks, making

    recommendations to supervisors and management about improvements to safe

    working practices / policies or contributing by assisting in the maintaining of

    awareness of other workers within the workplace in the organisations OHS systems

    and practices.

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    Monitor Security Risk Control Procedures

    Controlling Security Risks

    Employers within any industry have what is termed a Duty of Care. A duty of care is a legal

    responsibility owed by one person to another at common law. OHS legislation and

    organisational policy and procedures are designed to ensure that employers, employees,

    contractors, suppliers and others observe their common law duties in protecting people at

    work and within the workplace.

    The Security Industry is somewhat unique in that it actively uses security risk controls to

    manage potentially negative duty of care incidents that could occur at any time. This is one

    of the main reasons why it is important to have a working knowledge of your OHS

    requirements relevant to your workplace; not only so you are safe, but others around you are

    also safe.

    To give an example;

    Many people have Mobile Patrol services perform lock-up and alarm response

    services as a risk control for their business:

    o Depending on what type of business the client has will directly influence

    what OHS considerations or procedures are required to be in place for that

    Mobile Patrol service to be undertaken.

    o You could be patrolling a private residence, an industrial manufacturing site,

    a mining site, a shopping centre or any number of locations.o Each site may have special requirements in how you are to perform the

    actual patrol of the site; you may need to undergo a site induction or

    accreditation to be allowed to enter or work at the site all which need to be

    detailed in your OHS policies, procedures and safe work practices.

    o Some sites may have strict guidelines in how to respond to security risk

    situations, alarms or warning notifications occurring at or coming from the

    site as part of your duties all which need to be detailed in your OHS

    policies, procedures and safe work practices.

    Working contrary to OHS policies and procedures relevant to security risk situations couldpotentially have serious if not fatal consequences. Remember, you could be held liable if you

    cause injury or damage as a result of you failing to comply with OHS obligations within the

    workplace.

    This could be achieved by ensuring that you have read and thoroughly understand

    your OHS policies and procedures relating to security risk situations. If you are

    unsure about what the policies and procedures mean or what you need to do when

    responding; seek assistance from appropriate persons like supervisors or managers

    for clarification.

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    Identifying Inadequacies or Shortfalls in Resources

    Without detailed procedures in the Security industry; you cannot work safely, effectively or

    comply with mandatory OHS laws. Yet just simply having a policy that sits on a shelf and is

    not reviewed or continuously monitored is as bad as having no system at all.

    Any inadequacies or shortfalls in the OHS practices or policies or even resources designed

    to deal with security risk situations or other hazards within the workplace need to be actioned

    promptly by using the appropriate processes outlined within your OHS procedures.

    Changes to client sites / client requirements, work practices or security risk safety issues

    need to be raised promptly with the appropriate persons. Incident reports detailing

    occurrences need to be collated and recorded so they can be factored into any security risk

    control changes designed to meet the subsequent changes to policy, procedure or safe work

    practices relevant to the specific site or workplace in general.

    It is a requirement under OHS legislation to record anddocument all potential hazards and dangerous situations;

    they form part of the continuous improvement cycle of

    OHS. It is everybodys responsibility to report security

    risks, hazards or dangerous events so these can be

    minimised as security reports are a real time source of

    information that can indicate risk or risk potential.

    Employers must ensure that appropriate steps are

    undertaken to rectify the identified real or potential

    problem and take all reasonable steps to minimise the

    risk of it occurring, reducing the future impact should it

    occur again or to completely prevent it from happening

    again in the future.

    In order to do this, any incidents must be documented and this information made available to

    appropriate persons so that all sources of security risks are factored into the creation of

    future policies and procedures. This would also include reports regarding previous or current

    situations where there are insufficient resources to perform the work safely or effectively.

    This could be achieved by ensuring that you record and report to appropriate persons

    all real and potential risks and hazards that you encounter in the workplace. Reports

    should also address issues encountered relating to insufficient or inadequate

    resources to meet OHS requirements or shortfalls in OHS policies and procedures to

    meet changes within the work environment.

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    Support OHS Training

    OHS Inductions Identify the Needs

    As previously mentioned, all employers are required to develop and maintain an OHSsystem. The system must provide policies and procedures for safe work practices and allow

    for effective consultation between employer and employees in maintaining a safe and

    healthy workplace.

    Training in company OHS policies and procedures should

    be a significant component of the organisations induction

    program. A comprehensive induction program should allow

    for the identification of any gaps in OHS training that may

    be required to be provided in order to ensure that

    employees are fully trained to work safely and maintainworkplace safety.

    Those identified gaps should be addressed by relevant

    OHS training as soon as practicable. Any additional training

    required should be organised according to the

    organisations OHS policies and procedures timetables

    related to OHS training throughout the calendar year.

    Any significant changes in process, procedure or the work environment should also be

    addressed through regular OHS updates and relevant required training as it occurs within

    the workplace.

    This could be achieved by actively engaging in OHS training and encouraging others

    to do the same. Seek out opportunities to expand your OHS skills and knowledge by

    attending advanced OHS training.

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    OHS Maintain the Tone, Everyone Wants to Go Home

    Once inducted, each employee has a responsibility to stay abreast of changes to OHS

    policies and procedures and actively contribute to maintaining OHS awareness and

    compliance within the workplace. Opportunities for continued participation in ongoing OHS

    training should be encouraged and organised training arranged based on needs or gapsidentified during the induction process or as the need arises.

    OHS needs to be inclusive and all staff needs to be

    encouraged to participate in the OHS culture of the

    workplace. Many industries have inherent risks and

    hazards, and the Security industry is one of them.

    Assisting team members in maintaining workplace safety

    by encouraging and mentoring them is an effective way

    of limiting the potential for incidents to occur. At the endof the shift, everyone wants to go home.

    Hierarchy of Hazard Controls

    In many cases a range of control methods must be used to control hazards. This means thatvarious strategies to be considered in order of preference. It is known as the hierarchy ofhazard controls.

    The emphasis is on controlling the hazard at the source. This is done by giving preference tothe use of the controls outlined in strategies 1 to 5.

    These types of strategies should be used, where possible, because they treat the risk moreeffectively at the source.

    Whichever methods you use, remember that in each case their effectiveness should bemonitored regularly.

    1. ELIMINATE or try to ensure that hazards are eliminated when new equipment andwork systems are planned for the workplace.

    2. SUBSTITUTE less hazardous materials, equipment or work tasks.

    3. ISOLATE the hazardthrough the use of remote techniques.

    4. ENGINEERING the hazard such as a trolley for lifting heavy loads.

    5. EstablishappropriateADMINISTRATIVE PROCEDURES such as:

    Job rotation to reduce exposure or boredom; or timing the job so that fewerworkers are exposed

    Standing Orders / Policy & Procedures and on-site housekeeping procedures Training on hazards and correct work procedures.

    6. Provide suitable and properly maintained PERSONAL PROTECTIVE EQUIPMENTand training in its use.

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    This is why it is important to understand your policies and procedures thoroughly across all

    aspects of your operational requirements. Certain tasks you may perform will require you to

    be more eyes on when undertaking them given the higher risk rating

    This could be achieved by regularly reviewing your OHS policies and procedures for

    changes that may affect the way you are required to perform your tasks or duties

    safely. Assist others by means of coaching or mentoring and share your OHS

    knowledge and skills to help contribute to the lifting of overall OHS compliance and

    awareness within the workplace.

    Version 1.2 JPR CPPSEC3001A Maintain Workplace Safety in the Security Industry Nov 2011