KG COLLEGE OF ARTS AND SCIENCE, COIMBATORE 35II MBA 2014ORGANISATIONAL DEVELOPMENTCONTINUOUS INTERNAL ASSESMENT I

TIME: 2 HOURS MAX.MARKS: 50 PART A (3 X 5 = 15) ANSWER ALL QUESTIONS

1. a)Discuss the nature and concept of organisational development. (OR) b) Write short notes on client system. 2. a) Briefly explain the historical perspectives of OD. (Or) b) What are the steps involved in the activities developed by Blake Sheperd and Mounton.3. a) Discuss the role of change agent in an organisation. (OR) b) State the differences between client and consultant with examples.

PART B (2 X 10 = 20) ANSWER ANY TWO QUESTIONS

1.Write short notes on a)Structural intervention b) Comprehensive intervention.2. Discuss the major families of OD intervention..3. Briefly explain Bechards confrontaion meeting.

PART C (1 X 15 = 15) COMPULSORY

Imagine that you've brought together the brightest people in your department to solve a problem. You had high hopes for the group, so you feel frustrated when people can't come to a decision. Several factors are holding the group back. To start with, one person is very critical of colleagues' ideas. You suspect that her fault-finding is discouraging others from speaking up. Another has hardly contributed to the sessions at all. When asked for his opinion, he simply agrees with a more dominant colleague. Finally, one group member makes humorous comments at unhelpful times, which upsets the momentum of the discussion. These are classic examples of poor group dynamics, and they can undermine the success of a project, as well as people's morale and engagement. In this article, we'll look at what group dynamics are, and why they matter. We'll then discuss some examples of poor group dynamics, and we'll outline some tools that you can use to deal with them.

KG COLLEGE OF ARTS AND SCIENCE, COIMBATORE 35II MBA 2014HUMAN RESOURCE MANAGEMENTCONTINUOUS INTERNAL ASSESMENT I

TIME: 2 HOURS MAX.MARKS: 50 PART A (3 X 5 = 15) ANSWER ALL QUESTIONS

1. a) Discuss the importance of human resource management. (OR) b) Breifly describe the changing environments of HRM.2. a) Discuss the role of strtegic human resource management. (Or) b) How can the organisations use HRM to attain competitive advantage.3. a) Discuss the role of line and staff functions. (OR) b) Briefly explain the concept of job analysis.

PART B (2 X 10 = 20) ANSWER ANY TWO QUESTIONS

1.What are the techniques of job analysis?2. Discuss the role of a HR manager in an organisation.3.What are the steps involed in recruitment and selection process.

PART C (1 X 15 = 15) COMPULSORY

1. What are the guidelines for effective human resource planning?