CPOE Project Management Plan
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Transcript of CPOE Project Management Plan
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Sample HospitalCOE Project Management Plan
Revision Historyeel Section(*) De*cription Date +ut,or /
Comment*
1 All Updated plan per work team feedback 0!"!0# Project Manager
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Sample HospitalCOE Project Management Plan
'iming of software and .endor a.ailabilit+
'imel+ implementation of all prere:)isite mod)les and components
4efined and managed scope
User acceptance and training
P(+sician participation
Commitment and participation of p(+sicians; n)rses; and ancillar+ department delegates
'imel+ appro.al of online content and new processes
)p t(ro)g(
prod)cti.e )se of t(e s+stema/ Clearl+ defined project scopeb/ Project organi*ation incl)ding roles and responsibilitiesc/ Project goalsd/ 6dentification of Ass)mption; Constraints; iskse/ Project sc(ed)le and milestones
Clearl+ identif+ and comm)nicate t(e project scope; sc(ed)le; roles B responsibilities; comm)nication
plan; risks; iss)es; stat)s; deli.erables; milestones; and stat)s
Manage project scope c(anges; risks; and iss)es
?acilitate project comm)nications between project team members and stake(olders
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Sample HospitalCOE Project Management Plan
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Sample HospitalCOE Project Management Plan
+**umption*# Con*traint*# 0i*-*
+**umption*
1/ '(e core implementation team will consist of ke+ reso)rces from Sample Hospital; CPOE Dendor; andCare'ec( Sol)tions/ '(is team will collaborate in order to coordinate t(e project acti.ities between t(eir
organi*ations// '(e client will (a.e necessar+ dedicated reso)rces as o)tlined below to implement t(e s+stem/ '(is
incl)des2a/ P(+sician C(ampion ,/% 5 1/0 fte-b/ Client Project Manager ,/% 5 1/0 fte-c/
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Sample HospitalCOE Project Management Plan
CPOE Dendor Project Manager
Suggested Resources:'=4
Project Involvement: '(e CPOE Dendor project manager is responsible for planning and coordinating t(eo.erall acti.it+ of t(e CPOE Dendor responsibilities for t(e project/ '(e CPOE Dendor Project Manager will
pro.ide direction to ot(er CPOE Dendor reso)rces t(at are needed to implement; operate; and s)pport COE andot(er related software and (ardware components/
Project Responsibilities:
Pro.ide CPOE Dendor prod)ct e9pertise to t(e project team
Cond)ct site assessment in order to establis( t(e project plan and recommendations
Coordinate deli.er+ and installation of all CPOE Dendor software and (ardware components
Fork wit( t(e client project manager and client coordinator to de.elop t(e project plan and sc(ed)le
Fork wit( t(e client project manager and client coordinator to establis( reso)rce roles and responsibilities
Coordinate and report )pon t(e progress of all acti.it+ assigned to CPOE Dendor reso)rces
Pro.ide demonstrations of t(e s+stem to clients
Coordinate ed)cation ser.ices for SAMPE HOSP6'A de.elopment staff ecommend tec(nicalen.ironment set)p for all necessar+ components
e.iew client work flow processes
Coordinate s+stem interface de.elopment
Pro.ide testing g)idelinesG assist wit( testing preparation and iss)e resol)tion
Cond)ct a)dit to determine readiness of site for go>li.e
Assist in t(e de.elopment of t(e go>li.e plan
6dentif+ and coordinate end )ser training of ke+ personnel
Pro.ide s+stem doc)mentation
Assist in problem and iss)e resol)tion; pro.iding proper escalation as necessar+
Prepare c)stomer personnel to ass)me f)ll responsibilit+ for t(e s+stem after li.e
Client User 3ro)p
Suggested Resources:
All ancillar+ areas affected b+ COE to incl)de b)t not limited to2 P(armac+; adiolog+; ab; e(ab Ser.ices;Emergenc+ 4epartment; Admitting!egistration; espirator+ '(erap+; Cardiolog+; 4ietar+; 7)alit+ ! iskManagement; Social Fork; Case Management; 4isc(arge Planning; )ser training and s)pport for t(eir area
Assistance in t(e de.elopment and e9ec)tion of end>)ser process c(anges t(at res)lt fromimplementation of COE
4e.elopment of s+stem downtime proced)res for t(eir area
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Sample HospitalCOE Project Management Plan
COE 'raining Coordinator
Project Involvement: '(e primar+ role of t(e COE 'raining Coordinator is to coordinate all aspects of end>)sered)cation sessions in a .ariet+ of settings and met(ods/ 'raining will be dri.en b+ an o.erall COE training plan/'(e C)stomer Core 'rainer keeps t(e core COE work team informed abo)t t(e progress of )ser ed)cation/
Project Responsibilities:
earn t(e COE application,s- ,CPOE S8S'EM; HE4- in preparation for training ot(ers b+ attending t(ecore trainer sessions
4e.elop initial and ongoing training plan
6dentif+ and de.elop gro)ps of staff to be trained
Coordinate set )p; comm)nication; and sc(ed)ling of training sessions
Prepare )ser training materials for end>)ser training sessions; incorporating departmental proced)res
Cond)ct end>)ser training sessions
E.al)ate t(e )sers )nderstanding of proced)res and determine w(ic( )sers re:)ire additional training
Sc(ed)le follow>)p training as re:)ired
S)pport )ser departments and p(+sicians d)ring go>li.e and post>li.e
Establis( s)per>)ser training sessionsG transition first line s)pport to ke+ personnel
Coordinate s)pport and training wit( Help 4esk
Establis( new emplo+ee training plan and g)idelines
Ot(er e+ eso)rce Areas
6ntegration > 6nterface 4e.elopment 'eam
Suggested Resources:,Care'ec(; Sample Hospital; CPOE Dendor; ot(ers-Project Involvement:'(e integration team is comprised of reso)rces t(at s)pport e9isting Hospital 6nformationS+stems and CPOE Dendor 6/'/ reso)rce t(at s)pport COE related interfaces/ '(is team is responsible fordesigning; config)ring; testing; implementing; and s)pporting all interfaces per H> standards/ 6t is t(eresponsibilit+ of t(is gro)p to translate t(e b)siness re:)irements associated wit( data interfaces into a f)ll+tested s+stem/
Client Help 4esk
Project Involvement:esponsible for )nderstanding operational concepts in order to e9pedite :)ick resol)tionsto problems/
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Sample HospitalCOE Project Management Plan
eso)rce Assignment Matri9
Activity#
Project Activity /Deliverable
Coreworkteam
ClientSponsor
ClientITDirector
ClientCoordinatorIT
ClientCoordinatorSAMPL
!"SPITAL
CareTec#ProjectMana
$er
CP"%endorProjectMa
na$er
Trainin$/&serS'ppo
rt
ClientI(T(
Tec#nicalLe
ads
P#ysicianCons'ltan
t
Inte$ration/Inter)aceTeam
P r o c e s s M a p p i n $ A n a l y s t
Project Initiation Deliverables
*Statement o) +ork /Contracts
A P , , , P ,
-Project Mana$ement
Plan / Carter
I A A I I P , , I I , ,
.Scope Can$eDecisions
A , , , , , , , , , ,
Detailed Projectsced'le
A A A I I P P I I I I ,
0,eso'rce Assi$nmentMatri1
A , I I P I S I I S ,
2 Comm'nications plan I A P P P S S I ,
Project Managing Deliverables
3 Cost Mana$ement I A P S S S I S
4Meetin$ a$endas andmin'tes
I A P P P I , I I , ,
5 Iss'es lo$ andmana$ement
I , A P P P I , I I , ,
*6,isk workseet andmana$ement
I , A P P P I , I I , ,
** Stat's reports , , A P P P I , I , , ,
System Design & Requirements Deliverables
*.,eview/,evise7'siness / +ork)lowPolicies and Processes
I , , A , S I , P
*Systems Desi$n 8 9lowo) pysician )'nctions
I , , A , S I , P
*0Systems Desi$n 8 9lowo) ancillary )'nctions
I , , A , S I , P
*2Inter)ace,e:'irements / Desi$n
A , , , S , P
Planning Deliverables
*3 Marketin$ Plan P A S S S , S S I
*47encmark/meas'rement plan
P A S S S , , I
*5 System Testin$ Plan P A A A S I , I I S
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Sample HospitalCOE Project Management Plan
Activity#
Project Activity /Deliverable
Co
reworkteam
ClientSponsor
ClientITDirector
Clien
tCoordinatorIT
ClientCo
ordinatorSAMPL
!"SPITAL
CareTec
#ProjectMana$er
CP"%en
dorProjectMana$er
Trainin
$/&serS'pport
ClientI(T(
Tec#nicalLeads
P#ysicianCons'ltant
Inte$ration/Inter)aceTeam
P r o c e s s M a p p i n $ A n a l y s t
-6 Acceptance Test Plan P A A A S I , I I I
-*Trainin$ / &ser S'pportPlan
A S S S S I P , I S
-- Implementation plan P A A S S S I I I I I S
-.%endor prod'ct s'pportplan
, , A , , , P I , , ,
Development Deliverables
-
Install !ardware ;
So)tware , A S , S P ,
-0Install and Con)i$'reApplication S+
, A P S , P ,
-2stablis
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Sample HospitalCOE Project Management Plan
Project Contact i*t
3ame 0ole Email +ddre** O''ice p,one Cell p,one
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Sample HospitalCOE Project Management Plan
4eplo+ E4 e:)ipment
4eplo+ pilot e:)ipment
'esting plan
Perform s+stem test for E4
Perform s+stem test for pilot and ancillaries
'rain E4
'rain pilot and ancillaries 'rain (elp desk
E4 go li.e wit( COE
Pilot an ancillaries go>li.e wit( COE
Post pilot go>li.e
E9panded training
E9pand (ardware
Hospital Fide go>li.e
Post go>li.e re.iew
4etailed Project Sc(ed)le 5 Forkplan
'(e detailed project sc(ed)le will be de.eloped and maintained as a Microsoft Project doc)ment/
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Sample HospitalCOE Project Management Plan
+ppendi65 +ction Item*
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Sample HospitalCOE Project Management Plan
+ppendi65 C,ange og
C,ange?
C,ange 0e>ue*tDe*cription
Date0e>ue*ted
CurrentStatu*
Deci*ion0/D/+
Impact Summary