Cp Him s Candidate Handbook

7/28/2019 Cp Him s Candidate Handbook

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Candidate Handbook

and Application

governed by

Conducted by theCPHIMS Technical Committee

MARCH 2013


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1 Candidate Handboo

ABOUT HIMSS 2

ABOUT THIS CANDIDATE HANDBOOK 2

CPHIMS CERTIFICATION 2

TESTING AGENCY 2

STATEMENT OF NONDISCRIMINATION 2

ABOUT THE CPHIMS EXAMINATION 2

CPHIMS PRACTITIONER DEFINITION 2

ELIGIBILITY REQUIREMENTS 2

EXAMINATION CONTENT AND TIMING 3CPHIMS Examination Content Outline 3

REVIEW REFERENCES 6

EXAMINATION FEES 6

EXAMINATION ADMINISTRATION 6Computer Administration 6

Holidays 6

Special Arrangements for Candidates with Disabilities 6

Telecommunication Devices for the Deaf 7

APPLYING FOR EXAMINATION 7Adhering to Professional Standards of Conduct 7

The Application Process 7

Rescheduling or Canceling an Examination 8

ON THE DAY OF EXAMINATION 8

Reporting for Examination 8

Security 9

Personal Belongings 9

Examination Restrictions

Misconduct

Verifying Identity Use of Calculators

Taking the Examination

Candidate Comments

Inclement Weather or Emergency

Copyrighted Examination Questions

Failing To Report for an Examination

FOLLOWING THE EXAMINATION Scoring the Examination

Passing the Examination

Failing the Examination

Scores Canceled by the CPHIMS Technical Committee

Confidentiality

Duplicate Score Report

Name and Address Change

RENEWAL OF CERTIFICATION

FAILING TO RENEW

APPEALS Check List

CPHIMS EXAMINATION APPLICATION

REQUEST FOR SPECIALEXAMINATION ACCOMMODATIONS

DOCUMENTATION OFDISABILITY-RELATED NEEDS

*CPHIMS is a trademark of the Healthcare Information and Management Systems Society

Copyright 2013 by the Healthcare Information and Management Systems Society All rights reserved Any duplication or reproduction of all or any portion of thematerials without the express written permission of the Healthcare Information and Management Systems Society is prohibited

TABLE OF CONTENTS

For questions regarding certification, For questions regarding examinationcontact: application and administration, contact:

CPHIMS* Technical Committee Applied Measurement Professionals, Incc/o HIMSS 18000 W 105th Street

33 West Monroe Street, Suite 1700 Olathe, KS 66061-7543Chicago, IL 60603-5616 +1 888/519-9901Phone and Fax: +1 312/915-9216 Fax: +1 913/895-4650E-mail: certification@himssorg E-mail:info@goAMPcomwwwCPHIMSorg wwwgoAMPcom

Rev 1/16/20
mailto:certification%40himss.org?subject=mailto:info%40goAMP.com?subject=mailto:info%40goAMP.com?subject=mailto:info%40goAMP.com?subject=http://www.cphims.org/http://www.goamp.com/http://www.goamp.com/http://www.cphims.org/mailto:info%40goAMP.com?subject=mailto:certification%40himss.org?subject=


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ABOUT HIMSSHIMSS is a cause-based, not-for-profit organization exclusivelyfocused on providing global leadership for the optimal use ofinformation technology (IT) and management systems for thebetterment of healthcare Founded 51 years ago, HIMSS andits related organizations are headquartered in Chicago withadditional offices in the United States, Europe and Asia HIMSSrepresents more than 44,000 individual members, of which morethan two thirds work in healthcare provider, governmental and not-for-profit organizations HIMSS also includes over 570 corporatemembers and more than 170 not-for-profit organizations thatshare our mission of transforming healthcare through theeffective use of information technology and management systemsHIMSS frames and leads healthcare practices and public policythrough its content expertise, professional development, researchinitiatives, and media vehicles designed to promote informationand management systems contributions to improving the quality,safety, access, and cost-effectiveness of patient care To learnmore about HIMSS and to find out how to join us and ourmembers in advancing our cause, please visit our website atwwwhimssorg

ABOUT THIS CANDIDATE HANDBOOKThis candidate handbook provides information that is needed toapply for the Certified Professional in Healthcare Informationand Management Systems (CPHIMS) examination Keep thishandbook until after the examination is completed

Additional copies of this handbook may be obtained by:

Downloading copy from wwwCPHIMSorg; or wwwgoAMPcom

ContactingHIMSS at+1312/915-9216orcertification@himssorg; or

ContactingAppliedMeasurementProfessionals,Inc.(AMP)at+1 888/519-9901

CPHIMS CERTIFICATIONThe purpose of CPHIMS certification is to promote healthcareinformation and management systems professionals through thecertification of qualified individuals by:

Recognizing formally those individuals who meet the eligibilityrequirements of the CPHIMS credential and pass the

examination Encouraging continued personal and professional growth

in the practice of healthcare information and managementsystems

Providing an international standard of knowledge requiredfor certification; thereby assisting employers, the public andmembers of the health professions in the assessment of ahealthcare information and management systems professional

TESTING AGENCYHIMSS contracted with Applied Measurement Professionals, Inc(AMP) to assist in the development, administration, scoring, score

reporting and analysis of its CPHIMS examination

STATEMENT OF NONDISCRIMINATIONThe CPHIMS Technical Committee does not discriminate amocandidates on the basis of age, gender, race, color, religionational origin, disability or marital status

ABOUT THE CPHIMS EXAMINATIONThe CPHIMS examination is designed to test the knowledgexperience and judgment of IT professionals in healthcainformatics practice Successful completion of the examinativerifies broad-based knowledge in healthcare information amanagement systems

Content of the CPHIMS examination was defined by international role delineation study The study involved surveyipractitioners in the field to identify tasks that are performroutinely and considered important to competent practice Texamination is developed through a combined effort of qualifisubject-matter experts and testing professionals, who constru

the examination in accordance with the CPHIMS examinaticontent outline

An individual who meets eligibility requirements and passes texamination attains the Certified Professional in HealthcaInformation and Management Systems (CPHIMS) designation

CPHIMS PRACTITIONER DEFINITIONHealthcare information and management systems professionafacilitate the improvement of business practices using technoloto support information management in and across healthcasettings, aligned with strategic objectives

These professionals may participate: inplanning, operations, and optimization of resources a

business processes

in the analysis, design, development, selection, testinevaluation, improvement, and implementation of systems

as in-house or external consultants for information amanagement systems topics

in the development and administration of fiscal, technicregulatory, and human resources policies and procedurrelated to healthcare information and management system

ELIGIBILITY REQUIREMENTSTo be eligible for the CPHIMS examination, a candidate mufulfill one of the following requirements for education and woexperience

Baccalaureate degree, or global equivalent, plus fiveyears of associated information and management systemexperience*, three (3) of those years in healthcare

Graduatedegree,orglobalequivalent,plusthree(3)yearsassociated information and management systems experiencetwo (2) of those years in healthcare

*Associa ted information and management systems exper ience includexperience in the following functional areas: administration/managemeclinical information systems, e-health, information systems, or managem

engineering.
http://www.himss.org/http://www.cphims.org/http://www.goamp.com/http://www.goamp.com/mailto:certification%40himss.org?subject=mailto:certification%40himss.org?subject=mailto:certification%40himss.org?subject=mailto:certification%40himss.org?subject=http://www.goamp.com/http://www.goamp.com/http://www.cphims.org/http://www.himss.org/


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EXAMINATION CONTENT AND TIMINGThe examination is composed of 115 multiple-choice questionsA candidates score is based on 100 of these questions; 15 aretrial or pretest questions that are interspersed throughout theexamination A candidate is allowed 2 hours in which to completethe examination

The examination is based on three major content areas Eachcontent area is described by the list of tasks that follows thecontent heading in the examination content outline In addition,the number of examination questions devoted to each major andminor content area is indicated

Each question on the examination is also categorized by cognitive level that a candidate would likely use to responThese categories are:

Recall: The ability to recall or recognize specific informtion;

Application: The ability to comprehend, relate or appknowledge to new or changing situations; and

Analysis: The ability to analyze and synthesize informtion, determine solutions and/or evaluate the usefulneof a solution

1 General 22 6 0 28

A Healthcare Environment 10 4 0 14

1 Articulate characteristics and services of different types of healthcare organizations (eg, hospitals,

clinics, ambulatory centers, community health organizations, healthcare payers, regulators,

research and academic)

2 Articulate characteristics of interrelationships within and across healthcare organizations (eg,

health information exchange, public, private, continuity of care)

3 Differentiate the roles and responsibilities of healthcare information and management systems

professionals within the organizational structures in which they work

4 Describe roles of governmental, regulatory, professional, and accreditation agencies related to

healthcare and their impact on clinical outcomes and financial performance

B Technology Environment 12 2 0 14

1 Articulate characteristics of applications commonly used in healthcare (eg, clinical, administrative,

financial, consumer, business intelligence)

2 Articulate characteristics of technology infrastructure that support the healthcare environment (eg,

network, communications, data integration, privacy and security)

2 Systems 3 22 15 40

A Analysis 2 10 4 16

1 Define the problem or opportunities

2 Conduct a needs analysis

3 Define requirements

4 Prioritize requirements

5 Analyze current business and clinical processes (eg, process mapping, flow diagramming, gap

analysis)

6 Formulate alternate processes and potential solutions

7 Evaluate if a proposed solution aligns with the organizations strategic and operational plans

8 Perform cost-benefit analysis to evaluate impact on issues related to healthcare systems

(eg, customer satisfaction, patient care quality, economics, access to care, business process

improvement)

9 Develop proposals that include recommended approaches and solutions, and plans for realizing

benefits

10 Present interpretations and recommendations of data analyses to decision makers

Cognitive LevelDetailed Content Outline RE AP AN Tota

CERTIFIED PROFESSIONAL IN HEALTHCARE INFORMATION AND MANAGEMENT SYSTEMSEXAMINATION CONTENT OUTLINE


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Cognitive Levels

CPHIMS Detailed Content Outline RE AP AN Tota11 Manage projects and/or resources, including:

a assessing resource requirements (eg, space, personnel, environmental, communication,

productivity)

b utilizing project management skills and tools

c conducting a risk assessmentd facilitating project status and business value assessments

e facilitating change management

f controlling scope, schedule, and budget of project

g maintaining project materials and documentation

h developing implementation strategies

12 Promote and apply:

a problem solving and quality improvement methodologies

b analytical tools to optimize systems function

c organizational change management techniques

13 Understand the roles and responsibilities of health professionals and the associated workflow in

the environments where they work

14 Analyze future trends in healthcare and technology to anticipate how technology and IT servicesevolve to meet changing needs

15 Perform gap analysis to evaluate where current systems can be enhanced

B Design 0 3 3 6

1 Identify system designs to accommodate business processes

2 Develop requests for information and/or requests for proposals

3 Ensure compatibility of software, hardware, network components, and medical devices

4 Ensure compliance with applicable industry, regulatory, and organizational standards

5 Ensure a process exists to incorporate industry, technology, infrastructure, legal and regulatory

environment trends

6 Design an information infrastructure that supports current and anticipated business needs (eg,

business continuity, disaster recovery)

7 Evaluate existing and emerging technologies to support organizations future growth and strategy8 Employ data management practices

C Selection, Implementation, Support, and Maintenance 0 4 3 7

1 Facilitate solution selection criteria

2 Select and review team members

3 Conduct solution selection activities (eg, demonstrations, site visits, reference checks)

4 Employ organizational change management techniques in support of solution implementation

5 Provide knowledge transfer through user and operational manuals and training

6 Execute the implementation of solutions

7 Integrate systems to support business requirements

8 Manage healthcare information systems (eg, operate, upgrade)

9 Analyze data for problems and trends (eg, error reports, help desk logs, surveys, performance

metrics, network monitoring)10 Prioritize issues to ensure critical functions are repaired, maintained, or enhanced

11 Incorporate solution into organizational disaster recovery and business continuity plans

12 Develop system and personnel downtime procedures

D Testing and Evaluation 0 2 3 5

1 Design a formal testing methodology to demonstrate that solutions meet functional requirements

(eg, unit test, integrated test, stress test, acceptance test)

2 Implement internal controls to protect resources and ensure availability, confidentiality, and

integrity during testing (eg, security audits, versioning control, change control)

3 Validate implementations against contractual terms and design specifications

4 Corroborate that expected benefits are achieved (eg, return on investment, benchmarks, user

satisfaction)


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E Privacy and Security 1 3 2 6

1 Participate in defining organizational privacy and security requirements, policies and procedures

2 Assess privacy and security risks

3 Mitigate privacy and security vulnerabilities

4 Ensure user access control according to established policies and procedures

5 Ensure confidentiality, integrity, and availability of data

6 Define organizational roles (eg, information security, physical security, compliance)

7 Develop data management controls (eg, data ownership, criticality, security levels, protection

controls, retention and destruction requirements, access controls)

8 Validate disaster recovery and business continuity plans

9 Coordinate privacy and security audits

10 Validate security features in the evaluation of existing and new systems

3 Administration 5 18 9 32

A Leadership 3 10 9 22

1 Participate in organizational strategic planning (eg measure performance against organizational

goals)

2 Assess the organizational environment (eg, corporate culture, values, and drivers)

3 Forecast technical and information needs of an organization by linking resources to business

needs

4 Develop an IT strategic plan and departmental objectives that align and support organizational

strategies and goals

5 Evaluate performance (eg, goal/performance indicators, systems effectiveness)

6 Evaluate effectiveness and user satisfaction of systems and services being provided

7 Promote stakeholder understanding of information technology opportunities and constraints (eg,

business and IT resources, budget, project prioritization)

8 Develop policies and procedures for information and systems management

9 Comply with legal and regulatory standards

10 Adhere to ethical business principles

11 Employ comparative analysis strategies (eg, indicators, benchmarks)

12 Prepare and deliver business communications ( eg, presentations, reports, project plans)

13 Facilitate group discussions and meetings (eg, consensus building, conflict resolution)

14 Provide consultative services to the organization on IT matters

15 Develop educational strategies regarding the information and management systems function

16 Maintain organizational competencies on current IT technologies and trends

17 Assure that risk management is embedded in internal and external management processes, and

consistently applied (eg, risk assessment, risk mitigation)

18 Ensure quality standards and practices are followed by monitoring internal and external

performance

B Management 2 8 0 10

1 Define roles, responsibilities, and job descriptions for IT-related functions

2 Assure staff competency in information and management systems skills

3 Manage projects and port folios of projects (eg, initiate, plan, execute, control, close)

4 Manage relationships with vendors (eg, contract cost, schedule, support, maintenance,

performance)

5 Facilitate steering committee meetings and/or topics

6 Assure adherence to industry best practices ( eg, change control, project management)

7 Maintain system, operational, and department documentation

8 Provide customer service (eg, service level management, request tracking, problem resolution)

9 Manage budget and financial risks

10 Manage customer relationships with business unit leaders

Total 30 46 24 100

Cognitive Levels

CPHIMS Detailed Content Outline RE AP AN Tota


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REVIEW REFERENCESThe CPHIMS Technical Committee recommends that review forthe CPHIMS examination focus on references and programs thatcover the information summarized in the CPHIMS examinationcontent outline It should not be inferred that questions in theexamination are selected from any single reference or set of

references or that study from the references listed guarantees apassing score on the examination

CPHIMSSelf-AssessmentExamination

This online tool helps simulate the CPHIMS exam in format andcontent - plus it offers useful feedback to future test-takers Thetest offers a rationale for correct and incorrect responses andfeedback reports that identify your strengths and improvementareas Visit wwwCPHIMSorg to order the CPHIMS Self-Assessment Exam

Preparing for Success in Healthcare Information andManagementSystems:TheCPHIMSReviewCD-Rom

CPHIMS candidates can easily navigate the material in astructured yet self-paced multimedia format (New healthcareinformation and management systems professionals will also findthis series an invaluable ramp-up resource) The two-disk setutilizes a PowerPoint program with audio support and printablehandouts Sample multiple-choice questions are included at theend of each chapter to help monitor learning

Preparing for Success in Healthcare Information andManagementSystems:TheCPHIMSReviewGuide

Whether youre taking the CPHIMS exam or simply want the mostcurrent and comprehensive overview in healthcare informationand management systems today - this new publication has it all

For those preparing for the CPHIMS exam, this textbook is theperfect study partner Candidates can challenge themselves withthe sample multiple-choice questions (different from the CD-Romseries) at the end of each chapter

CPHIMSOnlineReviewCourse

HIMSS eLearning Academy offers a CPHIMS review courseonline to provide you with more convenience and flexibility Thisis a great way to increase your preparedness for the exam

AllreviewreferencesareavailableforpurchasefromtheHIMSSStoreontheHIMSSWebsite.

EXAMINATION FEESA candidate must submit the appropriate fee with a completeexamination application Payment may be made by credit card(VISA, MasterCard, American Express or Discover), or companycheck, cashiers check or money order made payable toAMP Cash and personal checks are not acceptable Fees arenonrefundable The application may be transferred to a futureexamination date by requesting a rescheduling of testing

Special administrations conducted by HIMSS are nonrefundableand non-transferable to another person or testing session

HIMSS OrganizationalAffiliate Member $270 US dollars

HIMSS National Member $300 US dollarsNonmember $375 US dollarsRescheduling Fee $75 US dollars

Credit card transactions that are declined will be subject to a $

(US dollars) handling fee A certified check or money order fthe amount due, including the handling fee, must be sent to AMto cover declined credit card transactions

EXAMINATION ADMINISTRATIONCOMPUTER ADMINISTRATIONThe primary mode of delivery of the CPHIMS examination is computer at AMP Assessment Centers geographically distributthroughout the world Assessment Center locations, detailmaps and directions are available atwwwgoAMPcom

For computer administrations, there are no application deadlineA candidate who meets eligibility requirements for the examinatimay submit an application and fee at any time Ninety (9days are allowed from confirmation of eligibility within whichcandidate must make an appointment for testing and take texamination

The examination is administered by appointment only Mondthrough Saturday at 9:00 am and 1:30 pm Candidates ascheduled on a first-come, first-served basis

HOLIDAYSThe examination is not offered on the following US holidays

New Years DayMartin Luther King, Jr Day

Presidents Day

GoodFriday

Memorial Day

Independence Day (July 4)

Labor Day

Columbus Day

Veterans Day

Thanksgiving Day (and the following Friday)

Christmas Eve Day

Christmas Day

New Years Eve Day

SPECIAL ARRANGEMENTS FOR CANDIDATES WITHDISABILITIESThe CPHIMS Technical Committee complies with the Americawith Disabilities Act and strives to ensure that no individuwith a disability is deprived of the opportunity to take texamination solely by reason of that disability Through its agenthe Committee will provide reasonable accommodation for candidate with a disability who requests accommodation
http://www.cphims.org/http://www.goamp.com/http://www.goamp.com/http://www.cphims.org/


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Wheelchair access is available at all Assessment Centers Acandidate with a visual, sensory or physical disability that wouldprevent taking the examination under standard conditions mayrequest special accommodations and arrangements For eithera computer administration or a paper-and-pencil administration,complete the Request for Special Examination Accommodations

form included in this handbook and submit it with an applicationand fee at least 45 days prior to the examination date desired

TELECOMMUNICATION DEVICES FOR THE DEAFAMP is equipped with Telecommunication Devices for the Deaf(TDD) to assist deaf and hearing-impaired candidates TDDcalling is available 8:30 am to 5:00 pm (CST) Monday-Fridayat +1 913/895-4637 This TDD phone option is for individualsequipped with compatible TDD machinery

APPLYING FOR EXAMINATION

ADHERING TO Professional standards ofConduCt

HIMSS is responsible to its candidates, certificants, employers,the profession and the public for ensuring the integrity of allprocesses and products of the certification program As such,the CPHIMS Technical Committee, as the governing body forthe CPHIMS program, requires adherence to these ProfessionalStandards of Conduct by all who have achieved certification orrenewal of the certification through successful completion of theCPHIMS renewal requirements

Professional Standards of Conduct:An individual awarded the

Certified Professional in Healthcare Information and ManagementSystems (CPHIMS) credential agrees to conduct himself/herself inan ethical and professional manner This includes demonstratingbehavior that is indicative of professional integrity By acceptingcertification, the individual agrees to uphold the values and ethicsof the CPHIMS credential by:

Conductingallpersonalandprofessionalactivitieswithhonesty,integrity, respect, fairness and good faith in a manner thatreflects well on those who hold this certification;

Abidingbythe laws,rulesandregulationsofdulyauthorizedagencies regulating the profession;

Maintaining competence and proficiency in the professionby undertaking a personal program of assessment andcontinuing professional education;

Avoidingconflictsofinterest;

Respectingprofessionalconfidences;

Avoidingdiscriminationagainstanyindividualbasedonage,gender, race, color, religion, national origin, disability ormarital status;

Enhancing the dignity and imageof theCPHIMScredentialthrough positive personal actions;

Refrainingfromparticipationinanyactivitythatdemeansthecredibility and dignity of any professional peer;

Beingtruthfulinall formsofprofessionalandorganizationalcommunications and avoiding information that is false,

misleading, inflammatory and deceptive, or information thcreates unreasonable expectations; and

Abiding by rules and regulations governing the CPHIMprogram

Infraction of these Professional Standards of Conduct is miscondufor which granting of the CPHIMS or renewal of the CPHIMS m

be delayed or denied, or for which certification may be revoked

Reporting Violations: To protect the CPHIMS credential ato ensure responsible practice by its holders, the CPHIMTechnical Committee depends upon its candidates, professionaemployers, regulatory agencies and the public to report incidenthat may be in violation of these Professional Standards Conduct. A individual who has violated these Standards shouvoluntarily surrender his/her certification

Written reports of infraction of these Standards may be seto CPHIMS Technical Committee, c/o HIMSS Manager Certification, 33 West Monroe Street, Suite 1700, ChicagIL 60603-5616 Only signed, written communication will

considered

The CPHIMS Technical Committee will become involved only matters that can be factually determined, and commits to handliany situation as fairly and expeditiously as possible Durinthe investigation and decision, the confidentiality of those whprovide information will be protected to every extent possible Tnamed individual will be afforded every opportunity to responin a professional and legally defensible manner, in accord wpolicies established by the CPHIMS Technical Committee

A candidates signature on an application for examination attesto adherence to Professional Standards of Conduct

THE APPLICATION PROCESSFor special administrations conducted by HIMSS, a differeapplication process may be implemented.

There are two ways to apply for the CPHIMS examinatioDocumentation of eligibility does not need to be submitteprior to applying for the examination The CPHIMS TechnicCommittee reserves the right to verify information supplied by on behalf of a candidate If selected for an audit, the candidawill be asked to submit documentation supporting eligibility

1 Online Application and Scheduling: Complete tapplication and scheduling process in one online session

visitingwwwgoAMPcom and clicking on Candidates Tcomputer screens guide the candidate through the compleprocess After the application information and payment usina credit card (VISA, MasterCard, American Express, Discovehave been submitted, eligibility is confirmed or denied athe candidate is prompted to schedule an examinatioappointment or supply additional eligibility information

If special accommodations are being requested, pleacontact AMP at +1 888/519-9901

OR

2 Paper Application and Scheduling: Complete asubmit to AMP a paper application and appropriate f
http://www.goamp.com/http://www.goamp.com/http://www.goamp.com/


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(credit card, company check, cashiers check or moneyorder) The candidate may complete the paper applicationincluded in this handbook or obtained by contacting AMP at+1 888/519-9901

An application is considered complete only if all informationrequested is complete, legible and accurate; if the candidate

is eligible for the examination; and if the appropriate feeaccompanies the application A paper application that isincomplete will be returned, along with any fee submittedminus a $50 processing fee

Required information includes:

Personal Information;

Selection of computer administration (Monday throughSaturday at secure Assessment Centers);

Indication of Eligibility for Examination;

Indication of Application Status;

Indication of the applicable Examination Fee If requesting

the member fee, enter the membership number; and

Signature

If special accommodations are being requested, complete theRequest for Special Examination Accommodations form includedin this handbook and submit it to AMP at least 45 days prior tothe desired examination date

AMP processes the paper application and within approximatelytwo weeks sends a confirmation notice including a toll-freetelephone number and website address to contact to schedule anexamination appointment Be prepared to confirm a location anda preferred date and time for testing If a confirmation notice is

not received within 4 weeks, contact AMP at +1 888/519-9901

Depending on availability,

If AMP is contacted by 3:00 pm the examination may beUS Central Time on scheduled as early as

Monday Wednesday

Tuesday Thursday

Wednesday Friday/Saturday

Thursday Monday

Friday Tuesday

Make a note of the location, date and time of examination; anadmission letter is not provided

For a computer administration, a candidates application isvalid for 90 days, during which the candidate must schedulean appointment to test on computer and take the examinationA candidate who fails to schedule an appointment within the90-day period forfeits the application and all fees paid to takethe examination A complete application and examination fee arerequired to reapply for examination

A candidate is allowed to take only the examination for whichapplication is made and a confirmation notice is receivedUnscheduled candidates (walk-ins) are not tested

RESCHEDULING OR CANCELING AN EXAMINATIONFees are nonrefundable A candidate who is unable to test scheduled may opt to reschedule Except in the case of specadministrations conducted by HIMSS

A candidate may reschedule the examination once at

charge by calling AMP at +1 888/519-9901 at leastbusiness days prior to a scheduled computer administratioFor a computer administration, the following schedule applie

AMP must be called by 3:00 pm

If the examination US Central Time to reschedule

is scheduled on the examination by the previous

Monday Wednesday

Tuesday Thursday

Wednesday Friday/Saturday

Thursday Monday

Friday/Saturday Tuesday

A candidatewhowishes to reschedule a second time,wappears more than 15 minutes late for an examination acannot be seated, or who fails to report for the schedulexamination may reapply for examination by calling AMand paying the $75 rescheduling fee A new application not required The examination must be rescheduled with90 days of the date of the originally scheduled examinatisession

Acandidatewhodoesnotrescheduleanexaminationwiththe 90-day period forfeits the application and all fees pato take the examination A new, complete application a

examination fee are required to reapply for examination

Acandidatewhocancelshis/herexaminationafterconfirmatiof eligibility is received forfeits the application and all fepaid to take the examination A new, complete applicatioand examination fee are required to reapply for examinatio

ON THE DAY OF EXAMINATIONREPORTING FOR EXAMINATIONFor a computer administration, report to the Assessment Cenno later than the scheduled testing time After entering the testilocation, follow the signs indicating AMP Assessment CenCheck In

For a special group administration hosted by HIMSS or a HIMsponsor, report to the testing room at the time indicated the confirmation notice The examination will begin after scheduled candidates are checked-in Follow the signs providin the test facility to locate the testing room

A candidate who arrives more than 15 minutes after tscheduled testing time is not admitted

Acandidatewhois notadmitteddue to latearrivalhasdays from the originally scheduled examination session to remthe $75 rescheduling fee and call AMP to schedule a ne


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appointment for computer administered examination A newapplication is not required Except for special administrationsconducted by HIMSS, no refunds and no rescheduling areallowed

Acandidatewhodoesnotrescheduleanexaminationwithinthe90-day period for feits the application and all fees paid to take

the examination A complete application and examination feeare required to reapply for examination

SECURITYThe CPHIMS Technical Committee and AMP administration andsecurity standards are designed to ensure all candidates areprovided the same opportunity to demonstrate their abilities TheAssessment Center is continuously monitored by audio and videosurveillance equipment for security purposes

The following security procedures apply during the examination:

Examinations are proprietary. No cameras, notes, tape

recorders, PDAs, pagers or mobile phones are allowedin the testing room Possession of a cell/mobile phone orother electronic devices is strictly prohibited and will result indismissal from the examination

Onlysilent,non-programmablecalculatorswithoutalphakeysor printing capabilities are allowed in the testing room

No guests, visitors or family members are allowed in thetesting room or reception areas

PERSONAL BELONGINGSNo personal items, valuables, or weapons should be broughtto the Assessment Center Only wallets and keys are permittedCoats must be left outside the testing room You will be provideda soft locker to store your wallet and/or keys with you in the test-ing room You will not have access to these items until after theexamination is completed Please note the following items will notbe allowed in the testing room except securely locked in the softlocker

watches

hats

cell/mobilephonesorpersonalcommunicationdevices

Once you have placed everything into the soft locker, you willbe asked to pull your pockets out to ensure they are empty If allpersonal items will not fit in the soft locker you will not be able totest The site will not store any personal belongings

If any personal items are observed in the testing room after theexamination is started, the administration will be forfeited

EXAMINATION RESTRICTIONS Pencilswillbeprovidedduringcheck-in.

Youwillbeprovidedwithonepieceofscratchpaperatatimeto use during the examination, unless noted on the sign-inroster for a particular candidate You must return the scratchpaper to the supervisor at the completion of testing, or you willnot receive your score report

NodocumentsornotesofanykindmayberemovedfromtAssessment Center

Noquestionsconcerningthecontentoftheexaminationmbe asked during the examination

Eating, drinking or smoking will not be permitted in tAssessment Center

Youmaytakeabreakwheneveryouwish,butyouwillnotallowed additional time to make up for time lost during brea

MISCONDUCTIf you engage in any of the following conduct during the examintion you may be dismissed, your scores will not be reported aexamination fees will not be refunded Examples of misconduare when you:

createadisturbance,areabusive,orotherwiseuncooperati

displayand/oruseelectroniccommunicationsequipmentsuas pagers, cell/mobile phones, PDAs;

talk or participate in conversation with other examinatcandidates;

giveorreceivehelporissuspectedofdoingso;

leavetheAssessmentCenterduringtheadministration;

attempttorecordexaminationquestionsormakenotes;

attempttotaketheexaminationforsomeoneelse;

areobservedwithpersonalbelongings,or

areobservedwithnotes,booksorotheraidswithoutitbeinoted on the roster

VERIFYING IDENTITYTo gain admission to the Assessment Center or testing room, tcandidate needs to present two forms of identification, one wa current photograph Both forms of identification must be vaand include the candidates current name and signature Tcandidate is required to sign a roster for verification of identIt is advisable to bring the confirmation notice sent by AMP HIMSS

Acceptable forms of photo identification include: a current drivelicense with photograph, a current state or other governmeissue identification card with photograph Employment ID cardstudent ID cards and temporary identification cards are NO

acceptable as the primary form of identification, but may be usas secondary identification if they include the candidates namand signature A candidate without proper identificationnot permitted to test

USE OF CALCULATORSSome examination questions may require calculations Use a silent, nonprogrammable, solar-powered calculator withopaper tape-printing capability or alphabetic keypad is permittduring testing Use of a computer or a PDA is not permitteCalculators will be checked for conformance with this regulatibefore candidates are allowed admission to the Assessme


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10 Candidate Handboo

Center or testing room Calculators that do not conform tothese specifications are not permitted in the AssessmentCenter or testing room

TAKING THE EXAMINATION

After identity of the candidate has been verified and his/hercalculator has been checked, the candidate is directed to atesting carrel for a computer administration or an assignedseat for a paper-and-pencil administration Each candidate isprovided one sheet of scratch paper for calculations that must bereturned to the examination proctor at the completion of testing

For a paper-and-pencil administration, the candidate isprovided oral and written instructions to guide the examinationprocess

For a computer administration, the candidate is providedinstructions on screen First, the candidate is instructed toenter his/her AMP identification number Then, the candidates

photograph is taken and remains on-screen throughout theexamination session Prior to attempting the examination, thecandidate is provided a short tutorial on using the softwareto take the examination Tutorial time is NOT counted aspart of the 2 hours allowed for the examination Only aftera candidate is comfortable with the software, does theexamination begin

The following is a sample of what the computer screen willlook like when a candidate is attempting the examination

Candidates

Picture

Here

Which of the following is a function of an electronic medical record?

computerized ordering of prescriptions

master patient index

chronic disease management

immunization registry'

&

%

$

&RYHU +HOS $ !M 7LPH

The computer monitors the time spent on the examinationThe examination terminates at the 2-hour mark Clicking onthe Time button in the lower right portion of the screen orselecting the TIME key reveals a digital clock that indicatesthe time remaining The time feature may also be turned offduring the examination

Only one examination question is presented at a time Thequestion number appears in the lower right portion of thescreen The entire examination question appears on-screen(stem and four options labeled A, B, C and D) Select ananswer by either entering the letter of the option (A, B, C or

D) or clicking on the option using the mouse The letter of tselected option appears in the window in the lower left portioof the screen To change an answer, enter a different optioby pressing the A, B, C or D key or by clicking on the optiousing the mouse An answer may be changed multiple time

To move to the next question, click on the forward arrow (

in the lower right-hand corner of the screen or select the NEkey This action allows the candidate to move forward throuthe examination question by question To review an questior questions, click the backward arrow (


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examination session A description of the emergency andsupporting documentation are required Rescheduling withoutadditional fee will be considered on a case-by-case basis

COPYRIGHTED EXAMINATION QUESTIONSAll examination questions are the copyrighted property of HIMSS

It is forbidden under federal copyright law to copy, reproduce,record, distribute or display these examination questions by anymeans, in whole or in part Doing so may result in severe civiland criminal penalties

FAILING TO REPORT FOR AN EXAMINATION Acandidatewhofailstoreportforanexamination(excluding

special administrations conducted by HIMSS) has 90 daysfrom the originally scheduled testing session to remit the$75 rescheduling fee and contact AMP to schedule a newappointment for examination Candidates must submit awritten request including name, address, identification number

and payment to AMP If paying by credit card, the requestmust also include the credit number and expiration dateAlternatively, candidates may submit the application formindicating payment of the rescheduling fee

Acandidatewhodoesnotrescheduleanexaminationwithinthe 90-day period forfeits the application and all fees paid totake the examination A complete application and examinationfee are required to reapply for examination

Special administrations conducted by HIMSS are non-refundable and non-transferable to another person or testingsession

FOLLOWING THE EXAMINATIONAfter the examination is completed, the candidate is asked tocomplete a short evaluation of the testing experience

Acandidatewho takestheexaminationinpaper-and-pencilformat receives his/her score report by mail

Acandidatewhotakestheexaminationoncomputerreceiveshis/her score report before leaving the Assessment Center

Internationalapplicantswillnotreceiveinstantscorereports.Results will be sent via US mail within two business days aftercompletion of the examination to the applicants address ofrecord

Score reports are issued by AMP, on behalf of the CPHIMSTechnical Committee Recognition of certification and additionalinformation related to renewing the certification are issued fromthe CPHIMS Technical Committee within 6 weeks after testing

SCORING THE EXAMINATIONScores are reported in written form only, in person or by postalmail Scores are not reported over the telephone, by electronicmail or by facsimile

The score report indicates a Pass or Fail Raw score on thetotal examination determines Pass/Fail status Additional detail isprovided in the form of raw scores by major and minor categories

of the examination content outline A raw score is the numbof questions answered correctly Even though the examinaticonsists of 115 questions, the score is based on 100 questioFifteen (15) questions are pretest questions and do not affect tcandidates score

The methodology used to set the minimum passing scois equating A passing standard was established when tfirst examination form was developed However, this fowas replaced The equating method statistically compares t

difficulty of each new form to the first form If the difference difficulty is strong enough, then the passing score for a new fomay increase or decrease Whether the passing score increasor decreases depends on whether a new form is more or ledifficult than the original Equating will produce an increaspassing score for an easier form and a lower passing score fa more difficult form By adjusting passing scores in this way, tpassing standard for the certification program remains constaStakeholders in the program can then be confident the credent

expresses the same competence over time and over different teforms

PASSING THE EXAMINATIONA candidate who passes the CPHIMS examination is awardthe Certified Professional in Healthcare Information aManagement Systems (CPHIMS) credential HIMSS reserves tright to recognize publicly any candidate who has successfucompleted the CPHIMS examination

FAILING THE EXAMINATIONIf the examination is not passed, a shortened reapplication foris provided at the bottom of the score report

To scheduleanother examination,acandidatemay reap

by using the online application and scheduling feature wwwgoAMPcom or by submitting the reapplication foand the examination fee within 90 days following the failexamination

A candidate who applies for re-examination after 90 da

following the failed examination must submit the full applicatiand examination fee

There is no limit to the number of times an individual may tathe CPHIMS examination

SCORES CANCELED BY THE CPHIMS TECHNICALCOMMITTEEThe CPHIMS Technical Committee and its agents are responsibfor the integrity of the scores reported On occasion, occurrencesuch as computer malfunction or misconduct by a candidate, mcause a score to be suspect The CPHIMS Technical Committis committed to rectifying such discrepancies as expeditiously possible The Committee may void examination results if, upinvestigation, violation of CPHIMS regulations is discovered
http://www.goamp.com/http://www.goamp.com/


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CONFIDENTIALITYInformation about a candidate for testing or renewal ofcertification and examination results are considered confidential;however, the CPHIMS Technical Committee reserves the right touse information supplied by or on behalf of a candidate in theconduct of research Studies and reports concerning candidateswill contain no information identifiable with any candidate, unlessauthorized by the candidate

Demographic information about a candidate will be sharedonly in cases where the candidate may benefit Scores arenever reported to anyone other than the candidate, unless thecandidate directs such a request in writing

DUPLICATE SCORE REPORTA candidate may purchase additional copies of the score reportat a cost of $25 (US dollars) per copy The request must besubmitted to AMP, in writing, within 12 months after the

examination; and must include the candidates name, AMPidentification number, mailing address, telephone number, dateof examination and examination taken Submit this informationwith the required fee payable to AMP The duplicate score reportwill be mailed within 5 business days after receipt of the request

NAME AND ADDRESS CHANGEIf you move or change your name, please notify HIMSS [email protected] Please provide a valid email addressCommunication from HIMSS is primarily by email

RENEWAL OF CERTIFICATIONAttaining certification is an indication of mastery of a well-defined body of knowledge at a point in time Periodic renewalof the certification is required to maintain certified status Initialcertification or renewal of certification is valid for 3 years

CPHIMS may be renewed by:

1 Successful re-examination; or

2 Documentation of 45 contact hours of continuing professioneducation over the 3-year period, including 25 contact houof HIMSS provided or approved courses, and payment of trenewal fee For members of HIMSS, the renewal fee is $17

and for nonmembers the fee is $250 (US dollars)

A renewal application with provisions for renewing the CPHIMcredential may be obtained fromwwwCPHIMSorg

FAILING TO RENEWAn individual who fails to renew his/her cer tification is no longconsidered certified and may not use the CPHIMS credential professional communications, such as on letterhead, stationebusiness cards, directory listings or signature

APPEALSA candidate who believes he/she was unjustly denieligibility for examination, who challenges results of an examinatior who believes he/she was unjustly denied renewal of certificatimay request reconsideration of the decision by submittia written appeal to the CPHIMS Technical Committee Tcandidate for certification or renewal of certification must proviconvincing evidence that a severe disadvantage was afforded tcandidate during processing of an application for examination renewal of certification or prior to or during administration of examination The appeal must be made within 45 days of receof a score report or any other official correspondence related

certification or renewal of certification from the CPHIMS TechnicCommittee The written appeal must also indicate the specirelief requested The appealing candidate is required to subma $100 (US dollars) fee with the written appeal The fee will refunded to the candidate if deemed justified through action the Appeal Board

Additional regulations related to the appeal mechanism may obtained from HIMSS

CHECK LIST Read the CPHIMS candidate handbook

Apply for the examination and schedule an appointment by visitingwwwgoAMPcom and clicking on Candidates For specgroup administrations, contact HIMSS at certification@himssorg for registration instructions

Appear for the examination on the date, time and location selected. Remember to bring identification as described in thandbook

GoodluckonattainingtheCPHIMScredential.
mailto:certification%40himss.org?subject=http://www.cphims.org/http://www.goamp.com/mailto:certification%40himss.org?subject=mailto:certification%40himss.org?subject=http://www.goamp.com/http://www.cphims.org/mailto:certification%40himss.org?subject=


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CPHIMS Handbook, pa

EXAMINATION TYPE

I am applying for a computer administration at anAMP Assessment Center

ELIGIBILITY FOR EXAMINATIONTo be eligible for the CPHIMS examination, a candidate mustfulfill one of the following requirements for education and workexperience

Baccalaureatedegree, or globalequivalent, plus five (5)years of associated information and management systemsexperience*, three (3) of those years in healthcare

Graduate degree, or global equivalent, plus three (3)years of associated information and management systemsexperience*, two (2) of those years in healthcare

*Associated information and management systems experience includesexperience in the following functional areas: administration/management,clinical information systems, e-health, information systems, or managementengineering.

APPLICATION STATUS I am applying as a new candidate I am applying as a reapplicant I am applying for renewal of certification

MEMBERSHIP STATUS ANDEXAMINATION FEEMembership Status

To be eligible for the reduced CPHIMS examination fee, acandidate must be a current member of HIMSS

For information on joining HIMSS, visit the HIMSS websiteat wwwhimssorg Membership must be obtained beforeapplication for examination at the reduced fee can be

honored If you have applied for membership, but have notyet received your membership number, enter NEW in the spaceprovided for membership number

Enter your membership no: ____________________________

Examination Fee

Payment may be made by credit card, company check,cashiers check or money order made payable to AMP

HIMSS Organizational

Affiliate Member $270 (US dollars)

HIMSS National Member $300 (US dollars)

Non-member $375 (US dollars)

Rescheduling Fee $75 (US dollars)

If payment is made by credit card, complete the following:

VISA MasterCard American Express

Discover

Credit Card Number

Expiration Date

Your Name as it Appears on the Card

Signature

CERTIFIED PROFESSIONAL IN HEALTHCARE INFORMATIONAND MANAGEMENT SYSTEMS (CPHIMS)

EXAMINATION APPLICATIONThis form is to be used for exams given at established AMP Assessment Centers only

To apply for the CPHIMS examination, complete this application and return it with the examination fee to:

AppliedMeasurementProfessionals,Inc. CPHIMSExamination 18000W.105thStreet Olathe,KS66061-7543Fax: +1 913/895-4650

PERSONAL INFORMATION

HIMSS Member Number

I am not a member of HIMSS (a unique identification number will be assigned)

Name (Last or Family Name, First, Middle Initial, Former Name) (Please enter names as you wish them to appear on your certificate)

Name of Company (if work address) Title

Mailing Address (Street Address, City, State/Province, Zip/Postal Code, Country)

Daytime Telephone Number with country code if outside of North America E-mail Address
http://www.himss.org/http://www.himss.org/


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CPHIMS Handbook, page 14

SPECIAL ACCOMMODATIONS

Do you require special disability related accommodations during testing? No Yes

If yes, please complete the Request for Special Examination Accommodations form included with this handbook and submit it withan application and fee at least 45 days prior to the desired testing date Specific information about special accommodations isprovided in the handbook

SIGNATURE

I certify that I agree to abide by regulations of the CPHIMS program contained in this handbook I believe that I comply with alladmission policies for the CPHIMS examination I certify that the information I have submitted in this application is complete andcorrect to the best of my knowledge and belief I understand that, if the information I have submitted is found to be incompleteor inaccurate, my application may be rejected or my examination results may be delayed or voided

Name (Please Pr int): _________________________________________________________________________________________

Signature: ___________________________________________________________ Date: _________________________________

DEMOGRAPHIC INFORMATION

The following demographic information is requested

1 How many years of experience do you have ininformation and management systems?

3-5 years

6-10 years

11-15 years

16-20 years

More then 20

2 How many years have you worked in healthcareinformation and management systems?

2-5 years

6-10 years

11-15 years

16-20 years

More than 20

3 What type of facility most accurately describes yourprimary information and management systems activities?

Hospital

Health Care System (corp office)

ClinicalGroupPractice

Other Provider Payer

Vendor Organization

Health Care Consulting Firm

Academic

Law/Investment Firm

Government

4 What is your level of responsibility?

CEO

CFO

CIO

COO

Director/Department Head

Other Senior Management

Senior Staff/Manager

Staff

Student

Consultant

5 What is your principal work focus?

Administrative/Management

Clinical Systems and/or Applications

IT Infrastructure, Systems Implementation and

Management

Management Engineering

Security/Privacy

Telehealth/e-health

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

6

7

8

9

10

1

2

3

4

5

6

7

8

9

10

1

2

3

4

5

6


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CPHIMS Handbook, pa

REQUEST FOR SPECIALEXAMINATION ACCOMMODATIONS

If you have a disability covered by the Americans with Disabilities Act, please complete this form and theDocumentation of Disability-Related Needs on the reverse side so your accommodations for testing can be processed efficientlyThe information you provide and any documentation regarding your disability and your need for accommodation in testing wilbe treated with strict confidentiality Please return this form to AMP within 45 days of the desired testing date

CANDIDATE INFORMATION

__________________________________________________________________________________________________________Name (Last or Family Name, First, Middle Initial, Former Name)

____________________________________________________________________________________________________________________________________Mailing Address

____________________________________________________________________________________________________________________________________

____________________________________________________________________________________________________________________________________City State/Province Zip Code/Postal Code and Country

____________________________________________________________________________________________________________________________________Daytime Telephone Number with country code if outside of North America

SPECIAL ACCOMMODATIONS

I request special accommodations for the __________________________________________________________ examination

Please provide (check all that apply):

______ Reader

______ Extended examination time (time and a half)

______ Reduced distraction environment

______ Large print examination (paper and pencil administration only)

______ Circle answers in examination booklet (paper and pencil administration only)

______ Other special accommodations (Please specify)

____________________________________________________________________________________

____________________________________________________________________________________

____________________________________________________________________________________

Comments: ________________________________________________________________________________________________

__________________________________________________________________________________________________________

__________________________________________________________________________________________________________

PLEASE READ AND SIGN:

I give my permission for my diagnosing professional to discuss with AMP staff my records and history as they relateto the requested accommodation

Signature: _______________________________________________________ Date: _____________________________________

Return this form with your examination application and fee to:Examination Services Department, AMP, 18000 W 105th Street, Olathe, KS 66061-7543

If you have questions, call the Examination Services Department at +1 913/895-4600


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CPHIMS Handbook, page 16

DOCUMENTATION OFDISABILITY-RELATED NEEDS

Please have this section completed by an appropriate professional (education professional, physician, psychologist, psychiatrist)to ensure that AMP is able to provide the required examination accommodations

PROFESSIONAL DOCUMENTATION

I have known __________________________________________________ since _____ /_____ /_____ in my capacity as aCandidate Name Date (month/date/year)

__________________________________________________________ Professional Title

The candidate discussed with me the nature of the examination to be administered It is my opinion that, because of this candidatesdisability described below, he/she should be accommodated by providing the special arrangements listed on the reverse side

Description of Disability: _____________________________________________________________________________________

__________________________________________________________________________________________________________

__________________________________________________________________________________________________________

__________________________________________________________________________________________________________

__________________________________________________________________________________________________________

Signed: _________________________________________________________________ Title:_____________________________

Printed Name: _____________________________________________________________________________________________

Address: __________________________________________________________________________________________________

__________________________________________________________________________________________________________

Telephone Number: _________________________________________________________________________________________

Date: _____________________________________________ License # (if applicable): _________________________________

Return this form with your examination application and fee to:Examination Services Department, AMP, 18000 W 105th Street, Olathe, KS 66061-7543

If you have questions, call the Examination Services Department at +1 913/895-4600

Cp Him s Candidate Handbook

Documents

Transcript of Cp Him s Candidate Handbook