COVID PROTECTION PROTOCOL - Forte Village Resort...lungs with the the “green blood” of our...

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A place that remains unique in the world where you can relax in total harmony with nature, get back into shape, fill your lungs with the the “green blood” of our centuries-old park, the chlorophyll, and the iodine from our crystal clear sea and regenerate your body and spirit, forgetting the hardship of these last months. A truly incomparable place that fully restores the feeling of complete and total freedom, Forte Village will reopen on 27th June in maximum safety for you and your loved ones, as well as all the staff of the Resort. COVID PROTECTION PROTOCOL

Transcript of COVID PROTECTION PROTOCOL - Forte Village Resort...lungs with the the “green blood” of our...

  • A place that remains unique in the world where you can relax in total harmony with nature, get back into shape, fill your

    lungs with the the “green blood” of our centuries-old park, the chlorophyll, and the iodine from our crystal clear sea and

    regenerate your body and spirit, forgetting the hardship of these last months. A truly incomparable place that fully restores

    the feeling of complete and total freedom, Forte Village will reopen on 27th June in maximum safety for you and your loved

    ones, as well as all the staff of the Resort.

    COVID PROTECTIONPROTOCOL

  • Guests will therefore be able to freely experience nature and the innumerable activities and services of the resort which are largely accessible in the open air with an evident positive reduction of risk of circulation of pathogens. The project could become a best practice for all Italian resorts with similar characteristics in terms of morphology and accessibility

    Using the most advanced medical protocols applicable for Covid 19 (Test IgM/IgG rapid serological and if necessary molecular swab with relative PCR analysis) the aim is to create a sterile and free environment minimizing the threat of contagion (both for guests and staff) that allows people to live their holiday fully and without excessive limitations that upset its spirit and enjoyment.

    COVID PROTECTION PROTOCOL

  • A PARADISE IN SOUTH SARDINIA

    THE LUXURY OF SPACE

    With its 50 hectares of flourishing park, Forte Village can be considered a destination in its own right with only one entrance from outside. All services and infrastructure are accessible only to resort guests.

    BEACH

    Appropriate distancing will be guaranteed on the beach and the swimming pools as well as the sanitization of sunbeds, walkways and other materials, using eco-friendly products with low environmental impact

    SARDINIA

    Sardinia is the Region which had one of the absolute lowest transmission rates of the infection, even almost non-existent in the area where Forte Village is located.

    POOLS

    In the swimming pool, as usual, a daily check of the water parameters and the chlorine level will be carried out to ensure continuous disinfection

  • BUNGALOW

    Spacious Bungalows with a private garden.Perfect for families who seek privacy and wide spaces one step away from all the resort services. The perfect solution to be surrounded by the light and nature of Sardinia

    SUITES

    Masterpieces of elegance, luxury and seclusion, the suites offer spectacular, sweeping views over the sea or the lush gardens of the resort. The epitome of exclusive hospitality and fully personalised service, for an unforgettable holiday.

    VILLAS

    A member of Leading Hotels of the World, our exclusive 13 luxury villas in Sardinia provide the utmost privacy, each having a secluded private location, a spacious private garden and its own private pool. Our luxury Villas represent the pinnacle of space, style and service.

    ROOMS

    Elegance and exclusive service for couples and families, with spacious balconies and magnificent terraces, some of the rooms offer spectacular views over the sea, gardens and the mountains surrounding Forte Village Resort. Elegance and comfort.

    ACCOMMODATION

    The elegant hotels of Forte Village offer a choice of exclusive and extremely comfortable solutions for your holiday in Sardinia. In our resort, some hotels have sea views, others open out onto luxuriant tropical gardens. Some have a terrace or balcony, others feature a garden patio. Some are near the beach, others are near the spa. One will exactly meet your needs.

  • Neslted in the the heart of a tropical garden is the Forte Village Spa and the extraordinary thalassotherapy circuit.Its six salt-rich seawater pools maintained at different temperatures help restore balance. You can also enjoy the benefits of the Immune System Boosting programme, for a special strengthening of the immune system.

    ACQUAFORTE THALASSO & SPA

    THALASSOTHERAPY

    Our thalassotherapy, which has always been one of the flagships of Forte Village, is based on a protocol based on the use of brine, or magnesium chloride, that has notorious antiviral properties.

    OPEN-AIR POOLS

    A thalassotherapy course of 3000 m2 with 6 pools immersed in the vegetation of the resort. All the pools are outdoors, nestled in a tropical garden.

    PRIVATE SPA

    Located within the Acquaforte Spa, a new 300m² private area which you can reserve for exclusive use by your family and friends. Experience the world’s first spa within a spa with 4 thalasso pools, sauna, hammam, emotional showers, private treatment cabin and solarium.

    IMMUNE SYSTEM BOOSTING

    A special strengthening of the immune system, thanks to the extraordinary treatment developed for us by the renowned Doctor Ursula Jacob.

  • RESTAURANTS

    Almost all open-air, wrapped in gardens or by the sea, restaurants will be rearranged, maintaining the atmosphere that makes them unique. Forte Village offers a choice of restaurants where you can enjoy fine Italian and world cuisine prepared by our Resort Chefs. During our Celebrity Chef Evenings the stars of haute cuisine demonstrate their skills beneath the stunning star studded night sky of the Forte Bay Terrace.

    SPACES

    Wide spaces that allow social distancing

    OPEN-AIR RESTAURANTSAlmost all open-air restaurants, wrapped in gardens or by the sea

    STAFF

    Staff trained and equipped with masks

    BUFFET

    The buffet restaurant served by the staffRESERVED TABLE

    Reserved table for only one place per service, to enjoy the evening in complete serenity

    CELEBRITY CHEF NIGHTS

    The Italian and international haute cuisine under the stars of spectacular Forte Bay terrace

  • SPORTS ACADEMIES

    Learn from the legends of sport, discover their secrets and absorb their sense of fair play: lessons in life and dedication which light up Forte Village’s outstanding Sports Academies. There’s an array of sports on offer, from soccer with coaches from Chelsea Football Club to tennis, boxe etc.

    OPEN-AIR FACILITIES

    Facilities that allow you to practice most sports outdoor

    INDIVIDUAL ACADEMIES Possibility of single lessons with one of the legends or a dedicated trainer

    GYM AND FITZONE

    Open-air gym and fitzone

  • CHILDREN’S ACTIVITIES

    An oasis of fun where every child can play many interactive and sporting activities or relax in company while playing in our fantastic acquapark. An entire area dedicated to children, where you can learn to socialize and grow together.

    CHILDREN’S WONDERLAND

    An open-air corner of happiness, imagination and safety

    WORKSHOPS

    Educational workshops for children outdoors including visits to the vegetable garden

    STAFF

    All our staff is trained and certified by Worldwide Kids, the global leader in hotel childcare management.

  • A SAFE OASIS

    STAFFAll the staff will undertake specific training, furthermore, the medical center on site will ensure all staff and clients are tested. Doctors will be constantly on site to monitor the wellbeing of all resort residents and the fulfillment of the strict medical procedures

    ACCESS TO FORTE VILLAGEA property with a single access that allows to constantly monitor all entrances and forbid accessibility to non authorized personnel. A protected oasis which can only be accessed after strict medical supervision.

    THE MORPHOLOGICAL CHARACTERISTICS OF THE STRUCTUREA property with a single constantly monitored access that allows you to constantly monitor all entrances and forbid accessibility to non authorized personnel. A protected oasis which can only be accessed after strict medical supervision. A destination within the destination, guests find all the services they need within the resort: restaurants, bars, spas, gym, sports fields, shops, beach, swimming pools, cinema and much more.

    MEDICAL CENTER ON-SITEThe establishment of a Covid protection medical facility guarantees both customers and staff to be tested in order to verify their state of health, performing, monitoring activities in compliance with rigorous procedures for medical health. The presence of a management team of doctors and health experts from the „Covid Management Team - CMT” sector, able to manage processes in full compliance with the highest standards of hygiene and safety

    SUPPLIER CYCLESupplier cycle managed with a completely independent flow that eliminates any interaction with the residents of the resort. Goods arriving at the resort will be strictly sanitized before entry

    SECURITY PROTOCOLS AND SANITIZING MEASURES The adoption of all the necessary actions to guarantee a „sterile” resort through a stable activity of certified sanitation of all public and private areas.

  • CUSTOMER PATHWAY

    ARRIVAL AT THE AIRPORT

    The airport control personnel will carry out a customer screening as per applicable Regional and National rules: body temperature control, delivery of self-declaration form to certify their state of health (declaration of not having had symptoms attributable to COVID-19 in the days before boarding and further information on recent contacts with possible infected people)

    TRANSFER FROM THE AIRPORT TO THE RESORT IN “A COVID PROTECTED” CAR

    From the arrival to the resort, the facility will provide a sanitized vehicle with personnel previously checked by the medical team.

    TEST

    All checks will be carried out, in full compliance with all the measures provided by the security protocol, in a dedicated area of the resort surrounded by lush vegetation equipped with all comforts.

    COVID-PROTECTED LOUNGEThe medical facility includes a team of specialists who will use cutting-edge equipment in able to guarantee very high sensitivity / sensibility of the tests delivering results in a very short time.

    ARRIVAL TO THE ROOM AND LUGGAGE

    In case of negative antibode test, guests are accompanied to their accommodation and can start their holiday.

  • PROCEDURE

    The strict procedure studied by medical experts foresees the execution of a rapid antibody IGM/IGG test

    Based on the result of the above test, there would be the following scenarios:

    SCENARIO 1

    - Negative antibody test, the guest is accompanied to their accommodation to start their holiday

    SCENARIO 2

    - Positive antibody test, the guest will be accompanied to a dedicated lounge for the execution of a molecular (PCR) test: A - Negative molecular (PCR) test, the customer will be accompanied to their accommodation to start their holiday B – Positive molecular (PCR) test, in any case a special protocol is applied: The customer will be accompanied in the dedicated area of the resort, where in accordance and cooperation with the ATS (local sanitary authority), the Action plan Covid 19 will be implemented Based on the clinical picture of the guest with a positive molecular test, it will be decided if the customer can proceed the stay  at the resort or if it will be necessary to arrange further controls in a specialized structure indicated by the medical authorities In the event of the stay at the resort, the customer will be  accommodated in the property until he/she will not test negative to two consecutive molecular (PCR) tests during a 24 hours interval

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  • DISCLAIMER

    • By booking and however staying in the resort, each guest undertakes to fully comply with all regulatory provisions time by time applicable and to the Covid Protection Protocol mentioned above, in order to fight and contain risks of Covid-19 contagion and accepts the treatment of his/her personal data, including health related data, which will occur in compliance with the applicable law

    • The Covid Protection Protocol mentioned above and its implementation aim at adopting the best precautions on the basis of the currently available scientific knowledge, according to the applicable regulations and the practises of the sector, in order to fight and contain risks of Covid-19 contagion

    • Refusal by a guest to proceed, at the moment of check-in or at the dedicated Forte Village airport Lab, to medical exams and checks indicated in the Covid Protection Protocol mentioned above and/or to respect at any time all the procedures thereby indicated will stop the guest’s stay in the resort, with no right whatsoever to refund, including any advance payment already made, and with the obligation to pay any sum however related to the stay so far occurred

    • It is hereby intended and each guest, by booking and however staying in the resort, acknowledges and accepts that any neutralization of such risks cannot be promised or guaranteed and Forte Village and its manager Progetto Esmeralda s.r.l. shall not be held responsible for any reason whatsoever in connection with such risksIt is hereby intended that any change may be made to the Covid Protection Protocol, if necessary and/or appropriate in connection with technical needs and/or the development of the phenomena, provided that we remain committed to the goals of the highest attention paid to Forte Village guests’ and employees’ health and serenity

    • Health care personnel in charge of implementing the procedures described above may adapt the same as deemed appropriate or implement a specific procedure for a certain customer by way of derogation to the protocol on the basis of the customer’s anamnesis.”

    This information material, any information hereby contained, the related know-how and its development, its implementation in any form whatsoever, as well as the narrative and graphic representation are the exclusive ownership of Progetto Esmeralda s.r.l. and any use, reproduction, communication, transmission and delivery thereof, in whole or in part, for any purpose and in any form whatsoever is prohibited without Progetto Esmeralda s.r.l.’s prior written consent