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INTEL CONFIDENTIAL, FOR INTERNAL USE ONLY
Government-Cloud: Innovating for National Growth
June 5, 2013 Intel Corporation Tom Donnelly
INTEL CONFIDENTIAL
Legal Notices
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Copyright © 2013, Intel Corporation. All rights reserved.
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Agenda
• Cloud Computing – World Trends • Government-Cloud - Driver for Innovative Government • Government-Cloud Case Studies
- U.S. - UK - Singapore - Moldova
• Key Success Factors of Government-Cloud: CT-CMF - Introduction, Background - Cloud Value & Innovation - Cloud Security
• Summary
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Cloud Computing – World Trends
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Cloud is shifting the focus….
BMW: Pressure on IT to scale 1M to 10M cars
Strategy : Move to public cloud within 7 years
Industry trend toward purely focusing on business And away from traditional IT stack
Bayer: "We don't want to be in the IT business."
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Government-Cloud Driver for Innovative Government
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Drivers and Challenges for the Adoption of Government-Cloud
Cost Reduction
Services Continuity
Agile Provision of Better Service for Nation
Data Ownership, National Security
The value from Government-Cloud is a foundation for national growth.
Government Cloud Case Studies
The United States
The United Kingdom
Moldova
Singapore
Australia
Ireland
Thailand India
Taiwan
County for the case
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• Improve Return on Investment • Close productivity gaps, in align with Cloud Strategy,
supporting “Digital Government” • Increase communications with stakeholders
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“Innovate with Less” - The U.S. Federal IT “Shared First” Services Strategy
Goal
• Increasing waste IT spending • Inefficient silo / duplication of systems • Undisclosed valuable data to citizens and industry
Problem
• Institutionalize a Shared-First Culture • Begin with Commodity IT • Identify Providers and Delivery Models
Strategy
Cloud is a key enabler for efficiency and Digital Gov. Source: Federal Information Technology Shared Services Strategy (May 2012) PortfolioStat 2.0: Driving Better Management and Efficiency in Federal IT (Mar 2013)
Identified $2.5 billion potential savings
2013-2015
INTEL CONFIDENTIAL
• Rapid adoption of cloud to government • Ensured information security and privacy
requirements to cloud service providers • Quick and efficient security information sharing for
risk based decisions
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“Do once, Use many times” Cloud Security Approach Federal Risk and Authorization Management Program (FedRAMP)
Goal
• Duplicative, inconsistent, time consuming, costly, and inefficient cloud security risk management
• Little incentive to leverage existing Authorizations to Operate (ATOs) among agencies
Problem
• Unified risk management approach • Uniform set of approved, minimum security controls • Consistent assessment process
Strategy
Unified security approach drives gov’t cloud adoption
Saves significant cost, time and
resources, while assuring security
Source:The Government Cloud Computing Initiative (GSA Expo 2012)
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• Achieving economies of scale • Responsive to government policies & strategies • Leverage new technologies for faster benefits and
reduce costs • Meet environment and sustainability targets • Dynamic and transparent cloud procurement
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Goal
• Increasingly costly infrastructure proliferation • Difficulty to modernise and fully exploit recent ICT
developments
Problem
• Commodity solutions • Public-Cloud First • Pay-as-you-go, scale up scale down and friction free • Assure and accredit once and then reuse • Easy in, Ease of Use, Easy Out by cloud marketplace
Strategy
Cloud enables gov’t response to policies with less cost
Projected Cost Reduction:
£340mil, ’12-’15
Source:Government Cloud Strategy (HM Government 2011)
“Public Cloud First” - UK Cloud Programme
GovCloud CloudStore
Digital By Default
Public Cloud First
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Foundation for eGov 2015 – Singapore Cloud
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• Provide a resilient and secure ICT shared environment
• Allow government agencies to procure computing resources on-demand, with greater ease and speed
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Goal
• Keep Singapore competitive with world-class e-Gov • Enhance vibrancy and growth of ICT sector and its
ecosystem
Challenge
• Leverage commercial public cloud to reduce cost • Use private government cloud where security
and governance requirements cannot be met by public clouds
• Enable interoperability between Central Cloud and Agency Clouds through Gov.-Cloud standards
Strategy
Cloud is leveraged for competitiveness and economic growth
Awarded No.1 country in e-Government
Rankings 2012
Source:A New Paradigm in Cloud Computing (IDA Fact Sheet 2012) e-Government Rankings 2012, Waseda University Institute
Strategic Approach to Cloud Adoption
Cloud helps ICT industry growth: by 11% from ’98
to ’08
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• Foster the use of ICT for purposes of enhancing the Government efficiency
• Increase international competitiveness and improve the standards of living
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Goal
• Inefficient public services, low utilization of IT in public services
• Waste of citizens’ time to access public services, delay of offering the services
• Inefficient IT resources within government
Problem
• World Bank support: $20m finance • Institution and CIO council for e-Transformation • Datacenter consolidation: Building new datacenter,
reuse existing datacenter as disaster recovery • Open data initiative
Strategy
Developing International Competitiveness using Cloud
Strategy built and 20+ KPIs
defined to succeed
Source: Moldova Governance e-Transformation Strategy, Dona Scola, Deputy ICT Mini (2012)
Moldova eGovernment Center
E-Government Center
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Summary of the Cases
In summary, there are three: (1) Cost reduction and efficiency improvement by holistic optimization of government ICT (2) Utilizing Cloud as a service platform for realization of various new policies by ICT, e.g. Open Data Initiative (3) Drive ICT industry, national growth, and competitiveness
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Objective and Goal for Government Cloud
Approach to Security
Government-Cloud Strategy
To address security and risk, which are one of largest concerns, countries are taking unified risk assessment approach as well as cloud adoption. This assures their security level.
In order to achieve their objectives above and to deploy necessary policies such as security in mid / long term, countries are developing and executing Government-Cloud strategy, which includes roadmap, milestone, and KPIs for the strategy.
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Government Cloud Priorities
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Current Government-Cloud Characteristics
ICT STRATEGY
ADDRESSING KEY CONCERNS
ADOPTION
CLOUD STRATEGY
INITIATIVE STRATEGY • E-Government strategy alignment
• Centralized approach & overall Shared-Services strategy are key themes
• ‘Cloud-first’ is the mantra for new initiatives
• Building basic private cloud infrastructure
• Most seeking to take advantage of Public-cloud where possible
• Service Data Classification decision is pre-requisite to Cloud type
• Developing universal CSP certification schemes
• ‘Commodity’ IT Services getting attention first
• Even split between IaaS & SaaS currently – PaaS is expected to grow over time
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DRIVER DESCRIPTIONS
Reduce costs • CAPEX versus OPEX • Software Licenses • Scalability and Flexibility
Competitive Advantage
• Freeing Up Internal Resources • Alignment and synergy
Agility • Faster response to business and Citizens • Increased scalability and flexibility
Efficiency • Better Resource Utilization (both infrastructure & human) • Improved collaboration & mobility
Government Cloud Drivers
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• Improved Agility • Reduces Overlap and Fragmentation • Cost Reduction and Efficiency Gains • Improved Quality of Service • Revolutionize the Way Citizens are Served • Sustainability and Green IT
Government-Cloud Benefits
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Government -Cloud – the new challenges
Could be better • Security • Regularity Compliance • Data storage location • ROI for large-scale usage • Interoperability of architectures • SLA Monitoring • Licensing costs • Vendor Lock-in • Political drivers • …
Good • Cost reduction • Elasticity/flexibility - agility , scalability and
flexibility • Consolidation & better use of resource • Quality of Service • Innovation and value-add
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INTEL CONFIDENTIAL
Cloud Technology Capability Maturity Framework
Security
Automation
Standards…
TECHNOLOGY CAPABILITY
Strategy
Risk
Agility…
ORGANISATIONAL CAPABILITY
Cloud Technology Capability
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INNOVATING FOR
BUSINESS VALUE
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Government Business Value Defined
Business Value is the contribution IT makes to helping an organization achieve its objective
There is no such thing as an IT investment, there are only IT enabled services investments
BUSINESS VALUE
Increase Revenue (Growth)
Better use of Assets (Productivity)
Optimize Costs (Efficiency)
Manage Risk (Continuity)
Increase Agility (Time)
Monetizable
Quantifiable
All Benefits
Copyright © 2013, Intel Corporation.
Government Common Value Dials
• Efficiency • Effectiveness • Productivity gains
Staff Productivity Operational efficiency
Cost optimisation
• Policy delivery • Policy effectiveness • Service quality
• Reduction in service delivery costs
• Reduction in cost of goods/services
• Enablement of compliance • Error reduction
Compliance / Risk Management
User satisfaction • Staff satisfaction • Customer satisfaction
Source: IVI
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The Cloud Drives New Security Needs Enhancing End to End Cloud Security
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• Reduced physical control, visibility • Increased multi-tenancy • Reduced effectiveness/efficiency of existing security toolbox • Increased attack surface
VMM Company
C
Company B
Company A
IT Security Policy
Mf.
HR
Sales
Mfg
Mfg
HR
CHALLENGES
TRADITIONAL DATA CENTER
VIRTUALIZED AND PRIVATE CLOUD DATA CENTER
PUBLIC CLOUD DATA CENTER
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Cloud Environments Present a Range of Security Challenges for Government
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• Mobile access • Data protection • Meeting government standards and baselines • Cloud Provider Trust • Secured architecture • Identity and access management
Source: Intel Industry Brief – “Securing the Cloud for Government Entities”
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CONTROL LAYER
CONTROL LAYER
CONTROL LAYER
Granular Trust Enablement Multi-Level Trust
Trusted Data
Semi-Trusted Data Data
Un-Trusted Data
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Valu
e of
Ass
et
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ODCA Security Assurance Levels
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Source: Open Data Center Alliance Usage: Provider Assurance Rev. 1.1 http://www.opendatacenteralliance.org/docs/ODCA_ProviderAssurance_Rev.%201.1_Final.pdf
ASSURANCE LEVELS LEVEL DESCRIPTION
BRONZE Basic Security
SILVER Enterprise Security Equivalent
GOLD Financial Organization Security Equivalent
PLATINUM Military Organization Security Equivalent
Cloud subscriber should evaluate its risk appetite and determine the appropriate level of security required
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Government-Cloud Workshop Dependable and more agile infrastructure that dramatically reduces services’ deployment times. Interoperable deployment in multi-vendor, heterogeneous environments, and seamless data portability across environments. Secure standards and practices that enable a level of cloud security that addresses concerns. Client and context awareness to edge of cloud for optimal Quality of Experience (QoE) Open cloud marketplace with attributes, features and pricing identifiable in a consistent manner and easily comparable.
D.
I.
S.
C.
0.
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- Sharing practical strategies for realizing your Cloud vision
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Benefits of attending workshop Interactive workshop focused on the successful execution of Cloud adoption within public
sectors. Attendees will be able to:
Systematically assess the value and innovation potential of Cloud options
Orchestrate blueprints for dependable and secure Cloud platforms
Balance an appropriate mix of public/private Cloud options
Identify technical and organisational capabilities necessary to maximize Cloud impact
Leverage management best-practices and lessons learned from Intel IT and other organizations to
assist G-Cloud strategy definition and implementation, including access to the IT Capability Maturity
FrameworkTM (IT-CMFTM) - refer to backup
Converse with peer CIOs, Business and IT leaders in a workshop environment
Copyright © 2013, Intel Corporation.
WELCOME
INTEL IT’S CLOUD STRATEGY
CLOUD COMPUTING
GOVERNMENT CLOUD COMPUTING TRENDS
CLOUD TECHNOLOGY CAPABILITY MATURITY FRAMEWORK (CT-CMF) – Creating a unified Cloud value proposition – Implementing effective Cloud governance & supplier management – Developing Cloud orchestration capabilities – Formulating a Cloud-aware application strategy – Addressing Cloud security concerns – Managing network and storage performance / growth in the Cloud – Optimizing compute workloads in the Cloud
SUMMARY & NEXT STEPS
Workshop Agenda (half-day)
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Summary • Countries, regardless of mature / emerging ones, have
been utilizing Cloud as a key enabler to service improvement to citizens, national growth strategy, and gaining competitiveness of their own.
• Governments are moving forward to build Cloud as a foundation for realizing value-added services to citizens / business in cost-efficient manner.
• Furthermore, Government-Cloud is important in terms of boosting economic growth and international competitiveness. Competitive Cloud solutions have potential to create new industry for global market.
• First step is to build a strategic roadmap for Cloud. A Framework like CT-CMF/IT-CMF, which is holistic and has best practices on metrics, is useful to build the strategy. 30
INTEL CONFIDENTIAL
Thank You
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