Resources Directorate

UNCLASSIFIED Shokat Lal Assistant Director Human Resources & Workforce Services Resources Directorate Council House Earl Street Coventry CV1 5RR Direct tel no: 02476 833200 Fax no.: 02476 833266 Email: shokat.lal@coventry.gov.uk

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Email to:

Our reference: FOI/20122328 Date: 26th February 2014

Dear Freedom of Information Act 2000 Thank you for requesting information regarding guidance on avoiding discriminatory behaviour. Your request has been considered under the Freedom of Information Act 2000 (The Act). Request: Please note that I am only interested in information which relates to the period 27 January 2013 to the present day. 1 Does the council currently issue written guidance to its employees and or its elected

representatives on the best possible way of identifying and or tackling and or avoiding discriminatory behaviour when it comes to their dealings with members of the public and or colleagues and or other third parties. This advice will extend to issues relating to race, gender, sexuality, disability, age and religion. It will include but will not be limited to advice on the kind of language which should be avoided in either in conversation and in communications and correspondence. It will also include advice and guidance on acceptable/unacceptable forms of behaviour in the work place. If the answer is yes can you please provide copies of all written advice which is currently issued to the council’s existing employees and representatives and or its new recruits.

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2 During the aforementioned period have any of the council’s staff and or elected representatives attended any kind of seminar and or workshop and or lecture (or similar) which touched upon the issues of discrimination on the grounds of race, sexuality, gender, disability, age and religion. These events could have been run on an in house basis by the council or they could have been run by consultants/experts brought in from outside. These events could have taken place on council premises and or at other locations. If the answer is yes can you please provide full details. In the case of each seminar and or workshop and or lecture can you please provide the date, time and venue. In the case of each event can you state the name of the company that ran it and the numbers of employees and or elected representatives present. In the case of each event can you state the title of the event and the total cost to the council. In the case of each event can you please provide copies of all written material circulated to staff as well as copies of any photographs and worksheets and or quizzes and or power point presentations.

Response: 1. Please find attached: Anti Bullying and Dignity at Work Policy Code of Conduct for Employees Equal Opportunities Policy 2. a) Council Staff:

Please find attached spreadsheet and attachments, which gives details of training undertaken by Council staff on Disability Briefings, Equality and Diversity Awareness for staff, Equality and Diversity Awareness for Managers, Harassment and Bullying for Staff, and Condensed Mandatory Training. This training was delivered internally by Council Employees and the Training took place at the Elm Bank Corporate Training Centre, Mile Lane, Coventry. Training was also provided for Social Care staff on the following dates. 269 Social Care Professionals attended the training in total. The training was delivered internally by Council employees and was held at the Social Care Development Centre, 1b Lamb Street, Coventry 20th February,18th March, 24th April, 3rd May, 21st May, 18th June, 18th July, 20th August, 18th September, 26th September, 24th October, 11th November 18th November, 19th December.

The training is also delivered through the Qualifications Credit Framework (QCF) units which stipulate requirements and this is at level 2, 3, and 5 in both adults and children qualification. We also deliver to Skills for care standards from Induction upwards. This is all training that leads to either unit accreditation or full qualifications to national academic standards.

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b) Elected Members:

To place answers in the correct context it should be noted that members are not employees. They are democratically elected by the public, accountable to them for as long as their term of office lasts and are not subject to terms and conditions terms like employees. All members sign up to and are bound by a code of conduct which is also enshrined in Coventry’s constitution (part 5) http://www.coventry.gov.uk/constitution.

Members are provided with copies of the constitution and a list of ‘Responsibilities as a Member’ (appendices 1). This list includes a section on respect for others and is also on the members section of the council’s intranet and member’s handbook. This is also part of the Member’s Handbook which is available on the intranet. The member’s intranet pages also give access to all policies and procedures followed by the council which include policies and strategies on equality and duties under the equalities act. http://www.coventry.gov.uk/equality

Response – There are 3 courses run annually for members that raise issues under the Equalities Act 2010. All of these have run since 27/01/2013.

a. Code of Conduct - All members are required to attend mandatory code of conduct training at least once during their term of office and courses are run annually. The ‘Code of Conduct’ course includes a section on appropriate behaviour of elected members (see appendices 2).

b. Equalities Training – Avoiding the Pitfalls - an in-depth training session focusing on members’ responsibilities under the Equality Act (see appendices 3)

c. HR Appeal Training - is a mandatory requirement for those members who sit on Employee HR Appeals. The HR Appeals session also includes a section on equality law (see appendices 4 and 5).

The course training material is attached. Please note that these are copyrighted and cannot be reproduced without permission. Hand-outs from all these courses for those that could not attend are accessible to all members via the intranet. Details requested on each course are listed below. Title Date Time Cost Venue Provider No. Attended

Code of Conduct

11/06/13 5pm £375 Council House

Coventry University 15

HR Appeals 9/07/13 5pm £375 Council House Coventry University 13 Equalities – Avoiding the Pitfalls

12/11/13 5pm £375 Council House Coventry University 9

Please note, under the Re-Use of Public Sector Information 2005 Regulations you are free to use this information for your own use or for the purposes of news reporting. However, any other type of re-use under the Regulations, for example; publication of the information or circulation to the public, will require permission of the copyright owner and

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may be subject to terms and conditions. For documents where the copyright does not belong to Coventry City Council you will need to apply separately to the copyright holder. You have a right to make representations about the outcome or handling of your request – in the first instance this must be made in writing within 40 working days of the date of this letter, to the Council's Information Governance Team at: Council House, Room 21a Lower Ground Floor Earl Street, Coventry. CV1 5RR infogov@coventry.gov.uk If you have done this and are still dissatisfied, the Information Commissioner can be contacted at: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Yours sincerely Shokat Lal Assistant Director Human Resources & Workforce Services

Document 2.10 1 of 7

Anti-Bullying & Dignity at Work Policy

March 2007 1. DIGNITY AT WORK - INTRODUCTION 1.1 Coventry City Council believes that every employee has the right to be

treated with dignity and respect in the workplace and is committed to providing a supportive working environment where individuals are free from bullying, harassment, discrimination & victimisation.

1.2 Bullying, harassment, discrimination & victimisation have a serious

negative impact on individuals and the services that we provide. The Council recognises that behaviour which creates threatening or intimidating work environments can affect job performance, undermine job security and cause undue stress, which may result in illness and absence from work.

1.3 The Council will not tolerate any form of bullying, harassment,

discrimination & victimisation of its employees and may treat such incidents as disciplinary offences, in line with the Code of Conduct, even if these acts are committed outside of work.

1.4 The Council will ensure that all employees are aware of the Anti-

Bullying & Dignity At Work policy and Charter (appendix 1) and of the procedure for dealing with incidents of bullying, harassment, discrimination & victimisation.

2. DEFINITIONS 2.1 The Council expects all employees to show respect and consideration

toward their colleagues and service users.

Harassment can be described as unwanted conduct, which affects the dignity of people at work. It may be on grounds of colour, race, nationality, gender, marital status, age, disability, sexual orientation, religion or belief. It may be persistent or an isolated incident. The key is that the actions or comments are viewed as demeaning and unacceptable to the person receiving them. Bullying can be defined as offensive, intimidating, malicious or insulting behaviour, or an abuse or misuse of power, which undermines, humiliates, denigrates or injures the recipient. It may be unintentional, subtle or insidious. As with harassment, the key is that the actions are viewed as demeaning and unacceptable to the person receiving them. Discrimination is when an individual is treated less favourably on the grounds of sex, race, sexual orientation, age, religion, disability, marital status, ethnic or national origin. Discrimination can be direct or indirect. Victimisation is when an individual is treated less favourably for unjustifiable reasons. For example, because someone has complained of discrimination or given evidence supporting another worker.

3. WHAT CONSTITUTES BULLYING, HARASSMENT,

DISCRIMINATION & VICTIMISATION?

3.1 Examples of bullying, harassment, discrimination & victimisation are:

• Displays of rage at a colleague in front of others or in private. • Personal insults and name-calling or persistent unjust criticism. • Offensive jokes and statements. • Patronising or humiliating remarks. • Unwelcome sexual advances. • Display of offensive materials. • Spreading malicious rumours, or insulting someone, for

example, on the grounds of race, sex, disability sexual orientation, religion or belief and age.

• Social isolation and/or deliberate exclusion. • Racist, sexist, ageist or homophobic "jokes". This is not an exhaustive list.

3.2 It is recognised that workplace bullying can sometimes be overlooked

or excused and it is important to be alert to language that might seek to hide or excuse bullying as: • Personality clash • Poor or inappropriate management style • Bad attitude • "Strong" or "robust" Management

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It is unacceptable for any employee to behave in a way that is intended to result in physical, mental or psychological hurt.

3.3 Bullying, harassment, discrimination or victimisation can be a series of

events or an isolated incident. All incidents must be dealt with seriously and appropriately.

3.4 It is vital that an employee is supported when experiencing any form of

bullying, harassment, discrimination or victimisation. 3.5 What is not bullying?

Firm but fair management can be confused with bullying and harassment. Managers who deal with employees fairly and consistently through appropriate procedures are not bullying or harassing employees.

3.6 It is expected that managers raise concerns with employees about competence and/or capability in appropriate circumstances (see capability procedure guidance for managers), but it is unacceptable for employees to be humiliated or intimidated. Managers should manage an employee's performance in a positive, supportive way. Equally, employees are expected to co-operate with their manager in addressing and taking appropriate action to improve areas of under performance.

4. LEGAL FRAMEWORK 4.1 It is illegal to discriminate directly or indirectly against someone on the

grounds of their colour, race, nationality, sex, marital status, sexual orientation, disability, religion or belief or age. It is also illegal to apply pressure to discriminate or to aid discrimination by another person. The Council is liable for any acts of discrimination committed by employees during the course of their employment. Employees should also be aware that intentionally causing a person harassment alarm or distress might mean that the employee responsible could be found guilty of a criminal offence.

4.2 Therefore, the Council has an obligation in their duty of care to treat

issues of bullying, harassment, discrimination and victimisation seriously and enable and support employees to resolve issues either informally or formally through the Corporate Grievance Procedure.

4.3 The legal framework that supports this policy includes the following:

• Sex Discrimination Act 1975 • Race Relations Act 1976 • The Employment Equality (Religion or Belief) Regulations 2003 • The Employment Equality (Sexual Orientation) Regulations 2003 • Disability Discrimination Act 1995 • Human Rights Act 1998

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• Health & Safety Act 1974 • The Employment Equality (Age) Regulations 2006 • Employment Relations Act 1999 • Protection from Harassment Act 1997 • Employment Rights Act 1996 • Employment Act 2002 (Dispute Resolutions) Regulations 2004

5. EXPECTED STANDARDS OF BEHAVIOUR 5.1 Employees

• Employees are expected to treat each other with respect • All employees have a responsibility to provide services in a fair

and reasonable way. • All employees have a responsibility not to bully or harass other

employees or members of the public to whom they provide a service.

• Nor must employees aid or collude with another to bully, harass,

discriminate or victimise. • Employees have a responsibility to report bullying, harassment,

discrimination & victimisation through appropriate channels. 5.2 Managers

• Managers are responsible for setting appropriate workplace standards.

• Managers have a responsibility to ensure that the working

environment is free from bullying, harassment, discrimination & victimisation and that all employees are treated fairly and with respect.

• Managers are responsible for challenging bullying, harassment,

discrimination & victimisation. Managers should examine their own behaviour and be aware of circumstances where staff may feel bullied even if bullying was unintended.

• Managers are responsible for taking complaints of bullying,

harassment, discrimination & victimisation seriously and dealing with them promptly and appropriately.

• Managers must support employees experiencing bullying,

harassment, discrimination & victimisation and provide the opportunity to discuss matters with the Counselling and Support Service and/or Human Resources.

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• Managers must ensure that the complainant is not victimised for

bringing a complaint forward. • The Council will support managers who legitimately discharge

their management responsibilities properly and reasonably without this constituting bullying or harassment where a reasonable and proportionate approach is taken within the Council's procedures and norms. Examples of good management are:

Setting achievable time limits and standards of work.

Positively supporting the performance of individual workers

Addressing matters of performance, attendance and conduct through the appropriate Council procedures

Applying Council procedures in a just and fair manner 6. PROCEDURE FOR DEALING WITH BULLYING, HARASSMENT,

DISCRIMINATION & VICTIMISATION 6.1 Where an employee believes that the conduct of another employee is

in breach of this policy they may choose to: • Deal with the matter themselves, informally or, • Involve a third party to assist in dealing with the matter informally

or, • Pursue the matter formally through the Council's grievance

procedure

6.2 This section should be read in conjunction with " Manager's code of practice for application of the Anti-Bullying & Dignity At Work Policy" document as this provides further information on informal and formal options available to an employee and provides guidance on dealing with bullying, harassment, discrimination & victimisation matters.

6.3 There may be occasions where the Council has a responsibility to take

action in respect of bullying, harassment, discrimination or victimisation issues even if these issues have not been raised by individual employees.

For further information please contact the HR Advice Line ℡ 76832454 hradviceline.coventry.gov.uk

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Appendix 1 ANTI-BULLYING AND DIGNITY AT WORK CHARTER

Value Statement: Coventry City Council believes that every employee has the right to be treated with dignity and respect in the workplace and is committed to providing a supportive working environment. What we expect from you:

• That you treat your colleagues fairly and equally

• Value differences in others and their contribution

• Treat all people politely and with respect

• Change your behaviour if it causes or is likely to cause offence to other people

• Challenge inappropriate behaviour constructively

• Support others where possible

What we expect from managers in addition to the points above:

• To manage people effectively

• Manage in a fair and consistent way

• To communicate regularly and effectively and be open to feedback

• Lead by example and set high standards

• Be accessible to staff to discuss their problems or concerns

• Ensure employees have access to Training & Development Examples of unacceptable behaviour:

• Spreading malicious rumours or insulting someone because of their sexuality, religion, belief, race, gender, disability, age or for any other reason

• Ridiculing or demeaning someone

• Excluding or victimising someone

• Treating someone unfairly

• Misusing power or position

• Unwelcome sexual advances or displaying offensive materials

• Shouting or swearing at someone

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DOCUMENT CONTROL Version Date agreed at

Core Group Business Mgt Group Approval

Implement-ation Date

Author Summary of Changes

1 March 2007

Jaz Bilen

2 December 2009

Jane Curry Updated further information box - new HR structure

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Code of Conduct For Employees

January 2009 1. Introduction and Scope 1.1 This Code of Conduct is based on the key principles arising from the

work of the Nolan Committee on the Standards in Public Life. The Code outlines the minimum standards that you as a Council employee, must adhere to. This Code does not apply to school based teaching staff who have their own Code.

1.2 You must comply with this Code as it forms part of your terms and

conditions of employment. The Council believes that employees are responsible for their actions. It is the responsibility of all employees to read the Code. If any of the provisions contained within this Code of Conduct, related Codes of Practice or Policies are not fully understood, then you must, in your own interests, seek clarification from manager or Human Resources Team.

1.3 All employees are expected to perform their duties with honesty,

integrity, impartiality and objectivity and in particular to: I Give the highest possible standards of service II Do nothing inside or outside working hours which could damage

the City Council's reputation III Behave honestly IV Follow the City Council's policies and procedures 1.4 The people who live in, work in or visit Coventry, are entitled to high-

quality services and a high standard of behaviour from all of the City Council's employees. Public confidence in employees' integrity would be shaken by the least suspicion that they could be influenced by improper motives.

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You must not put yourself in a position where your honesty or integrity could be called into question. The Council reserves the right to monitor its employees including surveillance, (in accordance with any relevant legislation and City Council policies) to ensure that the provisions of this Code of Conduct are being adhered to.

1.5 If your actions or behaviour fall below the standards set out in this

Code then the City Council may take formal disciplinary action against you including the possibility of summary dismissal without notice. Serious misconduct, criminal offences or other acts committed outside working hours which bring the City Council into disrepute may also result in formal disciplinary action being taken against you, in accordance with the City Council's procedures.

1.6 You must comply with the rules and procedures set by the City Council

in relation to actions and behaviours. These include:

• Equal Opportunities Policies • Race, Disability, Gender and Sexual Orientation Equality Policies • Anti-bullying and Dignity at Work Policy • Flexitime Scheme • Acceptable Use of ICT Facilities Policy • Customer Care Standards • Policy and Strategy on Theft Fraud and Corruption • No Smoking Policy • Addiction and Substance Abuse Policy • Corporate Health and Safety Policy • Corporate Promoting Health at Work Policy and Procedure • Recruitment Code of Practice

2. Working with the Community 2.1 You must always remember your responsibilities to the people of

Coventry and ensure courteous, efficient and impartial service delivery to all groups and individuals within the community.

2.2 The City Council values its partnership with other public, private and

voluntary organisations and all employees should create successful working relationships with these organisations.

2.3 You have a duty at all times to uphold the law and relevant guidance

bearing in mind the public's trust placed in Council employees. 2.4 The City Council will not tolerate an employee's physical, emotional or

verbal abuse, harassment, discrimination, victimisation or bullying of service users, members of the public or other employees. Such actions may be deemed to be misconduct or gross misconduct and may result in disciplinary action including dismissal.

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2.5 Employees working with young people or vulnerable adults are in a

particular position of great trust. A breach of that trust, assault or sexual misconduct or breach of policies and procedures meant to safeguard vulnerable service users and other recipients of Council services, will be regarded as potential gross misconduct. This may lead to disciplinary action including the possibility of summary dismissal without notice. Directorates will have appropriate guidance on good practice and working arrangements for dealing with vulnerable people which aims to ensure an appropriate professional environment and the application of necessary safeguards through risk assessment to address any potentially vulnerable situations.

2.6 The City Council believes that all its employees are entitled to be

treated with respect, free from any threat or violence from members of the public, service users or others. If a member of the public is abusive or unreasonable, and you cannot ease the situation, you should try to end the conversation politely and then tell your Manager. Do not be rude or offensive in return. You should inform your Manager in writing immediately of any aggressive or offensive customer you have dealt with. Your Manager will be able to give you details of the policies that operate within your service area for dealing with aggressive or offensive customers.

2.7 If you are assaulted, you can take reasonable action to defend

yourself, but you risk breaking the law if you overreact. In certain circumstances, it may be necessary for security staff to use reasonable force to remove a person who has acted violently and refused to leave the premises. Employees can call the Police if they need their help. The City Council will support and take appropriate action on behalf of all staff who are assaulted or abused in the course of their duties.

2.8 You should never mislead people who use the City Council's services

or lie about the Council's business. 3 Working with other Employees 3.1 All employees have a right to be treated with dignity at work. You

should always respect your colleagues and other employees and treat them how they wish to be treated. You should always help other colleagues if they need information, advice or services.

3.2 All forms of bullying, including violence, threats or verbal aggression

towards colleagues is unacceptable and will be dealt with seriously by the City Council. It is not acceptable for an employee to abuse their position with the City Council to take advantage of other employees. If there are important issues that cannot be resolved amicably with another colleague, then you must make the situation known to their

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Manager. It is not acceptable to fight with, or assault, any employee or stop them from working.

3.3 All employees are required to follow the Council's policies on equalities and diversity. All forms of harassment, including racial and sexual harassment, and harassment on the grounds of disability, religion, class, sexuality, age, political affiliation or membership of a Trade Union are unacceptable. If you do not understand any part of the Council's policies on equalities, and diversity then you should raise the matter with your Manager.

3.4 If you leave your job, you should make sure that you leave your files

and records in good order for the person taking over from them. You should put a note on each file, unless your Manager tells you otherwise, giving a brief history of the case, any action that needs to be taken and when it should be done. Any important dates and deadlines should be highlighted.

3.5 Personal relationships with colleagues who have a line management

relationship with the post you hold must be declared upon appointment. If, subsequent to appointment, you develop a close personal relationship with a colleague who has a line management relationship, then you must inform your Head of Service immediately who will consider the appropriateness of such a relationship in conjunction with the duties of the post. If you are unsure about the need to inform your Head of Service about a close personal relationship with a colleague, then you should seek advice from your Manager, or from the Human Resources Team.

3.6 The Council operates a "No Smoking" Policy. This applies to all

Council buildings and those where Council services are provided. It also applies when transporting service users in Council or private vehicles. The policy also applies to visits to service users in their own homes or other establishments.

3.7 You should not consume alcohol when you are on duty, unless agreed

beforehand by your Manager for specific occasions. You should make sure that if you drink any alcohol when you are off duty, but during the working day, it will not affect your ability to carry out your work or damage the reputation of the City Council. For example, this could include if you have alcohol on your breath when you need to interview the public. If you use heavy machinery or drive Council vehicles, you should never drink alcohol during the working day. Some posts carry a specific restriction concerning drinking at any time and you will be told by your Manager or the Human Resources Team if this restriction applies to your job.

3.8 You should not take any non-medical substance, such as drugs that

may affect your ability to work. Prescribed drugs may be taken on condition that they do not interfere with service delivery. If a Doctor gives you any medication that may have a negative effect on your

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performance, you should tell your Manager in confidence. The use of illegal substances will not be tolerated by the Council and may result, not only in formal action being taken against you, including the possibility of summary dismissal, but also with the matter being reported to the Police.

4 Working with Managers 4.1 It is important that employees have an effective working relationship

with their Manager. You must always be honest with your Manager. The Manager will tell you what is expected from you, respond to any concerns you may have about your work, assess your performance and give you feedback, in seeking advice on how you can improve.

4.2 Your Manager and the Human Resources Team should tell you about

the City Council's personnel policies and arrange for any appropriate training and development. You should help your Manager identify what training and development you need and how this can be provided.

4.3 You can expect your Manager to be polite, reasonable and fair to you

all the time. Managers are there to support employees in their job and help them, if they need it, to deal with other employees or members of the public or other service users.

4.4 You must follow any instructions that your Manager gives you to the

best of your ability. You must not be negligent in your duties as this may seriously affect the City Council or the people who use its services. If there is anything about your job you are unclear about, you should ask your Manager.

4.5 You must participate in any initiatives designed to improve the

efficiency and effectiveness of service delivery. 4.6 You should always follow City Council policies, procedures, rules,

codes of practice, and any other standards that may be set by your Manager. You should fill in any document, form or record in an honest way and never damage, alter or falsify them. You should never conceal any matter that you know you should report.

4.7 You must always tell your Manager, or Human Resources Team, if

you change your home address, telephone number and next of kin so that the City Council can contact you.

4.8 If an employee has a complaint about another employee, they should

tell their Manager. The City Council has a grievance procedure to deal with complaints.

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5 Working with Councillors and Political Neutrality 5.1 Members of the Council, including co-opted Members, and employees

have distinct but complementary roles. It is important for the effective operation of the Council that these respective roles are well understood and relationships between Members and employees are constructive. Mutual trust and respect between employees and Members are essential to good Local Government.

5.2 In carrying out your duties you must ensure that the individual rights of

all Councillors are respected. You are expected to be polite and efficient when dealing with Members and you should ensure that you follow any Directorate process for dealing with Members, for example, when answering Councillors enquiries.

5.3 You should never discuss any personal matters relating to your job

with Members but should use the relevant Council procedures relating to grievances, appeals or consultation. Employees must not use Members to bypass formal Council procedures in any way.

5.4 You should never interrupt any formal Council business, such as a

Council meeting. 5.5 Close personal familiarity between employees and individual

Councillors should be avoided whenever possible, as this can damage the relationship, can be embarrassing to other employees and Councillors and can damage the City Council's reputation and probity. If you are in or develop a close personal relationship with a Councillor you should notify your Head of Service or your Directorate's Human Resources Team who will consider the appropriateness of such a relationship in conjunction with the duties of the post.

5.6 You should never directly or indirectly seek the support of any

Councillor when you are making an application for further employment within the Authority.

5.7 Employees serve the Council as a whole. This includes all Councillors

and not just those of a particular group. You must ensure that the individual rights of all Councillors are respected.

5.8 You must not allow your personal or political opinions to interfere with

your work. Certain posts are "politically restricted" and subject to statutory requirements. If your post is politically restricted, you will be told of the restrictions that apply. If you require any further information, then ask your Manager or Human Resources Team.

5.9 Subject to the Council's conventions, you may be required to advise

political groups and must do so in ways that do not compromise your political neutrality. When you attend a political group meeting, you should only do so by invitation and are there solely to advise and to

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answer questions. You should leave such meetings before any decisions are taken, unless specifically requested not to do so. All employees will observe confidentiality with regard to the issues raised whilst they are present at any group meeting, except to the extent necessary to undertake any further work requested by that group.

6 Working Safely 6.1 The City Council has a duty to provide a safe and healthy working

environment. The City Council will also try and protect the health and safety of the people who use our services.

6.2 You also have a responsibility for health and safety and are expected

to:-

I Make sure your working environment is safe for yourself, your colleagues and the people who use City Council services and that you do not put employees or service users in danger

II Use any safety clothing and equipment that is needed for your work and make sure that that equipment is not misused, neglected or damaged

III Report any accident or "near misses" you have at work as soon as you can and accurately fill in an accident report form

IV Attend the Occupational Health Service if a Manager asks you to, and to have any medical examination that Occupational Health recommend

V Follow any particular hygiene requirements that are relevant to your job

VI Tell your Manager if you are taking any medication that may affect your job

VII Never use any machinery or drive a vehicle if you have taken any medication or drug including alcohol that will affect your ability to operate

VIII Co-operate with all health and safety activities, including training which is organised to promote health and safety

IX Follow requirements under the Working Time Directive and Council's procedures to record your time.

7 Working Hours and Attendance 7.1 You should always be reliable and on time when you come to work

and attend appointments. 7.2 If you need to ask for leave under any of the City Council's leave

schemes, for example, maternity, sickness, flexible working hours or special leave, you must follow the conditions of the scheme.

7.3 You should fill in any relevant paperwork such as a request for annual

leave or flexi leave within the time set by your Manager. The Council operates a collective agreement relating to the Working Time

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Regulations and this requires employees to undertake appropriate time recording and notify your Manager of any dual employment within the Council.

7.4 If you are sick, you should always follow the sickness reporting procedure.

8 Working with Integrity and Personal Interests 8.1 If you accept any bribe, money, favours or gifts from an individual or

an organisation that provides Coventry City Council with goods or services or wants to do so, you may be guilty of corruption.

8.2 You should never put yourselves in debt to someone if it may influence

your work in any way. 8.3 You must tell your Manager if anyone tries to bribe you or another

employee or if there is any evidence of corruption or improper behaviour by others. If your Manager is involved, you should report it to the Chief Internal Auditor or to the Head of Legal Services.

8.4 There may be occasions where you have a financial or other interest

in something being done by the City Council. (i) You will have a financial interest where either you, or any member of

your family has something to gain or lose financially. Such interest can be direct, such as applying for planning permission or services or grant from the Council, or indirect, such as being a member of an organisation which has made an application to the Council for a grant.

(ii) A personal interest is where you, or any member of your family, friends

or organisation to which you belong could gain or lose (other than financially) from an act or decision of the Council.

8.5 All City Council employees have a statutory duty to declare any

financial interest that they, or a member of their family has in any contract or potential contract with Coventry City Council. If you have such a financial interest, you must not take part in any negotiations or preparations for the contract. If you have an interest in a contract, and have to monitor it as part of your duties, then you must advise your Head of Service, who will decide whether or not that role can still be undertaken. This also applies in any case where the City Council pays or proposes to pay, money, for example a grant, to another organisation, whether or not there is a formal contract with that organisation.

8.6 You are required to declare to the Head of Legal Services, any

financial interest which could conflict with the City Council's interests, including any directorships or equivalent position which you may hold.

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8.7 You must declare to your Head of Service, any other non-financial or personal interests which could conflict with the City Council's interests. Details of these interests will be kept in a register which will be open for public inspection.

8.8 Employees involved in any tendering process and dealing with contractors are expected to understand and be aware of the need for accountability and openness.

8.9 You must be fair when dealing with customers, suppliers and other

contractors or sub-contractors. 8.10 You must make sure you do not give any special favours to current or

former employees or your friends, partners, relatives or associates when awarding contracts to businesses run by them or employing them in a senior role.

8.11 You may have access to confidential information, tenders or costs,

and must not disclose that information to any unauthorised party or organisation. If you are not sure whether information is confidential or not, you should seek guidance from your Manager.

8.12 The Council will not tolerate any of its employees engaging in fraud

against the City Council. If you think that a colleague may be committing fraud, you must tell your Manager, who will then tell the Chief Internal Auditor and the Head of Legal Services. If you cannot discuss the matter with your Manager, then you should raise the matter either with your Head of Service or with the Head of Legal Services. If you report anything to your Manager, but they do nothing about it, you may contact the Chief Internal Auditor.

8.13 Defrauding, stealing or attempting to do so, from the City Council, will

not be tolerated. This includes deliberately giving false information on claims, such as timesheets, mileage and travel/subsistence allowances, petty cash forms, self-certification forms or attendance records. You should always complete any document, form or record honestly.

8.14 The Council requires its employees to report genuine concerns

relating to potential fraud, theft or unethical behaviour to their Managers/Supervisors. In addition, you can contact any person or organisation named in the Whistleblowing procedure. See Section 18 entitled "Whistleblowing" at page 14.

9 Working with Money and Property 9.1 The City Council's property such as stationery, photocopiers, word

processors, tools, materials, offices, car parks and facilities may only be used for Council business. Other facilities such as telephones, mobile phones, internet, e-mail can only be used in accordance with the relevant Council policies and procedures. If you wish to use any of

Page 9 of 18

these facilities for private use, then you must first obtain the written consent of your Head of Service.

9.2 You must not steal, borrow without authorisation, damage on purpose,

or seriously neglect anything that belongs to the City Council. You should not steal or damage on purpose anything belonging to the Council's customers, service users, employees, Councillors, partners or anyone else who you come into contact with in your work.

9.3 You must return any property or equipment which you have been

allowed to borrow by your Manager as soon as you leave your job or when your Manager tells you to do so. The City Council will regard any theft or improper private use involving its money, property, equipment or investments as a serious matter and it is the policy of the City Council always to prosecute in such cases.

9.4 Telephone calls and e-mails/internet logging systems are in operation

in the City Council and may be used to identify usage for private purposes. Any communications using City Council systems, including the use of mobile telephones may be monitored by the City Council in accordance with the law and relevant policies.

9.5 You must ensure you use public funds entrusted to them in a

responsible and lawful manner in accordance with the rules prescribed by the City Council to ensure value for money and to avoid legal challenge. All employees are required to comply with the City Council's Standing Orders, regulations and administrative procedures relating to financial management.

10 Working and the Law 10.1 You are expected to keep within the law during your employment at all

times. The City Council cannot act, or require, any employee to act outside or in breach of the law.

10.2 You must tell your Manager if you are charged with any offence,

including driving offences. The Manager will decide if the City Council's reputation may be damaged as a result, taking account of the job and whether or not the charge might make you unfit to do your job.

10.3 You must tell your Manager, in writing, if you receive any criminal

conviction, binding over or caution, unless it is excluded by the provisions of legislation relating to the Rehabilitation of Offenders.

11 Working and Contact with the Media 11.1 It is City Council policy that all media liaison relating to Council

activities is headed by the Corporate Communications section, (or Directorate team where relevant) in conjunction with Heads of Service

Page 10 of 18

and Management Board members. You should therefore not speak, write, give interviews or take telephone calls for "information" relating to Council business unless you have the prior permission of your Manager, your Directorate Communications Team and/or the Head of Corporate Communications.

11.2 You should pass on all enquiries from the press, radio, television or

other media to the press office and your Manager, unless dealing with such enquiries is a normal part of your job.

11.3 You may write or give an interview about things that are not connected

with Coventry City Council, as long as you are not identified as being a City Council employee or as representing the Council's views. Where you are writing material for publication which does not refer specifically to the City Council, but does relate to your profession/occupation, then you must notify your Head of Services prior to publication.

11.4 You must never publicise material which is confidential or against the

City Council or any employee's interest. 11.5 If you are a corporate accredited trade union official recognised by the

Council then you may have contact with the media in relation to the activities of your Trade Union without seeking any prior approval of your manager or Corporate Communications.

12 Gifts and Hospitality 12.1 The City Council expects the conduct of all of its employees to be of

the highest standard. Employees' actions must not be influenced by offers of gifts or hospitality and their actions must not give the impression that they are influenced in this way. Acceptance of any gift should be the exception. The City Council recognises that there are some items, of token value, which may be accepted.

12.2 You must not accept personal gifts of any kind, unless they are

modest and are of token value (less than £25). Items such as coffee mugs, diaries, calendars or other promotional materials can be retained if your Manager agrees. However, these gifts must be recorded in the relevant hospitality register unless your Manager tells you otherwise. If your Manager does not allow you to accept any small gifts, you must return them politely, but firmly, telling the person who gave it why and recording it in the Hospitality Register.

12.3 Without causing offence, you should discourage service users or other

organisations from offering gifts. However, where small gifts, such as chocolates, are given as thanks for a service provided, then these can be accepted if they are shared within the Team or raffled for charity. No gift of alcohol or tobacco should ever be accepted.

Page 11 of 18

12.4 If gifts have a higher value than £25, then you should tactfully refuse them. If gifts of this value are delivered, they should be returned with an appropriate explanation. If gifts cannot be returned, then the Head of Service, or his nominee, should dispose of them to charity and record this fact in the Hospitality Register.

12.5 Under no circumstances, should gifts of cash, or tokens or vouchers of

a monetary value, be accepted. 12.6 In relation to the acceptance or hospitality, special care should be

taken so as to ensure there can be no suggestion that an employee was influenced by such hospitality.

12.7 You should never accept a gift of hospitality from anyone who is, or

may be in the foreseeable future, tendering for any contract with the Council, seeking employment with the Council, seeking any form of consent of grant, or is in dispute with the Council. You should always decline any gift or hospitality if you think the giver has an ulterior motive. You should always be sensitive to the possibility that the giver may think even small gifts or simple hospitality may elicit a better service or preferential treatment in their dealings with the Council.

12.8 The definition of "hospitality" includes drinks, meals, entertainment,

sporting events, overnight accommodation, travel and holidays. 12.9 The following standards apply to hospitality:

I. If you are offered hospitality, you should tell your Manager immediately and record the offer in the Directorate Hospitality Register, whether it is accepted or not. If you refuse the hospitality, it must be recorded in the Register

II. You should never accept hospitality unless you genuinely need to give or receive information or to represent the City Council in your work

III. Your Manager must agree, beforehand, wherever possible IV. You should never accept any hospitality if it is meant to corrupt or

influence, or could be seen to corrupt or influence or as being against the City Council's interests

V. The timing of hospitality is an important factor. For example, hospitality should never be accepted from a contractor who is about to put in a tender for City Council work

12.10 You may accept incidental hospitality, such as light refreshments,

working lunch or other meals which is part of a visit, conference, meeting or promotional exercise.

12.11 Invitations to social events offered as part of normal working life, such

as opening celebrations, annual dinners, may be accepted if authorised in advance by the appropriate Head of Service.

Page 12 of 18

12.12 Invitations to other types of hospitality which are not directly linked to the City Council's functions, such as attendance at sporting events, theatrical or musical performances, "corporate days", paid holidays or concessionary travel rates, should not be accepted.

12.13 Where visits are required to inspect equipment, sites etc, you must

ensure that the City Council meets all the costs of such visits to avoid jeopardising the integrity of any subsequent purchasing decision. Where anything other than incidental hospitality is offered by an existing contractor, or by an organisation likely to be involved in a contract, the hospitality should be refused. You should avoid socialising with organisations and should pay your own bills for meals, travel etc, (claiming any expenditure back under the Council's procedures for reimbursement as appropriate).

12.14 Similar rules apply to those instances where employees are offering

hospitality on behalf of the City Council. The following guidelines must be observed on all occasions. For the purpose of these guidelines "hospitality" excludes the normal tea, coffee and other refreshments provided at meetings:-

(i) any hospitality must be provided on a modest scale. (ii) so far as is practicable, hospitality must be provided in the

workplace. (iii) soft drinks only must be provided in the workplace, alcoholic

drinks must not be available. (iv) if it is necessary to provide hospitality outside the workplace, this

must be on a model scale appropriate to the occasion. The cost must not be excessive.

(v) the number of employees involved on any occasion when hospitality is provided must be restricted, and in any event, must not extend beyond those directly involved with the matter in hand.

(vi) the provision of all hospitality must be personally approved by your Manager, a Head of Service or Director.

(vii) bills for hospitality provided must be certified for payment by your Manager, Head of Service or Director.

(viii) each service will maintain in their hospitality register, a record of all occasions on which hospitality has been provided, the number of persons involved, and the costs incurred.

Sponsorship 12.15 Where an outside organisation wishes to sponsor or is seeking to

sponsor a City Council activity, whether by invitation, tender, negotiation or voluntarily, the Code concerning acceptance of gifts or hospitality applies.

12.16 Where the City Council wishes to sponsor an event or service, neither

an employee or any partner, relative or friend is expected to benefit

Page 13 of 18

from such sponsorship in a direct way without there being full disclosure to, and prior approval by, their Head of Service of any such interest. Such disclosure and approval shall be recorded in the Hospitality Register.

12.17 Any register of gifts or hospitality maintained under this Code of

Conduct shall be open to public inspection. 13 Recruitment and Selection and other Employment Matters 13.1 If you are involved in recruitment and selection you are expected to

ensure that all appointments are made strictly on the basis of merit in accordance with the City Council's recruitment and selection processes.

13.2 If you are related to an applicant for a position or have a personal or

business relationship with an applicant, you should not be involved in the recruitment process.

13.3 You should not be involved in decisions relating to the discipline,

promotion or pay adjustments of any other employee who is a relative, partner or close personal friend of yours

13.4 Any reference that you give in relation to another employee on behalf

of the City Council whether it is written or verbal, should be factual and/or give an honest representation of the experience, skills, abilities and/or other qualities of that employee.

14 Outside Commitments and Private Work 14.1 The City Council prefers its employees not to have any other outside

employment. You must obtain prior consent of your Head of Service before taking upon any outside employment. Consent will not be given if the outside employment could conflict with, or be detrimental to, the City Council's interests or weaken public confidence in the conduct of the City Council's business. You are particularly discouraged from using the professional skills for which you are employed by the City Council within the geographical area of the City Council.

14.2 Any secondary or other employment carried out by you must be done

in your own time, including time when you are on annual leave. The work must not be done during the time the City Council employs you and that includes periods of sickness absence.

14.3 In undertaking any extra employment, unless it is on the Council's

behalf, City Council facilities, such as telephones, photocopiers, word processors, e-mail, internet, vehicles or any other equipment must not be used for that purpose.

Page 14 of 18

14.4 Employees can give unpaid service to voluntary or other organisations and the City Council welcomes this involvement in community affairs. However, it is important that unpaid service does not affect your job or the City Council's reputation. You should tell your Manager if you give any unpaid service including:

I. Acting as a School Governor within schools maintained by the

City Council II. Giving service to any organisation that receives grant aid from

the City Council III. Giving service to any organisation or pressure group which may

try to influence the City Council's policies 14.5 You must give to the City Council any money you receive for work

which you do such as lectures, broadcasts or magazine articles as part of your job. However, you can keep money for any work which is not paid for by the City Council and which is done in your own time, or when on holiday or flexi-leave.

15 Disclosure of Information and Confidentiality 15.1 You should be fair and open when dealing with others and ensure that

elected Members and members of the public have access to the information they need and have a legal right to unless you have a good reason not to permit this.

15.2 Information held by the Council, especially in relation to individuals,

may be subject to the provision of the Data Protection Act or the legislation. You should never put yourself in the position where the disclosure of such information puts you and/or the Council at the risk of breaking the law. If you are in any doubt you should ask your Manager or consult the Council's Data Protection Officer.

15.3 A lot of the information held by the City Council is confidential, for

example, individual case files, employee records or tendering documents. You should not pass these documents to any outside person or organisation unless you have your Manager's permission.

15.4 You must not use any information that you get in your job for personal

gain or financial benefit or pass it to anyone else. You must not give information to anyone outside the Council about tenders or individual clients either when you are working for the City Council or after you have left.

15.5 You must ensure that you follow the City Council's security procedures

in relation to the use of computers and the proper management of computer-held information. Particular care must be taken to observe established procedures when using passwords and logging on and off. You must never share a password or similar security device which may lead to unauthorised access to Council's systems or property.

Page 15 of 18

15.6 The City Council has the right to go into all its property and look at

personal information, including e-mails and computerised data if needed. You are not permitted to take copies of any software for your own use or to use your own software, including computer games, on the City Council's equipment.

16 Dress and Personal Appearance 16.1 Council employees act as ambassadors for services and must

maintain a standard of dress and appearance as appropriate or required for the workplace and to the work being undertaken. Clothes should provide sufficient cover not to be offensive and should not present a risk to health and safety. Within these general guidelines, clothes worn for cultural, religious or traditional reasons, whether on a day to day basis or to mark particular occasions will normally be acceptable.

16.2 Whilst at work, employees must be clean and tidy and ensure good

personal hygiene. Where particular clothing is provided for health, safety and hygiene and/or uniform purposes, it must be worn. Name badges and identity passes must be worn whilst on City Council premises and must be available at all times when you are on City Council business.

17 Being a Member of an Organisation 17.1 You should ensure that your membership or involvement with any

external organisation does not lead to an actual or perceived conflict of interest with your position as an employee of the City Council. Paragraph 5.2.8 of this Code of Conduct already requires you to declare any financial, non-financial or personal interest which may conflict with the City Council's interests. It is important to avoid any perception that advice, guidance, or decisions for which you are responsible could be influenced by your membership of a particular organisation.

17.2 You must therefore declare your membership of any organisation

whose rules or requirements of membership could be regarded as suggesting a degree of loyalty to that organisation. This could arise by reason of an organisation having an obligation of secrecy about its rules, its membership or conduct and/or a commitment of allegiance or support to that organisation. Such organisations may or may not be charitable concerns and they may also have a local, regional, national or international aspect.

17.3 You should make sure that any such membership does not make you

liable to act in a way that would conflict with the City Council's policies or objectives or damage the City Council's reputation or seriously affect your ability to carry out your job with the City Council.

Page 16 of 18

18 Whistleblowing 18.1 The City Council has adopted a whistleblowing policy and procedure.

If you believe that there has been any fraud, irregularity, corruption or the law has been broken, you should report such incidents under this policy.

18.2 The whistleblowing policy is intended to encourage and enable

employees to raise concerns safely and without fear of retribution within the Council rather than overlooking a problem. If you are not aware of the contents of the policy, they should contact their Manager or Human Resources Team for further details.

18.3 The Council recognises that the decision to report a concern can be a

difficult one to make, not least because of the fear of reprisal. The Council will not tolerate harassment or victimisation and will take action to protect any employee when they have raised a concern in good faith. Similarly no employee must treat another employee less favourably on the grounds that that employee has, intends, or suspected of doing anything under the Council's whistleblowing procedures.

NOTE: A copy of the City Council's Whistleblowing Policy is included at

page 221a. 19 Implementation Date 19.1 This corporate Code of Conduct applies to all employees, except

school based teaching staff, of Coventry City Council with effect from 1st June 2003. The Code will be kept under review in the light of recommendations and guidance issued nationally in relation to standards of conduct in public life and revised as necessary.

____________________________________________________________

For further information contact HR Advice Line ℡ 76832454 hradvice@coventry.gov.uk

Page 17 of 18

Page 18 of 18

Coventry City Council - Equal Opportunities Policy This policy replaces Coventry City Council's previous equality policies. The commitment made in this policy is delivered through the City Council's Equality Strategy, which brings together all the City Council's equalities activities in one place. The policy is designed to ensure that there is a consistent approach across the authority to all areas of equalities work and will be reviewed in three years. 1 Our Policy 1.1 Coventry City Council believes that:

• everybody should have an equal opportunity to contribute to and benefit from society and

• a diverse community is a positive asset to the City

1.2 Coventry City Council recognises that people still experience inequality in society because of their background. The City Council will therefore not tolerate discrimination on the grounds of age, breastfeeding, civil partnership, disability or impairment, employment, gender, gender reassignment, home address, marital status, maternity, nationality, national origin, pregnancy, race, religion or belief, responsibility for dependants, sexual orientation or trade union membership.

1.3 The Council will lead by example. It will take active steps to challenge

prejudice, discrimination and harassment and will identify equality objectives to promote social justice and equality of opportunity.

1.4 This Policy will underpin all decisions taken by the Council and all actions by

its employees. 2 Employment 2.1 As the largest employer in the City, the Council will:

• Demonstrate its commitment to equality in all aspects of employment, including recruitment, career development, pay, training, promotion and welfare

• Monitor and report on its workforce and take positive action with a view to ensuring that its workforce at all levels reflects the communities it serves

• Inform all employees of this Policy and of their rights to protection from discrimination, harassment or victimisation including perceived and associated discrimination.

• Treat failure to comply with this Policy as a disciplinary offence • Ensure employees attend agreed training programmes • Promote flexible working policies and practices

3 Service Delivery 3.1 The Council provides services both directly and by working with other

organisations. It will promote equality of opportunity for local people by:

• Providing accessible information about the services available to them

• Undertaking equality analysis to determine if there is any impact for equalities on its policies and activities

• Delivering services in ways which are appropriate to service user needs and, whenever possible, removing barriers which may deny access or cause offence

• Using its powers to ensure that organisations providing services on its behalf operate in accordance with the aims of this Policy

• Promoting widely the availability of the Council's Complaints system to ensure people know how to raise issues about services

4. Information, Consultation & Involvement 4.1 Effective information, consultation and involvement are essential to the

success of this Policy. The Council will therefore:

• Inform, consult and involve a wide range of people including employees and stakeholders about decisions which affect them so that they can influence policies and practices

• Ensure that people from different backgrounds are able to fully participate in consultation and involvement activities

• Give people a voice by promoting involvement in decision making 5. Implementation 5.1 To ensure the effectiveness of this Policy, the Council will:

• Set equality outcomes and monitor progress against them • Consider the equal opportunities implications of policy decisions, budget

cuts, service redesign and efficiency savings • Identify barriers that prevent equal access to services and take measures

to address them • Monitor the composition of its workforce and the take-up of its services

and take positive action to redress inequalities • Report progress made against the Equality Framework for Local

Government

6. Accountability 6.1 The Cabinet Member whose portfolio covers equalities issues will be

responsible for monitoring the effectiveness of the policy and for recommending changes and improvements necessary to the Cabinet.

6.2 The Chief Executive will hold Directors accountable for taking steps to ensure

that this Policy is promoted, understood and implemented by Council employees. The Council’s Management Board will take overall responsibility for maximising progress towards a more inclusive society.

6.3 All employees of Coventry City Council are accountable and responsible for

taking steps to promote the Equal Opportunities policy in their day to day work.

June 2011

Training Title Date Completed Session Length

Disabiltiy Briefing 04/12/2013 0.25Equality & Divesity Awareness for Staff 28/01/2013 0.5

14/02/201320/02/201303/05/201312/06/201304/07/201318/09/201321/10/201319/11/201309/12/201317/12/2013

Equality & Diversity for Managers 08/05/2013 1 dayEquality & Diversity for Staff(condensed) 29/01/2013 0.25

31/01/201311/02/201312/02/201313/02/201314/02/201318/02/201319/02/201320/02/201321/02/201327/02/201328/02/201301/03/201305/03/201312/03/201313/03/201314/03/201315/03/201318/03/201321/03/201327/03/2013

Harassment & Bullying for Staff 05/04/2013 1 day21/05/2013

Condensed Manatory Training 31/01/2013 0.2512/02/201320/02/201312/03/201325/03/201312/04/201315/04/201318/04/201329/04/201310/05/201314/05/201315/05/2013

13/06/201324/06/201326/06/201310/07/201311/07/201312/07/201315/07/201318/07/201313/08/201314/08/201328/08/201305/09/201310/09/201311/09/201316/09/201324/09/201325/09/201302/10/201310/10/201316/10/201323/10/201325/10/201326/10/201329/10/201331/10/201319/11/201320/11/201304/12/201309/12/201320/01/2014

Total

Number of Attendees

101414138

1210189

136

14151739166944243219124736185214255148113341858

1111

14121029323945

4440

414923273469

855

443027142222103

1629171326

10133624173030

1833

Dignity, equality and inclusion

Please find the missing words

Support staff should promote service users ____________ at all times. Treating people equally means to treat people ____________. Staff should be aware of the ___, ___________ characteristics as mentioned in the ____________ ____ _____. The treatment of a service user in an undignified way is against their ________ ________. All service users should be able to participate in ___________ regardless of their ____ or any ____________ they may have. Diversity means ____________, and we should ____________ individual __________ and preferences.

Fairly Protected Difference Age Disability Equality Human 9 Dignity Rights 2010 Activities Wishes Act Respect

Employment Law Overview

July 2013

Introduction and Overview

• Formation • Terms: express and

implied • Dismissal Law

– Wrongful; – unfair; – redundancy; – transfers of

undertakings

• Equality Law: – Sex; race; disability;

sexual orientation; age; religion; part time workers; agency workers

• Family Friendly Rights

• Statutory Rights

Overview of Dismissal Law

• Wrongful dismissal: – What is it? – Contractual notice; – Minimum notice; – Summary dismissal; – The employer’s

defence; – Fixed term contracts; – Contractual

procedures; – Remedies.

• Unfair Dismissal: – What is it? – Who can claim? – The fair reasons; – Reasonableness of

the decision; – Fair procedure:

• Employer’s • ACAS; • Right to companion.

– Remedies.

Wrongful Dismissal

• What is it? • Wrongful dismissal is

where an employer dismisses an employee in breach of contract.

• It is a claim for breach of the terms of the employment contract.

• When may it occur? • When inadequate

notice is given; • Where a fixed term

contract is terminated early;

• Where a dismissal does not follow a contractual disciplinary process.

Wrongful Dismissal: Dismissal

The dismissal may be: • Actual: the employer

terminates the contract;

• Constructive: the employee leaves as a result of some fundamental breach by the employer.

• Expiry and non-renewal of a fixed term contract is not a dismissal for wrongful dismissal.

• Resignation does not count as a dismissal (unless forced to go).

Wrongful dismissal

Defence for employer: where the employee

has committed some fundamental breach, e.g. gross misconduct, gross negligence, then the employer may sack without any notice.

Summary dismissal is justified.

e.g.s? ~ ~ ~ ~

Wrongful dismissal: Remedy

• The usual remedy for breach of contract is damages.

• Damages aim to put the employee in the position s/he would be in, if the contract terms were followed.

• Damages will normally be limited, therefore, to:

• net pay (and benefits) for the notice period, or

• net pay for the remainder of any fixed term period.

Wrongful dismissal

Notice periods • Check for any

express notice period; • There are statutory

minimum notice periods:

• 1 week for every continuous year up to 12 weeks.

• A fixed term contract may or may not have a “break clause” entitling early termination.

Wrongful Dismissal: checklist

• Dismissal? – actual, or – constructive

• Wrongful (breach of contract)? – inadequate notice; – early termination of

fixed term; – Failure to follow

contractual disciplinary procedure

• Defence? – fundamental breach by

employee • Remedy?

– Damages: lost period x net loss

Unfair Dismissal

• What is it? • It is different to

wrongful dismissal. • Unfair dismissal is

where the employer dismisses without a fair reason and / or without following a fair procedure.

• Employment Rights Act 1996;

• Dismissal may be: • Actual; • Constructive; or • The expiry and non-

renewal of a fixed term contract.

Unfair Dismissal: Eligibility

• Not everyone can claim. • In order to qualify, the claimant must:

– Be an employee; – Have at least 1 year’s continuous service or; – 2 years’ service if started work on or after 6

April 2012; – Bring a claim within 3 months.

Unfair Dismissal: Reasons

• The employer must establish one of the statutory potentially fair reasons.

• This should not be difficult as they are wide.

• Establishing a fair reason is not enough to defend a claim.

• A dismissed employee has a right to request the reason for dismissal in writing.

• (There are some automatically unfair reasons for dismissal, e.g. pregnancy).

Unfair Dismissal: Reasons

• Capability: – ability; – qualifications; – illness; (NB Equality Act)

• Conduct: – Misconduct;

• Redundancy: – Business closes; – Place of work closes; – Reduction in staff.

• Continued employment would be a breach of statute;

• Some other substantial reason, e.g.: – Personality clash; – business

reorganisation.

Unfair Dismissal: Fairness

• The employment tribunal will consider whether the employer acted reasonably in treating the reason as sufficient to dismiss the employee (and will take into account the size of the employer).

This involves: • Deciding whether it

was reasonable to dismiss for that reason in all the circumstances;

• Whether the employer acted reasonably, i.e. followed a fair procedure.

Unfair dismissal: fairness

• NB the legal test is whether the employer acted reasonably, not whether the dismissal was fair to the employee.

• E.g. an employer has been suffering loss of money through theft. The employer has narrowed down the suspects to three employees. They cannot establish which it is, so they sack all three.

Unfair dismissal: fairness

• The tribunal will not substitute its own decision, but will consider whether the decision to dismiss fell within a band of reasonable responses.

• The tribunal will consider whether the employer’s decision to dismiss was reasonable based on the facts known at the time of dismissal.

Unfair dismissal: fairness

• Procedural fairness is essential to defend an unfair dismissal claim.

• The 2009 ACAS COP No.1 on Disciplinary and Grievance Procedures recommends minimum requirements.

• The 2009 ACAS Guide provides more detailed guidance on good practice.

• http://www.acas.org.uk/index.aspx?articleid=2174 (COP)

• http://www.acas.org.uk/index.aspx?articleid=2179 (Guide)

Unfair dismissal: fairness

• The tribunal takes into account the Code;

• The minimum suggested by the COP:

• (1) the employee should be notified in writing of any issue, with sufficient detail to prepare;

• (2) a meeting should be held with the employee and a chance to respond before any decision;

• (2) the employee has a right to be accompanied;

• (3) there should be an opportunity to appeal.

Unfair dismissal: fairness

• Capability, performance: – warnings; – Training; – Time to improve.

• Capability, ill health: – Consult with

employee; – Take medical advice; – Consider alternatives; – NB Equality Act: duty

to make reasonable adjustments.

Unfair dismissal: fairness

• Conduct: – It is not necessary to

prove the employee guilty;

– The employer must show:

• An honest belief; • At time of dismissal; • Based on reasonable

grounds; • After reasonable

investigation.

– Clear rules; – Series of

warnings/sanctions; – May take account of

previous warnings (even if unrelated), but

– Warnings should not remain indefinitely;

– Length of service; – Consistency; – Needs of employer.

Unfair Dismissal: Remedies

• Compensation – Basic Award + – Compensatory

• Reinstatement – Former job back

• Reengagement – different job

Unfair dismissal: Compensation

Basic Award: – Same as statutory

redundancy; – Based on pay, age,

length of service; – Capped (current

maximum £13,500: £450 per week).

• Plus …

Compensatory Award: – Amount as the tribunal

considers just in all the circumstances for loss attributable to the employer;

– (loss of income) – Capped (current

maximum £74,200; pending: or 52 wks pay if lower).

Unfair Dismissal: Checklist

• Dismissal? – actual; – constructive; – non-renewal of fixed

term; • Eligible?

– employee; – 1 year service; – 3 month time limit.

• Reason? – capability; – conduct; – redundancy; – breach of statute; – some other substantial

reason; • Fair?

– procedure; – band of fairness.

Dismissal: example exercises

• Safia is employed on a fixed term contract of two years as an accounts clerk. She is 27 years old and earns £24,000 (net) p.a.

• She has worked for 6

months and during that time she has frequently made errors on the office IT system.

• The employer is exasperated and sacks her without warning or notice.

• Consider any claim Safia may have for: – Wrongful dismissal; – Unfair dismissal.

• Consider what the employer should have done.

Dismissal: example exercises

• Samuel is 55 and has worked for his employer, a care home, as a carer for 30 years. He has recently had several bouts of illness resulting in considerable time off work. This is causing problems for the residents and other staff.

• Consider what steps the employer should take to deal with Samuel.

Useful (and free) websites

• ACAS – www.acas.org.uk

• BIS: – www.bis.gov.uk

• DWP: – www.dwp.gov.uk

• Directgov: – www.direct.gov.uk/en/

Employment

• Equalities Office: – www.equalities.gov.uk

• Equality and Human Rights Commission: – http://www.equalityhu

manrights.com/ • TUC:

– www.tuc.org.uk

Questions?

Pending Changes …

Enterprise and Regulatory Reform Act 2013 • removal of qualifying period for unfair dismissal based on

political opinion; • confidential negotiations before the termination of

employment: settlement agreements; • new powers to raise, lower and fix the level of any

compensatory award; • ET powers to impose financial penalties for aggravating

behaviour by employers in any breaches committed by them;

• whistle-blowing only protected if the disclosure was in the public interest;

Pending Changes …

Growth and Infrastructure Bill • Employee shareholders: shares for rights The Employment Tribunals (Constitution and Rules of Procedure) Regulations 2013 • Procedural changes • Introduction of Fees • Costs changes

Code of Conduct and your Responsibilities as an Elected Member You are bound by the national Code of Conduct for Elected and Co-opted Members, which is set out in part 5.1 of the Constitution. All Members in England have to sign up to this code. The code incorporates the following ten principles of public life: Selflessness – Members should serve only the public interest and should never improperly confer an advantage or disadvantage on any person. Honesty and Integrity – Members should not place themselves in situations where their honesty and integrity may be questioned, should not behave improperly and should on all occasions avoid the appearance of such behaviour. Objectivity – Members should make decisions on merit, including when making appointments, awarding contracts or recommending individuals for rewards or benefits. Accountability – Members should be accountable to the public for their actions and the manner in which they carry out their responsibilities and should co-operate fully and honestly with any scrutiny appropriate to their particular office. Openness – Members should be as open as possible about their actions and those of their authority and should be prepared to give reasons for those actions. Personal Judgement – Members may take account of the views of others, including their political groups, but should reach their own conclusions on the issues before them and act in accordance with those conclusions. Respect for Others – Members should promote equality by not discriminating unlawfully against any person and by treating people with respect, regardless of their race, age, religion, gender, sexual orientation or disability. They should respect the impartiality and integrity of the authority’s statutory officers and its other employees. Duty to Uphold the Law – Members should uphold the law and, on all occasions, act in accordance with the trust that the public is entitled to place in them. Stewardship – Members should do whatever they are able to do to ensure that their authorities use their resources prudently and in accordance with the law. Leadership – Members should promote and support these principles by leadership and by example and should act in a way that secures or preserves public confidence. More information on the code of conduct and the role of the Standards’ Committee can be found here: http://www.coventry.gov.uk/codeofconduct