Courses Build confidence and thrive. training... · Identify your preferred leadership style ......

Build confidence and thrive.

There are lots of

companies like

ours. But they are

not us.

thisisthrive.com

2017

Training

Courses

http://thisisthrive.com/

Enjoy,

we’ll answer straight away.

[email protected] or call: +44 (0) 20 8673 5587. If we’re not on another call,

Thrive Training Ltd Training Brochure 2016

© Thrive Training Ltd | t: +44 (0)20 673 5587 | e: [email protected] | w: thisisthrive.com | of 22

Bespoke assessment centres for recruitment

Development centres for leadership development

Psychometric profiling

The Thrive Team

Learn to thrive in a changing world. this

isth

rive.c

om

Go to thisisthrive.com for more information about these services.

If you’d like to book one of our courses, please send an email to:

Qualifications accredited by the Chartered Management Institute (CMI) - page 6 Bespoke role play sessions, including forum theatre with actors - page 11

Welcome to our 2017 training brochure.

In this brochure you’ll find our most popular 'off-the-shelf' courses.

It's now our second highly successful year of offering the Resilience Quotient

Inventory™ (RQi™). The RQi is a new psychometric tool that provides the best

measure of resilience available anywhere. See pages 13 – 14 to discover how to become a licensed RQi Practitioner.

We also offer:

http://www.thisisthrive.com/

mailto:[email protected]

http://thisisthrive.com/


Off the shelf, straight to your training room

Here’s the list of courses that are ready-made and ready-to-go. All you

need to do is add people. Of course if you want something designed

Course Title Format/Length Ref Page

Developing the Leader 1-day workshop LM101 4

Managing Team Performance 2-day workshop + 1:1 follow-up LM102 5-6

Core Coaching Skills 1-day workshop LM103 7

Persuasive Communication 1-day workshop + 1:1 follow-up LM104 8

Interview Skills 1-day workshop LM105 9

Managing Meetings ½ day workshop + 1:1 follow-up LM106 10

Building Resilient Teams 1-day workshop + action learning LM107 12

RQi Practitioner Programme 2 ½ day workshops + remote learning LM108 13-14

Personal Development Programme 1-day workshop PDC201 15

Building Personal Resilience 1-day workshop + RQi report PDC202 16

Unleash Your Strengths ½ day workshop + VIA report PDC203 17

Goal Setting for Success ½ day workshop PDC204 18

Emotional Intelligence 1-day workshop + EQ-i report PDC205 19

Customer-Friendly Writing ½ day workshop PDC206 20

Business Report Writing ½ day workshop PDC207 21

All of our courses are delivered by industry experts.

RQi Practitioner Training Complete this 2 ½ day programme to become an

accredited Practitioner of the Resilience Quotient

Inventory™ (RQi™). See pages 12-13.

especially for you, we can do that too. Please ask.

Thrive Training Ltd Training Brochure


Developing the Leader LM101

Learning Objectives

1. Describe the differences between leadership,

management and administration

2. Understand your organisation’s ethical and value-

based approach to leadership

3. Identify your preferred leadership style

4. Apply different approaches to management depending

on the needs of your team

5. Describe the leadership skills required to ensure team

involvement and achievement of objectives

Course Contents

The differences between leadership, management and

administration

Making the transition from technical expert to people

manager

The impact of the organisation’s culture and values on

leadership

Identifying your preferred management style: Directive,

Democratic or Delegative

Understanding key leadership models:

o Action-Centred Leadership: Task-Team-

Individual (John Adair)

o Situational Leadership: Directing-Coaching-

Delegating-Supporting (Ken Blanchard)

Modelling management excellence: video footage

Adapting your own style to meet the needs of your

team

Organisational, legal and ethical requirements on

leadership demands

How to establish a culture of professionalism, mutual

trust, respect and support within your team

Format/Timing

One-day tutor-led workshop for

up to 12 delegates.

Who should attend?

This course is for new managers

and those who aspire to senior

leadership positions.

Facilitators

Matthew Critchlow, PhD,

Director of Thrive and Visiting

Lecturer at the University of

Westminster.

Tammy Tawadros,

Psychologist, Organisational

Development (OD) Consultant

and associate at Cass and

Ashridge Business Schools.

Ewan Stickley, Senior

Training Associate at Thrive,

ICF-accredited coach and

former Head of Training at

Pret A Manger.

CMI Qualifications Delegates who successfully complete Leadership Modules LM101 and LM102 have the opportunity to

gain a Level 5 Award in Leadership and Management accredited by the Chartered Management

Institute (CMI).



Managing Team Performance LM102

Learning Objectives

1. Identify and agree performance objectives with

individuals and teams

2. Monitor and assess performance against objectives

3. Provide advice, feedback and guidance to improve

performance

4. Plan and conduct challenging conversations to tackle

poor performance

5. Identify and manage conflict within teams

6. Apply the organisation’s disciplinary and grievance

procedures

Topics – Day 1

Setting goals aligned to departmental objectives

Achieving clear alignment between goals and tasks

Monitoring performance – use of recording systems for

individuals and teams

Building trust and mutual support

o Behaviours that engender trust

o Psychological contracts

Managing performance improvement

o Informal and formal ways of providing

feedback

o The feedback sandwich

o Recognising and celebrating successes

Conducting challenging conversation

o How to structure a feedback session using real

life examples

o Role play sessions (including forum theatre) –

performance by actors, observation and

intervention

o Practice and feedback

o Planning future conversations with colleagues

Format/Timing

Two-day tutor-led workshop plus

one-to-one coaching. Up to 12

delegates.

Who should attend?


and those who aspire to senior


Facilitators




Westminster.

Tammy Tawadros,

Psychologist, Organisational

Development (OD) Consultant

and associate at Cass and

Ashridge Business Schools.





Pret A Manger.


Topics – Day 2

Causes of conflict

Symptoms of conflict

Tactics that can create conflict

Dealing with conflict (mediation and negotiation)

Using EI skills to manage conflict

Disciplinary and grievance procedures


Delegates who successfully complete leadership modules LM101 and LM102 have the opportunity to gain a

Level 5 Award in Leadership and Management accredited by the Chartered Management Institute (CMI).

Management and Leadership

Qualifications


To find out more about our qualifications, please go to: thisisthrive.com/CMI.

Qualifications from the Chartered Management Institute

In fact, we offer a full range of CMI accredited qualifications in Leadership, Management and Coaching Skills. CMI offers qualifications from Level 2, which are ideal for aspiring managers, to Level 8, which are suited to C-level senior managers.

Levels 2 & 3 offer a broad range of knowledge ranging from team leading to project and resource management. For mid managers, Levels 4 & 5 (equivalent to a degree) focus on developing core management skills such as managing resources, recruitment and information management. Levels 6 & 7 are developed for Directors and Senior Managers who have the responsibility to translate organisational strategy into effective performance. CMI is the only organisation that offers Level 8 (equivalent to a doctorate) which is suited to C-level senior managers.

http://thisisthrive.com/cmi/


Coaching Skills LM103

Learning Objectives

1. Describe the principles of performance coaching

2. Use the TGROW Model to structure a coaching session

3. Use core coaching skills: rapport building, active

listening, powerful questioning and goal setting

4. Identify the right situations for coaching

5. Know when and how to delegate

Course Contents

The principles of performance coaching

Coaching contracts: confidentiality, trust and

ownership

Using the TGROW Model to structure a coaching

session

Putting coaching skills into practice

o Rapid rapport building

o Active listening

o Powerful questioning

o Goal setting

o Building motivation

How to set inspiring and motivating goals using

SMARTER and Well-Formed Outcomes

Identifying opportunities to coach your team

Practising coaching skills with real-life scenarios

Identifying situations for coaching v. delegation

Format/Timing

One-day tutor-led workshop

plus one-to-one, plus action

learning and follow-up coaching

sessions. Up to 12 delegates

Who should attend?


and those aspiring to senior


Facilitators

Matthew Critchlow, Director

of Thrive and Visiting Lecturer

at the University of

Westminster.





Pret A Manger.

Louise Engleman, Senior


qualified coach and mediator

and currently Training

Manager at Innocent Drinks.

What do people say? “Working with Matthew Critchlow has been both

enlightening and inspiring. He has a wonderfully warm

engaging style balanced with a depth and breadth of

knowledge which translate into techniques that are

easily accessible to delegates.”

James Anderson-Dixon, Customer Relationship

Manager, Nationwide Building Society.



Persuasive Communication LM104

Learning Objectives

1. Describe the fundamental principles of persuasive

communication

2. Identify the most persuasive elements of your idea,

product or request

3. Boost personal impact through use of voice and body

language

4. Persuade your audience using appeals based on ethos,

pathos and logos

5. Use story telling techniques to get your message across

Course Contents

An introduction to persuasive communication

Core elements of persuasive communication

Understanding your purpose

The most persuasive elements of your case, argument

or product

Understanding your audience

Behavioural change techniques

Building personal impact

“It’s not what you say, it’s how you say it”

Relationship between self-confidence, skills and

authenticity

Voice and posture exercises for boosting personal

impact and self-confidence

The art and science of persuasive communication

How to structure a persuasive presentation

How to apply pathos (speaker credibility), ethos

(emotional appeals) and logos (logical appeals)

Conveying authenticity

Use of story-telling techniques

Modelling success – review and analysis of video

footage (e.g. content, verbal and non-verbal

communication, attitude/audience connection)

Practice presentations

Participants deliver a pre-prepared presentation (topics

chosen by client) + feedback session

Format/Timing

Who should attend?

This course is for anyone

responsible for designing and

delivering presentations intended

to inspire, engage or motivate

their audience.

Facilitator

Louise Kerr, Voice Coach,

Personal Impact Consultant and

Director of Resonance Voice.

One day workshop, one-to-one

follow-up (45 min) and two hours

of reflective learning. Up to 10

delegates.



Interview Skills LM105

Learning objectives

1. Describe the principles of targeted selection and how

targeted selection is applied in an interview situation

2. Explain the difference between competency-based

and strengths-based interviews

3. Write an interview guide based on targeted selection

4. Practice interview skills

5. Apply techniques that minimise bias and promote

diversity in recruitment

Course topics

Foundations of good interview practice

The importance of a robust selection process

The principles of targeted selection

The principles of competency-based and strengths-

based interviews

The power of combining competency-based and

strengths-based interviews

Psychology of interviewing

Exploring and recognising your own mental filters and

cognitive bias and how to manage them

Interviewing and diversity

Exploring the role of the interviewer in promoting

diversity through an understanding of equal

opportunities legislation and best practice recruitment

Interviews skills

How to draft and use questions that identify strengths

and natural talents

Facilitated session using ‘live interview’ and round

table discussion of behaviours demonstrated

Interview practice sessions in pairs and with facilitators

Timing/format

Who should attend?

This course is for those

responsible for recruitment at all

levels in an organisation, from

graduates to senior leaders.

Facilitators

Rosalie Millard-Evans

Chartered Occupational

Psychologist and Senior

Training Associate at Thrive.

Rosalie worked previously as a

Talent Development

Consultant for Vodafone UK

and Cable & Wireless.




Westminster.

One day workshop for a total of

10 delegates.



Managing Meetings LM106

Learning objectives

Run meetings which optimise use of time and enhance

productivity

Use facilitation skills to chair meetings and maximise

contributions from attendees

Develop clear plans for follow-up and actions after

meetings

Course Contents

Agree the purpose of your meetings and identify the

benefits and desired outcomes for you, your team and

your organisation

Great planning and how to do this in real time

The art of facilitation – how to encourage participation

and collaboration and how to deal with challenges and

conflict

Define roles and responsibilities when chairing a

meeting

How to stay on track (e.g. by focusing on outcomes)

Learning Approach

Participants are requested to plan a meeting they intend

to run in the workplace and then discuss outcomes with

the facilitator during a one-to-one follow-up session.

Format/Timing

Who should attend?

This course is for anyone

responsible for planning and

facilitating meetings.

Facilitators

Ewan Stickley, Senior Training

Associate at Thrive, ICF-

accredited coach and former

Head of Training at Pret A

Manger.

What do people say? “A very informative, well-structured course that got people discussing the issues … I’d like to thank the

Estates Dept. for arranging such a useful course”.

The Royal Marsden NHS Foundation Trust

Half day workshop, plus one-to-

one follow-up (45 min) for up to

10 delegates.



Role Play

Forum theatre is a particularly powerful learning intervention. Role play within forum theatre takes on

different forms, with the action either fully or partly scripted. If the action is only partly scripted, a

facilitator stops the action and asks the audience to guide the actors on how to play the scene. If the

dialogue is fully scripted, discussion is facilitated when the scenes have finished. In some sessions,

delegates have the opportunity to interact in a scenario with the actors.

Forum theatre is an impactful way to learn the subtleties of effective communication and for learners

to share good practice. It is also successful in cascading messages to large groups of people quickly

and dynamically.

We work with our partner organisation London Role Play to deliver a wide variety of role play and

forum theatre sessions. To learn more about our role play, go to: thisisthrive.com.

Forum TheatreLondon

Role PlayCompany


We can offer bespoke role play sessions in most of our workshops (when requested), including group

role play and forum theatre. We use professional actors with expertise in both corporate role play and

feedback techniques to help delegates maximise learning.

Forum Theatre

http://www.thisisthrive.com/


Building Resilient Teams LM107

Learning objectives

Describe key models of stress and resilience

Explain the benefits of the Health and Safety Executive

(HSE) Management Standards

Explain the concept of employee engagement and how

engagement links to resilience and wellbeing

Complete a gap-analysis to identify team pressure

points and opportunities for building resilience

Use coaching and goal setting techniques to help build

resilience in teams

Course Contents

Models for understanding stress and resilience

Definitions of resilience and stress

How to be resilient in a nutshell – The Seven Elements

of Resilience©

The Transactional Theory of Stress (TTS)

Identifying stress symptoms in yourself and others

The role of leadership in building resilience

What are the conditions that promote high

performance in the workplace?

The Health and Safety Executive (HSE) Management

Standards (Demands, Control, Support, Relationships,

Role and Change)

The HSE Management Standards Indicator Tool – team

results

Gap analysis

Identifying strengths and areas for improvement

Using coaching structures (e.g. TGROW) to develop a

strategy for improvement

Format/Timing

Who should attend?

Those responsible for teams of 2

to 200 who want to promote

greater resilience and sustainable

high performance.

Facilitators


Director of Thrive and

Visiting Lecturer at the

University of Westminster

and





Pret A Manger.

Preparation

Delegates are asked to conduct the HSE Indicator Tool questionnaire with their team a week before

the course. Thrive will provide a unique link for each delegate plus an explanatory letter to use with

staff. We process the data and provide results during the course.

One day workshop for a total of

12 delegates.



RQi Practitioner’s Training LM108

This course is designed for coaches, Occupational Psychologists and other learning and development

professionals who want to use the Resilience Quotient Inventory™ (RQi™) to support individual clients.

Learning objectives

1. Explain what resilience means and the benefits it can

bring both personally and professionally

2. Explain how the Resilience Quotient Inventory™

(RQi™) is designed

3. Describe the psychometric properties of the RQi™

4. Undertake 1-2-1 feedback sessions with the RQi™

5. Coach clients in setting goals and actions for managing

resilience based on a review of their RQi™ Report

Background

Resilience is more than just bouncing back from adversity and

coping with stress. It’s about becoming stronger as a person,

even after negative life events.

The RQi™ is a new psychometric tool which provides a

comprehensive measure of personal resilience. The RQi™

incorporates well-established assessment scales developed by

leading psychologists around the world along with new scales

developed by Dr Matthew Critchlow (Thrive/University of

Westminster) and Dr Julian Edwards (Open University). The RQi

goes beyond psychometrics - it assesses lifestyle and

environmental factors to provide a rigorous, comprehensive

and reliable test for resilience.

Course Structure

Remote learning module (2 hours)

Group workshop (2 days)

Post-course online assessment (up to 1.5 hours)

Preparation

Before the course participants complete their own RQi™.

Please see: RQi Introduction and FAQs Document which

provides more information about completing the

questionnaire. You will receive your RQi report at the training.

Timing This course has three elements:

(1) distance learning [2 hours], (2)

tutor-led workshop [2 days] and

(3) a post-course online

assessment [up to 1.5 hours]. The

workshop sessions run from

09:30 – 16:00.

Who should attend?

This course is for Learning and

Development Professionals,

coaches and Occupational

Psychologists who want to use

the RQi to support individual

clients.

Facilitator




Westminster and Ewan Stickley,

Senior Training Associate at

Thrive.


http://thisisthrive.com/wp-content/uploads/2015/06/RQi-Introduction-FAQs-doc-Mar-2016.pdf


Workshop Topics

DAY 1

Models for understanding resilience

The meaning and benefits of personal resilience

How to be resilient in a nutshell – The Seven Elements of Resilience©

The theoretical framework & psychometric properties

The transactional model of stress and resilience

The seven Elements and 27 Sub-Scales of the RQi™

Correlation and regression analysis showing inter-relationships of RQi Elements, Sub-Scales and

outcome measures

Working with clients

Recommended structure for feeding back the results of the RQi™

Interpreting individual RQi reports

Preparation for day 2: Reviewing an RQi™ profile

DAY 2

Feedback skills with the RQi

One-to-one feedback skills

o Interpreting reports

o Communicating results

o Setting goals and actions

o Practice in pairs and trios

Working with teams and organisations

Delivering a resilience programme

The RQi Team Report™

Accreditation Those who successfully complete this course are licensed to purchase and use the RQi with clients

according to the Terms and Conditions of an RQi Practitioner (please see T&Cs document). Individual

RQi™ Reports can be purchased at a cost of £55 +VAT from Thrive.



Personal Development Programme PDC201

Learning Objectives

1. Identify your personal strengths, values and preferred

learning style

2. Identify work and career preferences using the Career

Anchors Inventory

3. Use the TGROW model for self-coaching

4. Build confidence to manage change effectively

5. Develop meaningful and motivating goals using

SMARTER and ‘Well-Formed Outcome’ structures

6. Build the motivation to stay on track and achieve your

goals

Course Contents

Raising Self Awareness

Identify your personal strengths and values

Identify your work preferences using the Career Anchors

Inventory

Identify where you are now and where you want to be

in the future: The Wheel of Life and Gap Analysis

The principles of self-coaching

The TGROW model for self-coaching

Making the right choices: decisional balance exercise

Setting Goals

The benefits of goal setting

How to set SMARTER goals and Well-Formed

Outcomes

Making it happen

Format/Timing

This is a one-day workshop for

up to 12 participants.

Who should attend?

Facilitators




Westminster and





Pret A Manger.

Top Tips – Delegates have the opportunity to sign up to our

weekly top tips and get access to on-line learning resources.

This course is for anyone who

wants to succeed in the world of work!

Build motivation to achieve your goals

Set an action plan that succeeds

Dealing with setbacks and failure

Behavioural change techniques to help you stay on track



Building Personal Resilience PDC202

Learning Objectives

1. Explain what resilience means and the benefits it can

bring both personally and professionally

2. Describe what stress is and use proven techniques to

minimise its negative impact

3. Identify your preferred coping strategies with the

Resilience Quotient Inventory™ (RQi™)

4. Solve problems creatively, even when under pressure

5. Manage stressful thoughts and emotions

6. Build a resilient mind-set with positive self-talk and the

ABCDE technique

7. Use techniques to enhance your mood by changing

your physiology

Course Contents

Models for understanding resilience

The meaning and benefits of personal resilience

How to be resilient in a nutshell – The Seven Elements

of Resilience©

Stress and the Flow model

Strategies for managing stress

Recognising the signs of stress

The Fight or Flight Response

How to switch off the stress response

An introduction to pressure-coping strategies

Understand your coping style with the RQiTM

Managing life’s challenges

The 7-Step Problem Solving Technique (or PRACTICE

technique) and practice in pairs

Managing Emotions

An introduction to emotion regulation

How to manage stressful thoughts with positive re-

interpretation and re-framing

Improve your mood by changing your physiology

The beliefs of resilient people: optimism and self-

confidence

Building positive beliefs

Format/Timing

This course is run over one day.

Who should attend?


wants to thrive in the workplace,

even when the going gets tough.

Facilitators

This course is run by




Westminster and




former head of training at Pret

A Manger.

What do people say? “Really motivating and enjoyable

course. Best course with the BMJ in 8

years! Lots of further reading to do

and things to plan and look forward

to.”

British Medical

Journal (BMJ)



Unleash Your Strengths PDC203

Learning Objectives

1. Describe what character strengths are

2. Describe how character strengths can help boost

confidence and enhance performance at work

3. Identify your own “signature strengths” using the Value

in Action (VIA) survey

4. Recognise your strengths in overdrive and use tactics to

work around your weaker areas

5. Identify new ways to apply your strengths to help in

work, relationships and wellbeing

Course Contents

Understanding character strengths

What are character strengths?

The difference between allowable weaknesses and

limiting weaknesses

How to spot a strength in overdrive

The character strengths card game – do you know your

strengths?

Uncovering your own strengths

Identifying strengths using the VIA survey

Personal profiles

Raising self-awareness – did you know your own

strengths?

Applying strengths for success

Identify new and innovative ways to apply your

strengths

How to control the controllable when your strengths go

into overdrive

Identify ways to re-craft your work to utilise your

strengths further

Setting goals

Format/Timing


Who should attend?


wants to identify and utilise their

strengths for higher sustainable

performance, whatever their role.

Facilitators

This course is run by:




Westminster and





Pret A Manger.

Self-Assessment Tools

There are several psychometric profiles that can be used to evaluate people’s strengths. We use the

VIA Survey and StrengthscopeTM. Both these instruments fit well with the above course. You may use

another tool in your organisations and we can integrate that too if required!



Goal Setting for Success PDC204

Learning Objectives

1. Describe the benefits of setting goals

2. Complete a ‘Wheel of Life’ exercise to help you identify

the right personal and professional goals

3. Design SMARTER goals and Well-Formed Outcomes

4. Boost motivation to remain focused on your goals

5. Use a variety of behavioural change techniques – from

‘Nudge’ Theory to behavioural psychology – to help

turn goals into reality

Course Contents

The benefits of goal setting

How to choose the right goals

The Wheel of Life exercise

Unleash the true power of SMARTER goals

Design ‘Well-Formed Outcomes’ that are motivating

and inspiring

Discover how to turn goals into reality

o Set an action plan ... that succeeds

o Avoid the planning fallacy

o Identify previously un-tapped resources

o Build motivation to stay on track

o The power of Nudge: Change your

environment so you don’t have to rely on

willpower

o Use the power of the unconscious mind to

make goal attainment easier

Format/Timing

This is a half-day workshop for up

to 12 participants.

Who should attend? This course is for anyone who

wants to define their goals and

build motivation to turn goals

into reality.

Facilitators

This course is run by:




Westminster and





Pret A Manger.

What do people say? I thoroughly enjoyed this course and would recommend it to anyone who wants to

get more focus on their goals.” Movell Dash, Project and Programme Manager,

HM Revenue and Customs (HMRC)



Emotional Intelligence PDC205

Learning Objectives

1. Explain what Emotional Intelligence (EI) is and the

benefits it brings in personal and professional life

2. Describe the five dimensions of the Emotional Quotient

Inventory (EQ-I 2.0)

3. Identify the key EI skills relevant to your job

4. Identify your own EI strengths and areas for growth

5. Apply key EI skills including active listening, impulse

control and empathy

Course Contents

What is Emotional Intelligence

The different families of emotions

The link between thoughts, emotions and behaviours

EI skills and success

The EI card game

Your EQ-i 2.0TM Report (optional)

Identifying EI strengths and areas of growth

Identifying key EI skills relevant to your job

Create strategies for dealing with key work and/or

personal-life scenarios

Strengthen core EI skills:

o Empathy – With mindful listening

o Impulse control - Managing impulses with

conscious planning

o Assertiveness - Apply the principles of

assertive communication

o Empathy - Use key empathic skills: active

listening and empathic questioning

Format/Timing


Who should attend?


wants to strengthen emotional

and social skills for higher

performance and more fulfilment

in life.

Facilitator

This course is run by Matthew

Critchlow, PhD, Director of

Thrive, Visiting Lecturer at the

University of Westminster and

accredited practitioner of the EQ-

i.

Self-Assessment and Coaching

Delegates have the option to receive their own EQ-i 2.0 Report which requires completion of a 20 min

on-line questionnaire. Thrive also offers one-to-one EI coaching with accredited practitioners of the

EQ-i 2.0TM profile.



Customer-Friendly Writing PDC206

Learning Objectives

1. Reduce the time you spend on business writing (and

reading)

2. Increase clarity so others can read and understand you –

first time through

3. Improve your own and your organisation’s image

through what you write.

Course Contents

Cut the waffle – concise writing

The beauty of brevity

Wordiness traps

Pruning techniques

Watch your tone – updated writing

‘Old-fashioned writing’ traps

‘spoken writing’ techniques

‘coffee-cup’ test

Make it plain – clear writing

Active versus passive voice

Finding-and-fixing techniques

Readability indexes

Techniques for improving readability

Format/Timing This is a half-day course with

optional ½ - 1-day follow-up.

Who should attend?


writes letters, reports, procedures,

appraisals, emails… any business

writing.

Facilitator

This course is run by Stefan

Atkinson – Senior Training

Associate and Director of

Training at Park Sims.

Follow-up

We like to take samples of

attendees’ writing and run either

a day or half-day of tutorials to

talk through successes and areas

for further improvement. This

helps to embed learning.



Business Report Writing PDC207

Learning Objectives

1. Prepare work reports in a logical, step-by-step, time-

saving way

2. Structure materials so it's quicker and easier to write –

and quicker and easier for the reader to understand

3. Apply a writing style that's clear and concise, even for

technical topics.

Course Contents

Getting started on the job

Defining your purpose

Starting your planning

Looking out for pitfalls

Understanding the audience

Planning your time around deadlines

Organising your material

Selecting the content

Creating the overall structure

Choosing the right internal structure

Defining the headings

Outlining the text

Polishing your report

Reducing fog

‘Boiler-plating’

Writing an executive summary

Format/Timing

This is a half-day course with an

optional half-day follow-up.

Who should attend?

This course is for everyone who

needs to write reports at work:

from one-pagers that summarise

a routine visit – to five-pounders

that finalise a major research

project.

Facilitator

This course is run by Stefan

Atkinson – Senior Training

Associate and Director of

Training at Park Sims.

Learning Approach

We minimise lecturing and reinforce learning with realistic exercises, and with lots of group

discussions. Thirty-odd hand-outs give each attendee ‘the book’ on report writing.


Thrive Training Ltd Training Brochure 2016


There are lots of

companies like ours.

But they are not us.

thisthrive.com

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