Course Coordinators:

A Quick Guide.

For staff new to the role.

Quick-Guide for Course Coordinators CONTENTS

University of South Australia April 2020 1

Frequently asked questions

1. I’ve just been appointed as a Course Coordinator, what are the first things I should do? 2

2. Who should I get to know? 2

3. What policies and procedures do I need to know about? 2

4. What should I know about UniSA information systems? 3

5. What University and Academic Unit timelines should I know about? 4

6. What are my responsibilities in relation to print and electronic course documentation? 4

7. What are my responsibilities in relation to quality assurance and evaluation? 5

8. What are my responsibilities in relation to the teaching team? 5

9. What are my responsibilities in relation to student support? 5

10. What are my responsibilities in relation to student assessment? 6

11. What are my responsibilities in relation to timetabling and scheduling? 6

12. What are my responsibilities in relation to the start and the end of each study period? 7

13. What are my responsibilities in relation to fieldwork/clinical placements? 7

14. What support can I get from school administration? 7

15. What support can I get from the Teaching Innovation Unit? 7

16. What support can I get from the Student Engagement Unit? 8

17. What support can I get from the Library? 8

18. What support can I get from Campus Central? 8

19. What professional development opportunities are available for Course Coordinators? 9

Quick-Guide for Course Coordinators FREQUENTLY ASKED QUESTIONS

University of South Australia April 2020 2

Question The basics Further information

1. I’ve just been appointed as a Course Coordinator, what are the first things I should do?

When first appointed as Course Coordinator you should:

discuss the course and its relationship to other courses within the program with the Program Director

obtain a copy of course statement and previous course outline

check that the correct Course Coordinator name and course offerings are recorded in Medici.

Program Director

General Manager

Academic Unit Medici contact

Program and course information brochures

Course Handover site

For new staff to UniSA https://i.unisa.edu.au/staff/human-resources/corporate-induction/

2. Who should I get to know? Relationships should be established with:

Program Director and Year Coordinator (if applicable)

Members of the teaching team

Academic Unit administrative staff

Academic Unit Academic Library Service

Teaching Innovation Unit

Student Engagement Unit

Campus Central Team Leader

Students enrolled in your course

Local learnonline advisor (Technology Enhanced Learning Team).

Academic Unit (local) Academic Developers

Program Director

Academic Unit Executive Officer or General Manager

Academic Library Services teams http://www.library.unisa.edu.au/about-the-library/key-staff/

Teaching Innovation Unit https://i.unisa.edu.au/staff/teaching-innovation-unit/

Technology Enhanced Learning Team: http://i.unisa.edu.au/staff/teaching-innovation-unit/teaching/teaching-technologies/

Academic Unit Academic Developers

Student Engagement Unit http://i.unisa.edu.au/students/student-engagement-unit/

Campus Central http://i.unisa.edu.au/campus-central/Contact-Us/

Students enrolled in course https://my.unisa.edu.au/staff/Portal/myTeaching/StudentLists/StudentCourseLists.aspx

3. What policies and procedures do I need to know about?

You should to be aware of the following:

Assessment Policies and Procedures Manual

Codes of Good Practice

Confidentiality of student information

Students with disabilities

Copyright.

Policies and Procedures website http://i.unisa.edu.au/policies-and-procedures/

Assessment Policies and Procedures Manual http://i.unisa.edu.au/policies-and-procedures/codes/assessment-policies/

Codes of Good Practice http://i.unisa.edu.au/policies-and-procedures/codes/good-practice/ and Code of Conduct for students

Confidentiality of students’ personal information http://i.unisa.edu.au/policies-and-procedures/university-policies/academic/a-46/

Students with disabilities http://i.unisa.edu.au/policies-and-procedures/university-policies/corporate/c-7/

Copyright http://www.unisa.edu.au/copyright/

Quick-Guide for Course Coordinators FREQUENTLY ASKED QUESTIONS

University of South Australia April 2020 3

4. What should I know about UniSA information systems?

You are encouraged to familiarise yourself with the following systems:

BI Reporting and BI Hub

MyUniSA (Staff Portal)

My Teaching

My Courses

Student Course List

Program and Course Management System (PCMS) is a central repository for all Programs and Courses offered by the UniSA.

Course Outline

Learnonline is UniSA's primary environment for delivering and engaging students with online teaching and learning, it includes:

Course Site

Assessment and Gradebook

Turnitin

Lecture Recording System

ePortfolio

Virtual Classroom

myCourseExperience

Analytics Dashboards

Result Entry.

The Teaching Innovation Unit’s Technology Enhanced Learning Team, local IT support and administrative staff in your Academic Unit can provide assistance with the above systems.

BI Hub https://mymailunisaedu.sharepoint.com/teams/bip/bihub/sitepages/home.aspx

BI Reporting: https://bi.unisa.edu.au/BIReporting/bi/

BI Hub Training Resources

Course Coordinators BI Report

MyUniSA (Staff Portal) https://my.unisa.edu.au/staff/Portal/Home.aspx

My Teaching https://my.unisa.edu.au/Staff/Teaching/Home.aspx

My Courses https://my.unisa.edu.au/Staff/Teaching/Courses/Courses.aspx

Student Course List

https://my.unisa.edu.au/staff/Portal/myTeaching/StudentLists/StudentCou

rseLists.aspx

Program and Course Management System (PCMS)

https://lo.unisa.edu.au/course/view.php?id=7019

Course Outline Help https://lo.unisa.edu.au/mod/book/view.php?id=1788

Learnonline help: https://lo.unisa.edu.au/course/view.php?id=60

(students) and https://lo.unisa.edu.au/course/view.php?id=49 (staff)

Assessment: https://lo.unisa.edu.au/mod/book/view.php?id=2075 and

https://lo.unisa.edu.au/course/view.php?id=49

Gradebook: https://lo.unisa.edu.au/mod/book/view.php?id=783160

Turnitin:

https://lo.unisa.edu.au/mod/book/view.php?id=99631&chapterid=16195

Lecture Recording: https://lo.unisa.edu.au/mod/book/view.php?id=12065

and

https://lo.unisa.edu.au/mod/book/view.php?id=12065&chapterid=3284

ePortfolio: https://lo.unisa.edu.au/mod/book/view.php?id=1790

Virtual Classroom: https://lo.unisa.edu.au/mod/book/view.php?id=1794

iSpring Pro: https://lo.unisa.edu.au/mod/book/view.php?id=1792

myCourseExperience: https://lo.unisa.edu.au/course/view.php?id=50

Analytics Dashboards -

https://lo.unisa.edu.au/mod/forum/discuss.php?d=291790

Quick-Guide for Course Coordinators FREQUENTLY ASKED QUESTIONS

University of South Australia April 2020 4

Marking/Results Entry:

https://lo.unisa.edu.au/mod/book/view.php?id=99631 and

https://teamsites.unisa.edu.au/als/rgy/web/training/results.html

Technology Enhanced Learning Team http://i.unisa.edu.au/staff/teaching-

innovation-unit/teaching/teaching-technologies/

myUniSA SMS application

https://i.unisa.edu.au/askit/staff/teaching/software/sms/

UniSA Media Library https://media.unisa.edu.au/

5. What University, Academic Unit timelines should I know about?

You should be aware of dates such as:

University dates (eg census, withdraw and withdraw fail dates)

Timelines for course review and amendment

Academic Unit dates (e.g. regular Academic Unit meetings).

Student and Academic Services key dates and timetables http://www.unisa.edu.au/Student-Life/Support-services/Student-administration/Academic-calendars/

Academic Unit dates and course amendment timelines – General Manager

6. What are my responsibilities in relation to print and electronic course documentation?

Responsibilities include:

Developing course outline using the online Course Outline System

Developing study guides and readings, if required, using appropriate templates.

Liaising with the Teaching Innovation Unit regarding the development and maintenance of online teaching materials via the course home page.

Liaising with UniPrint or appropriate Academic Unit administrative staff regarding printing and photocopying e.g. production of readers.

Liaising with the Co-op and the Library regarding textbook supply.

Course Outline System https://my.unisa.edu.au/staff/courseoutline/

Course Outline (learnonline)

https://lo.unisa.edu.au/mod/book/view.php?id=1788

Readings & Study Guide Templates

w3.unisa.edu.au/academicdevelopment/design/materials.asp#templates

Course outline help: https://lo.unisa.edu.au/mod/book/view.php?id=1788

Technology Enhanced Learning assistance for staff at Teaching

Innovation Unit http://i.unisa.edu.au/staff/teaching-innovation-

unit/teaching/teaching-technologies/

UniPrint http://i.unisa.edu.au/staff/facilities/fm-assist-services/uniprint/

The Co-op http://www.unisa.edu.au/Campus-Facilities/Maps-Tours/Eat-

Shop-and-Relax-at-UniSA/The-Co-op/

Library http://www.library.unisa.edu.au/Default.aspx

Copyright @ UniSA http://www.unisa.edu.au/about-unisa/governance-

and-management-structure/copyright-at-unisa/

Quick-Guide for Course Coordinators FREQUENTLY ASKED QUESTIONS

University of South Australia April 2020 5

7. What are my responsibilities in relation to quality assurance and evaluation?

Responsibilities include:

Ensuring teaching practices are consistent with the Code of good practice for University teaching

Ensuring that the course is evaluated each time it is taught using tools such the myCourseExperience tool

Reporting on processes and outcomes

Ensuring assessment practices are consistent with University policies and procedures and Code of good practice: principles of student assessment

University teaching and Codes of good practice http://i.unisa.edu.au/policies-and-procedures/codes/good-practice/

Quality assurance and improvement: Programs, courses and teaching arrangements

myCourseExperience http://i.unisa.edu.au/staff/teaching-innovation-

unit/teaching/mycourseexperience/

Assessment resources from the Teaching Innovation Unit https://lo.unisa.edu.au/mod/book/view.php?id=783160

Curriculum Innovation Process

8. What are my responsibilities in relation to the teaching team?

Responsibilities in relation to the teaching team include:

People, Talent & Culture management and administration, in collaboration with the Program Director or Executive Dean, including

recruitment

induction

supervision and performance development and management of sessional staff

managing workload allocations

organising guest lecturers or workshops

Team meetings and communication

Ordering of materials and resources required by the teaching team

Program Director

Executive Dean

General Manager

Academic Unit CAS (Casual Administration System) Administrator

Local PTC Manager/Officer

Sessional (casual) Academic Staff information https://i.unisa.edu.au/staff/ptc/casual-employment/

Quick Guide for Sessional (casual) Academic Staff https://i.unisa.edu.au/siteassets/human-resources/ptc/files/guidelines/staff-training/sessional_staff_quick_guide.pdf

Online Casual Administration http://i.unisa.edu.au/cas

Employee Assistance Program (EAP) https://i.unisa.edu.au/staff/ptc/safety-and-wellbeing/wellbeing/eap/

9. What are my responsibilities in relation to student support?

Responsibilities regarding student support include:

Ensuring students understand course requirements e.g. class attendance

Providing academic counselling for individual students and referring to support services (e.g. Student Engagement Unit) and/or Program Director when required

Student Referrals (including e-referral). Students can be referred to the SEU when you are concerned about:

their academic progress, or for language and learning support

their well-being or health, including mental health, a disability or medical condition that may be impacting their study

Student Engagement Unit http://i.unisa.edu.au/students/student-engagement-unit/ Student Referrals - http://i.unisa.edu.au/students/student-

engagement-unit/referring-students-to-student-services/

Academic Skills and help for students

Teaching Innovation Unit https://i.unisa.edu.au/staff/teaching-innovation-unit

SPARK plus - Self & Peer Assessment Resource Kit recommended by Liz Smith)

Academic Integrity resources

Working Collaboratively online course

Quick-Guide for Course Coordinators FREQUENTLY ASKED QUESTIONS

University of South Australia April 2020 6

10. What are my responsibilities in relation to student assessment?

Responsibilities regarding student assessment include:

Adherence to Assessment Policies and Procedures Manual

Notifying students about procedures for submission and return of assignments, such as the use of learnonline gradebook.

Discussing assessment procedures with the teaching team, including moderation

Results entry

Examinations and supplementary examinations/assessments

Participation in academic review processes

Reporting of suspected academic misconduct to Executive Dean

Academic Unit Timetable Officer

Assessment Policies and Procedures Manual http://i.unisa.edu.au/policies-and-procedures/codes/assessment-policies/

Learnonline help: https://lo.unisa.edu.au/course/view.php?id=60

(students) and https://lo.unisa.edu.au/course/view.php?id=49 (staff)

Marking/Results Entry:

https://lo.unisa.edu.au/mod/book/view.php?id=99631 and

http://i.unisa.edu.au/sas/Training/Training-Sessions/

Gradebook: https://i.unisa.edu.au/staff/teaching-innovation-

unit/TIU/teaching-technologies/learnonline/#Gradebook

Turnitin:

https://lo.unisa.edu.au/mod/book/view.php?id=99631&chapterid=16195

Examinations and Assessment

https://lo.unisa.edu.au/mod/book/view.php?id=489294

Assessment: https://lo.unisa.edu.au/mod/book/view.php?id=2075

Results Entry https://lo.unisa.edu.au/mod/book/view.php?id=489294&chapterid=77660

Academic Review https://lo.unisa.edu.au/mod/book/view.php?id=489294&chapterid=77663

Academic Integrity http://i.unisa.edu.au/staff/teaching-innovation-unit/tiu/academic-integrity/

11. What are my responsibilities in relation to timetabling and scheduling?

Responsibilities may include:

Input regarding timetabling/scheduling

Making room bookings for meetings, etc.

Assistance can be provided by school timetabler. For meeting room bookings contact FM Assist.

Academic Unit Timetabler

Room bookings at FM Assist http://i.unisa.edu.au/staff/facilities/fm-assist-services/room-bookings/

Timetabling at the SAS website http://i.unisa.edu.au/sas/Programs-Admissions-and-Timetabling/Timetabling/

Quick-Guide for Course Coordinators FREQUENTLY ASKED QUESTIONS

University of South Australia April 2020 7

12. What are my responsibilities in relation to the start and the end of each study period?

Responsibilities at the beginning and end of study period include:

Correct information in Medici

Course mediums established/maintained

Organisation of assessment activities and associated grade entry.

Important dates available at Student and Academic Services website.

Medici contacts http://i.unisa.edu.au/sas/Student-Systems/Medici/

Program and Course Management System (PCMS) https://lo.unisa.edu.au/course/view.php?id=7019

Course Outline Help https://lo.unisa.edu.au/mod/book/view.php?id=1788

learnonline https://lo.unisa.edu.au/course/view.php?id=60

Student and Academic Services key dates and timetables http://www.unisa.edu.au/Student-Life/Support-services/Student-administration/Academic-calendars/

13. What are my responsibilities in relation to fieldwork/clinical placements? (if applicable)

Fieldwork/clinical placement responsibilities could include:

Organising student placements in collaboration with the Clinical Coordinator or Field Placement Officer

Support and professional development for clinical/field placement supervisors

Informing students of clinical/field placement requirements (eg uniforms, name badges, police checks and vaccinations)

Field Education for Psychology and Social Work disciplines contact your UniSA Justice and Society administration team

Clinical Placement Unit for Health disciplines https://i.unisa.edu.au/students/health/cpu/

14. What support can I get from Academic Unit administration?

Queries/issues regarding administration can be directed to:

General Manager

Administrative Officers

General Manager

Program Director

15. What support can I get from Teaching Innovation Unit (TIU)?

Support from Teaching Innovation Unit can include:

Learning Advisers and Online Education Support

Academic Development staff

Technology Enhanced Learning team

Teaching Innovation Unit http://i.unisa.edu.au/staff/teaching-innovation-unit

Course Coordinators Toolkit https://lo.unisa.edu.au/course/view.php?id=6741

Academic Development staff

Technology Enhanced Learning team https://i.unisa.edu.au/staff/teaching-innovation-unit/TIU/teaching-technologies/

Teaching Dashboard

UniSA Teaching and Learning Development Grants

Quick-Guide for Course Coordinators FREQUENTLY ASKED QUESTIONS

University of South Australia April 2020 8

16. What support can I get from the Student Engagement Unit (SEU)?

The SEU provides a wide variety of services and resources to enhance the university experience of all students at UniSA including:

study support,

counselling and wellbeing services,

career and employment advice

and a range of extracurricular activities such as UniSA Sport. The SEU also offers specialised services for students with disabilities or medical conditions, international students and Aboriginal & Torres Strait Islander students. Students can be referred to the SEU when you are concerned about:

their academic progress

their well-being or health, including mental health, a disability or medical condition that may be impacting their study

You can save the eReferral form in your portal page for easy access Academic advisors are available on each of our campuses to provide advice and support and connect students with key services.

Student Engagement Unit -https://i.unisa.edu.au/students/student-engagement-unit/

Services, supports & enablers:

Referring Students

Current Students Website

Career Service

Access and Inclusion

Disability

o Teaching students with disabilities

Study Support

Counselling, Health and Wellbeing

International Student Support

Wirringka Student Services

17. What support can I get from the Library?

Each Academic Unit and research concentration has a team of librarians who are able to:

identify, design and deliver training and resources to support the Academic Unit's teaching, learning and research activities

ensure that academic programs are supported by appropriate information resources, e.g. databases, journals, books

help academic staff keep up to date with electronic information products in their area of specialisation

Other library services include:

High demand collection including books, recommended reading (articles and chapters), exam papers, solutions, and audiovisual items

Access to digitised readings via the Library catalogue and provision of URLs to embed readings into course homepages

Borrowing from other libraries

Library http://www.library.unisa.edu.au/Default.aspx

Library support for staff http://www.library.unisa.edu.au/teaching/

18. What support can I get from Campus Central?

As the frontline team for the Student and Academic Services Unit, Campus Central provides a one stop shop' information for student enquiries. Campus Central helps Course Coordinators and students with many processes including Academic review, eligibilities, policy advice, deferred and special consideration exams, and enrolments.

Campus Central http://i.unisa.edu.au/Campus-Central/

Quick-Guide for Course Coordinators FREQUENTLY ASKED QUESTIONS

University of South Australia April 2020 9

19. What professional development opportunities are available to Course Coordinators?

The following can assist with professional development:

Executive Dean/Program Director

Local PTC Manager/Officer

Teaching Innovation Unit

People, Talent & Culture’s Enterprising Essentials Program

Library

The Technology Enhanced Learning (TEL) team’s resources – such as Learnonline the PCMS - https://i.unisa.edu.au/staff/teaching-innovation-unit/TIU/teaching-technologies/

Enterprising Essentials https://i.unisa.edu.au/staff/ptc/performance-and-development/Enterprising-Essentials/

Library programs for staff http://www.library.unisa.edu.au/teaching/

Various areas of the University offer face-to-face workshops via RegisterIT: https://my.unisa.edu.au/internal/registerit/staff-registrations.asp

LinkedIn Learning