Cours Project Management
Transcript of Cours Project Management
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1 - What is a PROJECT ?
Philippe Reed
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Introduction: What is a Project ?
In simple terms it is a group of people (Team) executing
multiple tasks within an established time frame in order to
achieve specific objectives. Having said that we can assume that if we are capable of
bringing together:
A Team to work on multiple Tasks within an established
Time frame in order to achieve specific Objectives:
We can consider ourselves as Project Managers
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Working within a Team environment is a Skill.
In the first stages of Project Management you will have to beable to integrate within a team.
This means you will bepart of a team not lead a team.
Getting the right people for the right tasks is essential:
Getting people to work in a coordinated / Harmonious manoris essential.
One of the most difficult things in business is moving people.
Team Management & leadership approach is essential.
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The W.W.W.W.H. concept is applied.
The Taskis associated with a project step / phase, person,function & responsibility.
For proper Task Management you need to be the specialist.
Identify the tools you need to execute your Tasks.
Identify the in line / main line functions & the sub projectfunctions in order to assure overallproject performance.
Interpersonal skills are essential for proper communication /
negotiation to assure your Tasks get completed & on time.
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Be very clear & specific about the Results (Multiple).
Develop apositive results balance: Market , Financial ,Productfor example.
Develop & obtain a common motivation with the team players
Managing theproject scope is an essential part of + Results.
100% project involvement with the key players.
Identify & manage potential Risks
Project results are managed throughout the project cycle and
not at the project end.
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The project scope is linked to a specific time frame.
Project check points must be respected to assure propertransition towards the next steps or phase.
A linear progressive approach is applied to each project step.
Certain project steps are however are overlapping.
The concept of time is influence by culture and particularlyimportant within multicultural working environments.
The one single most repeated mistake in Project Management
isbeing late.
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2 Fast Moving Consumer Goodso
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The F.M.C.G. sector will be one of our focus points along with specialized S.M.E. companies. In other words our Project Managementapproach will be orientated with this type of activity. Some specific industry examples with the F.M.C.G.s sector are:
- Toy products
- House hold products
- Fashion / Leisure Products
- Entertainment Products
- Sport products
- School products
- Craft products
- Cosmetic Products
-These types of products are often associated with a short retail shelf life ex: 1 to 30 days
-These types of products are often associated with a low to mid price point ex: 24.99 129.99
-These types of products are often considered as No think products ex: I like it ! I buy it !
-Sector: Is the F.M.C.G.s The global business outlook
-Industry: is the economic model (the specific product or expertise) of the business sector. Such as:
-- The apparel industry
-- The sports industry
-- The toy industry
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Fast
Moving
Consumer
Goods B to C
The product development cycle
The retail shelf life
Retail / e-commerce / Direct / B to C
The finished product
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3 Project Preparation & Launch
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Overview:
Within the project LAUNCH notion it is absolutely necessary to have a total understanding of what our
overall objectives are. Some points to consider are:
-Is this aNew, Ongoing, Innovative type of project.
-How are we financing the project.
-Project Time frames.
-The structure,
-The organization
-The size of the project
-Outside consulting services required
-The location
-Is their an established project manager
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P.D.C.A.
Plan: What we want to do and the overall project objectives. (Mission Statement)
Do: The project implementation (step by step approach)
Check: Control and evaluate progress (Check points)
Act: Corrective required actions (modifications, cycle, steps)
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The golden triangle takes into consideration different parameters such as the:
Project Scope
Costs
Time Frames
Risks
All within a balanced working environment around our project resources:
Our Team
Systems
Equipment
See AVA
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Specialized Activities ex:
Freelance Market analysis. This would be an outside marketing expert having a specific mission to study
bench mark product in a specific country, segment and product category.
Develop the context:
Sub Project Activities ex:
Special events management to assure maximum awareness at a specific trade show.
Develop the context:
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The Project Scope is a term used over and over again and throughout the project.
As a starting point we could say the scope develops the nature of the project. This the project layout and
should be supported by a visual. (V.T.T.).
- It defines what a project does and does not do.
- The project scope should be supported with a project matrix.
- The scope identifies special services and required expertise (in-house or freelance).
- The different steps within the project need to be prioritized.
- We need to agree on how we are going to evaluate the project performance.
- Adapt the W.W.W.W. H. concept
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See Agreeement & Go Ahead process
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4 Team Building
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Overview:Team building and leadership programs go hand in hand. Getting the right people in place which
means getting your people operational is crucial to project management. Individual skills and
expertise should be maximized (the right person in the right place) to assure effective project
execution.
In building your team there are several different factors which should be considered such as:
-Build a project team platform. (the 5 line management functions) which is the:
-Work Breakdown Structure (W.B.S.)
-Develop global understanding through out the team. (the W.W.W.W.H. concept).
-Develop a common motivation throughout the team and its functions. (agreement process)
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For successful Team Building the project manager should pay particular attention to the following pointsand adapt the appropriate method for the betterment of the overall project.
-Communication: With and towards each team player on the project scope, different roles, functions and
responsibilities.
-Culture: Take into consideration different cultures especially within an multi cultural working
environment.
-Adaptability: The project manager should be flexible at all time throughout the product and will be
required to adapt certain approaches based on individual needs.
-Goals: Identify and highlight the overall and individual goals to be obtain throughout the project.
-Harmony: Generate an overall harmonious working environment.
-Motivation: Assure that each player has a motivating role within the project.
-Common Business interest: generate a common business interest throughout the team to assure a strong
team spirit.
-Support: Assure each team player that you provide total support and reinforce the need for individualsupport with other team players.
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To conclude on Team Building and a leadership approach:
Project management is about systems, methods, approach, objectives, goals, profit etc. but for me its really
about people.
To assure your Team is working in a balanced, harmonious, motivated way you need to show and
administer:
Full Commitment
Show AVA: Building the project team
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Market Product Finance Structure Communication
Distribution Logistics Added Values ResultsFuture BusinessOpportunities
Location
Women
Age 20 - 55
InnovationDesign
Preppy
Sportswear
Equipment
Office
Events
Internet
Magazine
Direct
InternetRetail stores
Chain Stores
RisksDelays
Costs
BrandCustomers
Expansion
ProfitNew customer
Market share
New CollectionsNew Markets
Co-Brandingns
Budget
Return on
Investment
The Operational Management
Tool
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Market Product FinanceReference
Building
Communication
Distribution Logistics Added Value ResultsFuture BusinessOpportunities
Location
Women
Age 20 - 55
InnovationDesign
Preppy
Sportswear
Ambassadors
Events
Internet
Magazines
InternetDepartment
stores
RL Stores
Riskmanagement
Team
management
For BrandFor Customers
ProfitNew
customers
Market shares
New CollectionsNew Markets
Accessories
Co-Branding
Kids Collections
Budget
Return on
Investment
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Innovation
s
ns
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5 Project Kick off
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The Kick off meeting or start-up meeting terminology could be a little deceiving as
their has been a lot of work already completed. The Team is already established.
What it usually indicates is that:
the clock is turning. So from now on we need to stay on schedule.
The principle back bone, corner stone, pillar (just expressions) of the kick off is
the Project SCOPE.
The kick off is not just one meeting it could be several meetings both individual and team
meetings.- Get the key people together in the right environment at the right time.
- Develop the individual steps / responsibilities and explain how they interface.
- Develop the common motivation through a successful project.
- Establish your self as the Project Manager.
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Operational Planning: The Planning Process:Tasks: We are now have the established Team so we can assign, establish, appoint, confirm all project
tasks. Again the implementation of the W.W.W.W.H. concept.
Schedule: The schedule or overall timing of a project should could be a bottom up approach or
top down approach. Explain:
Each projectphase or step must have an associated step by step time frame.
Budget: At this start-up stage a budget subject to check points throughout the project would be good
practice. If you present an overall budget it must be supported by details such as:
Internal expense
External expense
Equipment
Salaries
Travel & entertainment
Special purchases
Cash reserve
Contingincy
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Agreement & the go ahead process: Extra emphasis on the importance of this process.Agreement within project management is a principle action and project step necessary towards managing
successful projects. Getting agreement is much more than a simple nod or OKfrom the boss.
If we want to measure our state on agreement we could look at it like this: The Process
Agreement Develops the Yes I agree lets do it notion This is not sufficient.
Go Ahead Go Ahead shows involvement in the start-up or kick off in addition to Agreement
Support Develops the notion of: Yes I agree, lets go ahead, I will support you with the project.
Commitment Is a project managers best support. Having your boss & team in agreement and
supplying the necessary support and commitment is an extraordinary Project Added Value.
This is why we call it a Process
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6 Project Implementation
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This is our building phase or Installation / Application Phase or W.I.P. Phase (Work in Progress)
We can assume we have all the tools necessary to get to work. What that means is managing the
project scope.
One of the first things I suggest is to reinforce the Market Analysis step of the project.
The market study (I will give a specific approach) has a scope in its self. Depending on the overall project
time frame this could be a limited scope.
I conceder the Market Analysis as the stepping stone towards building product.
Some of the principle elements within the Market analysis are:
- Bench Mark (Brands)
- Bench Mark ( Products)
- Segmentations
- Price Points- Volumes
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Dont Forget the Golden Triangle
Systems
Activity
Team
Everything must work
in
Harmony
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Your Management StyleReview AVA management style in the implementation phase.
Team and individual management style should be adapted to the project requirements not each individual.
You can not satisfy all the people all the time
If you try to adapt a personal individual management style during the project this is most likely to causeconfusion, disruption, and several sub project situations.
Example: For your assignment I require a paper copy on the last day of class. If I accept that some of yousend me your assignment by e-mail then:
-Others will want to do the same
-Additional work for me
-Risk of it getting misplaced
-School requires a paper copy
-You get penalized
-Individual check points on a daily basis
-Team meetings on a weekly basis
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View A project Matrix / Lay out
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Market to Market Approach
Mission
statement
Market
Analysis
Platform
Development
Results
F.B.O.
L & D
International Project Management Layout
Analysis
PhaseOperational Phase Results & F.B.O. Phase
26 WEEKS
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7 Project Results
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Overview:Project results are firstly developed in the start-up phase:
in the Mission Statement (step 1) and
confirmed in the Project Platform (step 3).
What we have set out to achieve (our objectives)
This process (Project Results) is not developed at the end of a project.
This process should be started after check point 2.
What we have achieved (our Results)
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Project Results are built around our Project Added Values (our Story)
This should be a balanced approach which includes the overall project elements in a progressive
comprehensive manner.
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Results focus points should be:
Market developments
Product developments
Financial developments
Organizational developments
And finely set the path for Future Business Opportunities
A successful Project Never Ends
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8 Future Business Opportunities
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The Future Business Opportunities Approach is probably the most powerful of all within ProjectManagement. Successful projects should always lead toproject extensions or new projects.
F.B.O. opens the doors for simply said future projects with an orientation towards:
-New Markets
-New Product
-New Distribution
-New Business Partners
Ongoing project developments are at the heart of international business strategies.
The approach and methods applied within successful project management programs are key towardsdynamic international growth.
The F.B.O. Approach should be developed in collaboration and sequentially with your Project ResultsApproach
A successful project never ends
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9 Decision Making Support System
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TimeW W W W HMaybe
Process Partnership Performance
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The decision making process needs to be adapted to each individual as we mayhave different ideas and values. Some important guidelines however allow us
to enhance this process towards our business and project objectives.
This integrated approach is particularly effective within a dynamic project and
management environment.
Aprogressive approach towards getting people to make decisions relative to
your business objectives is essential and proves to be effective.
Often immediate and forced decisions are notmade in your favor or put off
towards a non decision.
Getting people to do what you want them to do some my say requires force or
luck. This is not a management approach.
A Concept, Approach and Method is part of a managerial system allowing you tomove people and move forward with your project.
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Apply a step by step process towards assuring that your audience has acomprehensive and complete understanding of your presentation.
Transmit first of all the Concept(What you want to do) to the key person beforethe key people The Team in a formatted appropriate language. This assures weare :
On the same wave length
We can enhance this approach towards full understanding through creating thenecessary context, environment and atmosphere.
Develop A comfort Zone
Step 1
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This phase involves the transition from complete understanding of the overallsituation to taking action.
The V.T.T. approach is particularly effective at this stage. This creates a force
which links imagination to feel, perception and allows an individual self-
awareness process to be developed and appreciated.
The image in my mind
At this stage we must reinforce the importance of deleating
Sub Problems
and concentrate on the business applications at hand.
This W.I.P. approach should be focused within a specific time frame.
Step 2
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Working within a common business interest brought together through thePlatform and the key people generates a working environment whichestablishes reasoning and common business sense.
This positions ourselves within a working expertise which generatesconfidence at a high level in order to make decisions towards our projectmanagement process and Future Business Opportunities .
Once we have presented our objectives it is important to highlight the need fora decision on the matter at hand in order to move forward.
Now, today, not tomorrow
We have
Understanding, confidence, agreement,
We need
The go Ahead
You have the capacity to make repairable mistakes
Step 3
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10 Thoughts & Concepts
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The Thoughts and Concepts approach is designed to help assure that you master
the necessary Project Management terms.
To assist you in developing each term and concept in a comprehensive
structured format.
To be able to develop talk about Project Management in an intelligent
manner
To use (develop) the thoughts & concepts throughout your assignment & exam
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W.W.W.W.H. This Concept is particularly effective and should be adapted when presenting new ideas or working
methods. If you can answer the W.W.W.W.H. questions you have basically covered all of the pertinent
aspects of your new working desires.
In other words think through first:
Who is going to do What, When, Where and How
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The Scope:The scope is basically the size and content of the project at hand. It could be the total project Scope or the
Scope of just one step within the project.
For example if a marketing project (one step within the total project) consists of:
- Bench marking
- Product analysis
- Volumes
- Price Points
-Technical Descriptions
This would be the Scope of the marketing project (or step) which is actually a limited scope.
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The P.P.P. Process, Partnership , PerformanceThe P.P.P. is an overall project management tool designed to develop harmonious team building and leadership
programs.
The Process aspect can be developed through the step by step approach and within the project Platform.
The Partnership develops the relationship between the project key players and the line management functions.
The performance is the result achieved from the overall project management process such as the Plarform
development, team building and motivation approach.
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The Check Point Process:The check point process basically come after each of the 3 progressive phases.
The general objective is to check:
1 : Are we on schedule
2: Do we have the right people (team) in place
3: Have we completed Steps 1, 2, 3 (Phase 1)
4: Have we made the necessary decisions
5: Do we have the required resources
- 6: Can we move forward.
- 7: Do we have agreement
- 8: Do we have the go ahead
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The Project CycleThe project cycle within the F.M.C.G.s sector is very fast. This means the ongoing product development along
with the complete logistics of the business is Fast. 2 cycles per year.
Fast
Moving
Consumer
Goods
The cycle of 26 weeks
Retail to Consumer
No Think Purchase
Useable / Disposable Product
Fast
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Team Building & Leadership ApproachOnce we have established the team
Team building and leadership within project management develops the essential motivations and project
support required. This juxtaposed confidence building approach should build a balanced harmony within
the key team players.
- Confidence building through: Support & Understanding
- Work with Team in their territory: Comfort zone
- Common Business Interests: Motivation points,
- Cross Cultural Applications: Working within a multi cultural environment
- Time Management: compensation for on time project completion
- You can not make all the people happy all the time
- Team management: Bring me solutions not problems
- Direct the Direction
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Project Results & ObjectivesProject results or our objectives should be clearly defined. This is often a fall out step.
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The 3 Progressive PhasesPhase 1: Audit / Analysis
This is our learning and adapting phase which consists of developing our Mission statement, Market analysis
and platform development process.
Phase 2: Installation / Application also know as (W.I.P.)
This is the operational Phase, the working phase of installing and applying the specific steps required to meet
out project objectives. The building phase.
Phase 3: Results and Future Business Opportunities
This is the phase where we develop the ongoing project opportunities such as:
New Market developments
New product developmentsNew distribution outlets
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Future Business Opportunities