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County VoIP Phones “Finally a Reality”
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Transcript of County VoIP Phones “Finally a Reality”
![Page 1: County VoIP Phones “Finally a Reality”](https://reader037.fdocuments.in/reader037/viewer/2022083119/5870d5ef1a28ab64768b68e7/html5/thumbnails/1.jpg)
College of Agricultural SciencesInformation Technologies
County VoIP Phones“Finally a Reality”
Jacki WeikertEdward Zuech
![Page 2: County VoIP Phones “Finally a Reality”](https://reader037.fdocuments.in/reader037/viewer/2022083119/5870d5ef1a28ab64768b68e7/html5/thumbnails/2.jpg)
College of Agricultural SciencesInformation Technologies
Overview
• Look back since Spring, 2012• Technical Look / Network focus• Functional look / Application focus• Benefits• Next steps
![Page 3: County VoIP Phones “Finally a Reality”](https://reader037.fdocuments.in/reader037/viewer/2022083119/5870d5ef1a28ab64768b68e7/html5/thumbnails/3.jpg)
College of Agricultural SciencesInformation Technologies
Background
• May, 2012 - Initiated VoIP Efforts• April, 2013 – Pilot Counties• Feb, 2014 - I2 Contract signed• July, 2014 – 1st County into Prod• March 2015 – 2nd County into Prod• July, 2015 – Available to all Counties
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College of Agricultural SciencesInformation Technologies
Building the Network
• Connectivity increases• Basic CAT 5e wiring• Network equipment (Extension Office)
– Firewall– Switch
• VPN Concentrator (Data Centers)
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College of Agricultural SciencesInformation Technologies
Building the Network
• Networking– Implementation of VLNs
• Data• Voice
– Phones• LLDP• VLAN enabled
![Page 6: County VoIP Phones “Finally a Reality”](https://reader037.fdocuments.in/reader037/viewer/2022083119/5870d5ef1a28ab64768b68e7/html5/thumbnails/6.jpg)
College of Agricultural SciencesInformation Technologies
![Page 7: County VoIP Phones “Finally a Reality”](https://reader037.fdocuments.in/reader037/viewer/2022083119/5870d5ef1a28ab64768b68e7/html5/thumbnails/7.jpg)
College of Agricultural SciencesInformation Technologies
Building the Network
• Hand off to – University TELECOM – MITEL
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College of Agricultural SciencesInformation Technologies
Applications
• Phone networking• Provision & Manage phone• User settings
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College of Agricultural SciencesInformation Technologies
User Interface
![Page 10: County VoIP Phones “Finally a Reality”](https://reader037.fdocuments.in/reader037/viewer/2022083119/5870d5ef1a28ab64768b68e7/html5/thumbnails/10.jpg)
College of Agricultural SciencesInformation Technologies
Benefits
• Easy transfer• Auto Attendant• Hunt group for program area
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College of Agricultural SciencesInformation Technologies
Benefits
Operate as an Enterprise, not an individual Extension Office
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College of Agricultural SciencesInformation Technologies
Next Steps
• 3 counties in the works now• New phone models -> new template• New office config
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College of Agricultural SciencesInformation Technologies
Next Steps
• Introduce more functionality– Soft Client– Integration with mobile devices
• Help change / define the Culture– How to better operate as an enterprise, not
as individual offices / districts
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College of Agricultural SciencesInformation Technologies
Next Steps• Solidify our processes
– Consulting– Implementation– Support– Training
• End User• Technical Team
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College of Agricultural SciencesInformation Technologies
Contact Us
• Edward J. Zuech– Email: [email protected]– Office Phone: 814-863-1023
• Jacki Weikert– Email: [email protected]– Office Phone: 814-867-6272