Country Comfort Brand Refresh
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Transcript of Country Comfort Brand Refresh
April 13, 2023 1
Country Comfort Brand Refresh
April 13, 2023 2
Rest Today for a More Productive Tomorrow
April 13, 2023 3
Target Market: The Road Warrior – Demographics
• Travelling Sales People – IT, Mining, Construction, Petrochem, Engineering: mid level manager or support
• Small business owner/entrepreneur
• Travels more than 50% on business, largely domestic or regional travel
• Limited Per Diem Budget
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Target Market: The Road Warrior – Psychographics
• Time-pressed lifestyle
• Driven by value in all aspects life
• Spending more time on the road:
• Job is feeling more physically tiring • Deals are getting more competitive
• More and more reliant on mobile technology
• Demand simplicity
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Upper MidscaleChain Scale Segmentation
We know how important complete rest and relaxation are to your productivity so we make your stay hassle-free.
A good night’s sleep, refreshing shower and replenishing breakfast mean you’re ready to focus your energy on the brand new day.
Brand Positioning
Rest Today for a More Productive Tomorrow
Brand Promise
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Brand Identity
Brand Identity
Primary Palette
Bright Tones
Deep Tones
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Marketing Communications
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Marketing Communications
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Marketing Communications
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Marketing Communications
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Hotel Collaterals
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Hotel Collaterals
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Stationery
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Location Strategy
Country Comfort® Hotels are located in primary and secondary urban cities in Asia-Pacific in large, domestic and mature markets.
CBD fringe locations, transportation corridors and hubs including highways, airports, trains and bus terminals.
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Unique Selling Propositions (USPs) – How we Differentiate Our Brand
• Best in Category Sleep Experience
• Excellent Shower Experience
• Great Breakfast to prepare you for your day
• Our Fair Value Promise™
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USPs – Sleep
A luxury sleep experience in a midscale hotel
Top of the range Pillow-Top Sealy® mattress, top quality pure cotton linens with a threadcount of 1200 per 4
inches, and a pillow menu – hypoallergenic, hard and soft of both synthetic and feather pillows.
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USPs – Shower
An invigorating shower experience
Top quality shower hardware, with unlimited hot water on demand and a water pressure pump ensuring
consistent and uninterrupted high pressure showers.
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A delicious and nutritious breakfast to start your day
Our quality Continental Breakfast is included in the room rate or upgrade to our great Hot Breakfast at great value.
Grab it to Go if you prefer.
USPs – Breakfast
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USPs – Fair Value Promise™
Competitive room rates
FREE WIFI and ease of connectivity
FREE local calls and great value on IDD calls
On Site Self-LaundryLaundry and dry cleaning prices at 20% above street pricing
Reception RetailAll pricing at 30% above local convenience stores
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Key Facilities
The Lobby• Self and assisted check-in and check-
out• Retail Offering and Grab & Go
adjacent to Reception Area• Restaurant & Bar with Meet & Greet
cluster seating
The Gym• Open 24hours• Offering top quality cardiovascular
machines and free-weights
Meeting Rooms• 2 x 8-seater rooms with Video
Conferencing• Meeting rooms supported by a
Business Bar with hot-desk linked to a printer/fax/scanner open 24hours
F&B• Breakfast Room - Standard• Restaurant - Optional• Lobby Bar
Rooms• Standard and Twin rooms range
between 18-21sqm• Suites range between 36-42sqm• Top Quality 3-piece Bathroom• Media Console• No mini-bars in Standard and Twin
rooms
IT Standards• FREE WIFI, unlimited bandwidth• Tap keycard system or smartphone
access where possible
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Design Concept
Modern Simplicity — a modern and unfussy approach with a touch of warmth and a focus on efficiency in the use of space that maximises productivity for the guest.
To create an environment in which our target market will feel refreshed and productive for the working day ahead.
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External Façade
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Entrance Façade
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Lobby Bar & Lounge
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Restaurant
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Corridor
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Standard Room – Queen
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Standard Room – Twin
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Suite – View 1
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Suite – View 2
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Gym
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Rest Today for a More Productive Tomorrow
Thank you!