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Counterintuitively Coaching Agile Organisations

Conne X oXPierluigi Pugliese

Agile Coaching:just common sense?

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Counterintuitive alternatives!

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Slow down to go fast

Have you been too fast?•Pushy?•Nerving?•Got “resistance”?

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Current State

New State

Graves’ Change Model

2. Solutions

3. Dissonance

4. Barriers

5. I

nsi

ghts

1. Potential6. Consolidation

1. Potential

Can we change at all?

• Raise awareness, inform, ...• Maybe no immediate return

2. Solutions

Can we master the old problems?

• Support solving those problems

• Increase dissonance

3. Dissonance

Do we understand that the current solutions cannot solve the new problems we’re having?

4. Barriers

-Do we recognise them?

-Understand the impact?

-Are we prepared to overcome them?

5. Insights

Glimpses of the new

• Highlight successes• Reinforce, motivate

6. Consolidation & support

Until the new state is stable

• Training & coaching• Retrospectives• Sensemaking

Your turn...• Discuss with your neighbour:

conditions not met

Current State

New State

2. Solutions

3. Dissonance

4. Barriers

5. I

nsi

ghts

1. Potential6. Consolidation

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Leading complex adaptive systems

Causality...

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Why?Cause

Why?Cause

Why?Cause

Why?Cause Effect

...Or the Causality Superstition*

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Why?Cause

Why?Cause

Why?Cause

Why?Cause Effect

Why?Cause

Why?Cause

Why?CauseWhy?

Cause

Why?Cause

Why?Cause

Why?Cause

And... it’s all probabilistic &

guessworkAnd... next time it’s different!

* Ref.: Wittgenstein - Tractatus Logico-Philosophicus

Organisations are Complex Adaptive

Systems!Complex

Complex Adaptive

Try: ABIDE

18Ref.: http://cognitive-edge.com/blog/entry/5599/abide-overview-of-process/

Attractors

Boundaries

Identity

Dissonance

Environment

Your turn: ABIDE

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•Find examples of...•Attractors•Boundaries• Identity•Dissonance•Environment

Try: Solution Focus

- Steve De Shazer, Insoo Kim Berg et al.- “All of the Facts belong only to the

Problem, not to its Solution” (Ludwig Wittgenstein)

Asking for Solutions is more efficient than

digging in Problem analysis

2. Experience the differenceHow?

1. Move to the solution State

3. Find path to solution, backwards

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ClientThe

Problem

The Goal

The ProblemThe Goal

The Solution State

Where in Agile?

It’s an attitude when asking questions!

1-to-1 Coaching

Meetings

Team Coaching

Avoid Why

- Use the question “why” sparingly

- Elicits values- Promotes problem analysis- Rationalises the irrational- Stabilises the status quo

Coaching creatively

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Questions?

Now or per email ppugliese: [at] connexxo [dot] com

Pierluigi Pugliese

http://blog.connexxo.com

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